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Elvis 2010 brochure - Arena Travel

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Nashville, Tupelo<br />

and Memphis<br />

Saturday 7th to<br />

Wednesday 18th August<br />

Bad Nauheim<br />

and Friedberg<br />

Thursday 12th to<br />

Monday 16th August<br />

A choice of two great holidays


Reservation Form<br />

ELVIS <strong>2010</strong><br />

Complete this form and send it with your deposit(s) to:<br />

ELVIS TOURS <strong>2010</strong><br />

ARENA TRAVEL, Explorer House, 2 Betts Avenue,<br />

Martlesham Heath, Ipswich, IP5 3RH<br />

Please enter details CLEARLY AND EXACTLY as they appear on your passport.<br />

Mr/Mrs/<br />

Ms/<br />

Other<br />

FIRST NAME INITIAL<br />

SURNAME<br />

PAYMENTS (PLEASE NOTE: Any bookings received less than 72 days<br />

prior to departure must be accompanied by FULL PAYMENT).<br />

BY CHEQUE (Payable to ARENA TRAVEL) I enclose remittance of:<br />

______ Deposits @ £225 per person USA TOTAL £ _______<br />

and £100 per person Germany<br />

Insurance<br />

If not taking our insurance, please specify Insurance Cover:<br />

Company ________________Policy No. ________________________<br />

24-hour Emergency Assist telephone no:<br />

BY MAESTRO/DELTA/MASTERCARD/VISA/AMEX/DEBIT<br />

MASTERCARD<br />

Please charge my card with the amount of £_____<br />

Start Date ____________Expiry Date ____________<br />

Issue Number ________Security Number (last three digits<br />

on the signature<br />

CARD NUMBER<br />

strip of card)<br />

Signature ..........................................................................................<br />

Date..................................................................................................<br />

Credit Cards<br />

Please Note, a 2% (3% AMEX) surcharge will be charged to all<br />

amounts paid by credit card and DEBIT MASTERCARD. No<br />

surcharges apply to any payments made by MAESTRO and DELTA<br />

cards.<br />

NEXT OF KIN (Whom we should contact in case of an illness or emergency)<br />

Name<br />

Phone No. Day Night<br />

T R A V E L<br />

■■■■■■■■■■■■■■■■■■■<br />

ADDRESS OF LEAD NAME TO WHOM ALL CORRESPONDENCE WILL BE SENT<br />

Post Code<br />

DATE OF BIRTH NATIONALITY<br />

Mark ‘X’ if<br />

our travel insurance<br />

required<br />

Home Phone No.<br />

Daytime Phone No.<br />

Hotel Requirements USA<br />

Quadruple Share Triple Share Twin Share<br />

(2 beds) (2 beds) (2 beds)<br />

Double Share Single room Smoking Room<br />

(1 Kingsize bed) (1 double bed) Room Mate<br />

DECLARATION OF HEALTH<br />

To the best of your knowledge, are all passengers mentioned above in sound health, both<br />

physically and mentally, and suffering from no illness, complaint or infirmity of any<br />

description? ❒ YES ❒ NO (If no, please advise brief details in accompanying letter.)<br />

SPECIAL REQUESTS (dietary, medical etc.)<br />

Office Use<br />

If you have any questions or to check availability<br />

please call our Reservation Department on<br />

01473 660803<br />

(Monday to Friday 09:00 to 17:00)<br />

Requirements<br />

USA Tour Germany Tour<br />

Preferred hotel in Memphis/Bad Neuheim:<br />

Germany Tour By Air / By Coach & Ferry (delete as applicable)<br />

Hotel Requirements Germany<br />

Triple Share Double Share Twin Room<br />

Twin & Rollaway 1 Large bed (see note*)<br />

Single Room Room Mate Smoking Room<br />

1 bed Service<br />

Important terms and conditions are contained in this document, you<br />

should read and understand them before you sign. Please ask for<br />

assistance should you need it. I agree on behalf of all above named<br />

persons to accept <strong>Arena</strong> <strong>Travel</strong>’s Reservation Conditions.<br />

Signature ..........................................................................................<br />

Date..................................................................................................


Nashville, Tupelo & Memphis<br />

Itinerary<br />

Day 1 – Saturday 7th August <strong>2010</strong><br />

Mid-morning departure from Heathrow for the<br />

transatlantic scheduled flight via a US Gateway city<br />

and on to Nashville, Tennessee. Coach transfer to<br />

your hotel and the remainder of the evening<br />

at leisure.<br />

FOR AUGUST <strong>2010</strong> we have a choice of two fantastic trips – offering you<br />

the opportunity to commemorate the 33rd Anniversary in either<br />

Memphis, USA or in Bad Nauheim, Germany – both will be great<br />

tours and the day-by-day details of each are provided in this<br />

<strong>brochure</strong>.<br />

Day 2 – Sunday 8th August<br />

We start the day with a guided sightseeing tour of<br />

Nashville – the Country Music capital of the world.<br />

We’ll see all the major sights and visit the Ryman<br />

Auditorium, home of the Grand Ol’ Opry and on<br />

which stage <strong>Elvis</strong> appeared, the Country Music Hall of<br />

Fame where you can see <strong>Elvis</strong>’ famous gold Cadillac<br />

and RCA’s Studio B where <strong>Elvis</strong> recorded. Remainder<br />

of the afternoon free to explore this amazing city and<br />

Instead of offering an extension option on the USA tour, this year<br />

we’ve included it – but at the start of the tour. So many fans have<br />

said that they’d like to stay in Nashville again with more time to<br />

visit the Grand Ol’ Opry, the Country Music Hall of Fame and,<br />

especially, Studio B, that we’ve decided to have two nights here<br />

before heading on to Tupelo where there’s even more now for<br />

<strong>Elvis</strong> fans to enjoy. Finally we drive to Memphis for <strong>Elvis</strong> Week and<br />

to explore and enjoy the city that <strong>Elvis</strong> loved so much.<br />

The alternative tour is a visit to Bad Nauheim in Germany where<br />

<strong>Elvis</strong> lived whilst stationed at the US Army Base in nearby Friedberg.<br />

Each August the local <strong>Elvis</strong> Fan Club in association with the Bad<br />

Nauheim Tourist Office put on a great Festival in his honour. It features<br />

fan get-togethers, videos/films, an <strong>Elvis</strong> marketplace, concerts, Cadillac<br />

parade and the atmosphere is fantastic. Bad Nauheim itself is a lovely<br />

spa town set in the heart of the German countryside and those UK<br />

fans that visited there as part of the Luxembourg Tour in 2008 were<br />

mightily impressed by the amount of <strong>Elvis</strong> sights.<br />

Whichever you choose we know that you’ll just love it – so don’t let<br />

this August pass without joining us on an exciting <strong>Elvis</strong> holiday.<br />

37 Years of <strong>Elvis</strong> <strong>Travel</strong><br />

<strong>Arena</strong> <strong>Travel</strong> is one of the UK’s oldest and most<br />

respected specialist tour operators – tailor-making<br />

group holidays throughout the world but especially<br />

to the USA where we have been operating<br />

exclusive holidays for <strong>Elvis</strong> fans since 1972. <strong>Arena</strong><br />

really does know Memphis and Tupelo best and<br />

has a long and proud association with Graceland,<br />

Sun Studio, the <strong>Elvis</strong> Presley Birthplace and the<br />

area’s hotels and attractions. When you travel with<br />

<strong>Arena</strong> <strong>Travel</strong> the arrangements are made for <strong>Elvis</strong><br />

fans, by <strong>Elvis</strong> fans – staff who really know just how<br />

to help you get<br />

the most out of<br />

your holiday.<br />

T R A V E L<br />

in the evening you may wish to visit the famous<br />

Wildhorse Saloon for dinner, entertainment and some<br />

line-dancing action.


Day 3 – Monday 9th August<br />

Morning drive south to<br />

Lynchburg and to the Jack<br />

Daniels Distillery for a<br />

fascinating visit and time for<br />

lunch before continuing our<br />

journey, over the Mississippi<br />

State Line and on to Tupelo<br />

and our hotel. Evening free.<br />

Day 4 – Tuesday 10th<br />

August<br />

First on the agenda is a tour<br />

of the <strong>Elvis</strong> sights of Tupelo –<br />

the town (now a city – albeit<br />

a small one!) where <strong>Elvis</strong> was<br />

born and lived until he was<br />

13 years old. We’ll see the<br />

schools that he attended,<br />

Tupelo Hardware where his<br />

mother Gladys purchased his<br />

first guitar and other places<br />

significant to his life there. We<br />

end the tour at the <strong>Elvis</strong><br />

Presley Birthplace – an impressive and tastefully<br />

landscaped complex housing the tiny ‘shotgun’<br />

wooden home in which he was born, the first church<br />

that he attended, the <strong>Elvis</strong> Presley Museum, Memorial<br />

Chapel and the Visitor Centre. Afternoon at leisure<br />

during which the coach will operate a shuttle service<br />

between the Birthplace, the Shopping Mall, the hotel,<br />

Tupelo Hardware/Downtown and the Auto Museum.<br />

Dinner, together with local <strong>Elvis</strong> fans and civic<br />

dignitaries, is included tonight.<br />

Day 5 – Wednesday 11th August<br />

Morning free in Tupelo before departing for the drive<br />

to Memphis and our hotels. This evening and<br />

throughout the remaining time in Memphis our now<br />

famous Shuttle Service will operate between<br />

Downtown and Graceland, serving both hotels and<br />

enabling you to visit these places as often as you wish<br />

and at no extra cost.<br />

Day 6 – Thursday 12th August<br />

Morning’s guided tour of <strong>Elvis</strong>’ Memphis – showing<br />

you many of the major sights of the city plus places<br />

of particular interest to <strong>Elvis</strong> fans including where he<br />

lived, where he went to school, where he performed<br />

and lots more besides. We include a visit and tour of<br />

the legendary Sun Studio and end the tour at<br />

Graceland, <strong>Elvis</strong>’ lovely home where you’ll have a<br />

Platinum Pass allowing you to take the tour of the<br />

mansion as well as the many other exhibits at<br />

Graceland Plaza including <strong>Elvis</strong>’ aircraft, the auto<br />

museum and Sincerely <strong>Elvis</strong>. Evening at leisure.<br />

Day 7 to Day 10 – Friday 13th to Monday 16th<br />

August<br />

Another four full days free to enjoy the sights and<br />

sounds of Memphis, to revisit Graceland, to take a<br />

ride on a Mississippi Riverboat, shop for souvenirs,<br />

visit some great museums – including the Cotton<br />

Museum, the Rock & Soul Museum, the National Civil<br />

Rights Museum and the Stax Studio Museum – or<br />

bop your way down Beale Street, the greatest music<br />

street in the world.<br />

During <strong>Elvis</strong><br />

Week <strong>Elvis</strong><br />

Presley<br />

Enterprises will<br />

be arranging<br />

various<br />

activities and<br />

concerts that<br />

you may wish to partake in – no details are available<br />

at the time of preparing this <strong>brochure</strong> but they will be<br />

sent to you nearer to the tour departure date<br />

together with information as to how to book them.<br />

Day 11 – Tuesday 17th August<br />

Morning free before transferring to the airport to<br />

connect with our flight via a Gateway city and then<br />

overnight to the UK.<br />

Day 12 - Wednesday 18th August<br />

Mid-morning arrival into Heathrow airport.<br />

INCLUDED IN THE PRICE<br />

★ Economy class scheduled return flights from<br />

London<br />

★ Transfers and coach travel as per the itinerary<br />

★ 10 nights hotel accommodation<br />

★ Sightseeing tours of Nashville, Tupelo and<br />

Memphis<br />

★ Entrance to the Ryman Auditorium, the Country<br />

Music Hall of Fame and Studio B<br />

★ Entrance to the <strong>Elvis</strong> Presley Birthplace<br />

★ Shuttle Bus service in Tupelo and Memphis<br />

★ Dinner on one evening in Tupelo<br />

★ Tour of Sun Studio<br />

★ Platinum Pass to Graceland<br />

★ Hotel taxes<br />

★ Driver gratuities<br />

★ UK Departure Tax and other airport taxes and fuel<br />

charges<br />

★ The services of an experienced Tour Manager


Bad Nauheim and Friedberg<br />

Day 1 – Thursday 12th August <strong>2010</strong><br />

A choice of travel options – either flying from your<br />

chosen airport direct to Frankfurt where a coach will<br />

transfer you to your hotel in Bad Nauheim or you may<br />

wish to take the longer (but some say<br />

more relaxing!) method by coach and<br />

ferry leaving London in the midmorning<br />

and travelling via the Dover-<br />

Calais ferry, arriving into Bad<br />

Nauheim in the mid-evening.<br />

Needless to say there will be <strong>Elvis</strong><br />

music and movies on the coach.<br />

Day 2 – Friday 13th August<br />

Morning’s guided walking tour of Bad Nauheim –<br />

seeing many of the features of this beautiful spa<br />

town but majoring on the <strong>Elvis</strong> sights – the hotel and<br />

the house where he lived, where he shopped or<br />

relaxed and the sites of some of the now iconic<br />

photo’s that were taken of<br />

him there. Afternoon and<br />

evening at leisure.<br />

During this <strong>Elvis</strong> Festival<br />

Weekend the local <strong>Elvis</strong><br />

Presley Fan Club and the Bad<br />

Nauheim Tourist Office have<br />

arranged a whole<br />

programme of <strong>Elvis</strong> events<br />

and activities and a schedule of events will be mailed<br />

to you when finalised. This will include a parade of<br />

Cadillacs and other classic cars, Fan get-togethers and<br />

Concerts. In addition many of the shops and bars<br />

become <strong>Elvis</strong> themed for the weekend as they<br />

welcome <strong>Elvis</strong> Fans from all over Europe. Our own<br />

itinerary may be amended to fit in with these<br />

activities.<br />

Each day breakfast will be served at the hotel.<br />

Day 3 – Saturday 14th August<br />

Morning visit to nearby Friedberg, and Ray Barracks,<br />

the US Army Base where <strong>Elvis</strong> was stationed.<br />

Although the Base is now non-operational, a small<br />

part of it will be opened for this weekend to allow<br />

you to take photo’s etc and to get the feel of what it<br />

must have been like.<br />

Time too to take a<br />

stroll through the<br />

delightful small town<br />

of Friedberg, visiting<br />

the shops that <strong>Elvis</strong><br />

would have used or<br />

to take a tour of the<br />

historic castle. We<br />

return to Bad<br />

Nauheim via the<br />

village of<br />

Steinfurth (famous<br />

throughout<br />

Germany for its<br />

roses) where <strong>Elvis</strong><br />

and a work party from the base<br />

erected a war memorial. Afternoon<br />

and evening at leisure.<br />

Day 4 – Sunday 15th August<br />

Full day at leisure. Time to relax in<br />

the comfort of the hotel, to enjoy the activities of the<br />

<strong>Elvis</strong> Festival, for further exploration and to visit the<br />

Johannisberg hilltop for splendid views over Bad<br />

Nauheim and the surrounding countryside. Here is the<br />

café where, as the story goes, <strong>Elvis</strong> signed a tablecloth<br />

for a fan but before he could give it to her the lady<br />

owner of the establishment snatched it off him,<br />

annoyed that he should have ‘defaced’ her clean<br />

cloth, and promptly washed it. What would that be<br />

worth (in memories or value) now?<br />

This evening we have our own <strong>Elvis</strong> Disco Party at the<br />

Sportheim leisure club, the very club that <strong>Elvis</strong> hired<br />

for a Christmas party and also for his leaving party –<br />

with German (and fans of all nations) invited along<br />

too.<br />

Day 5 – Monday 16th August<br />

Time to leave – those travelling by coach and boat<br />

will depart in the mid-morning for the drive to Calais<br />

to connect with the early evening ferry to Dover<br />

before travelling on to London arriving in the late<br />

evening. Those travelling by air will be transferred to<br />

Frankfurt for their return flight later that day.<br />

INCLUDED IN THE PRICE<br />

★ Economy class scheduled return flights or return<br />

coach travel from London including cross Channel<br />

ferry<br />

★ Transfers and coach travel as per the itinerary<br />

★ 4 nights hotel accommodation<br />

★ Breakfast each day in Bad Nauheim<br />

★ Guided walking tour of Bad Nauheim<br />

★ Morning visit to Friedberg<br />

★ Shuttle Bus service on Sunday<br />

★ <strong>Elvis</strong> Disco Party<br />

★ Hotel taxes<br />

★ Driver gratuities<br />

★ UK Departure tax and other airport taxes and fuel<br />

charges (flight arrangement only)<br />

★ The services of an experienced Tour Manager


USA Hotels<br />

All of the hotels used on the USA tour<br />

are of First Class standard and all<br />

rooms are air-conditioned, have an en<br />

suite bathroom and hairdryer and<br />

iron/board. The rooms will have one<br />

double bed or two single beds or,<br />

where 3 or more people are sharing,<br />

two double beds.<br />

Doubletree Hotel – Nashville<br />

An impressive hotel in the heart of the<br />

city, it offers superb rooms all with<br />

large flat-screen cable TV, coffee/tea<br />

maker and 2 phones. The hotel has an<br />

indoor pool, fitness centre, a Starbucks<br />

café, restaurant and bar.<br />

Summit Hotel – Tupelo<br />

Recently remodelled all rooms<br />

have cable TV, coffee/tea<br />

maker and fridge. There is a<br />

small bar and breakfast room<br />

where complimentary<br />

breakfast is provided. The<br />

hotel is located within easy walking<br />

distance of a number of restaurants.<br />

Heartbreak Hotel – Memphis<br />

Situated opposite Graceland this <strong>Elvis</strong>themed<br />

hotel offers large rooms with<br />

TV (showing <strong>Elvis</strong> movies), telephone<br />

QUESTIONS ANSWERED<br />

HOLIDAY PRICES<br />

Holiday Prices<br />

(All prices are in £’s per adult – child prices on<br />

request)<br />

Single Twin Triple Quad<br />

Nashville, Tupelo<br />

& Memphis £2148 £1698 £1548 £1448<br />

Bad Nauheim<br />

& Friedberg (Air) £628 £498 - -<br />

Bad Nauheim<br />

& Friedberg (coach/ferry) £498 £378 - -<br />

If you are travelling alone but would like to share<br />

(either for company or to keep the cost down), your<br />

reservation can only be accepted if a similar request is<br />

received from another fan. Should it not be possible<br />

to pair you, you will be offered single accommodation<br />

at the appropriate price or a full refund of monies<br />

paid.<br />

and tea/coffee maker. It has a small<br />

heart-shaped outdoor pool and a<br />

restaurant/bar serving complimentary<br />

breakfast and snacks.<br />

Doubletree Hotel –<br />

Memphis<br />

Our most popular hotel it is<br />

located in the heart of<br />

downtown within an easy<br />

stroll of Beale Street. Rated<br />

Superior First Class this<br />

modern hotel incorporates<br />

part of the historic Hotel Tennessee and<br />

is listed on the National Register of<br />

Historic Places. The beautifully furnished<br />

rooms all have cable TV, 2 phones and<br />

coffee/tea maker. There is a<br />

rooftop pool and a TGI Fridays<br />

bar and restaurant.<br />

Bad Nauheim Hotels<br />

The hotels used are of high<br />

standard and all rooms have<br />

an en suite bathroom. Single<br />

rooms will have one single bed, and<br />

rooms for two persons will have either<br />

one double bed or two single beds or,<br />

as is quite normal in Germany, a double<br />

bed but with separate<br />

mattresses/duvets that they will refer to<br />

as a twin* room. Where 3 or more<br />

people are sharing the room would<br />

have a double or twin bed plus either a<br />

sofa bed or a rollaway bed. Triple room<br />

prices on request.<br />

Best Western Hotel Rosenau<br />

Of moderate First Class<br />

standard all rooms have en<br />

suite bathroom (some singles<br />

with shower only), satellite TV,<br />

minibar and hairdryer. The hotel<br />

has a bar and restaurant as well<br />

as a sauna. Situated approx. 20<br />

minutes (at leisurely walking pace) from<br />

the town centre, a limited free shuttle<br />

service will be provided and taxis are<br />

available at other times.<br />

The Dolce Hotel<br />

Rated Deluxe standard this spa hotel<br />

will be the location for some of the<br />

events of the <strong>Elvis</strong> Festival. Rooms are<br />

handsomely furnished and all have TV,<br />

2 phones, tea/coffee maker, minibar<br />

and en suite bathroom with hairdryer.<br />

The hotel has an indoor pool, sauna,<br />

steam room, fitness centre and<br />

numerous spa treatments available. The<br />

hotel is situated in the heart of the<br />

town. (Per person suppliment applies –<br />

single £50/Twin £64)<br />

NOT INCLUDED<br />

Drinks, meals other than those specified, travel<br />

insurance, and any personal expenses e.g. 'phone<br />

calls, laundry etc.<br />

INSURANCE<br />

It is mandatory that all passengers have sufficient<br />

travel insurance. Passengers without appropriate<br />

travel insurance will not be allowed to travel. We act<br />

as an Authorised Representative of Holiday Extras<br />

<strong>Travel</strong> Insurance who are authorized and regulated by<br />

the Financial Services Authority. We are pleased to<br />

offer a policy arranged by Holiday Extras (in<br />

cooperation with EuropAssistance). Please telephone<br />

our reservations department on 01473 660800 where<br />

a member of the team will be pleased to arrange<br />

cover for you.<br />

Cover is not effective until the premium has been<br />

paid. Passengers wishing to arrange their own<br />

insurance cover are required to forward a copy of


their Insurance Certificate within 15 days of receipt of<br />

their Holiday Confirmation-Invoice.<br />

FLIGHTS AND TIMINGS<br />

USA<br />

Flights will be in Economy Class on the scheduled<br />

service of KLM/Northwest Airlines departing from<br />

London Heathrow Airport. As there are no direct<br />

flights between London and either Nashville or<br />

Memphis the flights will be via a US ‘Gateway’ city<br />

where US Immigration and Customs formalities will<br />

take place.<br />

Germany<br />

Economy class flights will be on the scheduled service<br />

of British Airways between London Heathrow Airport<br />

and Frankfurt am Main Airport. Should you wish to<br />

book your own flights to/from Frankfurt (from your<br />

local regional airport for instance) then we would be<br />

happy to offer you the ‘package’ but excluding flights<br />

and airport taxes at a discount of £190.<br />

We will provide a limited shuttle service from (and<br />

back to) Frankfurt am Main Airport included in the<br />

cost of your tour. However please note that Frankfurt-<br />

Hahn Airport is actually no-where near Frankfurt so<br />

you should not book flights to there.<br />

Both tours<br />

Baggage allowance is 20kgs (44lbs) per person.<br />

Please note that we have allowed for the combined<br />

airport taxes, security charges and fuel surcharge.<br />

Any increase or decrease in these will be passed on to<br />

the passenger in the form of a supplementary charge<br />

or refund. Flight timings will be shown on your<br />

Confirmation-Invoice although please note that these<br />

are subject to change.<br />

CLIMATE AND CLOTHING<br />

USA - you can expect daytime temperatures in the<br />

80s and 90s Fahrenheit.<br />

Germany – you can expect daytime temperatures in<br />

the 70s and 80s Fahrenheit.<br />

We recommend light-weight casual clothing.<br />

EXCHANGE RATES AND<br />

PRICE REVISIONS<br />

The tour price is based on<br />

the tariffs and currency<br />

exchange rate current at the<br />

time of costing these tours<br />

(23/11/09) and published in<br />

the Financial Times (£1<br />

sterling = $1.62 US dollars<br />

and 1.11 euros).<br />

PASSPORTS AND VISAS<br />

A full passport issued by a member state of the<br />

European Union and valid for at least six months after<br />

the date of return to the UK, is required for these<br />

holidays. Visas are not required by British Citizens<br />

travelling to Germany but for the USA tour<br />

providing the passport bears the words 'British<br />

Citizen', or 'Holder has the right of abode in the<br />

United Kingdom' you will be admitted to the United<br />

States under the Visa Waiver Scheme. Please note:<br />

the US Government have amended the Visa Waiver<br />

Scheme and there is now a requirement to preregister<br />

the VWP application on line at least 72 hours<br />

prior to travel. The website for registration is:<br />

https://esta.cbp.dhs.gov and applicants will need to<br />

enter the same information they currently enter on<br />

the green VWP form on the aircraft. They will need a<br />

valid email address to receive the 'Authorisation<br />

Approved' document as without this they will be<br />

denied boarding by the airline. The registration is then<br />

valid for 2 years or until the expiry of the passport<br />

(whichever is the sooner).<br />

Holders of other passports (including nationals of<br />

other EU states) should consult the German or US<br />

Embassy (as appropriate) prior to departure for<br />

current visa requirements.<br />

HEALTH<br />

No vaccinations or inoculations are mandatory for<br />

British Subjects. The Department of Health produces<br />

the Health Advice for <strong>Travel</strong>lers booklet (T6) which is<br />

available from your local Post Office or by telephoning<br />

0800 555 777 free of charge.<br />

Passengers travelling to Germany are recommended<br />

to carry an EHIC (European Health Insurance card).<br />

Treatment under EHIC arrangements is only<br />

provided by practitioners within the local Health<br />

Service. If you need to call out a doctor in an<br />

emergency, make it clear you have an EHIC and<br />

that you want to be treated under the EC<br />

arrangements.<br />

The cost of specialist medical treatment is high in<br />

the United States and Germany and passengers are


ecommended to ensure that they carry sufficient<br />

travel insurance to cover any unexpected medical<br />

bills (see above and paragraph 5 of the Reservation<br />

Conditions).<br />

TRAVELLERS WITH DISABILITIES<br />

<strong>Arena</strong> <strong>Travel</strong> is happy to welcome passengers with<br />

special needs wherever the appropriate arrangements<br />

can be made. Please note however, that we can only<br />

request such facilities on your behalf if we know your<br />

requirements well in advance. We therefore ask that<br />

anyone suffering from a medical condition or<br />

disability, or simply needing a little extra help during<br />

their holiday, provides full details of their special<br />

requirements. Passengers with a disability must be<br />

accompanied by an able-bodied person who is<br />

willing, and able, to assist them where necessary.<br />

Should you have any concerns regarding the<br />

suitability of a holiday prior to making your booking,<br />

please contact our Reservations Department on<br />

01473 660800 where a member of staff will be<br />

delighted to help you.<br />

TRAVEL DOCUMENTS<br />

Upon receipt of your payment (and obviously subject<br />

to places being available), you will be sent a<br />

Confirmation-Invoice. Approximately 10 days before<br />

departure, you will be sent your travel wallet<br />

containing tickets, baggage tags, final detailed<br />

itinerary and joining instructions.<br />

PAYMENT SCHEDULE<br />

A non-refundable deposit of £225 (USA) and £100<br />

(Germany) (plus the relevant insurance premium if<br />

required) is payable upon booking. The balance is due<br />

not less than 72 days prior to departure.<br />

PAYMENT BY CREDIT/CHARGE CARD<br />

We are pleased to accept payment by MASTERCARD,<br />

VISA or AMEX for all, or part of your holiday cost.<br />

Please complete the appropriate box on the<br />

Reservation Form if you wish to pay by Credit Card.<br />

Please note: A 2% surcharge (3% for AMEX) will be<br />

applied to all payments by credit card and Debit<br />

MasterCard. We are also pleased to accept payment<br />

by MAESTRO and DELTA cards. No surcharges apply<br />

to these payments.<br />

TELEPHONE BOOKINGS<br />

Provisional telephone bookings may be made by<br />

telephoning our Reservations Department on<br />

01473 660800 (Monday to Friday 0900 to 1730).<br />

Telephone reservations are provisional only and MUST<br />

be confirmed with a completed Reservation Form<br />

within 5 working days.<br />

HOW TO BOOK<br />

The holidays are arranged for the <strong>Elvis</strong> Presley Fan<br />

Club <strong>Travel</strong> Service by <strong>Arena</strong> <strong>Travel</strong> (<strong>Arena</strong> Tours Ltd).<br />

Your contract is subject to <strong>Arena</strong> <strong>Travel</strong>'s Reservation<br />

Conditions which can be downloaded from the <strong>Arena</strong><br />

Website:- www.arenatravel.com or are available by<br />

post by calling the Reservations Department on the<br />

above number. To book, simply complete and sign the<br />

Reservation Form and return it with your deposit(s)<br />

and insurance premium(s) to:-<br />

<strong>Elvis</strong> August <strong>2010</strong>,<br />

<strong>Arena</strong> <strong>Travel</strong><br />

Explorer House<br />

2 Betts Avenue<br />

Martlesham Heath<br />

Ipswich<br />

Suffolk IP5 3RH<br />

Tel: 01473 660800 Fax: 01473 660801<br />

E-mail: reservations@arenatravel.com<br />

Website: www.arenatravel.com<br />

BONDING<br />

Tours with air travel<br />

The air holidays in this <strong>brochure</strong> are ATOL<br />

protected by the Civil Aviation Authority. Our<br />

number is: ATOL 10117 (<strong>Arena</strong> Tours Ltd).<br />

Tours using coach and ferry<br />

<strong>Arena</strong> Tours Ltd has effected a policy with IGI<br />

Insurance Company Ltd, arranged by Milsom<br />

Howard Ltd, to ensure that all passengers booking<br />

with <strong>Arena</strong> Tours Ltd are fully protected for all<br />

monies paid to <strong>Arena</strong> Tours Ltd, arising from cancellation or<br />

curtailment of your holiday due to the insolvency of <strong>Arena</strong><br />

Tours Ltd. This Insurance has been arranged under the Failsafe<br />

Package <strong>Travel</strong> Regulations Scheme which is underwritten by<br />

IGI Insurance Company Ltd., a member of the Association of<br />

British Insurers.<br />

IGI Insurance Ltd and Milsom Howard Ltd are authorised and<br />

regulated by the Financial Services Authority.

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