QM News 74 (pdf 1.58 MB) - Queen Margaret University
QM News 74 (pdf 1.58 MB) - Queen Margaret University
QM News 74 (pdf 1.58 MB) - Queen Margaret University
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PAGE 21<br />
RECENT STUDENT AND GRADUATE NEWS<br />
Mountain biking gets easier<br />
with new bike bus<br />
Karl Mott, a <strong>QM</strong>U business graduate,<br />
turned his passion for mountain biking<br />
and his problems with accessing the<br />
countryside, into a successful business.<br />
Glentress is a world-class mountain<br />
bike destination and part of the 7stanes<br />
network of biking trails spanning the<br />
south of Scotland. But without a car,<br />
it’s not the easiest place for cycling<br />
enthusiasts to get to from other parts of<br />
the country.<br />
Much to the delight of urban based<br />
mountain bikers, Karl and his wife<br />
decided to provide a business solution to<br />
the travel problem by setting up Bike Bus<br />
Glentress. From September 2011 the<br />
company takes bikes and riders direct<br />
from Edinburgh city centre to Glentress<br />
seven days a week.<br />
Karl, a qualified Mountain Bike Leader<br />
(<strong>MB</strong>LA), who has been racing road and<br />
mountain bikes in the Scottish Borders<br />
since his teenage years, explained:<br />
“Glentress has been very car-oriented<br />
up until now, but with this new service,<br />
cyclists can catch a train into Edinburgh<br />
then hop on the Bike Bus. It also<br />
provides a more sustainable option for<br />
people who would normally make the trip<br />
by car.”<br />
The Bike Bus is an eight-seat minibus<br />
with a specially designed trailer capable<br />
of carrying up to ten bikes at a time. In<br />
addition to the travel service, Bike Bus<br />
Glentress offers introductory guiding for<br />
beginners and intermediate riders and<br />
bike hire is available at the Glentress<br />
Peel Centre.<br />
To find out more about Karl’s new<br />
business visit:<br />
www.bikebusglentress.co.uk.<br />
Susan creates her own brand with a selection of Scotland’s luxury hotels<br />
Susan Reid, Proprietor, Susan Reid<br />
Collection<br />
Even at the tender age of 12, Susan<br />
Reid loved the atmosphere of hotels.<br />
She knew she wanted to build a career<br />
in the hospitality industry and set her<br />
sights on gaining a place on <strong>Queen</strong><br />
<strong>Margaret</strong>’s Catering and Institutional<br />
Management course.<br />
During her three years of study between<br />
1987 and 1990 she grasped the<br />
opportunity to gain more hands on<br />
experience via a <strong>QM</strong>U student exchange<br />
programme. She travelled to the<br />
Canadian Rockies to work at the Banff<br />
Springs Hotel. With 1000 bedrooms and<br />
nine restaurants it was an experience<br />
she’ll never forget.<br />
On leaving <strong>Queen</strong> <strong>Margaret</strong>, Susan<br />
began working at the Scandic Crown in<br />
Edinburgh’s Royal Mile before joining the<br />
team at the Balmoral Hotel. After two<br />
years gaining front of house experience<br />
she moved into her first sales role with<br />
Stakis Hotels and after three years<br />
returned to the Scandic Crown which<br />
had just re-branded to Crowne Plaza.<br />
With a lot of hard graft she worked<br />
her way up to becomes Sales Director<br />
responsible for a team of two people<br />
before moving to a bigger challenge<br />
as Sales and Marketing Director<br />
and Regional Sales Director with the<br />
Balmoral. She was now managing a<br />
team of 17 staff.<br />
She said: “I enjoyed the challenge but<br />
missed getting out into the market place<br />
and seeing the clients. So in 2003 I<br />
launched the Susan Reid Collection,<br />
Scotland.”<br />
Susan now manages the promotion<br />
and sales for a group of privately owned<br />
properties. Branded the ‘Susan Reid<br />
Collection’, the properties offer a sample<br />
of some of the best in Scottish service,<br />
quality and hospitality at 4 and 5 star<br />
levels.<br />
She explained: “I am very different from<br />
a consultancy or a PR company in<br />
the respect that I take on a pro-active<br />
sales role which is quite unique in the<br />
market place and my service was one<br />
of the first of its kind to be launched.<br />
This allows me to offer the professional<br />
skills and knowledge I have gained from<br />
larger organisations and assist in the<br />
promotion purely of privately owned<br />
properties, ensuring that awareness<br />
of these opportunities is strong in the<br />
corporate, leisure and incentive market<br />
place. This can only be achieved<br />
by concise and pro-active sales and<br />
marketing strategies, which I carry out<br />
personally.”<br />
Susan loves her job working directly<br />
with the owners of the hotels she<br />
promotes and is delighted to be<br />
personally involved in the growth of their<br />
businesses.<br />
For more information about the hotels<br />
and properties within the Susan Reid<br />
Collection visit: www.susanreid.co.uk<br />
Susan Reid