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Executive<br />

The Supply<br />

Leadership<br />

Chain<br />

<strong>Summit</strong><br />

Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

April 9–10, 2013 • Swissôtel Hotel • Chicago<br />

Strategic Insights that<br />

Drive Results<br />

• Innovation: Using Internal<br />

Solutions to Enable Growth<br />

with Partners<br />

• Connecting All the Dots for<br />

Operational Excellence<br />

• Multi-Channel Logistics<br />

and e-Fulfillment<br />

• Innovation and Value<br />

Creation Through<br />

Supplier<br />

Collaboration<br />

• Customer Experience<br />

Initiative—End to End<br />

• Collaborative<br />

Execution—Supply<br />

Chain Transformation<br />

in the Wake of<br />

Unplanned Events<br />

Page 1<br />

© <strong>Aberdeen</strong> <strong>Group</strong> 2013


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Born From<br />

RETAIL...<br />

NeoGrid, formerly Agentrics, was born<br />

from the merger of World Wide Retail<br />

Exchange (WWRE) and Global Network<br />

Exchange (GNX) — solutions created by<br />

many of the world’s largest and most<br />

prominent retailers to meet their supply<br />

chain service needs.<br />

... Created for<br />

the CLOUD<br />

NeoGrid, trade name of Agentrics<br />

1-888-709-0018 | 200 West Monroe Street, Chicago, IL 60606<br />

www.neogrid.com<br />

Page 2


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Welcome to <strong>Aberdeen</strong>’s 2013 Supply Chain Management <strong>Summit</strong>. We are excited<br />

to feature a powerful lineup of supply chain executives from some of the world’s<br />

most preeminent organizations. Over the next two days, we are confident that you<br />

will gain new insights into what industry leaders are doing with process, technology, and<br />

human capital to build an interconnected, resilient and intelligent supply chain; one<br />

that embraces growth opportunities, manages risk and leverages innovation to create<br />

competitive advantage.<br />

<strong>Aberdeen</strong>’s goal is to ensure that you leave the <strong>Summit</strong> empowered around the role of<br />

the Chief Supply Chain Officer. Addressing global growth and complexity will require<br />

“collaborative optimization” of both cost and service. We hope that you will enjoy networking<br />

with your peers and other recognized supply chain leaders as we share new innovations and<br />

key transformational initiatives being adopted to fuel growth.<br />

We would like to thank our valued sponsors and partners for their involvement with the <strong>Summit</strong><br />

and for continuing to enhance visibility and insight into the supply chain transformation arena.<br />

We trust that the <strong>Summit</strong> will serve you well and that you will receive the actionable<br />

recommendations you need to take back to your organization. Thank you for being an<br />

integral part of this event. We look forward to speaking with you over the next two days.<br />

Best Regards,<br />

Bryan Ball<br />

Vice President and<br />

Principal Analyst,<br />

Supply Chain Management<br />

Bob Heaney<br />

Senior Research Analyst,<br />

Supply Chain Management<br />

Kevin Permenter<br />

Senior Research Associate,<br />

Supply Chain Management<br />

Page 3 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 3


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Copyright © 2011 United Parcel Service of America, Inc.<br />

3 WAYS LOGISTICS CAN<br />

SHRINK THE WORLD.<br />

UPS can help you benefit from the fact that 95% of today’s consumers live<br />

outside the U.S. Access to them, as well as suppliers, depends on logistics. UPS<br />

is your best choice for taking advantage of new opportunities around the globe.<br />

1) REACH GLOBAL MARKETS<br />

With one of the world’s largest air<br />

fleets, UPS delivers to more than<br />

220 countries and territories. So your<br />

suppliers can reach you and you can<br />

reach your customers.<br />

2) MAKE YOUR SUPPLY CHAIN<br />

VISIBLE UPS technology lets you see<br />

what’s coming and going—package<br />

as well as freight—so your company<br />

can quickly adjust to changing<br />

customer demands. You can even<br />

have status updates sent to your<br />

mobile devices.<br />

3) REDUCE YOUR CUSTOMS DELAYS<br />

UPS is one of the largest customs<br />

brokers in the world. We have the<br />

experience, and just as important,<br />

we have the technology to help you<br />

breeze through customs. With our<br />

paperless solutions, we can show<br />

you ways to reduce typical customs<br />

delays by up to 56%.<br />

Logistics has opened up new<br />

opportunities internationally. UPS can<br />

help your company seize them, even<br />

if you are just getting started.<br />

See more ways logistics can work for you at thenewlogistics.com/guide or snap the QR code.<br />

thenewlogistics.com/guide<br />

Page 4


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

The Supply Chain Management <strong>Summit</strong><br />

Table of Contents<br />

Welcome from <strong>Aberdeen</strong>................................3<br />

<strong>Aberdeen</strong> Analysts.........................................6<br />

Keynote Speakers<br />

Robert Gifford — Ingram Micro........................8<br />

Kevin Wrenn — Fujitsu...................................8<br />

<strong>Summit</strong> Presenters<br />

Mark Baxa — Monsanto................................8<br />

John Evarts — Mediafly..................................8<br />

Tony Gabrielli — Bayer Healthcare, LLC ...........8<br />

Rod Gallaway — Staples..............................11<br />

Stacy Gleneck — Merck Consumer Care.........11<br />

Kevin Hall — American Italian Pasta Company.12<br />

Howard Hauser — Hiawatha Rubber..............12<br />

Gary Hirschel — Life Fitness .........................12<br />

Gregory Knott — Ryder ...............................12<br />

Jon Kuerschner — Ashley Furniture<br />

Industries, Inc.......................................12<br />

<strong>Summit</strong> Partner and Sponsors<br />

Diamond <strong>Summit</strong> Sponsor..............................18<br />

Marquee <strong>Summit</strong> Sponsor..............................18<br />

Platinum <strong>Summit</strong> Sponsors..............................19<br />

Silver <strong>Summit</strong> Sponsors.................................20<br />

<strong>Summit</strong> Partners...........................................21<br />

Lunchtime Table Top Discussions<br />

• 3PL, and Cloud Technology<br />

• Sourcing Versatility in Change Management<br />

• B2B Collaboration – Customers<br />

• S&OP<br />

• Managing 3PL Partners<br />

• Order Fulfillment to Support Omni Channel World<br />

• Supply Chain Visibility<br />

Gianluigi Mason — Barilla ...........................14<br />

Marcos Meirelles — Seagate........................14<br />

Kristi Montgomery — Kenco Management<br />

Services, LLC.......................................14<br />

Shawn Reckrodt — Huhtamaki.......................14<br />

Ray Scher — ReTrans..................................14<br />

Ben Stewart — Inteva Products, LLC ...............14<br />

Jon Washington — Diebold...........................15<br />

Continue the Conversation<br />

at the Post-Event Webinar<br />

Mark Your Calendar<br />

May 14<br />

2:00PM EST<br />

Check your email or the event website<br />

for more information.<br />

www.Tinyurl.com/scm2013<br />

Page 5 © © <strong>Aberdeen</strong> <strong>Group</strong> <strong>Group</strong> 2013 2013 Page 5


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

<strong>Aberdeen</strong> Analysts<br />

Bryan Ball<br />

Vice President, Principal Analyst<br />

Supply Chain<br />

Bryan Ball is Vice President,<br />

Principal Analyst for<br />

<strong>Aberdeen</strong>’s Supply Chain<br />

and Supplier Management<br />

research practice,<br />

responsible for developing <strong>Aberdeen</strong>’s<br />

research coverage within the practice<br />

and delivering findings via published<br />

works, speaking engagements, on-line<br />

events and media interaction.<br />

With over 30 years of supply chain,<br />

operations and materials management<br />

experience acquired across multiple<br />

product lines and serving several<br />

markets, including retail, wholesale,<br />

commercial, OEM and private brand<br />

customers, Ball brings a high level of<br />

knowledge and insight on the challenges<br />

and opportunities facing supply chain<br />

practitioners worldwide.<br />

Prior to joining <strong>Aberdeen</strong>, Ball served<br />

as Vice President of Supply Chain for<br />

FuelCell Energy, a manufacturer of<br />

stationary fuel cells for the distributed<br />

power generation market. Before that,<br />

he served as Vice-President, Global<br />

Supply Chain for FluidMaster, Inc.,<br />

responsible for all aspects of the Supply<br />

Chain serving major customers including<br />

retailers such as The Home Depot,<br />

Lowes and OEM’s Kohler and American<br />

Standard. Previously, Ball was Director<br />

of Supply Chain for Dover Industries<br />

Unified Brands where he directed sales<br />

and operations planning, sourcing and<br />

procurement across all plants. He has<br />

also held leadership roles in Stanley<br />

Mechanics Tools and software provider<br />

i2 Technologies.<br />

Bob Heaney<br />

Senior Research Analyst,<br />

Supply Chain Management<br />

Bob Heaney is a seasoned<br />

professional with over<br />

25 years of distinguished<br />

leadership experience<br />

in research, analysis,<br />

and advisory roles in Supply Chain<br />

Engineering. Bob’s coverage area within<br />

<strong>Aberdeen</strong> includes various elements of<br />

Supply Chain Execution (Transportation<br />

Management, Warehouse Management,<br />

Distributed Order Management and<br />

Supply Chain Visibility).<br />

An industry insider and internal advisor<br />

to company executives, Bob has been<br />

active in designing, reengineering,<br />

selling, and transforming the end-to-end<br />

supply chain. With small and large<br />

business units in Fortune 500 companies,<br />

he has introduced emerging technologies<br />

in global multi-year integrations.<br />

Companies include Hallmark, Crayola,<br />

Payless Cashways, Broadway<br />

Department stores and Hughes Aircraft.<br />

An expert in logistics and analytical<br />

research, he has designed and deployed<br />

solutions within Material Handling,<br />

WMS, TMS, and Demand and Inventory<br />

Planning and has led numerous Network<br />

Reconfigurations/Optimizations with<br />

single-project budgets in excess of $30<br />

Million.<br />

Bob was awarded an executive<br />

fellowship with Hughes Aircraft Company<br />

and graduated with distinction with<br />

both a MBA and a MS in Systems<br />

Management from the University of<br />

Southern California. He holds a BS in<br />

Industrial Engineering from Cal Poly San<br />

Luis Obispo.<br />

Kevin Permenter<br />

Senior Research Associate,<br />

Supply Chain Management<br />

Kevin M. Permenter<br />

provides editorial and<br />

administrative support to the<br />

Supply Chain Management<br />

Research Practice with<br />

two broad areas of coverage, namely<br />

Supply Chain Planning and Supply<br />

Chain Execution. In particular, Permenter<br />

focuses on researching and analyzing<br />

the enterprise processes related to plan,<br />

make, source and deliver components<br />

within a company.<br />

Permenter’s research coverage has a<br />

wide breadth which includes Sales<br />

and Operations Planning; Inventory<br />

Management; Supply Chain Planning;<br />

B2B Collaboration and Integration;<br />

Warehouse Management System and<br />

Labor Management; Material Handling<br />

and Automation; Integrated Domestic<br />

and International Transportation; Third<br />

Party Logistics Providers; Supply Chain<br />

Visibility; Global Trade Management and<br />

Retail Logistics.<br />

Permenter has over eleven years of<br />

technology market research experience,<br />

on a product level, in automatic data<br />

capture (AIDC) and RFID. On a market<br />

or sector level, Permenter has experience<br />

in retail, supply chain, healthcare,<br />

biotechnology and manufacturing. Prior<br />

to joining <strong>Aberdeen</strong>, Permenter was a<br />

research analyst with primary research<br />

responsibilities in AIDC equipment<br />

including barcode scanners, bar code<br />

printers and printer consumables.<br />

Permenter has a M.S. in Technology<br />

Commercialization from Westminster<br />

College in Salt Lake City and<br />

a Bachelors degree in Business<br />

Administration from Florida A&M<br />

University in Tallahassee, FL.<br />

Page 6


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

“...this is a big deal for the industry.”<br />

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Page 7 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 7


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Keynote Speakers<br />

Robert Gifford<br />

Executive Vice President, Global<br />

Logistics, Ingram Micro<br />

Robert Gifford serves as<br />

Executive Vice President,<br />

Global Logistics of Ingram<br />

Micro Inc. Based at the<br />

company’s headquarters in<br />

Santa Ana, Calif., Gifford<br />

has comprehensive responsibility and<br />

oversight for all elements of the company’s<br />

distribution centers and supply-chain<br />

operations throughout the world, including<br />

the Ingram Micro Logistics fee-for-service<br />

business unit. He joined the company in<br />

June 2010. Gifford has more than 30<br />

years of experience in operations and<br />

supply-chain leadership. Most recently,<br />

he served as senior vice president,<br />

global supply chain for Ecolab Inc., a<br />

Fortune 500 manufacturer and distributor<br />

serving the hospitality, institutional and<br />

industrial markets. He led all aspects of<br />

the company’s supply chain globally,<br />

optimizing 37 manufacturing plants and<br />

84 distribution sites, while integrating<br />

dozens of acquisitions during his six-year<br />

tenure. Prior to Ecolab, Gifford was the<br />

vice president of worldwide logistics for<br />

the Hewlett-Packard Company, where he<br />

was responsible for more than $2 billion<br />

in logistics operations encompassing<br />

everything from contracts to compliance<br />

to vendor selection and transportation. He<br />

joined HP following the 2002 acquisition<br />

of Compaq, where he spent seven<br />

years in manufacturing and supply-chain<br />

management.<br />

Kevin Wrenn<br />

Senior Vice President, Platform<br />

Production, Futjitsu<br />

As senior vice president<br />

of the Platform Product<br />

<strong>Group</strong>, Kevin Wrenn leads<br />

Fujitsu America’s mobile<br />

PC business unit with<br />

responsibility for overseeing<br />

the industry’s largest selection of tablet PCs.<br />

Wrenn drives the company’s mobile retail<br />

and e-commerce sales, product marketing,<br />

product and business planning, engineering<br />

support, operations and customer service<br />

for Fujitsu flagship LIFEBOOK and<br />

STYLISTIC brands. With Fujitsu since 1998,<br />

he has held several executive positions<br />

at the company including Senior Vice<br />

President, PC Business, Operations &<br />

Quality and Vice President of Operations.<br />

During his 25 years in the technology<br />

industry, Wrenn has received numerous<br />

awards including Top 25 Supply Chain<br />

Executive and Supply Chain Management<br />

Executive of the Year by the Council of<br />

Supply Chain Management.<br />

Mark Baxa<br />

<strong>Summit</strong> Speakers<br />

Director of Global Trade Operations<br />

Monsanto Company<br />

Currently, Mark is serving<br />

as Director; Global<br />

Trade Operations for the<br />

Monsanto Company and<br />

is based at the world<br />

headquarters located in<br />

St. Louis, Missouri. In his present capacity<br />

Mark leads Global Trade standardization<br />

& optimization efforts and oversees the<br />

inclusion of Trade Compliance into the<br />

Trade processes. Monsanto’s diverse and<br />

technical product portfolio coupled with<br />

a broad reaching global supply chain<br />

model requires an agile, well prepared<br />

and responsive supply chain that conducts<br />

its business in compliance with trade laws<br />

to meet the world’s demand for high quality<br />

food. Mark manages his responsibilities<br />

through direct staff and across global<br />

interdependent and cross-functional global<br />

teams to achieve success for both internal<br />

and external customers.<br />

John Evarts<br />

Chief Financial Officer and Chief<br />

Operating Officer, Mediafly<br />

As Chief Financial Officer<br />

and Chief Operating<br />

Officer, John provides<br />

strategic, financial and<br />

operational leadership<br />

for Mediafly. Joining the<br />

enterprise mobility solutions company in<br />

March 2010, John has served in the SMB<br />

C-Suite for 10 years and speaks regularly<br />

on dynamic discount management and<br />

cash management strategies. John holds<br />

an MBA from the University of Chicago<br />

and serves Chicago Booth as Executive-in-<br />

Residence.<br />

Tony Gabrielli<br />

Director, Logistics Supply Chain<br />

Systems and Services,<br />

Bayer HealthCare, LLC<br />

Tony Gabrielli is Director,<br />

Logistics Supply Chain<br />

Systems & Services for<br />

Bayer HealthCare LLC.<br />

He is responsible for the<br />

strategic planning and<br />

execution of logistics technology solutions<br />

and change management for the U.S.<br />

Customer Logistics Service Center. Mr.<br />

Page 8


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

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Page 9 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 9


Page 10<br />

The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Gabrielli joined Bayer HealthCare LLC<br />

in 1998 as Customer Service Team<br />

Leader for National Accounts, and has<br />

held positions of increasing responsibility<br />

within Customer Logistics. He has over 25<br />

years of experience in customer service,<br />

forecasting and demand planning,<br />

electronic commerce, marketing, and<br />

finance, acquired in various industry<br />

verticals including consumer products,<br />

manufacturing, and healthcare. Mr.<br />

Gabrielli holds a BSBA from Kutztown State<br />

University in Kutztown Pennsylvania.<br />

Rod Gallaway<br />

Vice President, Logistics Strategy,<br />

Global Design, Engineering & Projects<br />

Staples<br />

Rod is the Vice President of<br />

Logistics Strategy, Global<br />

Design, Engineering &<br />

Projects for Staples, a<br />

leading supplier of office<br />

and business products<br />

with over $25 billion in annual revenue<br />

operating over 200 fulfillment and delivery<br />

locations totaling more than 24,000,000<br />

square feet. In his current role Rod is<br />

responsible for the location selection &<br />

design of existing and future locations for<br />

the delivery network, the facility design,<br />

material handling technology, field<br />

engineering, process improvement and the<br />

execution of projects. Before coming to<br />

Staples in 1994 he was the Vice President<br />

of Distribution Operations at FoxMeyer<br />

Drug, a 6.5 billion pharmaceutical<br />

wholesaler and was responsible for<br />

national operations and delivery. He also<br />

held the position of Vice President and<br />

General Manager at HUMCO Labs with<br />

total P&L responsibility for manufacturing<br />

in the liquid and tablet business. Rod has<br />

been married for nearly 30 years to his<br />

wife Mary and they have two wonderful<br />

children.<br />

Stacy Gleneck<br />

Director, Customer Supply Chain and<br />

Demand Planning<br />

Merck Consumer Care<br />

Stacy is Director, Customer<br />

Supply Chain & Demand<br />

Planning for the Consumer<br />

Care division of Merck. In<br />

this role, she is responsible<br />

for Supply Chain strategic<br />

planning and execution with our key<br />

Retailer partners, as well as customer and<br />

brand level Demand Planning. Stacy joined<br />

Schering-Plough (now Merck) in 1994 as<br />

a finance operations analyst, and held<br />

positions of increasing responsibility in the<br />

Finance organization for her first four years<br />

with the company. She has worked in the<br />

Supply Chain organization for the past<br />

fifteen years, first as a Customer Logistics<br />

Manager, and then taking on responsibility<br />

for Customer Service and the overall Order<br />

to Cash process. Stacy moved into the<br />

Customer Supply Chain group in 2005,<br />

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Page 11 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 11


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Planning in 2010. Stacy holds a B.B.A. in<br />

Accounting from the University of Wisconsin<br />

at Oshkosh, and an M.B.A. from Christian<br />

Brothers University in Memphis, TN.<br />

Kevin Hall<br />

Vice President, Supply Chain and<br />

Continuous Improvement<br />

American Italian Pasta Company<br />

Kevin Hall serves as the<br />

Vice President of Supply<br />

Chain and Continuous<br />

Improvement for American<br />

Italian Pasta Company, a<br />

CPG food company, with<br />

branded/private label products. AIPC was<br />

acquired by RalCorp in 2010 which was<br />

acquired by Conagra Foods in February<br />

2013. Hall directs the global supply<br />

chain for the three North American and<br />

three European manufacturing operations<br />

and eight global Distribution Centers. His<br />

scope of responsibilities include co-pack<br />

and contract manufacturing operations,<br />

commodities, purchasing, S&OP, logistics<br />

and customer service. He also serves as<br />

the enterprise continuous improvement<br />

leader driving business strategy, cultural<br />

transformation and organizational<br />

alignment. Hall served as an executive<br />

member of the turnaround management<br />

team guiding AIPC through a dramatic<br />

internal restructuring yielding a $1.2 Billion<br />

rise in enterprise value within 4 years.<br />

He was the architect for the company’s<br />

nationally recognized S&OP process and<br />

business operating system. Prior to AIPC<br />

Hall has served 25 years in executive and<br />

leadership roles with Arizona Chemical,<br />

International Paper, Savage Industries,<br />

Harris Chemical <strong>Group</strong>, Marsulex, CIL<br />

and ICI. Hall has extensive logistics<br />

operations experience serving as the<br />

General Manager for short line railroads,<br />

port terminals and trucking operations.<br />

Hall attended the University of Tennessee<br />

earning a BS Transportation and Logistics.<br />

Howard Hauser<br />

Vice President, Operations<br />

Hiawatha Rubber<br />

Howard Hauser is a rare<br />

entrepreneur who can roll up<br />

his sleeves and get it done<br />

as well as coach and train<br />

others how to do what he<br />

has learned over the past<br />

25+ years. Through his years of leading<br />

small companies, he has developed<br />

a unique approach to competing that<br />

produces strategic and dramatic growth<br />

of market share, revenue, profits and<br />

shareholder value. Howard has held<br />

leadership roles in over 20 companies;<br />

mostly in manufacturing and distribution<br />

with a few service companies thrown<br />

in to round things out. The depth of his<br />

experience encompasses virtually every<br />

aspect of running and growing a business<br />

– business model conceptualization and<br />

design, R&D, marketing, sales, operations<br />

and finance. His core values of helping<br />

others, solving problems and making the<br />

world a better place is at the heart of his<br />

approach to both life and business. You<br />

can’t have a conversation with Howard<br />

without these themes emerging. At the same<br />

time, he believes in competing to win.<br />

Gary Hirschel<br />

Vice President, Global Operations<br />

Life Fitness<br />

Mr. Hirschel is currently the<br />

Vice President of Global<br />

Operations for Life Fitness,<br />

a $650M division of the<br />

Brunswick Corporation with<br />

distribution in more than<br />

120 countries. His current responsibilities<br />

cover manufacturing, supply chain, delivery<br />

and installation, service and quality. Mr.<br />

Hirschel has 23 years of experience<br />

in operational roles in healthcare and<br />

durable goods for both the commercial<br />

and consumer market places. Mr. Hirschel<br />

also has a strong understanding of the<br />

various distribution models which exist<br />

in various channels and sectors. Prior to<br />

Life Fitness Mr. Hirschel was the Director<br />

of Supply Chain for Baxter Healthcare<br />

headquartered in Deerfield, IL. Mr. Hirschel<br />

graduated for Illinois State University with<br />

a BS in information systems and earned<br />

his MBA from Northwestern’s Kellogg<br />

Graduate School of Management. Mr.<br />

Hirschel has hands-on responsibility for<br />

multi-plant and multi-country facilities<br />

and focuses on continuous improvement<br />

utilizing lean practices and aligning the<br />

needs of the customer with the operational<br />

capabilities. Mr. Hirschel has a passion<br />

for the “customer experience” and creates<br />

competitive differentiation by improving the<br />

customer experience through operational<br />

capabilities.<br />

Gregory Knott<br />

Vice President and Division Chief<br />

Information Officer, Global Supply<br />

Chain Solutions, Ryder<br />

Greg Knott is VP &<br />

Division CIO of Global<br />

Supply Chain Solutions<br />

at Ryder System, Inc.<br />

He is responsible for all<br />

Information Technology<br />

solutions provided by Ryder to help<br />

companies optimize their supply chain<br />

operations. Prior to joining Ryder, Mr.<br />

Knott served as the CIO of HUMMER, the<br />

CIO of General Motors Global Service<br />

and Parts, and the CIO of John Deere’s<br />

Worldwide Parts Division. He has more<br />

than 20 years’ experience in supply chain<br />

IT. He was Chairman of the Board of<br />

OEConnection, an e-commerce company<br />

serving automotive dealers, and served on<br />

the board of GM Products and Services.<br />

Mr. Knott was a member of President<br />

Reagan’s Private Sector Survey of Cost<br />

Control in the Federal Government, also<br />

known as the Grace Commission.<br />

Mr. Knott graduated from Iowa State<br />

University with a BS in Computer<br />

Science and has a MBA in Operations<br />

Management from the University of Iowa.<br />

Jon Kuerschner<br />

Senior Director, Supply<br />

Chain Systems<br />

Ashley Furniture<br />

Industries, Inc.<br />

Jon Kuerschner’s current role<br />

involves daily interaction<br />

with the Ashley Distribution (ADS) Team<br />

to review/implement/enhance new and<br />

existing WMS/LMS/YMS/TMS/etc.<br />

solutions that provide immediate ROI on the<br />

Page 12


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

the Visibility to<br />

OUTPLAN<br />

the Collaboration to<br />

OUTPACE<br />

the Velocity to<br />

OUTPERFORM<br />

If you aim to be a top competitor, an optimized supply chain is a mandate.<br />

Logility Voyager Solutions can help you leave the competition behind.<br />

With Logility’s proven three-pronged strategy, OUTPLAN, OUTPACE,<br />

OUTPERFORM, companies can more profi tably satisfy customer<br />

demand—and stay in the winner’s circle—by getting the right products at<br />

the right cost to the right place at the right time.<br />

Leading companies around the world rely on Logility to achieve dramatic<br />

improvements in global supply chain effi ciencies, increased visibility and<br />

substantial bottom-line results in record time. Compete like never before<br />

with Logility Voyager Solutions.<br />

www.logility.com<br />

Worldwide Headquarters: 800-762-5207<br />

EMEA Headquarters: +44 (0) 121 629 7866<br />

Page 13 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 13


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

latest technologies. The goal is to create<br />

a suite of Supply Chain Execution systems<br />

that are a competitive differentiator for AFI.<br />

The vast majority of his professional career<br />

has been spent in building, marketing,<br />

selling and installing Supply Chain-related<br />

systems. Jon spent 10 years at Catalyst<br />

International (WMS), 10 years at HighJump<br />

in various Executive roles, and then moved<br />

to TMS at LeanLogistics. At LeanLogistics,<br />

he first ran the Product Consulting Team and<br />

then moved to EVP of Sales and Marketing<br />

(prior to coming to AFI).<br />

Gianluigi Mason<br />

Director, Supply Chain Planning<br />

Barilla<br />

Gigi Mason is in charge<br />

of Supply Chain Planning<br />

at Barilla America, having<br />

the responsibility of supply,<br />

production, distribution and<br />

inventory planning in the<br />

Americas continent. Barilla is the leader<br />

of pasta market in the World, leader of<br />

sauces in Europe and leader or Bakery<br />

goods in Italy and in many other European<br />

countries. Prior to this role, he was in<br />

charge of International Customer Service<br />

in Barilla Headquarters offices in Italy. His<br />

experience also includes the role of project<br />

leader of the SAP integration of Barilla<br />

subsidiaries for the logistics processes, and<br />

several other SCM roles as network design<br />

and VMI distribution. He is also among<br />

the founders of an Italian start-up company<br />

operating in the field of RFID technologies<br />

and author of several scientific papers in<br />

the field of Industrial Engineering.<br />

Marcos Meirelles<br />

Vice President, Supply Base<br />

Management<br />

Seagate<br />

Marcos Meirelles is the<br />

Vice President of Supply<br />

Base Management<br />

at Seagate. He has<br />

responsibility to deliver<br />

a strategy for managing<br />

reverse and forward logistics along with<br />

EMS,ODM, JDM, fulfillment partners<br />

as common resource aggregating<br />

and consolidating spend and creating<br />

capability for late stage postponement<br />

and regionalized manufacturing. Marcos<br />

has over 22 years of experience with<br />

high-technology Procurement and Supply<br />

Chain management with previous roles<br />

at McAfee/Intel, Moduslink and IBM. He<br />

has lived and worked in Brazil, France<br />

and Japan before settling in California. He<br />

holds a Master of Business Administration<br />

from UC Berkeley and an EE from<br />

Universidade de Campinas, Brazil.<br />

Kristi Montgomery<br />

Vice President, Information Technology<br />

Kenco Management Services, LLC<br />

Kristi Montgomery is the<br />

Vice President of Information<br />

Technology for Kenco<br />

Management Services,<br />

LLC, with 21 years of<br />

experience in the IT field<br />

specializing in logistics and supply chain<br />

management technology as well as general<br />

IT management. Since joining Kenco<br />

in 1990, Kristi has served as Network<br />

Support, IT Operations Manager, Director<br />

of Technology Services, and most recently<br />

as Vice President of Technology. As the<br />

senior technology officer, she serves on<br />

Kenco Logistic Services’ Strategic Planning<br />

Committee and develops the vision<br />

for technology for the Kenco Family of<br />

Companies. Kristi delivers business value<br />

through technical innovation for the 200+<br />

customers that Kenco serves in North<br />

America.<br />

Shawn Reckrodt<br />

Director, Supply Chain Planning<br />

Huhtamaki<br />

Shawn Reckrodt is currently<br />

the director of Supply Chain<br />

Planning at Huhtamaki<br />

Inc., makers of speciality<br />

packaging for consumer<br />

goods, food service &<br />

retail markets including most notably<br />

Chinet®. Prior to Huhtamaki, Shawn<br />

held a similar position with KGP Logistics,<br />

formally known as Embarq Logistics,<br />

a distributor of telecommunications<br />

products. Shawn’s career spans 20 years<br />

& includes experience in procurement,<br />

logistics, planning, forecasting & project<br />

management along with various system<br />

implementations across all areas. Shawn<br />

has a bachelor’s degree in Transportation<br />

& Logistics from Iowa State University &<br />

currently resides with her family in Kansas<br />

City.<br />

Ray Scher<br />

Vice President of Customer Care<br />

ReTrans<br />

Ray Scher is the Vice<br />

President of Customer Care<br />

for ReTrans headquartered<br />

in Memphis, TN. Ray<br />

received his undergraduate<br />

degree from the University<br />

of Tennessee in 1993 and completed his<br />

Executive MBA from the Owen Graduate<br />

School of Management at Vanderbilt in<br />

1999. Ray’s prior experience includes<br />

work with J.M. Huber, Ryder, Dollar<br />

General, and ArvinMeritor in various<br />

Supply Chain Management positions<br />

including logistics optimization, carrier<br />

management, and production scheduling.<br />

In addition to logistics experience, Ray<br />

also developed and operated a restaurant<br />

franchise in the Nashville market before<br />

selling his interest in 2006 and performing<br />

some independent supply chain consulting.<br />

Since joining ReTrans 7 years ago, Ray<br />

has worked in the areas of program<br />

implementation, systems planning and<br />

integration, and business development. In<br />

his current role of VP of Customer Care,<br />

Ray coordinates the implementation and<br />

continuous improvement efforts for all<br />

TLM clients in various industries including<br />

confection, retail, and commercial building.<br />

Ben Stewart<br />

Enterprise Applications Director<br />

Inteva Products, LLC<br />

Ben Stewart serves as<br />

Enterprise Applications<br />

Director at Inteva Products,<br />

LLC, a $2 billion leading<br />

global automotive<br />

interiors supplier. Stewart<br />

has combined 20 years of software<br />

development and management experience<br />

Page 14


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

MERCK<br />

now connected through<br />

NEOGRID<br />

Join the<br />

GRID<br />

NeoGrid has been at the forefront of supply chain collaboration for more<br />

than a decade, helping companies balance inventory, minimize<br />

out-of-stocks, increase sales and find the right suppliers with which to<br />

partner. Beyond just software, NeoGrid delivers secure cloud-based<br />

solutions that are faster and easier to implement than traditional models —<br />

empowering retailers, manufacturers and distributors to quickly gain<br />

visibility and take control across domestic and global supply chains.<br />

www.neogrid.com<br />

NeoGrid, trade name of Agentrics<br />

1-888-709-0018 | 200 West Monroe Street, Chicago, IL 60606<br />

Page 15 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 15


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Copyright © 2011 United Parcel Service of America, Inc.<br />

3 WAYS LOGISTICS CAN KEEP HIGH-TECH<br />

CUSTOMERS COMING BACK.<br />

When UPS surveyed leaders in high-tech companies, we learned that a key<br />

challenge is maintaining the bottom line while improving the customer<br />

experience. This balancing act is not impossible. It just takes logistics, by UPS.<br />

1) MOVE FASTER From international<br />

air freight to next-day air shipments,<br />

UPS can move critical parts or<br />

finished components quickly<br />

and reliably. And technology like<br />

UPS Paperless ® Invoice can help<br />

reduce customs delays by up to<br />

56%—enabling you to meet service<br />

agreements and satisfy customers.<br />

2) RESPOND QUICKER With UPS<br />

technology like Quantum View ® ,<br />

you can see your supply chain and<br />

adjust to changing customer demands.<br />

With status updates for both package<br />

and freight shipments—incoming<br />

and outgoing—your supply chain is<br />

more visible, and, consequently your<br />

business is more responsive.<br />

3) SIMPLIFY RETURNS When<br />

customers need to return, repair<br />

or replace a product, UPS has one<br />

of the largest portfolios of reverse<br />

logistics solutions to help streamline<br />

the process. And with millions of<br />

UPS access points worldwide, your<br />

customers can easily return their<br />

purchases to you.<br />

For more high-tech industry insights, go to thenewlogistics.com/technology or snap the QR code.<br />

thenewlogistics.com/technology<br />

Page 16


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

from benchmark companies like EDS,<br />

Delphi, and State Farm with a customerfocused<br />

approach to build straightforward<br />

solutions solving business challenges.<br />

Recently, he led Inteva’s replacement of<br />

SAP with SaaS ERP solution Plex Online<br />

in a 12-month, 14-location project<br />

spanning four countries, completing<br />

the project on time and under budget.<br />

Inteva subsequently received Managing<br />

Automation’s 2010 Progressive<br />

Manufacturing PM100 award for Data &<br />

Integration Mastery, based on the project’s<br />

success. Currently, he leads Inteva’s global<br />

team implementing an additional 20<br />

acquired locations converting them from<br />

QAD’s MFG/Pro to Plex Online SaaS ERP.<br />

Stewart’s diverse background includes<br />

time as an adjunct professor teaching<br />

Management Information Systems at<br />

Rochester College, where he is an alumni<br />

and former valedictorian, as well as<br />

insurance agency ownership, during which<br />

he earned securities and insurance licenses<br />

in the State of Michigan. He was also<br />

recognized in Supply & Demand Chain<br />

Executive magazine’s 2011 Pro’s to Know.<br />

Jon Washington<br />

Senior Director, Product Sourcing<br />

Diebold<br />

Jon has over 20 years’<br />

experience in entrepreneurial<br />

product, process, and<br />

service solution development.<br />

This includes a demonstrated<br />

record of innovations with<br />

small start ups, mid size businesses, and<br />

fortune 1K corporations. The portfolio<br />

of work focuses on creating unique and<br />

practical product and process innovations<br />

in various industries of financial,<br />

commercial, medical, automotive, and nonprofit<br />

businesses. His design and process<br />

portfolio includes design and collaboration<br />

on 38 U.S. patents that have generated<br />

over $1B in revenue and $300M in cost<br />

savings. As Senior Director at Diebold<br />

Incorporated, his focus is leadership and<br />

collaboration in the areas of supply chain,<br />

procurement category development, and<br />

innovative global strategy development<br />

and supplier partner technology matching<br />

combined with end-to-end sourcing<br />

management throughout the product<br />

lifecycle. The sourcing team he leads<br />

is responsible for approximately $600<br />

million in Diebold product spend for the 3<br />

primary business units of the corporation.<br />

His education includes a mechanical and<br />

polymer engineering degree from the<br />

University of Akron, Masters of Business<br />

Administration from Malone College,<br />

and is a certified project management<br />

professional with extensive program<br />

management experience. Outside of his<br />

current assignment, he enjoys spending<br />

time with his wife, building cool stuff with<br />

his kids, writing, and running.<br />

What makes a<br />

Global Supply Chain<br />

resilient in a dynamic world?<br />

• Having global visibility of items,<br />

orders and shipments<br />

• Re-allocating inventory<br />

in transit<br />

• Identifying & securing<br />

alternate sourcing and<br />

transportation lanes<br />

Supply Chain<br />

Visibility<br />

www.AmberRoad.com<br />

Page 17 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 17


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Diamond <strong>Summit</strong> Sponsor<br />

NeoGrid has been at the forefront of supply chain collaboration for more than a decade,<br />

helping companies balance inventory, minimize out-of-stocks, increase sales and find<br />

the right suppliers with which to partner. Beyond just software, NeoGrid delivers secure<br />

cloud-based solutions that are faster and easier to implement than traditional models —<br />

empowering retailers, manufacturers and distributors to quickly gain visibility and take<br />

control across domestic and global supply chains. With over 600 people working in<br />

nine languages across 34 countries spanning five continents, NeoGrid supports some of<br />

the largest retailers and brands worldwide.<br />

For more information about NeoGrid, please visit www.neogrid.com<br />

Marquee <strong>Summit</strong> Sponsor<br />

UPS is a global leader in logistics, offering a broad range of solutions including the<br />

transportation of packages and freight, the facilitation of international trade, and<br />

the deployment of advanced technology to more efficiently manage the world of<br />

business. Headquartered in Atlanta, UPS serves more than 220 countries and territories<br />

worldwide.<br />

Learn more about how UPS can help your business at www.thenewlogistics.com<br />

Platinum <strong>Summit</strong> Sponsors<br />

E2open is a leader in collaborative execution, delivering a strategic, cloud-based<br />

solution for brand owners managing businesses across global trading partner networks.<br />

Collaborative execution enables brand owners and manufacturers to leverage the<br />

collective brainpower of their trading partner communities to efficiently manage end-toend<br />

supply chain processes and respond intelligently to continuous change in supply,<br />

demand, products, and partners. E2open customers include Celestica, Cisco, Dell,<br />

Hitachi Global Storage Technologies, IBM, LSI Corporation, Motorola, Panasonic,<br />

Research In Motion, Seagate Technology, and Vodafone. E2open is headquartered in<br />

Foster City, California with operations worldwide.<br />

For more information, visit www.e2open.com<br />

Page 18


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Platinum <strong>Summit</strong> Sponsors<br />

JDA® Software <strong>Group</strong>, Inc., The Supply Chain Company®, is the leading provider of<br />

innovative supply chain management, merchandising and pricing excellence solutions<br />

worldwide. JDA empowers more than 6,000 companies of all sizes to make optimal<br />

decisions that improve profitability and achieve real results in the discrete and process<br />

manufacturing, wholesale distribution, transportation, retail and services industries. JDA<br />

leverages the powerful heritage and knowledge capital of acquired market leaders<br />

including i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur® to provide an<br />

integrated solutions offering and multiple service options that are delivered via the JDA®<br />

Private Cloud.<br />

To learn more, visit www.jda.com<br />

LeanLogistics is a global solutions provider of transportation management system<br />

(TMS) applications and supply chain services enabled by one of the industry’s largest<br />

transportation networks.<br />

Used by many Fortune 1000 companies and leading third-party logistics providers, the<br />

LeanLogistics network empowers shippers, carriers and other participating members to<br />

reduce costs, improve services and gain complete supply chain visibility.<br />

For more information, visit www.leanlogistics.com<br />

With more than 1,250 customers worldwide, Logility is a leading provider of<br />

collaborative, best-ofbreed supply chain solutions that help small, medium, large and<br />

Fortune 1000 companies realize substantial bottom-line results in record time. Logility<br />

Voyager Solutions is a complete supply chain management solution that features a<br />

performance monitoring architecture and provides supply chain visibility; demand,<br />

inventory and replenishment planning; Sales and Operations Planning (S&OP); supply<br />

and inventory optimization; manufacturing planning and scheduling; transportation<br />

planning and management; and warehouse management. Logility customers include<br />

Fender Musical Instruments, Microsoft, Procter & Gamble, Stanley Black & Decker,<br />

Tiffany & Co, and Verizon Wireless.<br />

For more information about Logility, visit www.logility.com<br />

Page 19 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 19


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Silver <strong>Summit</strong> Sponsors<br />

Amber Road is a leading provider of on-demand Global Trade Management (GTM)<br />

software and solutions. The company currently has over 15,000 global users in a<br />

variety of industries, including 3PLs, carriers, brokers, manufacturers, retailers, and high<br />

technology companies. By helping organizations comply with country-specific trade<br />

regulations, as well as plan, execute and track global trade, Amber Road enables goods<br />

to flow unimpeded across international borders in the most efficient, compliant and<br />

profitable way.<br />

Our GTM software solutions encompass a wide range of trade compliance and global<br />

trade management capabilities, including: import management, export management,<br />

global logistics management, and trade agreement management.<br />

For more information, please visit: www.amberroad.com<br />

Plex Systems is the provider of Plex Online Cloud ERP, the innovative solution that<br />

transforms manufacturers into industry leaders. Plex Online replaces disparate, paperbased<br />

systems with an integrated solution that enables efficiencies and improved<br />

communications across extensive supply chains. The solution includes comprehensive<br />

supplier and customer web portals that provide access to Web EDI (including product<br />

labeling and ASNs), quality scorecards, online problem reporting and resolution, quality<br />

certificate tracking, receipt and payment details, and two-way document exchange.<br />

Plex Online streamlines part and process non-conformance tracking across supply chains<br />

and provides real-time visibility to optimize quality, inventory management and customer<br />

satisfaction.<br />

For more information, visit www.plex.com<br />

Page 20


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

<strong>Summit</strong> Partners<br />

APICS The Association for Operations Management is the global leader and premier<br />

source of the body of knowledge in supply chain and operations management, including<br />

production, inventory, materials management, purchasing, and logistics. Since 1957,<br />

individuals and companies have relied on APICS for its superior training, internationally<br />

recognized certifications, comprehensive resources, and worldwide network of<br />

accomplished industry professionals.<br />

For more information or to join the APICS community, visit www.apics.org<br />

SupplyChainBrain is the world’s most comprehensive supply chain management<br />

information resource. In addition to providing complete coverage of all fundamental<br />

supply chain principles, SupplyChainBrain identifies emerging trends, strategies and best<br />

practices, forward-thinking ideas, cutting-edge solutions and the latest innovations - and<br />

continues to write and report on these as they evolve and mature. SupplyChainBrain is<br />

for the high-level executive concerned with managing risk, aligning the supply chain with<br />

corporate planning, achieving competitive advantage, balancing customer demands with<br />

the need to control cost, and improving the bottom line. The industry’s most experienced<br />

staff and many well respected content partners offer executive decision-makers a synthesis<br />

of many minds, singularly focused and delivered in the medium they choose.<br />

For more information, visit www.supplychainbrain.com<br />

Page 21 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 21


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Enhance Your Value with Supply<br />

Chain Expertise<br />

Master and implement supply chain best<br />

practices with the APICS Certified Supply<br />

Chain Professional (CSCP) program.<br />

Demonstrate your ability to add value across the supply<br />

chain to your current and prospective employers. Earn<br />

the only supply chain certification that encompasses the<br />

end-to-end supply chain.<br />

Join more than 12,000 APICS CSCP<br />

designees worldwide. Try a free demo of the<br />

APICS CSCP Learning System at<br />

Upcoming <strong>Aberdeen</strong> Events<br />

The 8th Annual Chief Service Officer <strong>Summit</strong>:<br />

Gr8 Service and the Customer Experience<br />

October 22-23, 2013<br />

Seaport Hotel, Boston, MA<br />

The 8th Annual Chief Procurement Officer <strong>Summit</strong>:<br />

Navigating Global Change<br />

October 29-30, 2013<br />

Seaport Hotel, Boston, MA<br />

Please email us at summits@aberdeen.com for additional information<br />

Page 22


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

Notes<br />

Page 23 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 23


The Supply Chain Management <strong>Summit</strong><br />

Supply Chain Innovation — Engine for Growth<br />

<strong>Aberdeen</strong> <strong>Group</strong> Executive <strong>Summit</strong>s<br />

<strong>Summit</strong>s.<strong>Aberdeen</strong>.com<br />

Gain key insight into markets,<br />

business challenges, competitive threats,<br />

opportunities, and technology trends.<br />

451 D Street, Suite 710<br />

Boston, Massachusetts 02210<br />

Telephone: 617 854 5200, Fax: 617 723 7897<br />

www.aberdeen.com<br />

Page 24 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 24<br />

© <strong>Aberdeen</strong> <strong>Group</strong> 2013

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