MBA Syllabus III & IV Semester 2013-14
MBA Syllabus III & IV Semester 2013-14
MBA Syllabus III & IV Semester 2013-14
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MB IT 02: KNOWLEDGE MANAGEMENT and BUSINESS INTELLIGENCE<br />
Unit - I (10 sessions)<br />
Overview of Knowledge Management: Data, Information and Knowledge; History of Knowledge<br />
Management, Demystifying and Importance of Knowledge Management, Information Management Vs<br />
Knowledge Management; Knowledge Management’s Value Proposition, Users Vs Knowledge<br />
Workers, Role of Consultant in Knowledge Management Strategic Dimensions of KM: Knowledge<br />
Management Strategies, Strategic Drivers, Impact of Business Strategy on Knowledge Strategy,<br />
Porter’s Five forces Model, Resource Strategy Model, Strategic Advantage, Knowledge Maps,<br />
Strategic Knowledge Resources, Balanced Scorecard and Knowledge Strategy<br />
Unit - II (10 sessions)<br />
Knowledge Management System: Knowledge Management Processes; Knowledge Management<br />
Systems: Types of Knowledge Systems, Knowledge Management Architecture, Knowledge<br />
Management System Implementation, Knowledge Discovery in Database; Knowledge Management<br />
Infrastructure;Tools & Techniques in KM: Knowledge Management Mechanisms & Technologies,<br />
Role of IT in KM, Knowledge Portals and Knowledge Management Tools, Communities and<br />
Collaborations, Intelligent Techniques in Building KMS, Data Mining in KM; Scope, Cost Efficiency<br />
and Reliability of Technologies to Support Knowledge work; Measurement Systems for KM,<br />
Knowledge Audit, Knowledge Divestiture, IP Protection, KM Certifications; Practices of Knowledge<br />
Management in Modern Global Organizations<br />
Unit - <strong>III</strong> (6 sessions)<br />
Business Intelligence and Business Decisions: Decision Support Systems; Group Decision<br />
Support and Groupware Technologies, Expert Systems.<br />
Unit - <strong>IV</strong> (8 sessions)<br />
SQL Server and Data Warehousing: - Features, System Databases, Creating Databases and Tables,<br />
Constraints, Data Manipulation Language, OLTP & OLAP, Data Marts, Data Warehousing, Data<br />
Warehouse Architecture.<br />
Unit - V (6 sessions )<br />
Data Mining and Knowledge Discovery: Data Mining Techniques; Applications of Data Mining.<br />
Knowledge Management: Knowledge Assets, Knowledge Generation, Knowledge Storage, Knowledge<br />
Utilization, Knowledge Management Technologies.<br />
SUGGESTED READINGS (In Alphabetical order )<br />
1. Anahory, Data Warehousing in the Real World,Pearson<br />
2. Awad - Knowledge Management,Pearson.<br />
3. Fernandez-Knowledge Management-an evolutionary view, PHI<br />
4. Jawadekar – Knowledge Management, McGrawhill<br />
5. Paulraj Ponniah - Data Warehousing fundamentals, Wiley.<br />
6. Turban - Decision Support Systems and Business Intelligence Systems, 9e,Pearson
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