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Number 47 | Issue 1/11 - Setra

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<strong>Number</strong> <strong>47</strong> | <strong>Issue</strong> 1/<strong>11</strong><br />

www.setra.de<br />

Magazine for customers and friends of the <strong>Setra</strong> brand<br />

Family<br />

Imprint<br />

Publisher:<br />

EvoBus GmbH<br />

<strong>Setra</strong> Omnibusse<br />

Carl-Zeiss-Straße 2<br />

89231 Neu-Ulm<br />

Germany<br />

Tel. +49 (0)731 181-0<br />

Fax +49 (0)731 181-2418<br />

www.setra.de<br />

Responsible for magazine content:<br />

Michaela Schneider,<br />

Manager Marketing Communication <strong>Setra</strong><br />

The following people worked on this issue:<br />

Christine Denzel, BUS/MPM-S<br />

Bernd Goy, BUS/MSP-5<br />

Dieter Startz, BUS/MSE<br />

Sonja Waldenspul, BUS/MSP-D<br />

Concept, editorial work, layout:<br />

Newport3 Werbeagentur GmbH & Co. KG<br />

Neumann-Reichardt-Str. 27-33<br />

22041 Hamburg<br />

www.newport3.de<br />

Repro:<br />

Final Art Production<br />

Neumann-Reichardt-Str. 27-33<br />

22041 Hamburg<br />

Printing:<br />

Süddeutsche Verlagsgesellschaft Ulm<br />

Nicolaus-Otto-Straße 14<br />

89079 Ulm<br />

<strong>Setra</strong> Grand Prix<br />

An exciting drivers’ competition<br />

with many winners<br />

Ecological travel<br />

Coaches and their<br />

outstanding carbon footprint<br />

Special-edition series<br />

Limited TopClass coaches<br />

commemorate <strong>Setra</strong>’s 60 th anniversary<br />

Page 10<br />

Page 34<br />

Page 36


02 | <strong>Setra</strong> Impressions<br />

<strong>Setra</strong> Editorial | 03<br />

Dear customers and friends<br />

of the <strong>Setra</strong> brand,<br />

the beginning of <strong>Setra</strong>’s very special 60 th<br />

anniversary year has brought forth many<br />

wonderful memories from 1951, when Otto<br />

Kässbohrer laid the cornerstone for the<br />

<strong>Setra</strong> brand, with his invention of self-supporting<br />

bus construction. The fact that<br />

<strong>Setra</strong> has experienced phenomenal growth<br />

over the past six decades, bearing witness<br />

again and again to its “Best in Class”<br />

promise, is especially clear to us during this<br />

anniversary year.<br />

We are not only looking back. We are very<br />

much celebrating the present, which we<br />

are acknowledging with limited, 60-year<br />

special-edition coaches. This special-edition<br />

brings together the greatest expertise in<br />

bus and coach engineering, with beautiful<br />

reminders of <strong>Setra</strong>’s legendary success<br />

story. The noble and very special TopClass<br />

400 models are available, if so desired, in a<br />

metallic pearl finish. They feature many exclusive<br />

equipment details, as well as a very<br />

unique innovation: the staggered seating.<br />

You’ll find out more about these luxury<br />

coaches in this issue.<br />

A further highlight of the first half year was<br />

the 9 th <strong>Setra</strong> Grand Prix at the Nürburgring<br />

track. In April, bus drivers from all over<br />

Europe got together to test their skills in a<br />

friendly but nonetheless serious competition.<br />

The <strong>Setra</strong> Grand Prix and its awards<br />

are highly coveted among bus drivers, as an<br />

international highlight in the bus sector.<br />

Every two years, the air buzzes with excitement<br />

as 120 professional drivers take on<br />

the challenges in spectacular disciplines<br />

such as “Skilful driving”, “Driving safety” or<br />

– all new this year – night driving exercises.<br />

You’ll find out in our cover story who was<br />

“Best in Class” in 20<strong>11</strong>, and who ranked<br />

among the winners. This special issue of<br />

the <strong>Setra</strong>Family magazine will also take you<br />

through a foray into coach and bus history.<br />

With one operator discovering a special<br />

<strong>Setra</strong> S 9 in a barn, another <strong>Setra</strong> fan travelling<br />

all through Europe with an unusual<br />

40-year-old S 150, while yet another less<br />

than young S 215 SL takes off towards Jordan<br />

for a good cause. Our current <strong>Setra</strong><br />

models are also making their way around<br />

the world. At this year’s UMA exhibition, the<br />

new ComfortClass S 407, conceived especially<br />

for the US market, experienced its<br />

successful premiere. The touring coach,<br />

customised to fulfil American design preferences,<br />

offers American operators an<br />

extremely cost-effective alternative.<br />

As you can see, in the first half of 20<strong>11</strong><br />

alone, <strong>Setra</strong> has been very active. And I<br />

would like to take a moment to reflect on<br />

the fact that I have now been with the <strong>Setra</strong><br />

family for a good year. During this year, we<br />

were successful in positively developing<br />

our turnover and our market share. Our<br />

strong brand communications have certainly<br />

contributed to these positive developments.<br />

We are also looking ahead to the<br />

second half of the year with much optimism.<br />

We intend to further capitalise on our<br />

brand’s growth potential. To achieve this,<br />

we have to even more strongly anchor the<br />

<strong>Setra</strong> brand in new markets and with new<br />

target groups. With these objectives in<br />

mind, we will be finetuning our organisational<br />

structures, for example through ongoing<br />

development of our sales structures. The<br />

challenge will be to further evolve in terms<br />

of our products and services, while remaining<br />

true to the <strong>Setra</strong> brand.<br />

We have great plans and you can look forward<br />

to seeing them come to life. During<br />

this anniversary year, we are celebrating<br />

the real platform of our success. With<br />

coaches that stand out with their first-class<br />

comfort, unmatched safety, outstanding<br />

cost-effectiveness, customised equipment,<br />

timeless design, and last but certainly<br />

not least, premium service and support.<br />

We never lose sight of the people who make<br />

it all possible: our highly motivated employees,<br />

and of course, you – the customers<br />

and friends of the <strong>Setra</strong> brand.<br />

I thank you for your loyalty, and am very<br />

much looking forward to celebrating <strong>Setra</strong>’s<br />

anniversary year with you.<br />

Lothar Holder<br />

Head of Sales <strong>Setra</strong> Buses and Coaches<br />

EvoBus GmbH<br />

For the first time ever at the <strong>Setra</strong> Grand Prix, drivers took part in a night competition


04 | <strong>Setra</strong> Content<br />

<strong>Setra</strong> Content | 05<br />

The <strong>Setra</strong> Grand Prix once again called for<br />

10 an extra measure of sure instinct<br />

34<br />

Buses deliver an extremely environmentally<br />

friendly option to travellers<br />

BBS Travel takes delivery of two luxuriously<br />

41 equipped, glass-roof S 415 HD coaches<br />

<strong>Setra</strong> low-entry buses master a continuous<br />

24 25 % incline on the Kehlstein line<br />

44<br />

A vintage <strong>Setra</strong> takes part in a charityoriented<br />

desert rally<br />

20<br />

The new ComfortClass 400 ski box brings<br />

together outstanding design and functionality<br />

Cover Story<br />

Best in Class<br />

Highlight<br />

Family News<br />

<strong>Setra</strong> Individual<br />

10 | <strong>Setra</strong> Grand Prix 20<strong>11</strong><br />

Bus drivers from all around the world<br />

met once again at the Nürburgring track<br />

for the <strong>Setra</strong> Grand Prix<br />

06 | The epitome of frugality<br />

A focus on <strong>Setra</strong>’s cost-effectiveness<br />

18 | Tried, tested, approved<br />

Testing <strong>Setra</strong> passenger seats<br />

28 | Factory tour<br />

What you should know about<br />

warehousing at <strong>Setra</strong><br />

30 | UMA 20<strong>11</strong><br />

All-new business opportunities from <strong>Setra</strong><br />

34 | A focus on CO 2<br />

Environmentally friendly travel by bus<br />

and coach<br />

36 | TopClass special-edition coaches<br />

Limited series commemorate the brand’s<br />

60 th anniversary<br />

37 | The birth of a luxury coach<br />

A report on how the Hummel company’s<br />

special-edition coach came to life<br />

41 | Bus jewels of exquisite quality<br />

Two luxury touring coaches for BBS Travel<br />

Premium Service<br />

25 | OMNIplus DriverTraining<br />

Capitalising on pick-up day for driver<br />

training<br />

46 | News from the service network<br />

OMNIplus expands in Eastern Europe and<br />

on the Internet<br />

09 | Large orders from the Bosphorus<br />

Metro and Varan Turizm remain true<br />

to <strong>Setra</strong><br />

23 | The biggest <strong>Setra</strong> fleet in the UK<br />

Another large order from Shearings<br />

24 | Next stop: Kehlstein<br />

Upper Bavarian Regional Transit (RVO)<br />

travels to Germany’s highest bus stop<br />

26 | Rendez-vous with the <strong>Setra</strong> family<br />

A look back and a look ahead at trade<br />

shows and exhibitions<br />

33 | TopClass for TopTeams<br />

The HC Barys hockey club drives <strong>Setra</strong><br />

40 | New customers on board<br />

The <strong>Setra</strong> family continues to grow<br />

43 | Painting contest for kids<br />

Looking for new, young talent!<br />

44 | The Allgäu-Orient Rally<br />

A vintage <strong>Setra</strong> travels to the Orient<br />

for a good cause<br />

48 | A 55-year partnership<br />

The Imken company’s first <strong>Setra</strong> was an S 6<br />

49 | Pilgrimages’ increasing popularity<br />

Palm Reisen offers pilgrimages and<br />

cultural trips to Poland<br />

50 | An unusual coach presentation<br />

Autocares Mosquera at the Xacobeo<br />

in Spain<br />

20 | Brilliantly lightweight<br />

An advanced ski box was developed<br />

exclusively for the ComfortClass 400<br />

22 | A small solution with big impact<br />

The gas pedal lock option is slowly but<br />

surely becoming a trend


06 | <strong>Setra</strong> Best in Class <strong>Setra</strong> Best in Class | 07<br />

Sample distribution of lifecycle costs<br />

Capital costs<br />

12.0 %<br />

Fuel costs<br />

13.7 %<br />

Working materials<br />

1.7 %<br />

Tyres<br />

0.4 %<br />

Maintenance cost structure<br />

Repairs<br />

2.0 %<br />

Insurance<br />

0.4 %<br />

Maintenance<br />

5.5 %<br />

Servicing<br />

1.0 %<br />

Accident repairs<br />

0.4 %<br />

Driving personnel<br />

66.2 %<br />

Vehicle provision<br />

2.1 %<br />

A close look at <strong>Setra</strong> coach and bus cost-effectiveness:<br />

The lifecycle costs are the operating costs throughout the complete service life of the vehicle.<br />

They include many different factors<br />

Exceptionally cost-effective<br />

The “Best in Class” brand slogan is omnipresent at <strong>Setra</strong> and we are very committed to fulfilling our<br />

customers’ most discerning requirements. Of course, this also applies to cost-effectiveness which is<br />

influenced by a variety of factors.<br />

T<br />

here are many different factors<br />

that contribute to a coach’s costeffectiveness.<br />

Some are determined<br />

by the coach itself, while others are<br />

defined by bus operators. Fuel consumption<br />

and maintenance costs are key and<br />

they can be acted on directly. But <strong>Setra</strong> has<br />

always been known to think well beyond<br />

the obvious. For instance, ergonomically<br />

designed driver’s seats can have an influence<br />

on downtime due to illness, or driver<br />

assist-ance systems can reduce insurance<br />

pre-miums while preventing accidents and<br />

repair costs, to mention just a few.<br />

cates where action can be taken to reduce<br />

costs.<br />

With the development of the automated<br />

PowerShift 8-gear transmission, <strong>Setra</strong> took<br />

a big step in reducing fuel consumption –<br />

by up to 4 percent compared to competitive<br />

transmissions. With the introduction of<br />

the extended 6 th gear in the case of the<br />

GO 210/230 manual transmission, savings<br />

of up to 4.4 percent versus other systems can<br />

be achieved, thanks to the reduced number<br />

of revolutions during long-distance trips.<br />

BlueTec® SCR technology<br />

This savings potential has only become<br />

possible through BlueTec® SCR technology<br />

which enables highly efficient fuel combustion<br />

at low revolutions and high torque. It is<br />

becoming increasingly clear that only a<br />

finely tuned overall concept can optimally<br />

influence cost-effectiveness. This is why at<br />

<strong>Setra</strong>, all drivetrain variations are extensively<br />

aligned in testing activities (through<br />

test drives on long-distance trips, mountainous<br />

terrain, etc.) and only then are they<br />

approved for series production.<br />

Along with manufacturers, operators play<br />

a key role in the area of fuel consumption,<br />

since it is now a well-known fact that optimal<br />

savings can be achieved when the<br />

coach is ideally deployed and driven. Driver<br />

training from OMNIplus, which is recognised<br />

according to the commercial driver<br />

qualification regulations, familiarises bus<br />

drivers with the latest drivetrains and their<br />

characteristics (the highest levels of torque<br />

utilisation at low speeds, etc.) and indicates<br />

savings potential. <strong>Setra</strong> has also initiated<br />

optimisation in other areas which may not<br />

be as obvious. For instance, in updating the<br />

ComfortClass, weight was reduced in spite<br />

of the integration of the Front Collision<br />

Guard feature, partially through a new flap<br />

concept, a weight-reduced windshield, a<br />

weight-optimised air conditioning system,<br />

and a trailing axle with independent suspension.<br />

In the case of the triple-axle <strong>Setra</strong><br />

GT-HD, more than 200 kg were saved –<br />

which also impacts on fuel consumption.<br />

Longer service intervals and service life<br />

Another factor that influences a coach’s<br />

cost-effectiveness are service intervals and<br />

component durability. The longer a component<br />

can be used, the more it serves a<br />

company’s cost-effectiveness over the long<br />

run. The same applies to service life. For<br />

this reason, <strong>Setra</strong> is working on extending<br />

service intervals and component and part<br />

durability to the greatest extent possible.<br />

For instance, in the case of air conditioning<br />

systems, through the use of large filter inserts<br />

which contribute to a longer service<br />

life. OMNIplus replacement parts also reflect<br />

a commitment to quality, durability,<br />

and the shortest possible downtimes.<br />

The diesel particle filter used in the <strong>Setra</strong><br />

S 415 NF, which extends service intervals<br />

from 60,000 to up to 120,000 km, delivers<br />

another significant benefit. For coaches<br />

Transparency on vehicle deployment<br />

The first ever bus-specific OMNIplus Bus-<br />

Fleet telematics system provides significant<br />

transparency on vehicle deployment<br />

dimensions, such as driving behaviour, fuel<br />

consumption, downtimes, and maintenance<br />

planning. And this represents yet another<br />

opportunity for bus operators to reduce<br />

costs, since optimised transparency indithat<br />

met EEV emissions norm without<br />

particle filters, the use of SCR technology<br />

reduces costs, since the bus uses less fuel.<br />

And of course, additional costs associated<br />

with removing and cleaning the DPF, not to<br />

mention downtime, are eliminated.<br />

<strong>Setra</strong> is extremely cost-effective<br />

Overall, <strong>Setra</strong> coaches are very convincing<br />

in terms of their cost-effectiveness. And it<br />

is up to operators to further improve on this<br />

cost-effectiveness, since only they can<br />

make considerable savings by using preventive<br />

maintenance rather than repairs.<br />

The vehicle can then be deployed over longer<br />

periods of time at lower costs and<br />

The six pillars of <strong>Setra</strong>’s success<br />

downtimes can be planned, with shorter repair<br />

times enabling the bus to be back on<br />

the road faster. <strong>Setra</strong> also sees replacement<br />

parts as an important component of<br />

cost-effectiveness. Not only are series<br />

component and standard options considered<br />

for replacement parts sourcing, but<br />

also specially implemented customer<br />

wishes, thanks to detailed construction<br />

documentation, can be repaired even years<br />

after their installation. It simply doesn’t get<br />

any more cost-effective than this! <br />

1. Comfort: the well-being ‘without compromise’ that transforms<br />

passengers into friends and drivers into fans.<br />

2. Design: the coaches’ classic, distinctive design and the many details<br />

that make each and every <strong>Setra</strong> a gem.<br />

3. Equipment: to make every <strong>Setra</strong> truly unique and to allow customer<br />

visions to come to life.<br />

4. Premium support: the comprehensive service and support concept<br />

available to <strong>Setra</strong> customers – anytime and anywhere.<br />

5. Cost-effectiveness: to ensure that the joy of owning a <strong>Setra</strong> lasts a long<br />

time all the way through to its high resale value.<br />

6. Safety: reflected in well conceived, state-of-the-art technology that<br />

guarantees the highest safety standards.


08 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Family News | 09<br />

France – Cars la Populaire:<br />

For the love of <strong>Setra</strong><br />

At the French bus company Cars la Populaire, drivers have a lot to say about the equipment and<br />

design of the new coaches ordered. It’s no wonder that they are especially delighted when the time<br />

comes to pick up “their” personal <strong>Setra</strong>.<br />

Ultimately, it is the driver who spends the<br />

most time with the coach. And this is what<br />

the Creissels family-run operation in the<br />

South of France had in mind when they decided<br />

to involve their bus drivers in the design<br />

of the new coaches. When a coach is<br />

ordered in Neu-Ulm, the driver has a chance<br />

to incorporate his thoughts and wishes into<br />

the coach’s design and equipment. And,<br />

since it’s “his” bus, the driver’s name is<br />

displayed on the door of the vehicle.<br />

Thierry Ferard is one of Cars la Populaire<br />

drivers and he is absolutely<br />

thrilled with “his”<br />

new S 417 HD. To express<br />

his delight, he had a stamp<br />

made depicting the delivery<br />

– himself standing next<br />

to “his” bus – and sent it by<br />

mail to his colleague in Neu-<br />

Ulm. Now that’s what we call<br />

true love – and thank you so<br />

much for a great surprise! <br />

Turkey – Metro and Varan Turizm remain loyal to <strong>Setra</strong>:<br />

Large orders from the Bosphorus<br />

The news from the Bosphorus is great with two very large <strong>Setra</strong> orders. Metro ordered 100 <strong>Setra</strong> S 416<br />

GT-HD/2s coaches. And, with its most recent order for 15 double-axle coaches, Varan Turizm<br />

received its 250 th <strong>Setra</strong>. For 27 years, <strong>Setra</strong>’s luxuriously equipped touring coaches have been the<br />

number one choice in Turkey.<br />

<strong>Setra</strong> Book Bus with solar system:<br />

State-of-the-art technology up on the roof<br />

The <strong>Setra</strong> “Max II” from Stuttgart is the first book bus in Germany equipped with a solar system<br />

on its roof.<br />

The S 415 UL is<br />

one of two book<br />

buses in Stuttgart<br />

which serve the 23<br />

districts without<br />

access to a local<br />

library. With its<br />

5,000 print and<br />

digital media, the<br />

MultiClass 400 bus offers a rich selection<br />

of reading and information materials.<br />

Solar system with 500 watts<br />

Along with its environmentally friendly<br />

Euro V engine, the 12.2 metre long bus is<br />

also equipped with a rooftop photovoltaics<br />

system from the Evolution Special Vehicles<br />

company in Plattling, Germany. The system<br />

supplies the auxiliary heating, interior lighting,<br />

and the vehicle’s IT system with power.<br />

A total of six solar elements are located on<br />

the bus’ roof and their total output of 500<br />

watts is fed through a voltage transformer<br />

in the additional batteries. If the output is<br />

not sufficient, an automatic emergency<br />

power unit kicks in. This advanced technology<br />

makes this bus an environmental flagship<br />

for the brand.<br />

Customer-friendly on-board technology<br />

Along with environmental concerns, the<br />

mobile library places customer-friendliness<br />

in the foreground. The RFID (radio frequency<br />

identification) system – unique to Germany<br />

– identifies books and DVDs automatically.<br />

This significantly facilitates the borrowing<br />

and return process – making sure that avid<br />

readers have even more time to enjoy their<br />

reading.<br />

<br />

100 <strong>Setra</strong> S 416 GT-HD/2 coaches<br />

for Metro<br />

Lothar Holder and Galip Ötztürk from Metro seal the<br />

purchase agreement for 100 <strong>Setra</strong> ComfortClass<br />

touring coaches<br />

In early 20<strong>11</strong>, Metro in Istanbul, Turkey’s<br />

largest private bus operator, ordered 100<br />

<strong>Setra</strong> S 416 GT-HD/2 coaches. Metro has<br />

been a <strong>Setra</strong> partner since 2002 and is now<br />

enlarging its <strong>Setra</strong> fleet with the new<br />

double-axle coaches. The 100 highdecks will<br />

be delivered by late June and are the first<br />

ComfortClass coaches the company has<br />

ordered. Considering that 40 doubledecker<br />

S 431 DT coaches expanded the Metro fleet<br />

in 2008 and 2009, an order of this size<br />

bears impressive witness to the extent to<br />

which customers are convinced of <strong>Setra</strong>’s<br />

outstanding quality. Metro has cooperative<br />

partnerships with subcontractors to serve<br />

the country’s very popular touring lines, and<br />

covers 73 of Turkey’s 81 provinces with its<br />

large fleet.<br />

The 250 th <strong>Setra</strong> for Varan Turizm<br />

Varan Turizm has been a <strong>Setra</strong> customer<br />

since 1984 and, with the purchase of this<br />

milestone vehicle, has further enhanced<br />

its partnership with the Neu-Ulm manufacturer.<br />

The 250 th bus is a double-axle <strong>Setra</strong><br />

S 416 GT-HD, part of an order for a total<br />

of 15 vehicles of this model. Five of the<br />

ComfortClass 400 coaches ordered were<br />

given over to Enis Pekuysal, Varan’s owner,<br />

by Lothar Holder, Managing Director Sales<br />

<strong>Setra</strong> Buses & Coaches EvoBus GmbH, at<br />

<strong>Setra</strong>’s CustomerCenter in Neu-Ulm. During<br />

the ceremony, Varan Turizm’s CEO underlined<br />

the benefits the new touring coaches offer<br />

his company: “With these vehicles, we can<br />

ideally bring together cost-effectiveness and<br />

superb comfort on our extensive route network.”<br />

<br />

Varan Turizm’s owner Enis Pekuysal receives his<br />

company’s 250 th <strong>Setra</strong> coach from Lothar Holder


10 | <strong>Setra</strong> Cover Story <strong>Setra</strong> Cover Story | <strong>11</strong><br />

20<strong>11</strong> <strong>Setra</strong> Grand Prix:<br />

This year’s Grand Prix highlights<br />

On April 12 and 13, a very special event was held: <strong>11</strong>8 participants got together at the Nürburgring<br />

track, to put their bus driving skills to the test. As is most often the case with <strong>Setra</strong>, it was all about<br />

more than just pure competition. At the <strong>Setra</strong> Grand Prix, everyone had a memorable time, while<br />

enjoying a great <strong>Setra</strong> Family feeling.


<strong>Setra</strong> Cover Story | 13<br />

“The <strong>Setra</strong> was extremely stable in the slippery curve!”<br />

Ernst Rupprecht<br />

Typical April weather greeted visitors<br />

to the 9th <strong>Setra</strong> Grand Prix at the<br />

Nürburgring track – alternating between<br />

sleet and rain, as an impressive backdrop<br />

to the curves. In spite of the less than<br />

ideal weather conditions, Lothar Holder,<br />

Head of Sales <strong>Setra</strong> Buses and Coaches<br />

EvoBus GmbH, warmly welcomed the <strong>11</strong>8<br />

participants from 30 countries – and 30<br />

the dinner in the “<strong>Setra</strong> Lounge”, which had<br />

been decorated to reflect “60 years of<br />

<strong>Setra</strong>”. Even though the event was all about<br />

having fun, of course no one wanted to<br />

embarrass themselves behind the wheel.<br />

The historic displays with images and information<br />

on the anniversary, as well as decor<br />

and music reminiscent of the fifties,<br />

distracted the guests and contributed to<br />

a spontaneous round of enthusiastic<br />

applause. However, this resulted in the<br />

yardstick being especially high right from<br />

the start. Within two minutes, the bus has<br />

to first drive forwards through a lane of<br />

pylons, and then backwards through a<br />

parallel lane into a box. All of this, in the<br />

dark, with a covered reverse camera, and<br />

without touching the pylons. Otherwise,<br />

journalists from 20 countries who also actively<br />

participated for the first time ever –<br />

with absolute confidence that better<br />

weather would prevail. And he was right. No<br />

sooner did the practical orientation begin at<br />

the various competitive stations, did the<br />

sun appear, immersing the track in brilliant<br />

spring light.<br />

This year, the <strong>Setra</strong> organisational team<br />

initiated a number of innovations. To the<br />

surprise of the participants, the competition<br />

began with a night exercise. You could<br />

actually see the excitement in the drivers’<br />

faces, when they were told about it during<br />

a relaxed atmosphere throughout the evening,<br />

and right up to the competition.<br />

Sure instinct and sensitivity<br />

During the “Skilful driving” night exercise at<br />

the paddock, drivers faced the challenge of<br />

putting their instincts and skills to the test.<br />

Those who didn’t have to go first counted<br />

themselves lucky. They had a chance to<br />

check out how those ahead of them performed,<br />

and to determine the best possible<br />

tactical approach. The first driver proved to<br />

have nerves of steel. He mastered the exercise<br />

so impressively that he was given<br />

points would be lost. Finally, the bus had<br />

to be parked with its rear positioned as<br />

closely as possible to a boundary. Too great<br />

a distance to the boundary would also<br />

result in a loss of points, as would touching<br />

the boundary. Although the challenge didn’t<br />

appear to worry any of the drivers, you<br />

couldn’t help but hear a boundary fall over<br />

from time to time, accompanied by whispers<br />

from the other drivers. Drivers having<br />

completed the exercise had to admit just<br />

how much instinct and skill were required<br />

to master this challenge.


14 | <strong>Setra</strong> Cover Story <strong>Setra</strong> Cover Story | 15<br />

Down the hill with gusto<br />

For the second “Safe driving” night exercise,<br />

participants moved to the Driving Safety<br />

Centre. The excitement grew as the group<br />

found out that the exercise was all about<br />

mastering a course with obstacles and a<br />

slippery-surface curve, in the dark. If you<br />

exceeded the maximum driving time or<br />

touched pylons, points would be lost. The<br />

drivers took on the hill with gusto, tyres<br />

squealing on the asphalt, as the bus hit the<br />

curve. Keeping your cool is what was needed<br />

to survive this exercise. And safe driving was<br />

only part of it. The participating drivers’<br />

pulse was taken both before and after the<br />

drive, the challenge being to achieve as small<br />

a difference as possible – as measured<br />

using a heart rate monitor. The one with the<br />

lowest differential would be awarded the<br />

“Coolest driver” prize this year for the first<br />

time. And in fact, only very few worked up a<br />

sweat. “The <strong>Setra</strong> was extremely stable in<br />

the slippery curve!” exclaimed Ernst Rupprecht,<br />

Managing Director of Arzt Reisen<br />

company in Seligenporten, praising the<br />

merits of the special-edition S 416 GT-HD.<br />

“The ESP® was remarkable on the slippery<br />

surface.” Obviously this gave him confidence.<br />

He was able to master the challenge,<br />

with amazing “coolness”, as witnessed by<br />

his before and after pulse tests. Proud,<br />

relieved, and exhausted, the drivers managed<br />

to survive the first exciting Grand Prix day.<br />

A unique highlight, the Grand Prix track<br />

Hardcore racing was in the air the next<br />

morning for the “Economical driving” exercise,<br />

with its starting point at the pit area.<br />

And you could tell that most of the drivers<br />

were itching to take on the 5.1 km long<br />

Grand Prix track, just like Michael Schumacher,<br />

with speed being only part of the<br />

story. The objective was to consume the<br />

least possible amount of fuel, while driving<br />

at a good speed, and at the same time<br />

avoiding the ESP® kicking in.<br />

Somewhat overwhelmed by the legendary<br />

track, some of the drivers had great difficulty<br />

focusing on the exercise itself. “Driving<br />

a coach on this track is simply amazing!”<br />

raved Florian Koch, junior director of<br />

Omnibus Koch in Rohr, Middle Franconia. “I<br />

just can’t get enough of it! And I really hope<br />

that I’ll be able to participate again in two<br />

years!” In spite of the cool temperatures,<br />

the drivers exited the coaches all heated<br />

up, excitedly talking about their experiences<br />

on the track. For the next step on<br />

the agenda, they had to quickly lower their<br />

adrenaline levels to take on the “Skilful<br />

driving” exercise, where a steady hand was<br />

called for. But first, there was time for a pit<br />

stop with coffee and snacks. Along with refreshments,<br />

there was another task waiting<br />

for the drivers in the pit area. At the “digital<br />

tachograph”, they had to record a minute’s<br />

worth of working time on the driver’s card<br />

within no more than 60 seconds. The device<br />

is compulsory in most European countries:<br />

in some since 2006, and in others<br />

since early 20<strong>11</strong>. Its use isn’t yet regulated<br />

in Turkey and Kazakhstan. So the Turkish<br />

“Simply having the opportunity to drive this circuit<br />

with a coach is amazing!”<br />

Florian Koch<br />

and Kazak participants, as well as those<br />

from the USA, were given a special briefing<br />

– which provided them with a real benefit<br />

versus some of the other participants.<br />

Not everyone was able to correctly operate<br />

the device in 60 seconds, whereas others<br />

needed less than half the time.<br />

Skill and precision in the foreground<br />

The “Skilful driving” exercise showed who<br />

had real feeling in their “toes”, and the seemingly<br />

harmless-looking course was a lot<br />

tougher than it appeared to be. One driver<br />

headed into the roundabout with so much<br />

swing that the pylons flew. “All nine pins!“<br />

yelled another participant, while others<br />

clapped encouragingly. Other competitors<br />

slowly and carefully moved from pylon to<br />

pylon, without much room between them<br />

and the tyres. Those used to driving doubleaxles<br />

had to quickly get used to how the<br />

agile triple-axles behaved on curves. Arlette<br />

Zügel, from Omnibusverkehr Zügel in Wüstenrot,<br />

one of the four participating women,<br />

went to the task with full concentration.<br />

“The parking last night didn’t go all that<br />

well, but today is already looking much better”,<br />

she said, pointing to the <strong>Setra</strong> with<br />

confidence. First onto the contact ramp,<br />

where the middle contact point had to be<br />

tant for this type of skilful driving exercise.<br />

The PowerShift transmission really helps<br />

you take it on in a relaxed way”, she commented,<br />

pleased with her performance, as<br />

she headed off to the pit stop.<br />

Into the curve with “feeling”<br />

There was yet another thrill awaiting the<br />

drivers at the “Safe driving” station at the<br />

Driving Safety Centre. Driving as fast as<br />

possible, they had to proceed from the dry<br />

lane onto a wet one, all the while avoiding<br />

two, his colleagues cheered him on loudly.<br />

“Sehr gut!” called another driver from the<br />

Serbian group, with his hands in the air and<br />

his thumbs up. These were the only two<br />

German words he knew. He himself had<br />

“The PowerShift transmission is an enormous help<br />

when real skill is called for.”<br />

Arlette Zügel<br />

successfully avoided the water fountains<br />

with the special-edition S 416 HD. What<br />

was so impressive? “The safety features<br />

and design are what make <strong>Setra</strong> so fantastic!”<br />

beamed Filip Kovacevic, from the Banbus<br />

company in Obrenovac, as his Serbian<br />

precisely driven on, and then into the <strong>Setra</strong><br />

curve. In spite of the blinding sun, she succeeded<br />

in knocking down the wooden posts<br />

on the inside without touching the pylons.<br />

Arlette Zügel also managed to drive through<br />

the narrow 2.8 m gateway, moving onwards<br />

through the extremely tight roundabout,<br />

and mastering avoidance manoeuvres, and<br />

finally stopping very precisely at the end of<br />

the course. Relieved, she watched as the<br />

next driver proceeded to unintentionally<br />

clear away the wooden posts in the <strong>Setra</strong><br />

curve. “Switching gears is hugely impor-<br />

unexpected rocketing water fountains.<br />

Right next door, the challenge was all about<br />

good timing in the double roundabout. Increasing<br />

speed downhill to about 30 km/h,<br />

then into the roundabout for one and a half<br />

rounds on varying surfaces – far from easy!<br />

If they took the curve with too much power,<br />

the ESP® quickly kicked in the brakes,<br />

resulting in poor timing performance.<br />

A group from Serbia contributed to an<br />

entertaining time for Group D. One of the<br />

drivers had been up most of the night, after<br />

a poor night exercise performance. On day<br />

friends celebrated his success. The journalists<br />

were offered a special treat as well.<br />

They had an opportunity to view the Grand<br />

Prix from a very unique perspective – from<br />

a helicopter’s bird’s eye view. At the end<br />

of the second day, all you could see<br />

were smiling faces. Just on time, the five<br />

groups completed their tasks. And the<br />

event’s organisation was once again outstanding.<br />

All participants, along with <strong>Setra</strong><br />

employees and journalists, got together at<br />

the paddock, where 25 <strong>Setra</strong> coaches had<br />

been brought into position, in view of


16 | <strong>Setra</strong> Cover Story<br />

<strong>Setra</strong> Family News | 17<br />

Great Britain - UK Coach Awards:<br />

Right-hand drive is three times a winner<br />

In April, 250 bus sector representatives and several VIPs gave the right-hand drive ComfortClass<br />

S 416 GT-HD RL the coveted “Coach of the Year” award.<br />

F<br />

or the third time in a row, Great<br />

Britain’s most important coach award<br />

went to <strong>Setra</strong>. 80 operators and organisations<br />

in the bus sector were recognised for<br />

their outstanding achievements at the Ramada<br />

Jarvis Piccadilly Hotel in Manchester.<br />

The right-hand drive <strong>Setra</strong> S 416 GT-HD RL<br />

was the proud recipient of the “Coach of<br />

the Year” award. The jury acknowledged<br />

the ComfortClass as “one of the most<br />

state-of-the-art and innovative coaches on<br />

Europe’s roads today”, which sets new<br />

standards in safety, design, and cost-effectiveness.<br />

Materials of the highest quality,<br />

low noise levels, and a first-class air conditioning<br />

system all contribute to making long<br />

journeys a true pleasure.<br />

<br />

Overall winners:<br />

1 st place: Roberto Magrini,<br />

Cardinali Giancarlo, Italy,<br />

2 nd place: Johannes Backes,<br />

Backes-Bus-Reisen,<br />

3 rd place: Jan-Erik Block,<br />

Omnibusbetrieb Alfred Block<br />

Ladies’ overall winner:<br />

Arlette Zügel, Omnibusverkehr Zügel<br />

Economical driving:<br />

Vernons Kiesners,<br />

NORDEKA A/S, Latvia<br />

Skilful driving:<br />

Roberto Magrini,<br />

Cardinali Giancarlo, Italy<br />

Safe driving:<br />

Patrick Harnisch,<br />

Omnibusreisen Werner Schneider KG<br />

Coolest driver:<br />

Reiner Rostek, Hülsmann Reisen GmbH<br />

Best young driver:<br />

Jan-Erik Block,<br />

Omnibusbetrieb Alfred Block<br />

immortalising all participants on an impressive<br />

anniversary shot taken from a helicopter<br />

at a height of 40 metres. As the sun<br />

gave off its last evening rays at the famous<br />

Nürburgring track, all 320 Grand Prix participants<br />

moved into the shape of the number<br />

60. A memorable closing impression after a<br />

highly successful <strong>Setra</strong> Grand Prix event.<br />

The evening culminated with a relaxed and<br />

festive awards ceremony. The hall buzzed<br />

with excited murmuring, until the moment<br />

the winners were announced. For the first<br />

time ever, 14 journalists had also participated<br />

in a “compact” version of the competition,<br />

which enabled them to report firsthand<br />

on the experience. This year, prizes<br />

were awarded in several categories. Roberto<br />

Magrini, from Cardinali Giancarlo in Italy,<br />

won first place in the men’s overall ranking,<br />

as well as in the “Skilful driving” category.<br />

The best female driver was Arlette Zügel,<br />

from Omnibusverkehr Zügel in Wüstenrot,<br />

who also achieved an impressive overall<br />

ranking of 48. In country rankings, Denmark<br />

won ahead of Italy and Austria. The<br />

“Economical driving” award went to Vernons<br />

Kiesners from NORDEKA A/S in<br />

Latvia. The winner in the “Safe driving”<br />

category was Patrick Harnisch from Omnibusreisen<br />

Werner Schneider. The tonguein-cheek<br />

“Coolest driver” award went to<br />

Reiner Rostek from Hülsmann Reisen. And<br />

finally, the best “Young driver” award was<br />

given to Omnibusbetrieb Alfred Block’s Jan-<br />

Erik Block, who was easily able to hold his<br />

own, achieving third overall ranking.<br />

At the end of the evening, with or without<br />

an award to take home, all those present<br />

were pleased with their achievements, and<br />

delighted with the outcome of the 20<strong>11</strong><br />

<strong>Setra</strong> Grand Prix. New friendships were<br />

made, and long-standing relationships were<br />

renewed. Everyone agreed that these two<br />

days had once again represented a very<br />

successful <strong>Setra</strong> Family get-together. <br />

“Best Bus 2010”:<br />

Triple win for <strong>Setra</strong><br />

In its 03/10 issue, BUSFahrer magazine<br />

had its readers select their favourite touring<br />

coach. The outcome: all places on the<br />

winners’ platform went to <strong>Setra</strong>! The<br />

awards were distributed in a festive ceremony<br />

held in the context of the <strong>Setra</strong><br />

Grand Prix. Just like every year, BUSFahrer<br />

readers were called to vote for their favourite<br />

buses. The <strong>Setra</strong> ComfortClass S 416<br />

GT-HD was selected “Best Coach 2010” in<br />

the touring coach category, receiving excellent<br />

marks in all areas and especially in<br />

handling, safety features, and the driver’s<br />

view to the exterior. The <strong>Setra</strong> S 415 GT-HD,<br />

another highdeck bus from the Comfort-<br />

Class, followed with second place. The<br />

high-floor S 416 H, the 13 m version of the<br />

new <strong>Setra</strong> MultiClass double-earner, took<br />

over third place. A spectacular family win,<br />

all along the line!<br />

Bosnia – <strong>Setra</strong> S 415 GT-HD selected “Bus of the Year 2010”:<br />

An award sets the tone<br />

<strong>Setra</strong> has earned even more awards. In Bosnia, the “Auto” trade journal selected <strong>Setra</strong> to receive the<br />

“Bus of the Year 2010” award, for the third time in four years. This year, the honour went to a <strong>Setra</strong><br />

S 415 GT-HD.<br />

T<br />

he Bosnian trade magazine “Auto”<br />

gave the <strong>Setra</strong> S 415 GT-HD the “Bus<br />

of the Year 2010” award. It is the third<br />

award of its kind in Bosnia which was given<br />

to <strong>Setra</strong> within four years. The last two were<br />

given to two TopClass 400 coaches. This<br />

time, a ComfortClass coach equipped with<br />

a Euro V engine and owned by the Cicko<br />

Commerce bus company in Tomislavgrad<br />

was the proud recipient of the award.<br />

Lothar Holder, Head of Sales <strong>Setra</strong> Buses<br />

and Coaches EvoBus GmbH, is delighted<br />

with the award: “In spite of a challenging<br />

market context, this prize makes a clear<br />

statement in our sector. It confirms that we<br />

are on the right track towards successfully<br />

establishing our products in Central and<br />

Eastern Europe.”


18 | <strong>Setra</strong> Best in Class <strong>Setra</strong> Best in Class | 19<br />

Test series – passenger seats:<br />

Tried, tested, and approved!<br />

A coach’s seats are key to its interior design. They also play a significant role in comfort and safety.<br />

Sound reasons to put seats through comprehensive testing before they are built into a <strong>Setra</strong>.<br />

subjects, which are then ultimately followed<br />

by extensive customer drive testing programs.<br />

Endurance and load testing is performed<br />

in the early stages of development,<br />

whereby testing is run on all moving parts,<br />

such as armrests. The aisle-side armrests<br />

of the new seats feature a fold-down swivel<br />

Component strength testing is performed<br />

to enable maximum protection against damage<br />

through normal use as well as damage<br />

ation as well. Vibrations reflecting the most<br />

varied road conditions are collected in a simulated<br />

endurance cycle, whereby the double<br />

seat and its individual compo-nents are<br />

tested for durability and safety.<br />

Safety is one of the six pillars which reflect<br />

the values of the <strong>Setra</strong> brand. Bus opera-<br />

W<br />

hen you enter a coach, the<br />

many rows of seats create a<br />

passenger’s first impression.<br />

And, along with the exterior paint job and<br />

colour, seat design is what ultimately gives<br />

each and every <strong>Setra</strong> an individual note. In<br />

order to fulfil the highest possible number<br />

of customer wishes, <strong>Setra</strong> offers a vast selection<br />

of different seat components, from<br />

which customers can individually design<br />

their seats.<br />

The seat is also central to experiencing a<br />

feeling of comfort. During the journey, it’s<br />

primarily the seats that make sure that the<br />

trip in a <strong>Setra</strong> is as comfortable and relaxed<br />

as possible. To guarantee this, the seat<br />

features several ergonomic and safetyoriented<br />

details which remain unseen.<br />

Painstakingly tested<br />

<strong>Setra</strong> received a lot of attention with its<br />

new generation of passenger seats premiered<br />

at the 2010 IAA. They combine outstanding<br />

comfort, low weight, superior<br />

functionality, and the greatest possible<br />

safety – and all of this with unmatched variability.<br />

The range extends from functional<br />

seats for excursion buses and combination<br />

line and touring applications, all the way<br />

through to luxury recliners for long-distance<br />

touring coaches. But before the seats are<br />

actually built into the buses, each and every<br />

one of them is put through a full series of<br />

demanding tests. These tests are split into<br />

three categories: dynamic testing (crash<br />

tests), static testing, and ergonomic testing.<br />

The dynamic and static safety tests are<br />

legally prescribed for seat certification.<br />

Furthermore, the seats’ and their components’<br />

operational sturdiness, as well as<br />

comfort, are assessed through a variety of<br />

ergonomic tests with dummies and test<br />

mechanism, which folds the armrest under<br />

the side panel, enabling easy side access<br />

to the seat. For this new mechanism, materials<br />

and surface coatings were optimised<br />

through extensive testing, to ensure high<br />

cycle times – and so that the customer<br />

need not be concerned about any longterm<br />

effects on operating the armrests.<br />

Purely functional components such as a<br />

seat’s suspension are also put through<br />

endurance testing, to guarantee that the<br />

seats continue to offer optimal comfort<br />

and functionality even after many years of<br />

heavy-duty service.<br />

caused by vandalism. In this context, the<br />

armrests are put through testing whereby<br />

they are moved, prodded, and pushed in<br />

different directions, attempts are made to<br />

remove handles and tensile testing is done<br />

on seat backs to verify and work against<br />

deformability.<br />

And finally, in slow motion, all assembled<br />

seat components, e.g. the double seat is<br />

put through swinging and vibrational movement<br />

to simulate every-day traffic activity<br />

via hydro-pulse testing. Of course, the fact<br />

that <strong>Setra</strong> vehicles are deployed in a variety<br />

of European regions is taken into consider-<br />

tors count on the fact that the highest<br />

standards of quality and safety are met for<br />

<strong>Setra</strong> seats as well. A further guarantee for<br />

success is the very unique level of comfort<br />

that goes into making sure that <strong>Setra</strong> seats<br />

fulfil the highest ergonomic standards. It’s<br />

no wonder that the new generation of seats<br />

from <strong>Setra</strong> has received extremely positive<br />

accolades from all directions.


20 | <strong>Setra</strong> Individual <strong>Setra</strong> Individual | 21<br />

Lightweight yet very robust<br />

“A challenge we faced while developing this<br />

high-volume unit was the required combination<br />

of low weight and high inherent stiffness,<br />

to avoid deformation when full, as<br />

well as the build-up of structural vibrations<br />

during the drive”, comments Fiberfab’s president<br />

Christian Kuhnle, describing the ski<br />

box’s exacting development process. A type<br />

<strong>11</strong>40 polyester resin was selected, which is<br />

characterised by high-level tensile and bending<br />

strength as well as thermal stability. The<br />

UD glass fibre coatings were optimally positioned<br />

in the force transmission segments<br />

at the four mounting points. A supporting<br />

steel tube frame was used to ensure the<br />

best possible mount. And the required payload<br />

of 300 kg was in fact exceeded by<br />

close to ten percent.<br />

A perfect alliance of design<br />

and functionality<br />

An aspect which was key for <strong>Setra</strong> was the<br />

ski box’s looks, which had to suit the <strong>Setra</strong><br />

ComfortClass 400. Further requirements:<br />

original components, e.g. taillights and<br />

locks, needed to be used; the box would<br />

have to be easy to mount and dismantle;<br />

and a single person would need to be able<br />

to swing out the unit, to ensure quick<br />

access to the engine compartment. As well,<br />

unobstructed use of the emergency exit<br />

through the rear window was an absolute<br />

must for <strong>Setra</strong>. Furthermore, the box would<br />

need to be conceived for a variable storage<br />

system with different installation kits, to<br />

meet all loading requirements. The fine<br />

balancing act between adjusting to the<br />

vehicle’s body shape and maintaining a<br />

reasonable distance from the engine compartment,<br />

to ensure ventilation and removal<br />

of hot air, had to succeed as well.<br />

The project took three months from the<br />

initial meetings through to the first functional<br />

prototypes. <strong>Setra</strong> ran time-accelerated<br />

endurance stress testing with the preseries<br />

samples, whereby a distance of<br />

250,000 km with a full load was simulated.<br />

In spite of their extremely lightweight construction,<br />

all samples survived these challenging<br />

tests, and the result is this specialoption<br />

ski box which was launched in series<br />

in mid 2010.<br />

<br />

An altogether new ski box concept:<br />

Brilliantly lightweight construction<br />

Fiberfab – a specialist in lightweight construction – developed an advanced ski box for the Comfort-<br />

Class 400 and exclusively for <strong>Setra</strong>. The innovation is the result of close collaboration between the<br />

two firms from the first sketch all the way through to series production, and is anything but a simple,<br />

built-on box to transport skis and luggage.<br />

O<br />

ff to the mountains by bus on a<br />

skiing holiday. For most ski fans,<br />

this sparks images of knee-deep<br />

powder snow, gorgeous sunshine, and endless<br />

trails, but the somewhat more pragmatically<br />

oriented technicians at <strong>Setra</strong> have<br />

other priorities in mind. How can you transport<br />

skis by bus in the most convenient and<br />

space-saving way possible? To come up<br />

with an answer to this challenge, <strong>Setra</strong><br />

opened up a pitch whereby the Fiberfab<br />

company created several designs, one of<br />

which was way ahead of anything the<br />

competition had to offer. Once the new<br />

construction’s stability passed demanding<br />

testing, the next step led to detailed<br />

construction and to developing the first<br />

prototypes.<br />

The ski box is a GFK glass fibre steel hybrid<br />

construction, which can be used for <strong>Setra</strong><br />

models from the ComfortClass 400 GT<br />

and GT-HD series, and which is offered exclusively<br />

by <strong>Setra</strong>. It is approximately<br />

2.4 m wide, 1.8 m high and 0.7 m deep and<br />

features a capacity of 3 m 3 . With its own<br />

weight of 170 kg, it achieves a payload of<br />

close to 330 kg.


22 | <strong>Setra</strong> Individual<br />

<strong>Setra</strong> Family News | 23<br />

Great Britain – another large order from Shearings:<br />

The biggest <strong>Setra</strong> fleet in the Kingdom<br />

The Shearings Group has once again placed a large order of <strong>Setra</strong> coaches. As in 2009 and 2010,<br />

45 coaches from the <strong>Setra</strong> ComfortClass were delivered to Great Britain’s biggest tour operator.<br />

When the doors are open, the gas pedal lock can considerably enhance passenger safety when entering and exiting the bus<br />

The gas pedal lock as customised option:<br />

A small solution with big impact<br />

One of <strong>Setra</strong>’s key objectives is to successfully fulfil its customers’ special needs and wishes. In fact,<br />

T<br />

he Shearings Group in Wigan in<br />

the Greater Manchester County<br />

decided to further its great collaboration<br />

with <strong>Setra</strong>. With the recent delivery<br />

of 45 right-hand-drive highdeck coaches,<br />

Shearings’ fleet now includes over 135<br />

<strong>Setra</strong> vehicles, making it the largest <strong>Setra</strong><br />

fleet in Great Britain. The new additions to<br />

the family include 15 <strong>Setra</strong> S 415 GT-HD<br />

coaches with 48 seats, which are driven exclusively<br />

by Shearings’ National Holiday<br />

brand, as well as 30 <strong>Setra</strong> S 416 GT-HD<br />

coaches. Ten of the S 416 GT-HD coaches<br />

are also equipped with 48 seats and are deployed<br />

by Shearings’ Grand Tourer brand<br />

for European tours on the continent. The<br />

remaining 20 of the S 416 GT-HDs have<br />

52 seats and are used by Shearings UK in<br />

Great Britain.<br />

In 2009, Shearings began converting its<br />

bus fleet to <strong>Setra</strong> vehicles. Prior to the<br />

decision to do this, EvoBus UK was put<br />

through a demanding selection process in<br />

which the <strong>Setra</strong> coaches came out as clear<br />

winners. As early as in year one, the partnership<br />

grew into such a positive and trusting<br />

relationship that EvoBus UK was chosen<br />

as “Business Partner of the Year 2009”.<br />

According to Denis Wormwell, Shearings’<br />

managing director, the <strong>Setra</strong> fleet is making<br />

a significant contribution to the company’s<br />

success. “To date, all the <strong>Setra</strong> coaches<br />

have proven to be very reliable. Also, the<br />

support we have been receiving from Evo-<br />

Bus is unmatched. With our investment in<br />

the new <strong>Setra</strong> fleet, which is equipped with<br />

state-of-the-art engine technology, fuel<br />

consumption will be reduced even further<br />

and our carbon footprint per passenger will<br />

be improved considerably. Furthermore,<br />

thanks to the outstanding comfort the<br />

<strong>Setra</strong> coaches offer, we are achieving our<br />

top business objective, to provide our customers<br />

with an even more pleasurable<br />

travel experience.”<br />

<br />

this is intrinsic to <strong>Setra</strong>’s “Best in Class” promise. Some of these special customer options evolve<br />

into actual trends – like the gas pedal lock.<br />

I<br />

n some Mediterranean countries,<br />

many bus operators no longer want to<br />

do without them. And over recent<br />

years, demand for gas pedal locks has increased<br />

in Germany as well. The feature is<br />

especially popular for vehicles from the<br />

MultiClass which are used for intercity and<br />

regional services. It can however be built<br />

into any other <strong>Setra</strong> model.<br />

Individually defined functionality<br />

The gas pedal lock ensures that the gas<br />

pedal function is automatically blocked under<br />

certain operating conditions. <strong>Setra</strong> customers<br />

can determine individually when the<br />

gas pedal lock should kick in, e.g. when<br />

doors are open, at stops, when the parking<br />

brake is engaged, and/or when the transmission<br />

is in neutral gear. Since the gas<br />

pedal lock does not require any special<br />

mechanical parts and can be adjusted electronically<br />

via a special software, many<br />

combinations are possible.<br />

Multiple advantages<br />

The gas pedal lock offers several benefits,<br />

but above all it serves to support the driver<br />

while enhancing passenger safety. Since<br />

with the gas pedal lock, gas is sourced only<br />

when the parking brake and stopping brake<br />

are released and the vehicle can drive, it is<br />

also easy on the transmission. It saves fuel,<br />

since the engine can only idle when the<br />

vehicle is standing. It also supports smooth<br />

starts, since the engine only increases revs<br />

when the gear is engaged and the brakes<br />

are released. Less acceleration pays off –<br />

and it’s no wonder that this trend is becoming<br />

increasingly popular among bus<br />

operators.<br />

<br />

EcoTraining from OMNIplus<br />

The gas pedal lock is one of many technical<br />

features that save fuel. And OMNIplus offers<br />

a further opportunity to do so with its<br />

EcoTraining program, where drivers are<br />

shown that saving fuel while respecting the<br />

driving schedule is most definitely possible.<br />

In fact, practical experience has clearly demonstrated<br />

that between three to five percent<br />

fuel can be saved over the long term.<br />

Dates and venues for the next EcoTraining<br />

sessions are:<br />

June 15, 20<strong>11</strong> OMNIplus TrainingCenter,<br />

Werk Mannheim<br />

July 21, 20<strong>11</strong> OMNIplus TrainingCenter,<br />

Ulm<br />

August 17, 20<strong>11</strong> OMNIplus BusWorld<br />

Home, Dortmund<br />

Further information is available at<br />

www.omniplus.com.


24 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Premium Service | 25<br />

Kehlstein line – six S 415 NF for RVO:<br />

With a <strong>Setra</strong> to Germany’s<br />

highest bus stop<br />

The extremely steep Kehlstein mountain road has been blocked to private traffic since the 1950s.<br />

Today, the route, which covers 6.5 km and an altitude differential of 700 m, is driven by <strong>Setra</strong> lowentry<br />

coaches owned by the Upper Bavarian Regional Transit company (RVO).<br />

OMNIplus DriverTraining:<br />

Brief, train, and go!<br />

Requirements for basic qualifications and ongoing driver training in the areas of commercial goods<br />

and passenger transportation is determined by professional driver qualification laws (BKrFQG in<br />

Germany). Training needs to be repeated every five years.<br />

F<br />

or over 50 years, the RVO, a subsidiary<br />

of the DB City Transit, has<br />

been serving the Kehlstein line on<br />

behalf of the Berchtesgaden tourist board.<br />

The road from Upper Salzburg to the Kehlsteinhaus<br />

(Eagle’s Nest) features a constant<br />

gradient of 25 percent all the way up<br />

to Germany’s highest bus stop.<br />

During the summer months, 3,700 visitors<br />

are brought there daily. The continuous upand-down<br />

drive places extreme demands<br />

on the safety, cost-effectiveness, and handling<br />

of the bus fleet which has comprised<br />

<strong>Setra</strong> coaches for over 30 years. With the<br />

latest addition of six <strong>Setra</strong> MultiClass S 415<br />

NF vehicles to the fleet, a total of 500 <strong>Setra</strong><br />

coaches have been deployed by the RVO in<br />

the company’s 35-year history.<br />

To meet the demands of the challenging<br />

route, the <strong>Setra</strong> low-entry coaches were<br />

equipped with automatic transmissions.<br />

Normally, high-entry coaches with manual<br />

transmissions would be more suitable for<br />

gradient inclines, but in this case they did<br />

not represent a viable alternative. For a<br />

very simple reason: it was considered vital<br />

that passengers be able to enter and exit<br />

the coaches as easily as possible. To achieve<br />

this, low-floor <strong>Setra</strong> coaches were equipped<br />

with four-gear Voith 864.5 automatic transmissions<br />

ideally suited to mountain road<br />

applications, which require few gear changes<br />

during a slow drive, while going easy on the<br />

powertrain and enhancing drive comfort<br />

through smooth, continuously variable transmission.<br />

To ensure an effortless climb, a<br />

260 kW OM 467 (h)LA diesel engine is deployed,<br />

while a Voith retarder guarantees<br />

gentle braking on the way down. <br />

S<br />

etra offers its customers training<br />

from the very first moment they<br />

pick up a new <strong>Setra</strong> bus in Neu-<br />

Ulm, Germany. A detailed customer briefing<br />

on the bus’ functionality is already an intrinsic<br />

part of every delivery. The briefing<br />

covers all the knowledge required to ensure<br />

safe bus operation and handling, while<br />

enabling customers to fully take advantage<br />

of their new coach’s technical potential<br />

right from the start.<br />

With an upgrade from this basic vehicle<br />

briefing to a full-fledged OMNIplus Driver-<br />

Training program, customers can have their<br />

training certified according to the BKrFQG<br />

on the very day they pick up a new bus.<br />

They can select the key areas they and their<br />

driver(s) can be trained on, including practical<br />

training, economical driving, EC social<br />

policy provisions/digital tachograph, behaviour<br />

in emergency situations, or even market<br />

and image development – making sure that<br />

they are ideally prepared to fully take advantage<br />

of their new coach. <br />

The entire selection of OMNIplus<br />

training programs offered are available on<br />

the Internet at www.omniplus.com.<br />

Or, you can simply call us at<br />

+49 (0)621/740-2487 for more information.<br />

We’ll be pleased to hear from you.<br />

The OMNIplus DriverTraining program<br />

is offered in two versions:<br />

• Arrival in Neu-Ulm by 8.00<br />

• Briefing on the new vehicle during the<br />

morning<br />

• Training (acc. to BKrFQG) during the<br />

afternoon<br />

• Training ends at 10.00<br />

• Arrival in Neu-Ulm by 13.00<br />

• Briefing on the new vehicle during the<br />

afternoon<br />

• Training (acc. to BKrFQG) the next<br />

morning<br />

• Training ends at 13.00


<strong>Setra</strong> Family News | 27<br />

Tur20<strong>11</strong>, Göteborg (Sweden)<br />

At the end of March, <strong>Setra</strong> was on location<br />

with a S 417 HDH at the Swedish Exhibition<br />

Center in Göteborg, at the Bus Sector State<br />

Association’s stand. A “60 Years” specialedition<br />

S 416 HDH model was available for<br />

test drives.<br />

<strong>Setra</strong> Träff, Eksjö (Sweden)<br />

On January 14/15, 20<strong>11</strong>, a customer event<br />

was held at the Vehicle Training Center in<br />

Eksjö where a S 4<strong>11</strong> HD and a special-edition<br />

S 416 HDH were exhibited.<br />

Persontrafik, Stockholm (Sweden)<br />

Between October 26 and 28, 2010, <strong>Setra</strong>’s<br />

very popular solution for combining people<br />

transit and goods transportation was<br />

presented, a S 417 UL with the GR-3500<br />

trailer.<br />

<strong>Setra</strong>Show Kerpen (Germany)<br />

As in Leipzig, <strong>Setra</strong>’s spectacular ABA demonstration<br />

sparked high-level interest in<br />

Kerpen. The many visitors from the region<br />

had a unique opportunity to find out about<br />

<strong>Setra</strong>’s 60-year history.<br />

<strong>Setra</strong> Grand Prix, Nürburgring/Eifel<br />

(Germany)<br />

In April, it was once again time for the popular<br />

<strong>Setra</strong> Grand Prix event! The Nürburgring’s<br />

exciting racing atmosphere proved irresistible<br />

to the many enthusiastic bus drivers,<br />

who could once again show off their skills<br />

and expertise in <strong>Setra</strong> coaches. A novelty<br />

testing highlight of the event was the night<br />

drive exercise (see cover story p. 10).<br />

An award-winning presentation: the <strong>Setra</strong> stand at the Philoxenia exhibition in Thessaloniki, Greece<br />

A look back and a look ahead at trade shows:<br />

Rendez-vous with <strong>Setra</strong><br />

In the bus sector, personal business contacts are extremely important. For this very reason, trade<br />

shows are popular meeting places. Here, <strong>Setra</strong>Family gives you an overview of those recently<br />

experienced and those to come.<br />

A look back:<br />

26 th Philoxenia 2010, Thessaloniki<br />

(Greece)<br />

In November, 15,000 visitors attended the<br />

tourism show in Thessaloniki, to admire the<br />

wares presented by 359 exhibitors. At the<br />

<strong>Setra</strong> stand, along with a TopClass S 4<strong>11</strong> HD<br />

and a ComfortClass S 415 GT-HD, original<br />

replacement parts were presented by<br />

OMNIplus. The <strong>Setra</strong> presentation was supported<br />

by the Leoforeia Stamatiou S.A.<br />

company, the EvoBus distributor in Greece<br />

and Cyprus. The result was a “Best in Class”<br />

trade show stand that received the “Special<br />

award for the most well organised presentation”<br />

from the HELEXPO organisation.<br />

18 th International Used Coach & Bus<br />

Show (IGOM), Neu-Ulm (Germany)<br />

Close to 1,700 international visitors came<br />

together at the beginning of the year for the<br />

traditional New Year Used Coach & Bus<br />

Show in Neu-Ulm, which once again turned<br />

out to be a significant contact platform with<br />

true international flair. The selection included<br />

over 200 pre-owned vehicles of various<br />

brands, 75 of which found new owners at<br />

the event.<br />

CMT Stuttgart<br />

At the Stuttgart tourism show at the end of<br />

January, the WBO association and three<br />

customers with <strong>Setra</strong> coaches were on site.<br />

Premium coaches at the CMT!<br />

<strong>Setra</strong>Show Leipzig (Germany)<br />

The highlight at the Zwenkau ServiceCenter<br />

was the original <strong>Setra</strong> S 8 from 1951, the<br />

first bus built with a self-supporting frame.<br />

Further highlights at the <strong>Setra</strong>Show in early<br />

spring were the S 416 HDH and the specialedition<br />

S 415 HD, which were available for<br />

test drives along with other models.<br />

A look ahead:<br />

RDA Workshop, Cologne (Germany)<br />

At the International Bus Tourism Exhibition<br />

in Cologne, service providers from all tourism<br />

sectors will be presenting a cross-section<br />

of their offerings, travel destinations,<br />

and accessories. At this year’s RDA Workshop,<br />

not only will <strong>Setra</strong> be celebrating its<br />

60 th anniversary in Hall 10, the trade show<br />

itself will be turning 60 as well.<br />

July 26-28, 20<strong>11</strong><br />

Information: www.rda.de<br />

80 th Izmir Enternasyonal Fuari, Turkey<br />

This very popular exhibition always delivers<br />

a very unique experience to its visitors.<br />

Due to high temperatures, the show only<br />

opens its doors at 17:00. And until 1:00 in<br />

the morning, visitors can chat and admire<br />

the wares in a relaxed atmosphere. <strong>Setra</strong><br />

will be present with three coaches at the<br />

VARSAN <strong>Setra</strong> distributor’s stand at the<br />

Lozan entrance. Austria is partner country<br />

to the 20<strong>11</strong> exhibition.<br />

September 8-18, 20<strong>11</strong><br />

Information: ief.izfas.com.tr<br />

Transexpo Kielce, Poland<br />

<strong>Setra</strong>’s 60 th anniversary will be the highlight<br />

at the 800 sq m stand in Hall E shared by<br />

<strong>Setra</strong>, Mercedes-Benz, and OMNIplus. A <strong>Setra</strong><br />

special-edition S 415 HD will be presented.<br />

September 20-22, 20<strong>11</strong><br />

Information: www.targikielce.pl<br />

Busworld, Kortrijk (Belgium)<br />

<strong>Setra</strong> will be exhibiting with a new stand<br />

concept in Hall 5 at Europe’s largest bus<br />

and coach trade show. The complete <strong>Setra</strong><br />

family – including operators, drivers, manufacturers,<br />

and suppliers – will all come together<br />

to enjoy a welcoming, comfortable<br />

get-together. This year too, the <strong>Setra</strong> Design-<br />

Center will be part of the excitement, with<br />

its large selection of materials and paints.<br />

October 21-26, 20<strong>11</strong><br />

Information: www.busworld.org<br />

Other shows and exhibitions:<br />

• Transport, Lillestrøm, Norway,<br />

September 8-10, 20<strong>11</strong><br />

• Rencontres nationales du transport<br />

public, Strasbourg, France,<br />

October 12-14, 20<strong>11</strong><br />

• <strong>Setra</strong>Show Kloten, Switzerland,<br />

November 3/4, 20<strong>11</strong><br />

• <strong>Setra</strong>Show Neu-Ulm, Germany<br />

November 5/6, 20<strong>11</strong><br />

• <strong>Setra</strong>Show Salzburg, Austria,<br />

November <strong>11</strong>-13, 20<strong>11</strong>


28 | <strong>Setra</strong> Best in Class<br />

<strong>Setra</strong> Family News | 29<br />

<strong>Setra</strong> Factory Tour – Warehousing:<br />

“Chaos” with a system<br />

For the first part of our “<strong>Setra</strong> Factory Tour” series, we spoke with foreman Walter Adolf about the<br />

so-called “chaotic warehousing” system. For 38 years, Mr Adolf was employed as testing engineer<br />

and supervisor at <strong>Setra</strong>. Today, he gives guided tours to visitors through the plant he knows so well.<br />

Mr Adolf, Einstein<br />

knew early<br />

on that only a<br />

genius can master<br />

chaos. Does<br />

the same apply<br />

to chaotic warehousing?<br />

Indeed. “Chaotic<br />

warehousing” is only possible with a finely<br />

tuned and highly sophisticated system. And<br />

optimally functioning warehousing software<br />

is a prerequisite to its success. That’s chaos<br />

with a system! With today’s fully automatic<br />

warehousing, you save space, personnel,<br />

and time. The storage and retrieval machine<br />

stores parts where there is room for them,<br />

remembers exactly where, and retrieves<br />

them as needed.<br />

Do you use automatic warehousing in<br />

all warehouses?<br />

No. In just-in-time warehouses, there are<br />

pre-specified locations for parts. And the<br />

forklifts deliver them directly to the line as<br />

required.<br />

Why don’t all parts go directly<br />

to the line?<br />

Because <strong>Setra</strong> produces its vehicles with<br />

many variations. Approximately 95 percent<br />

of all coaches are produced taking into account<br />

special customer wishes and needs.<br />

On average, each bus meets <strong>11</strong> special<br />

customer wishes. So every bus requires different<br />

parts and configurations.<br />

How does a production line worker<br />

know what the correct configuration is?<br />

Part lists are detailed in the vehicle work<br />

plan.<br />

And how do the workers receive<br />

the materials they need?<br />

All bus-specific parts arrive at the line<br />

directly on commissioning carts. Double<br />

quantities of small parts are placed in two<br />

identical boxes at the worker’s station.<br />

Why is that?<br />

When one box is empty, a foreman gives the<br />

material sheet list to the so-called Kanban<br />

station, which is emptied three times a day.<br />

The sheet is then brought to the storage<br />

area where the materials are sourced from.<br />

After about three hours, the automatically<br />

filled box is brought back to the line.<br />

Now that doesn’t sound like chaos at all.<br />

You’re right. Only if the IT system completely<br />

breaks down, would we then experience<br />

complete chaos!<br />

<strong>Setra</strong> warehousing facts<br />

and figures:<br />

• Approx. 950 vendors supply the<br />

<strong>Setra</strong> plant.<br />

• 80-90 trucks deliver parts daily.<br />

• 132 workers and 4 supervisors are<br />

employed at the <strong>Setra</strong> plant.<br />

• Approx. 3,000 “commissionings”<br />

are executed daily.<br />

• Up to 19 coaches can be produced<br />

in a single day.<br />

• Warehouse stock is valued at approx.<br />

25 million Euros.<br />

• 42,000 different parts are stored in the<br />

production warehouse.<br />

• There are 21,300 positions in the fully<br />

automatic high-bay warehouse.<br />

• There are 5,760 shelves in the fully<br />

automatic small parts warehouse.<br />

• The warehouse has a reach of 20 days,<br />

the point at which parts need replacing.<br />

Sweden – 7 <strong>Setra</strong> S 417 UL coaches for Ceris Resor AB:<br />

Northbound with a luggage trailer<br />

At the end of 2010, seven <strong>Setra</strong> S 417 UL coaches were delivered to the Ceris Resor AB in Timrå, a<br />

company with a long tradition in the North of Sweden. Six of those are equipped with a trailer hitch.<br />

At the public transport exhibition<br />

held in Stockholm in October 2010,<br />

the first <strong>Setra</strong> S 417 UL bus with a<br />

trailer hitch for the GR-3500 trailer<br />

was presented. This combination<br />

of intercity bus and trailer is in<br />

demand – especially in the far<br />

North – and represents an excellent<br />

alternative to the more costly<br />

cargo coaches. Often, in areas of<br />

low population density, coaches<br />

targeted exclusively to passenger<br />

transit doesn’t necessarily make<br />

good financial sense. The trailer is<br />

insulated, features a cooling and<br />

heating system, a reverse camera,<br />

Spain – 14 new <strong>Setra</strong> S 415 NF coaches for Autocoaches Jiménez:<br />

To great neighbours!<br />

On that very special day it wasn’t the famous<br />

Rioja wine which brought crowds together<br />

in the provincial capital of the same<br />

name. The focus was on the 14 brand new<br />

<strong>Setra</strong> MultiClass coaches<br />

which Autocoaches Jiménez,<br />

a fourth generation<br />

bus operator, added to its<br />

fleet. 200 well-wishers gathered<br />

to celebrate the expansion<br />

of the city’s transit<br />

system, in which a half million<br />

passengers travel 1.85<br />

million km every year. Autocoaches<br />

Jiménez has a<br />

clear objective: to offer<br />

safe and comfortable public<br />

transportation meeting the expectations<br />

of the citizens of Logroño and La Rioja.<br />

With the 14 new <strong>Setra</strong> double-axle<br />

vehicles which bring together the latest<br />

a non-slip floor surface, and a lift which<br />

can carry up to 1,000 kg. The trailer<br />

can transport a maximum of two tons.<br />

“Together with <strong>Setra</strong>, we developed a<br />

solution that combines passenger transit<br />

and freight transport, without in any<br />

way affecting travel comfort”, says<br />

Benny Eriksson, managing director of<br />

Ceris Resor AB. “With the trailer we<br />

can now use the coaches during the<br />

week for line haul, while transporting<br />

freight. And then on weekends, the bus<br />

is on the road without the trailer.” <br />

In December 2010, Autocoaches Jiménez took delivery of 14 new <strong>Setra</strong> S 415 NF coaches for the<br />

urban transit system in Logroño, capital of La Rioja in Northern Spain.<br />

technology with appealing design and outstanding<br />

cost-efficiency, there is no doubt<br />

that the company’s objective will be<br />

achieved. A very special feature of the<br />

coaches is the equipment it provides<br />

for handicapped passengers: along with<br />

42 seats, all coaches offer room for a<br />

wheelchair – with unobstructed access to<br />

the interior via an electronic ramp. In the<br />

future, thanks to Autocoaches Jiménez and<br />

its new <strong>Setra</strong> MultiClass fleet, more and<br />

more neighbouring towns can be conveniently<br />

reached from Logroño using public<br />

transit. Reason enough to toast to the<br />

future of urban transit and great neighbours<br />

with a glass of Rioja.


42 | <strong>Setra</strong> Best in Class<br />

<strong>Setra</strong> Best in Class | 31<br />

USA – UMA 20<strong>11</strong>:<br />

A new motorcoach opens up<br />

all-new business opportunities<br />

At this year’s UMA Expo, the American version of the <strong>Setra</strong> ComfortClas S 407 celebrated a highprofile<br />

premiere. The second exhibition motorcoach, a TopClass S 417, found its new owner – the<br />

Canadian Trius Tours company – directly at the show.<br />

A<br />

t this year’s UMA Expo held in<br />

Florida, <strong>Setra</strong> showed off its new<br />

ComfortClass, developed especially<br />

for the American market. Just like the<br />

TopClass S 417, also exhibited at the show,<br />

the new <strong>Setra</strong> ComfortClass S 407 is a<br />

motorcoach specially designed to meet<br />

American design requirements. For Lothar<br />

Holder, Head of Sales <strong>Setra</strong> Buses and<br />

Coaches EvoBus GmbH, this model opens<br />

up new and very attractive business opportunities:<br />

“With the new ComfortClass S 407,<br />

we are offering American bus operators a<br />

very interesting and cost-effective alternative,<br />

which beautifully fulfils all our customers’<br />

needs and wishes, while delivering<br />

outstanding <strong>Setra</strong> quality.” Mr Holder has<br />

good reason to be optimistic about the<br />

new launch. The American version of the<br />

TopClass 400 was presented at the UMA<br />

Expo held in Orlando in 2003 and its success<br />

has been remarkable: 900 units of the<br />

luxury motorcoach are now being driven in<br />

the USA, Canada, and Mexico.<br />

American design<br />

As in Europe, there are differences between<br />

the American TopClass and Comfort-<br />

Class models, especially with regards to<br />

interior equipment. The ComfortClass S 407<br />

motorcoach’s exterior appearance is<br />

shaped by the American-standard mirror<br />

system and from the front and rear bumpers.<br />

A robust frame at the front of the coach<br />

in combination with the bumper significantly<br />

absorb impact in the case of a collision,<br />

in accordance with American regulations.<br />

The rear bumper, which is positioned under<br />

the LED rear lights specially developed<br />

for the ComfortClass S 407, also fulfils<br />

stringent regulations. The LED docking<br />

lights ensure excellent all-around visibility,<br />

while delivering high-performance luminosity<br />

and a long service life. As an option,<br />

the ComfortClass S 407 can be equipped<br />

with a wheelchair lift.<br />

An environmentally friendly engine in<br />

two versions<br />

As does the TopClass S 417, the American<br />

S 407 CC newcomer fulfils American EPA 10<br />

emission standards (see box to the right).<br />

This is guaranteed by a Mercedes-Benz engine,<br />

which in combination with an Allison<br />

automatic transmission and a performance<br />

level of 306 kW/1,966 Nm, is available as<br />

standard. Optionally, the motorcoach can<br />

be equipped with an engine delivering a<br />

performance of 336 kW/2,100 Nm. For this<br />

higher-powered version, customers can<br />

choose between ZF AS-Tronic and Allison<br />

transmissions.<br />

The TopClass drives off to its new home<br />

in Canada<br />

The second vehicle, a TopClass S 417, found<br />

its new owner during the UMA: Trius Tours,<br />

the largest private <strong>Setra</strong> customer in Canada<br />

with a current fleet of 15 <strong>Setra</strong> motorcoaches.<br />

The 13.67 metre long TopClass<br />

S 417 is the first adapted <strong>Setra</strong> touring motorcoach<br />

for Canada. It is equipped with an<br />

integrated rear window and a TopSky glass<br />

roof, and offers room for 56 passengers. Its<br />

Mercedes-Benz OM <strong>47</strong>1 engine meets<br />

American EPA 10 emission standards. The<br />

Front Collision Guard ranks among its many<br />

advanced safety standards. <br />

US EPA emissions standard:<br />

a success story for <strong>Setra</strong><br />

On January 1, 2010, the American Environmental<br />

Protection Agency drastically tightened<br />

the EPA emission standards’ threshold<br />

values for nitrogen oxide in the United<br />

States. As compared to the previous EPA<br />

07, nitrogen oxide levels had to be significantly<br />

reduced, and this entailed considerable<br />

technological challenges for all vehicle<br />

manufacturers.<br />

<strong>Setra</strong> was able to strongly capitalise on<br />

BlueTec® diesel technology and on the<br />

wealth of experience gained with the European<br />

vehicles which have been working<br />

with AdBlue since the introduction of<br />

EURO IV norms. With BlueTec®, an engine<br />

runs more efficiently, while particulate<br />

emissions and fuel consumption are considerably<br />

optimised. Here, <strong>Setra</strong> was successful<br />

at further reducing fuel consumption<br />

versus EPA 07 in spite of tightened<br />

emission controls. These developments are<br />

being very well received by <strong>Setra</strong> customers,<br />

and recent large orders from<br />

Screamline (six vehicles) and Academy Bus<br />

Lines in New Jersey (ten vehicles) bear witness<br />

to this fact.<br />

For more information on BlueTec® technology,<br />

you can also read the article on page 34<br />

“Only bike travel is more environmentally<br />

friendly”.


32 | <strong>Setra</strong> Family News <strong>Setra</strong> Family News | 33<br />

<strong>Setra</strong> book tip:<br />

“All aboard, please!”<br />

Klaus Axel Finken – hobby writer and <strong>Setra</strong> fan – has written a most entertaining<br />

book. Subline: “For risks and side-effects, consult your bus driver<br />

and tour guide.”<br />

ISBN: 978-3-8423-5106-6<br />

Kazakhstan – a <strong>Setra</strong> S 415 HD for the HC Barys hockey club:<br />

TopClass for TopTeams<br />

The HC Barys hockey club from Astana, the capital of Kazakhstan, has successfully positioned itself<br />

in the Russian league. And now, a <strong>Setra</strong> S 415 HD drives the “snow leopards” from stadium to stadium.<br />

Klaus Axel Finken, born in 1967, has been<br />

driving <strong>Setra</strong> touring coaches since 1989.<br />

With his choice of career, he fulfilled a<br />

dream he had as a five-year-old. At the<br />

time, he had been seduced by the community<br />

school bus, a <strong>Setra</strong> S 9 with a Henschel<br />

engine and roof-edge glazing. Since then<br />

his passion for the <strong>Setra</strong> brand has done<br />

nothing but become stronger. In fact, he<br />

has never driven another brand – from the<br />

<strong>Setra</strong> S 2<strong>11</strong> HD in the driving school all the<br />

way through to today’s S 4<strong>11</strong> HD and S 416<br />

GT-HD. As seat belt regulations were introduced<br />

in 2006, Klaus Axel Finken started<br />

informing his guests with verses he wrote<br />

himself – with great success. That’s where<br />

he got the idea for his book “All aboard,<br />

please!”. It is an entertaining and humorous<br />

collection of anecdotes from his everyday<br />

life as a driver. And it makes one thing very<br />

clear: the fact that Mr Finken sees his work<br />

not only as a job, but as a real calling. <br />

A vintage <strong>Setra</strong> S 9 treasure:<br />

An old flame never dies<br />

As a child Wilhelm Meller was driven to school every day in a <strong>Setra</strong> S 9. Many years later, he made a<br />

wonderful discovery ...<br />

Even from a distance, ten-year old Wilhelm<br />

Meller could easily recognise and decipher<br />

the sound of a <strong>Setra</strong> S 9’s engine. The drive<br />

to school in a <strong>Setra</strong> was always the highlight<br />

of his day – it’s where he did his homework,<br />

experienced his first love, and took over the<br />

best seat at the back of the bus. Years later,<br />

as a professional bus operator, Wilhelm<br />

Meller met up with another operator who<br />

mentioned in passing that he still has an old<br />

<strong>Setra</strong> in his barn. Wilhelm’s curiosity was<br />

most definitely sparked. As he saw the old<br />

<strong>Setra</strong> S 9, he could hardly believe his eyes –<br />

his old school bus! And he knew right away:<br />

he had to have it. After much persuasion and<br />

over 2,000 hours of work, the <strong>Setra</strong> S 9 now<br />

shines with renewed splendour. And every<br />

time Wilhelm Meller drives it, whether to a<br />

celebration or a special event, memories of<br />

his childhood come to life.<br />

<br />

T<br />

he HC Barys club was founded in<br />

1999 and, since the 2008/09<br />

season, has been playing in one of<br />

three non-Russian teams in the continental<br />

hockey league (KHL), the highest possible<br />

Russian division. Teams from Kazakhstan,<br />

Latvia, Russia, and Belarus all play in the KHL.<br />

Spectacular design<br />

The new <strong>Setra</strong> S 415 HD team bus has<br />

much to offer the Kazakh 2008 and 2009<br />

champions, known as the “snow leopards”:<br />

49 seats with leather seating, an additional<br />

heater, and a truly spectacular looking<br />

coach. The coach, bearing the blue and<br />

white club colours, features a larger-thanlife<br />

snow leopard – the animal which is<br />

found on the club logo and is Kazakhstan’s<br />

national symbol.<br />

A perfect bus for top athletes<br />

Following its credo, “TopClass for Top-<br />

Teams”, <strong>Setra</strong> has succeeded at establishing<br />

itself in the world of sports as an exceptionally<br />

competent and reliable partner for<br />

outstanding performance and extraordinary<br />

standards of achievement. The HC<br />

Barys team became aware of the bus brand<br />

from Neu-Ulm through other Russian clubs<br />

with team coaches. The fact that the<br />

coaches adapt perfectly to the needs of top<br />

athletes was decisive for the Kazakhs as<br />

well. In fact, they are now seriously looking<br />

into the purchase of a second bus.<br />

A strong partnership<br />

HC Barys and the <strong>Setra</strong> sales team are<br />

proud of the excellent collaboration and are<br />

looking forward to future projects with the<br />

sports club. There is one person, however,<br />

who is even more delighted. And that is the<br />

“snow leopards” bus driver, who was the<br />

first driver from the Central Asian region to<br />

compete in this year’s <strong>Setra</strong> Grand Prix.


34 | <strong>Setra</strong> Best in Class <strong>Setra</strong> Best in Class | 35<br />

Travelling by bus:<br />

Only bike travel is more<br />

environmentally friendly<br />

Bus tours are the cleanest and most CO 2<br />

-efficient way to travel. Comparatively, coaches are way<br />

ahead of planes. And, they not only create less CO 2<br />

than cars, but also considerably less noise. Even<br />

trains cannot keep up with coaches in terms of their ecological balance sheet.<br />

V<br />

acations with a focus on environmental<br />

consideration are booming.<br />

An ever increasing number of<br />

Germans clearly give thought to taking vacations<br />

that are ecologically and socially<br />

responsible. Whether at “organic” hotels,<br />

sustainable resorts, or socially compatible<br />

holidays on the farm, eco-tourism is most<br />

definitely in. And with good reason. According<br />

to the World Tourism Organisation, the<br />

tourism industry, with its 900 million travellers<br />

a year, contributes as much as five percent<br />

of global greenhouse gas emissions.<br />

Environmental concerns certainly aren’t<br />

preventing the Germans from being the<br />

world’s most enthusiastic travellers. According<br />

to the WWF conservation organisation,<br />

each German produces a ton of carbon<br />

dioxide through travelling alone, compared<br />

to a quarter of a ton for the rest of the<br />

world. Factors such as arriving and departing,<br />

method of transportation on site, leisure<br />

activities, hotel and board, are mainly<br />

responsible for the poor ecological balance<br />

sheet.<br />

Departure and arrival make<br />

a big difference<br />

Arrivals and departures make up the lion’s<br />

share of these vacation emissions. Travelling<br />

in a bus represents the cleanest and<br />

most CO 2<br />

-efficient method of travel. And in<br />

fact, only bicycles carry passengers to their<br />

A single bus, with an average occupation rate,<br />

can replace up to 30 cars<br />

Photo: RVBW AG<br />

destination in a way that is even more environmentally<br />

friendly. A study conducted in<br />

2008 by the Heidelberg Institute of Energy<br />

and Environmental Research (ifeu) showed<br />

that an average bus traveller in Germany<br />

uses only 0.7 litres of diesel per 100 km,<br />

travelling by train approx. 1.2 litres and by<br />

car as much as 1.8 litres, i.e. as much as<br />

double. Flying, which requires seven times<br />

more energy for an identical route, leaves<br />

the most disastrous carbon footprint.<br />

Pollution reduction thanks to Euro norms<br />

It can be assumed that coaches will continue<br />

to achieve positive environmental balances<br />

in the future. An RDA projection for<br />

2015 estimates that even further reductions<br />

(partially over 80 %) of environmental<br />

pollution will be seen compared to 2007.<br />

Euro emission norms have significantly<br />

contributed to lowering particulate matter<br />

(PM) and nitrogen oxide emissions. Since<br />

the introduction of Euro norm standards in<br />

1990, particulate matter emissions from<br />

coaches have been reduced from 1.1 (Euro<br />

0) to 0.03 (Euro V) or even 0.02 (voluntary<br />

RRV standard) grams per kilowatt-hour. In<br />

the case of nitrogen oxide, there has been a<br />

reduction from 14.4 to 2.0 g/kWh.<br />

BlueTec® as key technology<br />

<strong>Setra</strong> has always been state-of-the-art in<br />

this regard as well. As early as in 2006, the<br />

first coaches with Euro V were available,<br />

and since 2007 all coaches are offered in<br />

Euro V versions. BlueTec® diesel technology<br />

g CO 2<br />

-equivalent/Seat-km<br />

120<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

Touring bus<br />

is a key component to fulfilling current and<br />

future emission and “immission” requirements.<br />

BlueTec® offers the best of both worlds: an<br />

efficient, high-performance engine, which<br />

optimises particle emissions and consumption,<br />

and an SCR system (Selective Catalytic<br />

Reduction), which achieves NOx reduction.<br />

Furthermore, <strong>Setra</strong> offers a solution<br />

with or without a particle filter, to voluntarily<br />

achieve even lower EEV standard values.<br />

The most stringent environmental policies<br />

regarding procurement and maintenance<br />

Car* Train** Inland flight***<br />

According to projections for 2015 regarding expected greenhouse emissions,<br />

the bus will easily defend its leading position versus trains, planes, and cars<br />

Source: ifeu Heidelberg 2009<br />

*Petrol engine **> 200 km/h ***Distance 500 km<br />

are therefore fulfilled, while long-term access<br />

to large European cities is secured.<br />

On request, <strong>Setra</strong>’s low-entry bus can even<br />

receive “Blue Angel” environmental certification.<br />

An independent jury came to the<br />

conclusion that this meets with criteria<br />

along the entire value chain, e.g. through<br />

low noise emissions, non-use of ozonedepleting<br />

substances, and others.<br />

An environmentally sound value chain<br />

It takes more than simply state-of-the-art<br />

drive technology to create an environmentally<br />

friendly bus. If the objective is to be<br />

“Best in Class”, environmental protection<br />

needs to be acknowledged and considered<br />

in all areas of production. This applies not<br />

only to the vehicles themselves, but to the<br />

entire value chain.<br />

Bearing all this in mind, at the <strong>Setra</strong> plant in<br />

Neu-Ulm, site-related environmental protection<br />

is practiced, whereby for instance,<br />

the exhaust heat produced through the<br />

generation of compressed air is used to<br />

heat the assembly halls. As well, the new<br />

administrative building is supplied with environmentally<br />

compatible panel heating and<br />

regenerative geothermal energy to ensure a<br />

comfortable room climate.


36 | <strong>Setra</strong> Best in Class<br />

<strong>Setra</strong> Highlight | 37<br />

A look behind the scenes:<br />

The birth of a luxury coach<br />

One of the special-edition models <strong>Setra</strong> is introducing to the market in the context of its 60 th anniversary<br />

is going to the Hummel company in Kirchzarten. <strong>Setra</strong>Family followed the coach’s production<br />

process, documenting the highlights for you.<br />

The <strong>Setra</strong> special-edition TopClass:<br />

Coveted coach models<br />

For its 60 th anniversary, a limited, special-edition series of luxury <strong>Setra</strong> coaches is available. The<br />

TopClass 400 models feature metallic paint finishes, exclusive equipment details, and staggered seating.<br />

F<br />

or years, the <strong>Setra</strong> TopClass has<br />

embodied unmatched comfort,<br />

customised luxury, outstanding<br />

safety, and innovative technology. With its<br />

new special-edition models, <strong>Setra</strong> has even<br />

managed to exceed this standard of excellence,<br />

bringing together supreme expertise<br />

in coach engineering with reminders of the<br />

legendary Kässbohrer success story.<br />

Something very special at first glance<br />

At the CustomerCenter in Neu-Ulm, visitors<br />

are welcomed by two impressive specialedition<br />

demonstration models with “snowflake”<br />

designs. The refined, white pearl<br />

metallic finish wraps the <strong>Setra</strong>s in an aura<br />

of elegance and exclusivity. Of course, the<br />

special-edition coaches can also be produced<br />

in any colour the customer would<br />

like. Passengers are bound to enjoy the<br />

luxurious Voyage Plus seats, which are<br />

staggered by 6 cm to the front, enabling<br />

more space in the shoulder area, as well as<br />

an enhanced view to the side. The interior<br />

of the TopClass 400 features a series of<br />

lovingly executed details such as the<br />

traditional Kässbohrer logo on the hubcaps,<br />

steering wheel, and porcelain vase at the<br />

A column, paying an attractive tribute to<br />

<strong>Setra</strong>’s early years. The instrument panel<br />

and steering wheel are available in matt<br />

black or matt brown, with bird’s eye maple<br />

finish inserts. The driver and tour guide’s<br />

seats are designed to suit.<br />

A heritage of safety<br />

This special coach edition has much more<br />

to offer than outstanding exclusivity. With<br />

the Adaptive Cruise Control (ART) and<br />

Active Brake Assist (ABA) features, it also<br />

gives passengers the greatest possible<br />

safety à la <strong>Setra</strong>. And, of course, the<br />

special-edition coaches can be optionally<br />

equipped with additional safety systems,<br />

such as the Electronic Stability Programme<br />

(ESP®), Brake Assist (BA), and Lane Assist<br />

(SPA).<br />

Anniversary package in the cockpit<br />

The exclusive anniversary models are<br />

available for all TopClass coaches. Since<br />

their very first presentation at the <strong>Setra</strong>-<br />

Show in Neu-Ulm, many have found proud<br />

owners. A plaque in the cockpit identifies<br />

the special-edition series number. The<br />

number 1 and, of course, the number 60,<br />

the special 60-year anniversary plaque, are<br />

especially coveted.<br />

<br />

S 415 HD equipment –<br />

at a glance:<br />

• Red, retro-style K logo on hubcaps and<br />

leather steering wheel<br />

• Porcelain vase on the A column with red<br />

K logo<br />

• Staggered (6 cm) Voyage Plus seating<br />

• Instrument panel and leather steering wheel<br />

with decorative bird’s eye maple inserts<br />

• Adaptive Cruise control (ART) with Active<br />

Brake Assist (ABA)<br />

• Illuminated <strong>Setra</strong> logo at the front entrance<br />

• Plaque in the cockpit area with the specialedition<br />

series number<br />

• 60-year logo on sides, front, and rear<br />

• iPod connection and USB interface<br />

I<br />

n 1929, company founder Rudolf<br />

Hummel laid the cornerstone for a<br />

firm that today travels through all of<br />

Europe with 13 <strong>Setra</strong> touring coaches and<br />

line-haul buses. Way back then, passengers<br />

were transported in trucks which had been<br />

rebuilt into “buses”.<br />

A <strong>Setra</strong> customer right from the beginning<br />

The seventh <strong>Setra</strong> S 8 ever built went to the<br />

Hummel company in 1952. Rudolf Hummel<br />

had seen a drawing of the self-supporting<br />

construction concept and was so impressed<br />

that he immediately ordered one.<br />

He saw this construction approach as<br />

embodying the future of bus design – as<br />

well as the future of his company. Today,<br />

Hummel operates a <strong>Setra</strong> fleet comprising<br />

13 coaches and buses.<br />

Part of the <strong>Setra</strong> family<br />

Along with the more tangible facts, such as<br />

resale value, reliability, cost-effectiveness,<br />

and safety, a positive business partnership<br />

is in the foreground for Werner Hummel, his<br />

wife and sons: “You do business with a company<br />

and its people over many decades, you<br />

identify closely with the product and<br />

develop very close contacts in all areas.”<br />

Special-edition S 4<strong>11</strong> HD<br />

With its purchase of a 60-year specialedition<br />

model, the Hummel company is<br />

ideally positioned to offer its customers<br />

only five-star coach travel from now on.<br />

The new TopClass D 4<strong>11</strong> HD will be used in<br />

European touring applications. The fact that<br />

he once again chose to invest in a <strong>Setra</strong><br />

was a given for Werner Hummel: “Reliability<br />

and safety are the most important factors<br />

in this business. <strong>Setra</strong> is and will always be<br />

a top-quality product.”<br />

From a shell to a full-fledged coach<br />

As with any <strong>Setra</strong>, the bodyshell is the platform<br />

for a special-edition coach. Cathodic<br />

dip painting (KTL) is an electrochemical<br />

process whereby the bodyshell is coated in<br />

an electrically conductive immersion bath.<br />

A closed film of coating is thus created on<br />

the surface of the bodyshell. The KTL<br />

process results in a uniform coating of all<br />

metal surfaces and cavities, with excellent<br />

surface qualities and long-term resistance<br />

to rust. This is how the cornerstone for the<br />

exceptionally long service life of the new<br />

S 4<strong>11</strong> HD is set.<br />

The Hummel company’s special-edition,


<strong>Setra</strong> Family News | 39<br />

A vintage <strong>Setra</strong> S 150:<br />

Forever <strong>Setra</strong>!<br />

A wonderful love story: Frank W. Uhlig (60) from Darmstadt and his 40 year old <strong>Setra</strong> S 150 have<br />

been inseparable over the last two years.<br />

It all began on eBay, when Frank W. Uhlig<br />

bought a <strong>Setra</strong> S 150 for 8,850 Euros from<br />

its previous owner in Switzerland. From<br />

that moment on, the two have been travelling<br />

together everywhere, most often with<br />

Frank’s wife Gisela and their son Jonas.<br />

Early last year, they journeyed to bitter-cold<br />

central Sweden. “It’s really fascinating how<br />

quickly this Henschel engine starts with the<br />

press of a button at temperatures of minus<br />

15 degrees. No pre-heating, no grinding, it<br />

just starts – immediately. Fantastic. The quality<br />

is amazing still today!”, comments Frank<br />

Uhlig, full of praise for his loyal travelling companion.<br />

The original 6-cylinder engine has<br />

already covered 850,000 kilometres, but you<br />

would never know it. Even the Eberspächer<br />

auxiliary heating still runs like clockwork.<br />

The dream team has been to Portugal as<br />

well – a further 6,500 kilometres which the<br />

vintage <strong>Setra</strong> mastered without a glitch.<br />

Recently, the two went on a spin to Costa<br />

Brava. What’s next? “We’ll see”, Uhlig grins,<br />

“we’ll be travelling until one of us no longer<br />

can.”<br />

<br />

“naked” model then takes its very first<br />

trip by train from Mannheim to Neu-Ulm,<br />

where the S 4<strong>11</strong> HD’s body is treated to a<br />

top coat. This takes place in the paint<br />

finishing line. Two painting robots are used<br />

for the structural paints and the two unicolour<br />

paints specific to the Hummel<br />

coach. The special-edition coach is slowly<br />

taking shape.<br />

Meanwhile, in the pre-assembly department,<br />

the powertrain, comprising an engine,<br />

transmission, and alternators, is completed.<br />

It is then transported to the bodyshell in a<br />

lift truck and assembled. Now we have a<br />

very special model with a “heart”.<br />

As a next step, the wheels are mounted to<br />

the Hummel TopClass coach with the help<br />

of a lifting device. The coach is then lifted<br />

from the raised assembly system and from<br />

here on, it stands on its own wheels. From<br />

the outside, the special-edition Hummel<br />

coach is very imposing. And now, it’s time<br />

to work on the interior which was also conceived<br />

to suit the tastes of its future owner.<br />

Before proceeding to seat assembly, all<br />

bulky components such as air ducts,<br />

lavatory cabin, and on-board kitchen are<br />

assembled. Using a specially developed<br />

conveyor, the Voyage Supreme recliners in<br />

cognac-coloured leather and Dinamica<br />

dark-brown accents are brought into the<br />

S 4<strong>11</strong> HD through the windshield opening,<br />

where they are taken on by two fitters and<br />

mounted in staggered double-seats. The<br />

same takes place with seats facing each<br />

other in the seating unit. The coach is now<br />

becoming more and more comfortable.<br />

There is one very important missing part:<br />

the windshield, with which the assembly<br />

process is almost complete. Electrical<br />

testing, an air conditioning test run, quality<br />

control, and finishing are next. To check the<br />

speedometer and brakes, the S 4<strong>11</strong> HD is<br />

put through brake testing via an automated<br />

program. Then, all measured values are<br />

recorded in the comprehensive assembly<br />

documentation.<br />

The coach then receives its customised<br />

lettering. And finally, the newest member of<br />

the Hummel fleet is ready to take on the<br />

first journey of its long service life – with<br />

the Hummel company in Kirchzarten,<br />

Germany.<br />

<br />

Prague – <strong>Setra</strong> Forum for next-generation operators:<br />

Dialogue with young bus operators<br />

40 young bus operators from nine European countries met at the Young Bus Operators (YBO) Forum<br />

to share information, experiences, and thoughts.<br />

It was the <strong>11</strong> th meeting of the Young Bus<br />

Operators (YBO), an initiative <strong>Setra</strong> brought<br />

to life in 2000 to promote international dia-<br />

logue between young bus operators. Since<br />

then, <strong>Setra</strong> has been organising the Forum<br />

yearly, where the YBOs are informed on relevant<br />

topics and have an opportunity to<br />

share experiences with their peers from<br />

around the world. At this year’s Forum, the<br />

next generation of bus operators will be focusing<br />

on “Generation change” with seminars<br />

and workshops addressing the topic of<br />

transferring the company from ‘senior’ to<br />

‘junior’ management.<br />

For Lothar Holder, Head of Sales <strong>Setra</strong><br />

Buses and Coaches EvoBus GmbH, this<br />

Forum is also of great benefit to the <strong>Setra</strong><br />

brand itself: “Through the <strong>Setra</strong> Young Bus<br />

Operators initiative, we are always at the<br />

cutting edge of current developments. We<br />

find out about the issues facing the future<br />

generation of operators and we can ideally<br />

prepare for them.”<br />

The YBOs make use of this unique crossborder<br />

network for a lot more than just exchanging<br />

information. Many international<br />

friendships have come to be, whereby<br />

members get together, have fun, and support<br />

each other wherever they can – just<br />

like in a true family.


40 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Highlight | 41<br />

Great marks in the readers’ survey:<br />

Thank you, dear readers!<br />

In the previous issue of the <strong>Setra</strong>Family magazine, we invited our readers to take part in a survey and<br />

we thank everyone for their constructive feedback.<br />

ver 80 percent of the participants in<br />

O our survey gave the <strong>Setra</strong>Family excellent<br />

marks. And we are delighted with<br />

this positive feedback! The mix of short<br />

news and longer articles seems to be right<br />

and the <strong>Setra</strong>Family is most often read by<br />

several people in all companies. Your excellent<br />

marks are not, however, reason for us<br />

to sit back on our laurels. We will be incorporating<br />

your input on topics, article length,<br />

and design into our future magazines – in<br />

view of continuously improving and meeting<br />

your needs even more closely. For this reason,<br />

we would be pleased if you kept providing<br />

us with your suggestions.<br />

We congratulate the winners of the digital<br />

camera, the bus models, and <strong>Setra</strong> art<br />

calendars!<br />

<br />

Welcome to the <strong>Setra</strong> Family<br />

Austria: Dietmar Zellinger GmbH, Offenhausen • Gitschtal Reisen Wistian GmbH, Weißbriach • Kerngast-Reisen GmbH, Mettersdorf am<br />

Saßbach • Lorenz Wilhelmer Autobusunternehmen, St. Lorenzen • Montafonerbahn AG, Schruns • Schlatzer Georg Autobusunternehmen,<br />

Puch bei Weiz • Belgium: De Strycker, Lokeren • Feyen, Malmedy • Canada: Divine Transportation/Michelangelo-Phoenix, AZ •<br />

San Joaquin/Delta College - Stockton, CA • Transportation Charter - Orange, CA • France: Couchouron, Alzonne • Lolli, Douai • Notte,<br />

Roncq • Place, Trith-Saint-Leger • Verdie, Rodez • Germany: Albrecht Ollet, Ahorntal • Andreas Pohle Omnibusbetrieb, Marsberg •<br />

Bohr Omnibus GmbH, Lautzenhausen • Bottenschein Reisen, Ehingen • Bustouristik Herbert, Nabburg • Deniffel Busunternehmen,<br />

Obergünzburg • Diekena, Upgant-Schott • Dietsche, Bonndorf • Gansneder Busreisen GmbH & Co. KG, Weilheim • Gerstmayr Reisen,<br />

Amerdingen • Graf Recke, Schacht-Audorf • Heiss Reisen, Landshut • Hieltscher-Reisen, Inh. Edeltraud Hieltscher, Waltrop • Höffmann,<br />

Vechta • Hubert Pointner, Staudach-Egerndach • Individualreisen Koch, Deligsen • Josef Haberl, Wallerfing • Kienberger FinanzierungsGbR,<br />

Thierhaupten • Klefenz, Waldshut-Tiengen • Klumpp, Baiersbronn • Lange, Niederstotzingen • Lenhard, Sandberg • Louis, Reilingen •<br />

Ludwig Metz, Sennfeld • Fa. Lust, Höchst • Müller, Birkenfeld • Nette-Reisen, Burgstädt • Omnibus Pletl, Nürnberg • Omnibusbetrieb<br />

Herzum, Korbußen • Omnibusunternehmen Gottfried Beck, Bischofwerda • Optima-Tours, Munich • Peitinger Omnibusse Koch, Peiting •<br />

Peter Rapp Busreisen, Kammeltal-Ettenbeuren • Pfeil-Reisen, Hohenstein • Pussack, Syke • Rainer Halbasch Omnibusunternehmen,<br />

Lieberose • Retours, Hannover • Schlienz-Tours, Esslingen • Seifert, Scheinfeld • StarsVivendi, Sindelfingen • Wagenhäuser Erlebnisreisen,<br />

Hofheim • Walz, Langenbrand • Weber, Bellheim • Kazakhstan: HC Barys, Astana • Liechtenstein: Liechtensteiner Bus Anstalt,<br />

Vaduz • Philipp Schädler, Triesenberg • Luxembourg: Centre de Formation pour Conducteurs S.A., Colmar-Berg • Poland: Przewozowo-<br />

Handlowo-Usugowa, Krosno • Romania: Alpina Tours SRL, Bistrita • Slovenia: Rizana, Koper • Spain: Autocares Reboredo, S.L., La<br />

Coruna • Autocares Troncoso, S.L., Salseda Casel • Autocares Vila Betriu, S.L., Organya • Autos Grabanxa, S. L., Oroso • Jesus Maria<br />

Villar Saez de Ibarra, Orio • Transports Electics Interurban, S.A., Gerona • Sweden: Abramssons, Gräsmyr • Åkerlund, Kolsva •<br />

Br Högsberg, Fjärdhundra • Ceris Resor, Timrå • Dackebuss, Långasjö • Engströms Buss, Strömsund • Kiviksbuss, Kivik• Molund,<br />

Östersund • Nittorp, Nittorp • Österlen, Ystad • Samuelssons, Alingsaes • Sjöström, Vännäs • Skillingmark, Skillingfors • Strandbergs,<br />

Falkenberg • Sydbuss, Ystad • Umeå Direkt Buss AB, Umeå • Veddige, Veddige • Switzerland: HelveCie, Satigny • Philipp Wieland<br />

Personentransporte, Courgevaux • Rösli Reisen AG, Winterthur • UK: CAB Executive Travel, Goole • Moving People, Lancashire • USA:<br />

Atlanta Shuttle - Fayetteville, GA • Coach Ride - Starkville, MS • Cross Tours - Penn Laird, VA • Daniels Tours - Lula, GA • Divine Performing<br />

Arts - Cuddebackville, NY • Eastern - New York, NY • Forever Yours Tour - Brooklyn, NY • Gotta Go Trailways - Ft. Worth, TX • Lorvel<br />

Express Tours - Menasha, WI • Mayo Tours - West Monroe, LA • MBT Worldwide - Plaistow, NH • Travel Plaza - Honolulu, HI • University<br />

of Virginia - Charlottesville, VA • Village/KSA - Southwest Ranches, FL<br />

Two luxury touring coaches for BBS Travel:<br />

Coach “jewels” of exquisite quality<br />

With 250 guests and a festive unveiling ceremony, BBS Travel, <strong>Setra</strong>’s long-term customer from Günzburg,<br />

celebrated its taking over two luxurious S 415 HD touring coaches at the <strong>Setra</strong> CustomerCenter.<br />

F<br />

or BBS’s managing director, Josef<br />

Brandner, the two new luxury<br />

coaches from the TopClass 400<br />

series, with glass roof and 2+1 seating,<br />

beautifully express his company’s new slogan<br />

‘Jewel Travel’: “Offering a customised<br />

travel experience is extremely important to<br />

us and this is something that our new<br />

‘jewels’ achieve beautifully. With <strong>Setra</strong>, right<br />

from the beginning we knew we could count<br />

on a partner with high-level expertise who<br />

would succeed in bringing new ideas to life<br />

with us.” And <strong>Setra</strong> is just as enthusiastic<br />

about its relationship with BBS Travel, as<br />

Heinz Friedrich, Senior Manager for Private<br />

<strong>Setra</strong> Customers in Germany, asserted at<br />

the ceremony: “With BBS Travel we have<br />

enjoyed a successful partnership over several<br />

years, one that is strongly forged by<br />

trust and reliability.”<br />

Luxurious 2+1 seating<br />

Along with customised equipment, such as<br />

wood floors, passenger comfort is of utmost<br />

importance to the company from Günzburg.<br />

This is generously demonstrated in the 2+1<br />

seating with leather trim, which delivers the<br />

30 passengers (max.) ample arm and leg<br />

room. The luxury concept extends to the<br />

coaches’ technology as well, with their advanced<br />

active and passive safety systems,<br />

such as the Adaptive Cruise Control feature<br />

(ART) in combination with Active Brake<br />

Assist (ABA), Lane Assist (SPA) and Front<br />

Collision Guard, which facilitates the driver’s<br />

task while significantly reducing the danger<br />

of accidents.<br />

BBS Travel’s multifaceted offering for<br />

touring and scheduled services<br />

BBS Brandner Bus Schwaben is a familyrun<br />

group of companies which began its<br />

operations back in 1926 with line haul services.<br />

Just a few years later, the first group<br />

tours were organised. Today, under Josef<br />

Brandner’s leadership, the company is active<br />

in several areas of business, including<br />

coach tours, group tours, class trips, charters,<br />

line haul, “Flexibus” – line haul on reservation,<br />

as well as travel agencies for bus,<br />

air, and sea travel.


42 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Family News | 43<br />

15 <strong>Setra</strong> S 415 UL coaches for Medenbach Traffic:<br />

Pan-European tender goes to a private<br />

firm in the German Hesse region<br />

With its purchase of 15 <strong>Setra</strong> S 415 UL coaches, the family-run Medenbach Traffic company in<br />

Weilburg in the Hesse region made the largest investment in the company’s 50-year history.<br />

For the Hessian company,<br />

this purchase<br />

represents a true<br />

milestone and is the<br />

result of a qualityoriented<br />

investment<br />

strategy. Managing<br />

director Peter Medenbach<br />

underlines his<br />

high standards to offer<br />

his passengers<br />

comfortable, safe, and reliable transportation:<br />

“In order to deliver high-level services<br />

and public transit, our decision favoured<br />

<strong>Setra</strong> coaches, which fulfil our standards of<br />

quality entirely.” The selection was preceded<br />

by a pan-European tendering process<br />

through which the family-run organisation<br />

secured two local line bundles in the Taunus<br />

area.<br />

<br />

Portugal – VPL expands its <strong>Setra</strong> fleet:<br />

“Never change a winning team!”<br />

VPL, Viagens Póvoa de Lanhoso, Lda, operates line haul services from Portugal to Switzerland. The<br />

company relies on four <strong>Setra</strong> coaches and this, not only on its long-distance routes.<br />

VPL is a family-run business with 20 employees<br />

and a fleet of six coaches, four of<br />

which are from <strong>Setra</strong>. In Switzerland, VPL<br />

operates two S 431 DT coaches with 79<br />

and 83 seats, Ambiente seating, and a glass<br />

roof. “<strong>Setra</strong>’s distinctive design, top-of-theline<br />

safety features, and unmatched comfort<br />

play a key role in our decision to invest<br />

in <strong>Setra</strong> again and again”, comments Melchior<br />

Nunes, VPL’s managing director in<br />

Portugal. “These very unique <strong>Setra</strong> qualities<br />

deliver significant benefits vis à vis our<br />

competition.”<br />

The company’s goal is to fully capitalise on<br />

these benefits. In line with its credo “Never<br />

change a winning team!”, Melchior Nunes<br />

intends to further expand its <strong>Setra</strong> fleet<br />

through the end of 2012, at which point it<br />

will include only <strong>Setra</strong> coaches. Recently,<br />

the process was initiated with the purchase<br />

of a pre-owned <strong>Setra</strong> S 417 HDH, which<br />

was picked up at the UsedVehicleCenter in<br />

Neu-Ulm. The purchase of a <strong>Setra</strong> S 416<br />

GT-HD/2 is also planned for this year.<br />

And, should VPL’s business expectations<br />

be reached, a <strong>Setra</strong><br />

S 431 DT will be added<br />

to the fleet by<br />

the end of 20<strong>11</strong>.<br />

Over the past 15<br />

years, VPL and Evo-<br />

Bus Portugal have<br />

been enjoying a close<br />

partnership. VPL became<br />

a <strong>Setra</strong> customer<br />

soon after its<br />

foundation, with the<br />

purchase of a preowned<br />

S 216 HDS bus. The success that<br />

VPL has experienced over the years with<br />

its <strong>Setra</strong> coaches has resulted in a strongly<br />

felt trust in the brand which continues<br />

to this day.<br />

<br />

Painting contest for kids:<br />

Young design talent wanted!<br />

Do you like painting? Do you like coaches? Are you also a <strong>Setra</strong> fan? Then it’s time to participate in<br />

<strong>Setra</strong>’s painting contest and to come up with your own <strong>Setra</strong> design!<br />

Maybe you already have an idea for designing<br />

your favourite bus. In this issue of the <strong>Setra</strong>-<br />

Family, you’ll find a painting template you can<br />

use as a take-off point to let your fantasy<br />

take flight. The most beautiful designs will<br />

win great prizes.<br />

You could win:<br />

1 x Aiptek Media Tablet 14000U<br />

Graphic tablet<br />

An exclusive graphic board for fast, professional<br />

creation of illustrations, drawings,<br />

industrial designs, photos, and Web designs.<br />

5 x Staedtler ergo soft colour pencils<br />

157/157 SB24, 24 sorted colour pencils<br />

with ergonomic triangular design and soft,<br />

colour-intense leads, for relaxed writing<br />

and colouring.<br />

5 x 365 ideas for painting and drawing<br />

A book full of ideas, for 365 days a year,<br />

with easy step-by-step instructions for artistic<br />

painting and drawing – an absolute<br />

must for creative families.<br />

So get inspired – ready, set, go!<br />

Closing deadline is 08-31-20<strong>11</strong>.<br />

Conditions for participation: All painted pictures sent in by 08-31-20<strong>11</strong>. will be entered in the contest. Winners will be notified in writing. Children of EvoBus employees may not participate in the contest. Cash prize payment<br />

is not possible. Legal recourse is excluded.


44 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Family News | 45<br />

Allgäu-Orient Rally:<br />

To the Orient for a great cause<br />

On April 30, with the 6 th Allgäu-Orient Rally, “one of the last automotive adventures in the world”<br />

started. Only vehicles that are at least 20 years old and cost less than 1,<strong>11</strong>1.<strong>11</strong> Euros can participate.<br />

The use of speedways and navigation devices are taboo. And, for the very first time, a bus is participating:<br />

a <strong>Setra</strong> S 215 SL.<br />

I<br />

t’s 14 years old, drives up to 90 km/h<br />

at the most, has already covered<br />

900,000 km and was until recently<br />

still active in scheduled service applications.<br />

Its purchase price: 1,100 Euros. At<br />

the end of April, the <strong>Setra</strong> S 215 SL left on<br />

its 6,000 km journey to Jordan. For all 666<br />

participants who departed from Oberstaufen,<br />

it’s all about fulfilling a humanitarian<br />

mandate in each country visited.<br />

Along with the <strong>Setra</strong> bus, 322 cars, 2 trucks,<br />

6 motorcycles, and 4 ambulances and vehicles<br />

for disabled people took part in the Rally.<br />

Participating teams could select their own<br />

route. However, in Istanbul, Salamiya, Damascus,<br />

at the Jordanian border, and in desertlike<br />

Wadi Rum, there are meeting points<br />

where the entire convoy comes together.<br />

The United Nations (UN) as main partner<br />

The Rally’s primary purpose is a charitable<br />

one, as well as contact with other cultures.<br />

For this reason the UN is a very special partner,<br />

in that its World Food Program receives<br />

the revenues generated through entry fees,<br />

sponsors as well as the sale of participating<br />

vehicles at the end of the event. Whoever<br />

best fulfills the various tasks (e.g. collecting<br />

a stamped postcard from every country),<br />

and arrives at the final destination without<br />

any failures, wins. The prize: a camel.<br />

Humanitarian assignments<br />

In Amman, the vehicles are given over to the<br />

UN’s World Food Program who sells them,<br />

and revenues are then redirected to various<br />

aid projects. Over and above fulfilling a<br />

sense of adventure, the humanitarian aspect<br />

was a key motivating factor for Martin<br />

Göggelmann and Frank Holthaus to participate<br />

in the Rally: “Our loyal <strong>Setra</strong> will most<br />

probably be used in Amman as a school<br />

bus, and I can’t imagine a better use for it.<br />

Also, each team was responsible for bringing<br />

along a used sewing machine as a donation<br />

to a women’s home in Syria.” The winners<br />

will take receipt of the camel in person<br />

on May 16 in Amman. And of course, like<br />

everything else associated with the Allgäu-<br />

Orient Rally, it will also be donated to the<br />

Bedouins on location. This year’s winning<br />

team will not have to make it home on camelback,<br />

but rather by plane.<br />

The route the <strong>Setra</strong> bus will be taking can<br />

be followed at the www.ulmerspatzenbus.de<br />

website – assuming of course that participants<br />

will be able to update the blog along<br />

the way.<br />

<br />

With <strong>Setra</strong> into the desert for a good cause. EvoBus employee Martin Göggelmann (seated 2nd front right) with the Rally team


46 | <strong>Setra</strong> Premium Service<br />

<strong>Setra</strong> Premium Service | <strong>47</strong><br />

The OMNIplus service brand:<br />

What‘s new on the Web?<br />

There is a lot going on with OMNIplus, the EvoBus service brand. Country-specific Internet pages are<br />

being updated and the European ServiceNetwork is being further expanded.<br />

<strong>Setra</strong> distributor in the Baltic region – M.E.LAT-LUX SIA:<br />

A Latvian success story<br />

Whether a torn V-belt, a clamped pulley, defective air conditioning, electronic problems or a broken<br />

door lock, the M.E.LAT-LUX SIA <strong>Setra</strong> distributor in Cesis in Northern Latvia is ready to help – around<br />

the clock.<br />

W<br />

hether on home ground or<br />

beyond borders, <strong>Setra</strong> customers<br />

know they can always<br />

count on the OMNIplus bus-specific support<br />

and service package. OMNIplus not<br />

only serves them well on the road, but also<br />

virtually, i.e. online, with freshly updated<br />

country websites. The new design is clearer<br />

and more user-friendly than ever. Users can<br />

simply select their country through the<br />

common landing page: www.omniplus.com.<br />

The updated Internet sites for Germany,<br />

Austria, and Sweden are now running online.<br />

The sites for EvoBus subsidiaries in<br />

Belgium, the Czech Republic, Denmark,<br />

Finland, France, Hungary, Spain, Italy, the<br />

Netherlands, Portugal, Russia, Romania,<br />

Poland, Greece, and the UK will follow<br />

throughout 20<strong>11</strong>.<br />

New service points in Eastern Europe<br />

Europe’s largest ServiceNetwork is continuously<br />

being improved on, and not only<br />

on the Internet. Network expansion in Eastern<br />

Europe, including Poland, the Czech<br />

Republic, Bulgaria, Romania, Russia, and in<br />

the Baltic region is progressing quickly. In<br />

2006, there were 24 service points and<br />

now there are 46 of them, including 13 in<br />

Poland. Two of the service points in Poland<br />

and the Czech Republic are EvoBus-operated<br />

service points.<br />

One reason for the speedy expansion into<br />

Eastern Europe is the growing number of<br />

vehicles in East European markets, which<br />

ensures the necessary economic platform<br />

to implement the high OMNIplus quality<br />

standards. And, since East European countries<br />

are increasingly popular as travel<br />

destinations, <strong>Setra</strong> customers from all over<br />

Europe will greatly profit from the expanded<br />

service offering.<br />

<br />

Aftersales director Albert Wilde (left)<br />

with Frank Koschatzky, the president of EvoBus Polska<br />

T<br />

he Latvian coach tour operation<br />

with its affiliated bus dealer,<br />

founded in 1992, clearly reflects<br />

the positive growth trend for the bus sector<br />

in Eastern Europe. Before the business<br />

started selling <strong>Setra</strong> coaches, there were<br />

only 20 <strong>Setra</strong> vehicles registered in all of<br />

Latvia. It took a lot of hard work to achieve<br />

a break-through. And they did! Collaboration<br />

with EvoBus was a logical next step and in<br />

1999 the contract was extended to include<br />

Estonia and Lithuania, giving M.E.LAT-LUX<br />

SIA distributor status for the Baltic region.<br />

During this time, over 100 new <strong>Setra</strong><br />

coaches as well as close to 400 pre-owned<br />

<strong>Setra</strong> buses have found a new home in the<br />

region. And the company now employs a<br />

staff of 30. Furthermore, the adjacent property<br />

has just been purchased where a new<br />

building with a testing hall, painting facility,<br />

and washing bay will be located.<br />

Close collaboration with EvoBus<br />

To ensure that the distributor’s technical<br />

expertise is kept up to par, employees from<br />

M.E.LAT-LUX SIA regularly attend training<br />

sessions at the EvoBus Training Centre in<br />

Ulm. The knowledge acquired is then communicated<br />

in-house as well as to other<br />

service points and customers in the Baltic<br />

region. M.E.LAT-LUX SIA’s 24-hour service<br />

can be reached around the clock by phone,<br />

enabling immediate contact with the driver<br />

in the case of a breakdown. A service shop<br />

sprinter with replacement parts and special<br />

tools is also on hand. More extensive support<br />

is available as well. If, for instance, a<br />

bus’s windshield breaks and a replacement<br />

isn’t in stock, M.E.LAT-LUX SIA will prepare<br />

a temporary Plexiglas windshield, so that<br />

the customer can at least pursue his journey.<br />

The original windshield will then be<br />

sent from Neu-Ulm by air freight and can be<br />

installed the next day. This is how M.E.LAT-<br />

LUX SIA has been successful in delivering<br />

its very extensive service offering – so that<br />

a journey to the Baltic region can also become<br />

a success story for everyone.


48 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Family News | 49<br />

Imken takes over seven new <strong>Setra</strong> TopClass 400 coaches:<br />

<strong>Setra</strong> – highly coveted even after 55 years<br />

It is most definitely a year for anniversaries. <strong>Setra</strong>’s relationship with the Imken company, located in<br />

Wiefelstede in Lower Saxony, began exactly 55 years ago. In 1956, the company which was founded<br />

in 1945 purchased its very first <strong>Setra</strong>, an S 6.<br />

E<br />

xecutive director Horst Imken<br />

remembers his first encounter with<br />

the legendary <strong>Setra</strong> S 6 well: “When<br />

I saw the club bus for the very first time,<br />

that was it for me. The self-supporting <strong>Setra</strong><br />

was unlike any of the coaches we had ever<br />

had and it quickly became the most popular<br />

in our family and with our passengers.”<br />

Over the last 55 years of its relationship<br />

with <strong>Setra</strong>, the Imken company has bought<br />

a total of 82 new vehicles for its fleet from<br />

the Neu-Ulm manufacturer. Other coach<br />

brands simply don’t have a chance with<br />

the company founder’s grandchildren, Olaf<br />

Imken, now managing director, and Birte<br />

Imken-Fandrey, responsible for the tourism<br />

division: “<strong>Setra</strong> coaches are unquestionably<br />

the ultimate as far as touring coaches are<br />

concerned. <strong>Setra</strong> is way ahead in terms of<br />

quality and technological innovation. But it’s<br />

ultimately <strong>Setra</strong>’s unmatched value retention<br />

and high resale value which are the<br />

decisive factors for us.”<br />

It’s no wonder that the touring coaches are<br />

traded in every five years at Imken. This is<br />

done to ensure that the company is always<br />

up to date in terms of emission classes and<br />

environmental zones. These new highly<br />

equipped <strong>Setra</strong> coaches – five S 416 HDH,<br />

an S 415 HDH, and a S 417 HDH – also deliver<br />

Imken’s passengers and drivers the<br />

utmost in comfort and are destined to soon<br />

become the passengers’ favourites, just like<br />

the <strong>Setra</strong> S 6 no less than 55 years ago.<br />

A new trend in Poland – pilgrimage travel:<br />

Travel like a King<br />

The Polish Vip-Palm touring company from Izbicko in the Silesian region is now offering cultural tours and<br />

pilgrimages to Poland. A tour highlight is the newly renovated castle in Strzelce Opolskie.<br />

In 1963, Horst Imken picked up his third S 6 personally in Ulm. At the time, the bus cost 56,014 German marks and was one of the last in its class to be built. The new “saddle<br />

painting” process, developed in house at the Kässbohrer plant, and introduced especially for the S 10 series in 1963, was something very special indeed for this unforgettable S 6<br />

P<br />

ilgrimages are back in style. The<br />

Palm company, founded in 1989,<br />

is capitalising on the trend with<br />

tours from Germany and Austria to Poland.<br />

Passengers include mostly church groups,<br />

clubs, and individuals who are interested in<br />

cultural travel.<br />

The first ever Germany-Poland line<br />

In its first year of operation, Palm was the<br />

first German company to initiate scheduled<br />

services between Germany and Poland.<br />

The company owner, Hubert Palm, opted<br />

for <strong>Setra</strong> right from the beginning: “My first<br />

<strong>Setra</strong> was an S 215 HD. I could see immediately<br />

that <strong>Setra</strong> was the ultimate coach<br />

brand. Our customers are simply delighted<br />

with the travel comfort <strong>Setra</strong> delivers.”<br />

Today, Palm drives a ComfortClass S 417<br />

GT-HD with 57 seats, air conditioning,<br />

video, minibar, and lavatory. The purchase<br />

of a TopClass S 417 HDH is currently<br />

planned, with an elegant ‘ambiance’ to suit<br />

the travel destinations.<br />

Pilgrimage tours with castle charm<br />

In 2003, Palm bought the Izbicko Castle<br />

with over 120 beds in Southern Poland’s<br />

Stubendorf. This was the take-off point for<br />

the “Cultural travel and pilgrimages to Poland”<br />

program (www.palacizbicko.pl). In the<br />

<strong>Setra</strong> coach, travellers journey to Poland’s<br />

most well known pilgrimage site, Czestochowa<br />

(Tschenstochau), where an image<br />

of the Black Madonna and the Jasna Góra<br />

monastery attracts believers from around<br />

the world. A further highlight for pilgrims is<br />

the drive to Wadowice where they can visit<br />

Pope John Paul II’s home and even taste his<br />

favourite sweet, the ‘kremówki’. Yet another<br />

significant destination in the touring<br />

program is Saint Annaberg with the Holy<br />

Anna Basilica. With city excursions to Breslau,<br />

Krakow, and Wieliczka (Salzberg), those<br />

travellers interested in culturally oriented<br />

tours get their money’s worth as well.


50 | <strong>Setra</strong> Family News<br />

<strong>Setra</strong> Family News | 51<br />

T<br />

he Santiago de Compostela cathedral,<br />

where the apostle Jacob’s<br />

grave is located, has been attracting<br />

pilgrims from all around the world for<br />

close to 1,000 years. And especially during<br />

the Xacobeo, or Holy Year of Jacob, which is<br />

declared when the anniversary of his death<br />

falls on a Sunday. It is believed that whoever<br />

visits the apostle’s grave during the<br />

Xacobeo is forgiven for all their sins. 2010<br />

was such a year, and Santiago de Compostela<br />

set a historic record. At least 270,000<br />

people made the pilgrimage to Northern<br />

Spain. During the previous Xacobeo in 2004,<br />

90,000 visited Santiago de Compostela.<br />

A very special presentation<br />

This time, the many pilgrims from the world<br />

over were offered an unusual sight. And,<br />

thanks to a special authorisation, Autocares<br />

Mosquera set a highlight in the company’s<br />

history. In the context of the Xacobeo,<br />

the company was allowed to present<br />

its new <strong>Setra</strong> S 416 HDH on the main<br />

square, the Plaza del Obradoiro.<br />

Outstanding passenger service<br />

Since the wellbeing of its passengers is so<br />

important to the company, the new <strong>Setra</strong><br />

was equipped with the latest in safety and<br />

comfort features, making it very unique in<br />

all of Spain. Autocares Mosquera offers a<br />

wide spectrum of services including travel,<br />

conferences, excursions as well as school<br />

and sports trips. In Santiago de Compostela,<br />

Mosquera serves several intercity lines<br />

between San Roque and Aríns. <br />

Spain – a new S 416 HDH for Autocares Mosquera:<br />

A <strong>Setra</strong> pilgrimage<br />

In 2010, Spain celebrated Xacobeo, the Holy Year of Jacob. More followers than ever joined the<br />

pilgrimage along Jacob’s Path to the Santiago de Compostela cathedral. Also of note: Autocares<br />

Mosquera was allowed to present its new <strong>Setra</strong> S 416 HDH in Compostela’s main square.

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