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<strong>EVALUATI<strong>ON</strong></strong> <strong>OF</strong> <strong>HYPERTENSI<strong>ON</strong></strong> <strong>POSTER</strong> <strong>ON</strong><br />

<strong>THE</strong> <strong>VISITORS</strong> <strong>OF</strong> TALAGA HEALTH CENTER<br />

IN MAJALENGKA DISTRICT<br />

Thesis Summary<br />

Health Behavior and Promotion<br />

Public Health Study program<br />

Faculty of Medicine<br />

Presented by:<br />

ICCA STELLA AMALIA<br />

09/293328/PKU/10861<br />

POSTGRADUATE SCHOOL <strong>OF</strong> PUBLIC HEALTH SCIENCES<br />

FACULTY <strong>OF</strong> MEDICINE<br />

UNIVERSITAS GADJAH MADA<br />

YOGYAKARTA<br />

2011


<strong>EVALUATI<strong>ON</strong></strong> <strong>OF</strong> <strong>HYPERTENSI<strong>ON</strong></strong> <strong>POSTER</strong> <strong>ON</strong><br />

<strong>THE</strong> <strong>VISITORS</strong> <strong>OF</strong> TALAGA HEALTH CENTER<br />

IN MAJALENGKA DISTRICT<br />

Icca Stella Amalia 1 , Kristiani 2 , Rendra Widyatama 3<br />

ABSTRACT<br />

Background: The results of a preliminary study showed morbidity rates<br />

on hypertension in Talaga Health Center that became the top 10 diseases<br />

with a prevalence of 6.07% in 2009. However, efforts of health promotion<br />

over the issue have not been done. One medium that can be used for<br />

health promotion is a poster. Posters specific and in accordance with<br />

hypertension have not been present. Given the aforementioned facts,<br />

posters need to be designed as appropriate, in this case hypertension,<br />

and then be evaluated.<br />

Objective: Assessing the interest and understanding of Talaga Health<br />

Center visitors on the hypertension poster in aspects of design, message<br />

content and place of installation.<br />

Methods: This was a descriptive study with qualitative methods using a<br />

design of phenomenology. Subjects in this study were the visitors of<br />

Talaga Health Center. The other informants were the officer of health<br />

promotion, Head of the Health Center and Head of Health Promotion in<br />

Majalengka District. The data were collected through document review,<br />

focus group discussions (FGD), in-depth interviews and observation.<br />

Results: The visitors’ interest to the poster on hypertension was due to<br />

the use of bright colors, with combination of green, yellow and red colours,<br />

readable font size with a simple font, clear images and in accordance with<br />

daily life, simple layout, simple delivery, and the strategic installation. The<br />

visitors’ understanding could be seen from the way they knew the purpose<br />

and benefits of the message. The visitors easily understood the message<br />

because there were images, simple words and sentences, the use of<br />

everyday language, the use of color and installation position that was easy<br />

to read. The place of installation was expected to be propagated in the<br />

waiting room, in the treatment room and in every village.<br />

Conclusion: Overall, most visitors were interested in and understood the<br />

hypertension poster. The hypertension poster in Sundanese version was<br />

acceptable as a medium for health promotion by Talaga Health Center<br />

visitors who had an interest in the design and content of the message in<br />

the hypertension poster.<br />

Keywords: evaluation, hypertension poster, health center visitors<br />

1. Jatipamor Village, Talaga sub District, Majalengka District<br />

2. Magister, Health Service Management and Policy, Faculty of Medicine,<br />

Gadjah Mada University<br />

3.<br />

Faculty of Letters, Ahmad Dahlan University, Yogyakarta


2<br />

INTRODUCTI<strong>ON</strong><br />

Indonesia as a developing country still has a wide range of health<br />

problems, one of which is hypertension. (1) The prevalence of hypertension<br />

in Indonesia has reached 31.7% of the total adult population, amounting to<br />

6.8% of the proportion of death causes in all age groups in Indonesia. (2)<br />

The 2007 Basic Health Research (Riskesdas) in Majalengka showed the<br />

proportion of hypertension as non-communicable diseases occupied the<br />

third position by 10.6%, after joint disease and stroke with 24.6% and<br />

11%, respectively. (3)<br />

At the Talaga health center, hypertension becomes the top ten<br />

diseases with a prevalence of 6.07%. Although not placing on the first<br />

position, hypertension has not received attention. (4) Hypertension needs to<br />

get attention because if it is not controlled, it can be a risk factor for the<br />

emergence of other more serious diseases such as stroke, heart failure<br />

and kidney failure. One way that can be done is with the campaign to<br />

prevent hypertension. Health promotion can be carried out by the use of<br />

media. (5) The media widely used in Talaga health center is posters. From<br />

some existing posters, there are no specific posters about hypertension.<br />

A poster is a medium that combines images of visual elements<br />

such as lines, images and words to attract attention and communicate a<br />

message briefly. (6) A poster has advantages in attracting people with a<br />

special interest, because a poster can deliver or present the subject of a<br />

problem. (7) A study on the effectiveness of posters on knowledge and<br />

attitudes of a family about high-risk pregnancy and danger signs of<br />

pregnancy showed that the use of posters was less effective in increasing<br />

knowledge. (8) From some of the results of previous studies, it was note<br />

that there were differences about the effectiveness of poster; thus, to be<br />

able to assess the effectiveness of poster needed evaluation of the poster<br />

media.


2<br />

Trials and evaluation concerning the use of posters in Talaga<br />

health center were never conducted. In fact, trial and evaluation of media<br />

is very important. Media evaluation is done by looking at the provided<br />

media whether they have been appropriate and can achieve the goal or<br />

not, whether the distribution of media is on target or not, whether they are<br />

relevant or not, whether the content deliveres a message or information<br />

which is easily understandable and appropriate or not, and whether the<br />

placement or installation of the media is appropriate or not. (9) One of the<br />

learning points gained in a process of using posters to be effective must<br />

carried out evaluation of the media. (7) Some of the factors underpinning<br />

successful media communication are, among others, that the media can<br />

increase interest and understanding of the audience. (1) Based on these<br />

explanations, the problem formulation of this study is: "How are the<br />

interest and understanding of the health center’s visitor on the poster<br />

concerning hypertension?". Based on the formulation of the problem, the<br />

objective of this study is to evaluate the posters on hypertension to the<br />

visitors of Talaga health center by studying visitors’ interest and<br />

understanding on hypertension in the aspect of poster design, message<br />

content and place of installation.<br />

MATERIALS AND METHODS<br />

This study was a descriptive study with qualitative methods using a<br />

design of phenomenology. The study was conducted at the Talaga health<br />

center with consideration based on the results of preliminary studies that<br />

found no specific posters about hypertension and had never conducted an<br />

evaluation of posters. Another reason was because the Talaga health<br />

center was the health center with most visitors in comparison to other<br />

health centers in Majalengka District. (3)<br />

Selection of informants was done purposively based on the purpose<br />

in which the subject was as the unit of analysis considered in accordance<br />

with the requirement. (10) Core informants in this study were Talaga Health


3<br />

Center visitors and key informants were the Head of Health Promotion of<br />

Majalengka District, Head of health center and staff of health promotion in<br />

Talaga Health Center.<br />

Data was collected through in-depth interviews to 11 visitors, focus<br />

group discussions (FGD) to 14 individuals consisting of two visitor groups.<br />

The first group of visitors was as many as seven people who did not suffer<br />

from hypertension and the second group was seven people visitors who<br />

suffered or had once suffered hypertension. Observations were carried out<br />

to find a situation where posters on hypertension and posters visitor<br />

interacted.<br />

RESULT AND DISCUSSI<strong>ON</strong><br />

1. Visitors’ interest<br />

Visitors’ interest to the poster on hypertension could be seen<br />

from several aspects:<br />

a. Design<br />

Interest in hypertension poster of the design elements were<br />

grouped again in a few things, namely:<br />

1) Color<br />

Based on the survey results, it was revealed that poster in<br />

Sundanese version received more attention and was read by<br />

the visitors. The visitors were interested in the poster on<br />

hypertension because of its bright, contrast and varied colors.<br />

Bright colors attracted the eye, so that the visitors took a look<br />

at and read the poster on hypertension.<br />

The results were consistent with previous study that showed<br />

that the most preferred selection of basic colors in a medium<br />

was white, green or red. (10) Another study reinforced the<br />

results of this study where the preferred and interesting color<br />

was the neutral colors such as green. (11) A poster should be<br />

eye-catching in order to make people stop and read it. (12)


4<br />

In terms of color, the visitors felt that not too contrasting<br />

and striking colors helped in reading. Background colors and<br />

contrast font made the visitors read the poster easily. Letters<br />

and background color were made contrast so that the poster<br />

was easy to read and emphasis that required special<br />

emphasis could be delivered. (6)<br />

The use of color in a graphic design has several functions,<br />

namely to attract attention, generate psychological effects,<br />

develop associations, build retention and create a fun<br />

atmosphere. (13)<br />

The combination of contrasting color into a<br />

single unit in a poster will help facilitate the delivery of a<br />

message. Conversely, if the blending colors do not contrast, it<br />

will make difficulty in the one’s sight. The colors should be<br />

complementary and the use of too many colors can weaken<br />

the communication. (13)<br />

2) Font size<br />

Based on the results of in-depth interviews and group<br />

discussions, the visitors felt that the font size was quite easy to<br />

see. The visitor’s opinion to the font size in the poster is shown<br />

on the statement as follows:<br />

“the font size must be large because it is good..... if it is<br />

big, it is visible to the health center’s visitors” (IW6).<br />

The largest font size on the hypertension poster was 13 mm<br />

and the smallest 6 mm. To facilitate the legibility of the font<br />

size should not be smaller than 18 points or 5mm. (13)<br />

The font used Microsoft Sans Serif and was written capital.<br />

The use of letters in the hypertension poster was not too<br />

complicated and high artistic that could make it difficult to<br />

read. Another study supported the results of this study,<br />

suggesting that the use of font that was not unbending and<br />

cumbersome assisted in enabling people to read. (11)<br />

To


5<br />

facilitate the legibility should use clear and simple font, such<br />

as Microsoft Sans Serif. (14)<br />

The use of color on the font affected the ease of visitors<br />

to read the contents of the message in the hypertension<br />

poster. Writing letters with color variations could also provide<br />

attraction. (11) Contrast font color with the background of the<br />

poster’s overall colors helped to facilitate legibility. (6)<br />

3) The compactability between image and writing<br />

Based on the results of the study, the presence of the<br />

image became the main attraction. The image most often said<br />

to attract the attention of the visitors was the image that there<br />

was an element of regionalism (the Cepot). The visitors felt<br />

that the drawings and writings fit as in the following statement:<br />

“it refelcts compactability between image and writing,<br />

like vegetable image having to be drawn like real<br />

vegetables” (IW2).<br />

The use of regionalism in the form of puppet characters<br />

in the Pasundan picture intentionally was for providing<br />

something different. Other images were considered interesting<br />

because they fit the visitors’ daily life such as vegetables and<br />

fruit images, images of people blowing the flute and pictures of<br />

people who were exercising. The use of pictures should attract<br />

the attention of the target; this can be done by using images<br />

that are familiar with the life goals. (15)<br />

The study was<br />

supported by the previous research, namely making posters<br />

with visuals that corresponded to the social and political<br />

characteristics successfully foster the participation of Chinese<br />

ethnic group in dealing with malaria. (16)<br />

The use of original image (photo) attracted the attention<br />

of visitors, helped simplify and remember the messages<br />

conveyed in the poster. This was consistent with the previous


6<br />

study that the use of posters was less effective because the<br />

message was difficult to remember and the cause was the<br />

illustrated image did not use an original image that was<br />

considered less attractive. (8) Photo serves to increase<br />

motivation and interest, develop language skills, and help<br />

interpret and remember the content of messages regarding<br />

the photos. (15) In addition to attracting attention, the picture<br />

can help explain things so much easier to understand, clarify<br />

the parts that are important and condense a long<br />

description. (6)<br />

4) Layout<br />

These results indicated that the layout of the posters<br />

was judged fairly simple and easy to remember. Selection of a<br />

key element of either letters or illustrations could be done so<br />

that the reader could quickly grasp the message. (17) In this<br />

hypertension poster, elements that were highlighted were from<br />

the image into supporting and reinforcing the message<br />

conveyed.<br />

In the poster with the version of the Indonesian<br />

language, images that attracted the attention were the pictures<br />

of vegetables and fruits. Laying out the image on the first<br />

sequence could be said to attract attention. Sundanese<br />

language version was added a poster image that had an<br />

element of regionalism, the puppet (cepot). Figure of Cepot<br />

was placed in the top left corner, and based on survey results<br />

this revealed that the cepot image became the first thing that<br />

attracted the attention of the visitors. Other images were<br />

sorted by condition and approximate cause of hypertension<br />

from the greatest to the smallest roles.<br />

The layout of the colors was also a visitor's attention.<br />

Placement of base color into the background with the overall


7<br />

content of the message was judged contrast and helped easy<br />

to read. Writing letters with color variations could give<br />

attraction. (11) Font color contrast with the background of the<br />

poster’s overall colors helped to facilitate legibility. (6)<br />

Placement of font size was also one interesting thing. The title<br />

used a larger font than the subtitles and the contents of the<br />

message. This became important because with the proper<br />

placement of the letters in each part of the message this<br />

allowed the reader to view the message.<br />

b. Message contents<br />

The content of the message is a matter which will be<br />

delivered by communicators to express intention. (18) Results from<br />

in-depth interviews and FGD showed that the visitors felt the<br />

contents of the message was appealing for the content was<br />

information about hypertension, such as the following statement:<br />

“interesting about hypertension, so know the result of eating<br />

less nutritious foods leading to hypertension, smoking can<br />

cause hypertention too. High blood could be a stroke, heart<br />

disease, kidney failure. So we're not going to eat but at<br />

home, lack of exercise, smoking, excessive salt intake so<br />

scared, we have fear” (IW2)<br />

Words and sentences that made up the message also<br />

received close attention. The words in the hypertension poster<br />

were assessed memorable because they were words in the daily<br />

conversation. Phrases used were considered simple, not<br />

convoluted and straight to the point of the matter. The visitors’<br />

interest in words and sentences can be seen in Figure 1.


8<br />

Clear<br />

wording<br />

Daily<br />

words<br />

Interest in<br />

words and<br />

sentences<br />

Simple<br />

sentences<br />

Use of<br />

Sundanese<br />

Figure 1. The visitirs’ interest in the use of words and sentences<br />

in the poster<br />

The technique of message delivery in the hypertension<br />

poster became one of the subject in in-depth interviews as well<br />

as FGD. The opinion of the visitors related to the way of the<br />

message delivery can be seen from the following statement:<br />

“simple .. simple .. [messaging] because not many words that<br />

are not clear so just direct to the core problem”<br />

(IW2)<br />

Messages that cause certain feelings in the reader can get<br />

someone interested and apply the message. The previous study<br />

successfully conveyed a message with visuals that made people<br />

excited to use seatbelts. (19) The election of theme was said to be<br />

in accordance with public health conditions in Majalengka which<br />

were still considered high in terms of hypertension rates by one<br />

key informant. The suitability of themes and issues of concern<br />

was very important so that the poster was made readable,<br />

understandable and memorable. (20)<br />

c. Location of installation<br />

Based on the observations, it was known that the visitors<br />

who came mostly just passed through the location without seeing<br />

a poster. Some visitors were around the location, but did not pay<br />

attention to the existence of a poster; anyone noticed the poster<br />

but did not read; but there were those who also took a look at<br />

and read the poster.


9<br />

Assessment of the visitors to the location of posters can<br />

be seen from the results of in-depth interviews and FGD.<br />

Opinions about the location of installation can be seen from<br />

Table 1.<br />

Location<br />

In Talaga Health center<br />

Table 1. Location of poster installation<br />

Informant’s opinion<br />

- In outpatient waiting room<br />

- In front of inpatient room<br />

Outside Talaga Health Center<br />

- In balai desa (village hall)<br />

- In post office<br />

- In other health centers<br />

Based on this research, it was known that the visitors<br />

could see the poster in the place of installation because the place<br />

was quite spacious. In addition to the size of the posters, the<br />

existence of the posters became the main attraction when the<br />

visitors were around the place of installation. The visitors were<br />

interested in reading the hypertension poster, because the poster<br />

was judged appropriate with the position of the visitors’ eyes, so<br />

that it was not difficult to read.<br />

Location of the posters can be in public places where<br />

people often congregate as well as in government offices. (21) The<br />

results of the previous study showed that the placement of<br />

posters in strategic places could foster a desire to use the<br />

stairs. (22) Another study had shown that a person would be in the<br />

waiting room in a long time making it possible to be able to<br />

convey health messages. (23) The position or location of the poster<br />

must easily be accessible by the senses of sight, so it can attract<br />

people's attention. (24)<br />

2. Visitors’ understanding<br />

The visitors’ understanding of the messages was from the<br />

knowledge of informants against the benefits and intent of the


10<br />

message content and there were efforts to implement message<br />

content. Informants argued that the contents of the message were<br />

an invitation to a healthy life. Some things that were understood<br />

and not understood can be seen in Table 2.<br />

Table 2. Things which were understood and poorly understood by<br />

the visitors from the hypertension poster<br />

Understood<br />

- Eating vegetables and<br />

fruits makes healthy<br />

body<br />

- Cigarrette can cause<br />

hypertention<br />

- Over salt consumption<br />

causes hypertention<br />

- Hypertention can lead<br />

to blindness, stroke,<br />

and heart failure<br />

- Alcohol causes<br />

hypertention<br />

Poorly understood<br />

- Figure of proccessed meat<br />

- Figure of a person with<br />

stressful face<br />

- The cause of hypertention<br />

which was only lifestyle or<br />

gebetic factors<br />

- Words in Sundanese “cara<br />

tuang nu kirang lereus”<br />

- Word ‘stroke’ in an<br />

Indonesian languange<br />

poster<br />

Understanding of the message content was associated with<br />

the manner of delivery, comprehensiveness and use of picture.<br />

Most informants felt the message in the hypertension poster was<br />

quite simple. The words and sentences were judged simple and<br />

uncomplicated. The contents of the message were easy to<br />

understand and be understood because they were directly on the<br />

core issues. Another statement came from interviews with key<br />

informants that the poster was judged good because the<br />

information about hypertension was said to be beneficial to society.<br />

Completeness of the message was considered to adequately<br />

represent the necessary information about hypertension. Too many<br />

messages were perceived to be difficult to remember and<br />

understand because the reading time was limited. These results<br />

were supported by a statement of a key informant who argued that


11<br />

in print media such as posters; too many words would make it<br />

difficult to understand.<br />

The visitors said that to understand and remember the<br />

message was because of the pictures. In addition to drawing<br />

attention, it might also help explain things so much easier to<br />

understand, clarify the parts that are important and condense a<br />

long description. (6) In a previous study, it was known that one<br />

cause of the message difficult to remember was because of the<br />

use of illustrative images that were not using the original image. (8)<br />

Photo serves to increase motivation and interest, develop<br />

language skills, and help interpret and remember the content of<br />

messages regarding the photos. (15)<br />

The visitors understood and appreciated the message<br />

because of the use of Sundanese. In a previous study, it was<br />

demonstrated the role of a culture and language in relation to<br />

patient safety. (25) Vernacular language or dialect is said to be a<br />

version of language with specific and easily recognizable traits<br />

socially or regionally that have sentence construction, vocabulary,<br />

and pronunciation with a unique and distinctive pattern. (26)<br />

Language has an important role in the communication and helps in<br />

understanding a thing.<br />

Everyone will have different capacities to receive a message.<br />

In the ELM theory, it is described that message or information will<br />

be accepted depending on the motivation of every person and his<br />

ability to be able to process and interpret the message. (27) High<br />

ability will make visitors feel the given message becomes a thought<br />

and a focus on the quality of the message, leading to many<br />

opinions. Visitors’ low motivation and ability will see the message as<br />

a whole without seeing something important, so it does not appear<br />

to be more in-depth opinion.


12<br />

C<strong>ON</strong>CLUSI<strong>ON</strong> AND RECOMMENDATI<strong>ON</strong><br />

The informants were interested in the poster’s colors which were<br />

bright, with combination of green, yellow and red colours, readable font<br />

size with a simple font, clear images, and close to their daily lives, with<br />

simple layout. Judging from the message content, the informants were<br />

interested because the theme of hypertension was presented with simple<br />

use of words, sentences and everyday language. Strategic location, a<br />

place that was adequate and the position of posters that could be seen by<br />

the sense of sight made the poster more interesting to be read by the<br />

visitors.<br />

The messages could be understood because the text was<br />

supported with clear images, the use of Sundanese language, and the use<br />

of words and short sentences with no other meanings. The simple<br />

contents of the message could be understood by the visitors better.<br />

Overall, most visitors were interested in and understand the hypertension<br />

poster. The hypertension poster in Sundanese version was acceptable as<br />

a medium for health promotion by Talaga Health Center visitors who had<br />

an interest in the design and content of the message in the hypertension<br />

poster.<br />

Health Center and Health Office as the institution that produces or<br />

distributes the media should be able to create their own posters<br />

appropriate to the situation and condition of Majalengka District, using the<br />

Sundanese language, and may consider aspects of local culture. In<br />

addition, the posters should been evaluated in order to find and produce<br />

media in accordance with community expectations.


13<br />

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