here - The Hong Kong Institute of Chartered Secretaries

THE INSTITUTE AND ITS MEMBERS
15
Fellows’ Gathering
As an initiative to enhance communication between
Council and senior members, the inaugural Fellows’
Luncheon — Meet the President was held on 18 May
2004. Over 30 fellows attended the luncheon and
expressed their views for issues relating to the Institute
and the Company Secretary profession.
Bulletin Board Update Service
The Institute provides a Bulletin Board Update (BBU)
Service which circulates information and
announcements issued by various governmental and
regulatory bodies via email or fax in a timely manner.
During the year, 40 BBUs were circulated.
New Look Website
A new interactive website was launched in February
2004 to enhance communication with members.
Members will be able to log-in to update their contact
and employment details via the website.
Customer Relationship Management System
The Institute invested nearly HK$400,000 to launch
the Customer Relationship Management System in
March 2004. The system provides a central database
and a variety of web-based support functions to help
improve and streamline its communication and services
to members.
Company Secretarial Practice Manual
The annual update of the Company Secretarial Practice
Manual was released in August 2003. An on-line survey
to garner members’ views on the use of the Practice
Manual was conducted in April 2004 with a members’
response rate of 10%.
The Practice Manual was suspended in June 2004
pending the outcome of a market research programme
undertaken to ensure the Institute delivers useful
products to its members.
Welfare
To promote the welfare of members and students and
to enhance a feeling of comradeship, a series of social
activities were arranged during the year:
• Leisure trip to Zhongshan in August 2003;
• Dinner gathering and stress management
seminar in October 2003;
• War game in March 2004;
• Visit to ICAC in May 2004; and
• Study tour to Shanghai in June/July 2004.
Members’ Discipline
The Institute is pleased to announce that there were
no disciplinary cases referred for hearing during
the year.
Looking Ahead
The Fourth biennial Corporate Governance Conference
“Corporate Governance Reform: Is it Working?” was
successfully held on 15 and 16 October 2004. In the
year ahead, the Institute will continue to explore
opportunities to improve members’ services and
promote fellowship. The following projects are
underway:
• Annual Dinner 2005 scheduled for 12 January
2005;
• ECPD seminars and workshops that cover topics
of interest and necessity for members working
in areas both in and outside the corporate
secretarial sector will continue to be organised
on a regular basis;
• A comprehensive review of the publications that
members demand; and
• Solicit associated benefits for the membership
cards.
ANNUAL REPORT 2004
THE HONG KONG INSTITUTE OF COMPANY SECRETARIES