REPORT - Kurrajong Waratah

ANNUAL 

REPORT 

KURRAJONG WARATAH 

2009-10

PATRONS 

CONTENTS 

Patron in Chief and Patrons 

Life Members and 

Corporate Life Members 

ix 

Mission and Vision Statement 1 

Board of Directors 2009-2010 2 

Corporate Structure 3 

Chairman’s Report 4 

Chief Executive Officer’s Report 6 

Sir William Deane 

Patron in Chief 

LIFE MEMBERS 

Mrs Marjorie Anslow OAM 

Mr Herb Cowley 

Mr John Cosier 

Mr Allan Davis 

Mrs Nell Davis 

Mr Bill Howitt OAM 

Mr Wal Fife 

Mrs Marcia Fife 

Mr Michael Kennedy OAM 

Mr Peter Perkins 

Mrs Joyce Reynolds 

Hon. Kay Hull MP 

Patron 

Mr Ken Reynolds 

Mr Cedric Robertson 

Mrs Enid Scobie 

Mr Allen Thomas 

Mrs Audrey Cowley (dec’d) 

Mrs Rita Deaner (dec’d) 

Mr Bill Hurd (dec’d) 

Mrs Lettie McDonald (dec’d) 

Mrs Ada Robinson (dec’d) 

Mr Wal Scobie (dec’d) 

Mr Allan Davis 

Life Member and Patron 

CORPORATE 

LIFE MEMBERS 

Myer, Wagga Wagga 

Riverina Media Group 

Prime Television 

2WG/93.1 StarFM 

OUR MISSION 

Kurrajong Waratah provides 

services to children and adults 

with disabilities and support for 

their parent/carers. 

OUR VISION 

Kurrajong Waratah will 

continue to be at the forefront 

of delivering responsive and 

innovative quality disability 

services. 

Treasurer’s Report 8 

Deputy Chief Executive Officer’s 10 

Report 

Development Services Report 12 

Work Solutions & RMADO 14 

Waratah Industries 16 

Kurrajong Business Services 18 

People for People (P4P) 22 

Day Options 23 

Kurrajong Early Childhood 26 

Intervention Service 

Accommodation Services 28 

Wagga Wagga & West Wyalong 


Children’s, Adolescent and 

Community Living 


Wagga Wagga 

Community Support 34 


Lord Baden Powell Drive 

Wagga Wagga NSW 2650 

Phone: (02) 6925 3422 

Fax: (02) 6925 3386 

Our partners in success 42 

Staff and Employees 44 

with over 10 years service 

The year that was 46 

ACN: 002 407 294 

ABN: 55 002 407 294 

Fundraising Authority CFN 10754 

©Kurrajong Waratah 2010 

On the cover: Craig McWhinnie of Narrandera Laundry and Linen Service 

puts another load of motel linen into the dryer. 

1

2009-2010 BOARD OF DIRECTORS Executive Director Steve Jaques 

CORPORATE STRUCTURE 

Cypress Centre - 

Narrandera/Leeton 

Spins - West Wyalong 

Kurrajong Business 

Services (KBS) 

Manager: Alan Larcombe 

Kurrajong Recyclers 

Culinary Capers & 

Internal Maintenance 

Adult Service Gateway 

Riverina/Murray Area 

Disability Options 

Brokerage (RMADO) 

Work Solutions 

Manager: Crispin Lowe 


Life Member & Chairman 

Mr Garry Forde 

Vice Chairman 

Dr Michelle Fernon 

Vice Chairman 

CLIENTS 

AND 

FAMILIES, 

CARERS, 

ADVOCATES 

Wagga Wagga, 

Cootamundra and 

Tumut Centres 

West Wyalong 

Wagga Wagga 

Leeton/Narrandera 

Waratah Industries 

Manager: Jim Seymour 

Early Childhood 

Intervention Service (KEIS) 

Manager: Susan 

Macgillycuddy 

Day Options Services 

Manager: Carolyn Eckersall 

Deputy Chief 

Executive 

Officer 

Ray Carroll 

Chief 

Executive 

Officer 

Steve Jaques 


Life Member & Treasurer 

Mr Bill Howitt OAM 

Life Member & Secretary 

Mr Richard Shorten 

Director (Resigned August 2010) 

Adult Group Homes 

Wagga Wagga 

Adult Group Homes 

Wagga Wagga & 

West Wyalong 

Community Living 

Support Service 

Children's 

Accommodation 

Services & Respite 

Accommodation Services 

Manager: Cannon Banks 


Manager: Noelene Hogan 


Manager: Lyndal Ross 

Board of 

Directors 

Community Business 


InterLink 

Community Support 

Service 

Marketing/Administration 


Board of Directors and 

Executive 

Rosebank 

Retirement Village 

People for People Project 

Manager: Janet Laws 

Development Services 

Manager: Cathie Smith 

Mrs Roz Harbrow 

Director 

Mrs Pam Green 

Director 

Dr Max Graffen 

Director 

Admin/Finance/Staff 

Development 

Manager: Sharyn Atherton 

2 

www.kurrajongwaratah.org.au 

3

CHAIRMAN’S REPORT 

Part of the reason for Kurrajong Waratah’s growth 

this year and over the past five years has been the 

service funding opportunities provided through 

the NSW State Government’s “Stronger Together” 

10 year disability services strategy. 

Stage 1 of the strategy (2006-2010) has put in 

place across NSW a range of new services that 

have benefited people with disability and their 

families. These have included pathways for 

students leaving school, additional respite care 

services, group home supported accommodation, 

early intervention and additional therapy. 

Kurrajong Waratah has benefited from our 

successful tenders to provide some of these new 

services. Most notably there has been new group 

home supported accommodation to help clear 

some of the backlog and crisis demand for people 

with a disability with high support needs. 

The Disability Strategy’s next stage (2011-2016) 

is still being finalised by the State Government. 

Importantly the strategy does have bi-party 

support and therefore should not be affected by 

the forthcoming NSW State election due in 2011. 

The next five years of the Disability Services 

Strategy will have a stronger focus on earlier 

assistance and intervention for families. 

This will include funding for other supported 

accommodation services such as community 

living and in home care and support, additional 

therapy, respite care services and early childhood 

intervention. 

Kurrajong Waratah supports the need for these 

additional initiatives to address the increasing 

demand for services, rectifying gaps in services 

and the need to address previous deficiencies in 

the funding of disability services. 

Another important opportunity for the Disability 

Service sector which has gained increasing 

support and prominence over the past 12 months 

is the concept of a National Disability Insurance 

Scheme (NDIS). 

Such a scheme would entitle people with disability 

to receive the long term care and support they 

need to engage and participate in community 

life. As an entitlement (or rights scheme) it would 

guarantee for people with a disability the provision 

The strength behind our 

continued achievements is 

our mutual commitment 

to work together to make 

a difference. 


LIFE MEMBER AND CHAIRMAN 

The past year has been another strong period of 

growth and excellent performance for Kurrajong 

Waratah. This created good opportunities, 

outcomes and security for people with a disability 

and peace of mind for their families and carers. 

The demand for Kurrajong Waratah’s service is 

ever increasing. With such growth and demand it 

is important that our services and activities remain 

both focused and relevant. For this reason the 

Board and the management team reviewed the 

organisation’s Mission and Vision statement earlier 

in the year. This was to ensure that these two 

important statements, which are the key reference 

points for all current and future activities and 

proposals the Board may consider for Kurrajong 

Waratah, were still relevant. 

With a slight amendment to recognise both the 

importance and the need to further support 

parent/carers, the Mission Statement (what we 

do) is: Kurrajong Waratah provides services 

to children and adults with disabilities and 

support for their parent/carers. 

And our Vision (where we want to be) is: 

Kurrajong Waratah will continue to be at 

the forefront of delivering responsive and 

innovative quality disability services. 

of early childhood intervention services, therapy, 

equipment, accommodation support, assistance 

with participation in the community, in the 

workplace and at school based on the person’s 

need. 

It is a relatively simple idea but requires further 

evaluation. The scheme could be funded under a 

similar arrangement to the Medicare Levy ensuring 

that everyone in Australia is covered in the event 

that they are born with or acquire a disability. 

The NDIS Scheme would certainly reduce or 

eliminate the exhaustion and anxiety suffered by 

many people with a disability and their families 

and carers as they battle the multitude of 

Departments, programmes, red tape, paper work 

and waiting lists to get their needs met. 

Kurrajong Waratah has signed up as supporters 

of the scheme and have joined the campaign 

to make the scheme a reality. More details are 

available at: www.natdis.com.au . 

As is usual in our Annual Report, we cannot 

attempt to capture or do justice to the many 

achievements and initiatives that occurred over 

the period. I do however recommend to you to 

take the time to read the various service area 

reports from our management team. 

Once again I take this opportunity to acknowledge 

the input and work of my fellow Board Directors, 

our CEO, Deputy CEO, Managers, staff and 

volunteers of Kurrajong Waratah. 

The strength behind our continued achievements 

is our mutual commitment to work together to 

make a difference. 

I thank all our government funding partners, both 

Commonwealth and State, for your continued 

trust and support of Kurrajong Waratah to deliver 

excellence. 

Finally, I extend our appreciation to our 

community and business donors, supporters and 

sponsors, local councils and the media for your 

assistance and support in helping us deliver our 

services. 

Michael Kennedy OAM 

Life Member and Chairman 

PHOTO: Danni Flory loves colour and 

delights in creating some interesting 

pieces for the ‘Art to Crow About’ 

Exhibition held in December. 

4 



5

CEO’S REPORT 

and other processes are all documented, that 

they are consistent and that they are able to be 

monitored both internally and externally against 

measurable outcomes including the disability 

service standards. 

PHOTO: Jackson Carroll assists with 

computer dismantling at E-recycling 

Mr Steve Jaques 

CHIEF EXECUTIVE OFFICER 

The consolidation and growth of Kurrajong 

Waratah services has again been very strong. 

Kurrajong Waratah’s services to people with a 

disability and their families continued to grow in 

this reporting period which followed a 7% growth 

from the previous period. 

As a high performing organisation, it is anticipated 

that the expansion of our services will continue 

into the future as we respond to the increasing 

demands for services and to the changing needs 

of our clients and their families. 

Whilst this growth has been robust and 

comprehensive across all service areas, it has 

brought with it the challenge of ensuring that 

our service delivery is both sustainable and 

measurable. 

During the year, a position of Quality Assurance 

Coordinator was created to develop a stronger 

quality framework within the organisation to 

underpin this growth and our services. This 

position will ensure sustainability in our service 

excellence and best practices as we continue to 

grow and expand. 

A key objective for this position has been to 

ensure that our services’ policies, procedures 

To also help ensure sustainability of our services 

and to prepare for the future growth of Kurrajong 

Waratah, we are also in the process of developing 

a Workforce Planning Strategy. This strategy 

will include a strong training and development 

framework for staff. The training and development 

framework will ensure staff are able to acquire 

and develop their skills through recognised 

training and courses. It will also enable staff to be 

recognised for their existing skills, experience and 

qualifications. 

It is essential for staff who work for Kurrajong 

Waratah to be well trained and skilled to deliver 

our quality services and innovations. It is also 

important to develop in our staff values based 

on care and respect, integrity and trust, initiative, 

creativity and a strong performance from working 

together. 

The first stage of the training and development 

framework for staff is in place. All new permanent 

fulltime and part-time staff recruited by Kurrajong 

Waratah are now required to undertake four 

core training models from the Certificate III and 

Certificate IV in Community Services (Disability) 

Course. The four modules will be required to 

be completed by new staff during their six 

months probationary employment period and 

will be delivered in conjunction with a Registered 

Training Organisation with extensive experience in 

disability services. 

The next stage of the staff training and 

development framework will be to provide 

existing staff with the opportunity to obtain the full 

Certificate IV in Community Services (Disability) 

and/or higher qualifications. 

This workforce planning strategy is seen to be 

critical to Kurrajong Waratah’s ability to recruit 

and retain a stable skilled workforce to deliver our 

current and future services. 

In NSW, it has been estimated that 38,000 new 

staff will be needed in the community care and 

disability sector by 2014 due to expected service 

growth and natural employment attrition such as 

retirements and career changes. 

Our Workforce Planning Strategy is therefore 

targeted to position and strengthen Kurrajong 

Waratah as an ‘employer of choice’ through 

a comprehensive and strong learning and 

development framework for staff. 

Over the reporting period, Kurrajong Waratah’s 

services have continued to support many people 

with a disability and their family carers across the 

Riverina and Murray Regions both directly through 

our services and indirectly through our community 

capacity building activities and the support we 

provide to similar disability organisations in the 

regions. 

Our community education, promotional and 

fundraising events have again been very 

successful. Staff and Board members have 

regularly attended and spoken to community 

groups, our supporters, attended meetings with 

businesses and government departments and 

generally used any opportunity to proactively 

advocate the needs of people with disability and 

their families. 

These actions and the delivery of our wide and 

varied services continue to promote and enable 

people with disability to be involved in the social 

and economic fabric of their community as active 

citizens rather than passive consumers. 

Particularly pleasing this year has been Kurrajong 

Waratah’s service approach to engage with, 

support and deliver increased services to 

Aboriginal people and among communities 

of people from different cultural and linguistic 

backgrounds across the Riverina and Murray 

Regions. 

Through our work and our relationships with 

Councils, other agencies, community groups, 

businesses and individuals, we have continued 

to raise community awareness about people with 

disability and Kurrajong Waratah’s services. 

I would like to thank the Board of Directors for 

their commitment and strong governance to 

support the results that are contained in this 

Annual Report. To the Chairman and the Treasurer, 

my appreciation for your personal counsel 

on many matters during the year. I thank my 

Deputy CEO, Ray Carroll and Managers for your 

initiatives and your responses to challenges and 

opportunities as they occurred. 

Finally to our hard working staff and volunteers, 

I believe our strength as an organisation is in our 

integrity and in our ability to deliver quality and 

responsive services to people with a disability and 

their families. This could not occur without your 

efforts. Thank you. 

Steve Jaques 

Chief Executive Officer 

6 



7

TREASURER’S REPORT 


TREASURER 

I have pleasure in presenting the Treasurer’s 

Report and the Financial Statements for the year 

1 July 2009 to 30 June 2010. 

A significant indicator of the growth of the 

organisation over the year is the increase in 

turnover to $21M ($21,000,000) which is 9.5% 

greater than the turnover for the previous year. 

Total funding from the State and Commonwealth 

Governments for operational purposes was 

$11.7M ($11,700,000) or 56% of total income, 

while income from our own business operations 

totalled $6.1M or 29% of total income. Gross 

fundraising and bequests amounted to $684K 

($684,000). 

The outstanding performance of Business Support 

Services, Community Accommodation Services 

and Community Support Services enabled the 

organisation to end the year with an operating 

surplus of $1.8M. Net fundraising of $419K and 

$1.25M profit on the sale of assets (principally 

the sale of the previous recycling site in Chaston 

Street) greatly contributed to the total surplus. 

The financial success of the year has allowed the 

organisation to rebuild its cash reserves which 

were depleted from expenditure in excess of $7M 

on the new recycling facilities on the new site in 

Chaston Street. This expenditure was financed 

from our reserves supplemented by a loan of 

$2.4M from our bankers. The strong financial 

performance over the reporting period has 

enabled an accelerated repayment program to the 

bank to be adopted by the Board of Directors. An 

outstanding amount of $900K now remains owing. 

It is of vital strategic importance that the 

organisation has a strong asset base and cash 

reserves to meet issues in the future, some of 

which we are currently aware. Australia has 

an ageing population. Many of our clients and 

employees are ageing as are many of the carers 

and in many cases it is the ageing carers caring 

for ageing sons and daughters. The organisation 

must have the financial resources to meet the 

challenges these issues present as part of the 

appropriate planning for the future. The financial 

measures described above have not lead to 

any reduction in the level of service provision to 

our clients – in fact the opposite is constantly 

occurring. 

As mentioned previously, all sectors of the 

organisation have performed exceptionally well 

this year. 

Work Solutions had an outstanding year. Work 

Solutions is the service gateway for people 

with a disability into Kurrajong Waratah’s adult 

services and arranges for the placement of people 

into our Skills Options day services and into 

the supported employment businesses which 

Kurrajong Waratah operates. As part of the 

Disability Employment Network (DEN) services 

funded by the Commonwealth Department of 

Education Employment and Workplace Relations 

(DEEWR), they also place and support people 

into employment of their choice in a range of 

businesses in the wider Riverina and Murray area 

communities. Currently they are supporting over 

180 people with disability in these businesses. 

Work Solutions is one of the highest performing 

DEN service providers in Australia. 

Waratah Industries finished the year with a surplus 

of $113K compared to a $14K loss last year. 

This is the first time in many years that Waratah 

Mrs Sharyn Atherton 

FINANCE & ADMINISTRATION MANAGER 

Industries has achieved such a great positive 

result. 

Kurrajong Recyclers is capitalising on the 

advantages of the new plant as teething problems 

have been overcome, to finish the year with a fine 

result of a $313K surplus from processing up to 

16,000 tonnes of recycling materials. 

Kurrajong Business Services is a complex 

sector with ten small diverse businesses located 

at Wagga Wagga, West Wyalong, Narrandera 

and Leeton. There were some very strong 

performances notably from Cypress Laundry 

and Linen Service in Narrandera and both 

Spins Coffee Shop and Spins Recycling in West 

Wyalong. While it is to the obvious advantage 

of the organization for our Business Support 

Services to achieve a surplus, the primary 

function of our supported employment is to 

provide vocational training and employment to our 

employees with a disability. 

Overall our Business Support Services provided 

supported employment for 152 people with a 

disability. 

Community Accommodation Services had a 

good year with the completion of the two Olearia 

Place group homes in Wagga Wagga with capital 

funding of $369K from the NSW Government. 

Within Community Support Services, both 

Skills Options Day Services and Kurrajong Early 

Childhood Intervention Service in delivering their 

much needed programs, completed the year 

above budget expectations. 

Expenditure on wages, salaries and associated 

payments of $10.5M makes a significant 

contribution to the economies of the local 

government areas receiving our services 

especially through the employment of local staff. 

Local economies also benefit as a consequence 

of the organisation’s “buy locally” policy as capital 

expenditure totalled $1.6M. 

As always, fundraising, legacies and bequests 

have contributed significantly to our financial 

results with a net contribution of $419K. 

The organisation also benefits from the 

encouragement, support and assistance 

generously provided by the community in a variety 

of ways. 

I must acknowledge the tremendous initiative, 

effort and commitment made by the Managers of 

the various sectors in achieving these results. 

Finally, I extend special thanks to Mrs Sharyn 

Atherton, Finance and Administration Manager. 

Peter Perkins 

Treasurer 

8 



9

DEPUTY CEO’S REPORT 

Mr Ray Carroll 

DEPUTY CHIEF EXECUTIVE OFFICER 

The past year produced many highlights and 

challenges across the organisation as we 

delivered our quality services to over 800 people 

with a disability across the Riverina Murray region 

of NSW. 

Our supported employment services had 

another successful year providing sustained, 

meaningful employment and vocational training to 

approximately 156 people with disabilities in their 

respective businesses. 

The strong turnaround in profitability by our timber 

processing business, Waratah Industries has been 

especially pleasing. This turnaround is testament 

to the hard and enthusiastic work by our 

committed staff and employees. Contract work 

with the large timber mills such as Hyne Timber 

and Carter Holt Harvey has increased, 

plus several new customers have been gained 

during the last 12 months. 

Structural and operational changes during the 

year at our new Kurrajong Recyclers facility at 

54 Chaston Street, Wagga Wagga, have greatly 

improved efficiency. The plant is now operating 

to its capabilities. The contract to receive 

recyclable material from the Griffith and Leeton 

Shires is working extremely well and we have 

just secured the contract to receive recyclable 

material from the Lockhart Shire. We anticipate 

that in the future more local and district Shires will 

consider moving to a kerbside recycling collection 

system particularly when the proposed National 

Waste Policy becomes legislated in 2011/12. The 

Kurrajong Recyclers facility is more than capable 

of handling additional volumes of recyclable 

material which will come our way. 

Our Kurrajong Small Business services in Wagga 

Wagga, Leeton, Narrandera and West Wyalong 

continued to provide a valuable employment 

option for 67 people with a disability. These 

small businesses have limited opportunity for 

large growth in terms of commercial income, 

however, they provide meaningful employment 

opportunities and social benefits for people with 

disabilities adding to the ‘social capital’ of these 

communities. 

Our open employment service, Work Solutions 

continues to go from strength to strength securing 

work opportunities and training in jobs in the 

community for approximately 180 people with a 

disability. The continued growth of this service 

will see this service having to relocate in the near 

future to larger premises. 

In August 2009, as part of our employment 

services contract with the Commonwealth 

Government, a quality assurance triennial 

recertification audit was conducted by external 

independent auditors. The audit revealed 

continued conformity to the Commonwealth 

Disability Standards with many of our policies 

and processes regarded as best practice by the 

auditors. 

Our accommodation services incorporating adult 

accommodation in Wagga Wagga, West Wyalong 

and Leeton, children’s accommodation and respite 

as well as our community living drop in support 

service, all maintained their high level of quality 

and flexible service provision to our clients. 

In October 2009, Kurrajong Waratah was 

successful in being appointed to the Ageing, 

Disability and Home Care’s (ADHC) Pre-Qualified 

List for Accommodation Support Services. 

The appointment to this list means that future 

tendering for supported accommodation services 

by the NSW Government for individuals and/ 

or groups of people with a disability will be 

simplified, streamlined and better coordinated. 

This appointment will provide opportunity for 

Kurrajong Waratah to grow our supported 

accommodation services through new funding 

opportunities. 

During the year, in response to a tender released 

by Home Care Service of NSW, Kurrajong 

Waratah was one of a number of service providers 

selected to provide (on a subcontract basis) ‘in 

home respite care’. The tender was released by 

Home Care to deal with the expected increase in 

demand for its in home services as a result of the 

ageing population of NSW. 

Our Skills Options day services in Wagga Wagga, 

Leeton and West Wyalong have continued to 

respond to the increasing needs of many of our 

clients who are ageing and require a different 

type of service. These services will continue 

to grow in the future and we are well placed to 

accommodate this growth which has and will 

require an increase in staffing and other resources. 

In our early childhood area, our Kurrajong Early 

Childhood Intervention Service (KEIS) again 

experienced substantial growth with over 200 

children now receiving crucial early childhood 

intervention services. This growth has resulted in 

increased staffing levels and the need in the near 

future to look at providing expanded physical 

space for the staff to work in. 

InterLink which coordinates Kurrajong Waratah’s 

Support Coordination Program for Older Parent 

Carers across the entire Riverina and Murray 

Regions received advice of ongoing recurrent 

funding from the NSW government. This was 

great news. Over 200 older parent/carers in 

the Riverina and Murray regions have received 

support and assistance from InterLink to 

improve their quality of life. Of particular note 

is the significant number of ‘hidden carers’ and 

aboriginal people and families that have been 

able to be assisted. 

During the reporting period, Kurrajong Waratah 

was chosen to run a new staff training project 

called People for People (P4P). This two year 

pilot in the Western Region by NSW ADHC is 

part of the “roll out” of their current Behaviour 

Management Strategy. P4P involves building the 

capacity (skills, knowledge and competencies) 

of staff working in non government organisations 

in the Riverina, Murray, Orana and Far Western 

Regions of NSW. Over 90 presentations to non 

government organisations in Positive Behaviour 

Support, Restricted Practices Awareness and 

Achieving Quality Outcomes have been delivered 

with great success. We thank NSW ADHC for their 

confidence in Kurrajong Waratah to successfully 

deliver quality training on their behalf. 

Our Development Services section again did 

an excellent job in maintaining the strong 

community support for the organisation during 

a period of major economic uncertainty within 

the business sector. The annual Art Union and 

Race Day again produced outstanding results 

which would not have been achieved without this 

strong community support and belief in Kurrajong 

Waratah’s ability to make a huge difference to 

people’s lives. 

Our small but hard working administration section 

had a very busy year supporting all service 

areas from a financial management perspective, 

ensuring that internal controls and processes 

are maintained. The team is constantly looking 

to upgrade our processes, our information 

technology and communication systems to 

ensure that all sections receive timely and reliable 

financial information on which to base their sound 

service or business decisions. 

Finally, I would like to thank our CEO, Steve 

Jaques for his advice and support during the year. 

Thank you also to our skilled Managers, staff and 

employees who all apply themselves diligently in a 

very rewarding environment. 

Ray Carroll 

Deputy Chief Executive Officer 

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11

DEVELOPMENT SERVICES REPORT 

Mrs Cathie Smith 

DEVELOPMENT SERVICES MANAGER 

Kurrajong Waratah continues to work in a close 

co-operative partnership with the local community 

to support our work. 

We are proud that this strong partnership provides 

not only direct benefits for people with a disability 

and their families, but Kurrajong Waratah’s 

involvement also provides economic and other 

benefits for the community. 

These benefits include among other things, our 

role as a major employer in the community and 

through the purchase of goods and services from 

local businesses through our ‘buy local’ actions. 

At the present time Kurrajong Waratah provides 

full time, part time and casual employment to 

some 242 local and district people. 

We value our relationship with all our business and 

community supporters enormously. Without them 

there naturally would be things that Kurrajong 

Waratah would be unable to achieve for people 

with a disability and their families. I am incredibly 

proud of the fact that our local community 

recognises that Kurrajong Waratah receives only 

half of the funding required to provide our current 

services and importantly, responds to it with offers 

of support and help. 

Today 800 babies, children and adults with a 

disability and their families use the services 

Kurrajong Waratah provides. This number 

continues to grow and their needs will become 

more complex and will change as they age. 

This will place additional demands on Kurrajong 

Waratah’s resources and services. 

It is particularly important therefore that we 

continue to maintain a solid support and 

fundraising program that relies not only on 

specific fundraising events, even though they are 

a vital part of it, but on the ongoing generosity 

of businesses, clubs and the people in the 

community. 

The potential from one area of community support 

was highlighted during the year when a bequest 

from our friend the late Kate Banting from Temora 

was received. While a gift of this type is the 

final one a person makes, it is one that has the 

capabilities to create benefits that live beyond the 

benefactor. 

In Kate Banting’s case, we had the benefit of 

knowing just what her wishes for Kurrajong 

Waratah were and importantly we had the 

opportunity to thank her personally, which is not 

always the case. 

Due to the increasing number of enquiries, we will 

be developing a brochure on this particular way of 

supporting Kurrajong Waratah in the near future, 

to assist with the enquiries we receive through our 

publications as well as when people are making 

or revising their wills. Advice in the meantime is 

only ever a phone call away and I encourage and 

welcome contact from our supporters. 

Our fundraising campaign to be able to construct 

a third group home at our Olearia Place 

development continued to be at the forefront 

throughout the year. 

We are confident that with continued support we 

should be in a position to commence construction 

of this much needed house for adults with a 

disability in 2011. 

Our partnership with 

so many areas of the 

community is more 

necessary now than ever 

before. 

The Kurrajong Waratah Race Day was again a 

resounding success. The sponsors who have 

been part of this event, in some cases for over 20 

years, are to be applauded as are the wonderful 

Race Day committee who work hard to ensure 

they maintain the momentum and financial 

success of this event. I thoroughly recommend 

for your perusal the list of individuals, groups and 

corporations who are recognised in the thank 

you and acknowledgement pages of this annual 

report. 

Our Art Union, while now in its 32nd year, 

continued to provide a major source of fundraising 

income for the organisation throughout the year. 

The support of our loyal media, many of whom 

are Corporate Life Members of Kurrajong Waratah 

and Allen Thomas of Thomas Bros and Myer who 

are also both Life Members, are amazing in the 

support they provide. 

The other major event Kurrajong Waratah is 

involved in is the Christmas Spectacular. Again 

there are a number of groups, corporations and 

individuals whose support is vital to the success 

of this event and who are recognised in the 

acknowledgement section of this annual report. 

It would be remiss of me to record this year 

without paying particular attention to the members 

of Wagga Business NetworX, Myer staff and a 

number of service groups who give their time 

in a voluntary capacity to run successful events 

which result in significant donations for Kurrajong 

Waratah’s services for people with a disability. 

Kurrajong Waratah recognise that each of the 

donations they have made throughout the year 

was the result of the hard work of the members of 

these respective groups. 

Athol Bryon and Bill Harris, two members of ‘Dad’s Army’ are 

regularly found at Hildasid enjoying the rural environment 

and being a great asset to Kurrajong Waratah. New recruits 

are urgently needed, so if you are retired or just enjoy the 

outdoors, perhaps you could volunteer your services for even 

a couple of hours a week. Contact Cathie Smith on 0438 219 

487 for information. 

To those who have continued to support our work 

during the year we thank you most sincerely. 

We cannot do the job ahead alone and our 

partnership with so many areas of the community 

is more necessary now than ever before. 

To the Managers and staff of Kurrajong Waratah 

who volunteer their time to ensure our events are 

successful, my staff who give over and above to 

ensure success and our Executive who support 

what we do, I offer my sincere thanks. 

Finally, to each and every person who is named 

as a donor, supporter or volunteer in the 

acknowledgement pages of this report I thank 

you most sincerely for helping Kurrajong Waratah 

make a real and lasting difference to people’s 

lives. 

Please know with absolute confidence that 

without your support today and into the 

future, someone with a disability would miss 

an opportunity which could benefit them for a 

lifetime. 

Cathie Smith 

Development Services Manager 

12 www.kurrajongwaratah.org.au 


13

WORK SOLUTIONS & RMADO 

Mr Crispin Lowe 

WORK SOLUTIONS & RMADO MANAGER 

It has been a very successful year for Work 

Solutions. We have once again attained the 

highest performance five star rating from 

government for our disability employment 

contracts which provide support to jobseekers 

with a disability to gain and maintain employment 

within their local community. 

Over the last three years, Work Solutions has 

achieved a rating within the top 10% nationally, 

which is a tremendous achievement for a regional 

service provider. For our current contract just 

finished, we achieved a rating in the top 4% 

nationally. 

I have previously reported on the changes to 

disability employment programs, funded by the 

Commonwealth Department of Employment, 

Education and Workplace Relations (DEEWR). 

In March this year, new government contract 

changes formed the Disability Employment 

Services (DES) program. 

The main changes to the programs are: 

• The removal of the cap (limit) on the number of 

clients we can service. 

• The introduction of annual Ongoing Support 

Assessments conducted by independent 

assessors, which determine if people in jobs for 

more than 12 months require ongoing support 

to maintain their employment. 

Despite the increased contractual obligations of 

the new program, we will see an influx of new 

clients across the Riverina Murray region to Work 

Solutions now that the limit has been lifted. 

I would like to thank my staff for their hard work 

during the initial stages of the transition process in 

readiness for the DES Program. 

The changes also required a restructure and the 

creation of a position of Employment Programs 

Coordinator to ensure that the transition process 

continues to run smoothly and our growing 

team which included two additional full time 

staff working from our Leeton office, continued 

to achieve quality outcomes for our clients 

across the different employment and post school 

programs we provide. 

As part of Work Solutions’ role in ensuring 

Kurrajong Waratah continues to meet all of its 

contractual obligations, a Quality Assurance 

Coordinator has also been appointed to work 

within the Work Solutions team. This position also 

assists the Vocational Training Officers (VTO’s) 

employed in Kurrajong Waratah’s supported 

employment services and Work Solutions 

Employment Consultants to ensure that we 

continue to attain Quality Assurance certification 

and provide training and support which is in line 

with the key performance indicators under the 

Commonwealth Disability Employment standards. 

This position supports the organisation by 

coordinating the development and updating of 

policy and procedures required by Kurrajong 

Waratah’s services. 

Once again our transition to work programs, have 

had a busy time with a large number of school 

leavers embarking on the journey from school 

to work in Leeton, Deniliquin, Narrandera and 

Wagga Wagga. Each school leaver is supported 

Each school leaver is 

supported to develop an 

individualised program 

that assists their career 

and skill development. 

to develop an individualised program that assists 

their career and skill development and provides 

the opportunity to try different workplaces. 

There were 11 people who chose to attend Work 

Solutions Certificate I in Employability Skills, a 13 

week course covering just what it takes to hold 

down a job, as well as attending first aid and 

introduction to occupational health and safety. 

Our transition to work program has successfully 

seen a number of people already finding fulltime 

employment, both within Kurrajong Waratah’s 

supported employment services as well as in the 

local business community. 

I would like to thank all of the team at Work 

Solutions for their hard work during an extremely 

busy year and I welcome our new staff and look 

forward to another big year. 

Crispin Lowe 

Work Solutions Manager 

Photos: 

TOP: Rebecca Jenkins recently completed 

Becoming a Worker course after leaving school. 

Rebecca has now successfully gained employment 

as an Assistant in Nursing at Caloola Court. 

CENTRE: Timothy Bristow has been employed 

part time at Coles since 2004. With Work Solutions 

support, Tim has progressed in his employment 

and is shown here maintaining stock control. 

BOTTOM: Susan Casey began as a volunteer horse 

trainer at Riding for the Disabled. Since registering 

with Work Solutions, Sue is now employed at RDA 

and currently completing a Certificate 2 in Racing 

(Stable hand). 



15

WARATAH INDUSTRIES 

Mr Jim Seymour 

WARATAH INDUSTRIES MANAGER 

This year has certainly been a time of change 

for Waratah Industries in streamlining our 

product range and a large focus on ensuring our 

machinery is fully utilised. Both these business 

strategies has resulted in a growth in sales 

volumes and in products that both suit our factory 

and our employees’ skills. Based on this strategy 

into 2011, we are confident that we will continue 

to improve the customers and volumes at Waratah 

Industries. 

The support we have had from various 

companies, Hyne Timber Tumbarumba, Carter 

Holt Harvey Tumut, Waterhouse Melbourne, 

Newtech Tube Co Sydney, Austrak, Ausply 

and Leighton Constructions are just a few of 

the businesses who have contributed to our 

successful year. 

The flexibility of our business and our ability to 

produce products which larger producers do not 

find attractive has allowed us to fit into a niche 

market supplying short run, high value quality 

products or specialist profiles which suits our 

customers’ needs, as well as producing for our 

longer term contracts. 

Passing the stringent criteria to obtain the 

Australian wood packaging certification, which 

The employees have 

continued to step up and 

show what great skills 

and work ethic they 

have to make Waratah 

Industries a true timber 

processing business to be 

proud of. 

allows Waratah Industries to certify that timber 

products we produce comply with Australian 

standards has opened up further opportunities to 

expand our business to companies that export 

their timber product. 

Throughout the year we have aimed to always 

produce quality products on time and to 

customer’s requirements in full, which has ensured 

our customer base has confidence in the Waratah 

Industries operations and will continue to place 

orders. 

The employees have continued to step up and 

show what great skills and work ethic they have to 

make Waratah Industries a true timber processing 

business to be proud of. 

The focus for the future to continue to lift sales 

volumes, will be a greater emphasis on working 

smarter and safer, rather than working harder. 

This will be achieved through a higher degree of 

computer controlled machinery and increased 

vocational and training opportunities which our 

staff and employees have embraced. 

Safety remains a core value of Waratah Industries 

and work processes and equipment continue 

to be changed to improve our safety level. 

The support of the Board with new equipment 

purchases this year has improved the safe 

working conditions on site as well as reducing 

the level of manual handling on our employees. 

Other areas of safety improvement include house 

keeping and changing from metal strapping to 

plastic strapping on pallets of products, improved 

machine isolation and an overall lifting safety 

awareness and standards. 

Work conditions on site have improved 

dramatically with the yard being concreted and 

the arrival of a new truck. 

With the recent arrival of the new semi optimising 

docker saws our length quality has improved and 

combined with a higher throughput the machines 

are capable of, it has ensured the capacity to take 

on more work. 

We are looking forward to the coming year. With 

the confidence returning to the Australian timber 

market our business can only continue to grow. 

I would like to thank my staff and employees for 

their continued support and the dedication they 

have in making Waratah Industries a success this 

year. 

Thank you also to our CEO Steve Jaques, Deputy 

CEO Ray Carroll and the Board of Kurrajong 

Waratah for their continued support and 

contributions to Waratah Industries. 

Jim Seymour 

Waratah Industries Manager 

Photos: 

TOP: Employees quickly adapted to the pace 

of the semi automated docking line machine 

commissioned at Waratah Industries during the 

year. Lesley Daniels and David Perkins are among 

the employees who have added using this machine 

to their competencies during the year. With the 

automated features of the machine, volume and 

work safety are greatly enhanced. 

CENTRE: A variety of posts and pegs are produced 

at Waratah Industries including guide posts 

and surveyor’s pegs. Peter Flaskas meets the 

customer’s requirements by painting them white. 

BOTTOM: Wayne Taylor ensures timber is ready for 

production and assists with stock movement and 

safe storage. 



17

KURRAJONG BUSINESS SERVICES 

Mr Alan Larcombe 

KURRAJONG BUSINESS SERVICES MANAGER 

Over the past five years Kurrajong Business 

Services (KBS) has grown from employing 68 

adults with a disability supported by 28 staff to 

125 employees with a disability supported by 55 

staff. 

This expansion of KBS has also been brought 

about by the inclusion of Kurrajong Recyclers 

located at our new site at 54 Chaston Street, 

Wagga Wagga in September, 2009. 

Kurrajong Business Services now consists of 

eight businesses located in Wagga Wagga, West 

Wyalong, Narrandera and Leeton with a variety 

of commercial operations from three recycling 

businesses, a commercial laundry, food and 

catering, a café/coffee shop, an ironing service, 

internal property maintenance/fleet management 

and a school bus contract. Such a wide and 

varied mix provides great choices for adults with 

a disability seeking supported employment with 

Kurrajong Waratah. 

Kurrajong Recyclers underwent a significant 

review and restructure of its operations during 

the year bringing about increased business 

efficiencies in the day to day operations, financial 

benefits and greater productivity and commitment 

from staff and employees. 

This review and restructure has overcome the 

difficulties and delays in starting up the new 

Materials Recovery Facility (MRF) reported last 

year. I am very pleased to report that having 

positively overcome these issues the new MRF 

is processing residential recycling materials not 

only from Wagga Wagga but from Leeton, Griffith, 

Deniliquin and Lockhart local government areas. 

Commercial and industrial materials received and 

processed is also on the increase. 

The overall monthly tonnages of material leaving 

the site for sale exceeds 1,300 tonnes and the 

commodity prices are slowly improving with only 

occasional fluctuations. The demand and variety 

of material required by our customers is steady 

and is a very encouraging pattern for the future. 

In the latter part of this year, we received advice 

from the Commonwealth Government that our 

application for a grant to build a large E-recycling 

facility was successful and will allow us to expand 

our existing operations in recycling materials 

originating from electronic equipment such as 

computers and televisions. 

This grant is part of the Commonwealth 

Governments’ “Jobs Fund – Get Communities 

Working” national program and is specifically 

intended to create local employment opportunities 

for adults with a disability. The operation will be 

known as Kurrajong Recyclers E-recycling and it 

is planned to be in full swing by the end of 2011. 

The facility will be located on our main site at 54 

Chaston Street adjacent to the new MRF building. 

During the year, the business services located 

at Narrandera, Leeton and West Wyalong 

underwent a restructure and are now known as 

Outreach Business Services. This encompasses 

the services identified as Cypress Centre and 

Spins and are now operated under the direct 

accountability of one Outreach Co-ordinator. To 

date it is apparent that this process has been very 

successful and has resulted in further efficiencies 

and financial benefits without any disruption or 

disadvantages to the staff and employees working 

in the businesses. 

As mentioned previously KBS operates three 

recycling services and two of these are located 

at Narrandera and West Wyalong. These two 

services stand alone and do not rely on our larger 

service in Wagga Wagga but support is always 

available whenever required. 

Their primary activities consist of the collection 

and processing of cardboard and paper from 

commercial and industrial premises and also 24 

hour drop off facilities for local residents, as their 

respective local government areas have yet to 

introduce a kerb side residential collection service. 

The baled materials are freighted to Tumut and 

Sydney and the combined result is approximately 

45 tonnes per month. Combined, these recycling 

services employ 14 adults with a disability and 

four staff. 

The new MRF is 

processing residential 

recycling materials not 

only from Wagga Wagga 

but from Leeton, Griffith, 

Deniliquin and Lockhart 

local government areas. 

Photos: 

TOP: Café Peckish provide high quality food to 

locals and travellers at West Wyalong, including 

meals prepared by Troy Godde. 

CENTRE: Spins Recycling maintained their 

pamphlet folding and distribution contract in West 

Wyalong during the year. Phillip James and Scott 

McClintock are pictured on the job. 

BOTTOM: Narrandera Laundry and Linen Service 

launder on average, 10 tonnes of linen per month. 

Part of Jeanette Miller’s duties is to package linen 

in preparation for delivery to customers. 



19

The Narrandera Laundry and Linen Service which 

operates in Narrandera and Leeton has completed 

another very successful year with increases in 

turnover, laundering an average of 10 tonnes of 

linen per month. The Leeton Ironing Basket has 

consistently maintained the valued service to the 

many customers and plays a role in supporting the 

presence of the other services provided in Leeton 

by Kurrajong Waratah for the needs of adults with 

a disability from Leeton and Narrandera Shires. 

Café Peckish located in the grounds of the very 

pleasant main park in West Wyalong continues to 

provide a high quality food and dining experience 

for the local community and the travelling tourists 

that use the Newell Highway from Victoria and 

Queensland. The success of this business seems 

to stem from the continued innovation in changing 

the menu to suit the seasons and also the 

attraction for children with the olive tree maze, for 

birthday parties. 

Culinary Capers located in Wagga Wagga have 

consolidated their position in the business 

community in providing consistent quality 

products for the many local food outlets. This 

consistency is achieved by the commitment of all 

and the ever demanding provisions of the NSW 

Food Authority food licence that we are required 

to hold and maintain with regular independent 

audit inspections and monthly laboratory testing 

of the bacteriological food quality of our product. 

Photos: 

TOP: Simon Doss and Nathan Collins ensure steady 

movement of cardboard and paper on the conveyor 

at Cypress Recycling in Narrandera and remove 

incorrect items. 

CENTRE: Culinary Capers continue to provide 

consistently high quality products to many local 

food outlets, including their chicken meat. Mary 

Heffernan is pictured preparing a fruit platter for a 

regular customer. 

BOTTOM: The Kurrajong Maintenance Crew 

continued to provide assistance and support for 

many Kurrajong Waratah properties including 

Rosebank Retirement Village where bins require 

regular washing after being emptied by the external 

contractor. The crew make swift work of the job. 

The business services 

located at Narrandera, 

Leeton and West Wyalong 

underwent a restructure 

and are now known 

as Outreach Business 

Services. 

The Kurrajong Maintenance crew located in 

Wagga Wagga continued to be responsible for the 

maintenance of some 25 local properties owned 

and/or occupied by various Kurrajong Waratah 

services and also maintained fleet management of 

about 60 motor vehicles that are required to meet 

the needs of our services. 

The Department of Education and Training have 

again extended the school bus run contract 

service to Kurrajong Waratah, which is very 

efficiently operated by the staff and employees of 

this maintenance service. 

In conclusion, I would like to thank very much, all 

of my staff and employees who have supported 

the many changes and challenges that have been 

presented in the businesses throughout the year. 

Without this enthusiastic support and 

commitment, the goals and future initiatives that 

have been implemented could not have been 

achieved. 

Alan Larcombe 

Kurrajong Business Services Manager 

Photos: 

TOP: Attention to detail and ensuring their safety 

and the safety of others is paramount to all workers 

at Kurrajong Recyclers including the team pictured 

sorting on the production line. 

CENTRE: Employees are looking forward to their 

new work facility in 2011, but in the meantime 

maintain their busy E-recycling service. 

John Clarke dismantles another unit conscious of 

safe practices. 

BOTTOM: Jarrod Beere undergoes training on 

linen folding with staff member Tracey Durnan at 

Narrandera Laundry and Linen Service. 



21

PEOPLE FOR PEOPLE PROJECT 

Reduce the client’s 

need to display the 

challenging behaviour 

Mrs Janet Laws 

P4P PROJECT MANAGER 

During early 2009, the NSW Ageing, Disability 

and Home Care Division (ADHC) Western Region 

trialled a behaviour intervention training and 

support initiative for its funded non government 

(NGO) disability services. As a result of the 

success of this initiative and the unmet demand 

for staff training and support, Kurrajong Waratah 

was funded to continue to deliver this staff training 

to disability services across the Western Region 

over two years. 

Kurrajong Waratah has called the project “P4P” 

which stands for People for People – Positive 

Outcomes for staff and for people with disabilities 

in non government services. A Project Manager 

based in Wagga Wagga and a Project Officer 

based in Bathurst were employed to deliver the 

P4P initiative. 

P4P has been very successful in its first year of 

providing free staff training to NGO staff in: 

• Positive Behaviour Support – providing staff 

with an understanding of challenging behaviour, 

what it is and what it means for the client and 

how to provide better support for the client 

to reduce the client’s need to display the 

challenging behaviour. 

• Restricted Practice Awareness – identifying 

what are restricted practices, the environments 

they might be required and the process required 

to obtain consent and authorisation. 

• Achieving Quality Outcomes – is an overview 

of the process for identifying gaps in a client’s 

life through what they are telling us through 

their responses to their environment and setting 

mutual goals which are relevant and important 

to the client. 

Another objective of the P4P project has been to 

set up Mentor Support Network meetings across 

the Western Region. This enables the project to 

provide more training and support to individuals 

from disability services who are expected to share 

the information and knowledge they learn within 

their own organisation through mentoring their 

colleagues. 

Janet Laws 

P4P Manager 

Participating in Person Centred Thinking Training 

are l to r: Julie Young (Elouera), Kate Smith (CASS), 

Kathy Walker (The Leisure Company) and Michelle 

Potter (Woodstock). 

DAY OPTIONS 

Mrs Carolyn Eckersall 

DAY OPTIONS MANAGER 

Day Options 

Skills Options operates services in Wagga Wagga, 

West Wyalong and Leeton to provide day support 

to 64 adults with a disability who have medium to 

high support needs. Skills Options is funded by 

the NSW Department of Human Services, Ageing 

and Disability and Home Care Division to provide 

a range of meaningful activities which reflect 

people’s needs and life stages. 

Skills Options assisted clients to identify and 

achieve their lifestyle goals through the Personal 

Plan process. This process involves asking our 

clients what they would like to do using pictures 

or lists with examples of what types of activities 

are on offer. We also check with parents/carers/ 

advocates as to what ideas they have. From this 

we are able to set up a program of activities so 

that the person knows what is planned for their 

week with the flexibility for change if the person so 

desires. The aim is for people to develop or keep 

their skills in the activities he or she chooses. 

The key to providing a quality service is having 

a variety of activities on offer to clients as well 

has having a well trained, versatile team of 

staff. Having staff who come from a variety 

of backgrounds brings many skills, personal 

interests and talents to the service which enables 

a more varied program to be developed and 

offered to clients. Programs can include cooking, 

swimming, woodwork, shopping, art, attending 

TAFE/the Community College, participating in the 

community or developing performance skills for 

example. 

In 2009, performing artists with disabilities 

linked up with the Wagga Wagga School of Arts 

Community Theatre (SOACT) artists to present 

a play called ‘The Black Sorcerer’. This was a 

charming fairytale written by a client from The 

Leisure Company. 

The performances were part of a project called 

LinkAble, which was a collaborative endeavour by 

the School of Arts Community Theatre (SOACT), 

Kurrajong Waratah and Kooringal High School. 

LinkAble was funded by Regional Arts NSW. 

The key to providing 

a quality service is 

having a variety of 

activities on offer to 

clients as well has 

having a well trained, 

versatile team of staff. 

Also in 2009 we held our annual Art Exhibition 

which was a collaborative exhibition of artworks 

from Skills Options Day Service Kurrajong 

Waratah, The Leisure Company, Willans Hill 

School, the Riverina Community College and 

Wagga Wagga High School. 

The exhibition presented to the public the abilities 

and achievements of people with a disability. 

Our art exhibition was held in conjunction with 

“International Day of People with a Disability” 

which is celebrated worldwide. 

Those attending the opening night of our 

exhibition were treated to The Twilight Dance 

Troupe performing ‘Diurnal’, a Butoh dance. 



23

The development of this dance piece was made 

possible by the Phil and Joan Millard Trust Fund 

established within Kurrajong Waratah by the 

Millard family. 

Skills Options in Wagga Wagga has benefitted 

from having a variety of locations to work from 

and this helps ensure people are spending their 

day on projects and activities they like and with 

people whose company they like. However, it 

is important to note that not everyone is able to 

cope with or wants a setting where there is group 

support. Sometimes people require a service 

where activities are accessed from their home or 

they need a quieter setting as their base and we 

endeavour to meet this need where we can. 

Overall the clients and staff of Skills Options 

Leeton, West Wyalong and Wagga Wagga have 

had a very busy 12 months where much has been 

achieved. 

Thanks to all the staff, volunteers, clients, and 

families and carers for all your support with 

making things happen. 

Carolyn Eckersall 

Day Options & RetireLink Manager 

Robert Rudd enjoys his volunteer involvement in 

Spins Recycling pamphlet distribution contract in 

West Wyalong. 

Photos: 

TOP: Brenton Howard and Florence Edwards 

waiting in the wings for their part in the 

production The Black Sorcerer, one of six 

performances people were involved in during 

the year. 

CENTRE: Pictured enjoying a quiet moment 

with his four legged friend Barnie at Skills 

Options Tompson Street is Grant McMullen. 

BOTTOM: The rear of Skills Options Leeton 

has been enhanced and the area now used 

for growing vegetables and plants. Suzie 

Jennings enjoys being involved and is 

pictured watering the gardens. 

Photos: 

TOP: Brock Cassimatis and Mickey the horse. 

Brock’s volunteer work involves cleaning the 

stables and washing the bridles. 

CENTRE: The All Abilities Theatre Company 

presented ‘Comet Chaser – The Man With 

Amazing Powers’ at the Playhouse Theatre. 

Alison Williams played the second officer (L) and 

Katie Benson the space nurse. Photo courtesy 

of The Daily Advertiser. 

BOTTOM: Carmel Halloran is always ready with 

a welcoming smile as she goes about her work 

at Skills Options Fitzmaurice Street. 



25

EARLY CHILDHOOD INTERVENTION SERVICE 

Mrs Susan Macgillycuddy 

EARLY CHILDHOOD INTERVENTION 

SERVICE MANAGER 

In 2009, Kurrajong Early Childhood Intervention 

Service (KEIS) delivered high quality early 

childhood intervention services to 207 families and 

their children with a disability or developmental 

delay in two or more areas. 

KEIS has an excellent dedicated team that is very 

committed to the children and families and are 

widely acknowledged for the tremendous work 

they do. Together with families, the KEIS team are 

making huge differences in children’s lives. 

KEIS once again successfully provided a ‘one 

stop shop’ early childhood intervention service to 

ten local government areas. We employed a total 

of 23 specialised early childhood transdisciplinary 

team members to deliver our services. Every child 

and family were provided with a ‘team around 

the child’ which consisted of an early childhood 

educator, speech pathologist, occupational 

therapist, physiotherapist, family support worker 

and were supported by administration staff and 

the Manager. 

A major initiative in the year was the partnership 

we formed with the Riverina Medical and Dental 

Corporation through the SEARCH project to 

provide Speech Assessments for Indigenous 

children aged from 0 – 7 years. The SEARCH 

project is a longitudinal study of the health of 

indigenous children 0 – 18 years. Our involvement 

is greatly assisting with early identification of 

developmental delays for Aboriginal children 

under seven. 

The federally funded Rural Beginnings Program 

continued to assist families living in rural and 

remote areas to access equitable early childhood 

intervention services in or close to their local 

community. Through the commitment and skills 

of the specialised paediatric KEIS team we have 

been able to provide responsive early childhood 

intervention services to the diverse needs of 

children, families and the local community. 

In 2009 there was an array of disabilities and 

individual needs presented at KEIS by children 

seeking our assistance. The areas and types 

included: Cerebral Palsy – 2%, Developmental 

Delays – 38%, Global Developmental Delays 

– 15%, Premature – 8%, Autism – 15%, Down 

Syndrome - 4%, Spina Bifida – 2%, Foetal 

Alcohol Syndrome – 1%, Other syndromes – 15%. 

KEIS services follow a family centred philosophy 

where we take a holistic approach to our services 

for both the child and their family. The family 

support team are extremely dedicated and 

committed to the families. The team provides 

positive parenting programs (Triple P groups) for 

KEIS families. Many families testified that the 

program made a huge difference in their parenting 

Great work John! Educator Maree Kok is full of 

praise for having finished his puzzle during John’s 

one-on-one session with her. 

and this has had a positive effect on their child’s 

development and on their own confidence to be 

their child’s primary intervention worker. 

The family support worker team also assisted 

with organising community events to promote the 

awareness and inclusion of people with disabilities 

and their families in the community. Successful 

events held were the Buddy Walk around Lake 

Albert during Down Syndrome week and Kites for 

Kids at Ashmont Oval during Early Intervention 

Awareness week. 

An integral part of KEIS is to assist families 

to establish a social and support network 

where they can share their joys, triumphs and 

disappointments with each other. Families shared 

time together when attending early learning 

groups and the family support worker team 

also organised coffee mornings and girl night’s 

out. The friendships parents form at KEIS are 

continued after leaving our service and they 

become lifelong supports. 

The KEIS team would like to thank all the families 

and children for working closely with us. The KEIS 

team is a partnership and one that is based on 

trust. We have been greatly honoured to be part of 

the families and children’s lives. 

Susan Macgillycuddy 

Early Childhood Intervention Service Manager 

Photos: 

TOP: Showing his Physiotherapist Liz how much he 

can enjoy catching the bubbles in his new Quickie 2 

kids wheelchair is Joe Roberts . 

CENTRE: Never too big to enjoy playing cars. 

Codan-Wayne Richter with his dad Wayne making 

the most of their time together while at KEIS. 

BOTTOM: Lots of mess but definitely lots of fun too 

for Charlie Achilles as he finishes another session 

at KEIS. 

26 www.kurrajongwaratah.org.au www.kurrajongwaratah.org.au 

27

ACCOMMODATION SERVICES 

Mr Cannon Banks 

ACCOMMODATION SERVICES MANAGER 

(Team B & C) 

Accommodation Teams B & C 

This year has certainly been busy for Adult 

Accommodation as a whole and for Team B and 

Team C it wasn’t hard to be caught up in the 

turbulence of significant change. 

In November 2009, NSW ADHC funded Kurrajong 

Waratah to run a two year staff development 

project called People for People (P4P). This 

project provided opportunities for Management 

and Team Leader changes for Teams B & C. 

These changes were part of an overall 

reconfiguration of Adult Accommodation due to 

two new houses being built. The opportunity to 

restructure adult accommodation teams through 

a very comprehensive and extensive process 

involved clients, families and staff. 

Team B has established itself and is really taking 

a strong hold on how it runs as a whole, with 

routines being changed and varied to suit clients’ 

needs. Team B is running smoothly and the 

clients are really getting the best service from this 

reconfiguration change. 

As an example, six clients had the opportunity to 

be able to go on a holiday to Batemans Bay. They 

enjoyed a five day short break on the coast which 

included a range of activities such as taking part 

in leisurely strolls along the beach, visits to Mogo 

Zoo and other local attractions. I would like to 

thank all staff who assisted in the implementation 

of this worthwhile event. It is only financially 

possible to offer such opportunities with staff 

support to flexibly reshuffle staffing resources in 

our other houses. 

Team C has also had an eventful year, obviously 

with the changes which occurred in October being 

the main focus. Staff training in regards to clients’ 

health needs has been a major area of central 

interest. Team C houses a number of clients with 

particularly high support requirements, which as 

a result have meant updating all comprehensive 

health assessment programs so as to maintain 

and provide the highest possible care. 

With a particular client entering Team C, we 

explored a range of options in alternative living 

and commuting opportunities. The successful 

implementation of this goal has given the client a 

healthier lifestyle and encourages a more active 

participation in everyday movements to work. 

Staff are to be thanked for their ongoing help and 

enthusiasm of this goal. 

We have had the opportunity, in line with P4P 

project to put into service a Lifestyle Environment 

Review for a particular client. This enabled the 

staff of the client to focus on decisions from an 

‘important for’ and ‘important to’ perspective. 

The program allowed staff to view their workplace 

with fresh eyes, establishing new goals and 

reassessing what is important to the client. There 

has been a wonderful positive response from staff 

in support of the program and the benefits of it 

for their work. More importantly, the client has 

reestablished contact with family members due to 

the program and has regular reaffirmation of their 

value. 

It has been a sincere pleasure to partake in such 

a successful year for this valuable organisation. 

I would particularly like to acknowledge and 

recognise the contributions made by staff and the 

support and encouragement of management. My 

thanks are especially extended to my committed 

and hard working Team Leaders and staff of 

Teams B and C. 

Cannon Banks 

Accommodation Services Manager 

(Team B & C) 

Staff training in regards 

to clients’ health needs 

has been a major area of 

central interest. 

Photos: 

TOP: Travelling independently to work or 

their day service is extremely important to 

many group home residents and Lorraine 

Pitman knows just what she has to do. 

CENTRE: Keeping fit and active is an 

important part of life for everyone and Helen 

Makeham gets some added exercise at 

Primage. 

BOTTOM: Jade Ballantyne and Libby Biar 

looked just the part at the fancy dress 

dance held at Young. Disability services 

across the Riverina host and support regular 

dances which provide people with disability 

opportunities to socialize and keep regular 

contact with friends they have made over 

the years. 



29


Mrs Lyndal Ross 


(CGH, CLSS & Allambie) 

Allambie Accommodation Support Service 

The Leeton Allambie clients have all experienced 

many achievements this year. They have been 

supported to access the community, go on 

exciting holidays, maintain friendships, learn new 

skills and make healthy lifestyle choices. 

Weekly household meetings involve all clients 

and are a forum for discussion about household 

activities and responsibilities but they also play an 

important role in continuing education. Over the 

past year, each week clients have worked through 

a package developed by the Team Leader which 

teaches everything from fire safety and healthy 

eating to water awareness. 

The level of support required by each client to 

manage their health needs continues to increase 

each year as we are supporting clients with 

complex needs. The staff are an integral element 

in ensuring continuity in care and providing 

that much needed guidance and assistance in 

accessing generic medical services. 

I would like to thank the enthusiastic and 

committed staff who have ensured that quality 

care is being provided to our clients each and 

every day. 

Children’s Accommodation Support Service 

Our group homes continue to provide Monday 

to Friday care to a diverse group of adolescents. 

This care enables them to attend their chosen 

school in Wagga Wagga and participate in the 

many opportunities that living in a regional city 

presents. Staff work in collaboration with schools 

and families to design routines and plans around 

care which focus on individual gifts and abilities. 

This out of home care benefits both the child/adult 

and their family and the increasing need for quality 

care is evident each week. Respite or short breaks 

is provided on weekends and school holidays to 

children and adults and over 250 placements have 

been utilised by families from Wagga Wagga and 

the surrounding areas over the past year. 

Through the continuing and generous support of 

Wagga Business NetworX, children were able 

to enjoy a summer holiday in Aspen Springs, 

Victoria. The children were excited about staying 

on a resort farm and were able to participate 

in feeding the animals each day. Many tourist 

attractions were visited which gave the children 

the opportunity to experience new and exciting 

things. 

My thanks go to the team of dedicated and 

creative staff who support our clients and their 

families and thanks must also go to these families 

who welcome us into their lives. 

Community Living Support Service 

This service assists 15 clients to live 

independently in their own houses or flats in 

the Wagga Wagga community. Our main focus 

of support is on lifestyle support that includes 

managing medical needs, everyday household 

living, networking and socialising with family and 

friends and financial management. As our client’s 

support needs increase we endeavour to adapt 

the care we provide and use creative strategies to 

achieve this. 

Staff continue to support clients on weekends to 

access social activities/events and participate in 

the life of the Wagga Wagga community. 

This has now been extended to include a mid 

week group which provides that much needed 

social stimulation to clients who have retired from 

employment or reduced their work hours due to 

the challenges of ageing. 

We have continued to work closely with client’s 

workplaces/day programs and families to ensure 

Individual Lifestyle Plans (ILP’s) are achievable and 

reflect their skills and abilities. Individual goals and 

outcomes have been varied but there has been a 

common theme of developing opportunities and 

skills in social networking, budgeting and healthy 

lifestyle choices. 

Our clients face challenges and barriers each day 

and show us great determination and strength in 

their pursuit for independence. My thanks go to 

the committed staff who support and encourage 

our clients to live an enhanced lifestyle and who 

assisted with the many achievements individuals 

have made over the past year. 

Lyndal Ross 


(CGH, CLSS & Allambie) 

Photos: 

TOP: The bathroom mirror sparkles after 

Michelle Anderson gives it her attention at 

Allambie Group Home in Leeton. 

CENTRE: The advice of the local pharmacist 

is always welcome and Wayne Emerson 

certainly knows he can depend on Richard 

Lyons from Kennedy’s Pharmacy to guide 

him in the right direction. 

BOTTOM: Lydia Makepeace relaxes after 

school in the adolescent and children’s 

group home in Wagga Wagga. 



31


Mrs Noelene Hogan 


(Team A & Marashel) 

Team A 

It has been a year of stabilisation and growth for 

clients, families and staff. Lots of changes and 

challenges, however very exciting for all. 

The two new houses at Olearia Place in Wagga 

Wagga have been completed and were ready for 

occupancy by the end of 2009. 

It was good for clients to be able to move into 

permanent houses which are owned by Kurrajong 

Waratah rather than rental houses on the open 

market with all the vagaries and uncertainty that 

presents. 

In order for the move to run as smoothly as 

possible for the clients and all concerned, an 

in-depth process of consultation was put in place 

with community members involved in supporting 

the clients to talk about who they might like to live 

with and new things they might like to be doing. 

Families were also a very important part of this 

change process. I thank the families for their 

valuable input. In group homes we look at each 

person individually and our service delivery is 

person centred based as much as possible on 

taking into account each client’s needs. 

Anembo Place is also proving to be a very suitable 

housing option for the clients who live there. 

House meetings continue to provide good 

opportunities for the clients to have input into the 

day to day running of their lives and make plans 

just like other people about the events coming 

up in their lives e.g. birthdays, outings, dances, 

concerts, holidays and family news, friends and 

social activities and trips away to see other clients 

in the area. 

Clients’ changing needs both physical and 

medical and the process of ageing still remain a 

priority when we are reviewing and monitoring 

our service. Processes and strategies are in place 

to do this and we continue to build and develop 

relationships with aged care service providers to 

assist our knowledge and our client’s needs. 

Staff training has also been an area we have 

concentrated on this year providing staff with 

many and varied opportunities to gain more skills 

and knowledge within the disability field. 

Marashel West Wyalong 

The five clients at Marashel have all had an 

eventful year. Attending Opera in the Park with 

champagne, cheese and biscuits, attending 

dances, catching up with special friends, family 

events and special birthdays. 

Families continue to play a large role in the client’s 

lives and our thanks are extended to them for their 

involvement. 

Our Skills Options West Wyalong service played 

a major part of their weekly activities. Many 

clients are enjoying cooking the evening meal and 

socialising at the local club. 

West Wyalong Medical Services continue to 

provide good support to our clients in all areas. 

This is a pleasing relationship to have as our 

clients continue to have changing needs in many 

areas of their everyday lives. 

Some clients enjoy gardening and this year we 

have had a major makeover in the grounds and 

this has cleared the space for a flower garden. 

In closing for the year, I would especially like 

to thank all my Team Leaders, staff and other 

Managers very much for their on-going support. 

Thank you also to the CEO and the DCEO for their 

advice and assistance. 

Noelene Hogan 


(Team A & Marashel) 

Pictured below pottering around the garden at 

Marashel group home in West Wyalong is Lesley 

Bradley who wants to ensure there is some colour 

in the garden come spring. 

Photos: 

TOP: All clients in group homes participate in 

developing their own Individual Lifestyle Plan (ILP). 

Dan Smith is pictured letting people know what he 

would like to achieve during the year. Attending his 

ILP meeting is Jess Mawson, Team A Coordinator, 

Terry Ness, Support Worker, Dan, Noelene Hogan, 

Accommodation Manager and Dan’s parents Cathie 

and Ned Smith. 

CENTRE: Chris Loneragan and James Kitney visit 

the Thomas Blamey Tavern each week to play pool, 

place a bet and enjoy a drink and certainly each 

other’s company. 

BOTTOM: Corey Sly enjoys looking after his gold 

fish. 



33

COMMUNITY SUPPORT (1st July 2009-30th June 2010) COMMUNITY SUPPORT (1st July 2009-30th June 2010) 

Donations, sponsorship & support over 

$20,000 

Estate of Late Kevin Banting $151,336.00 

Myer Community Fund $20,343.00 

Wagga Business NetworX $26,000.00 

$5,000 - $19,999 

Avis Riverina $5,000.00 

Bruttund Investments Pty Ltd $10,000.00 

Climate Technologies $12,000.00 

Combined Development Group 

Pty Ltd $5,000.00 

Estate of the Late Jean Taylor Bull $10,000.00 

Fuji Xerox Business Centre Wagga $10,000.00 

Hunters $6,200.00 

Kapooka Charities Committee $10,000.00 

Lions Club of South Wagga Wagga $6,760.00 

National Australia Bank $6,520.00 

Mrs Joanne Pascoe $5,000.00 

Professionals Commercial & 

Industrial $10,452.00 

Riverina Plaster Works Pty Ltd $5,000.00 

Ron Crouch Transport $5,350.00 

Rotary Club of South Wagga $6,000.00 

Dr G Thambipillay $5,000.00 

Thomas Bros Toyota $10,000.00 

Wagga Endoscopy Centre $5,010.00 

$2,000 - $4,999 

Adams Kenneally White & Co $2,000.00 

Austbrokers Sydney $2,000.00 

Bernard Benson Financial Services $2,000.00 

Mrs Sue Braid $3,000.00 

Brentwood Orthopaedics $3,000.00 

Coolamon Steelworks $3,000.00 

Country Energy Southern Region $2,500.00 

Pictured clearing the table after the lunchtime rush 

is Barbara Birks 

David Milne Roofing $3,000.00 

Flynn Sprake Financial Planning $4,500.00 

Harvey Norman Furniture $2,000.00 

Jaques & Co Pty Ltd $2,000.00 

Dr Vinny Mamo $3,000.00 

Myer - Wagga Wagga $3,520.00 

Paul Bourne Homes $2,500.00 

Mrs Vida Payne-O’Brien $4,000.00 

Pirtek (Wagga Wagga) Pty Ltd $3,000.00 

Riverina Australian Football Club $3,250.00 

Rundles Auctions Pty Ltd $3,200.00 

South West Slopes Law Society $2,500.00 

The Law Society of NSW $2,000.00 

Town & Country Childrens Centre $2,000.00 

Viewco Glass $3,000.00 

Wagga RSL Club $3,250.00 

Walsh & Blair Solicitors $2,750.00 

Westpac Banking Corporation $3,263.00 

$1,000 - $1,999 

Bellino Hourglass Jewellers $1,000.00 

Betterlook Homes Pty Ltd $1,000.00 

Bodels Plumbing Services Pty Ltd $1,000.00 

Bolton Connolly - Opteon $1,000.00 

Bright Smiles Dental Surgery $1,000.00 

Bush & Campbell Accountants $1,500.00 

Charity Girls Narrandera $1,210.00 

D & M Electrical $1,000.00 

Mr & Mrs Allan Davis $1,000.00 

Denniston & Day Lawyers $1,000.00 

Easdown & Partners $1,000.00 

Eldridge Group Australia $1,000.00 

Estate of the Late Eileen Marjorie 

Baikie $1,000.00 

Estate of the late Olive Parramore $1,902.00 

Fitzpatricks Real Estate $1,000.00 

Freedom Pools & Spa Riverina $1,000.00 

Great Southern Electrical $1,000.00 

Harrison & Higgins $1,000.00 

J & C Morton Constructions $1,000.00 

Mr & Mrs Steve Jaques $1,185.00 

Joe de Jong Concreting & 

Rendering $1,000.00 

John Bance & Son Funeral Home $1,050.00 

Mr & Mrs Stuart Lamont $1,250.00 

Dr David Littlejohn $1,200.00 

Mr Warwick Long $1,500.00 

Mr & Mrs K A McKenzie $1,000.00 

Mrs Norma McNeill $1,000.00 

Moorong Veterinary Clinic $1,000.00 

Narrandera Rodeo Committee Inc $1,500.00 

National Fire Solutions Pty Ltd $1,000.00 

Nicholson’s Jewellers $1,000.00 

Precision Parts $1,200.00 

Riverina Co-Op $1,000.00 

RSM Bird Cameron $1,000.00 

Selby Watson & Co $1,000.00 

Mrs Joan Skews $1,000.00 

Mr & Mrs Noel Smith $1,361.00 

Sumo Salad $1,000.00 

Miss Joy Turvey $1,500.00 

Watsonbilt Pty Limited $1,100.00 

$750 - $999 

Mr Steve Cummins $810.00 

Dr Martin Jude $750.00 

Mr & Mrs Bob Moon $760.00 

Nixons Engineering $750.00 

Mr & Mrs A Strano $750.00 

$500 - $749 

Action COACH Business Coaching $600.00 

Mr J Armstrong $600.00 

ASB & Associates $500.00 

Carlyle Suites and Apartments $520.00 

Mr & Mrs Ray Carroll $600.00 

Chamberlain’s SBR Chartered 

Accountants $500.00 

Miss Betty Condon $500.00 

Knitting is a favourite pastime for Heather Crerar 

and other clients at Skills Options West Wyalong. 

Heather is busily producing entries for the West 

Wyalong Show. 



35


Occupational Therapist Rhiannon Memery with 

Rohan Hegney make learning fun at Kurrajong 

Early Childhood Intervention Service. 

Connection Medical Centre $500.00 

Mr Charles Debaecker $550.00 

Dentlab Pty Ltd $500.00 

Ms Monique Dolan $500.00 

Farmhouse Industries Inc $500.00 

Friedlieb Byrne Solicitors $500.00 

Frogley Egan Valuations $500.00 

Hartwig’s Trucks $500.00 

HMA Twomey Patterson $500.00 

Interior Construction Pty Ltd $500.00 

Mr Christopher Long $500.00 

Mr Keith Lugton $600.00 

Mollers Plumbing Services $500.00 

Mr Christopher Murnane $500.00 

Mr Bruce Norton $620.00 

Precision Signs Pty Ltd $500.00 

Riverina Cardiology $500.00 

Dr Gordon Saggers $500.00 

Mr J R Sainty $500.00 

Mrs Enid Scobie $500.00 

Soroptimist International of 

Narrandera $500.00 

Wagga Ballroom Dancing Club $563.00 

Wagga Motors $500.00 

Wagga Wagga Veterinary Hospital $500.00 

Mr Michael Walker $500.00 

WDF Professional $600.00 

Dr G Wild $500.00 

$250 - $499 

A & G Sheds Regal $250.00 

Active Physiotherapy $250.00 

Adams & Associates Financial 

Planners $300.00 

Dr John Appleyard $250.00 

Dr P Bjorklund $250.00 

Care Mechanical Services $300.00 

Creaghe Lisle Solicitors $250.00 

David Coates Dental Surgery $250.00 

Mrs Claire Davis $255.00 

Mr Kevin Dries $250.00 

Mr & Mrs Steve Dwyer $250.00 

Evil Glow $281.00 

Mr & Mrs M Glass $310.00 

Graham Spokes Optometrists $250.00 

Mr Noel Hannan $270.00 

Mr John Hepburn $250.00 

Mrs Noelene Hogan $275.00 

Kincaid Medical & Dental Clinic $250.00 

Kristopher Graydon Jewellery $250.00 

Dr A Lloyd $250.00 

Mr & Mrs Crispin Lowe $270.00 

Mr & Mrs G Menzies $361.00 

Michael O’Reilly Chemist $300.00 

Murrumbidgee Turf Club $250.00 

Mr & Mrs M Nash $250.00 

Noel Thomson Architecture $350.00 

Mr & Mrs B Osborne $410.00 

Paisley Robertson Pty Ltd $450.00 

Peter L. Brown & Associates $250.00 

Dr N Pinto $250.00 

Riverina Physiotherapy Centre $250.00 

Samuelson & Giacca $250.00 

Dr Keith Sharrock $250.00 

Mr & Mrs Richard Shorten $360.00 

Dr Steven Sowter $250.00 

St George Bank $250.00 

St Thomas’ Anglican Church 

Mens Group $400.00 

T J Hinchcliffe & Associates $250.00 

Townhouse International $250.00 

Wagga Mobile Cranes $250.00 

Wagga Selling Agents Assoc. $300.00 

Wagga Systems Pty Ltd $270.00 

Wagga Wagga Leagues 

Swimming Club $300.00 

West Wyalong Veterinary Hospital $250.00 

Mr Hamish White $309.00 

Mr & Mrs A Williams $250.00 

Dr Mark Wotherspoon $250.00 

$100-$249 

A1 Cleaning $150.00 

Advanced Communications $150.00 

Mr & Mrs Ronald Alcorn $100.00 

Allen C Thompson Pty Ltd $150.00 

Mr G Anderson $200.00 

Mr Geoff Baker $210.00 

Mr & Mrs John Bance $200.00 

Mr Graeme Barker $200.00 

Dr Clayton Barnes $210.00 

Revd J M Begent $100.00 

Mr & Mrs Ian Begg $105.00 

Mrs Oriel Begg $105.00 

Messrs E & E Bertoldi $200.00 

Mrs L K Black $105.00 

Blue Ribbon Financial Services $100.00 

Mrs V Booth $100.00 

Boyce Chartered Accountants $100.00 

Mr & Mrs J Campbell $130.00 

Mrs Annette Campbell $200.00 

Mr & Mrs S Casey $210.00 

Dr Kenneth Cheung $150.00 

Mr Bruce Chisholm $100.00 

Mr & Mrs S Clarke $200.00 

Mr & Mrs David Cloros $150.00 

Ms Suzanne Collins $113.00 

Mrs Gwen Collis $100.00 

Commonwealth Bank $200.00 

Mr Bob Connolly $100.00 

Mrs Betty Cooper $100.00 

Mr & Mrs Herb Cowley $200.00 

Crazy Jim’s Mitre 10 $150.00 

Mrs Beryl Crerar $150.00 

Always a happy member of the Narrandera Laundry 

and Linen Service team is Jason Harrison. 



37


Mr Terrence Crichton $100.00 

Mr & Mrs G Elyard $100.00 

Mr & Mrs D Lamont $210.00 

Dr Peter Crozier $150.00 

Mr & Mrs Jim Emerson $110.00 

Leeton Veterinary Hospital $175.00 

Custom Car Care Wagga $200.00 

Eurongilly Carol Service $110.00 

Dr R Lewis $100.00 

Darby’s Pest Control $150.00 

Ms Kirsten Farmer $100.00 

Mr Glen Lollback $200.00 

Mr & Mrs C Davey $100.00 

Mr & Mrs W Fife $200.00 

Lucas Transport $200.00 

Mr John Davies $125.00 

Mr & Mrs Garry Forde $210.00 

Lutheran Ladies Womens Guild $150.00 

Mr Tom Davies $150.00 

Miss Jenna Gibbs $108.00 

Mac’s Custom Trailer & Towbars $200.00 

Miss Phyllis De Jersey $130.00 

Mrs Julie Girling $135.00 

Mr & Mrs K Madigan $150.00 

The Honorable Sir William Deane $200.00 

Dr Jane Goddard $100.00 

Mr & Mrs Grant Maginness $155.00 

Delta Agribusiness $150.00 

Dr & Mrs Max Graffen $150.00 

Maguires Pty Ltd $200.00 

Mr & Mrs D Dewar $150.00 

Mr & Mrs Peter Green $160.00 

Matthews & Dangar $150.00 

Mr & Mrs C Disney $100.00 

DJM Accounting Pty Ltd $150.00 

Mr & Mrs Ian Donald $150.00 

Dread.Med Pty Ltd $150.00 

Mr Pat Drummond $200.00 

Mr & Mrs Allan Duffus $240.00 

Mrs Mary Dunford $168.00 

Mr & Mrs Warren Eddie $100.00 

Mrs Freda Edwards $110.00 

Mr & Mrs A M Edwards $185.00 

‘Kitty’ the house cat at Allambie group home knows 

who’ll be feeding him and waits patiently for Steven 

Eldridge to deliver his dinner. 

Mrs Cath Griffiths $150.00 

Gungahlin Children’s Centre $200.00 

Miss Pat Halpin $100.00 

Mr & Mrs L D Hardinge $110.00 

Mr Lionel Harmer $100.00 

Mr Robert Hartwig $105.00 

Miss Therese Heffernan $105.00 

Mr & Mrs C Heffernan $110.00 

Dr & Mrs D Hill $150.00 

Mrs D Hodges $100.00 

Mr & Mrs W Howitt $125.00 

Mr & Mrs G Hull $100.00 

Ms Geni Hunt $175.00 

Mr & Mrs A H Hutton $110.00 

Mr & Mrs J Irons $100.00 

Mr & Mrs I Jackson $100.00 

Junee Ex Services Club $120.00 

Mr & Mrs R Kaylock $100.00 

Mr Garry Kelly $100.00 

Cr & Mrs R Kendall $155.00 

Mrs E Kendell $100.00 

Mr & Mrs L Kennedy $150.00 

Khan Signs $200.00 

Mr & Mrs K Klemke $110.00 

Mr & Mrs D Matto $110.00 

Mr & Mrs E McCaig $130.00 

Mr M McCormack $200.00 

Mr & Mrs D McGrath $110.00 

Mr & Mrs S McMullen $150.00 

Mechanical World $100.00 

Mink Hair & Beauty $100.00 

Mr & Mrs G J Molineaux $110.00 

Moto Coffee $200.00 

Mr & Mrs John Mueller $200.00 

Dr & Mrs J Mumme $100.00 

My Shed $100.00 

Narellan Pools Riverina $150.00 

Mrs E Nethery $200.00 

Mrs J Newell $100.00 

Mr Arthur Nixon $100.00 

Norm Braines Auto Electrician $100.00 

Dr Ken Osmond $100.00 

Mrs Neradah Parmenter $100.00 

Mr Anthony Parnell $100.00 

Pentak Windows & Doors Pty Ltd $150.00 

Polka Dot Pancakes $200.00 

Powerplus Lighting & Electrical 

Supplies $150.00 

With her capturing smile is Naomi Gadsen at 

Kurrajong Early Childhood Intervention Services. 

Powerprams $100.00 

Dr John Preddy $200.00 

Mr S Priest $100.00 

Mr Mick Quirk $100.00 

Rayther & Co $150.00 

Prof. Alexander Reid $100.00 

Mrs C Reid $105.00 

Riverina Safes & Locks $150.00 

Riverina Water $200.00 

Ms Maureen Salmon $200.00 

Miss Tiana Sartor $108.00 

Mrs Donna Schnepf $108.00 

Scribbles Cafe $100.00 

Dr A Sharma $100.00 

Mr & Mrs Ian Sinclair $240.00 

Dr Maryanne Slater $150.00 

Mr Terry Sloan $100.00 

Mrs A St George $100.00 

Mr & Mrs E J Stokes $200.00 

Mrs Sue Stoll $100.00 

Swinging Bridge Cafe $130.00 

Mrs Alison Tanner $120.00 



39


Mrs Julie Anthoness $55.00 

Mr & Mrs A Lang $60.00 

Mrs Jane Asimus $50.00 

Lawson Public Primary School $50.00 

Mrs E Baker $50.00 

Lockhart Women’s Bowling Club $58.00 

Mrs Jean Beatty $50.00 

Mr Daryl Maguire $50.00 

Mrs Vema Browne $50.00 

Mr & Mrs R L Makeham $60.00 

Mrs J Buchhorn $60.00 

Mrs Margaret McCurdy $85.00 

Mrs Anita Buswell $50.00 

Mr & Mrs M McGilvray $60.00 

Mrs B N Cadden $50.00 

Mr & Mrs R McMeekin $50.00 

Mr & Mrs F Cleary $50.00 

Dr E Millard $50.00 

Mrs Enid Coddington $55.00 

Ms Doreen Mitchell $50.00 

Mrs Mary Conway $55.00 

Mr & Mrs Jeff Moon $50.00 

‘I can do it on my own’ little Ricky Morris says as he 

trials the Zippie Zone wheelchair at Kurrajong Early 

Childhood Intervention Services. 

Mr Steve Taylor $100.00 

Total Engineering & Management $200.00 

Trevor Ion Financial Services $150.00 

Mr & Mrs Shane Trotter $210.00 

Tumbarumba Veterinary Clinic $150.00 

Tyreworld Australia $100.00 

Dr A van der Rijt $100.00 

Wagga Foot Clinic $150.00 

Wayne Carter Homes $120.00 

Western Oral & Maxillofacial 

Surgery $150.00 

Wheel Coffee $200.00 

Mrs H Whitfield $100.00 

Mr T Wiencke $205.00 

Mrs Adrienne Wilson $100.00 

Mr & Mrs G Winson $110.00 

Workout $150.00 

Xceler8 Fitness Centre $200.00 

$50-$99 

Ms Mel Abel $80.00 

Mrs Frances Ahern $59.00 

Coolamon Women’s Bowling Club $50.00 

Mr & Mrs P Davies $50.00 

Mr Mark Deluca $50.00 

Mr & Mrs A Drummond $70.00 

Mr & Mrs Shaun Duffy $50.00 

Ms Rosemary Foley $50.00 

Mrs Anne Forbes $50.00 

Franklins Supermarket $50.00 

Ms Tina Gavel $90.00 

Mrs Cassie Gill $60.00 

Mr & Mrs P Goldsmith $50.00 

Mr & Mrs Vince Graham $50.00 

Mrs J Halley $55.00 

Mr & Mrs John Harbrow $60.00 

Mr & Mrs D Hardy $50.00 

Mr & Mrs Bruce Harris $50.00 

Harrison’s Joinery Pty Ltd $50.00 

Mr & Mrs J Huthwaite $50.00 

J P Pallister & Associates $50.00 

Mr G Keogh $50.00 

Mrs Genevieve Keogh $50.00 

Mr & Mrs T Knight $50.00 

Mr & Mrs L Kok $50.00 

Mr & Mrs G L Lane $50.00 

Mr & Mrs Justin O’Brien $90.00 

Ms Karlene Perry $50.00 

Mr & Mrs John Pottie $50.00 

Mr S Pottie & Mrs J Pottie OAM $60.00 

Mr & Mrs Noel Richardson $75.00 

Mr Andrew Roberts $50.00 

Mrs S Ryan $50.00 

Ms Debbie Shaw $88.00 

Smith’s Motor Garage $50.00 

Mrs Carolyn Stephenson $55.00 

The Rock Golf Club $50.00 

Dr Genevieve Thompson $50.00 

Mr & Mrs N Thornton $50.00 

Ms Valeska Tilly $60.00 

Turning Heads Hairdressing $50.00 

Wagga Wagga City Council $61.00 

Wagga Wagga Trefoil Guild $50.00 

Mr & Mrs T Wallace $60.00 

Mrs H M Webb $50.00 

Mr M White $50.00 

Mr Cecil Willey $50.00 

Mr & Mrs Wylie $50.00 

Carl Dickson is fascinated by the wriggly worms of 

play dough at the Early Learning Program while at 

the Kurrajong Early Childhood Intervention Service. 

“We make a living 

by what we get 

but we make a life 

by what we give.” 

Winston Churchill 

Alyisha Spokes playing coy with staff during the 

Early Learning Program at the Kurrajong Early 

Childhood Intervention Service. 



41

OUR PARTNERS IN SUCCESS 

In addition to the many individuals, groups and corporations who are listed in the financial support 

section of this Annual Report, there are many others who give generously of their time and in kind. 

In doing so they also contribute significantly to Kurrajong Waratah’s success. 

We extend a very special thank you to: 

• The Riverina Institute of TAFE Wagga Wagga 

who have assisted us in so many practical ways 

through their various trades and courses. 

• Our wonderful local and regional media who have 

supported our work by enabling us to reach the 

wider community throughout the year. In particular 

we thank our Corporate Life Members Prime 

Television, Riverina Media Group/Daily Advertiser 

and 2WG/93.1 StarFM. 

• Since our first Kurrajong Waratah Race Day in 

1989, the Murrumbidgee Turf Club has allocated 

an annual day and done so much to ensure the 

day’s success. We thank in particular Chairman 

Stuart Lamont and his fellow Directors, CEO, 

Christine Williams and her staff for their continued 

support. 

• The Kurrajong Waratah Race Days are driven 

by a small but dynamic committee who work 

with our Development Services staff to produce 

outstanding results. They are Rob Balding, 

Chairman, Penny Lamont, Susan Duffy, Karen 

Littlejohn, Gwen Fellows, Steven Watson, Andrew 

Bradley, Adam Drummond and Nigel McKellar who 

gave their time and talent and helped make the 

day an outstanding success. 

• Major Jeff Cocks and the Australian Army Band 

Kapooka for their loyal commitment to the Wagga 

Wagga Christmas Spectacular. This special gift to 

the community is made possible by their musical 

expertise and the physical support of the band 

members. We also thank the ever loyal Deborah 

Braines and Yvonne Braid for their willingness to 

continue to make this event a success. A very 

special thank you to the major sponsors National 

Australia Bank, Country Energy, Myer Wagga, 

Wagga RSL Club, Riverina Australian Football 

Club, Building Supply Company, Prime Television, 

2WG/93.1 StarFM, Daily Advertiser, Wagga Wagga 

City Council, Chambers Whyte Printers and 

McDonalds. 

• The very loyal and inspirational members of 

Wagga Business NetworX (WBN) who conduct 

their successful Christmas in July in support of 

Kurrajong Waratah’s Children’s Accommodation 

Service to provide a holiday for the children and 

adolescents. The members are Craig Barrett, Bolton 

Connolly, Adam Drummond, Fitzpatricks Real 

Estate, Jenny and Ian Fyfe, Fyfe’s Pest Control, 

Linda Mackellar, Boyce Chartered Accountants, 

Lindsay Garnock, Boyce Financial Services, Debbie 

Crawford, NAB Agribusiness, Jeremy Hutchings, 

Action COACH, Damien O’Donnell, GWS Personnel 

and Matt Fox, Friedlieb Byrne Solicitors. The 

parents of these children and young people are 

most grateful to WBN for providing them with a 

break from their full time caring role. 

• Myer staff for their outstanding commitment and 

support of our work and the amazing results 

they achieve throughout the year. Myer staff 

have recently assisted with the furnishing of two 

group homes in the Olearia Place development. In 

particular we thank Karen Raufers, Meg Roache, 

June O’Connor, Anne James, Vicki Smith, Marilyn 

Hartley, Annie Olson, Chris Bonham and Alvar 

Poulton. 

• Scott Woodhouse and Ben Howard and the staff 

at Hunters for their support of various successful 

fundraising activities which involve their customers 

and staff. 

• The partners and staff of Walsh & Blair for their legal 

support and advice on a probono basis. 

• The Kurrajong Waratah Art Union has been 

operating in Wagga and district for 32 years and 

would not have been able to achieve continued 

success without the support of Life Member Allen 

Thomas of Thomas Bros and his staff. 

Allen’s support goes beyond providing prizes at a 

greatly reduced price. He and his staff regularly 

move and detail vehicles, provide vehicles for out 

of Wagga Wagga selling days and assist when and 

wherever required. 

Fellow Corporate Life Member, Myer, like Thomas 

Bros has been involved with the Kurrajong Waratah 

Art Union for its duration and for many years 

provided our only all weather selling outlet for 

tickets. Staff assist with storage of equipment and 

generally offer assistance to our sellers. 

MYER Wagga Staff committed to help Kurrajong Waratah furnish group homes at the new Olearia Place 

development and were delighted to visit for morning tea and to inspect one of the completed homes. 

They are (l to r) Vicki Smith, Meg Roache, Karen Raufers, Garry Forde, Kurrajong Waratah VIce Chairman, 

Alvar Poulton, Myer Manager and Anne James. 

Prime, Daily Advertiser and 2WG/93.1 StarFM 

each play an active role in promoting the Art 

Union, one of our major fundraising initiatives. 

• The Lions Club of South Wagga Wagga for their 

support through the Wagga Wagga Christmas 

Spectacular, the Kurrajong Waratah Race Day 

and our end of year celebration BBQ. In the past 

year alone this active and committed group have 

provided over 780 volunteer hours to us. 

• We thank all service clubs who provide financial 

support for our services including South Wagga 

Lions Club, South Wagga Rotary Club, Wagga 

Rotary Club and Sunrise Rotary Club. We realise 

that each dollar given is hard earned but makes a 

real difference to our work and the lives of people 

with a disability. 

• To those generous individuals who give so willingly 

of their time to support our staff in our day 

programs which enable people with a disability to 

be actively involved in community activities. 

• To the members of ‘Dad’s Army’, a group of retired 

gentlemen who while in their 80’s, work as actively 

as people half their age to maintain the property 

‘Hildasid’ which was gifted to Kurrajong Waratah 

by the Nash family. In particular we thank Bill 

Harris and Athol Bryon and their patient wives and 

family. We miss Herb Cowley who has not been 

able to be so actively involved this year. 

• To the sponsors of our special events. This 

support contributes to the financial results and our 

work with people with a disability. 

• The businesses who continue to provide in 

kind support and those who discount goods 

and services which assist us in our work or our 

fundraising events. 

• Our volunteers who provide manpower for our 

fundraising events and give so generously of their 

time in support of our direct service areas. 

• To local Council’s services, agencies and to 

government departments both Commonwealth 

and State, who have worked with us in support of 

people with a disability and their families. 

They include: 

Commonwealth Department of Employment, 

Education and Workplace Relations (DEEWR) 

Commonwealth Department of Family, Housing, 

Community Services and Indigenous Affairs 

(FaHCSIA) 

Centrelink 

NSW Department of Human Services, Ageing, 

Disability and Home Care 

NSW Department of Human Services, Community 

Services 

NSW Department of Education and Training 

NSW Department of Human Services, Housing 

Wagga Wagga City Council 

Narrandera Shire Council 

Leeton Shire Council 

Bland Shire Council 

Country Energy 

Please accept this as our personal thanks. 

42 



43

STAFF WITH OVER 10 YEARS 

EMPLOYMENT WITH 


Permanent active Part-time or Full-time 

EMPLOYEES WITH OVER 10 

YEARS EMPLOYMENT WITH 


Permanent active Part-time or Full-time 

10 Years 

Michelle Baker 

Sue Collins 

Kaye McKenzie 

Annette McMillan 

Judith Poutu 

11 Years 

Steven Cummins 

Maree Kok 

Nadine Whalan 

12 Years 

Marilyn Bragg 

Tracey Collins 

Debbie Donohoe 

Lyndal Ross 

Ian Walker 

13 Years 

Alan Larcombe 

Crispin Lowe 

Lynette Lugton 

Jane Pottie 

14 Years 

Marie Jolly 

Shandra Pereira 

Ned Smith 

15 Years 

Rodney Ballard 

16 Years 

Sandra Rootes 

Carolyn Eckersall is one of many staff with over 10 

years service to people with disability. 

17 Years 

John Condron 

Noelene Hogan 

Arthur Kelly 

Lindy Maginness 

18 Years 

Wendy Bean 

Janet Laws 

19 Years 

Ray Carroll 

Neville McDonell 

20 Years 

Carolyn Eckersall 

23 Years 

Frances Ahern 

Cathie Smith 

26 Years 

Ian Fifield 

Steve Jaques 

10 Years 

Elizabeth Callanan 

David Chalmers 

Maria Prestia 

11 Years 

Roger Baker 

Veronica Foley 

Veronica Keogh 

12 Years 

Jennifer Howe 

Margaret O’Connor 

Jamie Osmond 

13 Years 

Kellie Hulm 

Michelle Thornton 

Darryl White 

15 Years 

Kane Meyers 

17 Years 

Robert Rudd 

Daniel Smith 

18 Years 

Michelle Anderson 

Barbara Birks 

Colin Gibbons 

Suzie Jennings 

Craig McWhinnie 

19 Years 

Pam Gash 

20 Years 

Jason Harrison 

Chris Loneragan 

Paul Webber 

Scott Weeden 

21 Years 

Lesley Bradley 

Heather Crerar 

John Howitt 

Adrian Long 

23 Years 

Andrew Perkins 

Wendy Umback 

24 Years 

Stephen Gould 

Lisa Rae 

25 Years 

Barbara Ceeney 

Cathy Gain 

Cameron Hall 

Carmel Halloran 

Robbie Hardinge 

Stephen Holmes 

James Kitney 

Lorraine Pitman 

Sabrina Wood is part of the team who provide a 

quality service to clients of the Narrandera Laundry 

& Linen Service. 

Peter Smith 

Dean Stapleton 

Stephanie Warren 

Arthur Webster 

Phil Wishart 

26 Years 

Jeff Doherty 

Geoff Pitman 

27 Years 

Wayne Close 

Lesley Daniels 

Mary Heffernan 

Steven Hull 

David Perkins 

29 Years 

Paul Duck 

32 Years 

Tony Arrowsmith 

Robert Wiencke 

33 Years 

Wayne Emerson 

34 Years 

Nicky Fletcher 

36 Years 

Fran Webb 

39 Years 

Kevin Ritzau 

528 

1301 



45

THE YEAR THAT WAS 

04 

01. The delicious fare provided by members 

of South Wagga Lions Club is guaranteed 

to attract the crowd to the food areas at the 

Kurrajong Waratah Race Day. Pictured on the 

job are Lions Greg Smith, John Ristivojevic, 

Barry Kennedy and Russell Baird. 

04. Long standing staff member Ian Fifield 

of Kurrajong Recyclers received his plaque 

for 25 years service to Kurrajong Waratah 

and people with disability from Dr Michelle 

Fernon, Vice Chairman of Kurrajong Waratah. 

01 

02. Not only does Allen Thomas of Thomas 

Bros directly support Kurrajong Waratah 

events such as the Art Union and Race Day, 

but also is the major sponsor of the South 

Wagga Rotary Golf Day and was pleased 

to present part of the proceeds of the 

day to Cathie Smith, Kurrajong Waratah’s 

Development Services Manager. 

05. A never ending stream of children waiting 

for their sculptured balloon from Bruce 

always exists at the Kurrajong Waratah 

Race Day. All children’s hospitality and 

entertainment is provided by Pirtek. 

02 

05 

03 

03. Kurrajong Waratah’s long standing Chief 

Executive Officer was recognised for his 

outstanding 25 years service to Kurrajong 

Waratah and people with disability at the 

organisation’s Annual General Meeting. 

Pictured and proud of his achievements is 

wife Fiona on left and Dr Michelle Fernon, 

Vice Chairman of Kurrajong Waratah on right. 

06. An extremely enjoyable night was held 

following the Kurrajong Waratah Race Day 

to acknowledge and thank sponsors and 

committee. Attending the night were Allen 

Thomas, Dealer Principal of Thomas Bros 

and Life Member of Kurrajong Waratah, 

Gwen Fellows, Committee Member 

representing Flynn Sprake Financial Services 

and Daniel Martelozzo, General Manager, 

Thomas Bros. 



47 

06

07 10 

07. Steve Cummins of Work Solutions and 

Veronica Keogh of Culinary Capers were 

recognised for ten years service at the 

Annual General Meeting. They are pictured 

with Director of Kurrajong Waratah, Dr Max 

Graffen following the presentation. 

10. Thirty National Australia Bank staff 

volunteered their time to pack 4,000 

Christmas Candle Bags for Kurrajong 

Waratah in preparation for the Wagga Wagga 

Christmas Spectacular held in December. 

Among them were Aimee Hunter, Kelly Harris, 

Paul Webber, Liz Fagen, Narelle McBurney 

and Bethany Richard. Their efficiency and 

speed saw the job done in double quick time, 

proving that many hands DO make light work. 

08 

11 

11. Margaret Carlisle, Trena Kennedy and 

Leanne Croker were among the well known 

local artists who painted ‘what Wagga 

Wagga means to them’ as part of Westpac’s 

Community Arts Day. They are pictured 

together at the VIP evening and auction held 

at Westpac’s local branch. 

12 

09 

08. Caught – even the adults can’t resist 

the children’s fairy floss. Pictured enjoying 

themselves are sponsors Dr Michelle Fernon, 

Wagga Endoscopy Centre and Vice Chairman 

of Kurrajong Waratah, Dr David Littlejohn, 

Loren Inglis, Jobina Fulmer and Dr Vince 

Fernon, Wagga Endoscopy Centre. 

09. The Kurrajong Waratah end of year get 

together provides all the ingredients for a 

wonderful night, including the opportunity 

for families, employees, staff and friends to 

renew friendships. Pictured are Wendy and 

Glenda Cowley. 

12. The official opening of the Art Ability 

Exhibition became a family affair for Artist 

Scott Lea (on right) together with his proud 

mum Lorraine, brother Michael and nephew 

Josh. 



49

13 

13. Staff went to a great deal of trouble to 

ensure residents and their families relaxed 

and enjoyed the Olearia Place house warming 

party. Pictured in the kitchen are Frances 

Ahern, Jess Mawson, Noelene Hogan and 

Julie Girling. Missing was Cannon Banks who 

took charge of the BBQ. 

16. Kane Meyers and Brenton Howard slip 

into the roles as the King and the Knight 

for the production of The Black Sorcerer. 

Skills Options staff use their creative flair to 

produce all production costumes. 

17. Achievement Awards are always proudly 

accepted by recipients and the Narrandera 

employees were no exception at the post 

AGM meeting held there. Pictured l to r are 

Jeanette Miller, Bill Howitt OAM, Life Member 

and Director of Kurrajong Waratah, Maria 

Prestia, Alan Larcombe, Business Services 

Manager, Kurrajong Waratah, Vince Howe, 

Jason Harrison, Garry Forde, Vice Chairman 

of Kurrajong Waratah and Nicole Steele, KBS 

Outreach Coordinator 

16 

14 

14. Myer Sales Managers, June O’Connor 

and Karen Raufers and Myer Wagga 

Store Manager, Alvar Poulton enjoyed 

the entertainment and hospitality of the 

organising committee in the VIP area at the 

Wagga Wagga Christmas Spectacular. 

15 

17 

15. Lunchtime BBQ’s are a chance for friends 

to catch up and Wayne Close and Tracey 

Kelly certainly appear to be enjoying their 

lunch and each other’s company. 

18. The children who were fortunate to 

participate in the Wagga Business NetworX 

funded holiday to the high country of Victoria 

enjoyed a diverse array of activities, while 

their families enjoyed a welcome relief from 

the full time caring role. 



51 

18

19 

19. Kurrajong Waratah representatives were 

guests at Myer for morning tea during the 

year and were delighted to receive a colossal 

$20,342 which was the result of the staff’s 

fundraising efforts and matched by the Myer 

Corporation. Pictured front row are Steve 

Jaques, CEO Kurrajong Waratah, Noelene 

Hogan, Accommodation Manager Kurrajong 

Waratah, Cathie Smith, Development Services 

Manager Kurrajong Waratah, David Goode, 

then Manager Myer Wagga Wagga and 

Meg Roache. Other members of the store 

fundraising committee were Karen Raufers, 

Store Champion, June O’Connor, Vicki Smith 

and Jackie McPherson, along with other Myer 

staff members. 

22. Coolamon are always well represented 

at the Kurrajong Waratah Race Day and 

this year was no exception. Arriving with 

his entourage are Coolamon Steelworks’ 

Bruce Hutcheon, with Rob Balding, Race 

Day Chairman representing Westpac 

and Committee member Steven Watson 

representing HMA Twomey Patterson. 

22 

20 

23. A record crowd attended the 2009 

Wagga Wagga Christmas Spectacular for a 

fitting start to the Christmas Season. 

23 

21 

20. Always sure to enjoy themselves are the 

Myer team who are pictured at the Wagga 

Business NetworX Christmas in July. They 

are l to r Karen Raufers, Anne James, Peter 

James, Meg Roache, Jackie McPherson, 

June O’Connor and Vicki Smith. 

21. Maggie O’Kane’s family were extremely 

pleased to see her settled into her new group 

home and to accept her invitation to the 

Olearia Place house warming party. Pictured 

with Maggie (seated) are Roger Thatcher, 

sister Helen Thatcher, brother Chris and his 

wife Sharon. 

24. Gordon Saggers has coordinated the 

support of local Dental Practitioners and 

Surgeons for the Kurrajong Waratah Race 

Day for many years and is pictured at the 

thank you function following the race day with 

Gwen Fellows, Race Day Committee Member. 



53 

24

28 

25. Westpac hosted the launch of the 

Kurrajong Waratah Race Day. Each committee 

member was introduced by Race Day 

Chairman Rob Balding pictured on the right 

with Penny Lamont of Kooringal Stud. 

28. Life Member and Chairman of Kurrajong 

Waratah Michael Kennedy OAM attended 

the Awards and Presentation Night at West 

Wyalong and presented gold watches for 

20 years employment to Heather Crerar and 

Lesley Bradley. 

25 

26. Admiring this gorgeous elephant before 

making her purchase at the Art Ability official 

opening is Trena Kennedy and Kurrajong 

Waratah Director Pam Green. 

29 

29. South Wagga Lions Club frequently 

provide catering manpower to Kurrajong 

Waratah including the end of year get 

together. They provide a hearty BBQ to over 

350 people in one hour. Take a bow ladies 

and gentlemen - you are simply amazing. 

26 

27 

27. It’s wonderful when families are able to 

share an employees pride in reaching years 

of service milestones. Pictured at the Annual 

General Meeting are front row l to r Dr Max 

Graffen, Director of Kurrajong Waratah, 

Veronica Keogh, employee Culinary Capers, 

her mother Genevieve Keogh, back row l to r 

brother John Keogh and Anne Keogh. 

30. Always familiar faces at Kurrajong 

Waratah functions are the Davis family 

pictured l to r Beth Davis, Allan Davis, Patron 

and Life Member of Kurrajong Waratah and 

Nell Davis also Life Member of Kurrajong 

Waratah. 

30 



55

34 

31. Christmas is a time for enjoyment 

regardless of age and Rosebank Retirement 

Village is no exception. Enjoying a sing along 

are residents Neradah Parmenter and Alison 

Harrison. 

34. Long-term major sponsor of the Wagga 

Wagga Christmas Spectacular is the Wagga 

RSL and Rules Clubs. Pictured at the event 

are Tracey Bell, Yvonne Braid a member of 

the organising committee assisting Kurrajong 

Waratah and Andrew Bell who joined around 

8,000 others for a magical night under the 

stars. 

31 

32 

35 

32. How could anyone refuse an offer to 

sing with the lovely Simone Dew of the 

Kapooka Army Band. Alf Dudley of Rosebank 

Retirement Village certainly wasn’t going 

to miss the opportunity and entertained his 

fellow residents with Simone. 

33 

35. A large crowd attended the opening of the 

Art Ability (now known as ‘Art to Crow About’) 

Exhibition in December at the Community 

Gallery. As part of proceedings, guests were 

treated to a Butoh performance on the lawns 

of the Council Chambers precinct. 

36 

33. Ken and Shirley Sedgwick have attended 

and enjoyed all 12 Rosebank Retirement 

Village Christmases. 

36. Chris Loneragan was proud to welcome 

his parents Rae and Fred to his new group 

home at Olearia Place for a relaxing house 

warming party in December. 



57

37. Genelle Mullins, Geoff Crouch of Ron 

Crouch Transport and Platinum sponsor of 

the Kurrajong Waratah Race Day, together 

with Christine Price of Harrison’s Joinery are 

pictured attending the Kurrajong Waratah 

Race Day thank you function for sponsors 

and committee members. 

40. Development Services Manager of 

Kurrajong Waratah, Cathie Smith accepted 

a cheque for $12,000 for the organisation’s 

portion of the Oasis Swim Challenge held in 

December. Event co-ordinators Rob Sharpe, 

Kerry Johnston and Chris Chamberlain were 

poolside, along with Kurrajong Waratah’s 

Chairman and Swim Challenge entrant, 

Michael Kennedy OAM. 

37 

38. Plenty to eat, plenty to do and kids of all 

ages are guaranteed of a great day at the 

Kurrajong Waratah Race Day and this group 

is no exception. 

40 

41 

41. Recognition for a collective 50 years 

employment was granted to Geoff Pitman 

(l) and Jeff Doherty (r) and an encouraging 

congratulatory hug from Vice Chairman 

Dr Michelle Fernon. 

38 

39 

42 

39. Alison Williams and her mother Marie 

relaxed and were waited on by staff at the 

Olearia Place house warming party. 

42. Dressed up and looking forward 

to a wonderful day are Susan and Tim 

Macgillycuddy. Susan is Manager of 

Kurrajong Early Childhood Intervention 

Service and Tim is Operations Manager of 

Kurrajong Recyclers. 



59

46 

43 

43. End of Year get togethers are a great 

place to get to know new people. This 

friendly group are back row l to r Dawn 

Small, Kurrajong Early Childhood Intervention 

Service, Jason Harrison, Cypress Centre 

Laundry and Linen Service. Front row l to r 

Fiona Jaques, wife of CEO Steve Jaques, 

Susan Macgillycuddy, Manager Kurrajong 

Early Childhood Intervention Service and her 

daughter, Evelyn Macgillycuddy. 

46. Taking a break from training in the lead 

up to the Oasis Swim Challenge is Michael 

Kennedy OAM, Chairman and Life Member of 


47. The eight staff members and employees 

pictured have collectively given 180 years of 

service to Kurrajong Waratah. They are back 

row l to r Jeff Pitman (25 years) Steve Jaques 

(25 years) John Howitt (20 years) Ian Fifield 

(25 years) front row l to r Jeff Doherty 

(25 years) Fran Webb (35 years) Sandra 

Rootes (15 years) and Veronica Keogh 

(10 years). 

44 

47 

44. Pictured receiving a cheque for $7,000 

from South Wagga Lions Club President 

John Skipper is Cathie Smith, Kurrajong 

Waratah Development Services Manager. This 

donation represents the efforts of the Lions 

Club members and their families towards the 

Wagga Wagga Christmas Spectacular. 

45 

48 

45. A real fashion statement… 

these gorgeous shoes were certainly a talking 

point eye catcher at the Art Ability Exhibition 

particularly with the ladies including Trena 

Kennedy and Pam Green, Director of 


48. The Buddy Walk is held annually to 

celebrate Down Syndrome Awareness 

Week. For some families this celebration 

incorporates a walk around or simply 

spending time relaxing by the shores of Lake 

Albert. Activities include a free sausage sizzle, 

helium balloons and face painting. This little 

person is obviously delighted to be having his 

face painted by a volunteer. 



61

49. Enjoying a quieter moment to be big kids 

are Drs Vince and Michelle Fernon. Michelle 

is Vice Chairman of Kurrajong Waratah. 

52. Cathie Smith, Development Services 

Manager Kurrajong Waratah and Rob Balding, 

Chairman of the Race Day Committee catch a 

moment to reflect on the success of the day 

at the sponsors and committee thank you 

function. 

49 

52 

50 

50. Presenting a very welcome $10,000 

donation to Kurrajong Waratah at the 

Wagga Wagga Christmas Spectacular, being 

proceeds of the Kapooka Open Day are Major 

Jeff Cocks, Australian Army Band Kapooka 

(l), WO1 Buster Beatty, Regimental Sergeant 

Major, Kapooka and receiving the donation 

is Michael Kennedy OAM, Chairman and Life 

Member of Kurrajong Waratah. 

53. Climate Technologies are renowned for 

their heating and cooling and their generosity 

to the community. Kurrajong Waratah’s 

Narrandera Cypress Centre received $12,000 

from their Annual Golf Day. Pictured are a few 

of the many golfers who line up year after 

year knowing what a great day it is. 

53 

51 

54 

51. Distance is no obstacle when there’s a 

party and West Wyalong service users, staff 

and families always show their support at 

Wagga Wagga events. Catching up with 

Mark Loughnan (seated) are Jess Mawson, 

Coordinator of Adult Accommodation 

(speaking with Mark), together with Ruth 

Fealy and Noelene Loughnan. 

54. Accepting the inevitable at the Wagga 

Business NetworX Christmas in July, Andrew 

McLeod faces the clippers which his ‘friends’ 

have paid a high price to achieve. 



63

55 

55. Long standing supporters of Kurrajong 

Waratah who sponsored this year’s race 

day was Viewco Glass. Pictured enjoying a 

drink between races are Ian Knight, Viewco 

Glass, Ray Carroll, Deputy CEO of Kurrajong 

Waratah and Ryan Knight of Viewco Glass. 

56. Lots of dollars, big dollars was the theme 

of Santa’s visit to Kurrajong Waratah – all 

$26,000 of it. Santa (Craig Barrett, Bolton 

Connolly) Steve Jaques CEO Kurrajong 

Waratah, Debbie Crawford, National Australia 

Bank, Jenny Fyfe, Fyfe’s Pest Control, Adam 

Drummond, Fitzpatricks Real Estate, Ian Fyfe, 

Lindsay Garnock, Boyce Financial Services, 

Matt Fox, Friedlieb Byrne Solicitors and 

Damien O’Donnell, GWS Personnel. Absent 

Jeremy Hutchings, Action COACH and Linda 

Mackellar, Boyce Chartered Accountants. 

58. Longstanding staff member Sandra 

Rootes, Office Manager Accommodation 

Services receives a plaque recognising 15 

years service to Kurrajong Waratah from Pam 

Green, Director of Kurrajong Waratah. 

58 

59. Sponsors and family members of 

Kurrajong Waratah pictured at the Kurrajong 

Waratah Race Day are Judy Benson, Bernard 

Benson, Director of Bernard Benson Financial 

Services together with daughter Katie. 

56 

59 

57 

60 

60. Carols, candles and young children were a 

special sight at the Wagga Wagga Christmas 

Spectacular. 

57. Christine Williams, Murrumbidgee Turf 

Club Chief Executive Officer enjoys a chat 

with Michael Kennedy OAM, Chairman and 

Life Member of Kurrajong Waratah at the 

Westpac Community Arts Day. 



65

61 

64 

61. InterLink provides support to over 200 

older parent/carers to improve their quality 

of life through Kurrajong Waratah’s Support 

Coordination Program, including a significant 

number of ‘hidden carers’ and people of 

aboriginal or Torres Strait origin. Co-ordinator 

Tracey Collins is pictured with carer Penny 

Everaadt. 

64. During his reign as Mayor of the City of 

Wagga Wagga, Cr Kerry Pascoe always made 

time and enjoyed visiting RetireLink to see 

first hand what the service has been doing 

and renew old friendships. Pictured catching 

up are Cr Kerry Pascoe, Carolyn Stapylton 

and Carolyn Eckersall, Manager Day Services 

who has responsibility of RetireLink. 

65. Not able to hide his joy is winner of the 

Kurrajong Waratah Art Union, Max Hesketh 

pictured with his wife Dorothy, Cathie Smith, 

Kurrajong Waratah Development Services 

Manager, Steven Wait, Thomas Bros Sales 

Manager and Allen Thomas, Dealer Principal 

Thomas Bros. 

62 

65 

62. Proud to receive the John Reid Memorial 

Award is Paul Perkins (second from right) 

together with his mother Janice Jones, 

Michael Reid, brother of the late John Reid 

and while not related to Paul, is Peter Perkins, 

Life Member and Treasurer of Kurrajong 

Waratah. 

63 

63. Staff make fabulous sausage sandwiches 

for the BBQ held occasionally at the Lord 

Baden Powell Drive site. Katie Benson looks 

forward to the lunch Jess Mawson has 

prepared. 

66. A Memorandum of Understanding 

between REROC (Riverina Eastern Regional 

Organisation of Councils) and Kurrajong 

Waratah to promote resource recovery 

solutions for the Riverina was signed during 

the year. Pictured at the completion of 

the formalities are Mark Thomas, Orbitas 

Recycling Solutions, Councillor Paul 

Braybrooks OAM, Mayor of Cootamundra 

and Chairman of REROC and Dick Shorten, 

Director of Kurrajong Waratah. 

66 



67

67 

67. Taking a break from their volunteer duties at the 

Climate Technologies Golf Day in Narrandera are 

Jason Harrison, Tony Harrison, Bill Howitt OAM, 

Director and Life Member of Kurrajong Waratah and 

John Howitt. 

68. Despite the cold there was plenty to smile about 

and this group were obviously enjoying the day. 

They are Cathie Smith, Development Services 

Manager Kurrajong Waratah, Gwen Fellows, 

Kurrajong Waratah Race Day Committee member 

and sponsor representing her company Flynn 

Sprake Financial Services, Graham Walker of 

Combined Development Group who has been a 

Platinum sponsor for several years, Cannon Banks, 

Accommodation Manager, Kurrajong Waratah, 

Noelene Hogan, Accommodation Manager, Kurrajong 

Waratah and Karen Littlejohn, Kurrajong Waratah 

Race Day Committee member and sponsor. 

70. The expression on Jazmin Ross’s face 

leaves little doubt she was enjoying the 

delicious food provided by the members of 

South Wagga Lions Club members at the 

end of year get together. She is pictured 

with Debbie Donohoe of Accommodation 

Services. 

70 

68 

71 

71 Trena Kennedy, Dr David Littlejohn and 

Karen Littlejohn supported the Westpac 

Community Arts Day in which artists painted 

on the footpath outside the Westpac bank 

focusing on ‘what Wagga Wagga means to 

them’. 

69 

69. Kurrajong Waratah supporter Jean Pottie 

OAM and Marj Anslow OAM and Life Member of 

Kurrajong Waratah enjoying some relaxed time 

together following the Annual General Meeting. 

72. Sharing a private moment, David Bell of 

RetireLink and his brother Laurie, during a 

visit to the Open Day held at RetireLink during 

the year. 



69 

72

73 

76 

73. Justifiably proud of the success of 

the Kurrajong Waratah Race Day for 2010 

are committee members Nigel McKellar 

representing Westpac, Steven Watson, 

representing HMA Twomey Patterson and 

Andrew Bradley representing Independent 

Distillers. 

76. A regular visitor to the Wagga Wagga 

Christmas Spectacular is Santa (alias Jacob 

Chapple of Wagga Wagga). 

74 

74. Born to be wild… Geoff Harrison and 

professional vocalist Renee van Delft 

provided a repeat of their Wagga Wagga 

Takes Two (WWTT) performance at the Wagga 

Business NetworX Christmas in July. Geoff 

and Renee raised over $12,000 for Kurrajong 

Waratah as entrants in the WWTT. 

77. Noelene Hogan and Cannon Banks, 

Accommodation Managers at Kurrajong 

Waratah supported the Community Arts 

Day Auction at Westpac. Over $3,500 was 

raised for Kurrajong Waratah from the sale 

of paintings by local artists, including artists 

Wendy Cowley and Kerry Forde of Skills 

Options Wagga Wagga. 

77 

75 

75. Work Solutions involvement with the 

National Career & Employment Expo enables 

Crispin Lowe, Manager of Work Solutions 

and Steven Cummins, Business Development 

Manager, Work Solutions to promote the 

organisation to prospective staff and 

employees with a disability. 

78. Geoff Harrison (centre) fills a dual role as 

Murrumbidgee Turf Club (MTC) Committee 

Member and sponsor of the day. He is 

pictured with Rob Balding, Race Day 

Chairman representing Westpac and Cathie 

Smith, Development Services Manager, 


78 



71

79. If Heather Harris is looking for husband 

Bill, she is sure to find him at the Hildasid 

‘block’. Bill and his offsider Athol Bryon or 

Dad’s Army as they call themselves, ensure 

spraying is done, slashing is kept up to date 

and have done a remarkable job of clearing 

fences after the flash flooding caused havoc 

in March. They are looking for helpers if you 

are interested. 

82. Looking relaxed after the drawing of 

another successful Kurrajong Waratah Art 

Union are Allen Thomas, Dealer Principal 

Thomas Bros and Life Member of Kurrajong 

Waratah, Brian Kahlefeldt OAM, long standing 

supporter of Kurrajong Waratah and drawer of 

the Art Union and Cathie Smith, Development 

Services Manager Kurrajong Waratah. 

79 

82 

83 

83. Then Member for Riverina, Kay Hull 

officially retired her lycra suit after a repeat 

performance of the ABBA number she and 

professional vocalist Daryl Day performed as 

part of the Wagga Wagga Takes Two and the 

Wagga Business NetworX Christmas in July 

for Kurrajong Waratah’s benefit. 

80 

81 

80. New Race Day Committee member Adam 

Drummond, Director of Fitzpatricks Real 

Estate caught up with longstanding sponsors 

Kim and Michelle Tautz, Platinum Sponsor, 

Fuji Xerox Business Centre (Wagga) and 

Mathew Reid of their sales team. 

81. John Howitt was very pleased to have 

received his gold watch recognising 20 years 

employment with Kurrajong Waratah and 

while happy to let dad Bill Howitt OAM hold 

his plaque, he hung onto the watch he had 

earlier received from Roz Harbrow, Director of 


84. Proud recipient of a certificate for 

10 years service is Veronica Foley (front) 

pictured with Bill Howitt OAM, Life Member 

and Director of Kurrajong Waratah, Alan 

Larcombe, Manager Kurrajong Business 

Services (KBS), Garry Forde, Vice Chairman 

of Kurrajong Waratah and Nicole Steele, KBS 

Outreach Coordinator. 



73 

84

85 

88 

85. Cooks with a smile. Cannon Banks, 

Manager Accommodation Services, 

Jess Mawson, Coordinator Team A 

Accommodation and Janet Laws, Manager 

P4P Project prepare for the hungry staff and 

clients who have been enjoying the smell 

of the BBQ wafting around the Lord Baden 

Powell Drive site on BBQ day. 

88. Longstanding Kurrajong Waratah Race 

Day Committee Member, Susan Duffy 

representing D&M Electrical together with 

the committee’s newest member, Adam 

Drummond representing Fitzpatricks Real 

Estate. 

89 

86 

86. Thanks to the generous support of 

Wagga Business NetworX members, 

Kurrajong Waratah accommodation staff are 

able to take children and adolescents with 

a disability on holiday which they enjoy and 

which provides a welcome break from the 

full time care for their families. Enjoying the 

activities are Tim Wilson and Jacob Powell. 

87 

89. Herb Cowley, Life Member of Kurrajong 

Waratah, Fiona Jaques, Steve Jaques, CEO 

Kurrajong Waratah and John Howitt enjoyed 

a perfect night at November’s end of year get 

together for families, employees, staff and 

friends. 

87. Ensuring Narrandera’s Cypress Centre 

is well represented and showing their 

appreciation for the support of the Celi family 

are (clockwise beginning front left) Michelle 

Thornton, Sabrina Wood, Veronica Foley, 

Craig McWhinnie, Jeanette Miller, Pam Gash 

and Colleen Wood. 

90. Riverina Plasterworks has supported 

Kurrajong Waratah for many years and it was 

wonderful to see them attending the race day. 

Geoff Reid, Matthew Croker and Euan Croker 

of Riverina Plasterworks, Platinum sponsor 

of the day with Adam Drummond, Race Day 

Committee Member. 



75 

90

91 

91. TAFE Certificate III in Shopfitting students 

worked with Kurrajong Waratah during the 

year to renovate offices using real life jobs to 

support the theory of their learning. Pictured 

l to r are Paul Worsley, Steve Forbestaber, 

Head Teacher, TAFE Building Services and 

Nathaniel Dudley. 

94. Dan Smith took the opportunity to 

welcome friends Brian and Jean Honey to 

the house warming of his new group home at 

Olearia Place after settling in. 

94 

95. Open Days at Skills Options Tompson 

Street are extremely popular and provide an 

ideal opportunity to showcase the talent and 

interest of the clients. Rachael Wallace and 

staff member Dianne Phelps enjoy morning 

tea which they have helped prepare. 

92 

95 

93 

92. The finished product. Two extremely 

functional offices, very appreciative staff and 

most of all TAFE students who were justifiably 

proud of their achievements. 

93. It was a hive of activity when TAFE were 

on site for the office fit out. Over two days 

the 15 students involved in the project 

were busily engaged in every aspect of the 

job and worked with other trades who had 

complimentary work to undertake. 

96. Oh no, not again. Adam Drummond of 

Fitzpatricks Real Estate seems unable to 

avoid being the target of head shaving at 

the Wagga Business NetworX Christmas 

in July held annually to provide a holiday 

for children with disabilities and a welcome 

relief from full time care for their families. 

96 



77

97 

97. Water diviner Errol Barton surveyed 

Kurrajong Waratah’s Hildasid property and 

felt confident water would be found at a 

particular spot. He is pictured with Cathie 

Smith, Development Services Manager. 

98. In close proximity to Lake Albert and 

not far from services is the land donated to 

Kurrajong Waratah by the late Dick Nash and 

his wife Maisie. Kurrajong Waratah’s latest 

group home development adjoins the land via 

Olearia Place, off Gregadoo Road. 

100. Water galore and a lot of happy people. 

The future uses of Hildasid are decidedly 

different now that Kurrajong Waratah can be 

assured of a reliable water supply. Bill from 

Wagga Directional Drilling had the water to 

prove it and had the pleasure of the first drink 

of clear water. 

100 

101. An unprecedented 20mm of rain in five 

hours in March left Hildasid awash and trees 

uprooted and relocated onto the property 

from adjoining land. 

98 

101 

99. Based on the information provided… 

drilling began. Wagga Directional Drilling were 

engaged to drill and using their state of the 

art Bournedrill air drilling rig and in the hands 

of their staff members Bill Pannowitz and his 

offsider Allen, they drilled where the diviner 

had recommended. 

102. Significant damage was also caused to 

roads and creek crossings on the property 

leaving some unusable with holes and a 

substantial cost to the organisation. These 

holes are deceivingly deep being filled with 

stagnant water a metre deep in places. 



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99 

102

103 

103. A very proud mum and dad, Barbara and 

Brian Doherty were on hand to congratulate 

their son Jeff on his 25 years employment 

with Kurrajong Waratah at the Annual General 

Meeting. 

104. In the lead up to the Kurrajong Waratah 

Race Day, Emma and William Burkinshaw, the 

organisation’s youngest volunteers, packaged 

almost one thousand bags of lollies for the 

day. Children’s hospitality is a major attraction 

and ensures it is a family day. Thank you 

Emma and William. 

104 

105 

105. Getting first hand tuition during the 

NSW Fisheries clinic are Cypress Centre 

Narrandera’s employees Veronica Foley, 

Sabrina Wood, Jeanette Miller and Pam Gash. 

When you are preparing or reviewing your Will, remembering the 

hundreds of babies, children and adults with a disability in our local community 

ensures your generosity will live on... 

For the specific wording to use in relation to leaving a bequest to Kurrajong 

Waratah, or how your bequest may be structured to benefit a special program 

at Kurrajong Waratah, Mrs Cathie Smith, Development Services Manager will 

be pleased to discuss this with you or your Solicitor confidentially on 

6925 5002 or 0438 219 487 or email csmith@kurrajongwaratah.org.au. 

80 www.kurrajongwaratah.org.au

Kurrajong Waratah provides services to babies, children and adults 

with disability throughout the Riverina Murray Region. 

Your help is important in providing a bright future to people with disability. 

To make a donation, please contact Kurrajong Waratah on 

6925 5002 or visit: www.kurrajongwaratah.org.au 


Lord Baden Powell Drive Wagga Wagga NSW 2650 Phone: (02) 6925 3422 Fax: (02) 6925 3386

REPORT - Kurrajong Waratah

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