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What Makes a Great Company? - Banyan Air Service

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<strong>Banyan</strong> Pilot Shop News<br />

PILOT S HOP<br />

Over the next few months, Hangar63 (<strong>Banyan</strong>’s Aviation Store) will<br />

be changed to <strong>Banyan</strong> Pilot Shop and TropicAero.com will become<br />

<strong>Banyan</strong>PilotShop.net.<br />

This is being done to take advantage of the strength of the <strong>Banyan</strong><br />

brand. Customer feedback tells us that having 3 different names<br />

and logos (<strong>Banyan</strong>, Hangar63 and TropicAero.com) is confusing.<br />

They also tell us that the <strong>Banyan</strong> name is well known and that we<br />

should use it to promote both the retail and on-line store.<br />

This makes sense for so many reasons. First, when people call<br />

Hangar63, they immediate ask if they have the Pilot Shop. Second,<br />

advertising will be much easier now that we have our retail store and<br />

on-line store named the same. Third, we’ve felt in our hearts that<br />

although our store is amazing and offers so much, that in fact it is what<br />

it is...and that is a Pilot Shop.<br />

Now that you know the in-side scoop on <strong>Banyan</strong>’s Pilot Shop, let us<br />

hear your comments.<br />

Marcela Lizarazo, pilot shop sales associate, was very pleased to receive an award from<br />

Robert Mejias for her outstanding sales performance.<br />

on these <strong>Great</strong> Garmin Products.<br />

SAVEIn-store or online at tropicaero.com<br />

Send an email to nbouvier@banyanair.com and tell us what you think.<br />

4<br />

Hangar63 was recognized with a Platinum Elite Performance Award for the 11th consecutive year. “Our entire team is honored to<br />

receive this recognition and it is a privilege to be able to offer our customers Garmin’s outstanding products and accessories,”<br />

said Roberto Mejias, <strong>Banyan</strong>’s Hangar63 store manager.<br />

left to right: Donald Greene, Vanessa Ponticello, Marcela Lizarazo, Roberto Mejias, Carlos Garcia, Meagan Elmendorff, and Pam Charles

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