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February 2012 - Association of Dutch Businessmen

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Business<br />

In 2007 eBuddy saw the growth and potential <strong>of</strong><br />

mobile and decided to make the web based service also<br />

available for mobile phones. Or, better said, make it again<br />

available on mobile phones, as it was mobile where it all<br />

started. Where the web service became rapidly popular<br />

in the developed countries like Western Europe and the<br />

US, the mobile service saw and still sees its biggest growth<br />

in the emerging markets. Nowadays the biggest markets<br />

are India, Indonesia, Brazil, Mexico and Egypt. And the<br />

usage and brand awareness <strong>of</strong> eBuddy in the other APAC<br />

countries issubstantial as well.<br />

New Product: XMS<br />

August last year, eBuddy launched a<br />

new messaging service: XMS. XMS<br />

is a mobile messaging service completely separate from<br />

eBuddy instant messaging. It’s mobile centric, meaning<br />

that it focuses more on mobile than web, and allows you<br />

to send messages, emoticons, pictures, videos and to<br />

“group chat”. In order to use it you need to install the XMS<br />

application, “app”, on your phone. The app then scans your<br />

phone’s address book and your Facebook contact list to<br />

look for contacts that also have XMS installed. It will then<br />

compile a list <strong>of</strong> all your contacts who are using XMS and<br />

with those contacts you can send free messages (as long<br />

as you have an internet connection). The application is<br />

free to use and is available for iPhone, Android, Blackberry,<br />

Windows Phone 7 and most Nokia phones. You can<br />

download it from the different app stores or by pointing<br />

your mobile browser to: http://www.ebuddyxms.com. XMS<br />

competes with apps like WhatsApp and the Blackberry<br />

Messenger. eBuddy has put all its focus on this new<br />

service. The instant messaging service is currently eBuddy’s<br />

cash cow and has the biggest user base. But the company<br />

sees that this product is in its maturity phase and foresees<br />

that XMS like services will eventually overtake instant<br />

messaging. WhatsApp is already extremely popular in the<br />

Netherlands, UK and Singapore for mobile messaging.<br />

These users are using it more than they use MSN, Yahoo<br />

Messenger or Google Talk, and they even use it more than<br />

they use SMS. eBuddy expects that this trend will also<br />

happen in the emerging markets, APAC and Latin America<br />

and with XMS they aim to become market leader in this<br />

new mobile messaging space in those regions.<br />

Singapore Office<br />

Since March 2011 eBuddy has a representative <strong>of</strong>fice in<br />

Singapore. The reason to choose Singapore is that the<br />

majority <strong>of</strong> the current users are based in the APAC and<br />

the region is important for eBuddy’s new XMS service.<br />

Singapore is the internet and mobile internet hub <strong>of</strong> the<br />

region. All big internet players, like Google, Facebook,<br />

Yahoo, Micros<strong>of</strong>t, Linkedin, Skype and mobile handset<br />

manufacturers like, Samsung, HTC, Nokia, LG, Sony Ericsson<br />

have their regional head quarters in Singapore. Also,<br />

Singapore is perfectly located to serve the markets like<br />

Indonesia, Malaysia, Vietnam and Thailand with frequent<br />

and cheap flight connections. Thus the decision to open<br />

the <strong>of</strong>fice here was easy. Furthermore, Singapore has a<br />

friendly business climate and a high standard <strong>of</strong> living, it<br />

doesn’t take a lot <strong>of</strong> time to get yourself comfortable and<br />

feel at ease on this island.<br />

With the launch <strong>of</strong> XMS and its roll out strategy for<br />

the next 12 months, even more focus has been put on the<br />

APAC region. As the US and Europe are struggling with<br />

their economies, it would not be surprising that a next<br />

investment or even a company acquisition will come from<br />

Asia.<br />

Who is Jonie<br />

Jonie Oostveen is Director Strategic Partnerships and heading the Asia business for<br />

eBuddy from their Singapore <strong>of</strong>fice. He has been working in the mobile industry since<br />

2002. First with KPN Mobile where he was part <strong>of</strong> the team that launched i-mode in the<br />

Netherlands (the first attempt <strong>of</strong> a mobile operator outside <strong>of</strong> Japan to launch mobile<br />

internet). Later he worked for a French mobile start up in Paris and for Philips Incubators,<br />

before joining eBuddy early 2008. In his current role, Jonie is responsible to engage<br />

with all mobile operators and handset manufacturers in the APAC region. So far this has<br />

resulted in partnership with Telkomsel, Indosat, and XL, the major Indonesian operators<br />

and with HTC and LG who are preloading XMS from the factory on its Android handsets.<br />

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11<br />

12/9/09 4:13:43 PM

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