Customer Information leaflet - Disability and Carers Service - Gov.uk

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Customer Information Our address for emails For Attendance Allowance dcpu .customer-services@dwp .gsi .gov .uk For Carer’s Allowance cau .customer-services@dwp .gsi .gov .uk For Disability Living Allowance dcpu .customer-services@dwp .gsi .gov .uk For Vaccine Damage Payments cau-vdpu@dwp .gsi .gov .uk Expect an answer to your email within 2 weeks . Sometimes our answer will take more than 2 weeks . We will send you an email telling you the reason and when we expect to send a full answer . 18 Disability and Carers Service
If we contact you By letter If we send you a letter: • the letter should be easy to understand, Customer Information • the letter will say if you need to do something, • the letter will tell you how to contact us . If you cannot read or understand anything we send you, please tell us . By phone If we phone you: • our member of staff will be polite, • our member of staff will tell you their name, • our member of staff will tell you why they have phoned you . If you do not understand anything our member of staff tells you, please tell them . Disability and Carers Service 19
Page 1: Disability and Carers Service Custo
Page 4 and 5: Customer Information Introduction T
Page 6 and 7: Customer Information What we would
Page 8 and 9: Customer Information These are only
Page 10 and 11: Customer Information If you want on
Page 12 and 13: Customer Information Textphone and
Page 14 and 15: Customer Information Before phoning
Page 16 and 17: Customer Information Our phone numb
Page 18 and 19: Customer Information Our addresses
Page 22 and 23: Customer Information By visiting yo
Page 24 and 25: Customer Information Sometimes our
Page 26: Customer Information Other formats
Page 29 and 30: Comment form If you do not want a r

Customer Information leaflet - Disability and Carers Service - Gov.uk

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