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“<br />

Victorian Government comments<br />

In 2003-04 Victoria continued to introduce new technology, new mediation<br />

processes and construct court houses to improve the delivery of services to the<br />

community.<br />

Construction of the $15.5M Warrnambool Courts Complex continued through<br />

2003-2004. The multi-jurisdictional complex has four court rooms and will also<br />

accommodate the Office of Public Prosecutions, the Sheriff’s Office and<br />

Community Correctional Services. Work also continued on the new $16.7M<br />

Mildura Courts Complex through 2003–2004 and it was completed in early<br />

October 2004. The multi-jurisdictional court house has jury and custody<br />

facilities as well as a pre-trial hearing room, interview rooms and facilities for<br />

the public and staff. Both courthouses will incorporate ecologically sustainable<br />

development principles, including energy efficient design and features the<br />

latest in court technology.<br />

The Department is continuing to enhance access to technology for courts<br />

across the state. In 2003-04 the Victorian Government Reporting Service<br />

(VGRS) upgraded video-conferencing facilities, and in partnership with the<br />

County Court, trialed the installation of a combined DVD, VHS and CD Player<br />

for use in the presentation of evidence in courtrooms. The Supreme Court<br />

upgraded the IT infrastructure to support a rollout to windows XP and<br />

standardise information technology across the Melbourne and regional Courts.<br />

The Court commenced a project to upgrade court rooms in the criminal<br />

jurisdiction to support electronic delivery of evidence for major criminal trials.<br />

The County Court introduced a new criminal listing regime which has resulted<br />

in more appropriate timeliness in this jurisdiction, particularly in relation to<br />

criminal trials. The County Court also continued to address the increased<br />

caseload arising from the reintroduction of the common law right to sue for<br />

work related injuries, as well as addressing the changing caseload arising from<br />

Tort Law reforms introduced during 2003.<br />

Since its inception in February 2003 the mediation initiative for civil claims<br />

above $30,000 at the Magistrates Court has proved most successful. The<br />

Court’s accredited mediators (also Registrar’s of the Magistrates Court)<br />

conducted 138 mediations of which 91 settled and 47 matters were listed for<br />

hearing before an Open Court. The success rate currently lies at 66%. The<br />

total saving of Court sitting time has been a total 205 sitting days. In relation to<br />

designated Intervention Order complaints (which excluded applications<br />

between family members) an agreement rate of 72% was achieved between<br />

parties which resulted in the original complaint for an intervention order being<br />

withdrawn. Participation in the program is voluntary.<br />

The Criminal Justice Diversion Program operating in the Magistrates Court has<br />

also proved quite successful.<br />

6.50 REPORT ON<br />

GOVERNMENT<br />

SERVICES 2005<br />

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