Face The Challenge 2012: Dental Innovations - Henry Schein

Practice Productivity, Profitability
& Performance
Speaker: Brian weatherly
time: 12:30 - 13:00
Using “live” data collated from over 250 practices
on their THRIVE programme, Software of Excellence
has formulated a series of standards against which
the performance of individual practices can be
bench marked. In this seminar Brian presents a
thought-provoking insight into how practice management
data can be positively applied to a variety of elements in
order to increase internal effi ciency and attract, retain
and treat more patients.
learning objectives:
By attending this seminar delegates will gain an
understanding of:
• The importance of management data within a dental practice
• How Key Performance Indicators (KPIs) can be used to
provide an insight into practice effi ciency highlighting where
shortfalls exist and how improvements can be made
• How knowledge of accurate data can be a tool to
affect and improve profi tability
New Technology
in your Practice
Speaker: Dr. Rob Muirhead
time: 14:00 - 14:45
CEREC ® has now been in the industry for 25 years and
now is the time to take advantage of the continued
technological advances and ensure you stay ahead
and increase your profi tability. Experience system
demonstrations and tuition on how CEREC ® can
complete aesthetically pleasing restorations for your
patients in just one appointment.
learning objectives:
• Examples of easily completed cosmetic treatments
from single anterior crowns up to complete smile make
overs with no laboratory costs
• How you can increase your profi ts from day one
• How CEREC ® is a recession-buster, offering a service
that your competitors cannot
• System demonstrations to show you how easily and
quickly highly aesthetic restorations can be completed
for your patients in only one appointment
• How to gain greatly increased patient
satisfaction and referrals
of new clients
Optional Test Drive
Breakout session
15:30 - 17:00
Treatment Coordination
Speaker: laura Horton
time: 14:45 - 15:30
Laura has an outstanding enthusiasm for, and knowledge
of dentistry.
Laura’s passion lies with the training and implementation
of the TCO role, she is the UKs Treatment Coordinator
Consultant and has been responsible for the breakthrough
and education of this role the UK dental profession.
The aim of the Treatment Coordinator (TCO) training is to
expand an employee’s skills and capabilities and teach
excellent communication styles and techniques. The aim
of the TCO role is to remove 90% of non clinical dentistry
from the dentist, to provide a high level of customer service
and to build excellent relationships with the patients.
The objective of the seminar is to provide an insight and
understanding of the role to all members of the dental team.
learning objectives:
• Understand why this role is an important part of the
practices future
• Know who to place into the role
• The benefi ts this role will give to the practice, team
and patients
• Ideas to market this role
• Have an understanding that every dentist much know
their hourly rate and have fi nancial targets for the
dental business
Legionella Awareness & COSHH
Speaker: Donna Hickey
time: 16:00 - 17:00
learning objectives:
• The History of Legionnaires disease and the bacteria
that causes it
• Requirements under current UK legislation
• The control of Legionella bacteria in relation to COSHH
requirements
• Potential risk areas within the environment and the
importance of putting control measures (the written
scheme) into place
• Other areas relating to COSHH within a practice setting
and offering guidance and training on the requirements
under Health and Safety legislation
BOOKINGS: Sue o’Rourke 029 2044 2818
EMAIL: suzanne.o’rourke@henryschein.co.uk
LIKE US ON HenryScheinMinervaDental FOLLOW US ON @HenryScheinUK
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