Unit 7: Understanding workplace expectations - Florida Literacy ...
Unit 7: Understanding workplace expectations - Florida Literacy ...
Unit 7: Understanding workplace expectations - Florida Literacy ...
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2) How did the employee determine the need?<br />
Give an example of a question:<br />
3) How did the employee find a solution?<br />
Give examples of an offer or suggestion:<br />
4) How did the employee deliver the service?<br />
5) How did the employee follow up?<br />
What did he say?<br />
Project Hotel T.E.A.C.H Curriculum<br />
Center for Immigrant Education and Training (ACE)<br />
228<br />
LaGuardia Community College