Team Leadership Skills for Project Managers - Schulich Executive ...

Next Session: November 19 - 21, 2012 • See back panel for three easy ways to register
Program Content
How People May Misunderstand
and Interact With You
• y Assessing how people perceive,
interact and respond to you
• y How misunderstandings take place
• y Managing impressions, perceptions
and images
• y How to build trust and collaboration
• y Building your personal action plan
Being a Leader Your Team Wants to Follow
• y Differentiating between leadership
and management
• y Enabling collaboration (vs. competition)
and creating synergy
• y Empowerment principles: delegating,
teaching, coaching and entrusting
• y Getting results without formal authority
Credible Communicating So that People
Listen
• y ‘Reading’ others so that you can
communicate more effectively
• y How to handle difficult people and
project situations
• y Communicating with diplomacy, tact
and credibility
• y Communicating with virtual teams
• y Cross-cultural interactions and
communications
Facilitating Group Problem Solving
and Decision-Making
• y Mandatory elements of an effective
decision
• y Making high-impact group decisions
with optimal timing and effectiveness
• y Innovative and creative group problemsolving
• y How to think and act during troubled
and crisis times
• y How to avoid the pitfalls of groupthink
Building High Performance Teams
• y The characteristics of a high performance
versus dysfunctional teams
• y How to set, define, organize,
communicate and reinforce performance
goals
• y Balancing workload and harmonizing
personality types
• y Managing global communications
• y Unifying the virtual team’s culture
and cultivating productivity
Dealing With the Reality of Office Politics
• y Assessing your personal power base
• y Ethical behaviour – what is it and how
can it benefit you?
• y Managing your leadership image
• y Managing negative politics
• y How to persuade others
Motivating Good and Bad Performers
• y Selecting the right motivational
paradigm, tools and techniques
• y How to stimulate enthusiasm and build
commitment
• y How to solve motivational problems
• y Inspiring poor performers to improve
their job performance
• y How to select the correct mix of
empowerment and control
Negotiation and Conflict Management
• y Essentials and challenges of conflict
and negotiations
• y Team negotiation techniques
• y When and how to conduct negotiation
“martial arts”
• y Strategies for recognizing conflict,
resolving issues and deadlocks
Wrap-Up – Applying Your Learning
• y Review challenges and essentials
• y Your action plan
Unique
Program
Features
Receive a copy of Harry Mingail’s book
The Extraordinary Power of Project Relationships,
covering all the major interpersonal and leadership
elements of the Project Management Body of
Knowledge (PMBOK ® Guide) and Business Analysis
Body of Knowledge (BABOK ®).
The seminar sessions are customized to the unique
needs of participants, including plenty of illustrations,
examples and participant interaction.
Role play, group development and personal
development action plans will reinforce topics to the
real-world operating challenges your business faces.
Instructor Profile
Harry B. Mingail, PMP, CBAP, Six Sigma Green Belt
Harry’s books (Project Management Entrepreneuring, The
Extraordinary Power of Project Relationships, Business Information
Technology Strategic Planning), audios, videos and webinars, draw
from his more than 30 years of consulting, and delivery of more
than 500 workshops and keynotes to business and non-business
venues as well as universities in North America, Europe and Asia.
His motto and words “To give back and be given is to feel both sides
of the sun” expresses itself in all that he says, does and writes about
towards delivering practical tips, techniques and insights in a lighthearted,
engaging and playful manner.