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Zambia ICT Sector Performance Review 2010 - Research ICT Africa

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Towards Evidence-based <strong>ICT</strong> Policy and Regulation<br />

Access to information<br />

and the capacity to<br />

communicate have<br />

significantly increased<br />

with the advent of the<br />

Internet, digital<br />

satellite and mobile<br />

networks over the last<br />

decades.<br />

Market Structure Analysis<br />

The telecommunications sector in <strong>Zambia</strong> has experienced significant changes since the<br />

mid-1990s. Access to information and the capacity to communicate have significantly increased<br />

with the advent of the Internet, digital satellite and mobile networks over the past two decades.<br />

Table 4 below provides an overview of the telecommunications sector market structure in <strong>Zambia</strong>.<br />

With the exception of fixed-line and international voice services, the telecommunication sector is<br />

open to competition, with no restrictions on foreign ownership.<br />

Table 4: Telecommunications Market Structure 19<br />

PSTN<br />

International Voice<br />

National Voice<br />

Local Loop – Voice<br />

Mobile<br />

Internet<br />

Sub-<strong>Sector</strong><br />

Private Data Networks (VSAT & Leased Lines)<br />

Monopoly<br />

Monopoly<br />

Competitive<br />

Competitive<br />

Competitive<br />

Competitive<br />

Competitive<br />

Status<br />

Interestingly, the monopoly on the international gateway has prevented Zain, the dominant<br />

operator in <strong>Zambia</strong>, from joining Zain’s One Network and ending roaming charges between its<br />

<strong>Zambia</strong>n operations and the dozens of countries in <strong>Africa</strong> and the Middle East on Zain’s One<br />

Network. As in other markets, Zain’s termination of mobile charges would have been likely to be<br />

followed by other operators (had they all had cost-based access or ownership of an international<br />

gateway license), with positive effects on consumer welfare.<br />

As of 2009, the Authority had issued 53 licences as shown in the table below.<br />

Table 5: Type and Number of Licenses Issued<br />

LICENCE TYPE<br />

Mobile Cellular 03<br />

Internet Service Provision 19<br />

Private Network 24<br />

Carrier of Carriers 03<br />

PSTN 01<br />

Basic Voice Services 01<br />

Public Payphones 01<br />

Public Data Transport 01<br />

Total Licenses 53<br />

LICENSEES<br />

Source: Z<strong>ICT</strong>A<br />

Fixed Line and International Voice Services<br />

Though private and foreign ownership are permitted, entry has been severely curtailed by<br />

prohibitively high license fees, leaving ZAMTEL as the only provider of fixed lines and international<br />

voice services in <strong>Zambia</strong>.<br />

10

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