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QM News 74 (pdf 1.58 MB) - Queen Margaret University

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PAGE 21<br />

RECENT STUDENT AND GRADUATE NEWS<br />

Mountain biking gets easier<br />

with new bike bus<br />

Karl Mott, a <strong>QM</strong>U business graduate,<br />

turned his passion for mountain biking<br />

and his problems with accessing the<br />

countryside, into a successful business.<br />

Glentress is a world-class mountain<br />

bike destination and part of the 7stanes<br />

network of biking trails spanning the<br />

south of Scotland. But without a car,<br />

it’s not the easiest place for cycling<br />

enthusiasts to get to from other parts of<br />

the country.<br />

Much to the delight of urban based<br />

mountain bikers, Karl and his wife<br />

decided to provide a business solution to<br />

the travel problem by setting up Bike Bus<br />

Glentress. From September 2011 the<br />

company takes bikes and riders direct<br />

from Edinburgh city centre to Glentress<br />

seven days a week.<br />

Karl, a qualified Mountain Bike Leader<br />

(<strong>MB</strong>LA), who has been racing road and<br />

mountain bikes in the Scottish Borders<br />

since his teenage years, explained:<br />

“Glentress has been very car-oriented<br />

up until now, but with this new service,<br />

cyclists can catch a train into Edinburgh<br />

then hop on the Bike Bus. It also<br />

provides a more sustainable option for<br />

people who would normally make the trip<br />

by car.”<br />

The Bike Bus is an eight-seat minibus<br />

with a specially designed trailer capable<br />

of carrying up to ten bikes at a time. In<br />

addition to the travel service, Bike Bus<br />

Glentress offers introductory guiding for<br />

beginners and intermediate riders and<br />

bike hire is available at the Glentress<br />

Peel Centre.<br />

To find out more about Karl’s new<br />

business visit:<br />

www.bikebusglentress.co.uk.<br />

Susan creates her own brand with a selection of Scotland’s luxury hotels<br />

Susan Reid, Proprietor, Susan Reid<br />

Collection<br />

Even at the tender age of 12, Susan<br />

Reid loved the atmosphere of hotels.<br />

She knew she wanted to build a career<br />

in the hospitality industry and set her<br />

sights on gaining a place on <strong>Queen</strong><br />

<strong>Margaret</strong>’s Catering and Institutional<br />

Management course.<br />

During her three years of study between<br />

1987 and 1990 she grasped the<br />

opportunity to gain more hands on<br />

experience via a <strong>QM</strong>U student exchange<br />

programme. She travelled to the<br />

Canadian Rockies to work at the Banff<br />

Springs Hotel. With 1000 bedrooms and<br />

nine restaurants it was an experience<br />

she’ll never forget.<br />

On leaving <strong>Queen</strong> <strong>Margaret</strong>, Susan<br />

began working at the Scandic Crown in<br />

Edinburgh’s Royal Mile before joining the<br />

team at the Balmoral Hotel. After two<br />

years gaining front of house experience<br />

she moved into her first sales role with<br />

Stakis Hotels and after three years<br />

returned to the Scandic Crown which<br />

had just re-branded to Crowne Plaza.<br />

With a lot of hard graft she worked<br />

her way up to becomes Sales Director<br />

responsible for a team of two people<br />

before moving to a bigger challenge<br />

as Sales and Marketing Director<br />

and Regional Sales Director with the<br />

Balmoral. She was now managing a<br />

team of 17 staff.<br />

She said: “I enjoyed the challenge but<br />

missed getting out into the market place<br />

and seeing the clients. So in 2003 I<br />

launched the Susan Reid Collection,<br />

Scotland.”<br />

Susan now manages the promotion<br />

and sales for a group of privately owned<br />

properties. Branded the ‘Susan Reid<br />

Collection’, the properties offer a sample<br />

of some of the best in Scottish service,<br />

quality and hospitality at 4 and 5 star<br />

levels.<br />

She explained: “I am very different from<br />

a consultancy or a PR company in<br />

the respect that I take on a pro-active<br />

sales role which is quite unique in the<br />

market place and my service was one<br />

of the first of its kind to be launched.<br />

This allows me to offer the professional<br />

skills and knowledge I have gained from<br />

larger organisations and assist in the<br />

promotion purely of privately owned<br />

properties, ensuring that awareness<br />

of these opportunities is strong in the<br />

corporate, leisure and incentive market<br />

place. This can only be achieved<br />

by concise and pro-active sales and<br />

marketing strategies, which I carry out<br />

personally.”<br />

Susan loves her job working directly<br />

with the owners of the hotels she<br />

promotes and is delighted to be<br />

personally involved in the growth of their<br />

businesses.<br />

For more information about the hotels<br />

and properties within the Susan Reid<br />

Collection visit: www.susanreid.co.uk<br />

Susan Reid

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