Number 47 | Issue 1/11 - Setra
Number 47 | Issue 1/11 - Setra
Number 47 | Issue 1/11 - Setra
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<strong>Number</strong> <strong>47</strong> | <strong>Issue</strong> 1/<strong>11</strong><br />
www.setra.de<br />
Magazine for customers and friends of the <strong>Setra</strong> brand<br />
Family<br />
Imprint<br />
Publisher:<br />
EvoBus GmbH<br />
<strong>Setra</strong> Omnibusse<br />
Carl-Zeiss-Straße 2<br />
89231 Neu-Ulm<br />
Germany<br />
Tel. +49 (0)731 181-0<br />
Fax +49 (0)731 181-2418<br />
www.setra.de<br />
Responsible for magazine content:<br />
Michaela Schneider,<br />
Manager Marketing Communication <strong>Setra</strong><br />
The following people worked on this issue:<br />
Christine Denzel, BUS/MPM-S<br />
Bernd Goy, BUS/MSP-5<br />
Dieter Startz, BUS/MSE<br />
Sonja Waldenspul, BUS/MSP-D<br />
Concept, editorial work, layout:<br />
Newport3 Werbeagentur GmbH & Co. KG<br />
Neumann-Reichardt-Str. 27-33<br />
22041 Hamburg<br />
www.newport3.de<br />
Repro:<br />
Final Art Production<br />
Neumann-Reichardt-Str. 27-33<br />
22041 Hamburg<br />
Printing:<br />
Süddeutsche Verlagsgesellschaft Ulm<br />
Nicolaus-Otto-Straße 14<br />
89079 Ulm<br />
<strong>Setra</strong> Grand Prix<br />
An exciting drivers’ competition<br />
with many winners<br />
Ecological travel<br />
Coaches and their<br />
outstanding carbon footprint<br />
Special-edition series<br />
Limited TopClass coaches<br />
commemorate <strong>Setra</strong>’s 60 th anniversary<br />
Page 10<br />
Page 34<br />
Page 36
02 | <strong>Setra</strong> Impressions<br />
<strong>Setra</strong> Editorial | 03<br />
Dear customers and friends<br />
of the <strong>Setra</strong> brand,<br />
the beginning of <strong>Setra</strong>’s very special 60 th<br />
anniversary year has brought forth many<br />
wonderful memories from 1951, when Otto<br />
Kässbohrer laid the cornerstone for the<br />
<strong>Setra</strong> brand, with his invention of self-supporting<br />
bus construction. The fact that<br />
<strong>Setra</strong> has experienced phenomenal growth<br />
over the past six decades, bearing witness<br />
again and again to its “Best in Class”<br />
promise, is especially clear to us during this<br />
anniversary year.<br />
We are not only looking back. We are very<br />
much celebrating the present, which we<br />
are acknowledging with limited, 60-year<br />
special-edition coaches. This special-edition<br />
brings together the greatest expertise in<br />
bus and coach engineering, with beautiful<br />
reminders of <strong>Setra</strong>’s legendary success<br />
story. The noble and very special TopClass<br />
400 models are available, if so desired, in a<br />
metallic pearl finish. They feature many exclusive<br />
equipment details, as well as a very<br />
unique innovation: the staggered seating.<br />
You’ll find out more about these luxury<br />
coaches in this issue.<br />
A further highlight of the first half year was<br />
the 9 th <strong>Setra</strong> Grand Prix at the Nürburgring<br />
track. In April, bus drivers from all over<br />
Europe got together to test their skills in a<br />
friendly but nonetheless serious competition.<br />
The <strong>Setra</strong> Grand Prix and its awards<br />
are highly coveted among bus drivers, as an<br />
international highlight in the bus sector.<br />
Every two years, the air buzzes with excitement<br />
as 120 professional drivers take on<br />
the challenges in spectacular disciplines<br />
such as “Skilful driving”, “Driving safety” or<br />
– all new this year – night driving exercises.<br />
You’ll find out in our cover story who was<br />
“Best in Class” in 20<strong>11</strong>, and who ranked<br />
among the winners. This special issue of<br />
the <strong>Setra</strong>Family magazine will also take you<br />
through a foray into coach and bus history.<br />
With one operator discovering a special<br />
<strong>Setra</strong> S 9 in a barn, another <strong>Setra</strong> fan travelling<br />
all through Europe with an unusual<br />
40-year-old S 150, while yet another less<br />
than young S 215 SL takes off towards Jordan<br />
for a good cause. Our current <strong>Setra</strong><br />
models are also making their way around<br />
the world. At this year’s UMA exhibition, the<br />
new ComfortClass S 407, conceived especially<br />
for the US market, experienced its<br />
successful premiere. The touring coach,<br />
customised to fulfil American design preferences,<br />
offers American operators an<br />
extremely cost-effective alternative.<br />
As you can see, in the first half of 20<strong>11</strong><br />
alone, <strong>Setra</strong> has been very active. And I<br />
would like to take a moment to reflect on<br />
the fact that I have now been with the <strong>Setra</strong><br />
family for a good year. During this year, we<br />
were successful in positively developing<br />
our turnover and our market share. Our<br />
strong brand communications have certainly<br />
contributed to these positive developments.<br />
We are also looking ahead to the<br />
second half of the year with much optimism.<br />
We intend to further capitalise on our<br />
brand’s growth potential. To achieve this,<br />
we have to even more strongly anchor the<br />
<strong>Setra</strong> brand in new markets and with new<br />
target groups. With these objectives in<br />
mind, we will be finetuning our organisational<br />
structures, for example through ongoing<br />
development of our sales structures. The<br />
challenge will be to further evolve in terms<br />
of our products and services, while remaining<br />
true to the <strong>Setra</strong> brand.<br />
We have great plans and you can look forward<br />
to seeing them come to life. During<br />
this anniversary year, we are celebrating<br />
the real platform of our success. With<br />
coaches that stand out with their first-class<br />
comfort, unmatched safety, outstanding<br />
cost-effectiveness, customised equipment,<br />
timeless design, and last but certainly<br />
not least, premium service and support.<br />
We never lose sight of the people who make<br />
it all possible: our highly motivated employees,<br />
and of course, you – the customers<br />
and friends of the <strong>Setra</strong> brand.<br />
I thank you for your loyalty, and am very<br />
much looking forward to celebrating <strong>Setra</strong>’s<br />
anniversary year with you.<br />
Lothar Holder<br />
Head of Sales <strong>Setra</strong> Buses and Coaches<br />
EvoBus GmbH<br />
For the first time ever at the <strong>Setra</strong> Grand Prix, drivers took part in a night competition
04 | <strong>Setra</strong> Content<br />
<strong>Setra</strong> Content | 05<br />
The <strong>Setra</strong> Grand Prix once again called for<br />
10 an extra measure of sure instinct<br />
34<br />
Buses deliver an extremely environmentally<br />
friendly option to travellers<br />
BBS Travel takes delivery of two luxuriously<br />
41 equipped, glass-roof S 415 HD coaches<br />
<strong>Setra</strong> low-entry buses master a continuous<br />
24 25 % incline on the Kehlstein line<br />
44<br />
A vintage <strong>Setra</strong> takes part in a charityoriented<br />
desert rally<br />
20<br />
The new ComfortClass 400 ski box brings<br />
together outstanding design and functionality<br />
Cover Story<br />
Best in Class<br />
Highlight<br />
Family News<br />
<strong>Setra</strong> Individual<br />
10 | <strong>Setra</strong> Grand Prix 20<strong>11</strong><br />
Bus drivers from all around the world<br />
met once again at the Nürburgring track<br />
for the <strong>Setra</strong> Grand Prix<br />
06 | The epitome of frugality<br />
A focus on <strong>Setra</strong>’s cost-effectiveness<br />
18 | Tried, tested, approved<br />
Testing <strong>Setra</strong> passenger seats<br />
28 | Factory tour<br />
What you should know about<br />
warehousing at <strong>Setra</strong><br />
30 | UMA 20<strong>11</strong><br />
All-new business opportunities from <strong>Setra</strong><br />
34 | A focus on CO 2<br />
Environmentally friendly travel by bus<br />
and coach<br />
36 | TopClass special-edition coaches<br />
Limited series commemorate the brand’s<br />
60 th anniversary<br />
37 | The birth of a luxury coach<br />
A report on how the Hummel company’s<br />
special-edition coach came to life<br />
41 | Bus jewels of exquisite quality<br />
Two luxury touring coaches for BBS Travel<br />
Premium Service<br />
25 | OMNIplus DriverTraining<br />
Capitalising on pick-up day for driver<br />
training<br />
46 | News from the service network<br />
OMNIplus expands in Eastern Europe and<br />
on the Internet<br />
09 | Large orders from the Bosphorus<br />
Metro and Varan Turizm remain true<br />
to <strong>Setra</strong><br />
23 | The biggest <strong>Setra</strong> fleet in the UK<br />
Another large order from Shearings<br />
24 | Next stop: Kehlstein<br />
Upper Bavarian Regional Transit (RVO)<br />
travels to Germany’s highest bus stop<br />
26 | Rendez-vous with the <strong>Setra</strong> family<br />
A look back and a look ahead at trade<br />
shows and exhibitions<br />
33 | TopClass for TopTeams<br />
The HC Barys hockey club drives <strong>Setra</strong><br />
40 | New customers on board<br />
The <strong>Setra</strong> family continues to grow<br />
43 | Painting contest for kids<br />
Looking for new, young talent!<br />
44 | The Allgäu-Orient Rally<br />
A vintage <strong>Setra</strong> travels to the Orient<br />
for a good cause<br />
48 | A 55-year partnership<br />
The Imken company’s first <strong>Setra</strong> was an S 6<br />
49 | Pilgrimages’ increasing popularity<br />
Palm Reisen offers pilgrimages and<br />
cultural trips to Poland<br />
50 | An unusual coach presentation<br />
Autocares Mosquera at the Xacobeo<br />
in Spain<br />
20 | Brilliantly lightweight<br />
An advanced ski box was developed<br />
exclusively for the ComfortClass 400<br />
22 | A small solution with big impact<br />
The gas pedal lock option is slowly but<br />
surely becoming a trend
06 | <strong>Setra</strong> Best in Class <strong>Setra</strong> Best in Class | 07<br />
Sample distribution of lifecycle costs<br />
Capital costs<br />
12.0 %<br />
Fuel costs<br />
13.7 %<br />
Working materials<br />
1.7 %<br />
Tyres<br />
0.4 %<br />
Maintenance cost structure<br />
Repairs<br />
2.0 %<br />
Insurance<br />
0.4 %<br />
Maintenance<br />
5.5 %<br />
Servicing<br />
1.0 %<br />
Accident repairs<br />
0.4 %<br />
Driving personnel<br />
66.2 %<br />
Vehicle provision<br />
2.1 %<br />
A close look at <strong>Setra</strong> coach and bus cost-effectiveness:<br />
The lifecycle costs are the operating costs throughout the complete service life of the vehicle.<br />
They include many different factors<br />
Exceptionally cost-effective<br />
The “Best in Class” brand slogan is omnipresent at <strong>Setra</strong> and we are very committed to fulfilling our<br />
customers’ most discerning requirements. Of course, this also applies to cost-effectiveness which is<br />
influenced by a variety of factors.<br />
T<br />
here are many different factors<br />
that contribute to a coach’s costeffectiveness.<br />
Some are determined<br />
by the coach itself, while others are<br />
defined by bus operators. Fuel consumption<br />
and maintenance costs are key and<br />
they can be acted on directly. But <strong>Setra</strong> has<br />
always been known to think well beyond<br />
the obvious. For instance, ergonomically<br />
designed driver’s seats can have an influence<br />
on downtime due to illness, or driver<br />
assist-ance systems can reduce insurance<br />
pre-miums while preventing accidents and<br />
repair costs, to mention just a few.<br />
cates where action can be taken to reduce<br />
costs.<br />
With the development of the automated<br />
PowerShift 8-gear transmission, <strong>Setra</strong> took<br />
a big step in reducing fuel consumption –<br />
by up to 4 percent compared to competitive<br />
transmissions. With the introduction of<br />
the extended 6 th gear in the case of the<br />
GO 210/230 manual transmission, savings<br />
of up to 4.4 percent versus other systems can<br />
be achieved, thanks to the reduced number<br />
of revolutions during long-distance trips.<br />
BlueTec® SCR technology<br />
This savings potential has only become<br />
possible through BlueTec® SCR technology<br />
which enables highly efficient fuel combustion<br />
at low revolutions and high torque. It is<br />
becoming increasingly clear that only a<br />
finely tuned overall concept can optimally<br />
influence cost-effectiveness. This is why at<br />
<strong>Setra</strong>, all drivetrain variations are extensively<br />
aligned in testing activities (through<br />
test drives on long-distance trips, mountainous<br />
terrain, etc.) and only then are they<br />
approved for series production.<br />
Along with manufacturers, operators play<br />
a key role in the area of fuel consumption,<br />
since it is now a well-known fact that optimal<br />
savings can be achieved when the<br />
coach is ideally deployed and driven. Driver<br />
training from OMNIplus, which is recognised<br />
according to the commercial driver<br />
qualification regulations, familiarises bus<br />
drivers with the latest drivetrains and their<br />
characteristics (the highest levels of torque<br />
utilisation at low speeds, etc.) and indicates<br />
savings potential. <strong>Setra</strong> has also initiated<br />
optimisation in other areas which may not<br />
be as obvious. For instance, in updating the<br />
ComfortClass, weight was reduced in spite<br />
of the integration of the Front Collision<br />
Guard feature, partially through a new flap<br />
concept, a weight-reduced windshield, a<br />
weight-optimised air conditioning system,<br />
and a trailing axle with independent suspension.<br />
In the case of the triple-axle <strong>Setra</strong><br />
GT-HD, more than 200 kg were saved –<br />
which also impacts on fuel consumption.<br />
Longer service intervals and service life<br />
Another factor that influences a coach’s<br />
cost-effectiveness are service intervals and<br />
component durability. The longer a component<br />
can be used, the more it serves a<br />
company’s cost-effectiveness over the long<br />
run. The same applies to service life. For<br />
this reason, <strong>Setra</strong> is working on extending<br />
service intervals and component and part<br />
durability to the greatest extent possible.<br />
For instance, in the case of air conditioning<br />
systems, through the use of large filter inserts<br />
which contribute to a longer service<br />
life. OMNIplus replacement parts also reflect<br />
a commitment to quality, durability,<br />
and the shortest possible downtimes.<br />
The diesel particle filter used in the <strong>Setra</strong><br />
S 415 NF, which extends service intervals<br />
from 60,000 to up to 120,000 km, delivers<br />
another significant benefit. For coaches<br />
Transparency on vehicle deployment<br />
The first ever bus-specific OMNIplus Bus-<br />
Fleet telematics system provides significant<br />
transparency on vehicle deployment<br />
dimensions, such as driving behaviour, fuel<br />
consumption, downtimes, and maintenance<br />
planning. And this represents yet another<br />
opportunity for bus operators to reduce<br />
costs, since optimised transparency indithat<br />
met EEV emissions norm without<br />
particle filters, the use of SCR technology<br />
reduces costs, since the bus uses less fuel.<br />
And of course, additional costs associated<br />
with removing and cleaning the DPF, not to<br />
mention downtime, are eliminated.<br />
<strong>Setra</strong> is extremely cost-effective<br />
Overall, <strong>Setra</strong> coaches are very convincing<br />
in terms of their cost-effectiveness. And it<br />
is up to operators to further improve on this<br />
cost-effectiveness, since only they can<br />
make considerable savings by using preventive<br />
maintenance rather than repairs.<br />
The vehicle can then be deployed over longer<br />
periods of time at lower costs and<br />
The six pillars of <strong>Setra</strong>’s success<br />
downtimes can be planned, with shorter repair<br />
times enabling the bus to be back on<br />
the road faster. <strong>Setra</strong> also sees replacement<br />
parts as an important component of<br />
cost-effectiveness. Not only are series<br />
component and standard options considered<br />
for replacement parts sourcing, but<br />
also specially implemented customer<br />
wishes, thanks to detailed construction<br />
documentation, can be repaired even years<br />
after their installation. It simply doesn’t get<br />
any more cost-effective than this! <br />
1. Comfort: the well-being ‘without compromise’ that transforms<br />
passengers into friends and drivers into fans.<br />
2. Design: the coaches’ classic, distinctive design and the many details<br />
that make each and every <strong>Setra</strong> a gem.<br />
3. Equipment: to make every <strong>Setra</strong> truly unique and to allow customer<br />
visions to come to life.<br />
4. Premium support: the comprehensive service and support concept<br />
available to <strong>Setra</strong> customers – anytime and anywhere.<br />
5. Cost-effectiveness: to ensure that the joy of owning a <strong>Setra</strong> lasts a long<br />
time all the way through to its high resale value.<br />
6. Safety: reflected in well conceived, state-of-the-art technology that<br />
guarantees the highest safety standards.
08 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Family News | 09<br />
France – Cars la Populaire:<br />
For the love of <strong>Setra</strong><br />
At the French bus company Cars la Populaire, drivers have a lot to say about the equipment and<br />
design of the new coaches ordered. It’s no wonder that they are especially delighted when the time<br />
comes to pick up “their” personal <strong>Setra</strong>.<br />
Ultimately, it is the driver who spends the<br />
most time with the coach. And this is what<br />
the Creissels family-run operation in the<br />
South of France had in mind when they decided<br />
to involve their bus drivers in the design<br />
of the new coaches. When a coach is<br />
ordered in Neu-Ulm, the driver has a chance<br />
to incorporate his thoughts and wishes into<br />
the coach’s design and equipment. And,<br />
since it’s “his” bus, the driver’s name is<br />
displayed on the door of the vehicle.<br />
Thierry Ferard is one of Cars la Populaire<br />
drivers and he is absolutely<br />
thrilled with “his”<br />
new S 417 HD. To express<br />
his delight, he had a stamp<br />
made depicting the delivery<br />
– himself standing next<br />
to “his” bus – and sent it by<br />
mail to his colleague in Neu-<br />
Ulm. Now that’s what we call<br />
true love – and thank you so<br />
much for a great surprise! <br />
Turkey – Metro and Varan Turizm remain loyal to <strong>Setra</strong>:<br />
Large orders from the Bosphorus<br />
The news from the Bosphorus is great with two very large <strong>Setra</strong> orders. Metro ordered 100 <strong>Setra</strong> S 416<br />
GT-HD/2s coaches. And, with its most recent order for 15 double-axle coaches, Varan Turizm<br />
received its 250 th <strong>Setra</strong>. For 27 years, <strong>Setra</strong>’s luxuriously equipped touring coaches have been the<br />
number one choice in Turkey.<br />
<strong>Setra</strong> Book Bus with solar system:<br />
State-of-the-art technology up on the roof<br />
The <strong>Setra</strong> “Max II” from Stuttgart is the first book bus in Germany equipped with a solar system<br />
on its roof.<br />
The S 415 UL is<br />
one of two book<br />
buses in Stuttgart<br />
which serve the 23<br />
districts without<br />
access to a local<br />
library. With its<br />
5,000 print and<br />
digital media, the<br />
MultiClass 400 bus offers a rich selection<br />
of reading and information materials.<br />
Solar system with 500 watts<br />
Along with its environmentally friendly<br />
Euro V engine, the 12.2 metre long bus is<br />
also equipped with a rooftop photovoltaics<br />
system from the Evolution Special Vehicles<br />
company in Plattling, Germany. The system<br />
supplies the auxiliary heating, interior lighting,<br />
and the vehicle’s IT system with power.<br />
A total of six solar elements are located on<br />
the bus’ roof and their total output of 500<br />
watts is fed through a voltage transformer<br />
in the additional batteries. If the output is<br />
not sufficient, an automatic emergency<br />
power unit kicks in. This advanced technology<br />
makes this bus an environmental flagship<br />
for the brand.<br />
Customer-friendly on-board technology<br />
Along with environmental concerns, the<br />
mobile library places customer-friendliness<br />
in the foreground. The RFID (radio frequency<br />
identification) system – unique to Germany<br />
– identifies books and DVDs automatically.<br />
This significantly facilitates the borrowing<br />
and return process – making sure that avid<br />
readers have even more time to enjoy their<br />
reading.<br />
<br />
100 <strong>Setra</strong> S 416 GT-HD/2 coaches<br />
for Metro<br />
Lothar Holder and Galip Ötztürk from Metro seal the<br />
purchase agreement for 100 <strong>Setra</strong> ComfortClass<br />
touring coaches<br />
In early 20<strong>11</strong>, Metro in Istanbul, Turkey’s<br />
largest private bus operator, ordered 100<br />
<strong>Setra</strong> S 416 GT-HD/2 coaches. Metro has<br />
been a <strong>Setra</strong> partner since 2002 and is now<br />
enlarging its <strong>Setra</strong> fleet with the new<br />
double-axle coaches. The 100 highdecks will<br />
be delivered by late June and are the first<br />
ComfortClass coaches the company has<br />
ordered. Considering that 40 doubledecker<br />
S 431 DT coaches expanded the Metro fleet<br />
in 2008 and 2009, an order of this size<br />
bears impressive witness to the extent to<br />
which customers are convinced of <strong>Setra</strong>’s<br />
outstanding quality. Metro has cooperative<br />
partnerships with subcontractors to serve<br />
the country’s very popular touring lines, and<br />
covers 73 of Turkey’s 81 provinces with its<br />
large fleet.<br />
The 250 th <strong>Setra</strong> for Varan Turizm<br />
Varan Turizm has been a <strong>Setra</strong> customer<br />
since 1984 and, with the purchase of this<br />
milestone vehicle, has further enhanced<br />
its partnership with the Neu-Ulm manufacturer.<br />
The 250 th bus is a double-axle <strong>Setra</strong><br />
S 416 GT-HD, part of an order for a total<br />
of 15 vehicles of this model. Five of the<br />
ComfortClass 400 coaches ordered were<br />
given over to Enis Pekuysal, Varan’s owner,<br />
by Lothar Holder, Managing Director Sales<br />
<strong>Setra</strong> Buses & Coaches EvoBus GmbH, at<br />
<strong>Setra</strong>’s CustomerCenter in Neu-Ulm. During<br />
the ceremony, Varan Turizm’s CEO underlined<br />
the benefits the new touring coaches offer<br />
his company: “With these vehicles, we can<br />
ideally bring together cost-effectiveness and<br />
superb comfort on our extensive route network.”<br />
<br />
Varan Turizm’s owner Enis Pekuysal receives his<br />
company’s 250 th <strong>Setra</strong> coach from Lothar Holder
10 | <strong>Setra</strong> Cover Story <strong>Setra</strong> Cover Story | <strong>11</strong><br />
20<strong>11</strong> <strong>Setra</strong> Grand Prix:<br />
This year’s Grand Prix highlights<br />
On April 12 and 13, a very special event was held: <strong>11</strong>8 participants got together at the Nürburgring<br />
track, to put their bus driving skills to the test. As is most often the case with <strong>Setra</strong>, it was all about<br />
more than just pure competition. At the <strong>Setra</strong> Grand Prix, everyone had a memorable time, while<br />
enjoying a great <strong>Setra</strong> Family feeling.
<strong>Setra</strong> Cover Story | 13<br />
“The <strong>Setra</strong> was extremely stable in the slippery curve!”<br />
Ernst Rupprecht<br />
Typical April weather greeted visitors<br />
to the 9th <strong>Setra</strong> Grand Prix at the<br />
Nürburgring track – alternating between<br />
sleet and rain, as an impressive backdrop<br />
to the curves. In spite of the less than<br />
ideal weather conditions, Lothar Holder,<br />
Head of Sales <strong>Setra</strong> Buses and Coaches<br />
EvoBus GmbH, warmly welcomed the <strong>11</strong>8<br />
participants from 30 countries – and 30<br />
the dinner in the “<strong>Setra</strong> Lounge”, which had<br />
been decorated to reflect “60 years of<br />
<strong>Setra</strong>”. Even though the event was all about<br />
having fun, of course no one wanted to<br />
embarrass themselves behind the wheel.<br />
The historic displays with images and information<br />
on the anniversary, as well as decor<br />
and music reminiscent of the fifties,<br />
distracted the guests and contributed to<br />
a spontaneous round of enthusiastic<br />
applause. However, this resulted in the<br />
yardstick being especially high right from<br />
the start. Within two minutes, the bus has<br />
to first drive forwards through a lane of<br />
pylons, and then backwards through a<br />
parallel lane into a box. All of this, in the<br />
dark, with a covered reverse camera, and<br />
without touching the pylons. Otherwise,<br />
journalists from 20 countries who also actively<br />
participated for the first time ever –<br />
with absolute confidence that better<br />
weather would prevail. And he was right. No<br />
sooner did the practical orientation begin at<br />
the various competitive stations, did the<br />
sun appear, immersing the track in brilliant<br />
spring light.<br />
This year, the <strong>Setra</strong> organisational team<br />
initiated a number of innovations. To the<br />
surprise of the participants, the competition<br />
began with a night exercise. You could<br />
actually see the excitement in the drivers’<br />
faces, when they were told about it during<br />
a relaxed atmosphere throughout the evening,<br />
and right up to the competition.<br />
Sure instinct and sensitivity<br />
During the “Skilful driving” night exercise at<br />
the paddock, drivers faced the challenge of<br />
putting their instincts and skills to the test.<br />
Those who didn’t have to go first counted<br />
themselves lucky. They had a chance to<br />
check out how those ahead of them performed,<br />
and to determine the best possible<br />
tactical approach. The first driver proved to<br />
have nerves of steel. He mastered the exercise<br />
so impressively that he was given<br />
points would be lost. Finally, the bus had<br />
to be parked with its rear positioned as<br />
closely as possible to a boundary. Too great<br />
a distance to the boundary would also<br />
result in a loss of points, as would touching<br />
the boundary. Although the challenge didn’t<br />
appear to worry any of the drivers, you<br />
couldn’t help but hear a boundary fall over<br />
from time to time, accompanied by whispers<br />
from the other drivers. Drivers having<br />
completed the exercise had to admit just<br />
how much instinct and skill were required<br />
to master this challenge.
14 | <strong>Setra</strong> Cover Story <strong>Setra</strong> Cover Story | 15<br />
Down the hill with gusto<br />
For the second “Safe driving” night exercise,<br />
participants moved to the Driving Safety<br />
Centre. The excitement grew as the group<br />
found out that the exercise was all about<br />
mastering a course with obstacles and a<br />
slippery-surface curve, in the dark. If you<br />
exceeded the maximum driving time or<br />
touched pylons, points would be lost. The<br />
drivers took on the hill with gusto, tyres<br />
squealing on the asphalt, as the bus hit the<br />
curve. Keeping your cool is what was needed<br />
to survive this exercise. And safe driving was<br />
only part of it. The participating drivers’<br />
pulse was taken both before and after the<br />
drive, the challenge being to achieve as small<br />
a difference as possible – as measured<br />
using a heart rate monitor. The one with the<br />
lowest differential would be awarded the<br />
“Coolest driver” prize this year for the first<br />
time. And in fact, only very few worked up a<br />
sweat. “The <strong>Setra</strong> was extremely stable in<br />
the slippery curve!” exclaimed Ernst Rupprecht,<br />
Managing Director of Arzt Reisen<br />
company in Seligenporten, praising the<br />
merits of the special-edition S 416 GT-HD.<br />
“The ESP® was remarkable on the slippery<br />
surface.” Obviously this gave him confidence.<br />
He was able to master the challenge,<br />
with amazing “coolness”, as witnessed by<br />
his before and after pulse tests. Proud,<br />
relieved, and exhausted, the drivers managed<br />
to survive the first exciting Grand Prix day.<br />
A unique highlight, the Grand Prix track<br />
Hardcore racing was in the air the next<br />
morning for the “Economical driving” exercise,<br />
with its starting point at the pit area.<br />
And you could tell that most of the drivers<br />
were itching to take on the 5.1 km long<br />
Grand Prix track, just like Michael Schumacher,<br />
with speed being only part of the<br />
story. The objective was to consume the<br />
least possible amount of fuel, while driving<br />
at a good speed, and at the same time<br />
avoiding the ESP® kicking in.<br />
Somewhat overwhelmed by the legendary<br />
track, some of the drivers had great difficulty<br />
focusing on the exercise itself. “Driving<br />
a coach on this track is simply amazing!”<br />
raved Florian Koch, junior director of<br />
Omnibus Koch in Rohr, Middle Franconia. “I<br />
just can’t get enough of it! And I really hope<br />
that I’ll be able to participate again in two<br />
years!” In spite of the cool temperatures,<br />
the drivers exited the coaches all heated<br />
up, excitedly talking about their experiences<br />
on the track. For the next step on<br />
the agenda, they had to quickly lower their<br />
adrenaline levels to take on the “Skilful<br />
driving” exercise, where a steady hand was<br />
called for. But first, there was time for a pit<br />
stop with coffee and snacks. Along with refreshments,<br />
there was another task waiting<br />
for the drivers in the pit area. At the “digital<br />
tachograph”, they had to record a minute’s<br />
worth of working time on the driver’s card<br />
within no more than 60 seconds. The device<br />
is compulsory in most European countries:<br />
in some since 2006, and in others<br />
since early 20<strong>11</strong>. Its use isn’t yet regulated<br />
in Turkey and Kazakhstan. So the Turkish<br />
“Simply having the opportunity to drive this circuit<br />
with a coach is amazing!”<br />
Florian Koch<br />
and Kazak participants, as well as those<br />
from the USA, were given a special briefing<br />
– which provided them with a real benefit<br />
versus some of the other participants.<br />
Not everyone was able to correctly operate<br />
the device in 60 seconds, whereas others<br />
needed less than half the time.<br />
Skill and precision in the foreground<br />
The “Skilful driving” exercise showed who<br />
had real feeling in their “toes”, and the seemingly<br />
harmless-looking course was a lot<br />
tougher than it appeared to be. One driver<br />
headed into the roundabout with so much<br />
swing that the pylons flew. “All nine pins!“<br />
yelled another participant, while others<br />
clapped encouragingly. Other competitors<br />
slowly and carefully moved from pylon to<br />
pylon, without much room between them<br />
and the tyres. Those used to driving doubleaxles<br />
had to quickly get used to how the<br />
agile triple-axles behaved on curves. Arlette<br />
Zügel, from Omnibusverkehr Zügel in Wüstenrot,<br />
one of the four participating women,<br />
went to the task with full concentration.<br />
“The parking last night didn’t go all that<br />
well, but today is already looking much better”,<br />
she said, pointing to the <strong>Setra</strong> with<br />
confidence. First onto the contact ramp,<br />
where the middle contact point had to be<br />
tant for this type of skilful driving exercise.<br />
The PowerShift transmission really helps<br />
you take it on in a relaxed way”, she commented,<br />
pleased with her performance, as<br />
she headed off to the pit stop.<br />
Into the curve with “feeling”<br />
There was yet another thrill awaiting the<br />
drivers at the “Safe driving” station at the<br />
Driving Safety Centre. Driving as fast as<br />
possible, they had to proceed from the dry<br />
lane onto a wet one, all the while avoiding<br />
two, his colleagues cheered him on loudly.<br />
“Sehr gut!” called another driver from the<br />
Serbian group, with his hands in the air and<br />
his thumbs up. These were the only two<br />
German words he knew. He himself had<br />
“The PowerShift transmission is an enormous help<br />
when real skill is called for.”<br />
Arlette Zügel<br />
successfully avoided the water fountains<br />
with the special-edition S 416 HD. What<br />
was so impressive? “The safety features<br />
and design are what make <strong>Setra</strong> so fantastic!”<br />
beamed Filip Kovacevic, from the Banbus<br />
company in Obrenovac, as his Serbian<br />
precisely driven on, and then into the <strong>Setra</strong><br />
curve. In spite of the blinding sun, she succeeded<br />
in knocking down the wooden posts<br />
on the inside without touching the pylons.<br />
Arlette Zügel also managed to drive through<br />
the narrow 2.8 m gateway, moving onwards<br />
through the extremely tight roundabout,<br />
and mastering avoidance manoeuvres, and<br />
finally stopping very precisely at the end of<br />
the course. Relieved, she watched as the<br />
next driver proceeded to unintentionally<br />
clear away the wooden posts in the <strong>Setra</strong><br />
curve. “Switching gears is hugely impor-<br />
unexpected rocketing water fountains.<br />
Right next door, the challenge was all about<br />
good timing in the double roundabout. Increasing<br />
speed downhill to about 30 km/h,<br />
then into the roundabout for one and a half<br />
rounds on varying surfaces – far from easy!<br />
If they took the curve with too much power,<br />
the ESP® quickly kicked in the brakes,<br />
resulting in poor timing performance.<br />
A group from Serbia contributed to an<br />
entertaining time for Group D. One of the<br />
drivers had been up most of the night, after<br />
a poor night exercise performance. On day<br />
friends celebrated his success. The journalists<br />
were offered a special treat as well.<br />
They had an opportunity to view the Grand<br />
Prix from a very unique perspective – from<br />
a helicopter’s bird’s eye view. At the end<br />
of the second day, all you could see<br />
were smiling faces. Just on time, the five<br />
groups completed their tasks. And the<br />
event’s organisation was once again outstanding.<br />
All participants, along with <strong>Setra</strong><br />
employees and journalists, got together at<br />
the paddock, where 25 <strong>Setra</strong> coaches had<br />
been brought into position, in view of
16 | <strong>Setra</strong> Cover Story<br />
<strong>Setra</strong> Family News | 17<br />
Great Britain - UK Coach Awards:<br />
Right-hand drive is three times a winner<br />
In April, 250 bus sector representatives and several VIPs gave the right-hand drive ComfortClass<br />
S 416 GT-HD RL the coveted “Coach of the Year” award.<br />
F<br />
or the third time in a row, Great<br />
Britain’s most important coach award<br />
went to <strong>Setra</strong>. 80 operators and organisations<br />
in the bus sector were recognised for<br />
their outstanding achievements at the Ramada<br />
Jarvis Piccadilly Hotel in Manchester.<br />
The right-hand drive <strong>Setra</strong> S 416 GT-HD RL<br />
was the proud recipient of the “Coach of<br />
the Year” award. The jury acknowledged<br />
the ComfortClass as “one of the most<br />
state-of-the-art and innovative coaches on<br />
Europe’s roads today”, which sets new<br />
standards in safety, design, and cost-effectiveness.<br />
Materials of the highest quality,<br />
low noise levels, and a first-class air conditioning<br />
system all contribute to making long<br />
journeys a true pleasure.<br />
<br />
Overall winners:<br />
1 st place: Roberto Magrini,<br />
Cardinali Giancarlo, Italy,<br />
2 nd place: Johannes Backes,<br />
Backes-Bus-Reisen,<br />
3 rd place: Jan-Erik Block,<br />
Omnibusbetrieb Alfred Block<br />
Ladies’ overall winner:<br />
Arlette Zügel, Omnibusverkehr Zügel<br />
Economical driving:<br />
Vernons Kiesners,<br />
NORDEKA A/S, Latvia<br />
Skilful driving:<br />
Roberto Magrini,<br />
Cardinali Giancarlo, Italy<br />
Safe driving:<br />
Patrick Harnisch,<br />
Omnibusreisen Werner Schneider KG<br />
Coolest driver:<br />
Reiner Rostek, Hülsmann Reisen GmbH<br />
Best young driver:<br />
Jan-Erik Block,<br />
Omnibusbetrieb Alfred Block<br />
immortalising all participants on an impressive<br />
anniversary shot taken from a helicopter<br />
at a height of 40 metres. As the sun<br />
gave off its last evening rays at the famous<br />
Nürburgring track, all 320 Grand Prix participants<br />
moved into the shape of the number<br />
60. A memorable closing impression after a<br />
highly successful <strong>Setra</strong> Grand Prix event.<br />
The evening culminated with a relaxed and<br />
festive awards ceremony. The hall buzzed<br />
with excited murmuring, until the moment<br />
the winners were announced. For the first<br />
time ever, 14 journalists had also participated<br />
in a “compact” version of the competition,<br />
which enabled them to report firsthand<br />
on the experience. This year, prizes<br />
were awarded in several categories. Roberto<br />
Magrini, from Cardinali Giancarlo in Italy,<br />
won first place in the men’s overall ranking,<br />
as well as in the “Skilful driving” category.<br />
The best female driver was Arlette Zügel,<br />
from Omnibusverkehr Zügel in Wüstenrot,<br />
who also achieved an impressive overall<br />
ranking of 48. In country rankings, Denmark<br />
won ahead of Italy and Austria. The<br />
“Economical driving” award went to Vernons<br />
Kiesners from NORDEKA A/S in<br />
Latvia. The winner in the “Safe driving”<br />
category was Patrick Harnisch from Omnibusreisen<br />
Werner Schneider. The tonguein-cheek<br />
“Coolest driver” award went to<br />
Reiner Rostek from Hülsmann Reisen. And<br />
finally, the best “Young driver” award was<br />
given to Omnibusbetrieb Alfred Block’s Jan-<br />
Erik Block, who was easily able to hold his<br />
own, achieving third overall ranking.<br />
At the end of the evening, with or without<br />
an award to take home, all those present<br />
were pleased with their achievements, and<br />
delighted with the outcome of the 20<strong>11</strong><br />
<strong>Setra</strong> Grand Prix. New friendships were<br />
made, and long-standing relationships were<br />
renewed. Everyone agreed that these two<br />
days had once again represented a very<br />
successful <strong>Setra</strong> Family get-together. <br />
“Best Bus 2010”:<br />
Triple win for <strong>Setra</strong><br />
In its 03/10 issue, BUSFahrer magazine<br />
had its readers select their favourite touring<br />
coach. The outcome: all places on the<br />
winners’ platform went to <strong>Setra</strong>! The<br />
awards were distributed in a festive ceremony<br />
held in the context of the <strong>Setra</strong><br />
Grand Prix. Just like every year, BUSFahrer<br />
readers were called to vote for their favourite<br />
buses. The <strong>Setra</strong> ComfortClass S 416<br />
GT-HD was selected “Best Coach 2010” in<br />
the touring coach category, receiving excellent<br />
marks in all areas and especially in<br />
handling, safety features, and the driver’s<br />
view to the exterior. The <strong>Setra</strong> S 415 GT-HD,<br />
another highdeck bus from the Comfort-<br />
Class, followed with second place. The<br />
high-floor S 416 H, the 13 m version of the<br />
new <strong>Setra</strong> MultiClass double-earner, took<br />
over third place. A spectacular family win,<br />
all along the line!<br />
Bosnia – <strong>Setra</strong> S 415 GT-HD selected “Bus of the Year 2010”:<br />
An award sets the tone<br />
<strong>Setra</strong> has earned even more awards. In Bosnia, the “Auto” trade journal selected <strong>Setra</strong> to receive the<br />
“Bus of the Year 2010” award, for the third time in four years. This year, the honour went to a <strong>Setra</strong><br />
S 415 GT-HD.<br />
T<br />
he Bosnian trade magazine “Auto”<br />
gave the <strong>Setra</strong> S 415 GT-HD the “Bus<br />
of the Year 2010” award. It is the third<br />
award of its kind in Bosnia which was given<br />
to <strong>Setra</strong> within four years. The last two were<br />
given to two TopClass 400 coaches. This<br />
time, a ComfortClass coach equipped with<br />
a Euro V engine and owned by the Cicko<br />
Commerce bus company in Tomislavgrad<br />
was the proud recipient of the award.<br />
Lothar Holder, Head of Sales <strong>Setra</strong> Buses<br />
and Coaches EvoBus GmbH, is delighted<br />
with the award: “In spite of a challenging<br />
market context, this prize makes a clear<br />
statement in our sector. It confirms that we<br />
are on the right track towards successfully<br />
establishing our products in Central and<br />
Eastern Europe.”
18 | <strong>Setra</strong> Best in Class <strong>Setra</strong> Best in Class | 19<br />
Test series – passenger seats:<br />
Tried, tested, and approved!<br />
A coach’s seats are key to its interior design. They also play a significant role in comfort and safety.<br />
Sound reasons to put seats through comprehensive testing before they are built into a <strong>Setra</strong>.<br />
subjects, which are then ultimately followed<br />
by extensive customer drive testing programs.<br />
Endurance and load testing is performed<br />
in the early stages of development,<br />
whereby testing is run on all moving parts,<br />
such as armrests. The aisle-side armrests<br />
of the new seats feature a fold-down swivel<br />
Component strength testing is performed<br />
to enable maximum protection against damage<br />
through normal use as well as damage<br />
ation as well. Vibrations reflecting the most<br />
varied road conditions are collected in a simulated<br />
endurance cycle, whereby the double<br />
seat and its individual compo-nents are<br />
tested for durability and safety.<br />
Safety is one of the six pillars which reflect<br />
the values of the <strong>Setra</strong> brand. Bus opera-<br />
W<br />
hen you enter a coach, the<br />
many rows of seats create a<br />
passenger’s first impression.<br />
And, along with the exterior paint job and<br />
colour, seat design is what ultimately gives<br />
each and every <strong>Setra</strong> an individual note. In<br />
order to fulfil the highest possible number<br />
of customer wishes, <strong>Setra</strong> offers a vast selection<br />
of different seat components, from<br />
which customers can individually design<br />
their seats.<br />
The seat is also central to experiencing a<br />
feeling of comfort. During the journey, it’s<br />
primarily the seats that make sure that the<br />
trip in a <strong>Setra</strong> is as comfortable and relaxed<br />
as possible. To guarantee this, the seat<br />
features several ergonomic and safetyoriented<br />
details which remain unseen.<br />
Painstakingly tested<br />
<strong>Setra</strong> received a lot of attention with its<br />
new generation of passenger seats premiered<br />
at the 2010 IAA. They combine outstanding<br />
comfort, low weight, superior<br />
functionality, and the greatest possible<br />
safety – and all of this with unmatched variability.<br />
The range extends from functional<br />
seats for excursion buses and combination<br />
line and touring applications, all the way<br />
through to luxury recliners for long-distance<br />
touring coaches. But before the seats are<br />
actually built into the buses, each and every<br />
one of them is put through a full series of<br />
demanding tests. These tests are split into<br />
three categories: dynamic testing (crash<br />
tests), static testing, and ergonomic testing.<br />
The dynamic and static safety tests are<br />
legally prescribed for seat certification.<br />
Furthermore, the seats’ and their components’<br />
operational sturdiness, as well as<br />
comfort, are assessed through a variety of<br />
ergonomic tests with dummies and test<br />
mechanism, which folds the armrest under<br />
the side panel, enabling easy side access<br />
to the seat. For this new mechanism, materials<br />
and surface coatings were optimised<br />
through extensive testing, to ensure high<br />
cycle times – and so that the customer<br />
need not be concerned about any longterm<br />
effects on operating the armrests.<br />
Purely functional components such as a<br />
seat’s suspension are also put through<br />
endurance testing, to guarantee that the<br />
seats continue to offer optimal comfort<br />
and functionality even after many years of<br />
heavy-duty service.<br />
caused by vandalism. In this context, the<br />
armrests are put through testing whereby<br />
they are moved, prodded, and pushed in<br />
different directions, attempts are made to<br />
remove handles and tensile testing is done<br />
on seat backs to verify and work against<br />
deformability.<br />
And finally, in slow motion, all assembled<br />
seat components, e.g. the double seat is<br />
put through swinging and vibrational movement<br />
to simulate every-day traffic activity<br />
via hydro-pulse testing. Of course, the fact<br />
that <strong>Setra</strong> vehicles are deployed in a variety<br />
of European regions is taken into consider-<br />
tors count on the fact that the highest<br />
standards of quality and safety are met for<br />
<strong>Setra</strong> seats as well. A further guarantee for<br />
success is the very unique level of comfort<br />
that goes into making sure that <strong>Setra</strong> seats<br />
fulfil the highest ergonomic standards. It’s<br />
no wonder that the new generation of seats<br />
from <strong>Setra</strong> has received extremely positive<br />
accolades from all directions.
20 | <strong>Setra</strong> Individual <strong>Setra</strong> Individual | 21<br />
Lightweight yet very robust<br />
“A challenge we faced while developing this<br />
high-volume unit was the required combination<br />
of low weight and high inherent stiffness,<br />
to avoid deformation when full, as<br />
well as the build-up of structural vibrations<br />
during the drive”, comments Fiberfab’s president<br />
Christian Kuhnle, describing the ski<br />
box’s exacting development process. A type<br />
<strong>11</strong>40 polyester resin was selected, which is<br />
characterised by high-level tensile and bending<br />
strength as well as thermal stability. The<br />
UD glass fibre coatings were optimally positioned<br />
in the force transmission segments<br />
at the four mounting points. A supporting<br />
steel tube frame was used to ensure the<br />
best possible mount. And the required payload<br />
of 300 kg was in fact exceeded by<br />
close to ten percent.<br />
A perfect alliance of design<br />
and functionality<br />
An aspect which was key for <strong>Setra</strong> was the<br />
ski box’s looks, which had to suit the <strong>Setra</strong><br />
ComfortClass 400. Further requirements:<br />
original components, e.g. taillights and<br />
locks, needed to be used; the box would<br />
have to be easy to mount and dismantle;<br />
and a single person would need to be able<br />
to swing out the unit, to ensure quick<br />
access to the engine compartment. As well,<br />
unobstructed use of the emergency exit<br />
through the rear window was an absolute<br />
must for <strong>Setra</strong>. Furthermore, the box would<br />
need to be conceived for a variable storage<br />
system with different installation kits, to<br />
meet all loading requirements. The fine<br />
balancing act between adjusting to the<br />
vehicle’s body shape and maintaining a<br />
reasonable distance from the engine compartment,<br />
to ensure ventilation and removal<br />
of hot air, had to succeed as well.<br />
The project took three months from the<br />
initial meetings through to the first functional<br />
prototypes. <strong>Setra</strong> ran time-accelerated<br />
endurance stress testing with the preseries<br />
samples, whereby a distance of<br />
250,000 km with a full load was simulated.<br />
In spite of their extremely lightweight construction,<br />
all samples survived these challenging<br />
tests, and the result is this specialoption<br />
ski box which was launched in series<br />
in mid 2010.<br />
<br />
An altogether new ski box concept:<br />
Brilliantly lightweight construction<br />
Fiberfab – a specialist in lightweight construction – developed an advanced ski box for the Comfort-<br />
Class 400 and exclusively for <strong>Setra</strong>. The innovation is the result of close collaboration between the<br />
two firms from the first sketch all the way through to series production, and is anything but a simple,<br />
built-on box to transport skis and luggage.<br />
O<br />
ff to the mountains by bus on a<br />
skiing holiday. For most ski fans,<br />
this sparks images of knee-deep<br />
powder snow, gorgeous sunshine, and endless<br />
trails, but the somewhat more pragmatically<br />
oriented technicians at <strong>Setra</strong> have<br />
other priorities in mind. How can you transport<br />
skis by bus in the most convenient and<br />
space-saving way possible? To come up<br />
with an answer to this challenge, <strong>Setra</strong><br />
opened up a pitch whereby the Fiberfab<br />
company created several designs, one of<br />
which was way ahead of anything the<br />
competition had to offer. Once the new<br />
construction’s stability passed demanding<br />
testing, the next step led to detailed<br />
construction and to developing the first<br />
prototypes.<br />
The ski box is a GFK glass fibre steel hybrid<br />
construction, which can be used for <strong>Setra</strong><br />
models from the ComfortClass 400 GT<br />
and GT-HD series, and which is offered exclusively<br />
by <strong>Setra</strong>. It is approximately<br />
2.4 m wide, 1.8 m high and 0.7 m deep and<br />
features a capacity of 3 m 3 . With its own<br />
weight of 170 kg, it achieves a payload of<br />
close to 330 kg.
22 | <strong>Setra</strong> Individual<br />
<strong>Setra</strong> Family News | 23<br />
Great Britain – another large order from Shearings:<br />
The biggest <strong>Setra</strong> fleet in the Kingdom<br />
The Shearings Group has once again placed a large order of <strong>Setra</strong> coaches. As in 2009 and 2010,<br />
45 coaches from the <strong>Setra</strong> ComfortClass were delivered to Great Britain’s biggest tour operator.<br />
When the doors are open, the gas pedal lock can considerably enhance passenger safety when entering and exiting the bus<br />
The gas pedal lock as customised option:<br />
A small solution with big impact<br />
One of <strong>Setra</strong>’s key objectives is to successfully fulfil its customers’ special needs and wishes. In fact,<br />
T<br />
he Shearings Group in Wigan in<br />
the Greater Manchester County<br />
decided to further its great collaboration<br />
with <strong>Setra</strong>. With the recent delivery<br />
of 45 right-hand-drive highdeck coaches,<br />
Shearings’ fleet now includes over 135<br />
<strong>Setra</strong> vehicles, making it the largest <strong>Setra</strong><br />
fleet in Great Britain. The new additions to<br />
the family include 15 <strong>Setra</strong> S 415 GT-HD<br />
coaches with 48 seats, which are driven exclusively<br />
by Shearings’ National Holiday<br />
brand, as well as 30 <strong>Setra</strong> S 416 GT-HD<br />
coaches. Ten of the S 416 GT-HD coaches<br />
are also equipped with 48 seats and are deployed<br />
by Shearings’ Grand Tourer brand<br />
for European tours on the continent. The<br />
remaining 20 of the S 416 GT-HDs have<br />
52 seats and are used by Shearings UK in<br />
Great Britain.<br />
In 2009, Shearings began converting its<br />
bus fleet to <strong>Setra</strong> vehicles. Prior to the<br />
decision to do this, EvoBus UK was put<br />
through a demanding selection process in<br />
which the <strong>Setra</strong> coaches came out as clear<br />
winners. As early as in year one, the partnership<br />
grew into such a positive and trusting<br />
relationship that EvoBus UK was chosen<br />
as “Business Partner of the Year 2009”.<br />
According to Denis Wormwell, Shearings’<br />
managing director, the <strong>Setra</strong> fleet is making<br />
a significant contribution to the company’s<br />
success. “To date, all the <strong>Setra</strong> coaches<br />
have proven to be very reliable. Also, the<br />
support we have been receiving from Evo-<br />
Bus is unmatched. With our investment in<br />
the new <strong>Setra</strong> fleet, which is equipped with<br />
state-of-the-art engine technology, fuel<br />
consumption will be reduced even further<br />
and our carbon footprint per passenger will<br />
be improved considerably. Furthermore,<br />
thanks to the outstanding comfort the<br />
<strong>Setra</strong> coaches offer, we are achieving our<br />
top business objective, to provide our customers<br />
with an even more pleasurable<br />
travel experience.”<br />
<br />
this is intrinsic to <strong>Setra</strong>’s “Best in Class” promise. Some of these special customer options evolve<br />
into actual trends – like the gas pedal lock.<br />
I<br />
n some Mediterranean countries,<br />
many bus operators no longer want to<br />
do without them. And over recent<br />
years, demand for gas pedal locks has increased<br />
in Germany as well. The feature is<br />
especially popular for vehicles from the<br />
MultiClass which are used for intercity and<br />
regional services. It can however be built<br />
into any other <strong>Setra</strong> model.<br />
Individually defined functionality<br />
The gas pedal lock ensures that the gas<br />
pedal function is automatically blocked under<br />
certain operating conditions. <strong>Setra</strong> customers<br />
can determine individually when the<br />
gas pedal lock should kick in, e.g. when<br />
doors are open, at stops, when the parking<br />
brake is engaged, and/or when the transmission<br />
is in neutral gear. Since the gas<br />
pedal lock does not require any special<br />
mechanical parts and can be adjusted electronically<br />
via a special software, many<br />
combinations are possible.<br />
Multiple advantages<br />
The gas pedal lock offers several benefits,<br />
but above all it serves to support the driver<br />
while enhancing passenger safety. Since<br />
with the gas pedal lock, gas is sourced only<br />
when the parking brake and stopping brake<br />
are released and the vehicle can drive, it is<br />
also easy on the transmission. It saves fuel,<br />
since the engine can only idle when the<br />
vehicle is standing. It also supports smooth<br />
starts, since the engine only increases revs<br />
when the gear is engaged and the brakes<br />
are released. Less acceleration pays off –<br />
and it’s no wonder that this trend is becoming<br />
increasingly popular among bus<br />
operators.<br />
<br />
EcoTraining from OMNIplus<br />
The gas pedal lock is one of many technical<br />
features that save fuel. And OMNIplus offers<br />
a further opportunity to do so with its<br />
EcoTraining program, where drivers are<br />
shown that saving fuel while respecting the<br />
driving schedule is most definitely possible.<br />
In fact, practical experience has clearly demonstrated<br />
that between three to five percent<br />
fuel can be saved over the long term.<br />
Dates and venues for the next EcoTraining<br />
sessions are:<br />
June 15, 20<strong>11</strong> OMNIplus TrainingCenter,<br />
Werk Mannheim<br />
July 21, 20<strong>11</strong> OMNIplus TrainingCenter,<br />
Ulm<br />
August 17, 20<strong>11</strong> OMNIplus BusWorld<br />
Home, Dortmund<br />
Further information is available at<br />
www.omniplus.com.
24 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Premium Service | 25<br />
Kehlstein line – six S 415 NF for RVO:<br />
With a <strong>Setra</strong> to Germany’s<br />
highest bus stop<br />
The extremely steep Kehlstein mountain road has been blocked to private traffic since the 1950s.<br />
Today, the route, which covers 6.5 km and an altitude differential of 700 m, is driven by <strong>Setra</strong> lowentry<br />
coaches owned by the Upper Bavarian Regional Transit company (RVO).<br />
OMNIplus DriverTraining:<br />
Brief, train, and go!<br />
Requirements for basic qualifications and ongoing driver training in the areas of commercial goods<br />
and passenger transportation is determined by professional driver qualification laws (BKrFQG in<br />
Germany). Training needs to be repeated every five years.<br />
F<br />
or over 50 years, the RVO, a subsidiary<br />
of the DB City Transit, has<br />
been serving the Kehlstein line on<br />
behalf of the Berchtesgaden tourist board.<br />
The road from Upper Salzburg to the Kehlsteinhaus<br />
(Eagle’s Nest) features a constant<br />
gradient of 25 percent all the way up<br />
to Germany’s highest bus stop.<br />
During the summer months, 3,700 visitors<br />
are brought there daily. The continuous upand-down<br />
drive places extreme demands<br />
on the safety, cost-effectiveness, and handling<br />
of the bus fleet which has comprised<br />
<strong>Setra</strong> coaches for over 30 years. With the<br />
latest addition of six <strong>Setra</strong> MultiClass S 415<br />
NF vehicles to the fleet, a total of 500 <strong>Setra</strong><br />
coaches have been deployed by the RVO in<br />
the company’s 35-year history.<br />
To meet the demands of the challenging<br />
route, the <strong>Setra</strong> low-entry coaches were<br />
equipped with automatic transmissions.<br />
Normally, high-entry coaches with manual<br />
transmissions would be more suitable for<br />
gradient inclines, but in this case they did<br />
not represent a viable alternative. For a<br />
very simple reason: it was considered vital<br />
that passengers be able to enter and exit<br />
the coaches as easily as possible. To achieve<br />
this, low-floor <strong>Setra</strong> coaches were equipped<br />
with four-gear Voith 864.5 automatic transmissions<br />
ideally suited to mountain road<br />
applications, which require few gear changes<br />
during a slow drive, while going easy on the<br />
powertrain and enhancing drive comfort<br />
through smooth, continuously variable transmission.<br />
To ensure an effortless climb, a<br />
260 kW OM 467 (h)LA diesel engine is deployed,<br />
while a Voith retarder guarantees<br />
gentle braking on the way down. <br />
S<br />
etra offers its customers training<br />
from the very first moment they<br />
pick up a new <strong>Setra</strong> bus in Neu-<br />
Ulm, Germany. A detailed customer briefing<br />
on the bus’ functionality is already an intrinsic<br />
part of every delivery. The briefing<br />
covers all the knowledge required to ensure<br />
safe bus operation and handling, while<br />
enabling customers to fully take advantage<br />
of their new coach’s technical potential<br />
right from the start.<br />
With an upgrade from this basic vehicle<br />
briefing to a full-fledged OMNIplus Driver-<br />
Training program, customers can have their<br />
training certified according to the BKrFQG<br />
on the very day they pick up a new bus.<br />
They can select the key areas they and their<br />
driver(s) can be trained on, including practical<br />
training, economical driving, EC social<br />
policy provisions/digital tachograph, behaviour<br />
in emergency situations, or even market<br />
and image development – making sure that<br />
they are ideally prepared to fully take advantage<br />
of their new coach. <br />
The entire selection of OMNIplus<br />
training programs offered are available on<br />
the Internet at www.omniplus.com.<br />
Or, you can simply call us at<br />
+49 (0)621/740-2487 for more information.<br />
We’ll be pleased to hear from you.<br />
The OMNIplus DriverTraining program<br />
is offered in two versions:<br />
• Arrival in Neu-Ulm by 8.00<br />
• Briefing on the new vehicle during the<br />
morning<br />
• Training (acc. to BKrFQG) during the<br />
afternoon<br />
• Training ends at 10.00<br />
• Arrival in Neu-Ulm by 13.00<br />
• Briefing on the new vehicle during the<br />
afternoon<br />
• Training (acc. to BKrFQG) the next<br />
morning<br />
• Training ends at 13.00
<strong>Setra</strong> Family News | 27<br />
Tur20<strong>11</strong>, Göteborg (Sweden)<br />
At the end of March, <strong>Setra</strong> was on location<br />
with a S 417 HDH at the Swedish Exhibition<br />
Center in Göteborg, at the Bus Sector State<br />
Association’s stand. A “60 Years” specialedition<br />
S 416 HDH model was available for<br />
test drives.<br />
<strong>Setra</strong> Träff, Eksjö (Sweden)<br />
On January 14/15, 20<strong>11</strong>, a customer event<br />
was held at the Vehicle Training Center in<br />
Eksjö where a S 4<strong>11</strong> HD and a special-edition<br />
S 416 HDH were exhibited.<br />
Persontrafik, Stockholm (Sweden)<br />
Between October 26 and 28, 2010, <strong>Setra</strong>’s<br />
very popular solution for combining people<br />
transit and goods transportation was<br />
presented, a S 417 UL with the GR-3500<br />
trailer.<br />
<strong>Setra</strong>Show Kerpen (Germany)<br />
As in Leipzig, <strong>Setra</strong>’s spectacular ABA demonstration<br />
sparked high-level interest in<br />
Kerpen. The many visitors from the region<br />
had a unique opportunity to find out about<br />
<strong>Setra</strong>’s 60-year history.<br />
<strong>Setra</strong> Grand Prix, Nürburgring/Eifel<br />
(Germany)<br />
In April, it was once again time for the popular<br />
<strong>Setra</strong> Grand Prix event! The Nürburgring’s<br />
exciting racing atmosphere proved irresistible<br />
to the many enthusiastic bus drivers,<br />
who could once again show off their skills<br />
and expertise in <strong>Setra</strong> coaches. A novelty<br />
testing highlight of the event was the night<br />
drive exercise (see cover story p. 10).<br />
An award-winning presentation: the <strong>Setra</strong> stand at the Philoxenia exhibition in Thessaloniki, Greece<br />
A look back and a look ahead at trade shows:<br />
Rendez-vous with <strong>Setra</strong><br />
In the bus sector, personal business contacts are extremely important. For this very reason, trade<br />
shows are popular meeting places. Here, <strong>Setra</strong>Family gives you an overview of those recently<br />
experienced and those to come.<br />
A look back:<br />
26 th Philoxenia 2010, Thessaloniki<br />
(Greece)<br />
In November, 15,000 visitors attended the<br />
tourism show in Thessaloniki, to admire the<br />
wares presented by 359 exhibitors. At the<br />
<strong>Setra</strong> stand, along with a TopClass S 4<strong>11</strong> HD<br />
and a ComfortClass S 415 GT-HD, original<br />
replacement parts were presented by<br />
OMNIplus. The <strong>Setra</strong> presentation was supported<br />
by the Leoforeia Stamatiou S.A.<br />
company, the EvoBus distributor in Greece<br />
and Cyprus. The result was a “Best in Class”<br />
trade show stand that received the “Special<br />
award for the most well organised presentation”<br />
from the HELEXPO organisation.<br />
18 th International Used Coach & Bus<br />
Show (IGOM), Neu-Ulm (Germany)<br />
Close to 1,700 international visitors came<br />
together at the beginning of the year for the<br />
traditional New Year Used Coach & Bus<br />
Show in Neu-Ulm, which once again turned<br />
out to be a significant contact platform with<br />
true international flair. The selection included<br />
over 200 pre-owned vehicles of various<br />
brands, 75 of which found new owners at<br />
the event.<br />
CMT Stuttgart<br />
At the Stuttgart tourism show at the end of<br />
January, the WBO association and three<br />
customers with <strong>Setra</strong> coaches were on site.<br />
Premium coaches at the CMT!<br />
<strong>Setra</strong>Show Leipzig (Germany)<br />
The highlight at the Zwenkau ServiceCenter<br />
was the original <strong>Setra</strong> S 8 from 1951, the<br />
first bus built with a self-supporting frame.<br />
Further highlights at the <strong>Setra</strong>Show in early<br />
spring were the S 416 HDH and the specialedition<br />
S 415 HD, which were available for<br />
test drives along with other models.<br />
A look ahead:<br />
RDA Workshop, Cologne (Germany)<br />
At the International Bus Tourism Exhibition<br />
in Cologne, service providers from all tourism<br />
sectors will be presenting a cross-section<br />
of their offerings, travel destinations,<br />
and accessories. At this year’s RDA Workshop,<br />
not only will <strong>Setra</strong> be celebrating its<br />
60 th anniversary in Hall 10, the trade show<br />
itself will be turning 60 as well.<br />
July 26-28, 20<strong>11</strong><br />
Information: www.rda.de<br />
80 th Izmir Enternasyonal Fuari, Turkey<br />
This very popular exhibition always delivers<br />
a very unique experience to its visitors.<br />
Due to high temperatures, the show only<br />
opens its doors at 17:00. And until 1:00 in<br />
the morning, visitors can chat and admire<br />
the wares in a relaxed atmosphere. <strong>Setra</strong><br />
will be present with three coaches at the<br />
VARSAN <strong>Setra</strong> distributor’s stand at the<br />
Lozan entrance. Austria is partner country<br />
to the 20<strong>11</strong> exhibition.<br />
September 8-18, 20<strong>11</strong><br />
Information: ief.izfas.com.tr<br />
Transexpo Kielce, Poland<br />
<strong>Setra</strong>’s 60 th anniversary will be the highlight<br />
at the 800 sq m stand in Hall E shared by<br />
<strong>Setra</strong>, Mercedes-Benz, and OMNIplus. A <strong>Setra</strong><br />
special-edition S 415 HD will be presented.<br />
September 20-22, 20<strong>11</strong><br />
Information: www.targikielce.pl<br />
Busworld, Kortrijk (Belgium)<br />
<strong>Setra</strong> will be exhibiting with a new stand<br />
concept in Hall 5 at Europe’s largest bus<br />
and coach trade show. The complete <strong>Setra</strong><br />
family – including operators, drivers, manufacturers,<br />
and suppliers – will all come together<br />
to enjoy a welcoming, comfortable<br />
get-together. This year too, the <strong>Setra</strong> Design-<br />
Center will be part of the excitement, with<br />
its large selection of materials and paints.<br />
October 21-26, 20<strong>11</strong><br />
Information: www.busworld.org<br />
Other shows and exhibitions:<br />
• Transport, Lillestrøm, Norway,<br />
September 8-10, 20<strong>11</strong><br />
• Rencontres nationales du transport<br />
public, Strasbourg, France,<br />
October 12-14, 20<strong>11</strong><br />
• <strong>Setra</strong>Show Kloten, Switzerland,<br />
November 3/4, 20<strong>11</strong><br />
• <strong>Setra</strong>Show Neu-Ulm, Germany<br />
November 5/6, 20<strong>11</strong><br />
• <strong>Setra</strong>Show Salzburg, Austria,<br />
November <strong>11</strong>-13, 20<strong>11</strong>
28 | <strong>Setra</strong> Best in Class<br />
<strong>Setra</strong> Family News | 29<br />
<strong>Setra</strong> Factory Tour – Warehousing:<br />
“Chaos” with a system<br />
For the first part of our “<strong>Setra</strong> Factory Tour” series, we spoke with foreman Walter Adolf about the<br />
so-called “chaotic warehousing” system. For 38 years, Mr Adolf was employed as testing engineer<br />
and supervisor at <strong>Setra</strong>. Today, he gives guided tours to visitors through the plant he knows so well.<br />
Mr Adolf, Einstein<br />
knew early<br />
on that only a<br />
genius can master<br />
chaos. Does<br />
the same apply<br />
to chaotic warehousing?<br />
Indeed. “Chaotic<br />
warehousing” is only possible with a finely<br />
tuned and highly sophisticated system. And<br />
optimally functioning warehousing software<br />
is a prerequisite to its success. That’s chaos<br />
with a system! With today’s fully automatic<br />
warehousing, you save space, personnel,<br />
and time. The storage and retrieval machine<br />
stores parts where there is room for them,<br />
remembers exactly where, and retrieves<br />
them as needed.<br />
Do you use automatic warehousing in<br />
all warehouses?<br />
No. In just-in-time warehouses, there are<br />
pre-specified locations for parts. And the<br />
forklifts deliver them directly to the line as<br />
required.<br />
Why don’t all parts go directly<br />
to the line?<br />
Because <strong>Setra</strong> produces its vehicles with<br />
many variations. Approximately 95 percent<br />
of all coaches are produced taking into account<br />
special customer wishes and needs.<br />
On average, each bus meets <strong>11</strong> special<br />
customer wishes. So every bus requires different<br />
parts and configurations.<br />
How does a production line worker<br />
know what the correct configuration is?<br />
Part lists are detailed in the vehicle work<br />
plan.<br />
And how do the workers receive<br />
the materials they need?<br />
All bus-specific parts arrive at the line<br />
directly on commissioning carts. Double<br />
quantities of small parts are placed in two<br />
identical boxes at the worker’s station.<br />
Why is that?<br />
When one box is empty, a foreman gives the<br />
material sheet list to the so-called Kanban<br />
station, which is emptied three times a day.<br />
The sheet is then brought to the storage<br />
area where the materials are sourced from.<br />
After about three hours, the automatically<br />
filled box is brought back to the line.<br />
Now that doesn’t sound like chaos at all.<br />
You’re right. Only if the IT system completely<br />
breaks down, would we then experience<br />
complete chaos!<br />
<strong>Setra</strong> warehousing facts<br />
and figures:<br />
• Approx. 950 vendors supply the<br />
<strong>Setra</strong> plant.<br />
• 80-90 trucks deliver parts daily.<br />
• 132 workers and 4 supervisors are<br />
employed at the <strong>Setra</strong> plant.<br />
• Approx. 3,000 “commissionings”<br />
are executed daily.<br />
• Up to 19 coaches can be produced<br />
in a single day.<br />
• Warehouse stock is valued at approx.<br />
25 million Euros.<br />
• 42,000 different parts are stored in the<br />
production warehouse.<br />
• There are 21,300 positions in the fully<br />
automatic high-bay warehouse.<br />
• There are 5,760 shelves in the fully<br />
automatic small parts warehouse.<br />
• The warehouse has a reach of 20 days,<br />
the point at which parts need replacing.<br />
Sweden – 7 <strong>Setra</strong> S 417 UL coaches for Ceris Resor AB:<br />
Northbound with a luggage trailer<br />
At the end of 2010, seven <strong>Setra</strong> S 417 UL coaches were delivered to the Ceris Resor AB in Timrå, a<br />
company with a long tradition in the North of Sweden. Six of those are equipped with a trailer hitch.<br />
At the public transport exhibition<br />
held in Stockholm in October 2010,<br />
the first <strong>Setra</strong> S 417 UL bus with a<br />
trailer hitch for the GR-3500 trailer<br />
was presented. This combination<br />
of intercity bus and trailer is in<br />
demand – especially in the far<br />
North – and represents an excellent<br />
alternative to the more costly<br />
cargo coaches. Often, in areas of<br />
low population density, coaches<br />
targeted exclusively to passenger<br />
transit doesn’t necessarily make<br />
good financial sense. The trailer is<br />
insulated, features a cooling and<br />
heating system, a reverse camera,<br />
Spain – 14 new <strong>Setra</strong> S 415 NF coaches for Autocoaches Jiménez:<br />
To great neighbours!<br />
On that very special day it wasn’t the famous<br />
Rioja wine which brought crowds together<br />
in the provincial capital of the same<br />
name. The focus was on the 14 brand new<br />
<strong>Setra</strong> MultiClass coaches<br />
which Autocoaches Jiménez,<br />
a fourth generation<br />
bus operator, added to its<br />
fleet. 200 well-wishers gathered<br />
to celebrate the expansion<br />
of the city’s transit<br />
system, in which a half million<br />
passengers travel 1.85<br />
million km every year. Autocoaches<br />
Jiménez has a<br />
clear objective: to offer<br />
safe and comfortable public<br />
transportation meeting the expectations<br />
of the citizens of Logroño and La Rioja.<br />
With the 14 new <strong>Setra</strong> double-axle<br />
vehicles which bring together the latest<br />
a non-slip floor surface, and a lift which<br />
can carry up to 1,000 kg. The trailer<br />
can transport a maximum of two tons.<br />
“Together with <strong>Setra</strong>, we developed a<br />
solution that combines passenger transit<br />
and freight transport, without in any<br />
way affecting travel comfort”, says<br />
Benny Eriksson, managing director of<br />
Ceris Resor AB. “With the trailer we<br />
can now use the coaches during the<br />
week for line haul, while transporting<br />
freight. And then on weekends, the bus<br />
is on the road without the trailer.” <br />
In December 2010, Autocoaches Jiménez took delivery of 14 new <strong>Setra</strong> S 415 NF coaches for the<br />
urban transit system in Logroño, capital of La Rioja in Northern Spain.<br />
technology with appealing design and outstanding<br />
cost-efficiency, there is no doubt<br />
that the company’s objective will be<br />
achieved. A very special feature of the<br />
coaches is the equipment it provides<br />
for handicapped passengers: along with<br />
42 seats, all coaches offer room for a<br />
wheelchair – with unobstructed access to<br />
the interior via an electronic ramp. In the<br />
future, thanks to Autocoaches Jiménez and<br />
its new <strong>Setra</strong> MultiClass fleet, more and<br />
more neighbouring towns can be conveniently<br />
reached from Logroño using public<br />
transit. Reason enough to toast to the<br />
future of urban transit and great neighbours<br />
with a glass of Rioja.
42 | <strong>Setra</strong> Best in Class<br />
<strong>Setra</strong> Best in Class | 31<br />
USA – UMA 20<strong>11</strong>:<br />
A new motorcoach opens up<br />
all-new business opportunities<br />
At this year’s UMA Expo, the American version of the <strong>Setra</strong> ComfortClas S 407 celebrated a highprofile<br />
premiere. The second exhibition motorcoach, a TopClass S 417, found its new owner – the<br />
Canadian Trius Tours company – directly at the show.<br />
A<br />
t this year’s UMA Expo held in<br />
Florida, <strong>Setra</strong> showed off its new<br />
ComfortClass, developed especially<br />
for the American market. Just like the<br />
TopClass S 417, also exhibited at the show,<br />
the new <strong>Setra</strong> ComfortClass S 407 is a<br />
motorcoach specially designed to meet<br />
American design requirements. For Lothar<br />
Holder, Head of Sales <strong>Setra</strong> Buses and<br />
Coaches EvoBus GmbH, this model opens<br />
up new and very attractive business opportunities:<br />
“With the new ComfortClass S 407,<br />
we are offering American bus operators a<br />
very interesting and cost-effective alternative,<br />
which beautifully fulfils all our customers’<br />
needs and wishes, while delivering<br />
outstanding <strong>Setra</strong> quality.” Mr Holder has<br />
good reason to be optimistic about the<br />
new launch. The American version of the<br />
TopClass 400 was presented at the UMA<br />
Expo held in Orlando in 2003 and its success<br />
has been remarkable: 900 units of the<br />
luxury motorcoach are now being driven in<br />
the USA, Canada, and Mexico.<br />
American design<br />
As in Europe, there are differences between<br />
the American TopClass and Comfort-<br />
Class models, especially with regards to<br />
interior equipment. The ComfortClass S 407<br />
motorcoach’s exterior appearance is<br />
shaped by the American-standard mirror<br />
system and from the front and rear bumpers.<br />
A robust frame at the front of the coach<br />
in combination with the bumper significantly<br />
absorb impact in the case of a collision,<br />
in accordance with American regulations.<br />
The rear bumper, which is positioned under<br />
the LED rear lights specially developed<br />
for the ComfortClass S 407, also fulfils<br />
stringent regulations. The LED docking<br />
lights ensure excellent all-around visibility,<br />
while delivering high-performance luminosity<br />
and a long service life. As an option,<br />
the ComfortClass S 407 can be equipped<br />
with a wheelchair lift.<br />
An environmentally friendly engine in<br />
two versions<br />
As does the TopClass S 417, the American<br />
S 407 CC newcomer fulfils American EPA 10<br />
emission standards (see box to the right).<br />
This is guaranteed by a Mercedes-Benz engine,<br />
which in combination with an Allison<br />
automatic transmission and a performance<br />
level of 306 kW/1,966 Nm, is available as<br />
standard. Optionally, the motorcoach can<br />
be equipped with an engine delivering a<br />
performance of 336 kW/2,100 Nm. For this<br />
higher-powered version, customers can<br />
choose between ZF AS-Tronic and Allison<br />
transmissions.<br />
The TopClass drives off to its new home<br />
in Canada<br />
The second vehicle, a TopClass S 417, found<br />
its new owner during the UMA: Trius Tours,<br />
the largest private <strong>Setra</strong> customer in Canada<br />
with a current fleet of 15 <strong>Setra</strong> motorcoaches.<br />
The 13.67 metre long TopClass<br />
S 417 is the first adapted <strong>Setra</strong> touring motorcoach<br />
for Canada. It is equipped with an<br />
integrated rear window and a TopSky glass<br />
roof, and offers room for 56 passengers. Its<br />
Mercedes-Benz OM <strong>47</strong>1 engine meets<br />
American EPA 10 emission standards. The<br />
Front Collision Guard ranks among its many<br />
advanced safety standards. <br />
US EPA emissions standard:<br />
a success story for <strong>Setra</strong><br />
On January 1, 2010, the American Environmental<br />
Protection Agency drastically tightened<br />
the EPA emission standards’ threshold<br />
values for nitrogen oxide in the United<br />
States. As compared to the previous EPA<br />
07, nitrogen oxide levels had to be significantly<br />
reduced, and this entailed considerable<br />
technological challenges for all vehicle<br />
manufacturers.<br />
<strong>Setra</strong> was able to strongly capitalise on<br />
BlueTec® diesel technology and on the<br />
wealth of experience gained with the European<br />
vehicles which have been working<br />
with AdBlue since the introduction of<br />
EURO IV norms. With BlueTec®, an engine<br />
runs more efficiently, while particulate<br />
emissions and fuel consumption are considerably<br />
optimised. Here, <strong>Setra</strong> was successful<br />
at further reducing fuel consumption<br />
versus EPA 07 in spite of tightened<br />
emission controls. These developments are<br />
being very well received by <strong>Setra</strong> customers,<br />
and recent large orders from<br />
Screamline (six vehicles) and Academy Bus<br />
Lines in New Jersey (ten vehicles) bear witness<br />
to this fact.<br />
For more information on BlueTec® technology,<br />
you can also read the article on page 34<br />
“Only bike travel is more environmentally<br />
friendly”.
32 | <strong>Setra</strong> Family News <strong>Setra</strong> Family News | 33<br />
<strong>Setra</strong> book tip:<br />
“All aboard, please!”<br />
Klaus Axel Finken – hobby writer and <strong>Setra</strong> fan – has written a most entertaining<br />
book. Subline: “For risks and side-effects, consult your bus driver<br />
and tour guide.”<br />
ISBN: 978-3-8423-5106-6<br />
Kazakhstan – a <strong>Setra</strong> S 415 HD for the HC Barys hockey club:<br />
TopClass for TopTeams<br />
The HC Barys hockey club from Astana, the capital of Kazakhstan, has successfully positioned itself<br />
in the Russian league. And now, a <strong>Setra</strong> S 415 HD drives the “snow leopards” from stadium to stadium.<br />
Klaus Axel Finken, born in 1967, has been<br />
driving <strong>Setra</strong> touring coaches since 1989.<br />
With his choice of career, he fulfilled a<br />
dream he had as a five-year-old. At the<br />
time, he had been seduced by the community<br />
school bus, a <strong>Setra</strong> S 9 with a Henschel<br />
engine and roof-edge glazing. Since then<br />
his passion for the <strong>Setra</strong> brand has done<br />
nothing but become stronger. In fact, he<br />
has never driven another brand – from the<br />
<strong>Setra</strong> S 2<strong>11</strong> HD in the driving school all the<br />
way through to today’s S 4<strong>11</strong> HD and S 416<br />
GT-HD. As seat belt regulations were introduced<br />
in 2006, Klaus Axel Finken started<br />
informing his guests with verses he wrote<br />
himself – with great success. That’s where<br />
he got the idea for his book “All aboard,<br />
please!”. It is an entertaining and humorous<br />
collection of anecdotes from his everyday<br />
life as a driver. And it makes one thing very<br />
clear: the fact that Mr Finken sees his work<br />
not only as a job, but as a real calling. <br />
A vintage <strong>Setra</strong> S 9 treasure:<br />
An old flame never dies<br />
As a child Wilhelm Meller was driven to school every day in a <strong>Setra</strong> S 9. Many years later, he made a<br />
wonderful discovery ...<br />
Even from a distance, ten-year old Wilhelm<br />
Meller could easily recognise and decipher<br />
the sound of a <strong>Setra</strong> S 9’s engine. The drive<br />
to school in a <strong>Setra</strong> was always the highlight<br />
of his day – it’s where he did his homework,<br />
experienced his first love, and took over the<br />
best seat at the back of the bus. Years later,<br />
as a professional bus operator, Wilhelm<br />
Meller met up with another operator who<br />
mentioned in passing that he still has an old<br />
<strong>Setra</strong> in his barn. Wilhelm’s curiosity was<br />
most definitely sparked. As he saw the old<br />
<strong>Setra</strong> S 9, he could hardly believe his eyes –<br />
his old school bus! And he knew right away:<br />
he had to have it. After much persuasion and<br />
over 2,000 hours of work, the <strong>Setra</strong> S 9 now<br />
shines with renewed splendour. And every<br />
time Wilhelm Meller drives it, whether to a<br />
celebration or a special event, memories of<br />
his childhood come to life.<br />
<br />
T<br />
he HC Barys club was founded in<br />
1999 and, since the 2008/09<br />
season, has been playing in one of<br />
three non-Russian teams in the continental<br />
hockey league (KHL), the highest possible<br />
Russian division. Teams from Kazakhstan,<br />
Latvia, Russia, and Belarus all play in the KHL.<br />
Spectacular design<br />
The new <strong>Setra</strong> S 415 HD team bus has<br />
much to offer the Kazakh 2008 and 2009<br />
champions, known as the “snow leopards”:<br />
49 seats with leather seating, an additional<br />
heater, and a truly spectacular looking<br />
coach. The coach, bearing the blue and<br />
white club colours, features a larger-thanlife<br />
snow leopard – the animal which is<br />
found on the club logo and is Kazakhstan’s<br />
national symbol.<br />
A perfect bus for top athletes<br />
Following its credo, “TopClass for Top-<br />
Teams”, <strong>Setra</strong> has succeeded at establishing<br />
itself in the world of sports as an exceptionally<br />
competent and reliable partner for<br />
outstanding performance and extraordinary<br />
standards of achievement. The HC<br />
Barys team became aware of the bus brand<br />
from Neu-Ulm through other Russian clubs<br />
with team coaches. The fact that the<br />
coaches adapt perfectly to the needs of top<br />
athletes was decisive for the Kazakhs as<br />
well. In fact, they are now seriously looking<br />
into the purchase of a second bus.<br />
A strong partnership<br />
HC Barys and the <strong>Setra</strong> sales team are<br />
proud of the excellent collaboration and are<br />
looking forward to future projects with the<br />
sports club. There is one person, however,<br />
who is even more delighted. And that is the<br />
“snow leopards” bus driver, who was the<br />
first driver from the Central Asian region to<br />
compete in this year’s <strong>Setra</strong> Grand Prix.
34 | <strong>Setra</strong> Best in Class <strong>Setra</strong> Best in Class | 35<br />
Travelling by bus:<br />
Only bike travel is more<br />
environmentally friendly<br />
Bus tours are the cleanest and most CO 2<br />
-efficient way to travel. Comparatively, coaches are way<br />
ahead of planes. And, they not only create less CO 2<br />
than cars, but also considerably less noise. Even<br />
trains cannot keep up with coaches in terms of their ecological balance sheet.<br />
V<br />
acations with a focus on environmental<br />
consideration are booming.<br />
An ever increasing number of<br />
Germans clearly give thought to taking vacations<br />
that are ecologically and socially<br />
responsible. Whether at “organic” hotels,<br />
sustainable resorts, or socially compatible<br />
holidays on the farm, eco-tourism is most<br />
definitely in. And with good reason. According<br />
to the World Tourism Organisation, the<br />
tourism industry, with its 900 million travellers<br />
a year, contributes as much as five percent<br />
of global greenhouse gas emissions.<br />
Environmental concerns certainly aren’t<br />
preventing the Germans from being the<br />
world’s most enthusiastic travellers. According<br />
to the WWF conservation organisation,<br />
each German produces a ton of carbon<br />
dioxide through travelling alone, compared<br />
to a quarter of a ton for the rest of the<br />
world. Factors such as arriving and departing,<br />
method of transportation on site, leisure<br />
activities, hotel and board, are mainly<br />
responsible for the poor ecological balance<br />
sheet.<br />
Departure and arrival make<br />
a big difference<br />
Arrivals and departures make up the lion’s<br />
share of these vacation emissions. Travelling<br />
in a bus represents the cleanest and<br />
most CO 2<br />
-efficient method of travel. And in<br />
fact, only bicycles carry passengers to their<br />
A single bus, with an average occupation rate,<br />
can replace up to 30 cars<br />
Photo: RVBW AG<br />
destination in a way that is even more environmentally<br />
friendly. A study conducted in<br />
2008 by the Heidelberg Institute of Energy<br />
and Environmental Research (ifeu) showed<br />
that an average bus traveller in Germany<br />
uses only 0.7 litres of diesel per 100 km,<br />
travelling by train approx. 1.2 litres and by<br />
car as much as 1.8 litres, i.e. as much as<br />
double. Flying, which requires seven times<br />
more energy for an identical route, leaves<br />
the most disastrous carbon footprint.<br />
Pollution reduction thanks to Euro norms<br />
It can be assumed that coaches will continue<br />
to achieve positive environmental balances<br />
in the future. An RDA projection for<br />
2015 estimates that even further reductions<br />
(partially over 80 %) of environmental<br />
pollution will be seen compared to 2007.<br />
Euro emission norms have significantly<br />
contributed to lowering particulate matter<br />
(PM) and nitrogen oxide emissions. Since<br />
the introduction of Euro norm standards in<br />
1990, particulate matter emissions from<br />
coaches have been reduced from 1.1 (Euro<br />
0) to 0.03 (Euro V) or even 0.02 (voluntary<br />
RRV standard) grams per kilowatt-hour. In<br />
the case of nitrogen oxide, there has been a<br />
reduction from 14.4 to 2.0 g/kWh.<br />
BlueTec® as key technology<br />
<strong>Setra</strong> has always been state-of-the-art in<br />
this regard as well. As early as in 2006, the<br />
first coaches with Euro V were available,<br />
and since 2007 all coaches are offered in<br />
Euro V versions. BlueTec® diesel technology<br />
g CO 2<br />
-equivalent/Seat-km<br />
120<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0<br />
Touring bus<br />
is a key component to fulfilling current and<br />
future emission and “immission” requirements.<br />
BlueTec® offers the best of both worlds: an<br />
efficient, high-performance engine, which<br />
optimises particle emissions and consumption,<br />
and an SCR system (Selective Catalytic<br />
Reduction), which achieves NOx reduction.<br />
Furthermore, <strong>Setra</strong> offers a solution<br />
with or without a particle filter, to voluntarily<br />
achieve even lower EEV standard values.<br />
The most stringent environmental policies<br />
regarding procurement and maintenance<br />
Car* Train** Inland flight***<br />
According to projections for 2015 regarding expected greenhouse emissions,<br />
the bus will easily defend its leading position versus trains, planes, and cars<br />
Source: ifeu Heidelberg 2009<br />
*Petrol engine **> 200 km/h ***Distance 500 km<br />
are therefore fulfilled, while long-term access<br />
to large European cities is secured.<br />
On request, <strong>Setra</strong>’s low-entry bus can even<br />
receive “Blue Angel” environmental certification.<br />
An independent jury came to the<br />
conclusion that this meets with criteria<br />
along the entire value chain, e.g. through<br />
low noise emissions, non-use of ozonedepleting<br />
substances, and others.<br />
An environmentally sound value chain<br />
It takes more than simply state-of-the-art<br />
drive technology to create an environmentally<br />
friendly bus. If the objective is to be<br />
“Best in Class”, environmental protection<br />
needs to be acknowledged and considered<br />
in all areas of production. This applies not<br />
only to the vehicles themselves, but to the<br />
entire value chain.<br />
Bearing all this in mind, at the <strong>Setra</strong> plant in<br />
Neu-Ulm, site-related environmental protection<br />
is practiced, whereby for instance,<br />
the exhaust heat produced through the<br />
generation of compressed air is used to<br />
heat the assembly halls. As well, the new<br />
administrative building is supplied with environmentally<br />
compatible panel heating and<br />
regenerative geothermal energy to ensure a<br />
comfortable room climate.
36 | <strong>Setra</strong> Best in Class<br />
<strong>Setra</strong> Highlight | 37<br />
A look behind the scenes:<br />
The birth of a luxury coach<br />
One of the special-edition models <strong>Setra</strong> is introducing to the market in the context of its 60 th anniversary<br />
is going to the Hummel company in Kirchzarten. <strong>Setra</strong>Family followed the coach’s production<br />
process, documenting the highlights for you.<br />
The <strong>Setra</strong> special-edition TopClass:<br />
Coveted coach models<br />
For its 60 th anniversary, a limited, special-edition series of luxury <strong>Setra</strong> coaches is available. The<br />
TopClass 400 models feature metallic paint finishes, exclusive equipment details, and staggered seating.<br />
F<br />
or years, the <strong>Setra</strong> TopClass has<br />
embodied unmatched comfort,<br />
customised luxury, outstanding<br />
safety, and innovative technology. With its<br />
new special-edition models, <strong>Setra</strong> has even<br />
managed to exceed this standard of excellence,<br />
bringing together supreme expertise<br />
in coach engineering with reminders of the<br />
legendary Kässbohrer success story.<br />
Something very special at first glance<br />
At the CustomerCenter in Neu-Ulm, visitors<br />
are welcomed by two impressive specialedition<br />
demonstration models with “snowflake”<br />
designs. The refined, white pearl<br />
metallic finish wraps the <strong>Setra</strong>s in an aura<br />
of elegance and exclusivity. Of course, the<br />
special-edition coaches can also be produced<br />
in any colour the customer would<br />
like. Passengers are bound to enjoy the<br />
luxurious Voyage Plus seats, which are<br />
staggered by 6 cm to the front, enabling<br />
more space in the shoulder area, as well as<br />
an enhanced view to the side. The interior<br />
of the TopClass 400 features a series of<br />
lovingly executed details such as the<br />
traditional Kässbohrer logo on the hubcaps,<br />
steering wheel, and porcelain vase at the<br />
A column, paying an attractive tribute to<br />
<strong>Setra</strong>’s early years. The instrument panel<br />
and steering wheel are available in matt<br />
black or matt brown, with bird’s eye maple<br />
finish inserts. The driver and tour guide’s<br />
seats are designed to suit.<br />
A heritage of safety<br />
This special coach edition has much more<br />
to offer than outstanding exclusivity. With<br />
the Adaptive Cruise Control (ART) and<br />
Active Brake Assist (ABA) features, it also<br />
gives passengers the greatest possible<br />
safety à la <strong>Setra</strong>. And, of course, the<br />
special-edition coaches can be optionally<br />
equipped with additional safety systems,<br />
such as the Electronic Stability Programme<br />
(ESP®), Brake Assist (BA), and Lane Assist<br />
(SPA).<br />
Anniversary package in the cockpit<br />
The exclusive anniversary models are<br />
available for all TopClass coaches. Since<br />
their very first presentation at the <strong>Setra</strong>-<br />
Show in Neu-Ulm, many have found proud<br />
owners. A plaque in the cockpit identifies<br />
the special-edition series number. The<br />
number 1 and, of course, the number 60,<br />
the special 60-year anniversary plaque, are<br />
especially coveted.<br />
<br />
S 415 HD equipment –<br />
at a glance:<br />
• Red, retro-style K logo on hubcaps and<br />
leather steering wheel<br />
• Porcelain vase on the A column with red<br />
K logo<br />
• Staggered (6 cm) Voyage Plus seating<br />
• Instrument panel and leather steering wheel<br />
with decorative bird’s eye maple inserts<br />
• Adaptive Cruise control (ART) with Active<br />
Brake Assist (ABA)<br />
• Illuminated <strong>Setra</strong> logo at the front entrance<br />
• Plaque in the cockpit area with the specialedition<br />
series number<br />
• 60-year logo on sides, front, and rear<br />
• iPod connection and USB interface<br />
I<br />
n 1929, company founder Rudolf<br />
Hummel laid the cornerstone for a<br />
firm that today travels through all of<br />
Europe with 13 <strong>Setra</strong> touring coaches and<br />
line-haul buses. Way back then, passengers<br />
were transported in trucks which had been<br />
rebuilt into “buses”.<br />
A <strong>Setra</strong> customer right from the beginning<br />
The seventh <strong>Setra</strong> S 8 ever built went to the<br />
Hummel company in 1952. Rudolf Hummel<br />
had seen a drawing of the self-supporting<br />
construction concept and was so impressed<br />
that he immediately ordered one.<br />
He saw this construction approach as<br />
embodying the future of bus design – as<br />
well as the future of his company. Today,<br />
Hummel operates a <strong>Setra</strong> fleet comprising<br />
13 coaches and buses.<br />
Part of the <strong>Setra</strong> family<br />
Along with the more tangible facts, such as<br />
resale value, reliability, cost-effectiveness,<br />
and safety, a positive business partnership<br />
is in the foreground for Werner Hummel, his<br />
wife and sons: “You do business with a company<br />
and its people over many decades, you<br />
identify closely with the product and<br />
develop very close contacts in all areas.”<br />
Special-edition S 4<strong>11</strong> HD<br />
With its purchase of a 60-year specialedition<br />
model, the Hummel company is<br />
ideally positioned to offer its customers<br />
only five-star coach travel from now on.<br />
The new TopClass D 4<strong>11</strong> HD will be used in<br />
European touring applications. The fact that<br />
he once again chose to invest in a <strong>Setra</strong><br />
was a given for Werner Hummel: “Reliability<br />
and safety are the most important factors<br />
in this business. <strong>Setra</strong> is and will always be<br />
a top-quality product.”<br />
From a shell to a full-fledged coach<br />
As with any <strong>Setra</strong>, the bodyshell is the platform<br />
for a special-edition coach. Cathodic<br />
dip painting (KTL) is an electrochemical<br />
process whereby the bodyshell is coated in<br />
an electrically conductive immersion bath.<br />
A closed film of coating is thus created on<br />
the surface of the bodyshell. The KTL<br />
process results in a uniform coating of all<br />
metal surfaces and cavities, with excellent<br />
surface qualities and long-term resistance<br />
to rust. This is how the cornerstone for the<br />
exceptionally long service life of the new<br />
S 4<strong>11</strong> HD is set.<br />
The Hummel company’s special-edition,
<strong>Setra</strong> Family News | 39<br />
A vintage <strong>Setra</strong> S 150:<br />
Forever <strong>Setra</strong>!<br />
A wonderful love story: Frank W. Uhlig (60) from Darmstadt and his 40 year old <strong>Setra</strong> S 150 have<br />
been inseparable over the last two years.<br />
It all began on eBay, when Frank W. Uhlig<br />
bought a <strong>Setra</strong> S 150 for 8,850 Euros from<br />
its previous owner in Switzerland. From<br />
that moment on, the two have been travelling<br />
together everywhere, most often with<br />
Frank’s wife Gisela and their son Jonas.<br />
Early last year, they journeyed to bitter-cold<br />
central Sweden. “It’s really fascinating how<br />
quickly this Henschel engine starts with the<br />
press of a button at temperatures of minus<br />
15 degrees. No pre-heating, no grinding, it<br />
just starts – immediately. Fantastic. The quality<br />
is amazing still today!”, comments Frank<br />
Uhlig, full of praise for his loyal travelling companion.<br />
The original 6-cylinder engine has<br />
already covered 850,000 kilometres, but you<br />
would never know it. Even the Eberspächer<br />
auxiliary heating still runs like clockwork.<br />
The dream team has been to Portugal as<br />
well – a further 6,500 kilometres which the<br />
vintage <strong>Setra</strong> mastered without a glitch.<br />
Recently, the two went on a spin to Costa<br />
Brava. What’s next? “We’ll see”, Uhlig grins,<br />
“we’ll be travelling until one of us no longer<br />
can.”<br />
<br />
“naked” model then takes its very first<br />
trip by train from Mannheim to Neu-Ulm,<br />
where the S 4<strong>11</strong> HD’s body is treated to a<br />
top coat. This takes place in the paint<br />
finishing line. Two painting robots are used<br />
for the structural paints and the two unicolour<br />
paints specific to the Hummel<br />
coach. The special-edition coach is slowly<br />
taking shape.<br />
Meanwhile, in the pre-assembly department,<br />
the powertrain, comprising an engine,<br />
transmission, and alternators, is completed.<br />
It is then transported to the bodyshell in a<br />
lift truck and assembled. Now we have a<br />
very special model with a “heart”.<br />
As a next step, the wheels are mounted to<br />
the Hummel TopClass coach with the help<br />
of a lifting device. The coach is then lifted<br />
from the raised assembly system and from<br />
here on, it stands on its own wheels. From<br />
the outside, the special-edition Hummel<br />
coach is very imposing. And now, it’s time<br />
to work on the interior which was also conceived<br />
to suit the tastes of its future owner.<br />
Before proceeding to seat assembly, all<br />
bulky components such as air ducts,<br />
lavatory cabin, and on-board kitchen are<br />
assembled. Using a specially developed<br />
conveyor, the Voyage Supreme recliners in<br />
cognac-coloured leather and Dinamica<br />
dark-brown accents are brought into the<br />
S 4<strong>11</strong> HD through the windshield opening,<br />
where they are taken on by two fitters and<br />
mounted in staggered double-seats. The<br />
same takes place with seats facing each<br />
other in the seating unit. The coach is now<br />
becoming more and more comfortable.<br />
There is one very important missing part:<br />
the windshield, with which the assembly<br />
process is almost complete. Electrical<br />
testing, an air conditioning test run, quality<br />
control, and finishing are next. To check the<br />
speedometer and brakes, the S 4<strong>11</strong> HD is<br />
put through brake testing via an automated<br />
program. Then, all measured values are<br />
recorded in the comprehensive assembly<br />
documentation.<br />
The coach then receives its customised<br />
lettering. And finally, the newest member of<br />
the Hummel fleet is ready to take on the<br />
first journey of its long service life – with<br />
the Hummel company in Kirchzarten,<br />
Germany.<br />
<br />
Prague – <strong>Setra</strong> Forum for next-generation operators:<br />
Dialogue with young bus operators<br />
40 young bus operators from nine European countries met at the Young Bus Operators (YBO) Forum<br />
to share information, experiences, and thoughts.<br />
It was the <strong>11</strong> th meeting of the Young Bus<br />
Operators (YBO), an initiative <strong>Setra</strong> brought<br />
to life in 2000 to promote international dia-<br />
logue between young bus operators. Since<br />
then, <strong>Setra</strong> has been organising the Forum<br />
yearly, where the YBOs are informed on relevant<br />
topics and have an opportunity to<br />
share experiences with their peers from<br />
around the world. At this year’s Forum, the<br />
next generation of bus operators will be focusing<br />
on “Generation change” with seminars<br />
and workshops addressing the topic of<br />
transferring the company from ‘senior’ to<br />
‘junior’ management.<br />
For Lothar Holder, Head of Sales <strong>Setra</strong><br />
Buses and Coaches EvoBus GmbH, this<br />
Forum is also of great benefit to the <strong>Setra</strong><br />
brand itself: “Through the <strong>Setra</strong> Young Bus<br />
Operators initiative, we are always at the<br />
cutting edge of current developments. We<br />
find out about the issues facing the future<br />
generation of operators and we can ideally<br />
prepare for them.”<br />
The YBOs make use of this unique crossborder<br />
network for a lot more than just exchanging<br />
information. Many international<br />
friendships have come to be, whereby<br />
members get together, have fun, and support<br />
each other wherever they can – just<br />
like in a true family.
40 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Highlight | 41<br />
Great marks in the readers’ survey:<br />
Thank you, dear readers!<br />
In the previous issue of the <strong>Setra</strong>Family magazine, we invited our readers to take part in a survey and<br />
we thank everyone for their constructive feedback.<br />
ver 80 percent of the participants in<br />
O our survey gave the <strong>Setra</strong>Family excellent<br />
marks. And we are delighted with<br />
this positive feedback! The mix of short<br />
news and longer articles seems to be right<br />
and the <strong>Setra</strong>Family is most often read by<br />
several people in all companies. Your excellent<br />
marks are not, however, reason for us<br />
to sit back on our laurels. We will be incorporating<br />
your input on topics, article length,<br />
and design into our future magazines – in<br />
view of continuously improving and meeting<br />
your needs even more closely. For this reason,<br />
we would be pleased if you kept providing<br />
us with your suggestions.<br />
We congratulate the winners of the digital<br />
camera, the bus models, and <strong>Setra</strong> art<br />
calendars!<br />
<br />
Welcome to the <strong>Setra</strong> Family<br />
Austria: Dietmar Zellinger GmbH, Offenhausen • Gitschtal Reisen Wistian GmbH, Weißbriach • Kerngast-Reisen GmbH, Mettersdorf am<br />
Saßbach • Lorenz Wilhelmer Autobusunternehmen, St. Lorenzen • Montafonerbahn AG, Schruns • Schlatzer Georg Autobusunternehmen,<br />
Puch bei Weiz • Belgium: De Strycker, Lokeren • Feyen, Malmedy • Canada: Divine Transportation/Michelangelo-Phoenix, AZ •<br />
San Joaquin/Delta College - Stockton, CA • Transportation Charter - Orange, CA • France: Couchouron, Alzonne • Lolli, Douai • Notte,<br />
Roncq • Place, Trith-Saint-Leger • Verdie, Rodez • Germany: Albrecht Ollet, Ahorntal • Andreas Pohle Omnibusbetrieb, Marsberg •<br />
Bohr Omnibus GmbH, Lautzenhausen • Bottenschein Reisen, Ehingen • Bustouristik Herbert, Nabburg • Deniffel Busunternehmen,<br />
Obergünzburg • Diekena, Upgant-Schott • Dietsche, Bonndorf • Gansneder Busreisen GmbH & Co. KG, Weilheim • Gerstmayr Reisen,<br />
Amerdingen • Graf Recke, Schacht-Audorf • Heiss Reisen, Landshut • Hieltscher-Reisen, Inh. Edeltraud Hieltscher, Waltrop • Höffmann,<br />
Vechta • Hubert Pointner, Staudach-Egerndach • Individualreisen Koch, Deligsen • Josef Haberl, Wallerfing • Kienberger FinanzierungsGbR,<br />
Thierhaupten • Klefenz, Waldshut-Tiengen • Klumpp, Baiersbronn • Lange, Niederstotzingen • Lenhard, Sandberg • Louis, Reilingen •<br />
Ludwig Metz, Sennfeld • Fa. Lust, Höchst • Müller, Birkenfeld • Nette-Reisen, Burgstädt • Omnibus Pletl, Nürnberg • Omnibusbetrieb<br />
Herzum, Korbußen • Omnibusunternehmen Gottfried Beck, Bischofwerda • Optima-Tours, Munich • Peitinger Omnibusse Koch, Peiting •<br />
Peter Rapp Busreisen, Kammeltal-Ettenbeuren • Pfeil-Reisen, Hohenstein • Pussack, Syke • Rainer Halbasch Omnibusunternehmen,<br />
Lieberose • Retours, Hannover • Schlienz-Tours, Esslingen • Seifert, Scheinfeld • StarsVivendi, Sindelfingen • Wagenhäuser Erlebnisreisen,<br />
Hofheim • Walz, Langenbrand • Weber, Bellheim • Kazakhstan: HC Barys, Astana • Liechtenstein: Liechtensteiner Bus Anstalt,<br />
Vaduz • Philipp Schädler, Triesenberg • Luxembourg: Centre de Formation pour Conducteurs S.A., Colmar-Berg • Poland: Przewozowo-<br />
Handlowo-Usugowa, Krosno • Romania: Alpina Tours SRL, Bistrita • Slovenia: Rizana, Koper • Spain: Autocares Reboredo, S.L., La<br />
Coruna • Autocares Troncoso, S.L., Salseda Casel • Autocares Vila Betriu, S.L., Organya • Autos Grabanxa, S. L., Oroso • Jesus Maria<br />
Villar Saez de Ibarra, Orio • Transports Electics Interurban, S.A., Gerona • Sweden: Abramssons, Gräsmyr • Åkerlund, Kolsva •<br />
Br Högsberg, Fjärdhundra • Ceris Resor, Timrå • Dackebuss, Långasjö • Engströms Buss, Strömsund • Kiviksbuss, Kivik• Molund,<br />
Östersund • Nittorp, Nittorp • Österlen, Ystad • Samuelssons, Alingsaes • Sjöström, Vännäs • Skillingmark, Skillingfors • Strandbergs,<br />
Falkenberg • Sydbuss, Ystad • Umeå Direkt Buss AB, Umeå • Veddige, Veddige • Switzerland: HelveCie, Satigny • Philipp Wieland<br />
Personentransporte, Courgevaux • Rösli Reisen AG, Winterthur • UK: CAB Executive Travel, Goole • Moving People, Lancashire • USA:<br />
Atlanta Shuttle - Fayetteville, GA • Coach Ride - Starkville, MS • Cross Tours - Penn Laird, VA • Daniels Tours - Lula, GA • Divine Performing<br />
Arts - Cuddebackville, NY • Eastern - New York, NY • Forever Yours Tour - Brooklyn, NY • Gotta Go Trailways - Ft. Worth, TX • Lorvel<br />
Express Tours - Menasha, WI • Mayo Tours - West Monroe, LA • MBT Worldwide - Plaistow, NH • Travel Plaza - Honolulu, HI • University<br />
of Virginia - Charlottesville, VA • Village/KSA - Southwest Ranches, FL<br />
Two luxury touring coaches for BBS Travel:<br />
Coach “jewels” of exquisite quality<br />
With 250 guests and a festive unveiling ceremony, BBS Travel, <strong>Setra</strong>’s long-term customer from Günzburg,<br />
celebrated its taking over two luxurious S 415 HD touring coaches at the <strong>Setra</strong> CustomerCenter.<br />
F<br />
or BBS’s managing director, Josef<br />
Brandner, the two new luxury<br />
coaches from the TopClass 400<br />
series, with glass roof and 2+1 seating,<br />
beautifully express his company’s new slogan<br />
‘Jewel Travel’: “Offering a customised<br />
travel experience is extremely important to<br />
us and this is something that our new<br />
‘jewels’ achieve beautifully. With <strong>Setra</strong>, right<br />
from the beginning we knew we could count<br />
on a partner with high-level expertise who<br />
would succeed in bringing new ideas to life<br />
with us.” And <strong>Setra</strong> is just as enthusiastic<br />
about its relationship with BBS Travel, as<br />
Heinz Friedrich, Senior Manager for Private<br />
<strong>Setra</strong> Customers in Germany, asserted at<br />
the ceremony: “With BBS Travel we have<br />
enjoyed a successful partnership over several<br />
years, one that is strongly forged by<br />
trust and reliability.”<br />
Luxurious 2+1 seating<br />
Along with customised equipment, such as<br />
wood floors, passenger comfort is of utmost<br />
importance to the company from Günzburg.<br />
This is generously demonstrated in the 2+1<br />
seating with leather trim, which delivers the<br />
30 passengers (max.) ample arm and leg<br />
room. The luxury concept extends to the<br />
coaches’ technology as well, with their advanced<br />
active and passive safety systems,<br />
such as the Adaptive Cruise Control feature<br />
(ART) in combination with Active Brake<br />
Assist (ABA), Lane Assist (SPA) and Front<br />
Collision Guard, which facilitates the driver’s<br />
task while significantly reducing the danger<br />
of accidents.<br />
BBS Travel’s multifaceted offering for<br />
touring and scheduled services<br />
BBS Brandner Bus Schwaben is a familyrun<br />
group of companies which began its<br />
operations back in 1926 with line haul services.<br />
Just a few years later, the first group<br />
tours were organised. Today, under Josef<br />
Brandner’s leadership, the company is active<br />
in several areas of business, including<br />
coach tours, group tours, class trips, charters,<br />
line haul, “Flexibus” – line haul on reservation,<br />
as well as travel agencies for bus,<br />
air, and sea travel.
42 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Family News | 43<br />
15 <strong>Setra</strong> S 415 UL coaches for Medenbach Traffic:<br />
Pan-European tender goes to a private<br />
firm in the German Hesse region<br />
With its purchase of 15 <strong>Setra</strong> S 415 UL coaches, the family-run Medenbach Traffic company in<br />
Weilburg in the Hesse region made the largest investment in the company’s 50-year history.<br />
For the Hessian company,<br />
this purchase<br />
represents a true<br />
milestone and is the<br />
result of a qualityoriented<br />
investment<br />
strategy. Managing<br />
director Peter Medenbach<br />
underlines his<br />
high standards to offer<br />
his passengers<br />
comfortable, safe, and reliable transportation:<br />
“In order to deliver high-level services<br />
and public transit, our decision favoured<br />
<strong>Setra</strong> coaches, which fulfil our standards of<br />
quality entirely.” The selection was preceded<br />
by a pan-European tendering process<br />
through which the family-run organisation<br />
secured two local line bundles in the Taunus<br />
area.<br />
<br />
Portugal – VPL expands its <strong>Setra</strong> fleet:<br />
“Never change a winning team!”<br />
VPL, Viagens Póvoa de Lanhoso, Lda, operates line haul services from Portugal to Switzerland. The<br />
company relies on four <strong>Setra</strong> coaches and this, not only on its long-distance routes.<br />
VPL is a family-run business with 20 employees<br />
and a fleet of six coaches, four of<br />
which are from <strong>Setra</strong>. In Switzerland, VPL<br />
operates two S 431 DT coaches with 79<br />
and 83 seats, Ambiente seating, and a glass<br />
roof. “<strong>Setra</strong>’s distinctive design, top-of-theline<br />
safety features, and unmatched comfort<br />
play a key role in our decision to invest<br />
in <strong>Setra</strong> again and again”, comments Melchior<br />
Nunes, VPL’s managing director in<br />
Portugal. “These very unique <strong>Setra</strong> qualities<br />
deliver significant benefits vis à vis our<br />
competition.”<br />
The company’s goal is to fully capitalise on<br />
these benefits. In line with its credo “Never<br />
change a winning team!”, Melchior Nunes<br />
intends to further expand its <strong>Setra</strong> fleet<br />
through the end of 2012, at which point it<br />
will include only <strong>Setra</strong> coaches. Recently,<br />
the process was initiated with the purchase<br />
of a pre-owned <strong>Setra</strong> S 417 HDH, which<br />
was picked up at the UsedVehicleCenter in<br />
Neu-Ulm. The purchase of a <strong>Setra</strong> S 416<br />
GT-HD/2 is also planned for this year.<br />
And, should VPL’s business expectations<br />
be reached, a <strong>Setra</strong><br />
S 431 DT will be added<br />
to the fleet by<br />
the end of 20<strong>11</strong>.<br />
Over the past 15<br />
years, VPL and Evo-<br />
Bus Portugal have<br />
been enjoying a close<br />
partnership. VPL became<br />
a <strong>Setra</strong> customer<br />
soon after its<br />
foundation, with the<br />
purchase of a preowned<br />
S 216 HDS bus. The success that<br />
VPL has experienced over the years with<br />
its <strong>Setra</strong> coaches has resulted in a strongly<br />
felt trust in the brand which continues<br />
to this day.<br />
<br />
Painting contest for kids:<br />
Young design talent wanted!<br />
Do you like painting? Do you like coaches? Are you also a <strong>Setra</strong> fan? Then it’s time to participate in<br />
<strong>Setra</strong>’s painting contest and to come up with your own <strong>Setra</strong> design!<br />
Maybe you already have an idea for designing<br />
your favourite bus. In this issue of the <strong>Setra</strong>-<br />
Family, you’ll find a painting template you can<br />
use as a take-off point to let your fantasy<br />
take flight. The most beautiful designs will<br />
win great prizes.<br />
You could win:<br />
1 x Aiptek Media Tablet 14000U<br />
Graphic tablet<br />
An exclusive graphic board for fast, professional<br />
creation of illustrations, drawings,<br />
industrial designs, photos, and Web designs.<br />
5 x Staedtler ergo soft colour pencils<br />
157/157 SB24, 24 sorted colour pencils<br />
with ergonomic triangular design and soft,<br />
colour-intense leads, for relaxed writing<br />
and colouring.<br />
5 x 365 ideas for painting and drawing<br />
A book full of ideas, for 365 days a year,<br />
with easy step-by-step instructions for artistic<br />
painting and drawing – an absolute<br />
must for creative families.<br />
So get inspired – ready, set, go!<br />
Closing deadline is 08-31-20<strong>11</strong>.<br />
Conditions for participation: All painted pictures sent in by 08-31-20<strong>11</strong>. will be entered in the contest. Winners will be notified in writing. Children of EvoBus employees may not participate in the contest. Cash prize payment<br />
is not possible. Legal recourse is excluded.
44 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Family News | 45<br />
Allgäu-Orient Rally:<br />
To the Orient for a great cause<br />
On April 30, with the 6 th Allgäu-Orient Rally, “one of the last automotive adventures in the world”<br />
started. Only vehicles that are at least 20 years old and cost less than 1,<strong>11</strong>1.<strong>11</strong> Euros can participate.<br />
The use of speedways and navigation devices are taboo. And, for the very first time, a bus is participating:<br />
a <strong>Setra</strong> S 215 SL.<br />
I<br />
t’s 14 years old, drives up to 90 km/h<br />
at the most, has already covered<br />
900,000 km and was until recently<br />
still active in scheduled service applications.<br />
Its purchase price: 1,100 Euros. At<br />
the end of April, the <strong>Setra</strong> S 215 SL left on<br />
its 6,000 km journey to Jordan. For all 666<br />
participants who departed from Oberstaufen,<br />
it’s all about fulfilling a humanitarian<br />
mandate in each country visited.<br />
Along with the <strong>Setra</strong> bus, 322 cars, 2 trucks,<br />
6 motorcycles, and 4 ambulances and vehicles<br />
for disabled people took part in the Rally.<br />
Participating teams could select their own<br />
route. However, in Istanbul, Salamiya, Damascus,<br />
at the Jordanian border, and in desertlike<br />
Wadi Rum, there are meeting points<br />
where the entire convoy comes together.<br />
The United Nations (UN) as main partner<br />
The Rally’s primary purpose is a charitable<br />
one, as well as contact with other cultures.<br />
For this reason the UN is a very special partner,<br />
in that its World Food Program receives<br />
the revenues generated through entry fees,<br />
sponsors as well as the sale of participating<br />
vehicles at the end of the event. Whoever<br />
best fulfills the various tasks (e.g. collecting<br />
a stamped postcard from every country),<br />
and arrives at the final destination without<br />
any failures, wins. The prize: a camel.<br />
Humanitarian assignments<br />
In Amman, the vehicles are given over to the<br />
UN’s World Food Program who sells them,<br />
and revenues are then redirected to various<br />
aid projects. Over and above fulfilling a<br />
sense of adventure, the humanitarian aspect<br />
was a key motivating factor for Martin<br />
Göggelmann and Frank Holthaus to participate<br />
in the Rally: “Our loyal <strong>Setra</strong> will most<br />
probably be used in Amman as a school<br />
bus, and I can’t imagine a better use for it.<br />
Also, each team was responsible for bringing<br />
along a used sewing machine as a donation<br />
to a women’s home in Syria.” The winners<br />
will take receipt of the camel in person<br />
on May 16 in Amman. And of course, like<br />
everything else associated with the Allgäu-<br />
Orient Rally, it will also be donated to the<br />
Bedouins on location. This year’s winning<br />
team will not have to make it home on camelback,<br />
but rather by plane.<br />
The route the <strong>Setra</strong> bus will be taking can<br />
be followed at the www.ulmerspatzenbus.de<br />
website – assuming of course that participants<br />
will be able to update the blog along<br />
the way.<br />
<br />
With <strong>Setra</strong> into the desert for a good cause. EvoBus employee Martin Göggelmann (seated 2nd front right) with the Rally team
46 | <strong>Setra</strong> Premium Service<br />
<strong>Setra</strong> Premium Service | <strong>47</strong><br />
The OMNIplus service brand:<br />
What‘s new on the Web?<br />
There is a lot going on with OMNIplus, the EvoBus service brand. Country-specific Internet pages are<br />
being updated and the European ServiceNetwork is being further expanded.<br />
<strong>Setra</strong> distributor in the Baltic region – M.E.LAT-LUX SIA:<br />
A Latvian success story<br />
Whether a torn V-belt, a clamped pulley, defective air conditioning, electronic problems or a broken<br />
door lock, the M.E.LAT-LUX SIA <strong>Setra</strong> distributor in Cesis in Northern Latvia is ready to help – around<br />
the clock.<br />
W<br />
hether on home ground or<br />
beyond borders, <strong>Setra</strong> customers<br />
know they can always<br />
count on the OMNIplus bus-specific support<br />
and service package. OMNIplus not<br />
only serves them well on the road, but also<br />
virtually, i.e. online, with freshly updated<br />
country websites. The new design is clearer<br />
and more user-friendly than ever. Users can<br />
simply select their country through the<br />
common landing page: www.omniplus.com.<br />
The updated Internet sites for Germany,<br />
Austria, and Sweden are now running online.<br />
The sites for EvoBus subsidiaries in<br />
Belgium, the Czech Republic, Denmark,<br />
Finland, France, Hungary, Spain, Italy, the<br />
Netherlands, Portugal, Russia, Romania,<br />
Poland, Greece, and the UK will follow<br />
throughout 20<strong>11</strong>.<br />
New service points in Eastern Europe<br />
Europe’s largest ServiceNetwork is continuously<br />
being improved on, and not only<br />
on the Internet. Network expansion in Eastern<br />
Europe, including Poland, the Czech<br />
Republic, Bulgaria, Romania, Russia, and in<br />
the Baltic region is progressing quickly. In<br />
2006, there were 24 service points and<br />
now there are 46 of them, including 13 in<br />
Poland. Two of the service points in Poland<br />
and the Czech Republic are EvoBus-operated<br />
service points.<br />
One reason for the speedy expansion into<br />
Eastern Europe is the growing number of<br />
vehicles in East European markets, which<br />
ensures the necessary economic platform<br />
to implement the high OMNIplus quality<br />
standards. And, since East European countries<br />
are increasingly popular as travel<br />
destinations, <strong>Setra</strong> customers from all over<br />
Europe will greatly profit from the expanded<br />
service offering.<br />
<br />
Aftersales director Albert Wilde (left)<br />
with Frank Koschatzky, the president of EvoBus Polska<br />
T<br />
he Latvian coach tour operation<br />
with its affiliated bus dealer,<br />
founded in 1992, clearly reflects<br />
the positive growth trend for the bus sector<br />
in Eastern Europe. Before the business<br />
started selling <strong>Setra</strong> coaches, there were<br />
only 20 <strong>Setra</strong> vehicles registered in all of<br />
Latvia. It took a lot of hard work to achieve<br />
a break-through. And they did! Collaboration<br />
with EvoBus was a logical next step and in<br />
1999 the contract was extended to include<br />
Estonia and Lithuania, giving M.E.LAT-LUX<br />
SIA distributor status for the Baltic region.<br />
During this time, over 100 new <strong>Setra</strong><br />
coaches as well as close to 400 pre-owned<br />
<strong>Setra</strong> buses have found a new home in the<br />
region. And the company now employs a<br />
staff of 30. Furthermore, the adjacent property<br />
has just been purchased where a new<br />
building with a testing hall, painting facility,<br />
and washing bay will be located.<br />
Close collaboration with EvoBus<br />
To ensure that the distributor’s technical<br />
expertise is kept up to par, employees from<br />
M.E.LAT-LUX SIA regularly attend training<br />
sessions at the EvoBus Training Centre in<br />
Ulm. The knowledge acquired is then communicated<br />
in-house as well as to other<br />
service points and customers in the Baltic<br />
region. M.E.LAT-LUX SIA’s 24-hour service<br />
can be reached around the clock by phone,<br />
enabling immediate contact with the driver<br />
in the case of a breakdown. A service shop<br />
sprinter with replacement parts and special<br />
tools is also on hand. More extensive support<br />
is available as well. If, for instance, a<br />
bus’s windshield breaks and a replacement<br />
isn’t in stock, M.E.LAT-LUX SIA will prepare<br />
a temporary Plexiglas windshield, so that<br />
the customer can at least pursue his journey.<br />
The original windshield will then be<br />
sent from Neu-Ulm by air freight and can be<br />
installed the next day. This is how M.E.LAT-<br />
LUX SIA has been successful in delivering<br />
its very extensive service offering – so that<br />
a journey to the Baltic region can also become<br />
a success story for everyone.
48 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Family News | 49<br />
Imken takes over seven new <strong>Setra</strong> TopClass 400 coaches:<br />
<strong>Setra</strong> – highly coveted even after 55 years<br />
It is most definitely a year for anniversaries. <strong>Setra</strong>’s relationship with the Imken company, located in<br />
Wiefelstede in Lower Saxony, began exactly 55 years ago. In 1956, the company which was founded<br />
in 1945 purchased its very first <strong>Setra</strong>, an S 6.<br />
E<br />
xecutive director Horst Imken<br />
remembers his first encounter with<br />
the legendary <strong>Setra</strong> S 6 well: “When<br />
I saw the club bus for the very first time,<br />
that was it for me. The self-supporting <strong>Setra</strong><br />
was unlike any of the coaches we had ever<br />
had and it quickly became the most popular<br />
in our family and with our passengers.”<br />
Over the last 55 years of its relationship<br />
with <strong>Setra</strong>, the Imken company has bought<br />
a total of 82 new vehicles for its fleet from<br />
the Neu-Ulm manufacturer. Other coach<br />
brands simply don’t have a chance with<br />
the company founder’s grandchildren, Olaf<br />
Imken, now managing director, and Birte<br />
Imken-Fandrey, responsible for the tourism<br />
division: “<strong>Setra</strong> coaches are unquestionably<br />
the ultimate as far as touring coaches are<br />
concerned. <strong>Setra</strong> is way ahead in terms of<br />
quality and technological innovation. But it’s<br />
ultimately <strong>Setra</strong>’s unmatched value retention<br />
and high resale value which are the<br />
decisive factors for us.”<br />
It’s no wonder that the touring coaches are<br />
traded in every five years at Imken. This is<br />
done to ensure that the company is always<br />
up to date in terms of emission classes and<br />
environmental zones. These new highly<br />
equipped <strong>Setra</strong> coaches – five S 416 HDH,<br />
an S 415 HDH, and a S 417 HDH – also deliver<br />
Imken’s passengers and drivers the<br />
utmost in comfort and are destined to soon<br />
become the passengers’ favourites, just like<br />
the <strong>Setra</strong> S 6 no less than 55 years ago.<br />
A new trend in Poland – pilgrimage travel:<br />
Travel like a King<br />
The Polish Vip-Palm touring company from Izbicko in the Silesian region is now offering cultural tours and<br />
pilgrimages to Poland. A tour highlight is the newly renovated castle in Strzelce Opolskie.<br />
In 1963, Horst Imken picked up his third S 6 personally in Ulm. At the time, the bus cost 56,014 German marks and was one of the last in its class to be built. The new “saddle<br />
painting” process, developed in house at the Kässbohrer plant, and introduced especially for the S 10 series in 1963, was something very special indeed for this unforgettable S 6<br />
P<br />
ilgrimages are back in style. The<br />
Palm company, founded in 1989,<br />
is capitalising on the trend with<br />
tours from Germany and Austria to Poland.<br />
Passengers include mostly church groups,<br />
clubs, and individuals who are interested in<br />
cultural travel.<br />
The first ever Germany-Poland line<br />
In its first year of operation, Palm was the<br />
first German company to initiate scheduled<br />
services between Germany and Poland.<br />
The company owner, Hubert Palm, opted<br />
for <strong>Setra</strong> right from the beginning: “My first<br />
<strong>Setra</strong> was an S 215 HD. I could see immediately<br />
that <strong>Setra</strong> was the ultimate coach<br />
brand. Our customers are simply delighted<br />
with the travel comfort <strong>Setra</strong> delivers.”<br />
Today, Palm drives a ComfortClass S 417<br />
GT-HD with 57 seats, air conditioning,<br />
video, minibar, and lavatory. The purchase<br />
of a TopClass S 417 HDH is currently<br />
planned, with an elegant ‘ambiance’ to suit<br />
the travel destinations.<br />
Pilgrimage tours with castle charm<br />
In 2003, Palm bought the Izbicko Castle<br />
with over 120 beds in Southern Poland’s<br />
Stubendorf. This was the take-off point for<br />
the “Cultural travel and pilgrimages to Poland”<br />
program (www.palacizbicko.pl). In the<br />
<strong>Setra</strong> coach, travellers journey to Poland’s<br />
most well known pilgrimage site, Czestochowa<br />
(Tschenstochau), where an image<br />
of the Black Madonna and the Jasna Góra<br />
monastery attracts believers from around<br />
the world. A further highlight for pilgrims is<br />
the drive to Wadowice where they can visit<br />
Pope John Paul II’s home and even taste his<br />
favourite sweet, the ‘kremówki’. Yet another<br />
significant destination in the touring<br />
program is Saint Annaberg with the Holy<br />
Anna Basilica. With city excursions to Breslau,<br />
Krakow, and Wieliczka (Salzberg), those<br />
travellers interested in culturally oriented<br />
tours get their money’s worth as well.
50 | <strong>Setra</strong> Family News<br />
<strong>Setra</strong> Family News | 51<br />
T<br />
he Santiago de Compostela cathedral,<br />
where the apostle Jacob’s<br />
grave is located, has been attracting<br />
pilgrims from all around the world for<br />
close to 1,000 years. And especially during<br />
the Xacobeo, or Holy Year of Jacob, which is<br />
declared when the anniversary of his death<br />
falls on a Sunday. It is believed that whoever<br />
visits the apostle’s grave during the<br />
Xacobeo is forgiven for all their sins. 2010<br />
was such a year, and Santiago de Compostela<br />
set a historic record. At least 270,000<br />
people made the pilgrimage to Northern<br />
Spain. During the previous Xacobeo in 2004,<br />
90,000 visited Santiago de Compostela.<br />
A very special presentation<br />
This time, the many pilgrims from the world<br />
over were offered an unusual sight. And,<br />
thanks to a special authorisation, Autocares<br />
Mosquera set a highlight in the company’s<br />
history. In the context of the Xacobeo,<br />
the company was allowed to present<br />
its new <strong>Setra</strong> S 416 HDH on the main<br />
square, the Plaza del Obradoiro.<br />
Outstanding passenger service<br />
Since the wellbeing of its passengers is so<br />
important to the company, the new <strong>Setra</strong><br />
was equipped with the latest in safety and<br />
comfort features, making it very unique in<br />
all of Spain. Autocares Mosquera offers a<br />
wide spectrum of services including travel,<br />
conferences, excursions as well as school<br />
and sports trips. In Santiago de Compostela,<br />
Mosquera serves several intercity lines<br />
between San Roque and Aríns. <br />
Spain – a new S 416 HDH for Autocares Mosquera:<br />
A <strong>Setra</strong> pilgrimage<br />
In 2010, Spain celebrated Xacobeo, the Holy Year of Jacob. More followers than ever joined the<br />
pilgrimage along Jacob’s Path to the Santiago de Compostela cathedral. Also of note: Autocares<br />
Mosquera was allowed to present its new <strong>Setra</strong> S 416 HDH in Compostela’s main square.