The OakWood Consumer’s Handbook

SECTION 1
Qualifications and
Stability of Contractor
Key questions we recommend
Why this is important
» OakWood’s compliance
The Cowans
51 Woodhill Crescent
Blackburn Hamlet
Ottawa, Ontario
K1B 3B7
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SECTION 1
OVER 57 YEARS
OF EXPERIENCE AND
DEEP ROOTS IN THE
LOCAL CONSTRUCTION
INDUSTRY
In 2013 the Liptak family
celebrated 57 years of building
in the Ottawa community.
Reaching the half century mark
is a notable accomplishment
in this industry. 90% off all
construction company’s fail
within the first 10 years
of operation and 30% fail within
the first 3 years. It is extremely
rare to find a company with
as much experience and
a longstanding dedicated
team as OakWood.
CUSTOMER REFERENCES
• It is one thing for a Renovator
to claim they have satisfied
clients and do work to a high
quality standard. Can they
back it up?
• In the end, it is not what
the Renovator says about
their workmanship: it is what
end customers say about
their experience and the
quality of the final product
that counts.
• OakWood has helped
thousands of clients to
beautify their homes and
make their lives more
comfortable. We can provide
over 100 references from
satisfied clients. Below is
a very small sample of letters
of referral from happy
OakWood clients.
Mr. John Liptak, President
Oakwood Designers & Builders Inc.
1200 Colonial Road, Navan (Ottawa)
Ontario, Canada K4B 1J4
Dear John,
The purpose in writing to you is to express our extreme satisfaction with the recent work
that Oakwood, and particularly Karl and Guillaume undertook at our house. As you are
aware the original work was completed some six years ago and we are still so pleased
with the “new” family room. I still say new because it still looks like new and every time
we are in the room it brings us a great deal of pleasure.
The fact that after six years you and your team returned to “fix-up” a problem that only
just became evident speaks volumes in relation to the pride of workmanship of you and
your staff. The repairs were done quickly, efficiently and to our satisfaction.
John, I cannot speak too highly of Oakwood. I have passed along your name to a number
of friends who are contemplating renovations in the next year or so. Furthermore, if you
wish to use our name and house as a reference just let us know and we will be happy to
assist.
Again thank you very much for “looking-after” us.
Both Betty Ann and I want to take this opportunity to wish you and yours a very Merry
Christmas.
SECTION 1
• For more letters and
testimonials please visit
www.oakwood.ca
Yours truly,
Bert Cowan.
CUSTOMER LETTER OF REFERENCE
18
oakwood.ca 613 236.8001
613 236.8001 oakwood.ca
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