Category Strategy Deployment - Summit
Category Strategy Deployment - Summit
Category Strategy Deployment - Summit
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© AberdeenGroup 2012<br />
<strong>Strategy</strong> <strong>Deployment</strong> -<br />
Getting the Most Execution<br />
from A3 <strong>Category</strong><br />
Management Techniques<br />
John M. Klein<br />
Global Vice-President, Procurement<br />
Avery Dennison<br />
November 14, 2012
Avery Dennison Overview<br />
> World’s Largest Producer of Pressure Sensitive Labels and Retail Tags<br />
> Founded in 1935<br />
> $6.8 billion sales in 2011<br />
> 2011 Fortune 500 ® ranking: 346 (NYSE: “AVY”)<br />
> Global operations in 60 countries with industry leading businesses<br />
> Based in Pasadena, California,<br />
with more than 30,000 employees worldwide<br />
> Our labels are all over your home. You touch Avery Dennison every day.<br />
2006<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 2 -
Avery Dennison Materials Procurement<br />
> Centralized Global Organization run from Cleveland, OH<br />
> 100 Sourcing Professionals located around world; Buyers part of Ops/Supply Chain<br />
> 3 primary organizations: Global Commodities; Regional Procurement; Sourcing Ops.<br />
> $4B of spend: $3B of Direct Materials and $1B of Indirect Materials<br />
> Direct Materials are primarily specialty materials: papers, films, resins and chemicals<br />
> Indirect Materials include logistics, MRO, utilities, HR, travel, professional services<br />
> Lots of VERY interested stakeholders, with infinite wisdom and advise<br />
2006<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 3 -
The Challenge: Effective Global <strong>Strategy</strong> <strong>Deployment</strong><br />
Complicated, global business with conflicting regional opportunities<br />
and approaches to deliver results; myriad of views of procurement<br />
Mix of “global” vendors with strong regional players and relations<br />
Continual need to find lower cost materials that are the best quality<br />
OK… so we all have this problem… But what can one team do<br />
<br />
<br />
<br />
<br />
Customize company’s OGSM methodology and A3 strategy deployment to<br />
ensure execution, alignment and transparency in major spend categories<br />
Have monthly strategy A3 reviews to track progress for stakeholders<br />
Utilize Managing for Weekly Improvement (MWI) to accelerate goals<br />
Ensure strategy A3s tie into supplier roadmaps linked to the annual<br />
strategic and operating plans for the company<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 4 -
Before we get started….. some definitions<br />
OGSM<br />
<br />
<br />
<br />
<br />
Objectives<br />
Goals<br />
Strategies<br />
Measures<br />
Basically the “True<br />
North” of the function<br />
Gives organization a<br />
macro view of function<br />
A3<br />
Refers to the Size of<br />
the Paper (11” x 17”)<br />
“Tells a Story” gives<br />
the reviewer a quick<br />
understanding of your<br />
category strategy<br />
Designed for clarity,<br />
transparency and<br />
alignment with all<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 5 -
Global Procurement OGSM Summary<br />
GOAL: Develop robust supplier relationships to improve supplier performance, create innovation<br />
and growth opportunities and provide a material cost advantage<br />
KEY MEASURES STRATEGIES (Pillars on All A3s) KEY OBJECTIVES<br />
Inflation<br />
Management<br />
Metrics<br />
Cost Out Metrics<br />
Indirect Spend as<br />
% of Sales<br />
Average Days to<br />
Pay<br />
Spend Under<br />
Management<br />
Supplier Led<br />
Innovations<br />
PEOPLE<br />
– Develop high performing, cross functional and divisional teams that<br />
foster respect by attracting talent, developing capabilities and<br />
delivering results<br />
MATERIALS COMPETITIVENESS<br />
– Drive value beyond market conditions while mitigating business<br />
risk by leveraging our external spend and optimizing our supply<br />
options<br />
BUSINESS DECISION SUPPORT<br />
– Provide timely and relevant procurement information by improving<br />
spend visibility, forecast accuracy, and analytics across divisions<br />
and regions<br />
SUPPLIER COLLABORATION<br />
– Develop supplier partners that lead cost out and offer novel<br />
solutions by ensuring we are the preferred customer of choice<br />
SOURCING FOR GROWTH and INNOVATION<br />
– Effectively and efficiently identify new suppliers and acquire new<br />
materials or solutions by improving our strategic sourcing<br />
capabilities<br />
XXXXXX<br />
XXXXXX<br />
XXXXXX<br />
XXXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
XXXXX<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 6 -
The Problem: Strategic Proliferation<br />
At Avery, we became engulfed in too many strategies and<br />
objectives across various functions and divisions causing<br />
competing priorities and conflicts<br />
If you don’t have and OGSM objective, you must not be<br />
important to the company, right!<br />
<br />
<br />
AD had hired a consultancy to help cascade OGSM via A3 problem<br />
solving from the Top down to each division… down to each group… down<br />
to each function.. down to each department…. CLARITY!<br />
After 2 years of deployment, everyone felt the need to have an OGSM and<br />
A3s. They became a badge of honor, corporate vindication<br />
<br />
OGSM’s/A3 proliferated wildly and “Just Do It” projects clouded strategic fundamentals<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 7 -
© AberdeenGroup 2012<br />
- 8 -<br />
Houston… We have a problem!<br />
OBJECTIVE: Worldwide leader in Value-Added Printable Media<br />
Goals Strategies Measures 2006 Tactics and Points of Focus<br />
1. Invest and Grow Superior Branded PMG Net Sales vs. prior year* 1.1 Deliver an exceptional consumer experience every time<br />
Printable Media Solutions (a) Improve product quality via QFD/CTQs and updated testing protocols product requirements. (Patel)<br />
Net Sales Growth PMG Net Income vs. prior year* (b) Upgrade print enablement solutions and Avery.com. (Phillips)<br />
(% prior year) Sponsor - Thompson (c) Provide superior consumer service through CSC and CRM practice. (Bauman)<br />
Net Promoter Score<br />
1.2 Develop and launch key product renovations: White Mailing Easy Peel (Chapman), Next Gen. Index Maker (Raskin),<br />
Dual Sided Clean Edge (Gleiter) and Durable Fabric Transfer (Glenn)<br />
1.3 Increase investment in consumer awareness via integrated events and drive greater spending effectiveness through test and proven<br />
activities. (Isaac)<br />
Global Business Development<br />
1.4 Define and develop three global growth platforms and a minimum of six ventures/experiments utilizing global OP growth process and<br />
New PMG Sales of $7MM tools. (Carter)<br />
Net income growth 2. Manage other categories for BOPWI ROTC% (w/o GW) >=10.5% Marketing<br />
(% to prior year) sustainable returns 2.1 Launch Binder specific programs in 2007 that are cost neutral, drive trade-up and result in a year over year revenue increase of 8% in<br />
BOPWI EBIT 6.9% vs 6.1 % PY Durable/Heavy Duty and variable margin expansion of 3.5 pts. To 29.5%. (Raskin)<br />
Sponsor - Moffa<br />
2.2 Execute 2007 price increase ($6.7MM). Evaluate and decide by 6/07 on a price increase for 2008. (Ladwig)<br />
2.3 Stem the decline in Writing Instrument revenues by driving a limited number of product improvements and sales promotions during BTS in<br />
mass market and dollar store accounts. (Raskin)<br />
Supply Chain<br />
2.4 Leverage Division wide SKU management process to drive network inventory and space<br />
reductions as well as enable increased Plan Direct shipments. (Briskie)<br />
2.5 Deliver ELS projects targeted to save $9MM. (Smigelski)<br />
2.6 Transition to an outsourcing model for O&P sheet protector products by the end of 2007. (Burns)<br />
2.7 Develop internal capabilities for servicing a direct import SC model, initial test and prove project will be an economy weight sheet protector SKU at<br />
WM. (Amaya)<br />
EVA w/o GW Growth 3. Deliver exceptional value that Branded PMG POS Growth 3.1 Drive growth on branded printable media categories across top seven OPNA customers. (Ladwig)<br />
(% prior year) our customers reward<br />
Branded PMG Shipment Growth<br />
3.2 Provide great service, as measured by top seven OPNA customer's scorecards. (North)<br />
Sponsor - Ladwig<br />
Customer Scorecard results<br />
3.3 Deliver 3 major category management projects that drive profitable growth for OPNA. (Bernstein)<br />
Binder EBIT % vs PY<br />
3.4 Drive more profitable growth of binders in top seven OPNA customers. (Ladwig)<br />
4. Reduce waste relentlessly Reduce COGS as % Net Sales 4.1 Develop plant-direct shipment capability in all regions to pull out costs. (Briskie)<br />
from 62.1% to 61.1%<br />
Sponsor -Temple<br />
4.2 Operationalize a SKU segmentation strategy across all businesses. (Hansen)<br />
4.3 Implement the Glovia supply and plant planning initiative with excellence. (Kenney)<br />
Deliver One List Savings of<br />
4.4 Accelerate one-list opportunities and create a robust pipeline of future savings opportunities. (Smigelski)<br />
$20.4MM<br />
5. Build a highly skilled, motivated, % HP/SP-45% 5.1 Increase leadership accountability on talen and succession via metrics and consisten follow-up. (Alders)<br />
and effective organization<br />
Roles with RN Successor % - 46%<br />
5.2 Continue to strengthen internal talent & succession via Waves II & III of Foundations of Leadership, improved execution of GPS development<br />
Sponsor - Alders plans, and other development initiatives. (Contreras)<br />
Employee Morale (%Favorable)-65%<br />
5.3 Continue to leverage ELS philosophy to drive project prioritization, project management, and other enterprise-wide initiatives. (Alders)<br />
5.4 Continue to deliver worldclass safety results. (Loder)<br />
RIR = .9<br />
5.5 Communication and action planning based on results of 2006 Employee Opinion Survey. (Williams)<br />
OFFICE PRODUCTS NORTH AMERICA OGSM<br />
Dept Owner Dept Manager Employees Project Owner<br />
Department OGSM<br />
Alignment to GPS at All Levels of the Organization<br />
1 – Save Company $ 2 – Increase Terms 3 – Product Value 4 – Increase Efficiency 5 – Org Development<br />
PLAN<br />
DO<br />
CHECK<br />
ADJUST<br />
Grasp the<br />
Condition<br />
Project A3 Report Format. Mailing and Filing Block Out Labels<br />
Project No:<br />
Overall Lead:<br />
Overall Status<br />
Last Update:<br />
Project/Initiative Key Objectives<br />
Spending: Budget Actual Latest Estimate<br />
Stat*<br />
stock materials. Launch white opaque laser and ink jet large size<br />
Expense- PD<br />
permanent adhesive mailing label skus, without easy peel feature<br />
Capital<br />
Phase 2: Qualify & launch white opaque perm file folder label sku,<br />
Other - Consumer Research<br />
using S-490 adhesive and mailing (10 up and lger) using S490 Business Impact Annual This Year Next Year Stat*<br />
Phase 3: Determine whether or not the materials and/or<br />
Net Sales<br />
processes used for the first two phases can be changed to reduce Net Var Margin %<br />
costs, without sacrificing performance and appearance<br />
Net Income<br />
attributes. If so, the new reduced cost LSM(s) will be<br />
qualified.<br />
Other<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
Major Milestones / Schedule October November December<br />
Deliverable Status* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17<br />
Qual 2 Trial CBC Product 1 1 3<br />
NALT Update, Go/No Go to Proceed 3<br />
Gate 2 Review - Feasiblity to Qualification 1 3<br />
File Provisional Patent 3<br />
IOUT Results, Validate CBC Option 3<br />
Confirmation Trial Phase 1<br />
Complete New Packaging 1 3<br />
Gate 3 Review, Commercialization 1<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
1 -Original / 2 - Current / 3 - Actual<br />
Top Deliverables /Tasks Completed last month (11/7/07)<br />
Comments<br />
Mailing IOUT completed on CBC product and report received<br />
CBC product met all decision criteria<br />
Printer performance improvement tests successful in reducing defect rate<br />
Stepped Down Anvil die demonstrates no sig. difference vs. control, build into spec<br />
Production quantity qualification trial completed on CBC product<br />
Experienced moisture variation leading to lay flat issues, more testing required<br />
In depth process review at CBC<br />
Reason for cross web moisture variation still unknown, reviewing data on ovens and<br />
remoisturizing process, more learning from product run at Fort Wayne & testing at TJ<br />
Initial ADPP Formulation run on Pilot Coater, samples approved for<br />
2 pigmented adhesive sample and 1 pigmented adhesive sample chosen for optimization - pilot<br />
further optimization<br />
coater 11/2, variable will be coat wt to improve opacity to match CBC<br />
ADPP 2 Pigmented dual layer formulation validated on pilot coater<br />
Next pilot coater run to determine boundaries on coat wt for dual pigmented layer<br />
11/2, reached targeted opacity, 99.9% opacity<br />
Upcoming Deliverables / Tasks - November<br />
Responsible<br />
Accountable<br />
Item Due Rev Due (The Doer) (Who's Shot) Consult Inform<br />
Cost Update on ADPP M. Pickner A. Conti S. Butler Team<br />
CBC Process Technical Assess K. Kinney S. Butler D. Loree, H. Humes<br />
ADPP Pilot Coater Optimization A. Conti S. Butler B. McCarthy, D. Loree<br />
Gate 2 Approval U. Tran S. Butler<br />
Launch Assessment and timing<br />
S. Butler<br />
Current Issues and Risks Responsible Due Rev Due Comments / Resolution Need Help<br />
Off Press Lay Flat Issues - Moisture variation with CBC product<br />
B. McCarthy Indepth process review at CBC<br />
in both down web and cross with CBC Qual Further learning at Fort Wayne by 11/9<br />
product was discovered in Oct, Qual 1/Feas 4<br />
Key issue is to determine sustainability<br />
Potential risk to current timeline and launch of process at CBC. Can CBC Steering Com<br />
consistently control the process<br />
Involved.<br />
and deliver quality product with minimal scrap<br />
Minimize Prebuilts/Maximize BO shelf stock U. Tran Wkly Supply Chain Meetings<br />
No low cost solution from ADPP A. Conti June, 2008 Continue to optimize form/ct wt Steering Com<br />
Need to understand capital expenseInvolved<br />
and feasibility of 2 pig. process at FW<br />
Frequency Date Time<br />
Core Team and Attendance (Beg. 8/29/07) Meeting Schedule Weekly Wednesday 10:00 am PDT<br />
Function Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18<br />
Overall Lead S. Butler 1 1 1 1 2 1 1 1 1 3 1<br />
Marketing U. Tran 1 1 1 1 2 1 3 1 1 1 1<br />
Supply Chain D. Loree 1 1 1 1 1 1 1 2 1 1<br />
Con Insights S. Sheldon 2 1 2 1 1 1 3 3 1 1 1<br />
NPD B. McCarthy 1 1 1 1 3 1 1 1 3 1 1<br />
Meridian Site<br />
Chicopee Site B. Beaudet 1 1 1 1 1 2 1 1 2 1 1<br />
Tijuana Site G. Escalante 2 1 2 1 1 2 1 2 2 1 1<br />
Meridian Site C. Harris 1 2 1 1 1 1 1 1 1 1 1<br />
Juarez Site M. Lopez 2 1 1 1 2 1 1 1 1 2 2<br />
Color Code 1 - Green, attended 2- Red, absent 3 or blank to indicate vacation<br />
Steering Committee, Weekly Wed, 11:00-11:30: Frank Smigelski, Jason Santamaria, Jeff Brown, Alan Maule, Ron Briskie, Melissa Chapman<br />
Extended Team: FRNA: Karen Kinney, Holly Humes, Andy Kukoly, Andy Conti ADPP: Ken Wolfe, Customer Mkt: Annette Gabele, Nancy Wilbur<br />
Quality: Anahit Tataryan, Procurement: Jeff Brown, Mar Borowinski, Plants: Jack Harrison, Canada: Debbie Melancon<br />
$1<br />
$2<br />
$550,000<br />
$56.7MM<br />
$2<br />
TBD<br />
$1<br />
$13,350<br />
TBD<br />
$550,000<br />
11/9/07<br />
11/9/07<br />
11/9/07<br />
11/17/07<br />
11/26/07<br />
With 11/9/07<br />
Process<br />
On-going<br />
$2<br />
$1<br />
$1<br />
$2<br />
68%/70%<br />
TBD<br />
11/7/2007<br />
Sarah Butler<br />
$58.3MM<br />
72%<br />
$14,033<br />
Name<br />
Phase 1: Develop & qualify new laser & ink jet compatible label<br />
September<br />
$1<br />
$1<br />
OBJECTIVE:<br />
Be recognized by our customers as an irreplaceable lean supply chain partner<br />
Goals Strategies Measures 2006 Tactics and Points of Focus<br />
Complete First Time Service Excellence North Line Fill Hansen 1) Collaborate with customers to improve service and reduce costs North<br />
Order Hansen Drive service improvement against meaures 2004: 96.8% - Provide great service based on our customer's scorecard<br />
2004: 79.3% that our customers value and reward. 2005: 97.2% - Improve and expand collaborative planning, forecasting & replenishment (CPFR)<br />
2005: 82.1% 2006: 97.4% - Minimize customer fines and compliance charges<br />
2006: 83.0% On Time Delivery Briskie - Collaborate with customers to take waste out of our collective supply chains (ie. Year-end rebate buys)<br />
2004: n/a 2) Synchronize the supply chain to promote unity and standardization Hansen<br />
2005: n/a - Document and enforce common SOP's for raw material and finished goods pull planning<br />
2006: 70.0% - Reengineer the forecast process to focus on activities that add the most value in an ELS environment<br />
Supply Chain Costs Cost Leadership Dodson S.C. Cost Variance Dodson - Install Demand Manager<br />
% of Net Sales Be the industry leader in cost by 2004: n/a - Improve the accuracy of plant loads<br />
2004: 66.2% Dodson operating a superior value chain 2005: $0.3MM fav. - Implement formal Operations Planning Forums in all businesses to improve communication and performance<br />
2005: 65.2% network with a relentless 2006: $0 - Replace current supply planning systems with an integrated Glovia solution<br />
2006: 62.1 % focus on removing waste and Lean Sigma Savings Smigelski 3) Improve process for managing non-working inventory Hansen<br />
improving productivity. 2004: $32.7MM - Improve process for managing non-working inventory. Drive 15% reduction<br />
2005: $28.3MM - Develop and implement SOP's for production smoothing and prebuilds<br />
2006: $24.5MM - Aggressively manage new product introductions<br />
ROTC Dodson Superior Asset Performance Inventory Turns Hansen - Conduct monthly inventory review meetings with plants and BU's to ensure we hit targets<br />
2004: 32.3% Provide leadership to OPNA in ROTC 2004: 7.6 turns 4) Drive SC lean implementation and provide leadership at the Enterprise level Gothi<br />
2005: 33.9% performance through aggressive inventory 2005: 8.1 turns - Develop plans and organization structure to implement Lean at the Enterprise level<br />
2006: 36.2% management, effective use of capital and 2006: 7.5 turns - Implement pull processes at all sites to include GTA, set up, lot size and line side supply reduction<br />
driving understanding of product costs & Non-Working Inv. $ Hansen - Optimize supply models for suppliers to reduce maximim realease quantity<br />
margins. 2004: n/a - Continue focus on manufacturing flexibility and reliability<br />
2005: $39.7MM revised $37.9 - Drive lead time reduction across value chain<br />
Hansen 2006: $31.6MM revised $30.4 5) Drive complexity reduction efforts through the business Briskie<br />
- Establish next wave finished goods SKU management targets and develop a sustainable execution process<br />
Consumer Gothi Enterprise Lean Sigma Leadership Plant Quality Gothi - Develop a robust process and drive raw material part number reductions<br />
Complaints Provide leadership to transform the OPNA 2004: 3668 CDPM 6) Partner with the BU's to improve profitability of Binders / O&P / WI segments Burns<br />
2004: 22.0 CPM culture to drive out waste and improve 2005: 2543 CDPM - Deliver key savings initiatives - 1:1 cell deployment, Kiefel replacements & selective Binder/O&P global sourcing<br />
2005: 25.2 CPM operational reliability and flexibility. 2006: 2290CDPM - Ensure flawless execution of BTS through rigorous planning and project management.<br />
2006: 22.0 CPM % of SKU's per day Smigelski - Implement customer profitability enhancement tactics - custom color/2- pack for trade-up, targeted pricing etc.<br />
Gothi 2004: n/a 7) Partner with PMG BU to create fast, efficient processes to invest & grow Burns<br />
2005: 9.1% printable media.<br />
2006: 12% - Implement & engrain DFLS principles into our culture to improve our new product launch execution & drive growth faster<br />
- Develop & execute NPD priorities: White/Clear EZ peel, Portable electronics, 2-sided CE biz cards & EZ Use Index Maker<br />
Organizational Investing in People Haddad % Kaizen Participation Gothi - Implement a robust tooling standardization and management program across all PMG manufacturing<br />
Capability Haddad Build a highly skilled, motivated and 2004: n/a 8) Lower the cost of quality and improve the consumer / customer experience Gothi<br />
2004: 27% RN KDR's effective organization, with a culture 2005: 20.7% - Partner with Consumer Quality Experience team to ultimately reduce consumer complaints<br />
2005: 28% RN KDR's of continuous improvement and 2006: 30.0% - Continue focus on the six key quality strategies at all sites<br />
2006: 31% RN KDR's learning. RIR Gothi - Improve communication and response to Customer and Consumer qualtiy issues to the organization<br />
2004: 1.14RIR 9) Drive continued focus on talent development and succession planning Haddad<br />
2004: 31% HP/SP KDR's 2005: 0.78 RIR - Increase organizational leadership capabilities, project management skills and LeanSigma knowledge<br />
2005: 35% HP/SP KDR's 2006: 0.95 RIR - Drive an increased level of formal training and development actions, with emphasis on effective performance management<br />
2006: 40% HP/SP KDR's - Implement a Rewards & Recognition Program that expands employee recognition for excellent performance and results<br />
2006 Supply Chain OGSM<br />
Project A3 Report Format. Mailing and Filing Block Out Labels<br />
Project No:<br />
Overall Lead:<br />
Overall Status<br />
Last Update:<br />
Project/Initiative Key Objectives<br />
Spending: Budget Actual Latest Estimate<br />
Stat*<br />
stock materials. Launch white opaque laser and ink jet large size<br />
Expense- PD<br />
permanent adhesive mailing label skus, without easy peel feature<br />
Capital<br />
Phase 2: Qualify & launch white opaque perm file folder label sku,<br />
Other - Consumer Research<br />
using S-490 adhesive and mailing (10 up and lger) using S490 Business Impact Annual This Year Next Year Stat*<br />
Phase 3: Determine whether or not the materials and/or<br />
Net Sales<br />
processes used for the first two phases can be changed to reduce Net Var Margin %<br />
costs, without sacrificing performance and appearance<br />
Net Income<br />
attributes. If so, the new reduced cost LSM(s) will be<br />
qualified.<br />
Other<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
Major Milestones / Schedule October November December<br />
Deliverable Status* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17<br />
Qual 2 Trial CBC Product 1 1 3<br />
NALT Update, Go/No Go to Proceed 3<br />
Gate 2 Review - Feasiblity to Qualification 1 3<br />
File Provisional Patent 3<br />
IOUT Results, Validate CBC Option 3<br />
Confirmation Trial Phase 1<br />
Complete New Packaging 1 3<br />
Gate 3 Review, Commercialization 1<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
1 -Original / 2 - Current / 3 - Actual<br />
Top Deliverables /Tasks Completed last month (11/7/07)<br />
Comments<br />
Mailing IOUT completed on CBC product and report received<br />
CBC product met all decision criteria<br />
Printer performance improvement tests successful in reducing defect rate<br />
Stepped Down Anvil die demonstrates no sig. difference vs. control, build into spec<br />
Production quantity qualification trial completed on CBC product<br />
Experienced moisture variation leading to lay flat issues, more testing required<br />
In depth process review at CBC<br />
Reason for cross web moisture variation still unknown, reviewing data on ovens and<br />
remoisturizing process, more learning from product run at Fort Wayne & testing at TJ<br />
Initial ADPP Formulation run on Pilot Coater, samples approved for<br />
2 pigmented adhesive sample and 1 pigmented adhesive sample chosen for optimization - pilot<br />
further optimization<br />
coater 11/2, variable will be coat wt to improve opacity to match CBC<br />
ADPP 2 Pigmented dual layer formulation validated on pilot coater<br />
Next pilot coater run to determine boundaries on coat wt for dual pigmented layer<br />
11/2, reached targeted opacity, 99.9% opacity<br />
Upcoming Deliverables / Tasks - November<br />
Responsible<br />
Accountable<br />
Item Due Rev Due (The Doer) (Who's Shot) Consult Inform<br />
Cost Update on ADPP M. Pickner A. Conti S. Butler Team<br />
CBC Process Technical Assess K. Kinney S. Butler D. Loree, H. Humes<br />
ADPP Pilot Coater Optimization A. Conti S. Butler B. McCarthy, D. Loree<br />
Gate 2 Approval U. Tran S. Butler<br />
Launch Assessment and timing<br />
S. Butler<br />
Current Issues and Risks Responsible Due Rev Due Comments / Resolution Need Help<br />
Off Press Lay Flat Issues - Moisture variation with CBC product<br />
B. McCarthy Indepth process review at CBC<br />
in both down web and cross with CBC Qual Further learning at Fort Wayne by 11/9<br />
product was discovered in Oct, Qual 1/Feas 4<br />
Key issue is to determine sustainability<br />
Potential risk to current timeline and launch of process at CBC. Can CBC Steering Com<br />
consistently control the process<br />
Involved.<br />
and deliver quality product with minimal scrap<br />
Minimize Prebuilts/Maximize BO shelf stock U. Tran Wkly Supply Chain Meetings<br />
No low cost solution from ADPP A. Conti June, 2008 Continue to optimize form/ct wt Steering Com<br />
Need to understand capital expenseInvolved<br />
and feasibility of 2 pig. process at FW<br />
Frequency Date Time<br />
Core Team and Attendance (Beg. 8/29/07) Meeting Schedule Weekly Wednesday 10:00 am PDT<br />
Function Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18<br />
Overall Lead S. Butler 1 1 1 1 2 1 1 1 1 3 1<br />
Marketing U. Tran 1 1 1 1 2 1 3 1 1 1 1<br />
Supply Chain D. Loree 1 1 1 1 1 1 1 2 1 1<br />
Con Insights S. Sheldon 2 1 2 1 1 1 3 3 1 1 1<br />
NPD B. McCarthy 1 1 1 1 3 1 1 1 3 1 1<br />
Meridian Site<br />
Chicopee Site B. Beaudet 1 1 1 1 1 2 1 1 2 1 1<br />
Tijuana Site G. Escalante 2 1 2 1 1 2 1 2 2 1 1<br />
Meridian Site C. Harris 1 2 1 1 1 1 1 1 1 1 1<br />
Juarez Site M. Lopez 2 1 1 1 2 1 1 1 1 2 2<br />
Color Code 1 - Green, attended 2- Red, absent 3 or blank to indicate vacation<br />
Steering Committee, Weekly Wed, 11:00-11:30: Frank Smigelski, Jason Santamaria, Jeff Brown, Alan Maule, Ron Briskie, Melissa Chapman<br />
Extended Team: FRNA: Karen Kinney, Holly Humes, Andy Kukoly, Andy Conti ADPP: Ken Wolfe, Customer Mkt: Annette Gabele, Nancy Wilbur<br />
Quality: Anahit Tataryan, Procurement: Jeff Brown, Mar Borowinski, Plants: Jack Harrison, Canada: Debbie Melancon<br />
$1<br />
$2<br />
$550,000<br />
$56.7MM<br />
$2<br />
TBD<br />
$1<br />
$13,350<br />
TBD<br />
$550,000<br />
11/9/07<br />
11/9/07<br />
11/9/07<br />
11/17/07<br />
11/26/07<br />
With 11/9/07<br />
Process<br />
On-going<br />
$2<br />
$1<br />
$1<br />
$2<br />
68%/70%<br />
TBD<br />
11/7/2007<br />
Sarah Butler<br />
$58.3MM<br />
72%<br />
$14,033<br />
Name<br />
Phase 1: Develop & qualify new laser & ink jet compatible label<br />
September<br />
$1<br />
$1<br />
Project A3 Report Format. Mailing and Filing Block Out Labels<br />
Project No:<br />
Overall Lead:<br />
Overall Status<br />
Last Update:<br />
Project/Initiative Key Objectives<br />
Spending: Budget Actual Latest Estimate<br />
Stat*<br />
stock materials. Launch white opaque laser and ink jet large size<br />
Expense- PD<br />
permanent adhesive mailing label skus, without easy peel feature<br />
Capital<br />
Phase 2: Qualify & launch white opaque perm file folder label sku,<br />
Other - Consumer Research<br />
using S-490 adhesive and mailing (10 up and lger) using S490 Business Impact Annual This Year Next Year Stat*<br />
Phase 3: Determine whether or not the materials and/or<br />
Net Sales<br />
processes used for the first two phases can be changed to reduce Net Var Margin %<br />
costs, without sacrificing performance and appearance<br />
Net Income<br />
attributes. If so, the new reduced cost LSM(s) will be<br />
qualified.<br />
Other<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
Major Milestones / Schedule October November December<br />
Deliverable Status* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17<br />
Qual 2 Trial CBC Product 1 1 3<br />
NALT Update, Go/No Go to Proceed 3<br />
Gate 2 Review - Feasiblity to Qualification 1 3<br />
File Provisional Patent 3<br />
IOUT Results, Validate CBC Option 3<br />
Confirmation Trial Phase 1<br />
Complete New Packaging 1 3<br />
Gate 3 Review, Commercialization 1<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
1 -Original / 2 - Current / 3 - Actual<br />
Top Deliverables /Tasks Completed last month (11/7/07)<br />
Comments<br />
Mailing IOUT completed on CBC product and report received<br />
CBC product met all decision criteria<br />
Printer performance improvement tests successful in reducing defect rate<br />
Stepped Down Anvil die demonstrates no sig. difference vs. control, build into spec<br />
Production quantity qualification trial completed on CBC product<br />
Experienced moisture variation leading to lay flat issues, more testing required<br />
In depth process review at CBC<br />
Reason for cross web moisture variation still unknown, reviewing data on ovens and<br />
remoisturizing process, more learning from product run at Fort Wayne & testing at TJ<br />
Initial ADPP Formulation run on Pilot Coater, samples approved for<br />
2 pigmented adhesive sample and 1 pigmented adhesive sample chosen for optimization - pilot<br />
further optimization<br />
coater 11/2, variable will be coat wt to improve opacity to match CBC<br />
ADPP 2 Pigmented dual layer formulation validated on pilot coater<br />
Next pilot coater run to determine boundaries on coat wt for dual pigmented layer<br />
11/2, reached targeted opacity, 99.9% opacity<br />
Upcoming Deliverables / Tasks - November<br />
Responsible<br />
Accountable<br />
Item Due Rev Due (The Doer) (Who's Shot) Consult Inform<br />
Cost Update on ADPP M. Pickner A. Conti S. Butler Team<br />
CBC Process Technical Assess K. Kinney S. Butler D. Loree, H. Humes<br />
ADPP Pilot Coater Optimization A. Conti S. Butler B. McCarthy, D. Loree<br />
Gate 2 Approval U. Tran S. Butler<br />
Launch Assessment and timing<br />
S. Butler<br />
Current Issues and Risks Responsible Due Rev Due Comments / Resolution Need Help<br />
Off Press Lay Flat Issues - Moisture variation with CBC product<br />
B. McCarthy Indepth process review at CBC<br />
in both down web and cross with CBC Qual Further learning at Fort Wayne by 11/9<br />
product was discovered in Oct, Qual 1/Feas 4<br />
Key issue is to determine sustainability<br />
Potential risk to current timeline and launch of process at CBC. Can CBC Steering Com<br />
consistently control the process<br />
Involved.<br />
and deliver quality product with minimal scrap<br />
Minimize Prebuilts/Maximize BO shelf stock U. Tran Wkly Supply Chain Meetings<br />
No low cost solution from ADPP A. Conti June, 2008 Continue to optimize form/ct wt Steering Com<br />
Need to understand capital expenseInvolved<br />
and feasibility of 2 pig. process at FW<br />
Frequency Date Time<br />
Core Team and Attendance (Beg. 8/29/07) Meeting Schedule Weekly Wednesday 10:00 am PDT<br />
Function Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18<br />
Overall Lead S. Butler 1 1 1 1 2 1 1 1 1 3 1<br />
Marketing U. Tran 1 1 1 1 2 1 3 1 1 1 1<br />
Supply Chain D. Loree 1 1 1 1 1 1 1 2 1 1<br />
Con Insights S. Sheldon 2 1 2 1 1 1 3 3 1 1 1<br />
NPD B. McCarthy 1 1 1 1 3 1 1 1 3 1 1<br />
Meridian Site<br />
Chicopee Site B. Beaudet 1 1 1 1 1 2 1 1 2 1 1<br />
Tijuana Site G. Escalante 2 1 2 1 1 2 1 2 2 1 1<br />
Meridian Site C. Harris 1 2 1 1 1 1 1 1 1 1 1<br />
Juarez Site M. Lopez 2 1 1 1 2 1 1 1 1 2 2<br />
Color Code 1 - Green, attended 2- Red, absent 3 or blank to indicate vacation<br />
Steering Committee, Weekly Wed, 11:00-11:30: Frank Smigelski, Jason Santamaria, Jeff Brown, Alan Maule, Ron Briskie, Melissa Chapman<br />
Extended Team: FRNA: Karen Kinney, Holly Humes, Andy Kukoly, Andy Conti ADPP: Ken Wolfe, Customer Mkt: Annette Gabele, Nancy Wilbur<br />
Quality: Anahit Tataryan, Procurement: Jeff Brown, Mar Borowinski, Plants: Jack Harrison, Canada: Debbie Melancon<br />
$1<br />
$2<br />
$550,000<br />
$56.7MM<br />
$2<br />
TBD<br />
$1<br />
$13,350<br />
TBD<br />
$550,000<br />
11/9/07<br />
11/9/07<br />
11/9/07<br />
11/17/07<br />
11/26/07<br />
With 11/9/07<br />
Process<br />
On-going<br />
$2<br />
$1<br />
$1<br />
$2<br />
68%/70%<br />
TBD<br />
11/7/2007<br />
Sarah Butler<br />
$58.3MM<br />
72%<br />
$14,033<br />
Name<br />
Phase 1: Develop & qualify new laser & ink jet compatible label<br />
September<br />
$1<br />
$1<br />
Project A3 Report Format. Mailing and Filing Block Out Labels<br />
Project No:<br />
Overall Lead:<br />
Overall Status<br />
Last Update:<br />
Project/Initiative Key Objectives<br />
Spending: Budget Actual Latest Estimate<br />
Stat*<br />
stock materials. Launch white opaque laser and ink jet large size<br />
Expense- PD<br />
permanent adhesive mailing label skus, without easy peel feature<br />
Capital<br />
Phase 2: Qualify & launch white opaque perm file folder label sku,<br />
Other - Consumer Research<br />
using S-490 adhesive and mailing (10 up and lger) using S490 Business Impact Annual This Year Next Year Stat*<br />
Phase 3: Determine whether or not the materials and/or<br />
Net Sales<br />
processes used for the first two phases can be changed to reduce Net Var Margin %<br />
costs, without sacrificing performance and appearance<br />
Net Income<br />
attributes. If so, the new reduced cost LSM(s) will be<br />
qualified.<br />
Other<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
Major Milestones / Schedule October November December<br />
Deliverable Status* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17<br />
Qual 2 Trial CBC Product 1 1 3<br />
NALT Update, Go/No Go to Proceed 3<br />
Gate 2 Review - Feasiblity to Qualification 1 3<br />
File Provisional Patent 3<br />
IOUT Results, Validate CBC Option 3<br />
Confirmation Trial Phase 1<br />
Complete New Packaging 1 3<br />
Gate 3 Review, Commercialization 1<br />
*Status: 1= On Target, 2 =In Jeopardy, 3= Major Concerns or Miss<br />
1 -Original / 2 - Current / 3 - Actual<br />
Top Deliverables /Tasks Completed last month (11/7/07)<br />
Comments<br />
Mailing IOUT completed on CBC product and report received<br />
CBC product met all decision criteria<br />
Printer performance improvement tests successful in reducing defect rate<br />
Stepped Down Anvil die demonstrates no sig. difference vs. control, build into spec<br />
Production quantity qualification trial completed on CBC product<br />
Experienced moisture variation leading to lay flat issues, more testing required<br />
In depth process review at CBC<br />
Reason for cross web moisture variation still unknown, reviewing data on ovens and<br />
remoisturizing process, more learning from product run at Fort Wayne & testing at TJ<br />
Initial ADPP Formulation run on Pilot Coater, samples approved for<br />
2 pigmented adhesive sample and 1 pigmented adhesive sample chosen for optimization - pilot<br />
further optimization<br />
coater 11/2, variable will be coat wt to improve opacity to match CBC<br />
ADPP 2 Pigmented dual layer formulation validated on pilot coater<br />
Next pilot coater run to determine boundaries on coat wt for dual pigmented layer<br />
11/2, reached targeted opacity, 99.9% opacity<br />
Upcoming Deliverables / Tasks - November<br />
Responsible<br />
Accountable<br />
Item Due Rev Due (The Doer) (Who's Shot) Consult Inform<br />
Cost Update on ADPP M. Pickner A. Conti S. Butler Team<br />
CBC Process Technical Assess K. Kinney S. Butler D. Loree, H. Humes<br />
ADPP Pilot Coater Optimization A. Conti S. Butler B. McCarthy, D. Loree<br />
Gate 2 Approval U. Tran S. Butler<br />
Launch Assessment and timing<br />
S. Butler<br />
Current Issues and Risks Responsible Due Rev Due Comments / Resolution Need Help<br />
Off Press Lay Flat Issues - Moisture variation with CBC product<br />
B. McCarthy Indepth process review at CBC<br />
in both down web and cross with CBC Qual Further learning at Fort Wayne by 11/9<br />
product was discovered in Oct, Qual 1/Feas 4<br />
Key issue is to determine sustainability<br />
Potential risk to current timeline and launch of process at CBC. Can CBC Steering Com<br />
consistently control the process<br />
Involved.<br />
and deliver quality product with minimal scrap<br />
Minimize Prebuilts/Maximize BO shelf stock U. Tran Wkly Supply Chain Meetings<br />
No low cost solution from ADPP A. Conti June, 2008 Continue to optimize form/ct wt Steering Com<br />
Need to understand capital expenseInvolved<br />
and feasibility of 2 pig. process at FW<br />
Frequency Date Time<br />
Core Team and Attendance (Beg. 8/29/07) Meeting Schedule Weekly Wednesday 10:00 am PDT<br />
Function Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 Wk14 Wk15 Wk16 Wk17 Wk18<br />
Overall Lead S. Butler 1 1 1 1 2 1 1 1 1 3 1<br />
Marketing U. Tran 1 1 1 1 2 1 3 1 1 1 1<br />
Supply Chain D. Loree 1 1 1 1 1 1 1 2 1 1<br />
Con Insights S. Sheldon 2 1 2 1 1 1 3 3 1 1 1<br />
NPD B. McCarthy 1 1 1 1 3 1 1 1 3 1 1<br />
Meridian Site<br />
Chicopee Site B. Beaudet 1 1 1 1 1 2 1 1 2 1 1<br />
Tijuana Site G. Escalante 2 1 2 1 1 2 1 2 2 1 1<br />
Meridian Site C. Harris 1 2 1 1 1 1 1 1 1 1 1<br />
Juarez Site M. Lopez 2 1 1 1 2 1 1 1 1 2 2<br />
Color Code 1 - Green, attended 2- Red, absent 3 or blank to indicate vacation<br />
Steering Committee, Weekly Wed, 11:00-11:30: Frank Smigelski, Jason Santamaria, Jeff Brown, Alan Maule, Ron Briskie, Melissa Chapman<br />
Extended Team: FRNA: Karen Kinney, Holly Humes, Andy Kukoly, Andy Conti ADPP: Ken Wolfe, Customer Mkt: Annette Gabele, Nancy Wilbur<br />
Quality: Anahit Tataryan, Procurement: Jeff Brown, Mar Borowinski, Plants: Jack Harrison, Canada: Debbie Melancon<br />
$1<br />
$2<br />
$550,000<br />
$56.7MM<br />
$2<br />
TBD<br />
$1<br />
$13,350<br />
TBD<br />
$550,000<br />
11/9/07<br />
11/9/07<br />
11/9/07<br />
11/17/07<br />
11/26/07<br />
With 11/9/07<br />
Process<br />
On-going<br />
$2<br />
$1<br />
$1<br />
$2<br />
68%/70%<br />
TBD<br />
11/7/2007<br />
Sarah Butler<br />
$58.3MM<br />
72%<br />
$14,033<br />
Name<br />
Phase 1: Develop & qualify new laser & ink jet compatible label<br />
September<br />
$1<br />
$1<br />
Owner<br />
SW DC CONSOLIDATION METRICS SUMMARY<br />
# DELIVERABLE OWNER BACKUP FEB MAR APR MAY JUN JUL<br />
1 Zero transition related injuries Towles Data (1)<br />
yellow yellow yellow yellow<br />
2<br />
Non-disruptive transition for customers including maintaining 93% on-time<br />
delivery and 98% unadjusted fill rate for SW region Lawrence Data (2)<br />
green green green green<br />
3<br />
Customer compliance performance maintained at: Penalties / Fines <<br />
.03% of sales; Shortages
The Consultant!<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 9 -
Executive Summary of The Process:<br />
Problem was there were GOOD ideas/strategies in the OGSMs but<br />
they were “buried alive” amongst other desires and spread globally.<br />
There had to be a way to highlight and prioritize the key deliverables<br />
and track progress to plan. We had to have swift execution of plans.<br />
At the end of the day, procurement needs to buy best quality at<br />
lowest prices with the most favorable terms - Keep it SIMPLE<br />
Good people + Good processes + Good Tools = Great Performance<br />
<br />
<br />
AD Procurement decided an A3 <strong>Strategy</strong> <strong>Deployment</strong> linked to robust MWI<br />
processes was required for global alignment and execution of top categories<br />
A3 <strong>Strategy</strong> <strong>Deployment</strong> was modeled after Toyota Production System and<br />
helped break down and link various OGSMs from around company<br />
<br />
<br />
© AberdeenGroup 2012<br />
Key stakeholders had to play “catch ball” with documents to ensure they were on track,<br />
help commit resources and officiate any misalignment<br />
A3 documents had to be accessible to all, so hidden agendas could be addressed<br />
Avery Dennison Confidential<br />
- 10 -
Step 1: Strategic Statement<br />
“What are you going to do”<br />
• Head Line <strong>Strategy</strong> → fit for a<br />
newspaper<br />
• Clarity on what is to be<br />
achieved<br />
• Measurable goals included<br />
• Avoid “boil the ocean”<br />
statements that are too generic<br />
or vague<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 11 -
Step 2: Scope and Business Case<br />
“Why should we care”<br />
• More detail on rationale of strategy<br />
• Discuss business challenges and<br />
conditions<br />
• Highlight market dynamics<br />
• Address supply situation<br />
• How will your strategy create<br />
competitive advantage<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 12 -
Step 3: Current and Future State of <strong>Category</strong><br />
“What does the goal look like”<br />
• Use visual maps, graphs, charts to show<br />
where your strategy is going to take us<br />
• Demonstrate the “size of the prize”<br />
• Show cost and/or share changes<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 13 -
Step 4: Reflect on Last Year’s<br />
Strategic Initiatives<br />
“What worked and what didn’t”<br />
• Be VERY candid about what<br />
occurred with honest ratings<br />
• Be descriptive as to what was<br />
learned and why it won’t<br />
happen again<br />
“For those who fail to study the<br />
past are doomed to repeat it.”<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 14 -
Step 5: This Year’s (Updated)<br />
Strategic Initiatives<br />
“Tweaking Good to Make Great”<br />
• Strategic Pillars from OGSM<br />
that have changed should drive<br />
Action Plan<br />
• Sometimes a great strategy<br />
doesn’t need to be altered, just<br />
clarified<br />
• Highlight key business<br />
objectives/results this strategy<br />
ties to and will deliver<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 15 -
Step 6: Putting the <strong>Strategy</strong><br />
Into Actionable Tasks<br />
“Transparency for all to see”<br />
•Initiatives should be ones<br />
that are S.M.A.R.T.<br />
•Call out impacted groups<br />
that benefit from the initiative<br />
•Highlight the ONE owner<br />
•Clarify upcoming milestones/<br />
deliverables/actions<br />
•Show which gate (status) its<br />
at and how long its been<br />
there<br />
•Need resources outside of<br />
your control Highlight them<br />
here.<br />
•Manage by exception only!<br />
You don’t have time to<br />
explain green status tasks.<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 16 -
Step 7: Stakeholder Review and Approval<br />
“Ensuring Alignment with People who Care”<br />
• Periodic “catch ball” sessions with key people<br />
– VERY Important when first developing<br />
strategy and deployment<br />
• Monthly webinar for stakeholders and any<br />
external interested constituent invited to attend<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 17 -
The “Final” Product - Expires in 30 days<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 18 -
The Results<br />
Mission Accomplished….. So far<br />
Cycle time for Getting Stuff Done cut by approx 40%<br />
Hard Dollar Savings rates of over 2X historical averages<br />
DPO was increased by 25%<br />
Happy and engaged stakeholders (internal survey results high)<br />
However, in the spirit of continuous improvement,<br />
the journey continues….<br />
<br />
<br />
© AberdeenGroup 2012<br />
Root cause analysis on each “Stage Gate” and measuring category<br />
work-streams to understand which process step (feasibility, scoping,<br />
development, etc.) is taking longer than average and why<br />
Additional visibility of key A3 procurement activities into business unit<br />
dashboards for maximum support<br />
After all….. Procurement is #1, right !<br />
Avery Dennison Confidential<br />
- 19 -
Session Wrap Up<br />
Strategic complexity CAN be properly managed provided<br />
you take a simplistic and common approach to tackling the<br />
key deliverables that execute the strategy<br />
If we had to do it over again…….<br />
<br />
MORE INITIAL TRAINING<br />
<br />
<br />
<br />
More rudimentary project management training for procurement<br />
people to keep key elements of A3s managed – don’t have each<br />
objective be the size of an elephant<br />
Don’t always focus on exceptions – celebrate the good too<br />
Meeting facilitation effectiveness – managing senior leaders<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 20 -
Thank you<br />
John M. Klein<br />
Global Vice President, Procurement<br />
Avery Dennison Corporation<br />
john.klein@averydennison.com<br />
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 21 -
© AberdeenGroup 2012<br />
Avery Dennison Confidential<br />
- 22 -