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Nashville, Tupelo<br />
and Memphis<br />
Saturday 7th to<br />
Wednesday 18th August<br />
Bad Nauheim<br />
and Friedberg<br />
Thursday 12th to<br />
Monday 16th August<br />
A choice of two great holidays
Reservation Form<br />
ELVIS <strong>2010</strong><br />
Complete this form and send it with your deposit(s) to:<br />
ELVIS TOURS <strong>2010</strong><br />
ARENA TRAVEL, Explorer House, 2 Betts Avenue,<br />
Martlesham Heath, Ipswich, IP5 3RH<br />
Please enter details CLEARLY AND EXACTLY as they appear on your passport.<br />
Mr/Mrs/<br />
Ms/<br />
Other<br />
FIRST NAME INITIAL<br />
SURNAME<br />
PAYMENTS (PLEASE NOTE: Any bookings received less than 72 days<br />
prior to departure must be accompanied by FULL PAYMENT).<br />
BY CHEQUE (Payable to ARENA TRAVEL) I enclose remittance of:<br />
______ Deposits @ £225 per person USA TOTAL £ _______<br />
and £100 per person Germany<br />
Insurance<br />
If not taking our insurance, please specify Insurance Cover:<br />
Company ________________Policy No. ________________________<br />
24-hour Emergency Assist telephone no:<br />
BY MAESTRO/DELTA/MASTERCARD/VISA/AMEX/DEBIT<br />
MASTERCARD<br />
Please charge my card with the amount of £_____<br />
Start Date ____________Expiry Date ____________<br />
Issue Number ________Security Number (last three digits<br />
on the signature<br />
CARD NUMBER<br />
strip of card)<br />
Signature ..........................................................................................<br />
Date..................................................................................................<br />
Credit Cards<br />
Please Note, a 2% (3% AMEX) surcharge will be charged to all<br />
amounts paid by credit card and DEBIT MASTERCARD. No<br />
surcharges apply to any payments made by MAESTRO and DELTA<br />
cards.<br />
NEXT OF KIN (Whom we should contact in case of an illness or emergency)<br />
Name<br />
Phone No. Day Night<br />
T R A V E L<br />
■■■■■■■■■■■■■■■■■■■<br />
ADDRESS OF LEAD NAME TO WHOM ALL CORRESPONDENCE WILL BE SENT<br />
Post Code<br />
DATE OF BIRTH NATIONALITY<br />
Mark ‘X’ if<br />
our travel insurance<br />
required<br />
Home Phone No.<br />
Daytime Phone No.<br />
Hotel Requirements USA<br />
Quadruple Share Triple Share Twin Share<br />
(2 beds) (2 beds) (2 beds)<br />
Double Share Single room Smoking Room<br />
(1 Kingsize bed) (1 double bed) Room Mate<br />
DECLARATION OF HEALTH<br />
To the best of your knowledge, are all passengers mentioned above in sound health, both<br />
physically and mentally, and suffering from no illness, complaint or infirmity of any<br />
description? ❒ YES ❒ NO (If no, please advise brief details in accompanying letter.)<br />
SPECIAL REQUESTS (dietary, medical etc.)<br />
Office Use<br />
If you have any questions or to check availability<br />
please call our Reservation Department on<br />
01473 660803<br />
(Monday to Friday 09:00 to 17:00)<br />
Requirements<br />
USA Tour Germany Tour<br />
Preferred hotel in Memphis/Bad Neuheim:<br />
Germany Tour By Air / By Coach & Ferry (delete as applicable)<br />
Hotel Requirements Germany<br />
Triple Share Double Share Twin Room<br />
Twin & Rollaway 1 Large bed (see note*)<br />
Single Room Room Mate Smoking Room<br />
1 bed Service<br />
Important terms and conditions are contained in this document, you<br />
should read and understand them before you sign. Please ask for<br />
assistance should you need it. I agree on behalf of all above named<br />
persons to accept <strong>Arena</strong> <strong>Travel</strong>’s Reservation Conditions.<br />
Signature ..........................................................................................<br />
Date..................................................................................................
Nashville, Tupelo & Memphis<br />
Itinerary<br />
Day 1 – Saturday 7th August <strong>2010</strong><br />
Mid-morning departure from Heathrow for the<br />
transatlantic scheduled flight via a US Gateway city<br />
and on to Nashville, Tennessee. Coach transfer to<br />
your hotel and the remainder of the evening<br />
at leisure.<br />
FOR AUGUST <strong>2010</strong> we have a choice of two fantastic trips – offering you<br />
the opportunity to commemorate the 33rd Anniversary in either<br />
Memphis, USA or in Bad Nauheim, Germany – both will be great<br />
tours and the day-by-day details of each are provided in this<br />
<strong>brochure</strong>.<br />
Day 2 – Sunday 8th August<br />
We start the day with a guided sightseeing tour of<br />
Nashville – the Country Music capital of the world.<br />
We’ll see all the major sights and visit the Ryman<br />
Auditorium, home of the Grand Ol’ Opry and on<br />
which stage <strong>Elvis</strong> appeared, the Country Music Hall of<br />
Fame where you can see <strong>Elvis</strong>’ famous gold Cadillac<br />
and RCA’s Studio B where <strong>Elvis</strong> recorded. Remainder<br />
of the afternoon free to explore this amazing city and<br />
Instead of offering an extension option on the USA tour, this year<br />
we’ve included it – but at the start of the tour. So many fans have<br />
said that they’d like to stay in Nashville again with more time to<br />
visit the Grand Ol’ Opry, the Country Music Hall of Fame and,<br />
especially, Studio B, that we’ve decided to have two nights here<br />
before heading on to Tupelo where there’s even more now for<br />
<strong>Elvis</strong> fans to enjoy. Finally we drive to Memphis for <strong>Elvis</strong> Week and<br />
to explore and enjoy the city that <strong>Elvis</strong> loved so much.<br />
The alternative tour is a visit to Bad Nauheim in Germany where<br />
<strong>Elvis</strong> lived whilst stationed at the US Army Base in nearby Friedberg.<br />
Each August the local <strong>Elvis</strong> Fan Club in association with the Bad<br />
Nauheim Tourist Office put on a great Festival in his honour. It features<br />
fan get-togethers, videos/films, an <strong>Elvis</strong> marketplace, concerts, Cadillac<br />
parade and the atmosphere is fantastic. Bad Nauheim itself is a lovely<br />
spa town set in the heart of the German countryside and those UK<br />
fans that visited there as part of the Luxembourg Tour in 2008 were<br />
mightily impressed by the amount of <strong>Elvis</strong> sights.<br />
Whichever you choose we know that you’ll just love it – so don’t let<br />
this August pass without joining us on an exciting <strong>Elvis</strong> holiday.<br />
37 Years of <strong>Elvis</strong> <strong>Travel</strong><br />
<strong>Arena</strong> <strong>Travel</strong> is one of the UK’s oldest and most<br />
respected specialist tour operators – tailor-making<br />
group holidays throughout the world but especially<br />
to the USA where we have been operating<br />
exclusive holidays for <strong>Elvis</strong> fans since 1972. <strong>Arena</strong><br />
really does know Memphis and Tupelo best and<br />
has a long and proud association with Graceland,<br />
Sun Studio, the <strong>Elvis</strong> Presley Birthplace and the<br />
area’s hotels and attractions. When you travel with<br />
<strong>Arena</strong> <strong>Travel</strong> the arrangements are made for <strong>Elvis</strong><br />
fans, by <strong>Elvis</strong> fans – staff who really know just how<br />
to help you get<br />
the most out of<br />
your holiday.<br />
T R A V E L<br />
in the evening you may wish to visit the famous<br />
Wildhorse Saloon for dinner, entertainment and some<br />
line-dancing action.
Day 3 – Monday 9th August<br />
Morning drive south to<br />
Lynchburg and to the Jack<br />
Daniels Distillery for a<br />
fascinating visit and time for<br />
lunch before continuing our<br />
journey, over the Mississippi<br />
State Line and on to Tupelo<br />
and our hotel. Evening free.<br />
Day 4 – Tuesday 10th<br />
August<br />
First on the agenda is a tour<br />
of the <strong>Elvis</strong> sights of Tupelo –<br />
the town (now a city – albeit<br />
a small one!) where <strong>Elvis</strong> was<br />
born and lived until he was<br />
13 years old. We’ll see the<br />
schools that he attended,<br />
Tupelo Hardware where his<br />
mother Gladys purchased his<br />
first guitar and other places<br />
significant to his life there. We<br />
end the tour at the <strong>Elvis</strong><br />
Presley Birthplace – an impressive and tastefully<br />
landscaped complex housing the tiny ‘shotgun’<br />
wooden home in which he was born, the first church<br />
that he attended, the <strong>Elvis</strong> Presley Museum, Memorial<br />
Chapel and the Visitor Centre. Afternoon at leisure<br />
during which the coach will operate a shuttle service<br />
between the Birthplace, the Shopping Mall, the hotel,<br />
Tupelo Hardware/Downtown and the Auto Museum.<br />
Dinner, together with local <strong>Elvis</strong> fans and civic<br />
dignitaries, is included tonight.<br />
Day 5 – Wednesday 11th August<br />
Morning free in Tupelo before departing for the drive<br />
to Memphis and our hotels. This evening and<br />
throughout the remaining time in Memphis our now<br />
famous Shuttle Service will operate between<br />
Downtown and Graceland, serving both hotels and<br />
enabling you to visit these places as often as you wish<br />
and at no extra cost.<br />
Day 6 – Thursday 12th August<br />
Morning’s guided tour of <strong>Elvis</strong>’ Memphis – showing<br />
you many of the major sights of the city plus places<br />
of particular interest to <strong>Elvis</strong> fans including where he<br />
lived, where he went to school, where he performed<br />
and lots more besides. We include a visit and tour of<br />
the legendary Sun Studio and end the tour at<br />
Graceland, <strong>Elvis</strong>’ lovely home where you’ll have a<br />
Platinum Pass allowing you to take the tour of the<br />
mansion as well as the many other exhibits at<br />
Graceland Plaza including <strong>Elvis</strong>’ aircraft, the auto<br />
museum and Sincerely <strong>Elvis</strong>. Evening at leisure.<br />
Day 7 to Day 10 – Friday 13th to Monday 16th<br />
August<br />
Another four full days free to enjoy the sights and<br />
sounds of Memphis, to revisit Graceland, to take a<br />
ride on a Mississippi Riverboat, shop for souvenirs,<br />
visit some great museums – including the Cotton<br />
Museum, the Rock & Soul Museum, the National Civil<br />
Rights Museum and the Stax Studio Museum – or<br />
bop your way down Beale Street, the greatest music<br />
street in the world.<br />
During <strong>Elvis</strong><br />
Week <strong>Elvis</strong><br />
Presley<br />
Enterprises will<br />
be arranging<br />
various<br />
activities and<br />
concerts that<br />
you may wish to partake in – no details are available<br />
at the time of preparing this <strong>brochure</strong> but they will be<br />
sent to you nearer to the tour departure date<br />
together with information as to how to book them.<br />
Day 11 – Tuesday 17th August<br />
Morning free before transferring to the airport to<br />
connect with our flight via a Gateway city and then<br />
overnight to the UK.<br />
Day 12 - Wednesday 18th August<br />
Mid-morning arrival into Heathrow airport.<br />
INCLUDED IN THE PRICE<br />
★ Economy class scheduled return flights from<br />
London<br />
★ Transfers and coach travel as per the itinerary<br />
★ 10 nights hotel accommodation<br />
★ Sightseeing tours of Nashville, Tupelo and<br />
Memphis<br />
★ Entrance to the Ryman Auditorium, the Country<br />
Music Hall of Fame and Studio B<br />
★ Entrance to the <strong>Elvis</strong> Presley Birthplace<br />
★ Shuttle Bus service in Tupelo and Memphis<br />
★ Dinner on one evening in Tupelo<br />
★ Tour of Sun Studio<br />
★ Platinum Pass to Graceland<br />
★ Hotel taxes<br />
★ Driver gratuities<br />
★ UK Departure Tax and other airport taxes and fuel<br />
charges<br />
★ The services of an experienced Tour Manager
Bad Nauheim and Friedberg<br />
Day 1 – Thursday 12th August <strong>2010</strong><br />
A choice of travel options – either flying from your<br />
chosen airport direct to Frankfurt where a coach will<br />
transfer you to your hotel in Bad Nauheim or you may<br />
wish to take the longer (but some say<br />
more relaxing!) method by coach and<br />
ferry leaving London in the midmorning<br />
and travelling via the Dover-<br />
Calais ferry, arriving into Bad<br />
Nauheim in the mid-evening.<br />
Needless to say there will be <strong>Elvis</strong><br />
music and movies on the coach.<br />
Day 2 – Friday 13th August<br />
Morning’s guided walking tour of Bad Nauheim –<br />
seeing many of the features of this beautiful spa<br />
town but majoring on the <strong>Elvis</strong> sights – the hotel and<br />
the house where he lived, where he shopped or<br />
relaxed and the sites of some of the now iconic<br />
photo’s that were taken of<br />
him there. Afternoon and<br />
evening at leisure.<br />
During this <strong>Elvis</strong> Festival<br />
Weekend the local <strong>Elvis</strong><br />
Presley Fan Club and the Bad<br />
Nauheim Tourist Office have<br />
arranged a whole<br />
programme of <strong>Elvis</strong> events<br />
and activities and a schedule of events will be mailed<br />
to you when finalised. This will include a parade of<br />
Cadillacs and other classic cars, Fan get-togethers and<br />
Concerts. In addition many of the shops and bars<br />
become <strong>Elvis</strong> themed for the weekend as they<br />
welcome <strong>Elvis</strong> Fans from all over Europe. Our own<br />
itinerary may be amended to fit in with these<br />
activities.<br />
Each day breakfast will be served at the hotel.<br />
Day 3 – Saturday 14th August<br />
Morning visit to nearby Friedberg, and Ray Barracks,<br />
the US Army Base where <strong>Elvis</strong> was stationed.<br />
Although the Base is now non-operational, a small<br />
part of it will be opened for this weekend to allow<br />
you to take photo’s etc and to get the feel of what it<br />
must have been like.<br />
Time too to take a<br />
stroll through the<br />
delightful small town<br />
of Friedberg, visiting<br />
the shops that <strong>Elvis</strong><br />
would have used or<br />
to take a tour of the<br />
historic castle. We<br />
return to Bad<br />
Nauheim via the<br />
village of<br />
Steinfurth (famous<br />
throughout<br />
Germany for its<br />
roses) where <strong>Elvis</strong><br />
and a work party from the base<br />
erected a war memorial. Afternoon<br />
and evening at leisure.<br />
Day 4 – Sunday 15th August<br />
Full day at leisure. Time to relax in<br />
the comfort of the hotel, to enjoy the activities of the<br />
<strong>Elvis</strong> Festival, for further exploration and to visit the<br />
Johannisberg hilltop for splendid views over Bad<br />
Nauheim and the surrounding countryside. Here is the<br />
café where, as the story goes, <strong>Elvis</strong> signed a tablecloth<br />
for a fan but before he could give it to her the lady<br />
owner of the establishment snatched it off him,<br />
annoyed that he should have ‘defaced’ her clean<br />
cloth, and promptly washed it. What would that be<br />
worth (in memories or value) now?<br />
This evening we have our own <strong>Elvis</strong> Disco Party at the<br />
Sportheim leisure club, the very club that <strong>Elvis</strong> hired<br />
for a Christmas party and also for his leaving party –<br />
with German (and fans of all nations) invited along<br />
too.<br />
Day 5 – Monday 16th August<br />
Time to leave – those travelling by coach and boat<br />
will depart in the mid-morning for the drive to Calais<br />
to connect with the early evening ferry to Dover<br />
before travelling on to London arriving in the late<br />
evening. Those travelling by air will be transferred to<br />
Frankfurt for their return flight later that day.<br />
INCLUDED IN THE PRICE<br />
★ Economy class scheduled return flights or return<br />
coach travel from London including cross Channel<br />
ferry<br />
★ Transfers and coach travel as per the itinerary<br />
★ 4 nights hotel accommodation<br />
★ Breakfast each day in Bad Nauheim<br />
★ Guided walking tour of Bad Nauheim<br />
★ Morning visit to Friedberg<br />
★ Shuttle Bus service on Sunday<br />
★ <strong>Elvis</strong> Disco Party<br />
★ Hotel taxes<br />
★ Driver gratuities<br />
★ UK Departure tax and other airport taxes and fuel<br />
charges (flight arrangement only)<br />
★ The services of an experienced Tour Manager
USA Hotels<br />
All of the hotels used on the USA tour<br />
are of First Class standard and all<br />
rooms are air-conditioned, have an en<br />
suite bathroom and hairdryer and<br />
iron/board. The rooms will have one<br />
double bed or two single beds or,<br />
where 3 or more people are sharing,<br />
two double beds.<br />
Doubletree Hotel – Nashville<br />
An impressive hotel in the heart of the<br />
city, it offers superb rooms all with<br />
large flat-screen cable TV, coffee/tea<br />
maker and 2 phones. The hotel has an<br />
indoor pool, fitness centre, a Starbucks<br />
café, restaurant and bar.<br />
Summit Hotel – Tupelo<br />
Recently remodelled all rooms<br />
have cable TV, coffee/tea<br />
maker and fridge. There is a<br />
small bar and breakfast room<br />
where complimentary<br />
breakfast is provided. The<br />
hotel is located within easy walking<br />
distance of a number of restaurants.<br />
Heartbreak Hotel – Memphis<br />
Situated opposite Graceland this <strong>Elvis</strong>themed<br />
hotel offers large rooms with<br />
TV (showing <strong>Elvis</strong> movies), telephone<br />
QUESTIONS ANSWERED<br />
HOLIDAY PRICES<br />
Holiday Prices<br />
(All prices are in £’s per adult – child prices on<br />
request)<br />
Single Twin Triple Quad<br />
Nashville, Tupelo<br />
& Memphis £2148 £1698 £1548 £1448<br />
Bad Nauheim<br />
& Friedberg (Air) £628 £498 - -<br />
Bad Nauheim<br />
& Friedberg (coach/ferry) £498 £378 - -<br />
If you are travelling alone but would like to share<br />
(either for company or to keep the cost down), your<br />
reservation can only be accepted if a similar request is<br />
received from another fan. Should it not be possible<br />
to pair you, you will be offered single accommodation<br />
at the appropriate price or a full refund of monies<br />
paid.<br />
and tea/coffee maker. It has a small<br />
heart-shaped outdoor pool and a<br />
restaurant/bar serving complimentary<br />
breakfast and snacks.<br />
Doubletree Hotel –<br />
Memphis<br />
Our most popular hotel it is<br />
located in the heart of<br />
downtown within an easy<br />
stroll of Beale Street. Rated<br />
Superior First Class this<br />
modern hotel incorporates<br />
part of the historic Hotel Tennessee and<br />
is listed on the National Register of<br />
Historic Places. The beautifully furnished<br />
rooms all have cable TV, 2 phones and<br />
coffee/tea maker. There is a<br />
rooftop pool and a TGI Fridays<br />
bar and restaurant.<br />
Bad Nauheim Hotels<br />
The hotels used are of high<br />
standard and all rooms have<br />
an en suite bathroom. Single<br />
rooms will have one single bed, and<br />
rooms for two persons will have either<br />
one double bed or two single beds or,<br />
as is quite normal in Germany, a double<br />
bed but with separate<br />
mattresses/duvets that they will refer to<br />
as a twin* room. Where 3 or more<br />
people are sharing the room would<br />
have a double or twin bed plus either a<br />
sofa bed or a rollaway bed. Triple room<br />
prices on request.<br />
Best Western Hotel Rosenau<br />
Of moderate First Class<br />
standard all rooms have en<br />
suite bathroom (some singles<br />
with shower only), satellite TV,<br />
minibar and hairdryer. The hotel<br />
has a bar and restaurant as well<br />
as a sauna. Situated approx. 20<br />
minutes (at leisurely walking pace) from<br />
the town centre, a limited free shuttle<br />
service will be provided and taxis are<br />
available at other times.<br />
The Dolce Hotel<br />
Rated Deluxe standard this spa hotel<br />
will be the location for some of the<br />
events of the <strong>Elvis</strong> Festival. Rooms are<br />
handsomely furnished and all have TV,<br />
2 phones, tea/coffee maker, minibar<br />
and en suite bathroom with hairdryer.<br />
The hotel has an indoor pool, sauna,<br />
steam room, fitness centre and<br />
numerous spa treatments available. The<br />
hotel is situated in the heart of the<br />
town. (Per person suppliment applies –<br />
single £50/Twin £64)<br />
NOT INCLUDED<br />
Drinks, meals other than those specified, travel<br />
insurance, and any personal expenses e.g. 'phone<br />
calls, laundry etc.<br />
INSURANCE<br />
It is mandatory that all passengers have sufficient<br />
travel insurance. Passengers without appropriate<br />
travel insurance will not be allowed to travel. We act<br />
as an Authorised Representative of Holiday Extras<br />
<strong>Travel</strong> Insurance who are authorized and regulated by<br />
the Financial Services Authority. We are pleased to<br />
offer a policy arranged by Holiday Extras (in<br />
cooperation with EuropAssistance). Please telephone<br />
our reservations department on 01473 660800 where<br />
a member of the team will be pleased to arrange<br />
cover for you.<br />
Cover is not effective until the premium has been<br />
paid. Passengers wishing to arrange their own<br />
insurance cover are required to forward a copy of
their Insurance Certificate within 15 days of receipt of<br />
their Holiday Confirmation-Invoice.<br />
FLIGHTS AND TIMINGS<br />
USA<br />
Flights will be in Economy Class on the scheduled<br />
service of KLM/Northwest Airlines departing from<br />
London Heathrow Airport. As there are no direct<br />
flights between London and either Nashville or<br />
Memphis the flights will be via a US ‘Gateway’ city<br />
where US Immigration and Customs formalities will<br />
take place.<br />
Germany<br />
Economy class flights will be on the scheduled service<br />
of British Airways between London Heathrow Airport<br />
and Frankfurt am Main Airport. Should you wish to<br />
book your own flights to/from Frankfurt (from your<br />
local regional airport for instance) then we would be<br />
happy to offer you the ‘package’ but excluding flights<br />
and airport taxes at a discount of £190.<br />
We will provide a limited shuttle service from (and<br />
back to) Frankfurt am Main Airport included in the<br />
cost of your tour. However please note that Frankfurt-<br />
Hahn Airport is actually no-where near Frankfurt so<br />
you should not book flights to there.<br />
Both tours<br />
Baggage allowance is 20kgs (44lbs) per person.<br />
Please note that we have allowed for the combined<br />
airport taxes, security charges and fuel surcharge.<br />
Any increase or decrease in these will be passed on to<br />
the passenger in the form of a supplementary charge<br />
or refund. Flight timings will be shown on your<br />
Confirmation-Invoice although please note that these<br />
are subject to change.<br />
CLIMATE AND CLOTHING<br />
USA - you can expect daytime temperatures in the<br />
80s and 90s Fahrenheit.<br />
Germany – you can expect daytime temperatures in<br />
the 70s and 80s Fahrenheit.<br />
We recommend light-weight casual clothing.<br />
EXCHANGE RATES AND<br />
PRICE REVISIONS<br />
The tour price is based on<br />
the tariffs and currency<br />
exchange rate current at the<br />
time of costing these tours<br />
(23/11/09) and published in<br />
the Financial Times (£1<br />
sterling = $1.62 US dollars<br />
and 1.11 euros).<br />
PASSPORTS AND VISAS<br />
A full passport issued by a member state of the<br />
European Union and valid for at least six months after<br />
the date of return to the UK, is required for these<br />
holidays. Visas are not required by British Citizens<br />
travelling to Germany but for the USA tour<br />
providing the passport bears the words 'British<br />
Citizen', or 'Holder has the right of abode in the<br />
United Kingdom' you will be admitted to the United<br />
States under the Visa Waiver Scheme. Please note:<br />
the US Government have amended the Visa Waiver<br />
Scheme and there is now a requirement to preregister<br />
the VWP application on line at least 72 hours<br />
prior to travel. The website for registration is:<br />
https://esta.cbp.dhs.gov and applicants will need to<br />
enter the same information they currently enter on<br />
the green VWP form on the aircraft. They will need a<br />
valid email address to receive the 'Authorisation<br />
Approved' document as without this they will be<br />
denied boarding by the airline. The registration is then<br />
valid for 2 years or until the expiry of the passport<br />
(whichever is the sooner).<br />
Holders of other passports (including nationals of<br />
other EU states) should consult the German or US<br />
Embassy (as appropriate) prior to departure for<br />
current visa requirements.<br />
HEALTH<br />
No vaccinations or inoculations are mandatory for<br />
British Subjects. The Department of Health produces<br />
the Health Advice for <strong>Travel</strong>lers booklet (T6) which is<br />
available from your local Post Office or by telephoning<br />
0800 555 777 free of charge.<br />
Passengers travelling to Germany are recommended<br />
to carry an EHIC (European Health Insurance card).<br />
Treatment under EHIC arrangements is only<br />
provided by practitioners within the local Health<br />
Service. If you need to call out a doctor in an<br />
emergency, make it clear you have an EHIC and<br />
that you want to be treated under the EC<br />
arrangements.<br />
The cost of specialist medical treatment is high in<br />
the United States and Germany and passengers are
ecommended to ensure that they carry sufficient<br />
travel insurance to cover any unexpected medical<br />
bills (see above and paragraph 5 of the Reservation<br />
Conditions).<br />
TRAVELLERS WITH DISABILITIES<br />
<strong>Arena</strong> <strong>Travel</strong> is happy to welcome passengers with<br />
special needs wherever the appropriate arrangements<br />
can be made. Please note however, that we can only<br />
request such facilities on your behalf if we know your<br />
requirements well in advance. We therefore ask that<br />
anyone suffering from a medical condition or<br />
disability, or simply needing a little extra help during<br />
their holiday, provides full details of their special<br />
requirements. Passengers with a disability must be<br />
accompanied by an able-bodied person who is<br />
willing, and able, to assist them where necessary.<br />
Should you have any concerns regarding the<br />
suitability of a holiday prior to making your booking,<br />
please contact our Reservations Department on<br />
01473 660800 where a member of staff will be<br />
delighted to help you.<br />
TRAVEL DOCUMENTS<br />
Upon receipt of your payment (and obviously subject<br />
to places being available), you will be sent a<br />
Confirmation-Invoice. Approximately 10 days before<br />
departure, you will be sent your travel wallet<br />
containing tickets, baggage tags, final detailed<br />
itinerary and joining instructions.<br />
PAYMENT SCHEDULE<br />
A non-refundable deposit of £225 (USA) and £100<br />
(Germany) (plus the relevant insurance premium if<br />
required) is payable upon booking. The balance is due<br />
not less than 72 days prior to departure.<br />
PAYMENT BY CREDIT/CHARGE CARD<br />
We are pleased to accept payment by MASTERCARD,<br />
VISA or AMEX for all, or part of your holiday cost.<br />
Please complete the appropriate box on the<br />
Reservation Form if you wish to pay by Credit Card.<br />
Please note: A 2% surcharge (3% for AMEX) will be<br />
applied to all payments by credit card and Debit<br />
MasterCard. We are also pleased to accept payment<br />
by MAESTRO and DELTA cards. No surcharges apply<br />
to these payments.<br />
TELEPHONE BOOKINGS<br />
Provisional telephone bookings may be made by<br />
telephoning our Reservations Department on<br />
01473 660800 (Monday to Friday 0900 to 1730).<br />
Telephone reservations are provisional only and MUST<br />
be confirmed with a completed Reservation Form<br />
within 5 working days.<br />
HOW TO BOOK<br />
The holidays are arranged for the <strong>Elvis</strong> Presley Fan<br />
Club <strong>Travel</strong> Service by <strong>Arena</strong> <strong>Travel</strong> (<strong>Arena</strong> Tours Ltd).<br />
Your contract is subject to <strong>Arena</strong> <strong>Travel</strong>'s Reservation<br />
Conditions which can be downloaded from the <strong>Arena</strong><br />
Website:- www.arenatravel.com or are available by<br />
post by calling the Reservations Department on the<br />
above number. To book, simply complete and sign the<br />
Reservation Form and return it with your deposit(s)<br />
and insurance premium(s) to:-<br />
<strong>Elvis</strong> August <strong>2010</strong>,<br />
<strong>Arena</strong> <strong>Travel</strong><br />
Explorer House<br />
2 Betts Avenue<br />
Martlesham Heath<br />
Ipswich<br />
Suffolk IP5 3RH<br />
Tel: 01473 660800 Fax: 01473 660801<br />
E-mail: reservations@arenatravel.com<br />
Website: www.arenatravel.com<br />
BONDING<br />
Tours with air travel<br />
The air holidays in this <strong>brochure</strong> are ATOL<br />
protected by the Civil Aviation Authority. Our<br />
number is: ATOL 10117 (<strong>Arena</strong> Tours Ltd).<br />
Tours using coach and ferry<br />
<strong>Arena</strong> Tours Ltd has effected a policy with IGI<br />
Insurance Company Ltd, arranged by Milsom<br />
Howard Ltd, to ensure that all passengers booking<br />
with <strong>Arena</strong> Tours Ltd are fully protected for all<br />
monies paid to <strong>Arena</strong> Tours Ltd, arising from cancellation or<br />
curtailment of your holiday due to the insolvency of <strong>Arena</strong><br />
Tours Ltd. This Insurance has been arranged under the Failsafe<br />
Package <strong>Travel</strong> Regulations Scheme which is underwritten by<br />
IGI Insurance Company Ltd., a member of the Association of<br />
British Insurers.<br />
IGI Insurance Ltd and Milsom Howard Ltd are authorised and<br />
regulated by the Financial Services Authority.