QT-Server Network Video Server USER'S MANUAL - Quaddrix ...

QT-Server
Network Video Server
USER’S MANUAL
Document Version 1.3
October 31, 2005
1

TABLE OF CONTENTS
Introduction ...................................................................................... 4
Overview ........................................................................................ 4
Basic Features ................................................................................ 4
Video Compression Features .......................................................... 5
Network Features........................................................................... 5
Recording and Storage Features..................................................... 6
Common Applications ..................................................................... 6
Minimum System Requirements ..................................................... 7
Storage Requirements .................................................................... 7
Hardware Installation ....................................................................... 8
Initial Basic Setup .......................................................................... 8
Controls and Connections ............................................................... 9
Front Panel.................................................................................. 9
Back Panel................................................................................... 9
Software Installation....................................................................... 10
QT-SERVER Network Utility .......................................................... 10
QT-SERVER Software Installation................................................. 11
Uninstall the QT-SERVER Software ............................................... 15
QT-Server Client Settings and Usage ............................................... 16
Initial Launch QT-SERVER Software ............................................. 16
Quick Setup: QT-SERVER Client & Server..................................... 17
Discover the IP Address of the QT-SERVER ............................... 19
Connect to the QT-SERVER ........................................................ 20
Server Setup.............................................................................. 23
Main GUI ...................................................................................... 25
System Configuration ................................................................... 28
Server Setup.............................................................................. 29
Local Setup................................................................................ 31
User Manager ............................................................................ 34
Remote Configuration................................................................... 35
Server Setup.............................................................................. 35
Channel Setup ........................................................................... 38
Set Recording Schedule.......................................................... 40
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Set Motion Detection .............................................................. 41
Set Privacy Mask .................................................................... 41
Set View Tampering ............................................................... 42
Serial Port Setup ....................................................................... 44
Alarm Setup .............................................................................. 45
Set Alarm Actions ................................................................... 46
Set Alarm PTZ......................................................................... 47
User Manager ............................................................................ 47
Playback .......................................................................................... 49
Remote File .................................................................................. 49
Local File ...................................................................................... 52
Image Search ............................................................................... 53
Time Replay and Download .......................................................... 54
Manual Record.............................................................................. 56
Event Log ..................................................................................... 57
Troubleshooting Guide .................................................................... 57
Frequently Asked Questions ......................................................... 57
Installation................................................................................... 58
Software License .......................................................................... 58
Video Display Hardware and Drivers ............................................ 58
Hardware Acceleration and DirectX .............................................. 58
Networking................................................................................... 61
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Introduction
Overview
The QT-SERVER Digital Video Server (to be called QT-SERVER) is an
embedded network digital video server which streams up to 4
channels of H.264 compressed video and audio data to any Quaddrix
Network Client.
The key system features are:
• The QT-SERVER is a high performance and multi-tasking
standalone embedded system that supports real-time remote
monitoring, remote recording and playback via the Quaddrix
Network DVR Client.
• Fully functional remote network Quaddrix Network DVR Client
capable of:
o Video server configuration
o Real-time monitoring
o Recording video stream to Quaddrix Network DVR Client’s
local machine.
o Playback of the recordings from the Quaddrix Network DVR
Client’s local hard drive.
Basic Features
• The Main System Board inside the QT-SERVER uses an embedded
Real-Time Operating System. This embedded software can be
upgraded if needed.
• Front panel status indication lights.
• Back Panel provides the input and output connections and
terminals.
• Advanced H.264 real-time video compression technology enables
efficient storage and network bandwidth at real-time speed.
• Stream Protocols are built into the OS and provide various
streaming protocols and support the network video server
functionality.
• Combination of QT-SERVER and Quaddrix Network DVR Client user
managers provide a 2-tier security model for better system
security.
• One RS-485 port can be used to control other surveillance devices
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such as pan-tilt-zoom cameras translucent channel input.
• One RS-232 port is used for direct server administration, if
needed.
Video Compression Features
• Using the most advanced video processors and H.264 video
compression standards, the system provides excellent video
quality with lower storage requirements, when compared to other
systems based on MPEG-1, MPEG-2, JPEG, and M-JPEG
technologies.
• Supports up four Channels of video signal.
• Supports PAL or NTSC video signals.
• Multiple recording resolutions: 4CIF, DCIF, 2CIF, CIF, QCIF.
• Supports variable frame rate and bit-rate (VBR) for efficient
storage and streaming.
• Supports OSD the position of the date and time can be adjusted,
date and time can be added automatically.
• Supports watermark.
• Notes on Full D1 Resolution: The 1st channel supports up to 4CIF
(Full D1). The remaining channels support CIF and QCIF.
Network Features
• One 10M/100M Ethernet compatible interface.
• Supports TCP/IP protocols (ARP, RARP, IP, TCP, PPP, PPPoE,
DHCP, and SNMP).
• Supports pan-tilt-zoom control such as the motion of a PTZ
camera, iris, and focus control.
• Supports remote upgrading and maintenance.
• RS-485 interfaces supports transparent transmission mode, and
remote hosts can control serial devices through it.
• Quaddrix Network DVR Client has full access and control of the
QT-SERVER. Parameter setting, real-time video preview, status
information, alarm relay, and compressed stream recording can all
be done through internet applications or a web browser.
• Compressed streams can be recorded by remote host machine.
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Recording and Storage Features
• Compressed video stream can be real-time recorded in Quaddrix
Network DVR Client’s hard disks through network.
• Supports two modes of recording: scheduled and manual.
Common Applications
• Networked digital video surveillance, such as factories, banks, and
retail stores.
• Remote monitoring service for child care facilities, schools,
prisons, and jails.
• Intelligent gate system (dynamically record personnel in and out).
• Intelligent building and community.
• Unattended systems monitoring such as electric power stations or
telecom base stations.
• Outdoor equipment monitoring.
• Bridges, tunnels, and cross-roads monitoring systems.
• Pipelines, warehouses monitoring.
• Monitoring of road traffic.
Note: Some applications that appear in the Software Menu may not
be currently be available for the QT-Server. When this is the case, an
N/A will appear next to the application.
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Minimum System Requirements
CPU
Motherboard
Memory
Server
Pentium 4 1.7GHz or
higher
Intel chipset 845 or above
256MB and above
Remote Client / Web Client
Pentium 4 1.7 GHz
Higher recommended when
monitoring more than 8
channels.
Hard Disk
Video Card
Display
Settings
DirectX
OS
IDE/SATA/SCSI (See Space Requirements below.)
AGP graphic card with DirectX 8.1 or higher
compatibility, hardware overlay and DirectDraw
support, and a minimum of 32MB memory.
1024 x 768 pixels and 32 bit color
Version 8.1 or higher
See the Microsoft DirectX Homepage for details:
http://www.microsoft.com/windows/directx/
Windows 2000 Professional, Windows 2000 Server*,
Windows XP Pro, Windows Server 2003*(See Chapter 7
Troubleshooting Guide for Windows Server configuration
notes.)
Storage Requirements
Use the table below to estimate required hard disk space for video
storage. The numbers given are based on 24 hours continuous
recording per camera using 30 fps for NTSC or 25 fps for PAL and
average video quality setting.
Motion CIF 2CIF (Half-D1) 4CIF (D1)
Low 1.2 GB/day 2.4 GB/day 4.4 GB/day
Normal 2.4 GB/day 4.6 GB/day 8.8 GB/day
High 3.8 GB/day 7.4 GB/day 13.6 GB/day
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HARDWARE INSTALLATION
Initial Basic Setup
NOTE: Details concerning the features and functions described in
the Initial Basic Setup can be found later in this document,
starting with the Front Panel Description. Please review the usage
for each feature used during this Initial Setup as you proceed.
1. After Opening the packing box, please check carefully to confirm
that the items are consistent with the packing list in Appendix A of
this document.
2. Power-off all related equipment before installation.
3. Check the voltage of power supply to avoid voltage mismatch.
4. Take out items needed for the desired installation.
5. Connect required cables and devices. (Not all need to be installed
right away, but it is a good idea to have everything needed ready
for installation.)
6. Power On.
NOTE: You should hear one or two beeps from the QT-SERVER
during startup. This indicates that the system has properly
initialized. If beeping continues, please check the troubleshooting
guide or contact your vendor for assistance.
7. Run the QT-SERVER Network Utility from the CD-ROM Installation
Menu to discover the IP Address of the new QT-SERVER device.
You can also change the IP Address at this time to fit within your
network scheme.
8. Your system should now be accessible to Quaddrix Network DVR
Client and Web-based access.
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Controls and Connections
Front Panel
The front panel has status indicator lights for network
connectivity and power.
(The USB connector is reserved for factory diagnostics.)
Back Panel
The back panel provides all of the video, network, and peripheral
connections.
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SOFTWARE INSTALLATION
QT-Server Network Utility
Included with the Quaddrix Network DVR Client CD-ROM is a QT-
SERVER Network Utility designed to make it easy to find the QT-
SERVER on the network and change its IP Address to whatever
you require.
If this utility cannot locate the QT-SERVER on your network, and
basic network troubleshooting is not helpful, please refer to the
Troubleshooting Guide and RS-232 documentation later in this
User Guide to configure the QT-SERVER via RS-232 connection to
a PC.
1. Start by inserting the Quaddrix Network DVR Client CD-ROM
into your PC’s CD-ROM drive. The Quaddrix Network DVR Client
installation menu should automatically appear. If it does not,
use Windows Explorer to browse to your CD-ROM drive and run
the Setup.exe program:
2. Click on the QT-SERVER QT-SERVER Network Utility button to
launch the utility.
3. Click Scan to start the scan. When it is finished you will see the
results:
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4. Now you can enter a new IP Address and click SetIP to change
the IP Address on the QT-SERVER.
QT-SERVER Software Installation
Start by inserting the Quaddrix Network DVR Client CD-ROM into
your PC’s CD-ROM drive. The Installation Menu should
automatically appear. If it does not, use Windows Explorer to
browse to your CD-ROM drive and run the Setup.exe program:
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Click the Install QT-SERVER Client Software button. You will see
the InstallShield Wizard prepare the installation.
Click Next.
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Enter the User Name and Organization. Then choose who to install
the application for, All or just the current user. Then, click Next.
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Here, you can Change the default installation directory if you
desire. Click Next.
Review the installation choice. Click Back to correct any mistakes.
Click Install to proceed.
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Click on Finish when it is completed.
Uninstall the QT-SERVER Software
1. Go to the Windows Control Panel.
2. Run the Add/Remove Programs applet.
3. Select the entry for Quaddrix Network DVR Client.
4. Click Remove to start the uninstaller:
5. Click Yes when asked if you are sure.
6. When the uninstallation is complete, close the Add/Remove
Programs applet.
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QT-SERVER CLIENT SETTINGS AND USAGE
Initial Launch QT-Server Software
After the installation is complete, you will find a shortcut on your
Windows Desktop for Quaddrix NetDVR Client, as well as a Quaddrix
NetDVR folder in the Windows Start Menu.
There is one default user in the system after a fresh installation:
User:
admin
Password: 12345
We strongly recommend that you change this default user password
immediately. Please see the section on User Management later in this
chapter for details.
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Quick Setup: QT-Server Client & Server
The following section is a Quick Setup guide, intended to guide the
user through the basic setup of Quaddrix Network DVR Client with
one QT-SERVER unit. This document references user interfaces
which are more completely explained later in this same chapter.
After login, we will perform the following steps:
1. Change the default Admin user password.
2. Discover the IP Address of the QT-SERVER.
3. Connect to the QT-SERVER.
4. Review QT-SERVER server settings.
Change default Admin password
Because the User Manager does not have password verification, we
must be very careful about changing the one admin user’s password.
First will create a second administrative user and verify that we
entered that new user’s password correctly. Then we can change the
existing admin user’s password.
1. In the Main GUI, click the System button on the upper right.
2. Click on the User Manager tab.
3. First we will create a new user. Enter a new username and
password. There is no password verification, so enter the
desired password carefully.
4. Click on Add to create the new user.
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5. Click Set to save the user definition changes
6. Exit the program completely
7. Re-open the Quaddrix Network DVR Client and login as the new
user.
8. Go back to the User Manager interface.
9. Now we will change the admin user password. Click on the
admin icon.
10. On the right panel, enter a new password. There is no
password verification, so enter the desired password carefully.
11. Click Edit.
12. Click Set to save the user definition changes.
13. Exit the program completely and then re-open the program.
Use the admin user and the new password.
14. If a password was entered incorrectly at any point during the
procedure above, you can login with the other user to correct
it.
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Discover the IP Address of the QT-SERVER
Included with the Quaddrix Network DVR Client CD-ROM is a QT-
SERVER Network Utility designed to make it easy to find the QT-
SERVER on the network and change its IP Address to whatever
you require.
If this utility cannot locate the QT-SERVER on your network, and
basic network troubleshooting is not helpful, please refer to the
Troubleshooting Guide and RS-232 documentation later in this
User Guide to configure the QT-SERVER via RS-232 connection to
a PC.
1. Start by inserting the Quaddrix Network DVR Client CD-ROM
into your PC’s CD-ROM drive. The Quaddrix Network DVR Client
installation menu should automatically appear. If it does not,
use Windows Explorer to browse to your CD-ROM drive and run
the Setup.exe program:
2. Click on the QT-SERVER Network Utility button to launch the
utility.
3. Click Scan to start the scan. When it is finished you will see the
results:
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4. Now you can enter a new IP Address and click SetIP to change
the IP Address on the QT-SERVER.
Connect to the QT-SERVER
Once you know the IP Address of the QT-SERVER, you can configure
your Quaddrix Network DVR Client to connect to the QT-SERVER.
1. In the Main GUI, click on the System button on the upper right.
2. On the Server Setup tab, click the Add button at the lower left.
Enter the data required:
The QT-SERVER Name is a label for your reference.
The IP Address reported by the utility above or the new IP
Address you assigned to it.
Note that the admin user and password here are users defined
ON THE QT-SERVER, not the local client users that we modified
earlier in this Quick Setup guide. The default user and
password are admin and 12345 for the QT-SERVER, as well.
The Channels should be set to 4 for the QT-SERVER.
Leave multi-cast blank for now.
Port 8000 is the default setting.
Type should be changed to QT-SERVER.
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3. Click OK to save these settings. If there is any error when
attempting to connect, re-try the QT-SERVER Network Utility,
double-check the IP Address (especially if it was changed) and
try again. If problems continue, please refer to the
Troubleshooting Guide and RS-232 documentation later in this
User Guide to configure the QT-SERVER via RS-232 connection
to a PC.
4. To select which channels you want to view in the Quaddrix
Network DVR Client preview, highlight one or more Channels
on the left column and click the >> button to move them to the
right column.
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5. Click OK to save the settings and Exit to go back to the Main
GUI.
6. To view the channels, click on the screen section and then
double-click on the Channel you want to view there. For
example, click on the upper-left most section, and then doubleclick
on Channel 1.
7. If you are able to see video, or at least the NO VIDEO indicator
22

and OSD Date/Time, then you are receiving the video stream
from the QT-SERVER.
Review QT-SERVER server settings
As a final step in the Quick Setup, we will review the basic settings of
the QT-SERVER via the Quaddrix Network DVR Client interface.
Server Setup
1. From the Main GUI, click on System.
2. Right click on the configured QT-SERVER connection.
3. Click on Remote Configuration
4. Here you can see the details of the QT-SERVER network
settings, including the MAC address, gateway address, IP Mask,
DNS address, etc.
5. You can also see unit specific information such as the number
of channels, serial number, firmware version, hardware
version, and DSP version. This information can be useful if you
need to contact Technical Support.
6. We recommend that you review the network settings with you
network administrator to make sure this device does not
conflict with other devices on the same network.
7. We recommend that you give each QT-SERVER on a single
network a unique Name in the upper-left field.
8. If any changes are made, click Set. You will see a confirmation
message. Then click Reboot to make the changes effective.
User Manager
1. We strongly recommend that you change the default admin
password immediately. Go to the User Manager tab.
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2. You cannot change the admin user name, only the password
can be changed. Enter the new password into the Password
and Verify Pass fields.
3. Click OK and Reboot to make this change effective.
4. You will have to edit the Quaddrix Network DVR Client’s
connection definition for this server in order to reconnect with
the new admin password.
24

Main GUI
The Quaddrix Network DVR Client's Main GUI shows the channels you
have configured, relevant status, and provides access to all
configuration options.
Command Buttons
• Start Monitor Button. To start monitoring the remote server
videos
• Snapshot Button. To take a snapshot of the selected channel.
• Record Button. To manually record the remote server videos to
local hard disks.
• Alarm Button. To create alarm channels.
• 2-Way Audio Button. To start a 2-way audio communication with
the remote server.
• Event Log. To view the system event logs. (Not available with the
QT-SERVER.)
25

Record and Alarm Indicators
There are 16 record indicators and 16 alarm indicators. A record
indicator turns to green when the channel is in preview. An alarm
indicator turns to red when an alarm is detected.
Exit Button
Click the Exit button to exit the program. The following user
verification window will appear.
Enter the correct username and password to exit the program.
PTZ Control
Click the PTZ Control button to bring up the following PTZ Control
panel.
Click the Return button to close the panel.
Set Video
Click the Set Video button to bring up the following Video Control
panel.
26

Adjust the individual sliding bars to change the Brightness,
Contrast, Saturation, and Hue of the selected channel. The Volume
bar is ineffective with the QT-SERVER. Click the Return button to
close the panel.
Playback Button
Click the Playback button to start playing back the recorded
videos either from local disks or from a remote server over the
network.
System Button
Click the System button to enter the System Setup menu.
Screen Layout
Click the individual screen layout buttons to change the layout of
the channels in display. Available screen layouts are single screen,
4-screen, 6-screen, 8-screen, 9-screen, and 16-screen.
Server and Camera Browser
Displayed in this section are the remote servers and cameras.
Double click each camera icon to start monitoring that camera and
the camera icon changes to blue when the preview is on. Double
click the icon again to stop the monitoring.
Remote Recording: N/A
27

System Configuration
Click the System button to enter the System Configuration menu, as
shown below.
28

Server Setup
Add and Delete Servers
Click the Add button to add the remote QT-SERVER servers. The
following window appears.
Enter the QT-SERVER name, its IP address, the admin username and
password, the number of cameras to monitor (the number must be
equal or smaller than the actual camera number of the QT-SERVER
server), multicast address (it ranges from 224.0.0.0 to
239.255.255.255 and can be left blank if the network does not
support multicast), port number (default is 8000), and QT-SERVER
type (default is “DVR”). Click the OK button to add the server. You
will see a confirmation message and then the Server Setup will look
something like the following:
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Select individual cameras in the left pane and click the >> button to
add the cameras. To add all the cameras under a server, select the
server and click the >> button. To delete the added the cameras,
select the cameras in the right pane and click the

Local Setup
The local setup tab provides options concerning the Quaddrix
Network DVR Client ’s Playback, Storage locations and settings,
etc.
• Playback
o Repeat – Check this box to have all playback repeat instead
of just ending.
o Interval – Set the length of time between Repeats during
playback.
o Use Decode Board – If Decoder hardware is installed on the
Quaddrix Network DVR Client system, checking this box will
allow the Quaddrix Network DVR Client to use that Decoder
board to decode the video stream, reducing CPU usage.
• Local Record
o Auto. Enables a Recording schedule, set by the following
31

utton.
o Set Schedule. Allows you to set 4 recording time frames per
day of the week. Note that each Quaddrix Network DVR
Client connected to the same QT-SERVER can have totally
different schedules.
o Recycle When Disk is Full. Check this box to have the
Quaddrix Network DVR Client automatically delete the oldest
files when the disk is full, to make room for new recording
files.
o First Partition. We have to tell the Quaddrix Network DVR
Client which hard drive letters to use to store the recording
files. This is the first drive letter in the range of allowed
drives.
o Last Partition. This is the last drive letter in the range of
allowed drives.
o File Length. In minutes, how long each individual recording
file will be.
• Misc
o Check Server Time
o Time
o Remote File Download Path.
o Screen Capture Path.
o Event Log Path.
For all path settings, we recommend that you use a drive
other than the system drive. This ensures that the PC will
continue to run even if the specified storage drive becomes
completely full.
• Set. Apply the changes you have made.
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User Manager
Click the Setup button and select User Manager.
Here you can add local users. Note that User Manager only manages
Quaddrix Network DVR Client usernames and passwords, QT-SERVER
users. There are three types of local users:
• Administrator – Has all privileges.
• Operator – Has all privileges except the ability to assign
privileges to other users.
• User – Cannot change any configuration settings.
Note: Admin Username and Password in server/camera setup and in
remote configuration are the username and password for the remote
QT-SERVER. They are different from local username and password
configured here using User Manager.
34

Remote Configuration
Click on System in the main Quaddrix Network DVR Client window. In
the Server Setup tab, right click on a QT-SERVER Server icon and
then click on the Remote Configuration option.
NOTE: For many option changes a reboot of the QT-SERVER Server is
required. When in doubt, please reboot the server to make sure the
settings get saved and are made effective properly.
Server Setup
The Server Setup tab contains network related configuration
settings, as well as hardware version information, among other
settings. This configuration tab is generic for all supported Quaddrix
Network devices, some settings and fields may not be effective with
the QT-SERVER.
NOTE: Certain DVR or QT-SERVER devices may not support all
settings here. For example, the devices that do not have internal
storage will not be able to accept settings concerning server
recording.
• Name: Enter any named label you want to give the device. It is
best to separately label each QT-SERVER if there multiple
devices on your network.
• Device ID: N/A
• IP Addr: IP Address for the QT-SERVER.
35

• Port: Port number for Quaddrix Network DVR Client to connect
to the DVR/QT-SERVER.
• IP Mask: The TCP/IP subnet mask.
• Network: Ethernet media setting, or speed setting.
• MAC: (Static value) The MAC Address of the device.
• Channels: (Static value) The number of video channels on the
device.
• Serial: (Static value) The device serial number.
• Firmware: (Static value) The firmware version number.
• Hardware: (Static value) The hardware version number.
• DSP Version: (Static value) The DSP Version number.
• Inputs: (Static value) The number of video inputs on the
device.
• Outputs: (Static value) The number of analog video outputs on
the device.
• Hard Disks: N/A
• DNS: The DNS server IP Address for your network.
• MultiCast Addr: The MultiCast IP Address, for networks that
support multi-casting.
• Gateway Addr: The internet gateway server IP Address.
• NFS Server: N/A
• NFS Path: N/A
• Remote Server: N/A
• Remote Port: N/A
• PPPoE: N/A
• PPPoE User: N/A
• PPPoE Passwd: N/A
• PPPoE Addr: N/A
• Recycle Disk: N/A
• Server Type: N/A
Upgrade Firmware
Click Upgrade button at the bottom. You will be prompted to enter
the path of the firmware hex file “digicap.hex”. Confirm the hex
file and the upgrade will be in progress. This will take a few
minutes. After firmware is upgraded, remote server will reboot
automatically. Be sure to reference any addition firmware upgrade
documentation provided with the firmware upgrade package for
specific details.
Save Settings
Make sure to press Confirm on each sub-menu to confirm the
change. When all changes have been made, press Save at the
bottom to save the parameters to the remote the server. There
may be a prompt to reboot the QT-SERVER. The QT-SERVER needs
36

to be rebooted in order for certain parameters to be made
effective. Note that changing the network parameters may mean
that you have to go back to the Server Setup screen to change
how you connect to the QT-SERVER so that you can continue
Remote Configuration.
Check Time
Click the Check Time button to sync the QT-SERVER server's time
with your PC's time setting.
Reboot
Click Reboot to reboot the server remotely. Alternately you can
physically restart the server.
Exit
Click Exit to return to Server Setup.
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Channel Setup
The Channel Setup tab provides configuration for each channel of the
QT-SERVER, including recording quality, recording schedules, motion
detection, and other settings.
NOTE: Certain DVR or QT-SERVER devices may not support all
settings here. For example, the devices that do not have internal
storage will not be able to accept settings concerning server
recording.
• Channel: Select the channel you want to configure.
• Name: Enter a meaningful name for the selected channel.
• Mode: Select Video or Audio/Video. If no sound is needed, use
just Video.
• Data Rate: For Remote Clients, select the data stream transfer
rate. It is best to select the highest rate supported by the network
in use.
• Frame Rate: Set the number of frames per second for the video
stream.
• Quality: Higher Quality requires more network bandwidth and
more storage. Lower Quality is more compressed, and so it uses
less network bandwidth and storage space.
• Resolution: Select the desired quality for the selected channel.
Note: The QT-SERVER is capable of up to Full D1 resolution on
Channel 1 ONLY. Channels 2, 3, and 4 are capable of CIF and QCIF.
• Rate Type: Select Variable or Fixed data rate.
38

• Define: Enter the desired Data Rate is 'Define' is selected on Data
Rate.
• Post Rec: N/A
• Pre Rec: N/A
• Schedule: N/A
• Remote Rec: N/A
• Motion: N/A
• Mask: N/A
• Motion Mask: N/A
• OSD: Check this box to display the On-Screen Display on the
selected channel.
• X: Set the X-axis pixel count at which to start the OSD
information.
• Y: Set the X-axis pixel count at which to start the OSD
information.
• Show Week: Check this box to show the day of the week in the
OSD.
• Mode: Select the OSD appearance. The options are Transparent,
Transparent+Blink, Opaque, Opaque+Blink.
• Date Format: Select the Date Format for the OSD.
• Ch Na: Set the Channel Name location on the X/Y axis.
• Copy To: Copy all settings above to the selected channel or ALL
channels. Name, Motion/Mask/View Tampering Areas and OSD
locations are not copied.
• Save: Save the settings to the Server.
• Cancel: Exit without saving.
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Set Recording Schedule
From the Remote Configuration | Channel Setup screen you can
access the Schedule menu. Check the Schedule box and click the Set
button:
• Day: Select the day of the week for which to configure the
schedule.
• All Day: Check this box to set a type of schedule for the entire
selected day.
• Type: Select the type of Schedule to activate.
o Scheduled: Just records all day.
o Motion: Looks for Motion in the video signal all day. See the
Motion detection settings for details.
o Alarm: Records due to an Alarm condition on this channel.
o Motion|Alarm: Looks for Motion OR Alarm.
o Motion&Alarm: Looks for Motion AND Alarm to coincide.
• Start: You can set up to 4 time ranges in a day. Set the Start time
for a time period.
• End: You can set up to 4 time ranges in a day. Set the End time for
a time period.
• Type: Select the type of Schedule to activate.
o Scheduled: Just records all day.
o Motion: Looks for Motion in the video signal all day. See the
Motion detection settings for details.
o Alarm: Records due to an Alarm condition on this channel.
o Motion|Alarm: Looks for Motion OR Alarm.
o Motion&Alarm: Looks for Motion AND Alarm to coincide.
• Save: Save the settings.
• Exit: Exit this screen. If you do not Save, your changes will be lost.
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• Copy to: Copy the currently selected day of the week to another
day of the week, or ALL days of the week.
Set Motion Detection-N/A
Set Privacy Mask
From the Remote Configuration | Channel Setup screen you can
access the Privacy Mask configuration. To set the Privacy Mask area,
check the Mask box and click on Set:
Check Set Blocked Area, hold the CTRL key and drag mouse to select
a rectangular area. You can set only one area. Click OK to send those
parameters to the Server.
Check the Show Blocked Area box to view the highlighted Privacy
Mask areas.
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Set View Tampering
From the Remote Configuration | Channel Setup screen you can
access the Block Motion / View Tampering Area. To set the Motion
Mask / View Tampering settings, check the Motion Mask box and
click on Set.
• Set Block Motion Area: To see the Blocked Motion Area, check the
Set Blocked Motion Area box. Hold the CTRL key and use the
mouse to draw a rectangular area to use for View Tampering
Detection.
• Show Block Motion Area: To see the Blocked Motion Area, check
the Show Blocked Motion Area box:
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• Sensitivity: Select the View Tampering Sensitivity. The Highest
setting may trigger the View Tampering for very momentary
blockage of the camera, and the Lowest sensitivity may not
trigger for even lengthy events, so take care to experiment with
this setting in your real-world environment.
• Alarm Action: What Alarm actions should occur?
o QT-SERVER Alarm: Trigger main Alarm condition on the QT-
SERVER.
o Sound: Cause QT-SERVER audible alert.
o Sent to Network: Sent a message to connected network
clients.
o Relay Output: Activate the alarm box relay on the selected
outputs.
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Serial Port Setup
The Serial Port Setup tab provides configuration for the RS-232 and
RS-485 connections of the QT-SERVER. The settings here depend on
the connection requirements of the devices in use. For example, the
RS-485 connection may be used for a PTZ Camera and you should
check the PTZ Camera documentation for appropriate settings.
NOTE: Certain DVR or QT-SERVER devices may not support all
settings here. For example, the devices that do not have PPP
capabilities will not be able to accept settings concerning PPP
connectivity.
When making any change, click OK to save the change.
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Alarm Setup
The Alarm Setup tab provides configuration for each Alarm Input of
the QT-SERVER, including Relay Outputs, PTZ Actions, etc.
NOTE: Certain DVR or QT-SERVER devices may not support all
settings here. For example, the devices that do not have output
relays will not be able to accept settings concerning output relays.
• Input: Select the Alarm input to configure.
• Name: Enter a meaningful name for the selected input.
• Type: Select the Alarm Input type, NO or NC.
• Enable: Check this box to enable actions on this alarm input
triggers.
• Actions: Set what Actions to take on this alarm input. See Set
Alarm Actions topic for details.
• PTZ: Set PTZ actions on this alarm input. See Set Alarm PTZ topic
for details.
• Copy to: Copy this input's settings to other alarm inputs.
• Save: Save the setting changes in this section.
• Output: Select the alarm output to configure.
• Latch Time: When the selected output is triggered, how long to
keep the output triggered.
• Schedule Day: Select a day of the week to schedule the alarm
output trigger.
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• Time Frames: You can set 4 time frames to trigger the selected
alarm output relay.
• Copy: Copy the settings above to another day of the week or ALL.
• Copy To: Copy the settings above to another alarm output or ALL.
• Save: Save the settings. There are two buttons to Save the
settings that were copied for the days of the week and for the
alarm outputs.
Set Alarm Actions
From the Remote Configuration | Alarm Setup screen you can access
the I/O Configuration menu. Check the Enable box and click the
Actions button:
• Record Channels: Select what channels to record when this alarm
input is triggered.
• Schedule: Set a schedule for which to enable the alarm.
o Day: Select the day of the week to configure.
o Time Ranges: Select up to 4 time ranges when the alarm will
be active.
o Copy to: Copy the current day of the week to another day of
the week or ALL.
• Actions: Other than recording, what Alarm actions should occur?
o QT-SERVER Alarm: Trigger main Alarm condition on the QT-
SERVER.
o Sound: Cause QT-SERVER audible alert.
o Sent to Network: Sent a message to connected network
clients.
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o Relay Output: Activate the alarm box relay on the selected
outputs.
• OK: Save the settings and return to Alarm Setup.
• Exit: Exit this dialogue and return to Alarm Setup without saving
changes.
Set Alarm PTZ
From the Remote Configuration | Alarm Setup screen you can access
the PTZ Actions menu. These settings are only effective if you have
pre-programmed your PTZ camera with location presets. Click the
PTZ button:
• Channel: Select the channel for which the PTZ camera will be
aimed at a present when the selected Alarm Input is triggered.
• Enable: Check this box to enable the PTZ Preset to react to the
Alarm Input trigger.
• Preset: Enter the pre-programmed PTZ preset number.
• OK: Save settings and return to Alarm Setup.
• Exit: Return to Alarm Setup without saving changes.
User Manager
The User Manager Setup tab provides security settings for each user
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of the QT-SERVER.
NOTE: Certain DVR or QT-SERVER devices may not support all
settings here. For example, the devices that do not have output
relays will not be able to accept settings concerning output relays.
Local Privileges are not functional with QT-SERVER, since there is no
internal user interface for this unit.
• Type: Select the Server user to modify. Different hardware has
different amounts of Users available to configure. The
Administrator user cannot be modified (except the Password and
Allow settings) on some systems.
• Username: Enter the login username.
• Allow from IP: If you want to restrict what IP Address a user can
connect form, enter the allowed IP Address here.
• Password: Enter the users password.
• Verify Pass: Enter the users password again.
• Allow from MAC: If you want to restrict what MAC Address a user
can connect form, enter the allowed MAC Address here.
• Local Privileges: Specify the privileges the user has on the QT-
SERVER.
• Remote Privileges: Specify the privileges the user has when
connected remotely from Quaddrix Network DVR Client .
• OK: Click OK to save settings to the Server.
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• Exit: Click OK to lose the settings changes you have made.
PLAYBACK
Remote File
Remote playback is not possible with the QT-SERVER, as it does not
have storage for recordings on the QT-SERVER. All recordings are
stored locally on the Quaddrix Network DVR Client system. If the
Quaddrix Network DVR Client is used with systems that do have their
own recording storage on the QT-SERVER unit, then the following
information can be used.
To play recorded video files either from the QT-SERVER or from local
recordings, click the Playback button.
The first tab shown is the Remote File tab, shown below. This area
will search for and play back recordings stored on the QT-Server.
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• Server – Select a QT-Server from the list. This list is generated
from the list of channels you configured.
• Channel – Select the Channel.
• Card Number – You can specify a card number to narrow down the
search.
• File Type – You can specify a particular File Type: All, Scheduled
Recording, Motion Detection, Object Approach, etc.
• Start / End – You can filter down to a particular date/time frame.
• Search – After choosing your search parameters, click Search to
populate this list
• Download – Allows you to download the selected file to the
Download directory specified in the Local Setup. A progress bar at
the bottom shows how the download is proceeding. You can use
the included Player.exe program to replay the downloaded file.
• Save – Allows you to save a selected file or files as a single new
*.mp4 file. You can use the included Player.exe program to replay
the saved file.
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• Abort Save – Stops a working Save operation.
• Play, Stop, Slower, Faster, Beginning, Ending, Mute, Volume –
Standard video playing controls for the selected playback.
• Snapshot – Take a *.bmp snapshot of the image on screen during
playback. This is stored in the directory specified in the Local
Setup.
Select a server from the drop down list, select a Camera, specify
Start Time, End Time and Record type, press Search button at the
bottom. All available recordings on the server will be displayed in the
File Listing panel on the left. Highlight an entry from the left pane
and pressing Play button will play the recording in the Playback
Window. You can hold down the CTRL or SHIFT buttons to multiselect
a series of files for playback.
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Local File
To play recorded video files from local recordings, click the Playback
button.
Select Local File and browse recorded files by date and type.
• Server – Select a QT-Server from the list. This list is generated
from the list of channels you configured.
• Channel – Select the Channel.
• Mode – Normal, Alarm, Download. You can narrow down your
search by recording mode.
• Start / End – You can filter down to a particular date/time frame.
• Search – After choosing your search parameters, click Search to
populate this list
• Play, Stop, Slower, Faster, Beginning, Ending, Mute, Volume –
Standard video playing controls for the selected playback.
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• Snapshot – Take a *.bmp snapshot of the image on screen during
playback. This is stored in the directory specified in the Local
Setup.
Image Search
Image Search helps you search for and display snapshot images.
• Server – Select a QT-SERVER from the list. This list is generated
from the list of channels you configured.
• Mode – Normal, Alarm, Download. You can narrow down your
search by recording mode.
• Start / End – You can filter down to a particular date/time frame.
• Interval – The viewer will scroll through selected files. This
interval controls the speed of the scroll.
• Repeat – Specify by Index number on the right which images to
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view and scroll through.
• Search – After choosing your search parameters, click Search to
populate this list
• Repeat – Repeat the image viewing cycle.
• Delete / Delete All – Deletes selected image or all of them.
Select a server from the drop down list, select a Camera, specify
Start Time, End, etc. Press Search button at the bottom. All available
snapshots will be displayed in the File Listing panel. Highlight a file
from the list to see it in the display area. Enter an index range to
scroll through those images at the speed indicated in the Interval
setting.
Time Replay and Download
Remote playback is not possible with the QT-SERVER, as it does not
have storage for recordings. All recordings are stored locally on the
Quaddrix Network DVR Client system. If the Quaddrix Network DVR
Client is used with systems that do have their own recording storage
on the QT-SERVER unit, then the following information can be used.
Time Replay & Download helps you quickly play, download, or
save a single channel’s recordings, simply by entering the
date/time frame you want to acquire from the QT-SERVER Server.
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• Server – Select a QT-SERVER from the list. This list is generated
from the list of channels you configured.
• Channel – Select the Channel.
• Start / End – You can filter down to a particular date/time frame.
• Play, Stop, Slower, Faster, Mute, Volume – Standard video playing
controls for the selected playback.
• Snapshot – Take a *.bmp snapshot of the image on screen during
playback. This is stored in the directory specified in the Local
Setup.
• Download – Allows you to download the files to the Download
directory specified in the Local Setup. A progress bar at the
bottom shows how the download is proceeding. You can use the
included Player.exe program to replay the downloaded file.
• Save – Allows you to save the requested file or files as a single
new *.mp4 file. You can use the included Player.exe program to
replay the saved file.
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Manual Record
To manually record a video stream to a local file:
1. Click on the video screen you want to record
2. Click the [REC] button.
3. The video status light at the bottom left of the Quaddrix Network
DVR Client screen corresponding to the chosen video screen will
turn red, indicating that recording is underway. In the following
screen, Channels 1 and 3 are recording and Channels 2 and 4 are
not.
4. To stop recording simply chose the appropriate video screen and
click the [REC] button again. The light will turn green indicating
that recording has stopped.
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Event Log
Click the [Log] button on the Main GUI to view local event logs.
Click the [Save] button to save the log to a new file.
Note: If double click a camera in the Server/Camera Browser on the
Main GUI and do not see video, you can use the Event Log to find out
connection error messages and correct any configuration error.
TROUBLESHOOTING GUIDE
Frequently Asked Questions
1. Recording is not triggered as scheduled. Please check the
schedule and current time of the QT-SERVER to ensure they are
correctly configured.
2. Pan tilt-zoom camera cannot be controlled. First check if the
decoder type is correctly set. Then check the RS485 cable and
decoder address. Please contact equipment vendor if above issues
cannot be resolved.
3. Default usernames and passwords. We strongly recommend
changing the default passwords immediately!
QT-SERVER Administrator: Username “admin”; Password “12345”.
Quaddrix Network DVR Client Local Administrator: Username
“admin”; Password “12345”.
4. Other factory default parameters.
QT-SERVER IP Address: The default value varies, but is generally
in the 192.0.0.x range with a 255.255.255.0 subnet. Check the
server configuration at the QT-SERVERitself to set these
parameters the first time. The QT-SERVER Network Utility from
the Installation CD can be used to try to find the QT-SERVER on
the network, and then set the IP address to whatever you desire.
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Installation
Be sure to reference the Release Notes for new version
information and quick setup notes. Updated Release Notes may be
included in print with the software CD.
If you are having difficult with the installation process, please
note any errors that appear on screen. Each error may be helpful
in determining the root cause.
Check that you are logged in as a user who belongs to the local
Administrators group in Windows
Software License
Certain functions are restricted if you do not have a valid license.
To acquire a license, you may purchase it by sending an email to
sales@Quaddrix.com. Make sure that the email includes the serial
number displayed in the license warning window at the startup of
the Server program.
Video Display Hardware and Drivers
A DirectX 8.1 (or higher) compliant video card is required. If your
video card does not support ALL DirectX 8.1 features, you will
experience difficulty with the video display and recording
functions. Be sure to contact your video card manufacturer for the
latest drivers for your video card, and be sure that DirectX 8.1 or
higher is installed on your Windows system.
See the Microsoft DirectX Homepage for details:
http://www.microsoft.com/windows/directx/
Hardware Acceleration and DirectX
Graphics Hardware Acceleration and DirectX are disabled by
default on certain Windows configurations to ensure maximum
stability and uptime. However, as DirectX is required for DVR
functionality, we must enable these functions.
Enabling Graphics Hardware Acceleration
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Start with checking the graphics Hardware Acceleration settings in
Windows.
Here you can see the name of your video card and lookup whether it
is DirectX 8.1 compliant.
1. Right-click anywhere on your Windows desktop.
2. Select Properties | Settings tab | Advanced and finally, the
Troubleshoot tab.
3. Move the Hardware Acceleration slider across to Full
4. Click OK
5. You monitor might flicker or black out for a few seconds; this is
normal.
Enabling DirectX
Check that the full capabilities of DirectX are enabled in Windows.
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This is a good chance to verify that you have DirectX 8.1 or higher
on your system. If you do not, please contact Microsoft or search
on their website for an updated version of DirectX.
1. To open the DirectX Diagnostic Tool, click on the Windows Start
button, click Run and enter dxdiag. Click OK.
2. You may see a dialog box asking if you want to allow dxdiag to
access the internet to check for valid WHQL certificates - click
on Yes.
3. Click on the Display tab.
4. Click on all three buttons to enable DirectDraw, Direct3D and
AGP Texture Acceleration. If any of these settings is not
available to be enabled, then it is possible that the video card is
not fully DirectX compliant.
If these settings are verified and the system has been rebooted
after making any changes above, AND there is still a problem, you
can send us a DirectX Information Log, and we can help
troubleshoot further:
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1. Run the DirectX Diagnostic Tool.
2. In the DirectX Diagnostic Tool window, click on Save All
Information… and specify a location to save the DxDiag.txt file.
3. E-mail the DxDiag.txt file, a description of the problem, and
details of troubleshooting already performed to
Support@Quaddrix.com
Networking
If the Quaddrix Network DVR Client or Web-Client cannot connect
to a QT-SERVER device, and we are certain that the remote users
have been created on the server, then some basic network
troubleshooting is needed. In some cases, a Network
Administrator’s assistance will be required.
1. Make sure you can ping the server at its IP Address from the
Quaddrix Network DVR Client PC.
2. Try the IP Address instead of the Hostname.
3. Be certain that the Quaddrix Network DVR Client is connecting to
the Server with a user that has been configured on the Server. Reenter
the Password in the user definition and try again.
4. Review the Server’s Local Setup | Network tab information to
ensure than any firewalls between Quaddrix Network DVR Client
and Server have been configured properly for the required ports.
NOTE: You can use the windows command ‘telnet x.x.x.x port’ to
try connecting to a port on the server. ‘x.x.x.x’ is the Server’s IP
Address. ‘Port’ is the port that the Server is listening on for an
incoming connection. 55000 is the default Client Authentication
Port and is a good place to start depending on the specific
problem.
5. If any of the port numbers on the Server’s Local Setup | Network
tab are changed, make sure you exit the Server and restart it to
make those changes effective.
6. If any of the port numbers on the Server’s Local Setup | Network
tab are changed, make sure the Quaddrix Network DVR Client and
Web-Client settings are also updated to match those port
numbers.
If you continue having issues with connectivity, please send notes
from troubleshooting above and a description of the problem.
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