Supply Chain & Logistics Management - Schulich Executive ...

International Warehouse Logistics Association
Schulich Centres of Excellence
The Masters Certificate in
Supply Chain &
Logistics Management
TORONTO
Canada’s first comprehensive modular program for supply
chain and logistics professionals, endorsed by Supply Chain
& Logistics Association (SCL), the International Warehouse
Logistics Association (IWLA) and the Ontario Institute of the
Purchasing Management Association of Canada (OIPMAC).
Upcoming Program Dates
16 days evenly spaced over 5 months
Fall 2012: October 12, 2012 - February 22, 2013
Winter 2013: January 26 - June 1, 2013

TORONTO • 16 days over 5 months
The Masters Certificate in
Supply Chain &
Logistics Management
CHOOSE FROM THESE Upcoming PROGRAM DaTes:
Fall 2012 Program: October 12, 2012 - February 22, 2013
Winter 2013 Program: January 26 - June 1, 2013
Stay ahead of regional and global competition
with SEEC’s comprehensive SCLM tool set.
Endorsed by
The new Masters Certificate in Supply Chain and Logistics
Management program from the Schulich Executive Education
Centre (SEEC) is comprehensive, integrated and uniquely endorsed
by SCL, IWLA and OIPMAC. It is designed to allow supply chain
and logistics professionals to enhance their leadership skills,
broaden their knowledge base, and link supply chain strategy to
their corporate business plan.
The program employs a holistic approach to developing a supply
chain professional with a “big-picture” mindset and updated
technology knowledge that drives profitability.
Key Program Benefits
• Gain in-depth knowledge of what drives a profitable company
• Add power to your logistics expertise and a financial
perspective to decision-making
• Sharpen the skills necessary to project, negotiate, evaluate
and lead
• Refine capabilities in using technology and business tools
• Learn a holistic skill-set that prepares you to be strategic,
tactical and operational
• Come to class with a specific challenge chosen by you and
your company; take away ideas and possible solutions
Featuring a focus on the “big-picture” of what
drives a profitable company:
• Strategy and partnerships
• Inventory management and operations planning
• Transportation management and ROI
• International and domestic sourcing
• Cross border trade tactics
• Supply chain-finance alignment
• Customer satisfaction
• Effective leadership
• Integration of all supply chain processes
International Warehouse Logistics Association
Upcoming PROGRAM SESSIONS*
(16 days over 5 months) Fall 2012 Winter 2013
Module 1 > 1 DAY
Supply Chain Strategy Oct. 12, 2012 Jan. 26, 2013
Module 2 > 1 DAY
Distribution Centre Operations Oct. 13 Apr. 5
Module 3 > 2 DAYS
Inventory and Materials Management Oct. 26-27 Mar. 22-23
Module 4 > 2 DAYS
Service Quality Nov. 16-17 Mar. 1-2
Module 5 > 2 DAYS
Strategic Sourcing Nov. 30 - Dec. 1 Feb. 8-9
Module 6 > 1 DAY
Domestic and International Dec. 15 Apr. 6
Transportation Operations
Module 7 > 2 DAYS
Leadership Jan. 18-19, 2013 Apr. 19-20
Module 8 > 2 DAYS
Aligning Supply Chain With Your Feb. 1-2 May 3-4
Business Goals
Module 9 > 1 DAY
Supply Chain Integration Feb. 15 May 17
Module 10 > 1 DAY
Project Management Feb. 16 May 31
Module 11 > 1 DAY
Change Management Feb. 22 Jun. 1
and Program Summary
This program is held on Fridays and Saturdays, fitting with your busy
work schedule.
Register online today at www.seec.schulich.yorku.ca/mcsclm

MESSAGE FROM THE PROGRAM DIRECTOR
SEEC’s certificate program covers
all areas of supply chain and logistics
management. This program is unique
– it provides comprehensive content,
a wide-ranging skill set and practical
real-world solutions, delivered with cutting-edge
program design. On completion of the course, you
will be a better-equipped, more effective supply
chain and logistics leader.
Already highly successful, the program has been
upgraded to 16 days with key content additions in
the leadership, service quality, project management
and change management modules.
Our faculty members are respected leaders in
their fields. The instructors’ combined experience,
knowledge, insight and passion mean your
interaction with them and with other supply chain
professionals will translate into new strengths and
capabilities for you and your organization.
This program was developed with our facilitators
and reviewed by the education committees of our
sponsor associations SCL, IWLA and OIPMAC.
Contact me for more information. We look forward
to seeing you in class.
PROGRAM MODULE DESCRIPTIONS
MODULE 1
Duration: 1 day
Supply Chain Strategy
Setting the stage with an overview of how Supply Chain
strategy and operations fit together in leading companies.
n
Survey integrated supply chain components
n
Understand the role of the supply chain and its impact
n
Develop an executable supply chain strategy
MODULE 2
Duration: 1 day
Distribution Centre Operations
Applying modern and effective DC techniques you can
use now.
n
Design distribution centre operations to meet the demands
of your customers and your business
n
Balance space, labour and equipment for higher customer
service and efficiency
n
Harness important metrics throughout the order fulfillment
cycle
MODULE 3
Duration: 2 days
Inventory and Materials Management
Harness Inventory Management as the core of
Supply Chain.
n
Manage distribution inventory
n
Understand manufacturing supply planning
n
Define supply chain network optimization
Mark Thomas, Program Director
Centre of Excellence in Supply Chain & Logistics
Management, Schulich Executive Education Centre
Schulich School of Business, York University
Who should attend?
If you are a current or future leader in one of these
industries:
• Manufacturing
• Distribution
• Consulting
…then this program is for you.
• Retail
• Logistics services
Register online today at www.seec.schulich.yorku.ca/mcsclm
MODULE 4
Service Quality
Duration: 2 days
Meeting Customer expectations profitably.
n
Develop a service quality mission to protect margins and
grow market share
n
Build the metrics and benchmarks for best-in-class
performance
n
Develop strategies for customer retention in a dynamic
marketplace
IN-COMPANY TRAINING: Please note that any of The Masters Certificate
in Supply Chain and Logistics Management modules can be delivered
in-company for groups of 10 or more. Please e-mail your Custom
program enquiry to CustomSEECPrograms@schulich.yorku.ca. For more
information call 416-360-8850 or visit www.seec.schulich.yorku.ca.

MODULE 5
Duration: 2 days
MODULE 9
Duration: 1 day
Strategic Sourcing
Getting the most for your money. Creating and
strengthening supply partnerships.
n
Identify strategic sourcing needs, find the best suppliers
and manage supply chain disruption
n
Negotiate contracts and agreements and measure results
n
Define corporate social responsibility
Supply Chain Integration
The fiber that threads your Supply Chain together.
n
Explore the design and optimization of global networks
n
Learn how to leverage technology to address business
opportunities
n
Deliver results through process and project management
MODULE 6
Duration: 1 day
Domestic and International Transportation
Operations
Applying modern and effective Freight Management
techniques you can use now.
n
Understand how to maximize domestic and international
transportation for efficiency and cost effectiveness
n
Appreciate the workings of cross-border security and risk
management in transit
n
Harness important metrics throughout the order fulfillment
cycle
MODULE 7
Leadership
Duration: 2 days
Focusing your teams and motivating their actions effectively.
n
Develop a leadership style for effectively handling people
n
Create communication strategies appropriate for the
individuals you lead
n
Maximize your understanding of how people think and the
causes of constructive, aggressive and passive behaviour
MODULE 10
Duration: 1 day
Project Management
Executing on-time, on-budget, in-scope while managing
diverse stakeholders with competing objectives.
n
Understand the PMI approach from a Project Management
Professional
n
Identify and apply key project management success factors
n
Explore how to initiate, plan, execute, monitor and control
and close a project
MODULE 11
Duration: 1 day
Change Management and Program Summary
Capturing the benefits of Change quickly and
minimizing resistance.
n
Lead change effectively
n
Recognize and manage resistance
n
Anticipate and minimize trouble spots
Find Out More at an Upcoming Information Session!
MODULE 8
Duration: 2 days
Aligning Supply Chain With Your Business
Goals
Making the Supply Chain your best business partner.
n
Learn to apply supply chain metrics to meet the needs of
the CEO and CFO
n
Understand how supply chain initiatives affect your
company’s finances
n
Discover how supply chain risk, customer profitability and
other issues are impacting supply chain best practices
Join us for a 1-hour online information session:
Wednesday, September 12, 2012 (1:00 - 2:00 p.m.)
Tuesday, September 25, 2012 (1:00 - 2:00 p.m.)
Tuesday, October 2, 2012 (1:00 - 2:00 p.m.)
For details and to RSVP please visit:
www.seec.schulich.yorku.ca/infosessions

Top 5 Reasons Managers Choose Our Masters Certificate
Short convenient class modules that feature applied learning
between class sessions to current organizational challenges:
“Applying the principles taught during the Masters Certificate allowed us
to reduce inventory levels by 16%, resulting in a one-time savings of over
$4,000,000 in working capital.”
- S. Will, Vice President Operations, Sleep Country LP
Integration of 11 key supply chain strategy areas to build your
‘total skill-set’:
“Excellent course organization!! An impressive selection of Supply Chain,
Logistics, Customer Service and Leadership Skills topics, delivered by very
knowledgeable and competent instructors. A great way to validate what you
are doing right and where you can do better.”
- Dr. George J. Soleas, Senior VP, Logistics/Quality Assurance, LCBO
A professional teaching team of real-world instructors:
“I had a great time listening to real comments about strategy from an
experienced professional with “field” experience, not just theory. It was a
great learning experience because the instructors are all first rate.”
- E. Chimilovski, Director of Corporate Procurement, VCNA
Sharing of experiences with peers as an integral part of your learning:
“A wonderful experience and atmosphere to expand my knowledge, contacts,
and problem solving skills with a wide range of logistics experts, both in front
of the class, as well as beside you in the seats.”
- J. Grassie, Director SCI Logistics
Designed to advance your career growth opportunities:
“Great tools to take back. Excellent course for understanding the
basic fundamentals for anyone considering a career in the field.”
- Domenic Ursomarzo, Line Manager, Bombardier Aerospace
Take the first step towards a Masters Certificate today
To register online, for more information, or to view a short
video introduction by the program director:
• Visit www.seec.schulich.yorku.ca/mcsclm
To ask a question about the program:
• Contact Program Director Mark Thomas at 416.736.5079, toll
free 1.800.667.9380, or e-mail mthomas@schulich.yorku.ca
• RSVP for a free information session (see dates inside)
For a complimentary Executive Education Needs Analysis
and Assessment:
• We invite you to discuss your educational needs and explore
learning options with a senior executive education advisor.
Determine the best educational strategy to maximize your career
potential and the ROI for you and your organization. Please call
toll free 1.800.667.9380 or 416.736.5079 to arrange your
convenient 15 minute telephone meeting.
Power Up
to Fullfill

Registration Details
CONVENIENT Registration OPTIONS
ONLINE
www.seec.schulich.yorku.ca/mcsclm
FAX
You may also download and print a Registration Form from
www.seec.schulich.yorku.ca/mcsclm, complete and fax to The Schulich
Executive Education Centre at 416.736.5689
MAIL
Mail your downloaded Registration Form to The Schulich Executive
Education Centre, The Executive Learning Centre, Schulich School of
Business, York University, 4700 Keele Street, Toronto, Ontario, M3J 1P3
PHONE ENQUIRIES
Telephone 416.736.5079 (1.800.667.9380 toll free)
Program Dates & LocationS
Fall 2012 Program: October 12, 2012 - February 22, 2013
The Miles S. Nadal Management Centre, Schulich School of Business,
York University, Ernst & Young Tower, Toronto Dominion Centre
222 Bay Street, Suite 500, Toronto, ON M5K 1K2
Tel: 416.360.8850 Fax: 416.360.6105
Winter 2013 Program: January 26 - June 1, 2013
Schulich Executive Learning Centre, Schulich School of Business,
York University, 4700 Keele Street, Toronto, Ontario M3J 1P3
Tel: 416.736.5079 Fax: 416.736.5689, Toll Free: 1.800.667.9380
• Unless otherwise announced, each day starts at 8:30 a.m.
and concludes at 4:00 p.m.
Pre-Course Reading Material
You will receive reading material and/or references, a timetable and
general information prior to the program’s start date.
FRAMED Certificate of Program Completion
You will receive a handsomely framed Certificate of Completion
from SEEC. Participants must attend all days of all program modules in
order to receive the certificate.
Program Fee
SCL Canada members: $10,550 CDN + applicable taxes
IWLA members: $10,550 CDN + applicable taxes
OIPMAC members: $10,550 CDN + applicable taxes
Non-members: $10,950 CDN + applicable taxes
• Program fee includes program tuition, teaching materials, lunches,
and refreshments.
• Includes a six-month membership in SCL for non-members who register.
• Schulich Executive Education Centre’s liability is limited to
reimbursement of paid tuition fee.
• Multiple registration discounts for attendees from one organization
and payment options to suit your company are available. Please
contact Manager, Open Enrollment Programs at 416.736.5079.
• Convenient tuition payment plans are available. Call 416.736.5079
for details.
Deposits, Cancellations, Replacements and Transfers
IMPORTANT: A deposit of $1,000 is required to secure your place in
the program. Please include your credit card information on faxed
or online registrations, or mail a cheque along with your completed
program registration.
• If you are unable to attend the program you may transfer to the
next session, subject to the 21-day written notification requirement
or your organization may name a replacement candidate.
• Only one module transfer to another session will be permitted
(subject to space availability) without penalty. Each subsequent
transfer request has a $200 administration fee.
• A full refund will be issued for written cancellations received
a minimum of 21 days before the program start date. Written
cancellations received after this date will incur an administration
charge of $1,000. Non-attendance or withdrawal after program start
date will incur a full program fee.
Modules, speakers, topics, dates, fees, locations and applicable taxes are subject to change.
The Masters Certificate in
Supply Chain &
Logistics Management
PAST ATTENDEES (Partial list)
We integrate leading practices of leading companies across
many industries for a great classroom experience.
Consumer Packaged Goods
Newell Rubbermaid
Shell Lubricants
Cargo Cosmetics
Conair Consumer Products
Virgin Mobile Canada
Food
Cadbury Adams Canada
Dole Packaged Foods Company
Effem Inc.
Agropur Div Natrel
Marcatus QED Inc.
Campbell Company of Canada
Healthcare
CIBA Vision
Patheon Inc.
Pharmaceutical Partners of Canada
GlaxoSmithKline Inc.
AstraZeneca Canada Inc.
Manufacturing
Flexo Products Limited
American Standard
SimplexGrinnell, Division of Tyco
S.A. Armstrong Limited
Summo Steel Corporation
Van-Rob Inc.
Retail
LCBO
AirMiles
Sleep Country Canada
The Shopping Channel
Wal-Mart Canada
Longo Brothers Fruit Market Inc.
Simcoe Parts Service Inc.
Technology
Dell Canada Inc.
IBM Canada Ltd.
SMTC Corp.
TRW Canada Ltd.
Wradi Corporation
Third Party Logistics
Exel Canada, Regional Office
Progistix Solutions (SCI Group)
Purolator Courier
SCI Group Inc.
Sylvite Transportation Group Ltd.
Wheels Group
Logisti-Solve Inc.
Building Materials
Granite Services International Inc.
Holcim Canada
VCNA
Chemical
Chemtrade Logistics Inc.
Brenntag Canada Inc.
Recochem Inc.
Aerospace
Bombardier Aerospace
COM DEV Ltd.
Messier-Dowty
Utilities, Energy & Resources
Bell Canada
Cogeco Cable Inc.
Hydro One Networks Inc.
Ontario Power Generation
PowerStream Inc.
Kinross Gold Corporation
Nexen Inc.
Other Services
Brinks Inc.
Belledune Port Authority
Emergency Management Ontario
Unisync Group
Register online today at www.seec.schulich.yorku.ca/mcsclm