William L. Berry - Queens University of Charlotte

William L. Berry
Bill Berry is Professor of Management at the McColl School of
Business at Queens University of Charlotte. He received his
B.S. degree in Geophysics from Virginia Tech, served in the
U.S. Army and worked as a development engineer for the
Kendall Corporation. In pursuit of an academic career, he
earned his doctorate from the Harvard Business School. While
there he participated in the International Teachers Program in
Leysin, Switzerland.
He has held tenured appointments in the management schools
of The Ohio State University and Wake Forest and has been a
visiting professor at Dartmouth’s Tuck School, Duke’s Fuqua
and Medical Schools, Southern Methodist’s Cox School and
the American International Graduate School of Business
(Thunderbird).
Bill has won five awards for teaching excellence. His primary research and writing interests focus
on the strategic relationships between operations, marketing, and organization structure. He is the
author of two books, including Management Decision Sciences: Cases and Readings. He has also
written several articles for scholarly journals and over 100 cases and teaching notes.
Bill operates a consulting practice which focuses on corporate and operating strategies, technology
and materials management, mathematical modeling, management of services and management
development. His clients have included AT&T, Anheuser-Busch, Becton-Dickson, British
Telecom, Campbell-Taggart, Champion International, Chrysler, Ciba-Geigy, Digital Equipment,
First National Bank of Chicago, GTE, Gould, IBM, ITT, the U.S. Justice Department, National
Steel, Pitney-Bowes, Polaroid, Rockwell, Sara Lee, U. S. Borax, Westinghouse Electric, and the
World Bank.

WILLIAM L. BERRY
Professor of Management
McColl Graduate School of Business
Queens University of Charlotte
1900 Selwyn Avenue
Charlotte, NC 28274
berryw@queens.edu
Areas of Interest: Effective Education for Management, Operating Strategies in
Manufacturing and Services; Technology and Materials Management;
Managing Professional Services; Business Logistics.
Education:
1975 - Doctor of Business Administration, Harvard Business School
1972 - International Teachers Program, Harvard Business School
1972 - Master of Business Administration, Western Kentucky University
1967 - Bachelor of Science--Geophysics, Virginia Polytechnic Institute
Current Position: Professor of Management (from 1997), McColl School of Business,
Queens University of Charlotte
1997-2000 and 2002-2007, Director, McColl Executive MBA
2000-2002, Director, Executive Leadership Institute.
Employment Independent Management Education Consultant (1988-1997)
History:
Developed and conducted management development seminars for
major corporations. Clients included:
AT&T, Allen-Bradley, Anheuser-Busch, Becton-Dickinson,
British Telecom, Campbell-Taggart, Champion International,
Chrysler, Ciba-Geigy, Digital Equipment, First National
Bank of Chicago, GTE, Gould, IBM, ITT, The U. S. Justice
Department, Keane, National Steel, Pitney-Bowes, Polaroid,
Sara Lee, SunHealth, U. S. Borax, Westinghouse Electric and
the World Bank.
Associate Professor of Management (1979-88), Babcock Graduate School
of Management, Wake Forest University
Associate Dean for Academic Affairs, (1980-82)
Visiting Adjunct Professor of Management, (1992-96), American
International Graduate School of Management (Thunderbird) (part-time)
Visiting Associate Professor (1988-91) Edwin Cox School of Business,
Southern Methodist University (part-time)

William L. Berry
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Visiting Associate Professor (1987, 1989), Amos Tuck School of Business
Administration, Dartmouth College (full-time)
Adjunct Associate Professor (1984-87), Department of Health
Administration, Duke University Medical School (part-time)
Visiting Associate Professor (1980), Graduate School of Business, Duke
University (part-time)
Assistant and Associate Professor of Production and Operations
Management (1975-80), Faculty of Management Sciences, The Ohio State
University (On leave 1979-80)
Research Associate, Harvard Business School (1973-75)
Development Engineer, Kendall Corporation (1967-72)
Lieutenant, U. S. Army: Food Service Advisor, Fort Polk, LA. (1965-66)
Platoon Leader, 1st Cavalry Div., 15 th S&S Bn., Vietnam, (1966-67)
Honors: Several Military Decorations (1967)
Harvard Business School Fellowship (1972-73)
1907 Foundation Doctoral Fellowship (1973-75)
1907 Foundation Thesis Fellowship (1974-75)
Thesis Nominated for R. D. Irwin Prize (1975)
Outstanding Teaching Awards (Ohio State)
Faculty: Student Forum (1976, 1978)
College: Student Forum (1978)
University: Alumni Association (1977)
Distinguished Educator Award (1987) (Wake Forest)
PUBLICATIONS:
Refereed:
“Dimensions of Education in Business Logistics and Transportation,”
Proceedings of the Transportation Research Forum, Vol. XVI, Oct., 1975.
“Regional Carpooling Matching Systems: A Simulation of the Boston
Experience,” Logistics & Transportation Review, V.12, No.1, June, 1976.
“A Discrete Adjective Scale to Assist Objective Achievement Assessment,”
Interfaces, Vol.8, No.4, August, 1978.
“The Taming of the Cello,” Interfaces, Vol. 10, No. 4, August, 1980.

William L. Berry
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Proceedings:
Books:
Doctoral Consortium Proceedings, American Institute of Decision Sciences,
Coordinating Editor, 1983, 1984.
Management Decision Sciences: Cases and Readings, Richard D. Irwin,
1980. In association with C. J. Christenson and J. S. Hammond III.
Disaggregation Problems in Manufacturing and Service Organizations,
Boston: Martinus Nijhoff Publishing, 1979. Edited in association with
Larry P. Ritzman, Lee J. Krajewski, Stephen H. Goodman, Stanley T. Hardy
and Lawrence D. Vitt.
Contributor to Chase, Jacobs and Acquilano 10, 11, 12 13 ed., Operations
Management for Competitive Advantage, McGraw-Hill, 2004, 06,, 08, 10..
Contributor to Jacobs and Chase, 1 st and 2 nd ed. Operations and Supply
Management: The Core, McGraw-Hill/Irwin, 2007, .2009.
Report:
Thesis:
Contributor to John R. Meyer & J. A. Gomez-Ibanez, Improving Urban
Mass Transportation Productivity, Washington: Department of
Transportation, Feb. 1977, pp. 125-135.
On the Economics of Commuter Carpooling, Doctoral Thesis, Harvard
Business School, November, 1975.
PROFESSIONAL ASSOCIATIONS
Service:
American Institute of Decision Sciences (now Decision Sciences Institute):
Programs and Meetings Committee, 1980-82, Chair, 1981-82; Innovative
Education Committee, 1982-84, Chair, 1983-84;
Doctoral Consortium Committee, 1983-85, Chair, 1984-85.
Member, Editorial Board, International Journal of Services and Operations
Management, 2004-present.
Presentations:
Dimensions of Education in Business Logistics and Transportation,
Transportation Research Forum, Toronto, November, 1975.
The Engel Company, Case Workshop, American Institute for Decision
Sciences National Conference, Chicago, October, 1977.
Logistics Strategy, (with Joel Wolff), National Council of Physical
Distribution Management 16th Annual Meeting, Chicago, November, 1978.
Automated Warehouse Case Study, Warehousing Education and Research
Council, 2nd Annual Meeting, Chicago, April, 1979.

William L. Berry
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A Simulation Model of the International Flow of a Bulk Commodity, (with
John C. Henderson), International Logistics Congress, San Francisco, April,
1981.
Session
Service Sector Panel, Conference on Disaggregation, Columbus, March,
Moderator: 1977.
Disaggregation in Transportation, Conference on Disaggregation,
Columbus, March, 1977.
Warehouse and Logistics Management Problems, American Institute for
Decision Sciences National Conference, Chicago, October, 1977.
Educational Topics, Midwest Academy of Management, Cleveland, April,
1979.
Invited Education for Management Advisory Services, AICPA, Dallas, Mar, 1978.
Conferences:
Academic Liaison Focus Workshop, APICS, Golden, Colorado, August, 1985.
ProEd “Conference on Management and Executive Development
Programs,” Palm Harbor, FL, Nov 16-20, 2001
Decision Sciences Institute Annual Meeting, San Diego CA, Nov. 23-26,
2002
38 th Annual Association of Academic Physiatrists Annual Meeting Las
Vegas, NV, Feb 27-Mar 1, 2002. Presentation: Operations Management in
a Clinical Setting.
Rockwell Automation, “Complete Automation on the Move,” Presentation:
Manufacturing Strategy: Managing what is Important, Chapel Hill, NC,
August 15, 2005.
Executive MBA Council Marketing & Admissions Program, Atlanta, Apr 2-
5, 2006; Presentation: The Influence of Grades in Executive MBA Programs
Two patent applications, 1971.
OTHER
Have participated in starting Executive MBA degree programs at Ohio State, (1978);
American International Graduate School of Management (Thunderbird), (1992) and
Queens University of Charlotte, (1988).

William L. Berry
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Board of Directors, Law and Community Advancement, Inc., Charlotte School of Law,
2008.
Trustee, Forsyth Country Day School, Winston-Salem NC, 1986-93. Chair, Development
Committee 1987-89; Chair, Finance Committee, 1989-93.
Tenured: Ohio State University, 1979. Wake Forest University, 1982.
Leader of the team that founded the Executive MBA program at Queens University of
Charlotte, 1988.
Have developed or participated in development of more than one hundred cases and
teaching notes.
Founder of Executive Leadership Institute, McColl School of Business, Queens University
of Charlotte, offering non-credit seminars for corporate executives, 1999. Clients have
included: Carolinas HealthCare System, Clariant Corporation, Coca-Cola Bottling Co.
Consolidated, EnPro Industries, Duke Energy, Horizon Lines, Sea-Land Corporation,
Mecklenburg County Medical Society, Transamerica Reinsurance.
Harvard Business School Association of Charlotte, Executive Committee for Management
Development Program a 13-week non-credit seminar annually offered in the fall 2004--
2009.