Group overview 2010 - Riverside

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Supporting livelihoods Unemployed trio Adam Hughes, Liam Harrison and Joey Phinnigan all secured full-time jobs with our joint-venture recycling company, Circle, following a placement with Liverpool City Council’s Transitional Employment Programme. Commenting on his role, Liam Harrison said: “Enrolling with the Liverpool City Council Transitional Employment programme was one of the best moves I have made because it led to me gaining full-time employment with Circle. A year ago I wasn’t working and was in a bit of a rut as I felt I had nothing worthwhile to get out of bed for. But now I am earning a wage and have made some great new friends, whilst doing something good for the environment – and I don’t even mind the early starts!” To find out more about Circle, please visit www.circleliverpool.co.uk 14
Increasing prosperity Decent homes, active resident involvement and community investment are only part of the answer when revitalising neighbourhoods in the long term. As part of our service delivery, we look at ways of increasing the financial prosperity of residents, by creating local employment opportunities and offering financial advice to those who need it. As Keith Hutton, one of seven trained benefits advisors, explains: “Many people are missing out on benefits because they find the system hard to understand, are embarrassed about claiming, or simply don’t realise they are entitled. Yet the money is rightfully theirs and could make a big difference to their weekly income.” But benefits advice is only one aspect of our work. We actively encourage all our business partners to employ locally within the areas they will serve, and we support local authority initiatives such as Liverpool City Council’s Transitional Employment Programme. We are also tackling financial exclusion within our neighbourhoods by offering affordable financial services such as loans and insurance to those who would traditionally struggle to access them. One such example is Moneyline, a St. Helens based service funded by the Department of Work and Pensions that provides loans to customers that banks may traditionally decline. Many of them are forced to use doorstep lenders who charge high interest rates – this only sends them deeper into financial difficulties. The Moneyline service aims to provide an affordable alternative to doorstep lenders whilst helping customers to manage their money and become more confident with their finances. Key facts — In 2007 we helped our customers claim a total of £451,026 of additional benefits in Merseyside alone. — We provided £211,900 funding for credit unions – the financial cooperatives owned and controlled by members. — Since 2006, the <strong>Riverside</strong> Impact Fund has created 13 jobs and 103 training places. — Since October 2008, Moneyline has provided 513 loans totalling £212,200. 15
Page 1 and 2: Group overview 2010
Page 3 and 4: Welcome Housing associations are be
Page 5 and 6: Communicating positively and listen
Page 7 and 8: Stock locations The map below shows
Page 9 and 10: Contact routes Tailored service Loc
Page 11 and 12: Meeting the challenges of tomorrow
Page 13: Supporting over 3,000 people every
Page 17 and 18: Own Place: a helping hand Gemma and
Page 19 and 20: Changing spaces Green Spaces for Pe
Page 21 and 22: Tenant involvement with Riverside T
Page 23 and 24: Staff development and benefits At R
Page 25 and 26: Our commercial enterprises WAVE hom
Page 27 and 28: How are we increasing our influence
Page 29 and 30: We’ve come a long way since 1928.
Page 32: Contact us www.riverside.org.uk ema

Group overview 2010 - Riverside

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