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<strong>Web</strong> <strong>Training</strong> <strong>Course</strong>: <strong>Introduction</strong> <strong>to</strong> <strong>Web</strong> <strong>Editing</strong><br />

Version 1.4 Oc<strong>to</strong>ber 2007<br />

Version 2.0 December 2007<br />

<strong>Course</strong> <strong>Rationale</strong>:<br />

The university is currently rolling out new <strong>Web</strong> publishing templates <strong>to</strong> all organisational<br />

units. The templates are only editable using our Content Management System (CMS).<br />

The CMS is a <strong>Web</strong> page online editing <strong>to</strong>ol that replaces existing <strong>to</strong>ols used by<br />

organisational units, (namely MS FrontPage, Macromedia Dreamweaver, and WS-FTP).<br />

This <strong>to</strong>ol allows users <strong>to</strong> quickly, safely, and easily:<br />

<br />

<br />

<br />

<br />

<br />

Create new <strong>Web</strong> pages<br />

Change textual content on their <strong>Web</strong> pages<br />

Upload and insert images in<strong>to</strong> editable areas of their <strong>Web</strong> pages<br />

Manage their <strong>Web</strong> site’s side navigation bar<br />

Edit Meta Tags (used by search engines for page ranking)<br />

Aims & Objectives:<br />

To familiarise university <strong>Web</strong> administration staff with NUI Galway's <strong>Web</strong> Services,<br />

<strong>Web</strong> content generation, using the <strong>Web</strong>, and an introduction <strong>to</strong> the Content Management<br />

System (CMS).<br />

Prerequisites:<br />

<br />

You are a university <strong>Web</strong> administra<strong>to</strong>r<br />

<strong>Course</strong> Content:<br />

1. <strong>Introduction</strong> <strong>to</strong> <strong>Web</strong> services provided by NUI Galway<br />

2. NUI Galway’s <strong>Web</strong> policy and <strong>Web</strong> publishing templates<br />

3. <strong>Web</strong> content generation<br />

4. Using the <strong>Web</strong><br />

5. <strong>Introduction</strong> <strong>to</strong> the Content Management System (CMS).<br />

1


1. <strong>Introduction</strong> <strong>to</strong> <strong>Web</strong> services provided by NUI Galway<br />

1.1. <strong>Web</strong> Services management<br />

<br />

<br />

Ger Hurley – VP for Strategic Initiatives & External Affairs<br />

Pat Dempsey – Head of Strategic Services, Computer Services<br />

1.2. <strong>Web</strong> Services team<br />

<br />

<br />

<br />

<br />

Denise Melia, Technical Specialist<br />

Cillian Joy, <strong>Web</strong> Edi<strong>to</strong>r<br />

Evan Ryder, <strong>Web</strong> Technologist<br />

<strong>Web</strong> site: http://www.nuigalway.ie/web/<br />

1.3. Services provided<br />

<br />

<br />

<br />

<br />

<br />

<strong>Web</strong> site hosting<br />

DNS hosting<br />

<strong>Web</strong> training<br />

Au<strong>to</strong>mated broken link notification system - 404 email<br />

Tools<br />

o HTML cleaner<br />

o IP address<br />

o Header information<br />

o Page load timer<br />

1.4. Add-ons provided<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Labelled interactive campus map<br />

New and recently updated pages list<br />

Random images<br />

Printer friendly pages<br />

RSS reader<br />

Search facility<br />

Online survey framework<br />

Online tu<strong>to</strong>rial booking system<br />

2


2. NUI Galway’s <strong>Web</strong> policy and <strong>Web</strong> publishing templates<br />

2.1. <strong>Web</strong> policy framework<br />

University-wide policy and standards framework contain three documents.<br />

<br />

<br />

<br />

Top level policy document<br />

<strong>Web</strong> standards - outlining manda<strong>to</strong>ry standards, covering three distinct areas<br />

i. Organisational responsibilities<br />

ii. Layout – describes which <strong>Web</strong> publishing template is required for<br />

which organisational unit category.<br />

iii. Content<br />

<strong>Web</strong> Best Practices – guidelines on other aspects of <strong>Web</strong> page content<br />

Available at http://www.nuigalway.ie/web/documentation/<br />

2.2. <strong>Web</strong> publishing template suite<br />

The <strong>Web</strong> publishing template suite defines which <strong>Web</strong> publishing template<br />

should be used for NUI Galway <strong>Web</strong> sites depending on their association with<br />

NUI Galway.<br />

The suite of templates operates with the university Content Management System<br />

(CMS) and once a <strong>Web</strong> site is created/converted <strong>to</strong> the CMS an appropriate<br />

template is selected.<br />

<br />

<br />

<br />

Standard template<br />

Cross-Organisational template<br />

Personal template<br />

Standard template<br />

3


This template applies <strong>to</strong> organisational units’ <strong>Web</strong> sites that cater <strong>to</strong> a specific target<br />

audience as outlined below. The template incorporates certain flexibility allowing the<br />

sub-site <strong>to</strong> establish a slightly cus<strong>to</strong>mised look and feel, based on the corporate<br />

template.<br />

<br />

<br />

<br />

<br />

<br />

<br />

University Management Offices<br />

Faculty Offices<br />

Administration Offices<br />

Departments<br />

Services Offices<br />

Research<br />

o Institutes<br />

o Centres<br />

o Technology Centres<br />

o Units<br />

o Others<br />

For an example of this template view http://www.nuigalway.ie/hr/<br />

Different style sheets and header images are loaded depending on the category of the<br />

<strong>Web</strong> site. Each style sheet is colour coded, for example “Administration & Services”<br />

is blue and “Current Students” is yellow. For details of all the colours used, view the<br />

<strong>Web</strong> page (http://www.nuigalway.ie/colours_used.html). Header images loaded are<br />

randomly selected from specific categories, again, depending on the category of <strong>Web</strong><br />

site. The images are loaded from a central image library and broken in<strong>to</strong> the<br />

following categories: Research, Future, Current, About, Admin, Faculty, All, or<br />

General.<br />

This template, the Standard Template is the default template and should be used if<br />

you are unsure which template <strong>to</strong> use.<br />

Options:<br />

<br />

<br />

<br />

Standard – no right bar<br />

Standard – with right bar<br />

Standard – full width<br />

4


Cross organisational template<br />

This template applies <strong>to</strong> discrete units of the <strong>Web</strong> site where third party involvement<br />

has been recognised, such as “www.deri.ie” or “www.remedi.ie”. The template has<br />

minimal constraints placed on the layout and presentation of pages, allowing for<br />

greater flexibility for the third party, while maintaining a technical and brand<br />

connection with the university.<br />

The CMS can be used <strong>to</strong> edit the body area of the <strong>Web</strong> template.<br />

Personal Template<br />

This template applies <strong>to</strong> personal pages, such as staff and student personal pages.<br />

These pages should not contain the university logo but do require a disclaimer, <strong>to</strong><br />

limit the university’s liability for content published on these pages.<br />

The CMS can be used <strong>to</strong> edit the body area of the <strong>Web</strong> template.<br />

5


3. <strong>Web</strong> content generation<br />

3.1. <strong>Web</strong> content generation guidelines<br />

The university <strong>Web</strong> content generation guidelines encourage the creation of<br />

effective <strong>Web</strong> sites. These <strong>Web</strong> sites establish a clear identity for the university<br />

on the world wide web consistent with the university's standing as an<br />

internationally recognised, research intensive university with an excellent<br />

teaching reputation.<br />

The guidelines encourage the development and maintenance of sites <strong>to</strong> facilitate<br />

ease of access for users moving from site <strong>to</strong> site across the university <strong>Web</strong> site.<br />

This is achieved by bringing a measure of consistency <strong>to</strong> the design, navigational<br />

methods, structure, and language used.<br />

General Objectives of University <strong>Web</strong> Guidelines<br />

The university seeks <strong>to</strong> ensure that <strong>Web</strong> sites published under its domain are<br />

<br />

<br />

<br />

<br />

<br />

Authoritative,<br />

Secure,<br />

Accurate,<br />

Relevant,<br />

Current<br />

Authoritative<br />

Appropriate control should be exercised over information and services published<br />

on the world wide web in order <strong>to</strong> ensure that they effectively meet the other<br />

objectives as listed above. Official <strong>Web</strong> sites must be immediately identifiable as<br />

an authoritative source of information by their adherence <strong>to</strong> consistent design<br />

measures.<br />

Secure<br />

Appropriate security precautions should be taken <strong>to</strong> protect the information from<br />

interference and inappropriate access. Computer Services are responsible for the<br />

security of the system.<br />

Accurate<br />

Information made available should accurately reflect university policies and<br />

positions. Organisational units should avoid disseminating or duplicating<br />

information for which they are not the primary source.<br />

6


Relevant<br />

Information made available should address the particular needs of potential<br />

clients and users of the <strong>Web</strong> site. Information should be presented in a userfocused<br />

fashion.<br />

Current<br />

Appropriate procedures and technologies should be employed <strong>to</strong> ensure that the<br />

information made available is always up <strong>to</strong> date.<br />

3.2 Organising information<br />

Without a solid and logical organisational structure, your <strong>Web</strong> site will not<br />

function well even if your basic content is accurate, current, relevant, attractive,<br />

and well written. It is accepted that most people can hold only about four <strong>to</strong><br />

seven discrete chunks of information in short-term memory. The way people<br />

seek, use, and reference information also suggests that smaller, discrete sections<br />

of information are more functional and easier <strong>to</strong> handle than long,<br />

undifferentiated sections or <strong>Web</strong> pages.<br />

There are five basic steps in organising your information [1]:<br />

1. Divide your content in<strong>to</strong> logical sections<br />

2. Order these sections according <strong>to</strong> importance<br />

3. Use this order/structure <strong>to</strong> define navigation – thereby creating a sitemap<br />

4. Build a <strong>Web</strong> site (file structure) that is closely based on your sitemap<br />

5. Analyse and review success of the <strong>Web</strong> site’s navigation from a functional<br />

and user perspective<br />

7


A sitemap is a collection of hyperlinks that reflects the structure of your <strong>Web</strong><br />

site, based on the importance you placed on each section. This sitemap is the<br />

basis of your <strong>Web</strong> site’s navigation.<br />

When you have created a sitemap you can begin generating content for your <strong>Web</strong><br />

site. The sitemap should be your starting and your reference point throughout the<br />

process of creating and maintaining your <strong>Web</strong> site.<br />

From the sitemap, you generate the file structure, which is the logical<br />

arrangement of files and direc<strong>to</strong>ries on the <strong>Web</strong> server.<br />

[1]<br />

8


Example:<br />

Sitemap<br />

<br />

<br />

<br />

<br />

<br />

Home<br />

Services<br />

• Hosting<br />

• <strong>Training</strong><br />

Help<br />

• Support<br />

Telephone<br />

Email<br />

<strong>Web</strong><br />

• FAQs<br />

Staff<br />

Contact<br />

File Structure<br />

9


Exercise:<br />

A local fitness club have been in operation for a number of years. They have<br />

many loyal members who participate in the club’s many activities. Recently, they<br />

introduced several new classes and timetables and want <strong>to</strong> publicise this <strong>to</strong> both<br />

existing and potential members. Traditionally they would have distributed<br />

brochures and flyers; however, this is no longer cost effective. Therefore, the<br />

club has decided <strong>to</strong> use a <strong>Web</strong> site <strong>to</strong> inform everyone.<br />

In addition, the fitness club would like <strong>to</strong> provide general information about<br />

themselves, their his<strong>to</strong>ry, and founding members etc on the <strong>Web</strong> site. In<br />

particular the fitness club would like <strong>to</strong> highlight the new classes and changes <strong>to</strong><br />

the timetable in each of these areas on the <strong>Web</strong> site:<br />

<br />

<br />

<br />

<br />

Gym<br />

Pool<br />

Tennis<br />

Fit zone<br />

Finally, they would also like <strong>to</strong> include information on prices for all<br />

activities/courses and contact information.<br />

As a <strong>Web</strong> administra<strong>to</strong>r you are asked <strong>to</strong> generate a suitable sitemap and file<br />

structure for the club based on the information they have available.<br />

10


Sitemap:<br />

File structure:<br />

11


4. Using the <strong>Web</strong><br />

4.1. What are the Internet and the World Wide <strong>Web</strong>?<br />

The Internet is a network of computers across the globe allowing individuals <strong>to</strong><br />

communicate with one another. Often called the World Wide <strong>Web</strong> or <strong>Web</strong> for<br />

short, it is a collection of electronic documents that are linked <strong>to</strong>gether in a<br />

structure similar <strong>to</strong> a spider’s web. These documents are s<strong>to</strong>red in various<br />

locations around the globe on computers called servers. [2] [3]<br />

4.2. What is the <strong>Web</strong> made of?<br />

The <strong>Web</strong> is made up of a user’s Personal Computer (PC), <strong>Web</strong> browser software<br />

used <strong>to</strong> gain access <strong>to</strong> the <strong>Web</strong>, a connection <strong>to</strong> an Internet Service Provider<br />

(ISP), servers <strong>to</strong> host the data, and finally routers and switches. The routers and<br />

switches are used <strong>to</strong> direct the transfer and flow of this data for viewing as <strong>Web</strong><br />

pages in <strong>Web</strong> browsers. [2] [3]<br />

4.2.1. <strong>Web</strong> Browser<br />

An Internet browser is a software programme used for accessing and navigating<br />

the Internet <strong>to</strong> view <strong>Web</strong> pages on a PC. A browser, also known as client<br />

software, retrieves data from servers and displays this data as <strong>Web</strong> pages. The<br />

two most commonly used browsers for viewing the Internet are Microsoft<br />

Internet Explorer (IE) and Mozilla Firefox (Firefox). Some others include Safari,<br />

Opera, and Netscape. [2] [3]<br />

Title Bar<br />

The name of the <strong>Web</strong> site or title of the <strong>Web</strong> page can be found in the <strong>to</strong>p left<br />

hand corner of the browser screen in the title bar section. It is the horizontal blue<br />

bar that runs across the screen. [3]<br />

Address Bar<br />

The address bar can be used for navigating the <strong>Web</strong>. If you know the address of<br />

a <strong>Web</strong> page you want <strong>to</strong> visit, type the Uniform Resource Loca<strong>to</strong>r (URL) in the<br />

address bar and press Return/Enter on the keyboard, or Go on the right hand side<br />

of the address bar. [3]<br />

Status Bar<br />

The status bar is the name given <strong>to</strong> the bar that runs across the bot<strong>to</strong>m of the<br />

browser screen. It reports on the progress of data download and also displays<br />

link information when hovering over a hyperlink. [2]<br />

Note: You should be familiar with your browser type and also know the version<br />

of the browser you are using. New versions are frequently made available <strong>to</strong><br />

computer users and we recommend that you upgrade as soon as possible.<br />

12


4.2.2. Servers<br />

<strong>Web</strong> pages are s<strong>to</strong>red as data on <strong>Web</strong> servers located across the globe. Entering<br />

a URL of a <strong>Web</strong> page in<strong>to</strong> the address bar of a <strong>Web</strong> browser or clicking a link<br />

sends a request <strong>to</strong> a server which hosts the data for the required <strong>Web</strong> page. The<br />

server sends the <strong>Web</strong> page <strong>to</strong> your PC and your <strong>Web</strong> browser displays the<br />

information on your screen. [2]<br />

4.2.3. <strong>Web</strong> pages<br />

A <strong>Web</strong> page is an electronic document written in computer language called<br />

HTML. <strong>Web</strong> pages are usually a combination of text and images. Each page has<br />

a unique address, URL, which identifies its location on the server. [2]<br />

The URL must be typed exactly as it exists for the browser <strong>to</strong> locate the desired<br />

<strong>Web</strong> page.<br />

The meaning of a URL address:<br />

http://www.nuigalway.ie/webtraining/training.html<br />

<br />

<br />

<br />

<br />

http:// Short for HyperText Transfer Pro<strong>to</strong>col, this indicates a hypertext<br />

document or direc<strong>to</strong>ry.<br />

www.nuigalway.ie - this is the domain name.<br />

/webtraining/ - this is a sub-direc<strong>to</strong>ry or folder of the <strong>Web</strong> site.<br />

training.html - this is the filename of the <strong>Web</strong> page inside the folder.<br />

<strong>Web</strong> pages usually contain hyperlinks <strong>to</strong> other <strong>Web</strong> pages. Hyperlinks can be<br />

text hyperlinks or hyperlinked graphic images that reference the URLs of other<br />

<strong>Web</strong> pages. [2] [3]<br />

4.2.4. <strong>Web</strong> sites<br />

A <strong>Web</strong> site is a collection of related <strong>Web</strong> pages. Each <strong>Web</strong> site contains a home<br />

page, which acts like an index, indicating the content on the site, and may contain<br />

additional pages. From the home page you can click hyperlinks <strong>to</strong> access other<br />

<strong>Web</strong> pages. The Internet is dynamically changing therefore many <strong>Web</strong> sites<br />

change on a daily or even hourly basis. [2] [3]<br />

13


4.3. Navigating <strong>Web</strong> sites<br />

There are many ways <strong>to</strong> navigate through <strong>Web</strong> sites and <strong>Web</strong> pages.<br />

URL<br />

Typing the URL of a <strong>Web</strong> site or <strong>Web</strong> page in<strong>to</strong> the address bar of your <strong>Web</strong><br />

browser and then pressing the Return/Enter key or Go but<strong>to</strong>n. [2]<br />

Favourites<br />

Using the Favourites function of the Menu Bar is a quick and easy way <strong>to</strong><br />

navigate around previously saved links.<br />

Hyperlinks<br />

Clicking a text hyperlink or a hyperlinked graphic image will provide access <strong>to</strong><br />

other <strong>Web</strong> pages that have their addresses embedded in that hyperlink. [2] [3]<br />

Side Navigation<br />

<strong>Web</strong> sites generally have a list of links that represent the main <strong>Web</strong> pages of that<br />

<strong>Web</strong> site. Although the words may not be underlined these items are still<br />

hyperlinks.<br />

Note: The hand icon symbol appears when you hover over a text hyperlink or a<br />

hyperlinked graphic image.<br />

14


5. <strong>Introduction</strong> <strong>to</strong> the Content Management System (CMS)<br />

5.1. <strong>Introduction</strong> <strong>to</strong> the CMS<br />

The CMS is a <strong>Web</strong> page online editing <strong>to</strong>ol that replaces existing <strong>to</strong>ols used by<br />

organisational units, (namely MS FrontPage, Macromedia Dreamweaver, and<br />

WS-FTP). This <strong>to</strong>ol allows users <strong>to</strong> quickly, safely, and easily:<br />

<br />

<br />

<br />

<br />

<br />

Create new <strong>Web</strong> pages<br />

Change textual content on their <strong>Web</strong> pages<br />

Upload and insert images in<strong>to</strong> editable areas of their <strong>Web</strong> pages<br />

Manage their <strong>Web</strong> site’s side navigation bar.<br />

Edit Meta Tags (used by search engines for page ranking)<br />

The URL for the CMS is: http://www.nuigalway.ie/cms/<br />

5.2. Data Flow<br />

15


5.3. Explaining the Interface<br />

5.3.1 Login<br />

Login using the URL http://www.nuigalway.ie/cms/ and your username and<br />

password for the <strong>Web</strong> server.<br />

16


5.3.2 File Structure<br />

After you login, the following <strong>Web</strong> page will be displayed. We call this page the<br />

“File Structure page” as it displays a list of the files & folders that make up your<br />

<strong>Web</strong> site.<br />

1: General activity of university CMS users<br />

2: Au<strong>to</strong> logout display timer<br />

3: <strong>Web</strong> site File Structure<br />

index.html – this is your home page and only <strong>Web</strong> page <strong>to</strong> start with<br />

/documents/ - documents folder which s<strong>to</strong>res all your documents<br />

which are not HTML i.e. PDF, Word, Excel, Power point.<br />

/template/ - template folder the contents of which are used by the CMS<br />

as the template when creating new <strong>Web</strong> pages.<br />

Functions<br />

“New File Here”<br />

“New Sub-Folder Here”<br />

To edit a <strong>Web</strong> page you must click on the HTML file <strong>to</strong> open the <strong>Web</strong> page in<br />

Edit mode.<br />

17


5.3.3 Editable areas<br />

After you click on an HTML (.html) file you will be brought <strong>to</strong> edit mode.<br />

Each <strong>Web</strong> page is divided in<strong>to</strong> distinct areas <strong>to</strong> assist when editing and managing<br />

your <strong>Web</strong> site content.<br />

Editable Areas:<br />

1: “Breadcrumb” Trail / Loca<strong>to</strong>r<br />

2: Page “Body Area” for general text and images<br />

3: <strong>Web</strong> page “Footer”<br />

Press edit but<strong>to</strong>n<br />

4: Navigation<br />

5: Control Panel<br />

<strong>to</strong> enter in<strong>to</strong> edit mode for any editable area<br />

Note: Each one of your <strong>Web</strong> pages uses the same navigation and footer areas.<br />

Therefore you can update these from any <strong>Web</strong> page and if you make a change in<br />

one <strong>Web</strong> page it will be reflected in each <strong>Web</strong> page.<br />

18


5.3.4 Control panel, but<strong>to</strong>ns, & menus<br />

Control Panel<br />

But<strong>to</strong>ns<br />

- Edit but<strong>to</strong>n<br />

- Design view of content in main body area<br />

- HTML view of content in main body area<br />

19


Editable Area menus<br />

20


Bibliography<br />

[1] - Lynch, P. J., Hor<strong>to</strong>n, S. (2002). <strong>Web</strong> Style Guide: Basic Design Principles for<br />

Creating <strong>Web</strong> Sites, Second Edition. Yale University Press<br />

[2] - http://www.learnthenet.com/english/web/000www.htm<br />

[3] - http://www.aarp.org/learntech/computers/basic_web/a2004-10-15-lti-lesson1.html<br />

21

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