Inver 3, Holywell Hospital - 31 July and 1 August 2012

Visiting professionals:
Inspectors met with a podiatrist who attends the ward monthly. They were
aware of the safeguarding policy and considered that patients were well cared
for. Treatment that required to be continued was documented in patients
notes, otherwise records were maintained by the staff member.
Staff:
Staff who participated in the inspection were generally positive and outlined a
range of training and supervision undertaken. Staff were aware of the
safeguarding policy and could identify forms of abuse. They outlined
safeguarding arrangements for patient’s property and monies. Staff identified
that good knowledge of patients enables them to diffuse potential instances of
aggression between patients. One patient in particular had been violent and
emotionally abusive towards nursing staff. Measures were put in place to
protect staff; however there was some doubt around the effectiveness of a
zero tolerance in relation to abusive behavour policy in this setting.
Suggestions for improvements to the ward included; more occupational
therapy provision and increased availability of ward based activities.
Advocates:
No advocates attended the ward during the inspection.
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