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ATP-Funded Green Process Technologies - NIST Advanced ...

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To overcome resistance and to broaden its customer base, NatureWorks used an<br />

unconventional, two-pronged marketing approach (see Figure 4) focused on two<br />

kinds of customers:<br />

• Converters willing to accept the risks of switching to bio-based resins<br />

• Early adopters among brand owners willing to challenge more traditional<br />

converters to use NatureWorks PLA resins<br />

Based on this dual marketing approach, NatureWorks has succeeded in broadening<br />

its customer base. Fifty percent of NatureWorks’ top 10 customers in 2005 were new<br />

customers in 2004.<br />

PLA Target Applications<br />

NatureWorks targets PLA resin sales in three application areas: rigid and semirigid<br />

polymer thermoforms for retail food packaging and cups, polymer film products for<br />

food packaging and for consumer products, and polymer fiberfills for pillows and<br />

comforters.<br />

RIGID AND SEMIRIGID THERMOFORMS<br />

The 2003 North American market for semirigid food packaging represents 25 billion<br />

units of shipment and $7.2 billion in sales (Freedonia, 2004b). It included clear food<br />

containers or clamshells for retailing salads, fruits, and other fresh food items; clear<br />

soft drink cups; opaque plates and bowls for hot food service; and shallow-draw<br />

microwavable trays.<br />

Semirigid containers are made by thermoforming, a polymer conversion process<br />

similar to metal pressing and stamping. Resin is heated and formed into flat sheets<br />

and shaped into semirigid objects by heated dies. In 2003, North American<br />

thermoformed products were manufactured by over 150 companies or converters<br />

(PCRS, 2004).<br />

Approximately one-third of NatureWorks’ PLA sales for thermoform applications are<br />

in the United States. The remaining two-thirds of PLA sales are overseas, particularly<br />

in the Far East. This ratio of domestic to overseas sales is expected to continue over<br />

the period of analysis.<br />

U.S. customers include Brenmar Co., Wilkinson, and other converter companies and<br />

Coca Cola (soft drink cups), McDonald’s (fast food salad containers) and other<br />

brand-owners. Commercial relationships with U.S. brand-owners include Whole<br />

Foods, Del Monte, Newman’s Own Organic Salads, and Wal-Mart.<br />

26 <strong>ATP</strong>-FUNDED GREEN PROCESS TECHNOLOGIES

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