Corporate Profile CSR Report 2011/2012 - Alpine
Corporate Profile CSR Report 2011/2012 - Alpine
Corporate Profile CSR Report 2011/2012 - Alpine
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www.alpine.com<br />
<strong>Corporate</strong> <strong>Profile</strong><br />
<strong>CSR</strong> <strong>Report</strong><br />
<strong>2011</strong>/<strong>2012</strong>
<strong>Corporate</strong> <strong>Profile</strong><br />
<strong>CSR</strong> <strong>Report</strong><br />
<strong>2011</strong>/<strong>2012</strong><br />
C O N T E N T S<br />
Messages from the Board … ………………………… P04<br />
Business Domain<br />
Audio Products …………………………………………………… P06<br />
Information and<br />
Communication Products ………………………………… P07<br />
<strong>CSR</strong> <strong>Report</strong><br />
● Scope of <strong>Report</strong><br />
・Coverage Organization: <strong>Alpine</strong> Electronics, Inc and 28<br />
consolidated affiliates.<br />
・Coverage Period: April 1, 2010 to September 30, <strong>2011</strong><br />
● Reference Guidelines<br />
・T h e J a p a n e s e M i n i s t r y o f t h e E n v i r o n m e n t ’s<br />
environmental <strong>Report</strong>ing Guidelines 2007<br />
・The Global <strong>Report</strong>ing Initiative (GRI)’s Sustainabilility<br />
<strong>Report</strong>ing Guidelines Third Edition<br />
● Website<br />
・The data contained in this report can also be found on<br />
our website.<br />
http://www.alpine.com/e/scr<br />
● Related reports<br />
・For detailed financial information, please see our<br />
Annual <strong>Report</strong><br />
● Successive Release<br />
・June <strong>2012</strong>(Subject to change)<br />
Data on <strong>Alpine</strong>’s business and <strong>CSR</strong> activities may be<br />
found in this booklet and on our Website.<br />
<strong>Alpine</strong> Group ………………………………………………………… P08<br />
<strong>Alpine</strong> Management and <strong>CSR</strong><br />
<strong>Corporate</strong> Philosophy and Management<br />
Cycle … ………………………………………………………………… P10<br />
Message from the <strong>CSR</strong> Committee<br />
Chairman … …………………………………………………………… P11<br />
To Remain a Trusted Company… …………………… P12<br />
To Establish Sound Business<br />
Management … …………………………………………………… P13<br />
Respect for Individuality<br />
Global Individuality and Goals … …………………… P14<br />
Fostering individuality … …………………………………… P16<br />
Fostering Personal Growth ……………………………… P17<br />
Round Table Talk … …………………………………………… P18<br />
Creating Value<br />
Creating Value … ………………………………………………… P20<br />
To have satisfied customers …………………………… P22<br />
Editional Policy<br />
Guided by the <strong>Corporate</strong> Vision “Creating Future Values Creating Value and Contribution to Society.<br />
of Mobile Media”, <strong>Alpine</strong> is committed to developing an At <strong>Alpine</strong>, employees are the foundation of all business<br />
innovative motorized society. This booklet reports the activities, so we have included a variety of articles<br />
initiatives we take in each of our corporate activity areas. introducing messages from our employees around the<br />
In order to deliver a wide range of information regarding world. In addition, with the belief that our commitment to<br />
our activities, we have compiled the <strong>Corporate</strong> <strong>Profile</strong> <strong>CSR</strong> activities must be directly reflected in our products,<br />
and the <strong>CSR</strong> (<strong>Corporate</strong> Social Responsibility) <strong>Report</strong> we have gathered detailed accomplishments in the<br />
into one comprehensive document. We hope to deliver to sections “History of Product Development Challenges”<br />
our key stakeholders how we value our interconnection (P20) and “Environmental Burden Reduction Activities<br />
with people, society and our environment in our business and Supplier Value Chain”(P26).<br />
activities.<br />
We sincerely hope that this report will assist all of our<br />
With strong determination to realize our key principles, valued stakeholders in sharing <strong>Alpine</strong>’s current position<br />
the context of this booklet is synchronized with the and vision for the future.<br />
<strong>Alpine</strong> <strong>Corporate</strong> Philosophies: Respect for Individuality,<br />
Date on <strong>Alpine</strong>’s business and <strong>CSR</strong> activities may be<br />
found in this booklet and on our Website.<br />
High<br />
Public concern<br />
<strong>Report</strong>ed on<br />
our website<br />
<strong>Corporate</strong> website<br />
http://www.alpine.com<br />
<strong>Report</strong>ed in this booklet<br />
Detailed data<br />
Significance to <strong>Alpine</strong><br />
Summary<br />
Note: This report includes forward-looking statements about the future performance of<br />
the <strong>Alpine</strong> group, based on its management’s current plans, estimates, and policies, as<br />
well as facts concerning the <strong>Alpine</strong> group both past and present.<br />
High<br />
These plans, estimates, and projections are based on management’s assumptions and<br />
beliefs in light of the information available to it as of this writing, and therefore the actual<br />
results or events of future business undertaking s could materially differ from those<br />
contained in these forward-looking statements, as a result of changes in conditions.<br />
<strong>Alpine</strong> Brand ……………………………………………………… P24<br />
Driving Mobile Media Solutions … ………………… P25<br />
Contribution to Society<br />
Developing Environmentally-<br />
Friendly Products … …………………………………………… P26<br />
Environmental Conservation in the<br />
in the Workplace ………………………………………………… P28<br />
As a member of Globe …………………………………… P30<br />
<strong>Corporate</strong> Data … ………………………………………………… P31<br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong><br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong>
Message from Top Management<br />
Message from Top Management<br />
Realizing a Sustainable Mobile Society<br />
stakeholder confidence is sustained at all times. In the process of<br />
of our key efforts in relieving burdens on the environment. We<br />
reconstruction, we have reconfirmed and further strengthened<br />
strongly believe environmental activity is one of the important<br />
the connection to our employees and local society, a bond<br />
responsibilities for manufacturers who build the foundations of<br />
that will surely be an important asset for <strong>Alpine</strong> in its coming<br />
the next-generation automotive society..<br />
development.<br />
Considering the current and the upcoming business<br />
If we take a look at the global economic situation, the<br />
environments, <strong>Alpine</strong> has established a strategy of corporate<br />
automobile industry has experienced a temporary recovery from<br />
development based on the following cornerstones: 1.AVNCD(*),<br />
the Lehman shock; however, once again the industry is facing a<br />
2.Alliance Strategy, 3,Link Strategy (Application of<br />
phase of uncertainty due to anxieties in the U.S. and European<br />
communication tech.),and 4. Green Strategy (environmental<br />
economies. On the other hand, although the rates of growth<br />
conservation). We will contribute the development of a mobile<br />
have somewhat decelerated, emerging countries continued to<br />
society defined by ease, safety and comfort in driving.<br />
show stable expansion. Growth of emerging countries is a sign<br />
of new significant business opportunities and competition.<br />
Alliances<br />
We see this new competition as a trigger for a wide array of<br />
technological innovation and the progress of society.<br />
For decades, ALPINE has upheld “Made in Market” as a<br />
AVNCD<br />
<br />
<br />
<br />
Links<br />
key motto, and strategically developed business activities on<br />
Green<br />
a global scale. Every affiliate around the globe is connected<br />
to our Headquarter in Japan, offering optimal solutions<br />
for each regional market. In China, now the world’s largest<br />
automobile market, we have established a comprehensive, headto-tail,<br />
localized product development system. Ahead of our<br />
Generating the Future Value<br />
in Mobile Media<br />
competitors, we have in place a single facility capable of product<br />
The corporate vision of <strong>Alpine</strong> is “Driving Mobile Media<br />
design to manufacturing.<br />
Solutions – Towards the Future of Mobile Media”. <strong>Alpine</strong> strives<br />
Chairman<br />
President & CEO<br />
Rapid progress in communication technology and the effective<br />
to lead the generation by continuously offering new value to our<br />
customers.<br />
use of ITS have made it possible to provide drivers with<br />
We have established our corporate philosophies of “Respect for<br />
optimized driving information and entertainment sources. This<br />
Individuality”, “Creating Value” and “Contribution to Society”.<br />
trend has evolved our products from simple automotive audio<br />
Making these philosophies a reality is how we achieve corporate<br />
and navigation products to the vehicle’s core systems. We see this<br />
social responsibility. It is for this reason that our <strong>Corporate</strong><br />
Economic Climate & Environmental<br />
trend that surrounds <strong>Alpine</strong><br />
support from our stakeholders, we were able to accomplish a<br />
swift recovery. We would like to take this opportunity to again<br />
express our sincere gratitude for all the support we received.<br />
as a business opportunity and will pursue further augmentation<br />
of safety and comfort in all driving experiences.<br />
The prevention of global warming has become a common<br />
<strong>Profile</strong> and <strong>CSR</strong> report have been combined.<br />
This is an era where responsibilities of corporations are<br />
expanding. We recognize the importance of diversity in values<br />
We pray for all the people and families who faced many difficult<br />
Over the years <strong>Alpine</strong> has been engaged in the construction<br />
topic in our everyday life, together with the increasing<br />
through our global business operations. We very much appreciate<br />
times due to the Great East Japan Earthquake.<br />
of BCP (Business Continuity Planning). Since the Great<br />
popularity of hybrid and electric vehicles. <strong>Alpine</strong> joined the<br />
your time in reading this booklet describing <strong>Alpine</strong>’s corporate<br />
<strong>Alpine</strong> Headquarter Office and manufacturing facilities located<br />
East Japan Earthquake, we have engaged in comprehensive<br />
national consortium Smart-city Project, offering navigation<br />
activities, and humbly request your advice and continuing<br />
in the city of Iwaki, Fukushima, suffered considerable damage<br />
review and reinforcement of risk management schemes. Here<br />
systems for electric vehicles as part of our “Green Strategy”. We<br />
support.<br />
from the earthquake. However, given the immense, widespread<br />
at <strong>Alpine</strong> we are determined to create an organization in which<br />
continuously strive to offer lightweight product solutions as one<br />
September <strong>2011</strong><br />
* A(Audio),V(Visual),N(Navigation), C(Communication for Information supplement from outer Network ),D(Drive assist for safe driving)<br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong><br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong>
Business Domain<br />
Business Domain<br />
Audio Products<br />
Information and Communication Products<br />
Determined to create great sound without compromise,<br />
<strong>Alpine</strong> relentlessly aims to achieve the finest mobile media sound.<br />
Creating an safe, comfortable, and ever-expanding driving experience<br />
with sound, image, navigation data transmission, and drive assistance.<br />
<strong>Alpine</strong> pursues superb in-vehicle sound as an manufacturer<br />
Under this philosophy, we proudly offer a wide range of<br />
Audio, Video, Navigation, Communication and Drive<br />
The idea of the large screen navigation system was born from<br />
specialized in automotive systems. We continually pursue the<br />
products including a “premium sound system” to global<br />
Assistance – the range of features provided in our products<br />
end users’ input. Taking advantage of an 8” display, a high<br />
position of “First One” (#1 quality, first releaser) by utilizing the<br />
markets. The system contains an advanced digital processing<br />
has expanded dramatically as customer demands needs<br />
resolution, dual-source, navigation and entertainment view<br />
know-how and expertise accumulated over many years.<br />
technology to realize the perfect sound settings for the<br />
evolve.<br />
mode, impossible with the former 7” screen, was realized.<br />
Technology innovation rapidly introduces new media formats.<br />
customer’s vehicle. It offers the user with a fine yet powerful<br />
<strong>Alpine</strong> is acknowledged by car manufacturers around the<br />
In addition, the “Active View Camera” that recognizes and<br />
<strong>Alpine</strong> provides innovative products that are in sync with<br />
acoustic environment.<br />
world as a leading system integrator, uniting vehicles with the<br />
indicates approaching objects with visual alert and alarm<br />
market trends and end user needs. One example is the<br />
Together with the emergence of environmentally friendly<br />
latest technologies.<br />
sound offers additional value to the vehicle-mounted cameras.<br />
Pandora-and-SiriusXM-compatible Head Unit.<br />
vehicles, <strong>Alpine</strong> is the leader in the development of ultra-down-<br />
<strong>Alpine</strong> is committed to providing new value products to the<br />
It is widely recognized as a product that provides the driver<br />
Even though equipment and technologies change, our policy<br />
sized, lightweight, and high-efficiency sound systems. Flexibly<br />
market – one example is the ultra-wide-screen HDD navigation<br />
with a safe and comfortable driving environment.<br />
of “Great Sound” does not.<br />
and efficiently adapting to changing vehicle environments,<br />
system launched for the Japanese market in 2010.<br />
<strong>Alpine</strong>’s sound philosophy, “Artist intended”, is a pursuit to<br />
<strong>Alpine</strong> continues to offer advanced sound technologies and<br />
precisely reproduce the passion the artist has put into the<br />
optimal in-vehicle sound systems that surpass customer<br />
music.<br />
expectations.<br />
P r o d u c t s P r o d u c t s<br />
CD MP3/WMA/SriusXM receiver<br />
CDE-124SXM<br />
Separated two-way speaker<br />
DDL-RT17S<br />
Digital Power Amplifier<br />
PDX-M12<br />
HDD Car Navigation<br />
VIE-X088V<br />
10.2” LED WVGA rear vision<br />
TMX-R2200MG<br />
Active View Camera<br />
HCE-C300R<br />
SiriusXM tuner on-board - first in the auto<br />
sound industry<br />
High-end speaker that delivers clear and<br />
dynamic vocals in natural balance<br />
Digital Amplifier that delivers huge power<br />
and sound quality in compact body<br />
Wide screen navigation that increases the<br />
field of view and ease of operation<br />
50% weight reduction using Magnesium<br />
alloy<br />
Cutting Edge Camera system - wide angle<br />
view with four-angle view mode<br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong><br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong>
<strong>Alpine</strong> Group<br />
<strong>Alpine</strong> Group<br />
Bringing <strong>Alpine</strong> to the world<br />
with our Global SMD System<br />
Asia<br />
<strong>Alpine</strong> has established a global<br />
network of Sales, Manufacturing and<br />
Development sites in four main regions<br />
(Japan, North America, Europe and<br />
Asia), all under the fundamental principle<br />
of “Designed in Market, Made in Market,”<br />
in order to meet the requirements of<br />
major automobile manufacturers and<br />
markets around the world.<br />
North America<br />
7 H S ALPINE ELECTRONICS (CHINA) CO.,<br />
LTD.(GEIJING)<br />
8 D NEUSOFT<br />
1 H S D ALPINE ELECTRONICS OFAMERICA,<br />
INC.(L.A.)<br />
2 M ALCOM ELECTRONICS DE<br />
MEXICO S.A DE C.V<br />
9 S ALPINE OF ASIA PACIFIC<br />
INDIA PVT LTD<br />
10 H S ALPINE ELECTRONICS OF<br />
ASIA PACIFIC CO., LTD<br />
Japan<br />
H Headquarters<br />
S Sales Base<br />
M Manufacturing Base<br />
D Development Base<br />
1<br />
2<br />
S<br />
D<br />
S<br />
S<br />
S<br />
S<br />
3 4 5 6<br />
S<br />
S S<br />
9<br />
S<br />
S<br />
8<br />
7<br />
D<br />
M<br />
S<br />
S S<br />
11<br />
12<br />
S<br />
S<br />
M<br />
S<br />
10 M<br />
S<br />
S<br />
11 H S D HEADQUARTERS<br />
12 M ALPINE ELECTRONICS<br />
MANUFACTURING, INC<br />
S<br />
Europe<br />
3<br />
S ALPINE ELECTRONICS OF U.K., LTD.<br />
4 S D ALPINE ELECTRONICS GMBH(STUTTGART)<br />
Overseas Subsidiaries/Overseas Affiliates<br />
North and Latin America<br />
ALPINE ELECTRONICS OF AMERICA, INC.<br />
ALPINE ELECTRONICS RESEARCH OF AMERICA, INC.<br />
ALPINE ELECTRONICS OF CANADA, INC.<br />
ALCOM ELECTRONICS DE MEXICO, S.A. DE C.V.<br />
ALPINE DO BRAZIL LTDA.<br />
Europe<br />
ALPINE ELECTRONICS (EUROPE) GMBH<br />
ALPINE ELECTRONICS R&D EUROPE GMBH<br />
ALPINE ELECTRONICS GMBH<br />
ALPINE ELECTRONICS OF U.K., LTD.<br />
ALPINE ELECTRONICS FRANCE S.A.R.L.<br />
ALPINE ITALIA S.P.A.<br />
ALPINE ELECTRONICS DE ESPAÑA, S.A.<br />
ALPINE ELECTRONICS MANUFACTURING OF EUROPE,LTD.<br />
Asia and Oceania<br />
ALPINE ELECTRONICS (CHINA) CO., LTD.<br />
ALPINE ELECTRONICS (CHINA) CO., LTD. (DALIAN R&D CENTER)<br />
DALIAN ALPINE ELECTRONICS CO., LTD.<br />
TAICANG ALPINE ELECTRONICS CO., LTD.<br />
ALPINE ELECTRONICS HONG KONG, LTD.<br />
ALPINE ELECTRONICS OF ASIA PACIFIC CO., LTD.<br />
ALPINE OF ASIA PACIFIC INDIA PVT LTD<br />
ALPINE TECHNOLOGY MANUFACTURING (THAILAND) CO., LTD.<br />
ALPINE ELECTRONICS OF AUSTRALIA PTY.LTD.<br />
NEUSOFT CORPORATION<br />
Domestic Subsidiaries/Domestic Affiliates<br />
5 H S ALPINE ELECTRONICS (EUROPE) GMBH (MUNICH)<br />
6 M ALPINE ELECTRONICS<br />
MANUFACTURING OF EUROPE,<br />
LTD.(HUNGARY)<br />
ALPINE ELECTRONICS MARKETING, INC.<br />
ALPINE ELECTRONICS MANUFACTURING, INC.<br />
ALPINE PRECISION, INC.<br />
ALPINE TECHNOLOGY MANUFACTURING, INC.<br />
ALPINE GIKEN, INC.<br />
ALPINE CUSTOMERS SERVICE CO., LTD.<br />
ALPINE INFORMATION SYSTEM, INC.<br />
ALPINE BUSINESS SERVICE, INC.<br />
ALPINE KYOTO SALES, INC.<br />
ALPINE HYOGO SALES, INC.<br />
TOSHIBA ALPINE AUTOMOTIVE TECHNOLOGY, INC.<br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong><br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong>
<strong>Alpine</strong> management and <strong>CSR</strong><br />
<strong>Alpine</strong> management and <strong>CSR</strong><br />
Realization of corporate philosophies on the<br />
solid foundation of our management cycle<br />
In pursuit of the actualization of our corporate philosophies, <strong>Alpine</strong> incorporates the<br />
management cycle into our activities, every single day. By sharing the future direction<br />
(<strong>Corporate</strong> Vision) and our business targets with employees, we are steadily advancing.<br />
<strong>Alpine</strong>’s <strong>CSR</strong> is "the business activity<br />
necessary to realize our <strong>Corporate</strong> Philosophy".<br />
- Acting with full recognition of our social responsibility, especially<br />
during challenging business circumstances.<br />
<strong>CSR</strong> Committee Chairman and Managing Director,<br />
Hitoshi Kajiwara<br />
<strong>Corporate</strong> philosophy<br />
Management cycle Of <strong>Alpine</strong><br />
<strong>Alpine</strong> values its members as individuals, and is committed<br />
to forming an energetic and attractive company where the<br />
quality of work is enhanced.<br />
Located in Iwaki city in Fukushima Prefecture, <strong>Alpine</strong>’s global<br />
headquarters faced the devastating earthquake and tsunami<br />
we must achieve accountability.<br />
Respect for Individuality<br />
<strong>Alpine</strong> seeks to foster the pride and enthusiasm of each<br />
employee, providing the means and opportunities for<br />
growth, and encouraging relationship built on mutual trust.<br />
Creating Value<br />
<strong>Alpine</strong> eagerly takes up the challenge of maintaining<br />
technical leadership in creating new values that will<br />
enhance the quality of human life.<br />
1. <strong>Corporate</strong><br />
Philosophy<br />
2. <strong>Corporate</strong><br />
Vision<br />
4. Midterm Business Plan/<br />
Business Budget<br />
3. Conduct Guidelines<br />
of March 11th. I think that many employees must have<br />
considered how <strong>Alpine</strong> could behave responsibly toward society<br />
and what we could do not to cause our stakeholders so many<br />
worries. A corporation is closely related to the society, and we<br />
feel again that we need to think about how to perform our<br />
social responsibility in the whole process of our business.<br />
At <strong>Alpine</strong>, <strong>CSR</strong> and the business activities for achieving our<br />
To boost mutual understanding between our stakeholders,<br />
every employee all over the world must work every day<br />
considering how <strong>Alpine</strong> can connect to society.<br />
The collective consciousness of our employees, including<br />
management, sets the level of our corporate social responsibility.<br />
We want our employees to have a sense of self-awareness and<br />
sense of ethics.<br />
Contribution to Society<br />
<strong>Alpine</strong> is committed to providing superior products and<br />
thus contributing to a fuller, richer society.<br />
5. Management Strategy<br />
6. Daily Jobs<br />
corporate philosophies are one in the same. <strong>Corporate</strong> philosophy<br />
is an inalterable value for our continuing performance and<br />
we are built on the three corporate philosophies of 1. Respect<br />
for Individuality, 2. Creating Value, 3. Contribution to<br />
Peoples’ responsibility to a corporation is changing with<br />
the times. People have requested that a company not just<br />
launch products and services, but also to contemplate how to<br />
contribute to society by their products and services.<br />
Society. In essence, understanding <strong>Alpine</strong>’s business activities is<br />
We believe that if <strong>Alpine</strong> continues to seek <strong>Alpine</strong>’s identity<br />
understanding <strong>Alpine</strong>’s responsibility to society.<br />
and able to respond to change, it can be said that <strong>Alpine</strong><br />
performs its social responsibility.<br />
In order to grow, the expectations and needs of our various<br />
<strong>Alpine</strong> is going to strengthen consciousness of our social<br />
stakeholders (customers, stockholders, investors, suppliers,<br />
responsibility among our employees and we continue to make<br />
employees, local community, etc.) must be met, and we believe<br />
efforts to improve <strong>CSR</strong> activities.<br />
it is an important responsibility of corporations to deepen<br />
Thank you for your understanding and continued support.<br />
mutual understanding through communication. To do that,<br />
Test Course at Iwaki Office for Product Evaluation<br />
10 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong><br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 11
<strong>Alpine</strong> management and <strong>CSR</strong><br />
<strong>Alpine</strong> management and <strong>CSR</strong><br />
To Remain a Trusted Company<br />
We believe it is our obligation to act justly, increasing corporate viability and transparency.<br />
We are therefore strengthening our corporate governance.<br />
To assure sustainability of governance, we are taking firm measures for compliance and risk management.<br />
Sustainment of Business Management with<br />
Clarity and Transparency<br />
<strong>Corporate</strong> management is built on mutual confidence. <strong>Alpine</strong> highly values communication with shareholders,<br />
investors and partners to conduct our corporate responsibilities.<br />
<strong>Corporate</strong> Governance Structure<br />
Internal Control System<br />
Promoting supply-chain-wide <strong>CSR</strong><br />
Promoting Investor Relationships<br />
<strong>Alpine</strong> appoints a Board of Directors that oversees and<br />
supervises managerial decisions. Each director is assigned<br />
with a specific corporate function. By constructing an<br />
organization with clear managerial responsibilities, optimal and<br />
efficient progression of duties is assured.<br />
<strong>Alpine</strong> has established an internal auditing structure and<br />
engages a Board of Auditors. The board assures clarity and<br />
transparency by monitoring managerial, accounting, and legal<br />
perspectives.<br />
<strong>Corporate</strong> Governance Organizational Structure (as of June 2010)<br />
<strong>CSR</strong> Committee<br />
Compliance Structure<br />
<strong>Alpine</strong> has laid down in our Ethics Guidelines (“<strong>Alpine</strong>’s Ten<br />
Commandments”), the basic code that each and every employee<br />
within the <strong>Alpine</strong> group across the globe is required to.<br />
In Japan, the U.S.A., and China, <strong>Alpine</strong> has established an ”<br />
Ethics Hotline” for <strong>Alpine</strong> employees and suppliers to consult<br />
regarding ethical and moral issues. A whistle-blower protection<br />
clause is included in our internal regulations. This system acts<br />
to help detect potential problems in advance and enable<br />
prompt action. There were 4 issues consulted in 2010.<br />
<strong>Alpine</strong> Code of Ethical Conduct (Ten Commandments of <strong>Alpine</strong>)<br />
HUMANS<br />
Privacy<br />
Discrimination<br />
THINGS<br />
Safety<br />
Environment<br />
I will not leak other people's private information.<br />
I will not discriminate against others or engage in sexual harassment or physical or verbal abuse.<br />
I will actively promote product safety and quality.<br />
I will actively promote the environment.<br />
PROPERTY<br />
Company's Assets I will not use the company's assets for private use.<br />
Intellectual Property I will not infringe other company's intellectual property.<br />
INFORMATION<br />
Trade Secrets<br />
Insider Dealing<br />
TRANSACTIONS<br />
Fair Competition<br />
Bribery<br />
Election/dismissal<br />
Board of Auditors<br />
Four corporate auditors<br />
(Two outside auditors)<br />
Ethics Hotline<br />
Whistle-blowing<br />
Internal Control Subcommittee<br />
RC Committee<br />
Obligation to attend<br />
and state opinions<br />
Supervision, auditing<br />
Regional/Social Contribution Subcommittee<br />
Disaster Action Headquarters<br />
Environmental Management Committee<br />
Procurement Committee<br />
General Meeting of Shareholders<br />
Internal Audit Office<br />
Duty of Loyalty<br />
Duty of Care<br />
Board of Directors<br />
Ten Director<br />
President and CEO<br />
Business<br />
Execution<br />
Division<br />
Election/<br />
dismissal<br />
Business<br />
Execution<br />
Division<br />
Self Checking (CSA )<br />
Account<br />
Auditor<br />
I will not leak APN's trade secrets or use APN's trade secrets for private use.<br />
I will not buy or trade APN's stock immediately before the announcement of important matters.<br />
I will comply with antitrust laws and other rules and regulations.<br />
I will not accept entertainment or gifts that are in excess of the bounds of common sense.<br />
Election/<br />
dismissal<br />
Business<br />
Execution<br />
Division<br />
Control Self Assessment<br />
<strong>Alpine</strong> is making aggressive efforts to create internal control<br />
systems, based on the belief that such systems should not be<br />
created merely for the sake of compliance with relevant laws.<br />
In <strong>2011</strong>, we promote improvement of our internal control<br />
system to strengthen our business structure.<br />
Risk Management Initiative<br />
To ensure sustainability and reliability of our corporate<br />
activities, <strong>Alpine</strong> analyzes a wide range of possible risk factors.<br />
The risks are categorized into “Disaster risk”, “Infection risk”,<br />
“Business risk” (finance, labor, government), and “Information<br />
risk”, each backed by advance crisis countermeasure actions,<br />
and in case of emergencies minimize the damages incurred.<br />
The reason behind our enactment of the Business Continuity<br />
Plan are to ensure the safety of employees and their families,<br />
and reduce post-disaster impact on our customers given any<br />
emergency situation. We established a practical and effective<br />
plan comprised of chapters corresponding to first response<br />
and risk reenactment.<br />
C o l u m n<br />
Strengthening Disaster Risk Management<br />
<strong>Alpine</strong> maintains Permanent Disaster Action Headquarters<br />
and global preventive measures to prepare for natural<br />
hazards. During the Tohoku Earthquake, countermeasures<br />
were swiftly put into action by the Permanent Disaster<br />
Action Headquarters, thereby ensuring prompt business<br />
recovery. In addition, it enabled efficient cooperation and<br />
support amongst the ALPS group, contributing to the<br />
creation of a joint cooperation structure for recovery.<br />
The <strong>Alpine</strong> Fire Brigade is responsible for safety<br />
inspections, fire fighting, emergency aid, emergency<br />
evacuation and executing frequent disaster drills. In this<br />
disaster, they prevented panic and minimized the damage<br />
after the disaster.<br />
A firmer structure should be<br />
constructed based on the<br />
experience of the disaster.<br />
At the Emergency Drill<br />
<strong>Alpine</strong> expands purchasing activity worldwide based on<br />
“<strong>Alpine</strong> Purchasing Policies”. Conforming to “Supply-chain<br />
<strong>CSR</strong> Development Guidebook” of JEITA, we are promoting<br />
<strong>Corporate</strong> Social Responsibility with our partners. This is<br />
implemented not only in our own business activity, but also<br />
through our entire supply chain. <strong>Alpine</strong> invites suppliers to<br />
briefing sessions (twice per year in Japan, and annually in<br />
China, North America, and Europe) to strengthen relationships.<br />
<strong>Alpine</strong>'s Purchasing Policies<br />
Partnership<br />
Eco-friendly Procurement<br />
<strong>Alpine</strong> promotes development of eco-friendly products by<br />
strong supplier partnerships. All suppliers have obtained<br />
ISO-14000 certification. Starting in <strong>2011</strong>, enhanced examination<br />
of materials and inclusions are conducted based on standards<br />
recommended by JAPIA.<br />
Supplier Information Security<br />
Management<br />
Via programs including “Information security education<br />
support” and “Information management status investigation”,<br />
<strong>Alpine</strong> is working to increase the level of information<br />
management by our partners. Since August 2010, regular<br />
visits are made by <strong>Alpine</strong> to its partners to ensure information<br />
security. An important theme for the <strong>2011</strong> year is to introduce<br />
and standardize information management at our newly joined<br />
business partners.<br />
Open and<br />
Fair<br />
Environment<br />
Friendly<br />
Legal<br />
Compliance<br />
We communicate our business situation, mindset and<br />
activities at our biannual investors meeting for analysts and<br />
institutional investors. The <strong>Alpine</strong> Annual <strong>Report</strong> is published in<br />
March and September. To report on our detailed business and<br />
financial circumstances, the Annual <strong>Report</strong> is issued to our<br />
overseas investors. News and information are updated on our<br />
website on timely basis.<br />
Balanced Profit Allocation<br />
Return of profit to our shareholders is an important corporate<br />
responsibility at <strong>Alpine</strong>. “Return profit to stakeholders”,<br />
“Aggressive capital investment and R&D investment for<br />
enhancement of competitiveness”, and “savings for business<br />
growth for the future” are key factors in determining the<br />
balance of profit return. The 2010 year-end dividend was set<br />
at 10 yen per share. Based on this return, the annual dividend<br />
was 20 yen per share.<br />
Having numerous opportunities to talk face-to-face with<br />
their executives, I received the impression that <strong>Alpine</strong><br />
values their investors, and I place my trust in them.<br />
In addition, as we can see by the swift recovery from the<br />
disaster, I am inspired by the level of cooperation between<br />
their management and employees. They have established<br />
strong business competitiveness<br />
and partnerships, and I hope <strong>Alpine</strong><br />
makes the next leap forward in the<br />
mobile media market with focus on<br />
developing countries.<br />
C o l u m n<br />
Inspired by partnership between<br />
management team and employees<br />
Ichigo Asset Management, LTD.<br />
CEO Mr. Scott Callon<br />
FY2010 Announcement of Settlement<br />
12 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong><br />
<strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 13
Respect for Individuality<br />
Respect for<br />
Individuality<br />
<strong>Alpine</strong> seeks to foster the pride and enthusiasm of each employee,<br />
provide the means and opportunity for growth,<br />
and build a relationship based on mutual trust.<br />
Find new business opportunities in Latin America<br />
Create product installed in space ship<br />
Valuable contributions to <strong>Alpine</strong>’s global success<br />
Individuality generates synergy and mutual progress. It creates the<br />
desire to grow business. We, <strong>Alpine</strong>, have a shared passion for quality,<br />
technology, the global environment and people. The wide range of<br />
individuality drives us to realize our goals and responsibilities.<br />
<strong>Alpine</strong> No.1 brand awareness in Australia<br />
No.1 high quality brand<br />
Connect <strong>Alpine</strong> Connect World<br />
No.1 Aftermarket through the Australian car<br />
dealer network.<br />
Company our children want to work at as well<br />
Position <strong>Alpine</strong>’s C/A and N/V products asas the<br />
best recognized in the market.<br />
Growth of “Create Business” ”Get Business”<br />
“Maintain Business”<br />
Reward Longevity, Perfection, Individuality, New<br />
challenges and Energy<br />
Keep on changing <strong>Alpine</strong> and myself without<br />
succumbing to changes<br />
Active internal communication<br />
Be a model factory in the world<br />
Profitability and stability of the company<br />
Every vehicle needs <strong>Alpine</strong> products<br />
Harvest and develop talent to build a strong<br />
<strong>Alpine</strong> brand.<br />
No.1 maker in the world<br />
Strong and stable company for the next 30 years<br />
/Energy saver and environmentally friendly<br />
Innovate and develop new audio technologies to<br />
maintain <strong>Alpine</strong>’s leadership in the car audio industry<br />
Excite more female purchasers about <strong>Alpine</strong>.<br />
Achieve #1 brand in Europe<br />
<strong>Alpine</strong> No.1 innovator of “Cloud”in-car technology<br />
Creating multicultural synergies<br />
Second to none.<br />
14 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 15
Respect for Individuality<br />
For Each Individual to Shine<br />
<strong>Alpine</strong> believes that everyone’s individual skills and character can successfully fit together both mentally and physically.<br />
To be a place for employee growth and development<br />
<strong>Alpine</strong> considers the office not only a workplace, but a place where different people and personalities can gather,<br />
develop, and share skills and knowledge. The company proactively provides opportunities that stimulate mutual<br />
growth of employees.<br />
Valuing Work/Life Balance<br />
Physical and Mental Health<br />
Cultivate human resources for the<br />
global stage<br />
Working environment improvements<br />
Every single employee has fruitful times both inside and<br />
outside the workplace; this is the <strong>Alpine</strong>’s basic policy in<br />
regards to work. To support it, we have instituted a weekly “No<br />
Overtime” day, multi-use vacation, and we encourage the use<br />
of paid vacation. <strong>Alpine</strong> supports employees who try to refresh<br />
themselves and to pursue their dreams.<br />
Multi-use Vacation Usage (<strong>Alpine</strong> Only)<br />
2008 2009 2010<br />
DaysUsed 888 1098 742<br />
Persons Used 128 167 166<br />
At <strong>Alpine</strong>, the health of each employee is top priority. Annual<br />
physical examinations, health guidance by a full-time nurse,<br />
and a company gym support employee wellbeing. Employees<br />
are vulnerable to various forms of work stress. <strong>Alpine</strong> supports<br />
stress reduction, setting up professional counseling sessions 3<br />
days per week. This helps alleviate each individuals’ problems,<br />
clarify general issues that are shared amongst employees,<br />
and establishes foundations for improvements in the work<br />
environment.<br />
<strong>Alpine</strong> has signed an agreement with the University of Aizu<br />
and Neusoft Institute in China to support IT specialists at those<br />
institutions. This aims to invite overseas students to a Japanese<br />
college, and encourages them to learn advanced IT skills and<br />
knowledge, together with the Japanese language. <strong>Alpine</strong> offers<br />
internship programs for these students. <strong>Alpine</strong> will expand this<br />
program around the world, anticipating development of human<br />
resource skills<br />
and business<br />
expansion.<br />
Without the growth and development of employees, a<br />
company never progresses. Considering the expansion of<br />
skills and knowledge of our human resources as utmost<br />
importance, the “Human resource development conference”<br />
is held twice a year.<br />
To encourage employee to grow, optimized job rotations,<br />
and training schemes are discussed. In addition, twice a year<br />
employees have interview opportunities with their managers<br />
and review together individual targets and issues.<br />
Usage ratio<br />
(Entire Population)<br />
10.6% 12.2% 11.7%<br />
Child Rearing / Nursing Support<br />
<strong>Alpine</strong> maintains an environment that supports individual life<br />
stages, including maternity leave and a shortened workday<br />
policy for employees with small children. For employees who<br />
need to provide nursing care, <strong>Alpine</strong> offers two vacation plans<br />
and supports flexible work schedules.<br />
Maternity Leave and Shortened Day Policy Usage (<strong>Alpine</strong> Only)<br />
2008 2009 2010<br />
Maternity 20 17 9 (Male 2)<br />
Shortened Day 10 14 6<br />
Counseling sessions<br />
Training gym at Iwaki headquarter<br />
Employee Satisfaction survey<br />
<strong>Alpine</strong> conducts Employee Satisfaction surveys in Japan, UK<br />
and Germany to collect employees’ opinions of the company.<br />
The surveys are conducted anonymously, allowing employees<br />
to express their honest opinions, while ensuring accurate<br />
feedback. The survey results indicate increasing satisfaction<br />
levels, but nevertheless <strong>Alpine</strong> will continue to actively promote<br />
improvements in<br />
the workplace.<br />
Ceremony of singing<br />
Self education and training by employees<br />
The <strong>Alpine</strong> Workers Association encourages employees to<br />
think, move, and step up.<br />
It hosts sporting events, including football, rock climbing etc.<br />
There are family events also, aimed at bringing the community<br />
together. Activities such as Zen (sitting meditation) and<br />
managerial skills lectures offer employees ways of life and new<br />
leisure ideas.<br />
In February <strong>2011</strong> we welcomed Ms. Takeda, Athena Olympic<br />
Games medalist, for a lecture on the importance of setting and<br />
achieving goals as an effective way to sustain high motivation.<br />
C o l u m n<br />
A treasure I gained trough club activities<br />
I joined the <strong>Alpine</strong> baseball club when I joined the<br />
company. At first it was uncomfortable for me to play with<br />
teammates who were as old as my parents. However, it<br />
turned out that there were no barriers between us, and was<br />
enthused when my seniors took the time to listen to opinions<br />
of a newcomer like myself.<br />
Now the team’s manager, I keep myself aware of the<br />
importance of being open and understanding to the voices<br />
of new members, just as my seniors have done for me.<br />
The team is my treasure that shares a common goal,<br />
overcoming challenges not only in the office but in private<br />
life as well.<br />
We will do our best to place in the national championships.<br />
(H.Sagawa)<br />
Event hold by Workers Association<br />
<strong>Alpine</strong> Baseball Club<br />
Satisfaction Survey<br />
16 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 17
Round Table Talk<br />
Respect for Individuality<br />
After Market Product ●<br />
Development Dept.<br />
Sr.MGR<br />
Yoshikatsu<br />
Watanabe<br />
● Human Resources Dept.<br />
Yuji Kisaichi<br />
● <strong>Corporate</strong> Planning Dept.<br />
Sayako Takahashi<br />
Quality Assurance Dept. ●<br />
Toshiaki Jumonji<br />
<strong>Alpine</strong> Asia Pacific <strong>Corporate</strong> Planning Dept. ●<br />
Sr.Executive Yumi Nonaka<br />
※ attend using conference call system<br />
Turning our diversity into creativity<br />
Around the world, employees of <strong>Alpine</strong> are confronting wide ranges of responsibilities.<br />
The respect for diversity is directly linked to the progression of business.<br />
Our staff expressed and shared their opinions on diversity.<br />
<strong>Alpine</strong> culture based on<br />
<strong>Corporate</strong> philosophy<br />
Takahashi: One of <strong>Alpine</strong> corporate philosophies is “Respect for<br />
Individuality”. Have you ever been aware of it?<br />
Nonaka: I feel <strong>Alpine</strong> respects our individuality, employees<br />
like me are assigned to the right role, and our individualities<br />
and unique capacities are utilized. I tackle business numbers<br />
as a corporate planning member, but also I wanted to work<br />
as an executive assistant as I used to. I told this to my boss, he<br />
recognized my eagerness, and give me the job.<br />
Kisaichi: I have a memorable experience with my boss as well. I<br />
used to express my opinions, which is absurd as I look back now.<br />
But boss and seniors did never reject my ideas because of unfitting<br />
precedent. They respected my ideas and passion, and turned my<br />
ideas to useful ones for company. This is an example of <strong>Alpine</strong>’s<br />
culture that “respects individuality” and makes use of it to create<br />
new things.<br />
Takahashi: Thank you for telling me your bosses respect<br />
subordinates. I think it is also important for employees to respect<br />
each other regardless of their position. Please tell me your opinion<br />
on that?<br />
Watanabe: Because of my position as senior manager, I often<br />
select staff for new development projects. Sometimes I purposely<br />
pick two people with different characters. They may not want to<br />
work together because of their different personalities, however I<br />
think it is a chance for both the company and them to overcome<br />
their differences and collaborate in order to learn from the<br />
experience and grow into the next phase.<br />
Nonaka: I agree. I often find diversity with co-workers from<br />
backgrounds like being from Thailand or Singapore. For example,<br />
when I use the word “soon”, Japanese and local staff understand<br />
it differently. These cases tell me immediately that the common<br />
sense I used to have is fragile. In addition, I always try to speak<br />
carefully to make up for our differences of culture and values.<br />
Although you may think “carefully” speaking only means speaking<br />
slower, it is not true. I recognize that it increases the accuracy of<br />
work. We tend to simplify communication with Japanese believing<br />
“they will understand me”, but this leads to misunderstanding and<br />
mistakes.<br />
Jumonji: Comments from people in different positions and views<br />
change and make us grow. When I experienced my limitation in<br />
my work, a word from my co-worker taught me that it was not<br />
limitation at all, and that it was just my assumption.<br />
Takahashi: I used to believe that diversity was the governmental<br />
requirement to promote an equal number of women/men and hire<br />
the required percentage of people with disabilities. However , I<br />
have come to realize that there is a lot of diversity around us, and I<br />
now understand why <strong>Alpine</strong> has “Respect for Individuality” in our<br />
corporate philosophies.<br />
Kisaichi: As a member of Human Resources, I renew my<br />
mission to create an environment where employees exert favorable<br />
impressions on each other.<br />
Regard Diversity as a Commodity<br />
Jumonji: I find that diversity at work varies by country or area.<br />
Countries and areas change, and social environments change. I<br />
am in charge of environmental activities, and we are required to<br />
come up with efficient approaches. Additionally, I can obtain<br />
better knowledge and understanding by learning other countries’<br />
situations; this allows me to gain deeper insight about products<br />
and service in Japanese market.<br />
Watanabe: It is <strong>Alpine</strong>’s strength to have offices around the<br />
world and to have business in various countries and markets.<br />
<strong>Alpine</strong> has 3 distribution routes; Aftermarket, OEM business<br />
and dealer options. In these business environments we have<br />
accumulated deep business knowledge, and this is one of the<br />
reasons that clients support us. For example, we can solve a<br />
“product issue in Chinese aftermarket business” by a lesson from<br />
the OEM business in the United States.<br />
Takahashi: After all, diversity is one of our strengths at a<br />
company level. How can we maximize the effect of diversity at<br />
<strong>Alpine</strong>?<br />
Watanabe: <strong>Alpine</strong> has culture of different personalities, the<br />
foundation of diversity. We need to regard diversity as a precious<br />
commodity. Our first step must be to respect each person’<br />
s character and use it to our power. I hope we can polish our<br />
character to create products which satisfy clients and customers.<br />
Then, <strong>Alpine</strong> will be a more brilliant company.<br />
18 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 19
Creating Value<br />
Creating Value<br />
<strong>Alpine</strong> proactively strives to integrate leading technologies<br />
and create of new values that bring joy to all.<br />
Rear vision<br />
The history of <strong>Alpine</strong> can be traced by<br />
“Creation, Passion, Challenge”, recurring<br />
principles that create future values.<br />
1978<br />
Debut of "ALPINE Sound"<br />
Breakthrough in automotive<br />
acoustics<br />
Launch of high-quality cassette decks under<br />
<strong>Alpine</strong> brand name for overseas markets.<br />
The challenge was to break the common<br />
perception that sound quality inside vehicle is<br />
poor.<br />
7201<br />
Creating Visionary Value for the Future<br />
Creation, Passion, Challenge<br />
1967<br />
Aiming to create new value in<br />
the world<br />
Venture Capital company “Alps-Motorola”<br />
was born from the idea to have a FG facility<br />
in the Alps group and to offer brand-new<br />
value.<br />
1989<br />
Evolution in CD Entertainment<br />
Change in cassette media to CDs. <strong>Alpine</strong>’s<br />
reply to “While driving, want to listen to more<br />
CDs without having to change discs”. All<br />
<strong>Alpine</strong> H/U were equipped with CD changer<br />
control function, offering a new way to enjoy<br />
music.<br />
1981<br />
Origin of the car navigation<br />
system.<br />
Dawn of a new automobile era.<br />
The mother of all car navigation systems<br />
was a collaboration with Honda Motor<br />
Corporation. As the world’s first effort, the<br />
development was not an easy task. However,<br />
the accomplishment was clearly a great step<br />
forward in <strong>Alpine</strong>’s development.<br />
Gyrolocater<br />
CD shuttle 5952<br />
1995<br />
Introducing a new era in mobile<br />
media<br />
1991<br />
All-in-One in limited vehicle<br />
space<br />
As first in the market products, 3D shuttle<br />
and AV shuttle were released with <strong>Alpine</strong>’s<br />
distinctive technology solutions, successfully<br />
combining user’s wishes to play multiple CDs<br />
and simultaneously install a navigation system<br />
inside the vehicle’s limited space.<br />
2010<br />
NVE-N055<br />
It is expected that car navigation systems<br />
guide you precisely to your destination, but<br />
in the early era, realizing this was still quite<br />
a challenge. <strong>Alpine</strong> took the time to think<br />
again about the main purpose of having car<br />
navigation, and developed a system with high<br />
accuracy guidance. It offered drivers the<br />
security and comfort of precise guidance to<br />
the final destination.<br />
3D shuttle 5980<br />
Wider and further<br />
2008<br />
Looking into another world with<br />
rear seat entertainment<br />
<strong>Alpine</strong>’s rear-vision entertainment system<br />
provided rear seat passengers with broad<br />
and exciting options to enjoy the passenger<br />
experience. We continue to offer excitement<br />
to all passengers’ ears, eyes and hearts.<br />
2001<br />
World’s top class visuals and<br />
sound<br />
Flagship masterpiece series released by<br />
<strong>Alpine</strong>, a company that tirelessly works to<br />
create sound that awaken the emotions.<br />
<strong>Alpine</strong> presence in the market was boosted,<br />
thanks to vehicle focused, detailed<br />
investigation.<br />
<strong>Alpine</strong> has a display 1.43 times wider than<br />
others available at the time. We will try and<br />
improve this new standard.<br />
<strong>Alpine</strong> F#1 Status<br />
VIE-X088 (BIGX)<br />
20 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 21
Creating Value<br />
Ensuring customer satisfaction<br />
More than 70Mil vehicles are produced annually, however, installing <strong>Alpine</strong> products into each customer’s unique,<br />
requires good product, service and quality to ensure customer satisfaction.<br />
<strong>Alpine</strong> values its customers long-term trust and confidence.<br />
Design & Production with user<br />
perspective<br />
Online Communication<br />
The Importance of Quality<br />
Ensure Durability<br />
Ultimately, customers determine the success of our products.<br />
It is important to design and produce from customers’<br />
perspectives to ensure their satisfaction. We learn a lot from<br />
customer feedback. This interaction lead to the creation of<br />
Big-X, which has the market’s largest display. The common<br />
belief used to be that display size was limited by vehicle<br />
architecture, however, we challenged this belief.<br />
In vehicles with room for multiple passengers, we released<br />
“Rear-Vision” for the passengers in the rear seats, enhancing<br />
their travel experience.<br />
We will continue to challenge the status quo and offer<br />
comfortable automotive experiences with every customer in<br />
mind.<br />
<strong>Alpine</strong> values customer communication.<br />
To support the “new car experience”, we released the “User’<br />
s Room” on our website. If you enter your vehicle information,<br />
you can find multiple services and support specific to your<br />
vehicle.<br />
New media such as Twitter and Facebook also help maintain<br />
and enhance our customer connection.<br />
User’s Room URL<br />
twitter account<br />
Facebook URL<br />
▲<br />
▲<br />
▲<br />
https://secure.alpine.co.jp/urs/top.html<br />
ALPINE_JP<br />
http://www.facebook.com/ALPINEjapan<br />
At the <strong>Alpine</strong> Museum in the HQ building, a product shot<br />
with .45 magnum and returned in 1981 is on display. It tells<br />
the story of a unit that wouldn’t eject a cassette tape, and a<br />
customer lost his temper. 1981 was soon after <strong>Alpine</strong> started<br />
business in the U.S. and quality had not yet stabilized. It<br />
only takes one product for a customer to enjoy their in-car<br />
experience and form their opinion of <strong>Alpine</strong>. We are really<br />
grateful for this problem because it told us that the basis<br />
of manufacturing and<br />
service is “Quality”. We<br />
will never this customer’s<br />
dissatisfaction .<br />
A vehicle experiences a variety of environments. Whatever<br />
the environment is, our products are supposed to work<br />
correctly. For that reason, we test all our products extensively<br />
at our reliability and evaluation centers. We run multiple tests,<br />
including checking for glare in sunlight and durability against<br />
dust.. And at the test course, we ensure that our products work<br />
on rough road surfaces.<br />
At <strong>Alpine</strong> we do not think of “Quality” as a product that does<br />
not break but rather excellent functionality for every single<br />
feature such as voice recognition, navigation quality, receiver<br />
sensitivity, usability, connectability, durability etc. We release<br />
high-quality products with confidence.<br />
Information Center Improvements<br />
To encourage customer input, we implemented operator<br />
training and other actions in timely manner. All “Customer<br />
voices” are saved in a secure reference database that is<br />
shared internally and used to develop new products and<br />
incorporate user-friendly decision making .<br />
Our daily implementation takes customer input into account.<br />
Inquiries<br />
Entry into database<br />
Internal Information<br />
distribution<br />
"User’s Room" on our Web site<br />
Utilization of<br />
“Customers’ Voices<br />
Pursue Usability<br />
What counts when you drive is SAFETY. This is one of the<br />
design themes that determines how we make our products<br />
stress-free during operation. Development is focusing on “user<br />
friendly operation” and our goal is to be recognized as a user<br />
friendly Mobile Media Solution Company, a goal recognized<br />
with a JD Power Award in <strong>2011</strong>.<br />
Liability evaluation center<br />
DB<br />
Customers<br />
Phone<br />
FAX<br />
E-mail<br />
System<br />
Opinions<br />
Requests<br />
Complaints<br />
Customers’ Voices<br />
FAQ<br />
“Car-model-specific<br />
Installation information<br />
Product development<br />
Test course at Iwaki office<br />
Reflecting in product development and service improvement<br />
22 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 23
Creating Value<br />
The <strong>Alpine</strong> Brand<br />
<strong>Alpine</strong>’s corporate logo, incorporating the guiding principals of our business activities.<br />
The Distinctive Five Stripes symbolize our commitment to pursuit superb quality.<br />
For the Future Values of Mobile Media<br />
- Driving Mobile Media Solutions -<br />
<strong>Alpine</strong> is determined to be a Mobile Media Solution Company,the leading innovator of future value of mobile media.<br />
<strong>Alpine</strong>'s<br />
Five Stripes of<br />
Excellence<br />
Engineering Excellence<br />
Manufacturing Excellence<br />
Marketing Excellence<br />
Service Excellence<br />
Partner Excellence<br />
Automobiles provide comfort and convenience.<br />
<strong>Alpine</strong> strives every day to offer ease, safety and<br />
comfort for all members of this motorized society.<br />
The driving force behind our objective to create<br />
future values is our desire to create smiles of<br />
satisfaction and pleasure.<br />
<strong>Alpine</strong> will continue to create new values<br />
for a prosperous future for both human and<br />
automobiles.<br />
Engineering Excellence<br />
With a strong determination to pursue the ideal<br />
without compromise, and an overwhelming<br />
and peerless sense of originality, <strong>Alpine</strong><br />
consistently delivers the best in engineering<br />
excellence to its customers.<br />
Manufacturing Excellence<br />
A uniquely distinctive presence that<br />
inspires users and gives them satisfaction,<br />
both at first sight and during use – <strong>Alpine</strong>'s<br />
products never fail to profoundly impress<br />
users with their manufacturing excellence.<br />
Service Excellence<br />
Believing that high quality is the best possible service,<br />
<strong>Alpine</strong> aims to develop highly reliable products that<br />
are capable of demonstrating high performance<br />
even in the harshest vehicle environments, thereby<br />
enjoying an enduring popularity.<br />
C o l u m n<br />
First step to the future<br />
As a part of the “EV & pHV Town Framework” promoted by<br />
the Japanese Ministry of Economy, Trade and Industry, the<br />
“Nagasaki EV&ITS Project” was held in October 2010.<br />
Marketing Excellence<br />
With the joy of driving at their fingertips,<br />
<strong>Alpine</strong>'s excellent marketing team taps into<br />
their technical expertise to deliver attractive<br />
products that never fail to move customers.<br />
Partner Excellence<br />
Through superior par tnerships with<br />
customers, business partners, employees,<br />
shareholders, investors, host communities,<br />
and others, <strong>Alpine</strong> delivers paramount<br />
products that more than satisfy users.<br />
With the innovations in Communication and Cloud<br />
technologies, the amount of traffic and entertainment<br />
information the drivers receive is increasing. Our systems<br />
effectively manage and process these data, providing optimal<br />
information at optimal time via easy- to-understand interfaces.<br />
By developing an easily configurable system, drivers are<br />
assured with a safe and stress-free driving experience. <strong>Alpine</strong><br />
development focuses on providing valuable information to the<br />
driver in a safe and usable context.<br />
In this project, EV car rentals and power charging spots<br />
were established in the Goto-area of Nagasaki. As an<br />
innovative experiment, the EVs were installed ITS equipment<br />
that can communicate information, a future vision of a<br />
motorized society.<br />
<strong>Alpine</strong>’s next generation navigation was adopted for this ITS<br />
equipment. <strong>Alpine</strong> continues to contribute to a low-carbonemission<br />
society and community development through<br />
innovation and integration of advanced ITS technologies.<br />
24 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 25
Contribution to Society<br />
Contribution<br />
to Society<br />
<strong>Alpine</strong> is committed to providing the finest products<br />
and contributing to a fuller, richer society of tomorrow.<br />
Environmental awareness is embedded throughout our product life cycle,<br />
together with a strong mindset of providing eco-friendly products.<br />
Life Cycle Assessment<br />
Incorporating the LCA method, <strong>Alpine</strong> quantitatively evaluates the environmental impact of a product throughout<br />
its entire life cycle; that is, from production, use, and up to disposal. We utilize the evaluation results to formulate<br />
methods that minimize environmental impact.<br />
◦ One example is a navigation system for the<br />
Japanese market<br />
In one of our flagship Japanese market navigation systems,<br />
we have learned that CO ² emissions during use are<br />
strongly correlated with the product's power consumption<br />
and weight. We also confirmed that the navigation’<br />
s optimal route guidance and<br />
traffic avoidance features largely<br />
contribute to ecological and<br />
economical driving by the user.<br />
CO² Emission by Life Cycle Stage for VIE-X075 B4 Car<br />
navigation system (<strong>Alpine</strong> data)<br />
(kg)<br />
160<br />
140<br />
120<br />
100<br />
80<br />
60<br />
40<br />
50<br />
20<br />
0<br />
Resource extraction,<br />
Material production<br />
Eco-drive assist Decreasing<br />
fuel consumption by up to 25%<br />
Total emissions:196 kilograms<br />
8 <br />
Product<br />
assembly<br />
<br />
Use<br />
Electrical power<br />
consumption<br />
<br />
Weight burden<br />
<br />
Transport<br />
0.1<br />
Disposal<br />
(Per unit)<br />
Development<br />
Material<br />
Procurement<br />
Manufacturing<br />
Shipping<br />
Use<br />
Recycling /<br />
Disposal<br />
Digital Manufacturing<br />
We utilize quality engineering<br />
and simulation technologies such<br />
as Digital Manufacturing in the<br />
development of our products.<br />
These activities enable product<br />
d e v e l o p m e n t f r e e o f m a s s<br />
prototype production. We have<br />
dramatically reduced the number of<br />
discarded prototypes and related<br />
waste.<br />
Partnership with our<br />
suppliers<br />
To develop eco-friendly products,<br />
awareness of environmental<br />
sustainability is high at <strong>Alpine</strong>, from<br />
the initial material procurement<br />
stage.<br />
We engage in environmental<br />
partnerships with suppliers,<br />
cooperating in the reduction<br />
of noxious chemicals used in<br />
materials and reducing greenhouse<br />
gas emissions.<br />
Reducing Environment<br />
Damage at the workplace<br />
At our manufacturing facilities, we<br />
focus on reducing environmental<br />
effects. Each employee is encouraged<br />
t o p r o m o t e i m p r o v e m e n t s i n<br />
manufacturing efficiency, product<br />
quality , e n e r g y a n d r e s o ur c e<br />
consumption, and waste and CO ²<br />
minimization. Use of water-based<br />
paint, odor control, and noise<br />
management are examples of how we<br />
care for our surrounding environment.<br />
(Details in P28-29)<br />
Optimization of Logistic<br />
Efficiency<br />
A s a g l o b a l c o m p a n y w i t h<br />
development and manufacturing<br />
affiliates around the world, we are<br />
committed to the maximization of<br />
logistic efficiency to reduce CO ²<br />
emissions.<br />
Streamlining our product delivery<br />
routes results in the reduction of<br />
transport distances. We are the first<br />
mobile electronics manufacturer<br />
to integrate air packaging that<br />
dramatically improves freight loading<br />
efficiency and reduces CO ² the<br />
emissions of trucks and cargo ships.<br />
Reducing Product weight<br />
and size<br />
As a key strategy aiming to reduce<br />
CO ² emissions of <strong>Alpine</strong> products,<br />
we have set up the “Green 50<br />
Project”. With this project we<br />
heavily emphasize the minimization<br />
of our products’ weight, size, and<br />
power consumption. The goal is<br />
to reduce these factors by 50%,<br />
with anticipation of significant fuel<br />
efficiency improvement of our<br />
customers’ vehicles.<br />
Easy to recycle<br />
To assure efficient recycling<br />
at the end of our products’ life<br />
c y cle, w e pr omote pr o duct<br />
designs that enable disassembly<br />
of parts according the materials<br />
used. <strong>Alpine</strong> also is proactive in<br />
introducing lead-free solder and<br />
raw materials that minimize the<br />
burden on our environment.<br />
PDX-M12 Mono Subwoofer Amplifier<br />
PDX-M12<br />
Simulation in the product<br />
developement stage<br />
Briefing for Green Procurement<br />
Energy Efficient Infrastructure<br />
Air package<br />
(Yield a 20% decrease in size, 10% in weight<br />
with a 20% increase in power compared with<br />
the previous model)<br />
Lead-free soldering process<br />
26 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 27
Contribution to Society<br />
Environmental Focus in the Workplace<br />
<strong>Alpine</strong> actively takes part in creating a more environmentally friendly office by reducing waste, implementing<br />
methods to efficiently use our limited resources, and reducing the amount of CO² emissions thought to be the<br />
main cause of global warning.<br />
Fighting Global Warming<br />
Zero Emission<br />
Visualization of Environmental Load<br />
<strong>Alpine</strong> is working on reducing CO² emissions to prevent global<br />
Together with our efforts to reduce the amount of waste<br />
We promote "Visualization" to improve environmental<br />
warming. Affiliates in eastern Japan implemented energy<br />
generated, we have set up Eco-Stations – waste sorting<br />
load efficiently.In <strong>2011</strong>, a clear set of goals of electricity<br />
saving measures to relieve the electricity shortage in <strong>2011</strong>.<br />
facilities that make it easier for employees to separate waste<br />
consumption was installed.<br />
◦ Electric Power Saving Activities<br />
A great majority of CO ² emissions in offices is produced by the<br />
electricity that powers air conditioning systems. We are reducing<br />
energy consumption by measures that include exhausting heat<br />
produced by production facilities, boosting air conditioning<br />
Mist Spraying<br />
Mist sprays cooling<br />
down air-conditioning<br />
exhausts to.<br />
for efficient processing. We are committed to increasing<br />
recycling and reuse at our facilities.<br />
<strong>Alpine</strong>'s Definition of Zero Emissions<br />
To promote recycling to the extent that no waste to be<br />
disposed of at final disposal sites is generated.<br />
(Recycling rate of 99.7% or higher)<br />
Electric consumption status is reported to employees through<br />
displays and office broadcast, improving employees’f energy<br />
saving consciousness.<br />
efficiency via double-pane windows, and monitoring workplace room<br />
temperatures.<br />
Sprinkling of Water<br />
on rooftops<br />
installing doublepane<br />
windows<br />
We introduced water<br />
sprinklers on rooftops<br />
t o c o u n t e r a c t<br />
temperature increases<br />
due to sun exposure.<br />
Electricity Consumption Displayed<br />
To minimize affects of<br />
ambient temperature,<br />
double-pane windows<br />
with good insulation<br />
are installed.<br />
◦ Integrating Clean Energy<br />
We promote the use clean energies that do not emit CO ² , the main<br />
cause of global warming.<br />
Eco Station<br />
C o l u m n<br />
<strong>Alpine</strong> Mexico Prize<br />
In Mexico, ALCOM won the Second Prize in the 14th<br />
national energy saving award among mid-size production<br />
Concern for Local Communities<br />
facilities initiated by FIDE (Energy Saving Initiative Fund).<br />
Various factors are analyzed for this award, including<br />
Green Curtain<br />
Glass-walled lobby is<br />
surrounded by green<br />
c ur t a in o f b i t t e r<br />
gourd. It minimizes<br />
sunlight and sustains<br />
room temperatures at<br />
comfortable levels.<br />
Solar panels<br />
◦ Reducing CO² Emissions while Commuting<br />
Since many of <strong>Alpine</strong>’s employees commute to work by car, we are<br />
In order to mitigate unfavorable odors from VOCs (Volatile<br />
Organic Compounds) generated during paint coating<br />
processes, <strong>Alpine</strong> has introduced cleansing equipment at its<br />
facilities. We have also taken noise control measures to reduce<br />
the noise generated by large-scale press machines.<br />
production variance from previous year and annual<br />
electricity consumption. In 2009, ALCOM promoted<br />
energy saving activities such as an employee awareness<br />
campaign, installing roof insulation, and replacing old<br />
machinery with new high-efficiency models. etc.<br />
We achieved a 22% energy savings compared to previous<br />
year.<br />
*FIDE: Energy Saving Initiative Fund<br />
conducting a campaign to reduce CO ² emissions from their cars.<br />
Everyone at <strong>Alpine</strong> contributes, giving eco-drive lessons, distributing<br />
eco-driving stickers,<br />
and designating ecocar<br />
parking.<br />
LED Lighting System<br />
Controlling noise from press<br />
We are installing in<br />
LED lighting systems,<br />
w h i c h a r e e n e r g y<br />
efficient and have long<br />
service lives.<br />
Eco-car parking area<br />
Cleaning equipment<br />
28 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 29
Contribution to Society<br />
<strong>Corporate</strong> Data<br />
As a Member of Earth<br />
As a global company, <strong>Alpine</strong> recognizes the important responsibility of being a member of each regional<br />
community and strives to build good relations around the world.<br />
<strong>Corporate</strong> Data<br />
<strong>Alpine</strong> Electronics, Inc.<br />
Community Connection<br />
In appreciation of the support we receive from local<br />
governments and societies, <strong>Alpine</strong> is proactive in the<br />
communication and interaction with regional communities.<br />
The annual <strong>Alpine</strong> Summer Festival at the Iwaki office is an<br />
event that strengthens the bond with our customers and<br />
local community. We hope this helps to maintain continued<br />
favorable relations.<br />
Recognition of Ecology<br />
Environmental recognition through<br />
tree planting<br />
China’fs environmental problem is an issue of concern. Hence,<br />
the government has put the Forest Guard Law into effect to<br />
conserve local forests. At our Chinese affiliate, employees<br />
learn the importance of forest<br />
guard through tree planting<br />
activities. We ecourage<br />
employees to love nature and<br />
care for the environment.<br />
Tree planting<br />
Date of Establish May, 1967<br />
Paid-in Capital<br />
¥25,920 million<br />
Number of Employees 10,835(28 companies consolidated. As of end of March <strong>2011</strong>)<br />
Description of Business<br />
Stock Exchange Listing<br />
Common Stock<br />
Total Issued Stocks<br />
Headquarters<br />
In-car Audio Products/In-car Information & Communication Products<br />
Tokyo Stock Exchange<br />
160,000,000 shares<br />
69,784,501 shares<br />
TOKYO: 1-1-8 Nishi-Gotanda, Shinagawa-ku, Tokyo 141-8501, Japan<br />
Phone:81(3)3494-1101 Fax:81(3)3494-1109<br />
IWAKI: 20-1 Yoshima-Kogyodanchi, Iwaki, Fukushima 970-1192,Japan<br />
Phone:81(246)36-4111 Fax:81(246)36-6898<br />
In November 2010, <strong>Alpine</strong> joined the "Iwaki Recycle Fair 2010"<br />
hosted by Iwaki city. <strong>Alpine</strong>-staffed booths provided lectures<br />
on how to assemble solar cars using empty plastic bottles.<br />
It was not only a perfect opportunity for children to expand<br />
their intlectual curiosities, but also to familiarize themselves<br />
with natural sources of energy. Participants learned the<br />
importance of recycling,<br />
while <strong>Alpine</strong> employees<br />
reinforced environmental<br />
sustainability.<br />
Charity for education<br />
<strong>Alpine</strong> wishes to actively contribute to the development<br />
of countries where we locate our affiliates. At our Thailand<br />
office, we support an education fund. In the annual year-end<br />
party, we conduct charity auctions, where all the proceeds<br />
are donated to the "Education for Development Foundatio". In<br />
2010, the amount gathered was approximately annual tuition<br />
fees for twenty students. At Hungary, we hosted charity events<br />
for neighboring kindergartens.<br />
C o l u m n<br />
Chairman<br />
Seizo Ishiguro<br />
President & CEO<br />
Toru Usami<br />
Managing<br />
Director<br />
Hirofumi Morioka<br />
Directors<br />
Managing<br />
Director<br />
Shigekazu Hori<br />
Masataka kataoka<br />
Satoshi Soma<br />
Toshinori Kobayashi<br />
Koichi Endo<br />
Naoki Mizuno<br />
Managing<br />
Director<br />
Hitoshi Kajiwara<br />
Auditors<br />
Managing<br />
Director<br />
Seishi Kai<br />
Toji Tanaka<br />
Kaname Kurashima<br />
Hideo Kojima<br />
Taisuke Yonemori<br />
(As of June 24 <strong>2011</strong>)<br />
Solar car assembly class<br />
One for all, All for one.<br />
Educating the Next<br />
Generation<br />
In Japan and the United States, we welcome middle and high<br />
school students to our facilities to see and feel what is means<br />
to be "workin". We hope the activity will encourage students to<br />
think about their future career.<br />
In China, we actively support college students in the Dalian<br />
district. Covering five universities, we offer "<strong>Alpine</strong> seminar",<br />
where students can learn advanced IT technologies and<br />
nourish new ideas. It is also an opportunity to perpetuate<br />
mutual growth tween the students and <strong>Alpine</strong>. Since <strong>2011</strong>, we<br />
have collaborated with other local companies in this program,<br />
enhancing the level of courses provided.<br />
On March 11. <strong>2011</strong>, we experienced the Great East Japan<br />
Earthquake. The city of Iwaki, where <strong>Alpine</strong> Headquarter<br />
is located, infrastructures suffered significant damage and<br />
many people fell victim to the tsunami.<br />
<strong>Alpine</strong> employees joined together as volunteers to support<br />
recovery activities. Every week the number of volunteers<br />
increased, As of August 31, the total number of volunteers<br />
ultimately reached 2,000 members. The effort came purely<br />
from employees’f passin to restore the city of Iwaki, a<br />
community that has supported <strong>Alpine</strong> for more than forty<br />
years. <strong>Alpine</strong>'s efforts will surely contribute the recovery of<br />
the region, its economy,<br />
and we greatly respect<br />
every employe's care for<br />
the local community<br />
Volunteer Activity<br />
Net Sales (Consolidated)<br />
(100 mil JPY)<br />
3,000<br />
2,500<br />
2,000<br />
1,500<br />
1,000<br />
500<br />
0<br />
2,650<br />
2,520<br />
07/3<br />
08/3<br />
1,966<br />
1,685<br />
2,012<br />
Ordinary Income (Consolidated)<br />
(100 mil JPY)<br />
120<br />
120<br />
100<br />
80<br />
60<br />
40<br />
64<br />
50<br />
Number of Employees (Consolidated)<br />
(Head Count)<br />
13,403<br />
12,456<br />
11,573<br />
10,913 10,835<br />
3,000<br />
20<br />
8<br />
09/3<br />
0<br />
0<br />
09/3 10/3 11/3 07/3 08/3 10/3 11/3<br />
07/3 08/3 09/3 10/3 11/3<br />
Fiscal Year<br />
Period<br />
-20<br />
-40<br />
107<br />
Fiscal Year<br />
Period<br />
15,000<br />
12,000<br />
9,000<br />
6,000<br />
Fiscal Year<br />
Period<br />
30 <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> <strong>Alpine</strong> <strong>Corporate</strong> <strong>Profile</strong> / <strong>CSR</strong> <strong>Report</strong> <strong>2011</strong>/<strong>2012</strong> 31
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