Office Assistant II - Livermore Area Recreation and Park District

LIVERMORE AREA RECREATION AND PARK DISTRICT
PART-TIME JOB DESCRIPTION
JOB TITLE: OFFICE ASSISTANT II
DIVISION: Varies
REPORTS TO: Varies
DATE ADOPTED: 3/14/07
CLASSIFICATION CODE: PT-850
FLSA STATUS: NON-EXEMPT
POSITION SUMMARY
Under general supervision, performs a wide variety of routine and moderately complex clerical duties
using standard office procedures; may lead and/or train subordinate employees and/or volunteers; and
performs related work as required.
DISTINGUISHING CHARACTERISTICS
This is a journey-level class that can also have some basic lead worker duties. Incumbents perform
routine and moderately complex clerical duties related to office reception, data entry, mail processing,
cashiering, filing, document preparation/processing, and clerical accounting. This class can be
distinguished from the subordinate class of Office Assistant I because this class describes journey-level
clerical positions that are responsible for work that is more complex and may include training and/or
leading subordinate employees or volunteers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Incumbents may not perform all duties. Duties include but are not limited to the following:
• Prepares and processes a variety of documents including correspondence, reports, and forms
using word processing, database spreadsheet and other standard software.
• Monitors and maintains office inventory; orders files, forms and other supplies.
• May lead and train the work of subordinate employees and/or volunteers; organizes and monitors
work for accuracy and completeness; sets priorities.
• Performs moderately complex office transactions; identifies errors and makes corrections.
• Receives monetary payments and issues receipts; reconciles cash and receipts daily or as
required; verifies and reconciles other employees’ daily close outs.
• Performs and coordinates special clerical projects as assigned.
• Provides office reception by greeting and directing the public in a professional manner; performs
other public counter work involving program registration, ticket sales, facility reservations and
other services.
• Receives and routes incoming telephone calls; disseminates information and refers callers
appropriately.
• Receives and distributes incoming deliveries and mail.
• Prepares outgoing material for mailing.
• Processes Instructor Payment Forms and verifies waivers.
• Operates office equipment such as postage meters, calculators, photocopiers, computers, printers,
and fax machines.
• At all times, demonstrates cooperative behavior with colleagues, supervisors and the public.
• Performs other duties as assigned.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential duties and responsibilities of this position. The functions of this position
are generally performed in an indoor location consistent with an office reception environment. The
environment may include moderate noise levels, tight quarters and proximity to office equipment with
moving parts. Incumbents may be assigned an irregular working schedule.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential duties and responsibilities of this position. While performing the duties
of this job, the employee is regularly required to have: hearing and speech adequate to communicate in
person, by telephone, PA system and radio; vision adequate to read fine print as well as a computer
screen; bodily movement adequate to sit, stand walk, bend and reach frequently; manual dexterity
adequate to write and operate a computer and other office machines and equipment; and strength to safely
perform lifting and carrying of items up to 10 pounds.
MINIMUM QUALIFICATION REQUIREMENTS
Ability and Skill to:
• Demonstrate a typing speed of at least 45 words per minute.
• Demonstrate general proficiency with Microsoft Word and Excel, or comparable office software
programs.
• Perform assigned clerical duties with accuracy and efficiency; resolve unexpected problems that
arise.
• Lead, monitor, organize and train the work of subordinate employees and/or volunteers.
• Effectively perform or coordinate special projects.
• Understand and carry out written and oral instructions.
• Learn and implement customer service principles; use patience and tact when dealing with the
public.
• Perform basic mathematical calculations.
• Communicate effectively, orally and in writing; demonstrate proficiency in using correct
grammar, spelling and punctuation.
• Adapt and learn quickly in new and changing work environments/situations; multi-task in a noisy
environment.
• Work with others in a team environment.
• Operate modern office equipment, including computers; maintain electronic and/or physical files
and databases.
• Organize and prioritize work; be flexible in work scheduling.
• Maintain cooperative relationships with those contacted in the course of the work.
• Maintain the confidentiality of all information encountered in the course of work.
Knowledge of:
• Practices, methods, and equipment used in a modern office environment.
• Principles and practices of employee leadership and training.
• Proper English usage, including spelling, grammar and punctuation.
• Standard document formats for letter and report writing.
• Practices and techniques of effective reception, both in person and on the telephone.
• Operations, procedures and rules of the particular department to which position is assigned.
Education/Experience/Training:
• A high school diploma or GED.
• Two years of progressively responsible and recent full time paid clerical experience (or the part
time equivalent), preferably including public contact.
• Any equivalent combination of experience, training and/or education that provides the required
knowledge, skills and abilities of the class is also acceptable.
• Must pass a fingerprint and/or background clearance prior to employment.