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The OakWood Consumer’s Handbook

Your complete guide to choosing a professional Renovator. OakWood.ca

Your complete guide to choosing
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SECTION 1<br />

Qualifications and Stability<br />

of the Renovator<br />

SECTION 1<br />

Qualifications and<br />

Stability of Contractor<br />

» Key questions we recommend<br />

Why this is important<br />

<strong>OakWood</strong>’s compliance<br />

PART 1 Key questions we recommend<br />

PART 2 Why this is important<br />

PART 3 <strong>OakWood</strong>’s compliance<br />

Part 1<br />

Top questions we<br />

recommend you ask<br />

to make an “Apples to<br />

Apples” comparison<br />

Category 1<br />

Qualifications and Stability of<br />

Contractor<br />

1 Has the Renovator ever been<br />

awarded the Ottawa Consumer<br />

Choice Award for<br />

Best Home Designer and/or<br />

Renovation Company?<br />

2 Has the Renovator ever won<br />

an Ontario Home builders<br />

Association or Ottawa Home<br />

Builders Association award?<br />

3 Is the Renovator a member<br />

of the Greater Ottawa Home<br />

Builders Association Renovator’s<br />

Council and does it abide<br />

by a strict members code of<br />

Ethics and Business Professionalism?<br />

4 Does the Renovator meet the<br />

elite standards of the Greater<br />

Ottawa Home Builders Association<br />

RenoMark program?<br />

5 Does the Renovator have<br />

a minimum of ten years of<br />

experience designing and<br />

building renovations in the City<br />

of Ottawa?<br />

place the homeowner at risk?<br />

– PPSA.ca Search Results<br />

9 Does the Renovator maintain<br />

the $5 Million of Liability,<br />

Commercial Auto and Workers<br />

Compensation Insurance and<br />

will their insurance agent send<br />

you their certificate directly?<br />

10 Does the Renovator require<br />

that all of their Trade Partners<br />

maintain the same levels of<br />

insurance and sign an SOP?<br />

11 Does the Renovator provide<br />

a statutory declaration of<br />

protection, the most important<br />

protection for homeowners?<br />

12 Does the Renovator maintain<br />

business accounts with local<br />

suppliers and are they in good<br />

standing?<br />

13 Does the Renovator have<br />

a list of client references for<br />

projects designed and built<br />

that you can call?<br />

SECTION 1<br />

6 Is the Renovator a member<br />

of the Ottawa Better Business<br />

Bureau with an A + rating and<br />

with zero complaints?<br />

14 Is the Renovator in good<br />

standing with the Ministry of<br />

Labour for Workplace Safety<br />

with zero claims?<br />

7 Does the Renovator have a<br />

letter of good standing from<br />

their business bank?<br />

8 Does the Renovator have any<br />

company Debt that could<br />

15 Does the Renovator have a<br />

Workplace Safety Manual,<br />

Ministry of Labour site registration<br />

and certified first aid<br />

workers?<br />

613 236.8001 oakwood.ca<br />

5

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