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Conclusion<br />

Today, large system programs<br />

• almost never meet their cost and schedule commitments<br />

• are often expensive failures<br />

A key reason is an outdated and inefficient management<br />

system.<br />

A knowledge-working process like the TSP would enable<br />

• objective fact-based management<br />

• a cooperative working environment<br />

• consistently successful programs<br />

© 2008 by Carnegie Mellon University<br />

Introduction 23

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