SCM2013-ProgramGuide - Summit - Aberdeen Group
SCM2013-ProgramGuide - Summit - Aberdeen Group
SCM2013-ProgramGuide - Summit - Aberdeen Group
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Executive<br />
The Supply<br />
Leadership<br />
Chain<br />
<strong>Summit</strong><br />
Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
April 9–10, 2013 • Swissôtel Hotel • Chicago<br />
Strategic Insights that<br />
Drive Results<br />
• Innovation: Using Internal<br />
Solutions to Enable Growth<br />
with Partners<br />
• Connecting All the Dots for<br />
Operational Excellence<br />
• Multi-Channel Logistics<br />
and e-Fulfillment<br />
• Innovation and Value<br />
Creation Through<br />
Supplier<br />
Collaboration<br />
• Customer Experience<br />
Initiative—End to End<br />
• Collaborative<br />
Execution—Supply<br />
Chain Transformation<br />
in the Wake of<br />
Unplanned Events<br />
Page 1<br />
© <strong>Aberdeen</strong> <strong>Group</strong> 2013
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Born From<br />
RETAIL...<br />
NeoGrid, formerly Agentrics, was born<br />
from the merger of World Wide Retail<br />
Exchange (WWRE) and Global Network<br />
Exchange (GNX) — solutions created by<br />
many of the world’s largest and most<br />
prominent retailers to meet their supply<br />
chain service needs.<br />
... Created for<br />
the CLOUD<br />
NeoGrid, trade name of Agentrics<br />
1-888-709-0018 | 200 West Monroe Street, Chicago, IL 60606<br />
www.neogrid.com<br />
Page 2
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Welcome to <strong>Aberdeen</strong>’s 2013 Supply Chain Management <strong>Summit</strong>. We are excited<br />
to feature a powerful lineup of supply chain executives from some of the world’s<br />
most preeminent organizations. Over the next two days, we are confident that you<br />
will gain new insights into what industry leaders are doing with process, technology, and<br />
human capital to build an interconnected, resilient and intelligent supply chain; one<br />
that embraces growth opportunities, manages risk and leverages innovation to create<br />
competitive advantage.<br />
<strong>Aberdeen</strong>’s goal is to ensure that you leave the <strong>Summit</strong> empowered around the role of<br />
the Chief Supply Chain Officer. Addressing global growth and complexity will require<br />
“collaborative optimization” of both cost and service. We hope that you will enjoy networking<br />
with your peers and other recognized supply chain leaders as we share new innovations and<br />
key transformational initiatives being adopted to fuel growth.<br />
We would like to thank our valued sponsors and partners for their involvement with the <strong>Summit</strong><br />
and for continuing to enhance visibility and insight into the supply chain transformation arena.<br />
We trust that the <strong>Summit</strong> will serve you well and that you will receive the actionable<br />
recommendations you need to take back to your organization. Thank you for being an<br />
integral part of this event. We look forward to speaking with you over the next two days.<br />
Best Regards,<br />
Bryan Ball<br />
Vice President and<br />
Principal Analyst,<br />
Supply Chain Management<br />
Bob Heaney<br />
Senior Research Analyst,<br />
Supply Chain Management<br />
Kevin Permenter<br />
Senior Research Associate,<br />
Supply Chain Management<br />
Page 3 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 3
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Copyright © 2011 United Parcel Service of America, Inc.<br />
3 WAYS LOGISTICS CAN<br />
SHRINK THE WORLD.<br />
UPS can help you benefit from the fact that 95% of today’s consumers live<br />
outside the U.S. Access to them, as well as suppliers, depends on logistics. UPS<br />
is your best choice for taking advantage of new opportunities around the globe.<br />
1) REACH GLOBAL MARKETS<br />
With one of the world’s largest air<br />
fleets, UPS delivers to more than<br />
220 countries and territories. So your<br />
suppliers can reach you and you can<br />
reach your customers.<br />
2) MAKE YOUR SUPPLY CHAIN<br />
VISIBLE UPS technology lets you see<br />
what’s coming and going—package<br />
as well as freight—so your company<br />
can quickly adjust to changing<br />
customer demands. You can even<br />
have status updates sent to your<br />
mobile devices.<br />
3) REDUCE YOUR CUSTOMS DELAYS<br />
UPS is one of the largest customs<br />
brokers in the world. We have the<br />
experience, and just as important,<br />
we have the technology to help you<br />
breeze through customs. With our<br />
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you ways to reduce typical customs<br />
delays by up to 56%.<br />
Logistics has opened up new<br />
opportunities internationally. UPS can<br />
help your company seize them, even<br />
if you are just getting started.<br />
See more ways logistics can work for you at thenewlogistics.com/guide or snap the QR code.<br />
thenewlogistics.com/guide<br />
Page 4
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
The Supply Chain Management <strong>Summit</strong><br />
Table of Contents<br />
Welcome from <strong>Aberdeen</strong>................................3<br />
<strong>Aberdeen</strong> Analysts.........................................6<br />
Keynote Speakers<br />
Robert Gifford — Ingram Micro........................8<br />
Kevin Wrenn — Fujitsu...................................8<br />
<strong>Summit</strong> Presenters<br />
Mark Baxa — Monsanto................................8<br />
John Evarts — Mediafly..................................8<br />
Tony Gabrielli — Bayer Healthcare, LLC ...........8<br />
Rod Gallaway — Staples..............................11<br />
Stacy Gleneck — Merck Consumer Care.........11<br />
Kevin Hall — American Italian Pasta Company.12<br />
Howard Hauser — Hiawatha Rubber..............12<br />
Gary Hirschel — Life Fitness .........................12<br />
Gregory Knott — Ryder ...............................12<br />
Jon Kuerschner — Ashley Furniture<br />
Industries, Inc.......................................12<br />
<strong>Summit</strong> Partner and Sponsors<br />
Diamond <strong>Summit</strong> Sponsor..............................18<br />
Marquee <strong>Summit</strong> Sponsor..............................18<br />
Platinum <strong>Summit</strong> Sponsors..............................19<br />
Silver <strong>Summit</strong> Sponsors.................................20<br />
<strong>Summit</strong> Partners...........................................21<br />
Lunchtime Table Top Discussions<br />
• 3PL, and Cloud Technology<br />
• Sourcing Versatility in Change Management<br />
• B2B Collaboration – Customers<br />
• S&OP<br />
• Managing 3PL Partners<br />
• Order Fulfillment to Support Omni Channel World<br />
• Supply Chain Visibility<br />
Gianluigi Mason — Barilla ...........................14<br />
Marcos Meirelles — Seagate........................14<br />
Kristi Montgomery — Kenco Management<br />
Services, LLC.......................................14<br />
Shawn Reckrodt — Huhtamaki.......................14<br />
Ray Scher — ReTrans..................................14<br />
Ben Stewart — Inteva Products, LLC ...............14<br />
Jon Washington — Diebold...........................15<br />
Continue the Conversation<br />
at the Post-Event Webinar<br />
Mark Your Calendar<br />
May 14<br />
2:00PM EST<br />
Check your email or the event website<br />
for more information.<br />
www.Tinyurl.com/scm2013<br />
Page 5 © © <strong>Aberdeen</strong> <strong>Group</strong> <strong>Group</strong> 2013 2013 Page 5
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
<strong>Aberdeen</strong> Analysts<br />
Bryan Ball<br />
Vice President, Principal Analyst<br />
Supply Chain<br />
Bryan Ball is Vice President,<br />
Principal Analyst for<br />
<strong>Aberdeen</strong>’s Supply Chain<br />
and Supplier Management<br />
research practice,<br />
responsible for developing <strong>Aberdeen</strong>’s<br />
research coverage within the practice<br />
and delivering findings via published<br />
works, speaking engagements, on-line<br />
events and media interaction.<br />
With over 30 years of supply chain,<br />
operations and materials management<br />
experience acquired across multiple<br />
product lines and serving several<br />
markets, including retail, wholesale,<br />
commercial, OEM and private brand<br />
customers, Ball brings a high level of<br />
knowledge and insight on the challenges<br />
and opportunities facing supply chain<br />
practitioners worldwide.<br />
Prior to joining <strong>Aberdeen</strong>, Ball served<br />
as Vice President of Supply Chain for<br />
FuelCell Energy, a manufacturer of<br />
stationary fuel cells for the distributed<br />
power generation market. Before that,<br />
he served as Vice-President, Global<br />
Supply Chain for FluidMaster, Inc.,<br />
responsible for all aspects of the Supply<br />
Chain serving major customers including<br />
retailers such as The Home Depot,<br />
Lowes and OEM’s Kohler and American<br />
Standard. Previously, Ball was Director<br />
of Supply Chain for Dover Industries<br />
Unified Brands where he directed sales<br />
and operations planning, sourcing and<br />
procurement across all plants. He has<br />
also held leadership roles in Stanley<br />
Mechanics Tools and software provider<br />
i2 Technologies.<br />
Bob Heaney<br />
Senior Research Analyst,<br />
Supply Chain Management<br />
Bob Heaney is a seasoned<br />
professional with over<br />
25 years of distinguished<br />
leadership experience<br />
in research, analysis,<br />
and advisory roles in Supply Chain<br />
Engineering. Bob’s coverage area within<br />
<strong>Aberdeen</strong> includes various elements of<br />
Supply Chain Execution (Transportation<br />
Management, Warehouse Management,<br />
Distributed Order Management and<br />
Supply Chain Visibility).<br />
An industry insider and internal advisor<br />
to company executives, Bob has been<br />
active in designing, reengineering,<br />
selling, and transforming the end-to-end<br />
supply chain. With small and large<br />
business units in Fortune 500 companies,<br />
he has introduced emerging technologies<br />
in global multi-year integrations.<br />
Companies include Hallmark, Crayola,<br />
Payless Cashways, Broadway<br />
Department stores and Hughes Aircraft.<br />
An expert in logistics and analytical<br />
research, he has designed and deployed<br />
solutions within Material Handling,<br />
WMS, TMS, and Demand and Inventory<br />
Planning and has led numerous Network<br />
Reconfigurations/Optimizations with<br />
single-project budgets in excess of $30<br />
Million.<br />
Bob was awarded an executive<br />
fellowship with Hughes Aircraft Company<br />
and graduated with distinction with<br />
both a MBA and a MS in Systems<br />
Management from the University of<br />
Southern California. He holds a BS in<br />
Industrial Engineering from Cal Poly San<br />
Luis Obispo.<br />
Kevin Permenter<br />
Senior Research Associate,<br />
Supply Chain Management<br />
Kevin M. Permenter<br />
provides editorial and<br />
administrative support to the<br />
Supply Chain Management<br />
Research Practice with<br />
two broad areas of coverage, namely<br />
Supply Chain Planning and Supply<br />
Chain Execution. In particular, Permenter<br />
focuses on researching and analyzing<br />
the enterprise processes related to plan,<br />
make, source and deliver components<br />
within a company.<br />
Permenter’s research coverage has a<br />
wide breadth which includes Sales<br />
and Operations Planning; Inventory<br />
Management; Supply Chain Planning;<br />
B2B Collaboration and Integration;<br />
Warehouse Management System and<br />
Labor Management; Material Handling<br />
and Automation; Integrated Domestic<br />
and International Transportation; Third<br />
Party Logistics Providers; Supply Chain<br />
Visibility; Global Trade Management and<br />
Retail Logistics.<br />
Permenter has over eleven years of<br />
technology market research experience,<br />
on a product level, in automatic data<br />
capture (AIDC) and RFID. On a market<br />
or sector level, Permenter has experience<br />
in retail, supply chain, healthcare,<br />
biotechnology and manufacturing. Prior<br />
to joining <strong>Aberdeen</strong>, Permenter was a<br />
research analyst with primary research<br />
responsibilities in AIDC equipment<br />
including barcode scanners, bar code<br />
printers and printer consumables.<br />
Permenter has a M.S. in Technology<br />
Commercialization from Westminster<br />
College in Salt Lake City and<br />
a Bachelors degree in Business<br />
Administration from Florida A&M<br />
University in Tallahassee, FL.<br />
Page 6
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
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Page 7 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 7
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Keynote Speakers<br />
Robert Gifford<br />
Executive Vice President, Global<br />
Logistics, Ingram Micro<br />
Robert Gifford serves as<br />
Executive Vice President,<br />
Global Logistics of Ingram<br />
Micro Inc. Based at the<br />
company’s headquarters in<br />
Santa Ana, Calif., Gifford<br />
has comprehensive responsibility and<br />
oversight for all elements of the company’s<br />
distribution centers and supply-chain<br />
operations throughout the world, including<br />
the Ingram Micro Logistics fee-for-service<br />
business unit. He joined the company in<br />
June 2010. Gifford has more than 30<br />
years of experience in operations and<br />
supply-chain leadership. Most recently,<br />
he served as senior vice president,<br />
global supply chain for Ecolab Inc., a<br />
Fortune 500 manufacturer and distributor<br />
serving the hospitality, institutional and<br />
industrial markets. He led all aspects of<br />
the company’s supply chain globally,<br />
optimizing 37 manufacturing plants and<br />
84 distribution sites, while integrating<br />
dozens of acquisitions during his six-year<br />
tenure. Prior to Ecolab, Gifford was the<br />
vice president of worldwide logistics for<br />
the Hewlett-Packard Company, where he<br />
was responsible for more than $2 billion<br />
in logistics operations encompassing<br />
everything from contracts to compliance<br />
to vendor selection and transportation. He<br />
joined HP following the 2002 acquisition<br />
of Compaq, where he spent seven<br />
years in manufacturing and supply-chain<br />
management.<br />
Kevin Wrenn<br />
Senior Vice President, Platform<br />
Production, Futjitsu<br />
As senior vice president<br />
of the Platform Product<br />
<strong>Group</strong>, Kevin Wrenn leads<br />
Fujitsu America’s mobile<br />
PC business unit with<br />
responsibility for overseeing<br />
the industry’s largest selection of tablet PCs.<br />
Wrenn drives the company’s mobile retail<br />
and e-commerce sales, product marketing,<br />
product and business planning, engineering<br />
support, operations and customer service<br />
for Fujitsu flagship LIFEBOOK and<br />
STYLISTIC brands. With Fujitsu since 1998,<br />
he has held several executive positions<br />
at the company including Senior Vice<br />
President, PC Business, Operations &<br />
Quality and Vice President of Operations.<br />
During his 25 years in the technology<br />
industry, Wrenn has received numerous<br />
awards including Top 25 Supply Chain<br />
Executive and Supply Chain Management<br />
Executive of the Year by the Council of<br />
Supply Chain Management.<br />
Mark Baxa<br />
<strong>Summit</strong> Speakers<br />
Director of Global Trade Operations<br />
Monsanto Company<br />
Currently, Mark is serving<br />
as Director; Global<br />
Trade Operations for the<br />
Monsanto Company and<br />
is based at the world<br />
headquarters located in<br />
St. Louis, Missouri. In his present capacity<br />
Mark leads Global Trade standardization<br />
& optimization efforts and oversees the<br />
inclusion of Trade Compliance into the<br />
Trade processes. Monsanto’s diverse and<br />
technical product portfolio coupled with<br />
a broad reaching global supply chain<br />
model requires an agile, well prepared<br />
and responsive supply chain that conducts<br />
its business in compliance with trade laws<br />
to meet the world’s demand for high quality<br />
food. Mark manages his responsibilities<br />
through direct staff and across global<br />
interdependent and cross-functional global<br />
teams to achieve success for both internal<br />
and external customers.<br />
John Evarts<br />
Chief Financial Officer and Chief<br />
Operating Officer, Mediafly<br />
As Chief Financial Officer<br />
and Chief Operating<br />
Officer, John provides<br />
strategic, financial and<br />
operational leadership<br />
for Mediafly. Joining the<br />
enterprise mobility solutions company in<br />
March 2010, John has served in the SMB<br />
C-Suite for 10 years and speaks regularly<br />
on dynamic discount management and<br />
cash management strategies. John holds<br />
an MBA from the University of Chicago<br />
and serves Chicago Booth as Executive-in-<br />
Residence.<br />
Tony Gabrielli<br />
Director, Logistics Supply Chain<br />
Systems and Services,<br />
Bayer HealthCare, LLC<br />
Tony Gabrielli is Director,<br />
Logistics Supply Chain<br />
Systems & Services for<br />
Bayer HealthCare LLC.<br />
He is responsible for the<br />
strategic planning and<br />
execution of logistics technology solutions<br />
and change management for the U.S.<br />
Customer Logistics Service Center. Mr.<br />
Page 8
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
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Page 9 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 9
Page 10<br />
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Gabrielli joined Bayer HealthCare LLC<br />
in 1998 as Customer Service Team<br />
Leader for National Accounts, and has<br />
held positions of increasing responsibility<br />
within Customer Logistics. He has over 25<br />
years of experience in customer service,<br />
forecasting and demand planning,<br />
electronic commerce, marketing, and<br />
finance, acquired in various industry<br />
verticals including consumer products,<br />
manufacturing, and healthcare. Mr.<br />
Gabrielli holds a BSBA from Kutztown State<br />
University in Kutztown Pennsylvania.<br />
Rod Gallaway<br />
Vice President, Logistics Strategy,<br />
Global Design, Engineering & Projects<br />
Staples<br />
Rod is the Vice President of<br />
Logistics Strategy, Global<br />
Design, Engineering &<br />
Projects for Staples, a<br />
leading supplier of office<br />
and business products<br />
with over $25 billion in annual revenue<br />
operating over 200 fulfillment and delivery<br />
locations totaling more than 24,000,000<br />
square feet. In his current role Rod is<br />
responsible for the location selection &<br />
design of existing and future locations for<br />
the delivery network, the facility design,<br />
material handling technology, field<br />
engineering, process improvement and the<br />
execution of projects. Before coming to<br />
Staples in 1994 he was the Vice President<br />
of Distribution Operations at FoxMeyer<br />
Drug, a 6.5 billion pharmaceutical<br />
wholesaler and was responsible for<br />
national operations and delivery. He also<br />
held the position of Vice President and<br />
General Manager at HUMCO Labs with<br />
total P&L responsibility for manufacturing<br />
in the liquid and tablet business. Rod has<br />
been married for nearly 30 years to his<br />
wife Mary and they have two wonderful<br />
children.<br />
Stacy Gleneck<br />
Director, Customer Supply Chain and<br />
Demand Planning<br />
Merck Consumer Care<br />
Stacy is Director, Customer<br />
Supply Chain & Demand<br />
Planning for the Consumer<br />
Care division of Merck. In<br />
this role, she is responsible<br />
for Supply Chain strategic<br />
planning and execution with our key<br />
Retailer partners, as well as customer and<br />
brand level Demand Planning. Stacy joined<br />
Schering-Plough (now Merck) in 1994 as<br />
a finance operations analyst, and held<br />
positions of increasing responsibility in the<br />
Finance organization for her first four years<br />
with the company. She has worked in the<br />
Supply Chain organization for the past<br />
fifteen years, first as a Customer Logistics<br />
Manager, and then taking on responsibility<br />
for Customer Service and the overall Order<br />
to Cash process. Stacy moved into the<br />
Customer Supply Chain group in 2005,<br />
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The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Planning in 2010. Stacy holds a B.B.A. in<br />
Accounting from the University of Wisconsin<br />
at Oshkosh, and an M.B.A. from Christian<br />
Brothers University in Memphis, TN.<br />
Kevin Hall<br />
Vice President, Supply Chain and<br />
Continuous Improvement<br />
American Italian Pasta Company<br />
Kevin Hall serves as the<br />
Vice President of Supply<br />
Chain and Continuous<br />
Improvement for American<br />
Italian Pasta Company, a<br />
CPG food company, with<br />
branded/private label products. AIPC was<br />
acquired by RalCorp in 2010 which was<br />
acquired by Conagra Foods in February<br />
2013. Hall directs the global supply<br />
chain for the three North American and<br />
three European manufacturing operations<br />
and eight global Distribution Centers. His<br />
scope of responsibilities include co-pack<br />
and contract manufacturing operations,<br />
commodities, purchasing, S&OP, logistics<br />
and customer service. He also serves as<br />
the enterprise continuous improvement<br />
leader driving business strategy, cultural<br />
transformation and organizational<br />
alignment. Hall served as an executive<br />
member of the turnaround management<br />
team guiding AIPC through a dramatic<br />
internal restructuring yielding a $1.2 Billion<br />
rise in enterprise value within 4 years.<br />
He was the architect for the company’s<br />
nationally recognized S&OP process and<br />
business operating system. Prior to AIPC<br />
Hall has served 25 years in executive and<br />
leadership roles with Arizona Chemical,<br />
International Paper, Savage Industries,<br />
Harris Chemical <strong>Group</strong>, Marsulex, CIL<br />
and ICI. Hall has extensive logistics<br />
operations experience serving as the<br />
General Manager for short line railroads,<br />
port terminals and trucking operations.<br />
Hall attended the University of Tennessee<br />
earning a BS Transportation and Logistics.<br />
Howard Hauser<br />
Vice President, Operations<br />
Hiawatha Rubber<br />
Howard Hauser is a rare<br />
entrepreneur who can roll up<br />
his sleeves and get it done<br />
as well as coach and train<br />
others how to do what he<br />
has learned over the past<br />
25+ years. Through his years of leading<br />
small companies, he has developed<br />
a unique approach to competing that<br />
produces strategic and dramatic growth<br />
of market share, revenue, profits and<br />
shareholder value. Howard has held<br />
leadership roles in over 20 companies;<br />
mostly in manufacturing and distribution<br />
with a few service companies thrown<br />
in to round things out. The depth of his<br />
experience encompasses virtually every<br />
aspect of running and growing a business<br />
– business model conceptualization and<br />
design, R&D, marketing, sales, operations<br />
and finance. His core values of helping<br />
others, solving problems and making the<br />
world a better place is at the heart of his<br />
approach to both life and business. You<br />
can’t have a conversation with Howard<br />
without these themes emerging. At the same<br />
time, he believes in competing to win.<br />
Gary Hirschel<br />
Vice President, Global Operations<br />
Life Fitness<br />
Mr. Hirschel is currently the<br />
Vice President of Global<br />
Operations for Life Fitness,<br />
a $650M division of the<br />
Brunswick Corporation with<br />
distribution in more than<br />
120 countries. His current responsibilities<br />
cover manufacturing, supply chain, delivery<br />
and installation, service and quality. Mr.<br />
Hirschel has 23 years of experience<br />
in operational roles in healthcare and<br />
durable goods for both the commercial<br />
and consumer market places. Mr. Hirschel<br />
also has a strong understanding of the<br />
various distribution models which exist<br />
in various channels and sectors. Prior to<br />
Life Fitness Mr. Hirschel was the Director<br />
of Supply Chain for Baxter Healthcare<br />
headquartered in Deerfield, IL. Mr. Hirschel<br />
graduated for Illinois State University with<br />
a BS in information systems and earned<br />
his MBA from Northwestern’s Kellogg<br />
Graduate School of Management. Mr.<br />
Hirschel has hands-on responsibility for<br />
multi-plant and multi-country facilities<br />
and focuses on continuous improvement<br />
utilizing lean practices and aligning the<br />
needs of the customer with the operational<br />
capabilities. Mr. Hirschel has a passion<br />
for the “customer experience” and creates<br />
competitive differentiation by improving the<br />
customer experience through operational<br />
capabilities.<br />
Gregory Knott<br />
Vice President and Division Chief<br />
Information Officer, Global Supply<br />
Chain Solutions, Ryder<br />
Greg Knott is VP &<br />
Division CIO of Global<br />
Supply Chain Solutions<br />
at Ryder System, Inc.<br />
He is responsible for all<br />
Information Technology<br />
solutions provided by Ryder to help<br />
companies optimize their supply chain<br />
operations. Prior to joining Ryder, Mr.<br />
Knott served as the CIO of HUMMER, the<br />
CIO of General Motors Global Service<br />
and Parts, and the CIO of John Deere’s<br />
Worldwide Parts Division. He has more<br />
than 20 years’ experience in supply chain<br />
IT. He was Chairman of the Board of<br />
OEConnection, an e-commerce company<br />
serving automotive dealers, and served on<br />
the board of GM Products and Services.<br />
Mr. Knott was a member of President<br />
Reagan’s Private Sector Survey of Cost<br />
Control in the Federal Government, also<br />
known as the Grace Commission.<br />
Mr. Knott graduated from Iowa State<br />
University with a BS in Computer<br />
Science and has a MBA in Operations<br />
Management from the University of Iowa.<br />
Jon Kuerschner<br />
Senior Director, Supply<br />
Chain Systems<br />
Ashley Furniture<br />
Industries, Inc.<br />
Jon Kuerschner’s current role<br />
involves daily interaction<br />
with the Ashley Distribution (ADS) Team<br />
to review/implement/enhance new and<br />
existing WMS/LMS/YMS/TMS/etc.<br />
solutions that provide immediate ROI on the<br />
Page 12
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
the Visibility to<br />
OUTPLAN<br />
the Collaboration to<br />
OUTPACE<br />
the Velocity to<br />
OUTPERFORM<br />
If you aim to be a top competitor, an optimized supply chain is a mandate.<br />
Logility Voyager Solutions can help you leave the competition behind.<br />
With Logility’s proven three-pronged strategy, OUTPLAN, OUTPACE,<br />
OUTPERFORM, companies can more profi tably satisfy customer<br />
demand—and stay in the winner’s circle—by getting the right products at<br />
the right cost to the right place at the right time.<br />
Leading companies around the world rely on Logility to achieve dramatic<br />
improvements in global supply chain effi ciencies, increased visibility and<br />
substantial bottom-line results in record time. Compete like never before<br />
with Logility Voyager Solutions.<br />
www.logility.com<br />
Worldwide Headquarters: 800-762-5207<br />
EMEA Headquarters: +44 (0) 121 629 7866<br />
Page 13 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 13
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
latest technologies. The goal is to create<br />
a suite of Supply Chain Execution systems<br />
that are a competitive differentiator for AFI.<br />
The vast majority of his professional career<br />
has been spent in building, marketing,<br />
selling and installing Supply Chain-related<br />
systems. Jon spent 10 years at Catalyst<br />
International (WMS), 10 years at HighJump<br />
in various Executive roles, and then moved<br />
to TMS at LeanLogistics. At LeanLogistics,<br />
he first ran the Product Consulting Team and<br />
then moved to EVP of Sales and Marketing<br />
(prior to coming to AFI).<br />
Gianluigi Mason<br />
Director, Supply Chain Planning<br />
Barilla<br />
Gigi Mason is in charge<br />
of Supply Chain Planning<br />
at Barilla America, having<br />
the responsibility of supply,<br />
production, distribution and<br />
inventory planning in the<br />
Americas continent. Barilla is the leader<br />
of pasta market in the World, leader of<br />
sauces in Europe and leader or Bakery<br />
goods in Italy and in many other European<br />
countries. Prior to this role, he was in<br />
charge of International Customer Service<br />
in Barilla Headquarters offices in Italy. His<br />
experience also includes the role of project<br />
leader of the SAP integration of Barilla<br />
subsidiaries for the logistics processes, and<br />
several other SCM roles as network design<br />
and VMI distribution. He is also among<br />
the founders of an Italian start-up company<br />
operating in the field of RFID technologies<br />
and author of several scientific papers in<br />
the field of Industrial Engineering.<br />
Marcos Meirelles<br />
Vice President, Supply Base<br />
Management<br />
Seagate<br />
Marcos Meirelles is the<br />
Vice President of Supply<br />
Base Management<br />
at Seagate. He has<br />
responsibility to deliver<br />
a strategy for managing<br />
reverse and forward logistics along with<br />
EMS,ODM, JDM, fulfillment partners<br />
as common resource aggregating<br />
and consolidating spend and creating<br />
capability for late stage postponement<br />
and regionalized manufacturing. Marcos<br />
has over 22 years of experience with<br />
high-technology Procurement and Supply<br />
Chain management with previous roles<br />
at McAfee/Intel, Moduslink and IBM. He<br />
has lived and worked in Brazil, France<br />
and Japan before settling in California. He<br />
holds a Master of Business Administration<br />
from UC Berkeley and an EE from<br />
Universidade de Campinas, Brazil.<br />
Kristi Montgomery<br />
Vice President, Information Technology<br />
Kenco Management Services, LLC<br />
Kristi Montgomery is the<br />
Vice President of Information<br />
Technology for Kenco<br />
Management Services,<br />
LLC, with 21 years of<br />
experience in the IT field<br />
specializing in logistics and supply chain<br />
management technology as well as general<br />
IT management. Since joining Kenco<br />
in 1990, Kristi has served as Network<br />
Support, IT Operations Manager, Director<br />
of Technology Services, and most recently<br />
as Vice President of Technology. As the<br />
senior technology officer, she serves on<br />
Kenco Logistic Services’ Strategic Planning<br />
Committee and develops the vision<br />
for technology for the Kenco Family of<br />
Companies. Kristi delivers business value<br />
through technical innovation for the 200+<br />
customers that Kenco serves in North<br />
America.<br />
Shawn Reckrodt<br />
Director, Supply Chain Planning<br />
Huhtamaki<br />
Shawn Reckrodt is currently<br />
the director of Supply Chain<br />
Planning at Huhtamaki<br />
Inc., makers of speciality<br />
packaging for consumer<br />
goods, food service &<br />
retail markets including most notably<br />
Chinet®. Prior to Huhtamaki, Shawn<br />
held a similar position with KGP Logistics,<br />
formally known as Embarq Logistics,<br />
a distributor of telecommunications<br />
products. Shawn’s career spans 20 years<br />
& includes experience in procurement,<br />
logistics, planning, forecasting & project<br />
management along with various system<br />
implementations across all areas. Shawn<br />
has a bachelor’s degree in Transportation<br />
& Logistics from Iowa State University &<br />
currently resides with her family in Kansas<br />
City.<br />
Ray Scher<br />
Vice President of Customer Care<br />
ReTrans<br />
Ray Scher is the Vice<br />
President of Customer Care<br />
for ReTrans headquartered<br />
in Memphis, TN. Ray<br />
received his undergraduate<br />
degree from the University<br />
of Tennessee in 1993 and completed his<br />
Executive MBA from the Owen Graduate<br />
School of Management at Vanderbilt in<br />
1999. Ray’s prior experience includes<br />
work with J.M. Huber, Ryder, Dollar<br />
General, and ArvinMeritor in various<br />
Supply Chain Management positions<br />
including logistics optimization, carrier<br />
management, and production scheduling.<br />
In addition to logistics experience, Ray<br />
also developed and operated a restaurant<br />
franchise in the Nashville market before<br />
selling his interest in 2006 and performing<br />
some independent supply chain consulting.<br />
Since joining ReTrans 7 years ago, Ray<br />
has worked in the areas of program<br />
implementation, systems planning and<br />
integration, and business development. In<br />
his current role of VP of Customer Care,<br />
Ray coordinates the implementation and<br />
continuous improvement efforts for all<br />
TLM clients in various industries including<br />
confection, retail, and commercial building.<br />
Ben Stewart<br />
Enterprise Applications Director<br />
Inteva Products, LLC<br />
Ben Stewart serves as<br />
Enterprise Applications<br />
Director at Inteva Products,<br />
LLC, a $2 billion leading<br />
global automotive<br />
interiors supplier. Stewart<br />
has combined 20 years of software<br />
development and management experience<br />
Page 14
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
MERCK<br />
now connected through<br />
NEOGRID<br />
Join the<br />
GRID<br />
NeoGrid has been at the forefront of supply chain collaboration for more<br />
than a decade, helping companies balance inventory, minimize<br />
out-of-stocks, increase sales and find the right suppliers with which to<br />
partner. Beyond just software, NeoGrid delivers secure cloud-based<br />
solutions that are faster and easier to implement than traditional models —<br />
empowering retailers, manufacturers and distributors to quickly gain<br />
visibility and take control across domestic and global supply chains.<br />
www.neogrid.com<br />
NeoGrid, trade name of Agentrics<br />
1-888-709-0018 | 200 West Monroe Street, Chicago, IL 60606<br />
Page 15 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 15
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Copyright © 2011 United Parcel Service of America, Inc.<br />
3 WAYS LOGISTICS CAN KEEP HIGH-TECH<br />
CUSTOMERS COMING BACK.<br />
When UPS surveyed leaders in high-tech companies, we learned that a key<br />
challenge is maintaining the bottom line while improving the customer<br />
experience. This balancing act is not impossible. It just takes logistics, by UPS.<br />
1) MOVE FASTER From international<br />
air freight to next-day air shipments,<br />
UPS can move critical parts or<br />
finished components quickly<br />
and reliably. And technology like<br />
UPS Paperless ® Invoice can help<br />
reduce customs delays by up to<br />
56%—enabling you to meet service<br />
agreements and satisfy customers.<br />
2) RESPOND QUICKER With UPS<br />
technology like Quantum View ® ,<br />
you can see your supply chain and<br />
adjust to changing customer demands.<br />
With status updates for both package<br />
and freight shipments—incoming<br />
and outgoing—your supply chain is<br />
more visible, and, consequently your<br />
business is more responsive.<br />
3) SIMPLIFY RETURNS When<br />
customers need to return, repair<br />
or replace a product, UPS has one<br />
of the largest portfolios of reverse<br />
logistics solutions to help streamline<br />
the process. And with millions of<br />
UPS access points worldwide, your<br />
customers can easily return their<br />
purchases to you.<br />
For more high-tech industry insights, go to thenewlogistics.com/technology or snap the QR code.<br />
thenewlogistics.com/technology<br />
Page 16
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
from benchmark companies like EDS,<br />
Delphi, and State Farm with a customerfocused<br />
approach to build straightforward<br />
solutions solving business challenges.<br />
Recently, he led Inteva’s replacement of<br />
SAP with SaaS ERP solution Plex Online<br />
in a 12-month, 14-location project<br />
spanning four countries, completing<br />
the project on time and under budget.<br />
Inteva subsequently received Managing<br />
Automation’s 2010 Progressive<br />
Manufacturing PM100 award for Data &<br />
Integration Mastery, based on the project’s<br />
success. Currently, he leads Inteva’s global<br />
team implementing an additional 20<br />
acquired locations converting them from<br />
QAD’s MFG/Pro to Plex Online SaaS ERP.<br />
Stewart’s diverse background includes<br />
time as an adjunct professor teaching<br />
Management Information Systems at<br />
Rochester College, where he is an alumni<br />
and former valedictorian, as well as<br />
insurance agency ownership, during which<br />
he earned securities and insurance licenses<br />
in the State of Michigan. He was also<br />
recognized in Supply & Demand Chain<br />
Executive magazine’s 2011 Pro’s to Know.<br />
Jon Washington<br />
Senior Director, Product Sourcing<br />
Diebold<br />
Jon has over 20 years’<br />
experience in entrepreneurial<br />
product, process, and<br />
service solution development.<br />
This includes a demonstrated<br />
record of innovations with<br />
small start ups, mid size businesses, and<br />
fortune 1K corporations. The portfolio<br />
of work focuses on creating unique and<br />
practical product and process innovations<br />
in various industries of financial,<br />
commercial, medical, automotive, and nonprofit<br />
businesses. His design and process<br />
portfolio includes design and collaboration<br />
on 38 U.S. patents that have generated<br />
over $1B in revenue and $300M in cost<br />
savings. As Senior Director at Diebold<br />
Incorporated, his focus is leadership and<br />
collaboration in the areas of supply chain,<br />
procurement category development, and<br />
innovative global strategy development<br />
and supplier partner technology matching<br />
combined with end-to-end sourcing<br />
management throughout the product<br />
lifecycle. The sourcing team he leads<br />
is responsible for approximately $600<br />
million in Diebold product spend for the 3<br />
primary business units of the corporation.<br />
His education includes a mechanical and<br />
polymer engineering degree from the<br />
University of Akron, Masters of Business<br />
Administration from Malone College,<br />
and is a certified project management<br />
professional with extensive program<br />
management experience. Outside of his<br />
current assignment, he enjoys spending<br />
time with his wife, building cool stuff with<br />
his kids, writing, and running.<br />
What makes a<br />
Global Supply Chain<br />
resilient in a dynamic world?<br />
• Having global visibility of items,<br />
orders and shipments<br />
• Re-allocating inventory<br />
in transit<br />
• Identifying & securing<br />
alternate sourcing and<br />
transportation lanes<br />
Supply Chain<br />
Visibility<br />
www.AmberRoad.com<br />
Page 17 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 17
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Diamond <strong>Summit</strong> Sponsor<br />
NeoGrid has been at the forefront of supply chain collaboration for more than a decade,<br />
helping companies balance inventory, minimize out-of-stocks, increase sales and find<br />
the right suppliers with which to partner. Beyond just software, NeoGrid delivers secure<br />
cloud-based solutions that are faster and easier to implement than traditional models —<br />
empowering retailers, manufacturers and distributors to quickly gain visibility and take<br />
control across domestic and global supply chains. With over 600 people working in<br />
nine languages across 34 countries spanning five continents, NeoGrid supports some of<br />
the largest retailers and brands worldwide.<br />
For more information about NeoGrid, please visit www.neogrid.com<br />
Marquee <strong>Summit</strong> Sponsor<br />
UPS is a global leader in logistics, offering a broad range of solutions including the<br />
transportation of packages and freight, the facilitation of international trade, and<br />
the deployment of advanced technology to more efficiently manage the world of<br />
business. Headquartered in Atlanta, UPS serves more than 220 countries and territories<br />
worldwide.<br />
Learn more about how UPS can help your business at www.thenewlogistics.com<br />
Platinum <strong>Summit</strong> Sponsors<br />
E2open is a leader in collaborative execution, delivering a strategic, cloud-based<br />
solution for brand owners managing businesses across global trading partner networks.<br />
Collaborative execution enables brand owners and manufacturers to leverage the<br />
collective brainpower of their trading partner communities to efficiently manage end-toend<br />
supply chain processes and respond intelligently to continuous change in supply,<br />
demand, products, and partners. E2open customers include Celestica, Cisco, Dell,<br />
Hitachi Global Storage Technologies, IBM, LSI Corporation, Motorola, Panasonic,<br />
Research In Motion, Seagate Technology, and Vodafone. E2open is headquartered in<br />
Foster City, California with operations worldwide.<br />
For more information, visit www.e2open.com<br />
Page 18
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Platinum <strong>Summit</strong> Sponsors<br />
JDA® Software <strong>Group</strong>, Inc., The Supply Chain Company®, is the leading provider of<br />
innovative supply chain management, merchandising and pricing excellence solutions<br />
worldwide. JDA empowers more than 6,000 companies of all sizes to make optimal<br />
decisions that improve profitability and achieve real results in the discrete and process<br />
manufacturing, wholesale distribution, transportation, retail and services industries. JDA<br />
leverages the powerful heritage and knowledge capital of acquired market leaders<br />
including i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur® to provide an<br />
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Private Cloud.<br />
To learn more, visit www.jda.com<br />
LeanLogistics is a global solutions provider of transportation management system<br />
(TMS) applications and supply chain services enabled by one of the industry’s largest<br />
transportation networks.<br />
Used by many Fortune 1000 companies and leading third-party logistics providers, the<br />
LeanLogistics network empowers shippers, carriers and other participating members to<br />
reduce costs, improve services and gain complete supply chain visibility.<br />
For more information, visit www.leanlogistics.com<br />
With more than 1,250 customers worldwide, Logility is a leading provider of<br />
collaborative, best-ofbreed supply chain solutions that help small, medium, large and<br />
Fortune 1000 companies realize substantial bottom-line results in record time. Logility<br />
Voyager Solutions is a complete supply chain management solution that features a<br />
performance monitoring architecture and provides supply chain visibility; demand,<br />
inventory and replenishment planning; Sales and Operations Planning (S&OP); supply<br />
and inventory optimization; manufacturing planning and scheduling; transportation<br />
planning and management; and warehouse management. Logility customers include<br />
Fender Musical Instruments, Microsoft, Procter & Gamble, Stanley Black & Decker,<br />
Tiffany & Co, and Verizon Wireless.<br />
For more information about Logility, visit www.logility.com<br />
Page 19 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 19
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Silver <strong>Summit</strong> Sponsors<br />
Amber Road is a leading provider of on-demand Global Trade Management (GTM)<br />
software and solutions. The company currently has over 15,000 global users in a<br />
variety of industries, including 3PLs, carriers, brokers, manufacturers, retailers, and high<br />
technology companies. By helping organizations comply with country-specific trade<br />
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to flow unimpeded across international borders in the most efficient, compliant and<br />
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Our GTM software solutions encompass a wide range of trade compliance and global<br />
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For more information, please visit: www.amberroad.com<br />
Plex Systems is the provider of Plex Online Cloud ERP, the innovative solution that<br />
transforms manufacturers into industry leaders. Plex Online replaces disparate, paperbased<br />
systems with an integrated solution that enables efficiencies and improved<br />
communications across extensive supply chains. The solution includes comprehensive<br />
supplier and customer web portals that provide access to Web EDI (including product<br />
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certificate tracking, receipt and payment details, and two-way document exchange.<br />
Plex Online streamlines part and process non-conformance tracking across supply chains<br />
and provides real-time visibility to optimize quality, inventory management and customer<br />
satisfaction.<br />
For more information, visit www.plex.com<br />
Page 20
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
<strong>Summit</strong> Partners<br />
APICS The Association for Operations Management is the global leader and premier<br />
source of the body of knowledge in supply chain and operations management, including<br />
production, inventory, materials management, purchasing, and logistics. Since 1957,<br />
individuals and companies have relied on APICS for its superior training, internationally<br />
recognized certifications, comprehensive resources, and worldwide network of<br />
accomplished industry professionals.<br />
For more information or to join the APICS community, visit www.apics.org<br />
SupplyChainBrain is the world’s most comprehensive supply chain management<br />
information resource. In addition to providing complete coverage of all fundamental<br />
supply chain principles, SupplyChainBrain identifies emerging trends, strategies and best<br />
practices, forward-thinking ideas, cutting-edge solutions and the latest innovations - and<br />
continues to write and report on these as they evolve and mature. SupplyChainBrain is<br />
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the need to control cost, and improving the bottom line. The industry’s most experienced<br />
staff and many well respected content partners offer executive decision-makers a synthesis<br />
of many minds, singularly focused and delivered in the medium they choose.<br />
For more information, visit www.supplychainbrain.com<br />
Page 21 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 21
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Enhance Your Value with Supply<br />
Chain Expertise<br />
Master and implement supply chain best<br />
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Upcoming <strong>Aberdeen</strong> Events<br />
The 8th Annual Chief Service Officer <strong>Summit</strong>:<br />
Gr8 Service and the Customer Experience<br />
October 22-23, 2013<br />
Seaport Hotel, Boston, MA<br />
The 8th Annual Chief Procurement Officer <strong>Summit</strong>:<br />
Navigating Global Change<br />
October 29-30, 2013<br />
Seaport Hotel, Boston, MA<br />
Please email us at summits@aberdeen.com for additional information<br />
Page 22
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
Notes<br />
Page 23 © <strong>Aberdeen</strong> <strong>Group</strong> 2013 Page 23
The Supply Chain Management <strong>Summit</strong><br />
Supply Chain Innovation — Engine for Growth<br />
<strong>Aberdeen</strong> <strong>Group</strong> Executive <strong>Summit</strong>s<br />
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Gain key insight into markets,<br />
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© <strong>Aberdeen</strong> <strong>Group</strong> 2013