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University <strong>of</strong> Ottawa<br />

Graduate School <strong>of</strong> Public <strong>and</strong> International Affairs<br />

Centre on Public Management <strong>and</strong> Policy<br />

Prospectus for Certificate Program in<br />

Public Sector Leadership <strong>and</strong><br />

Governance<br />

Odell House<br />

Odell House, a restored<br />

19 th century residence,<br />

is home to the University <strong>of</strong><br />

Ottawa’s Centre on Public<br />

Management<br />

<strong>and</strong> Policy, part <strong>of</strong> the<br />

Graduate School <strong>of</strong><br />

Public <strong>and</strong> International<br />

Affairs. The Centre <strong>of</strong>fers<br />

pr<strong>of</strong>essional development<br />

programs, undertakes<br />

research <strong>and</strong> fosters c<strong>and</strong>id<br />

conversations focused<br />

on improving <strong>public</strong><br />

management in Canada.<br />

Cohort VI: September 2012 to June 2014<br />

Today, more than ever, Canada needs strong <strong>public</strong> <strong>sector</strong> <strong>leadership</strong> to meet the challenges<br />

<strong>of</strong> <strong>governance</strong> in a constantly changing society <strong>and</strong> economy, driven by globalisation <strong>and</strong><br />

technological advances. The <strong>public</strong> <strong>sector</strong> leaders <strong>of</strong> tomorrow will need greater depth <strong>and</strong> breadth<br />

<strong>of</strong> experience <strong>and</strong> perspective, <strong>and</strong> more diverse skill sets. They will be called upon to shape<br />

transformative change in both what government does <strong>and</strong> how it does it, in a context <strong>of</strong> severe<br />

fiscal constraints; as well, rising <strong>public</strong> expectations about accountability <strong>and</strong> transparency will<br />

dem<strong>and</strong> greater effectiveness <strong>and</strong> efficiency in the design <strong>and</strong> delivery <strong>of</strong> programs <strong>and</strong> services.


In September 2012, up to 24 participants will begin a 20-month journey <strong>of</strong> learning <strong>and</strong><br />

discovery at the University <strong>of</strong> Ottawa’s Odell House, home <strong>of</strong> the Centre on Public Management<br />

<strong>and</strong> Policy. By the time they receive their Certificate in Public Sector Leadership <strong>and</strong> Governance<br />

in June 2014, participants will have:<br />

• gained a broad underst<strong>and</strong>ing <strong>of</strong> fundamental<br />

principles, sound practices <strong>and</strong> current issues <strong>and</strong><br />

challenges in <strong>public</strong> management <strong>and</strong> policy<br />

• met with a wide cross-section <strong>of</strong> top practitioners<br />

<strong>and</strong> thought leaders from the federal <strong>public</strong> service<br />

<strong>and</strong> other <strong>public</strong> <strong>sector</strong> organizations, as well as the<br />

worlds <strong>of</strong> politics, business, civil society, <strong>and</strong> the<br />

universities, for c<strong>and</strong>id dialogue on their experience<br />

<strong>and</strong> lessons learned;<br />

• compared perspectives with counterparts <strong>and</strong><br />

experts across Canada <strong>and</strong> abroad through three<br />

one-week study tours;<br />

• probed <strong>and</strong> deepened their mastery <strong>of</strong> the personal<br />

<strong>and</strong> interpersonal dimensions <strong>of</strong> high-level<br />

<strong>leadership</strong>; <strong>and</strong><br />

• forged life-long bonds <strong>of</strong> trust <strong>and</strong> friendship with<br />

first-rate colleagues.<br />

The Certificate Program is targeted to exceptional middlelevel<br />

executives. While participants are primarily from the federal<br />

<strong>public</strong> service, executives from Crown corporations, provincial or<br />

municipal <strong>public</strong> services, or the private <strong>sector</strong> will also benefit<br />

from the Program, <strong>and</strong> will enrich its value for all participants.<br />

The Certificate Program is organized into three modules:<br />

<strong>public</strong> <strong>sector</strong> management; <strong>governance</strong>; <strong>and</strong> Canada in the world.<br />

Each module includes a particular emphasis on assessing evidence<br />

in shaping advice <strong>and</strong> action.<br />

We begin with a late August Orientation Session to help<br />

participants transition into the program, learn about expectations<br />

<strong>and</strong> begin to form relationships with colleagues. A four-day<br />

October boot camp follows, divided into two 2-day sessions on<br />

basic concepts <strong>and</strong> principles <strong>of</strong> Canadian <strong>public</strong> management<br />

<strong>and</strong> <strong>governance</strong>. This will ensure that everyone shares a common<br />

base <strong>of</strong> knowledge on which to build more sophisticated concepts<br />

<strong>and</strong> debates. This introductory session will also include exercises to<br />

clarify each participant’s <strong>leadership</strong> practice as a basis for setting<br />

individual development goals.<br />

The Program concerns itself throughout with the<br />

key areas <strong>of</strong> executive competencies identified<br />

by the federal Treasury Board Secretariat <strong>and</strong><br />

the Public Service Commission <strong>of</strong> Canada :<br />

values <strong>and</strong> ethics, strategic thinking, engagement,<br />

<strong>and</strong> management excellence. The aim is to assist<br />

participants to prepare themselves to assume greater<br />

responsibility at the levels <strong>of</strong> Assistant Deputy<br />

Minister or Director General, or their equivalents.


The time commitment for participants is about three<br />

days per month over the Program’s 20 months, as<br />

follows:<br />

• Four sessions (normally one <strong>and</strong> one-half days each in<br />

duration) for each <strong>of</strong> the three five-month modules at Odell<br />

House plus five sessions during the boot camp <strong>and</strong> wrap-up<br />

stages. This totals at least 25 days.<br />

• A one-week study tour, either in Canada or abroad, during<br />

each module.<br />

• Other events (such as action learning sessions) not exceeding<br />

10 days in total.<br />

• About one additional day per month for reading <strong>and</strong><br />

assignments.<br />

We request that nominations be<br />

submitted by July 30, 2012 so that the<br />

participants <strong>and</strong> Program staff have<br />

the opportunity to meet during the<br />

summer <strong>and</strong> prepare for the Program<br />

launch in the autumn.<br />

The Program modules are <strong>of</strong>fered bilingually in English <strong>and</strong> French,<br />

with participants <strong>and</strong> presenters alike speaking or writing in the <strong>of</strong>ficial<br />

language <strong>of</strong> their choice.<br />

The two-year cost for the Program is $32,000, payable in two installments <strong>of</strong><br />

$16,000 by April 2013 <strong>and</strong> April 2014. Travel costs are paid by the sponsoring<br />

organization. The three study tours are likely to cost between $7,000 <strong>and</strong><br />

$10,000 in total.<br />

To facilitate the participation <strong>of</strong> qualified c<strong>and</strong>idates residing outside the<br />

National Capital Region (NCR), the Program will reimburse normal travel costs<br />

<strong>of</strong> up to $10,000 for attendance at the regular sessions in Ottawa.<br />

Participants from the federal <strong>public</strong> service are normally recommended by<br />

their relevant Deputy Minister or Assistant Deputy Minister from among their<br />

most promising EX 3 <strong>and</strong> EX 2 leaders. Participants from provincial/territorial<br />

administrations or the private or non-pr<strong>of</strong>it <strong>sector</strong>s are usually recommended<br />

by the equivalent appropriate senior <strong>of</strong>ficial in their organization.<br />

APPLICATIONS SHOULD BE SENT TO:<br />

James Lahey<br />

Director, Centre on Public Management<br />

<strong>and</strong> Policy<br />

University <strong>of</strong> Ottawa<br />

Odell House, 180 Waller Street<br />

Ottawa, Ontario K1N 9B9<br />

Tel: 613 562-5800, Ext. 3755<br />

E-mail: james.lahey@uOttawa.ca<br />

QUESTIONS MAY ALSO BE DIRECTED TO<br />

613-562-5800 FOR:<br />

• Anna Jahn Ext. 3889<br />

• John McKennirey Ext. 3876<br />

• Reilly Kaunisviita Ext. 3879


Meeting the Need for<br />

Public Sector Executive Development<br />

Public Management in the Modern State<br />

Canada, as every advanced nation, depends importantly on<br />

government policies, programs <strong>and</strong> services for the effective<br />

functioning <strong>of</strong> its economy <strong>and</strong> society. While there are always<br />

differences <strong>of</strong> view <strong>and</strong> shifting policies regarding the nature <strong>and</strong><br />

extent <strong>of</strong> government activities, these differences play out within<br />

a broad scope <strong>of</strong> responsibilities<br />

Few senior managers which is common to all advanced<br />

nations: from national defence<br />

will take up their roles <strong>and</strong> security to education <strong>and</strong> the<br />

with all the requisite social safety nets; from financial<br />

<strong>and</strong> economic regulation to<br />

knowledge <strong>and</strong> skills. administration <strong>of</strong> justice.<br />

To deliver on these essential functions, governments in<br />

the modern state face very significant organizational <strong>and</strong><br />

management challenges. Meeting these challenges falls to the<br />

senior ranks <strong>of</strong> the <strong>public</strong> service; <strong>and</strong> their ability to do so has a<br />

critical impact on a nation’s overall performance.<br />

Management Cadre Challenges Today<br />

The Canadian government (like most western governments) is<br />

facing difficult fiscal constraints due to the global financial crisis<br />

which must be met by substantial spending reductions <strong>and</strong><br />

controls on programs <strong>and</strong> administration. This is coupled with<br />

the policy challenge to promote economic growth in a context <strong>of</strong><br />

global <strong>and</strong> domestic deficit <strong>and</strong> debt reduction.<br />

The coming generation <strong>of</strong> federal government executives must<br />

meet these challenges while they master the dem<strong>and</strong>s <strong>of</strong> new jobs<br />

at higher levels. As experienced senior managers retire in large<br />

numbers, there is a need for many managers to assume senior<br />

positions today without the benefit <strong>of</strong> a wide experience which<br />

would have been more common for the previous generation.<br />

The demographic question is only part <strong>of</strong> even wider challenges<br />

faced by <strong>public</strong> <strong>sector</strong> executives today. Rapid <strong>and</strong> far reaching<br />

changes in the structure <strong>of</strong> the national <strong>and</strong> global economies,<br />

in technology <strong>and</strong> business practices, in demography <strong>and</strong><br />

immigration, <strong>and</strong> in shifting global politics <strong>and</strong> centres <strong>of</strong><br />

power, must be met by changes in what governments do <strong>and</strong><br />

how they operate.<br />

As managers move to senior executive positions, they must<br />

deal with a much broader range <strong>of</strong> realities, <strong>of</strong>ten beyond their<br />

previous experience: relations with the political level <strong>and</strong> with<br />

Parliament, national fiscal <strong>and</strong> financial affairs, the functioning<br />

<strong>of</strong> Cabinet, the legislative process, international relations, large<br />

scale IT systems, <strong>and</strong> people management involving hundreds<br />

<strong>and</strong> thous<strong>and</strong>s rather than small teams. They must also<br />

underst<strong>and</strong> the interrelationships between their organization<br />

<strong>and</strong> the government as a whole, involving many other<br />

departments <strong>and</strong> agencies with different areas <strong>of</strong><br />

specialization, other levels <strong>of</strong> government, <strong>and</strong> other<br />

countries <strong>and</strong> international organizations, as well as<br />

the private <strong>sector</strong>.<br />

Few senior managers will take up their roles with all<br />

the requisite knowledge <strong>and</strong> skills. Most will need to<br />

fill in more than one gap in their formation. All will<br />

need to learn how to think <strong>and</strong> operate on a horizontal<br />

plane, looking at the immediate <strong>and</strong> the long term<br />

simultaneously, <strong>and</strong> making “strategic” more than a<br />

buzz word. Executives must continue to learn <strong>and</strong><br />

grow even more intensively in senior positions than<br />

they did on the way up.


Background to the Certificate Program<br />

In January 2007, the University <strong>of</strong> Ottawa launched its Certificate<br />

Program in Public Sector Leadership <strong>and</strong> Governance. The Program<br />

was designed specifically to address these challenges. Since then,<br />

more than 100 participants in five cohorts have<br />

undertaken the Program. Further cohorts will be<br />

“<br />

launched each autumn.<br />

Program Objectives<br />

The Program has ambitious objectives, not<br />

only in terms <strong>of</strong> imparting new knowledge,<br />

but in developing new skills, providing new<br />

tools, <strong>and</strong>, ultimately, promoting a process <strong>of</strong><br />

personal growth aimed at realizing the <strong>leadership</strong><br />

potential <strong>of</strong> each participant. The Program aims<br />

to accelerate the development <strong>of</strong> promising<br />

practitioners in preparation for assuming greater<br />

responsibilities in the coming years.<br />

Specifically, our goals are:<br />

• To deepen participants’ underst<strong>and</strong>ing <strong>of</strong> leading thought <strong>and</strong><br />

practice in the areas <strong>of</strong> <strong>public</strong> <strong>sector</strong> management, <strong>governance</strong>,<br />

<strong>and</strong> Canada in the world, paying attention throughout to the<br />

sound use <strong>of</strong> evidence in determining advice <strong>and</strong> action;<br />

• To broaden participants’ exposure to diverse ways <strong>of</strong> thinking<br />

<strong>and</strong> acting as leaders in the increasingly accountable, networked<br />

<strong>and</strong> global environment in which they must operate;<br />

<strong>and</strong> Policy itself is housed in historic Odell House ideally suited<br />

for informal discussion (under the “Chatham House rule”<br />

intended to encourage direct <strong>and</strong> frank conversation <strong>and</strong> ensure<br />

confidentiality). Participants work in groups <strong>of</strong> up to 24 who stay<br />

together for the 20 month duration <strong>of</strong> the Program.<br />

Whether a seasoned or newly-minted executive, this Program delivers on its<br />

promise. One <strong>of</strong> its many attractive features is learning from experts <strong>and</strong> senior<br />

leaders, both past <strong>and</strong> present. Equally beneficial is the building <strong>of</strong> relationships<br />

”<br />

Veronica McGuire, Executive Director<br />

Canadian Food Inspection Agency (CFIA)<br />

participant in cohort IV<br />

<strong>and</strong> the sharing <strong>of</strong> insights with peers from across the <strong>public</strong> service.<br />

The Program uses a variety <strong>of</strong> approaches <strong>and</strong> methods:<br />

• personal contact <strong>and</strong> dialogue with outst<strong>and</strong>ing leaders in<br />

government, politics, the media, the private <strong>sector</strong> <strong>and</strong> academe<br />

(see Annex A for examples from the past three years);<br />

• exercises that challenge the participants to learn <strong>and</strong> practice new<br />

skills <strong>and</strong> knowledge on their own;<br />

• debate <strong>and</strong> dialogue within the group as participants learn to learn<br />

from each other;<br />

• To develop participants’ <strong>leadership</strong> practice, including their<br />

capacity for self-directed <strong>and</strong> group learning, problem-solving,<br />

<strong>and</strong> personal resilience; <strong>and</strong><br />

• To connect participants across all the Cohorts, <strong>and</strong> with thought<br />

leaders in the University <strong>and</strong> the wider world.<br />

Program Design<br />

A. Approaches <strong>and</strong> Methods<br />

We take experienced senior mangers out <strong>of</strong> their hectic <strong>of</strong>fices<br />

for a day <strong>and</strong> a half per month, <strong>and</strong> place them in the neutral<br />

space <strong>of</strong> the University <strong>of</strong> Ottawa’s Graduate School <strong>of</strong> Public<br />

<strong>and</strong> International Affairs. The Centre for Public Management<br />

• travel <strong>and</strong> first-h<strong>and</strong> contact with people, cultures <strong>and</strong> institutions<br />

that play an important role in the world around us;<br />

• readings on a wide range <strong>of</strong> topics <strong>and</strong> exposure to new sources <strong>of</strong><br />

information; <strong>and</strong><br />

• coaching <strong>and</strong> focusing on the personal side <strong>of</strong> <strong>leadership</strong>.<br />

Perhaps the most important design feature <strong>of</strong> the Program is the<br />

act <strong>of</strong> sharing the learning journey with fellow travelers. The group<br />

dynamics within each cohort contribute enormously to the overall<br />

impact <strong>of</strong> the executive development experience. The different<br />

background, expertise <strong>and</strong> perspectives which each participant<br />

brings, as well as the different organizations from which they come,<br />

their different management styles <strong>and</strong> experience within the <strong>public</strong><br />

service, become critical sources <strong>of</strong> mutual learning <strong>and</strong> support.


Participants also gain an invaluable asset in the bonds <strong>of</strong> trust <strong>and</strong><br />

open communication that form among a group <strong>of</strong> colleagues from<br />

across the breadth <strong>of</strong> the system <strong>and</strong> which will continue long<br />

after their graduation <strong>and</strong> enrich their careers.<br />

B. Orientation <strong>and</strong> Boot camp<br />

The program is a challenging 20-month journey in personal<br />

change <strong>and</strong> growth. We have learned that it is important to<br />

take care to orient the participants to the program. Thus, the<br />

Program’s first event in late August is an Orientation session<br />

similar in format to the learning sessions to come. Participants<br />

are welcomed, introduced to each other, briefed on the program<br />

<strong>and</strong> invited to reflect on <strong>and</strong> work with the concept <strong>of</strong> a personal<br />

<strong>leadership</strong> practice as a means to assess <strong>and</strong> track their own<br />

development.<br />

Because participants come to the Program<br />

with widely varying familiarity with<br />

the basics <strong>of</strong> <strong>governance</strong> <strong>and</strong> <strong>public</strong><br />

management in Canada, a four-day boot<br />

camp is <strong>of</strong>fered in two 2-day sessions in<br />

October before participants begin the first<br />

module. These focused sessions will provide<br />

an overview <strong>of</strong> Parliament, Cabinet, the<br />

roles <strong>and</strong> relations between the federal <strong>and</strong><br />

provincial/ territorial governments, the role<br />

<strong>of</strong> the courts, machinery <strong>of</strong> government, the<br />

policy process, legislation <strong>and</strong> regulations,<br />

setting the fiscal plan, determining<br />

expenditure budgets, <strong>public</strong> accounts <strong>and</strong><br />

accountability. This session will also provide<br />

participants with the opportunity to receive<br />

feedback on their first self-assessment <strong>of</strong><br />

their <strong>leadership</strong> practice, <strong>and</strong> to begin to set<br />

individual <strong>and</strong> group development goals for<br />

the Program.<br />

C. Modules <strong>and</strong> Themes<br />

The Program is organized into three modules:<br />

“<br />

One: Public Sector Management (November 2012 to April<br />

2013) – A synthesis <strong>of</strong> policy intent <strong>and</strong> sound practice<br />

in the fundamental <strong>public</strong> management areas <strong>of</strong> people<br />

management, financial management, management<br />

<strong>of</strong> information <strong>and</strong> technology, values <strong>and</strong> ethics, <strong>and</strong><br />

accountability.<br />

Two: Governance (May to December 2013) – Topics covered<br />

include the political context <strong>of</strong> democratic <strong>governance</strong>,<br />

relations between political figures <strong>and</strong> senior <strong>public</strong><br />

servants, the importance <strong>of</strong> <strong>public</strong> trust, how Cabinet<br />

decision-making works, the roles <strong>of</strong> central agencies,<br />

federal-provincial/territorial relations, <strong>and</strong> comparisons with<br />

<strong>governance</strong> in provinces, private <strong>sector</strong> corporations <strong>and</strong><br />

not-for-pr<strong>of</strong>it organizations.<br />

Three: Canada in the World (January to May 2014) – A<br />

probing consideration <strong>of</strong> Canada’s place in the world <strong>and</strong><br />

the impact <strong>of</strong> international realities on <strong>public</strong> management<br />

<strong>and</strong> <strong>leadership</strong>, looking in turn at Canada’s place in North<br />

America, its relations with Asia, Europe <strong>and</strong> Latin America, its<br />

multilateral roles, defense, global security, <strong>and</strong> international<br />

development.<br />

The program is an enriching experience, combining a nicely balanced combination <strong>of</strong> practical<br />

<strong>and</strong> theoretical elements that allowed me to better underst<strong>and</strong> the challenges facing executives<br />

in the Federal Public Service in the coming years, as well as to help me deal with the day-today<br />

issues that confront all <strong>of</strong> us in this turbulent environment. An unexpected benefit was<br />

going on this journey in a group that developed quickly into a cohesive <strong>and</strong> supportive network<br />

that will outlive the formal course.<br />

”<br />

Tony Giles, Director General<br />

Human Resources <strong>and</strong> Skills Development Canada (HRSDC)<br />

participant in cohort IV<br />

Two crosscutting themes are worked into each <strong>of</strong> the modules<br />

to deepen participants’ appreciation <strong>of</strong> the themes themselves<br />

<strong>and</strong> their relevance in the context <strong>of</strong> the module topics. These<br />

themes are:<br />

• Personal <strong>and</strong> Leadership Development – Successful <strong>leadership</strong><br />

has a critical emotional <strong>and</strong> interpersonal dimension. We<br />

emphasize the idea <strong>of</strong> developing participants’ <strong>leadership</strong><br />

practice – that set <strong>of</strong> experience, competencies, ethos <strong>and</strong><br />

energy that defines them as leaders. Thus the Program has<br />

participants taking part in several “action learning” sessions<br />

during which they will have the opportunity to probe pressing<br />

management or <strong>leadership</strong> challenges, in the roles <strong>of</strong> both


presenter <strong>and</strong> advisor, under the supervision <strong>of</strong> experienced<br />

coaches. Individual coaching (up to six hours per participant)<br />

will also be <strong>of</strong>fered. This aspect allows participants to<br />

concentrate on identifying individual areas for improvement as<br />

leaders, <strong>and</strong> on developing strategies for making progress.<br />

• Sound Use <strong>of</strong> Evidence – An examination <strong>of</strong> the nature <strong>of</strong><br />

evidence <strong>and</strong> the practice <strong>of</strong> risk management in formulating<br />

policy <strong>and</strong> applying legislation, including the interplay <strong>of</strong> policy<br />

analysis, research, <strong>public</strong> opinion, <strong>and</strong> political <strong>leadership</strong>.<br />

Applications in the fields <strong>of</strong> science <strong>and</strong> regulation, economic<br />

<strong>and</strong> social policy, <strong>and</strong> intelligence will be explored.<br />

For Cohort VI, each module will include four group sessions<br />

covering a Wednesday evening <strong>and</strong> all day Thursday, three to four<br />

weeks apart (except during the month <strong>of</strong> a study tour).<br />

D. Study Tours<br />

Complementing each module is a one-week study tour (plus travel<br />

time). For the first module, there will be a visit to London <strong>and</strong><br />

another European capital in April 2013 to explore approaches to<br />

redesigning <strong>public</strong> services <strong>and</strong> the <strong>public</strong> service in the UK <strong>and</strong><br />

another European country. Destinations for modules two <strong>and</strong><br />

three will focus on Canada (likely the Alberta oil s<strong>and</strong>s or Windsor/<br />

Detroit border <strong>and</strong> the Port <strong>of</strong> Vancouver), <strong>and</strong> major multilateral<br />

institutions such as the UN, IMF <strong>and</strong> World Bank <strong>and</strong> think tanks on<br />

international affairs (located in Washington <strong>and</strong> New York).<br />

Program Requirements<br />

The Program is designed to inspire <strong>and</strong> develop exceptional<br />

mid-career <strong>public</strong> service executives, or executives from other<br />

<strong>sector</strong>s to take on exp<strong>and</strong>ed <strong>leadership</strong> roles in the future.<br />

Effective leaders are continuous learners. Accordingly, the Program<br />

dem<strong>and</strong>s active engagement <strong>of</strong> the participants to:<br />

• prepare by completing assigned readings;<br />

• participate actively in the sessions, action learning, <strong>and</strong> the<br />

study tours;<br />

• share responsibility for group presentations in connection with<br />

study tours;<br />

• maintain a learning journal throughout the Program; <strong>and</strong><br />

• submit an original individual case study (about 10 to 15 pages<br />

in length) by early 2014, on a topic agreed with the Program<br />

Director – participants will be expected to select the topic early<br />

in the Program <strong>and</strong> to prepare the paper in stages for review <strong>and</strong><br />

feedback. Written work <strong>and</strong> group presentations will be shared<br />

with all participants.<br />

The Program culminates in a Certificate conferred by the Graduate<br />

School <strong>of</strong> Public <strong>and</strong> International Affairs. It does not result in<br />

formal academic credits.<br />

E. Wrap up<br />

The Certificate Program concludes with two final<br />

sessions designed to review <strong>and</strong> consolidate the<br />

learnings <strong>of</strong> the program, from all three modules,<br />

the cross-cutting themes, the personal <strong>and</strong> group<br />

coaching, <strong>and</strong> reflections on the participants’<br />

developing <strong>leadership</strong> practices. In addition we<br />

will explore how these learnings can be applied<br />

in the workplace through group discussion <strong>of</strong> a<br />

number <strong>of</strong> Case Studies prepared by participants<br />

during the latter part <strong>of</strong> the Program based on<br />

actual management experiences.


Program Staff<br />

James Lahey – Jim has overall responsibility for<br />

the Certificate Program. He is a Visiting Research<br />

Pr<strong>of</strong>essor at the University <strong>of</strong> Ottawa, <strong>and</strong><br />

Director <strong>of</strong> the Centre on Public Management<br />

<strong>and</strong> Policy. From 1973 until early 2009, Jim<br />

worked in the federal <strong>public</strong> service. Over<br />

his last ten years in government, Jim served<br />

successively as Associate Deputy Minister<br />

in Human Resources Development Canada,<br />

Associate Secretary in the Treasury Board<br />

Secretariat, Associate Deputy Minister in Indian<br />

<strong>and</strong> Northern Affairs, <strong>and</strong> Deputy Secretary<br />

to the Cabinet (Public Service Renewal) in the<br />

Privy Council Office. Jim is also Chair <strong>of</strong> the<br />

Departmental Audit Committee at Agriculture<br />

<strong>and</strong> Agri-Food Canada, <strong>and</strong> a member <strong>of</strong> the<br />

National Statistics Council.<br />

David Zussman – David is currently<br />

Director <strong>of</strong> the Graduate School <strong>of</strong> Public<br />

<strong>and</strong> International Affairs. He has held the<br />

Jarislowsky Chair in Public Sector Management<br />

at the University <strong>of</strong> Ottawa since 2005. He<br />

served as President <strong>of</strong> the Public Policy Forum<br />

(1995 to 2003), Executive Vice President <strong>of</strong><br />

Ekos Research (2003 to 2005), Dean <strong>of</strong> the<br />

<strong>Faculty</strong> <strong>of</strong> Management at the University <strong>of</strong><br />

Ottawa (1988 to 1992), <strong>and</strong> Assistant Secretary<br />

to the Cabinet (Machinery) at the Privy Council<br />

Office (1994 to 1995).<br />

John McKennirey – John is a Senior Fellow<br />

working closely with Jim on designing <strong>and</strong><br />

delivering the Certificate Program. He left the<br />

federal <strong>public</strong> service in 2009 after serving<br />

as Assistant Deputy Minister for L<strong>and</strong>s <strong>and</strong><br />

Economic Development in Indian <strong>and</strong> Northern<br />

Affairs (INAC), <strong>and</strong> for Labour <strong>and</strong> Homelessness<br />

in Human Resources Development Canada<br />

(HRDC). In addition to various executive<br />

positions in Foreign Affairs <strong>and</strong> International<br />

Trade, Canada Revenue Agency, HRDC <strong>and</strong><br />

INAC, John served four years as first Executive<br />

Director <strong>of</strong> the NAFTA Labor Commission based<br />

in Dallas, Texas.<br />

Program Resources<br />

Anna Jahn – Anna is the Manager for the<br />

Certificate Program <strong>and</strong> responsible for other<br />

courses at the Centre on Public Management<br />

<strong>and</strong> Policy. She worked as Marketing <strong>and</strong><br />

Communication Officer at the <strong>Faculty</strong> <strong>of</strong><br />

<strong>Social</strong> Science at the University <strong>of</strong> Ottawa.<br />

Before joining the University, Anna was a<br />

Program Manager at The European School<br />

<strong>of</strong> Management <strong>and</strong> Technology in Berlin,<br />

Germany.<br />

Reilly Kaunisviita – Reilly is the Administrative<br />

Assistant at the Centre on Public Management<br />

<strong>and</strong> Policy. She recently graduated with her<br />

Bachelor’s degree from the University <strong>of</strong><br />

Ottawa’s <strong>Faculty</strong> <strong>of</strong> <strong>Social</strong> <strong>Sciences</strong>, in Public<br />

Administration. She has been working at the<br />

Centre since July 2008.<br />

The Program invites current <strong>and</strong> former distinguished senior<br />

federal <strong>of</strong>ficials <strong>and</strong> other experts to address the participants.<br />

We also call on pr<strong>of</strong>essors <strong>and</strong> senior fellows associated with the<br />

University <strong>of</strong> Ottawa’s Graduate School <strong>of</strong> Public <strong>and</strong> International<br />

Affairs (GSPIA), <strong>and</strong> other parts <strong>of</strong> the University. Annex A provides<br />

examples <strong>of</strong> the exceptional speakers who have shared their<br />

insights with Cohorts II, III, IV <strong>and</strong> V over the past three years.<br />

The Certificate Program is based at Odell House, a restored<br />

nineteenth century residence located at 180 Waller Street, close<br />

to the Rideau Canal <strong>and</strong> the new <strong>Social</strong> <strong>Sciences</strong> Building (120<br />

University Avenue), which houses the Graduate School <strong>of</strong> Public<br />

<strong>and</strong> International Affairs. Program events will take place mainly at<br />

Odell House.<br />

The Program provides a dedicated website where participants<br />

can access Program agendas <strong>and</strong> presentations, as well as reading<br />

materials <strong>and</strong> other resources.


How to Apply<br />

Prospective participants should normally meet the following criteria:<br />

• Currently occupy a <strong>leadership</strong> role in the federal <strong>public</strong> service (EX-3<br />

<strong>and</strong> EX-2 levels), or an equivalent position in a provincial or municipal<br />

government, or the private or not-for-pr<strong>of</strong>it <strong>sector</strong>s;<br />

• Feel a strong desire to assume a greater <strong>leadership</strong> role in the Canadian<br />

<strong>public</strong> <strong>sector</strong> (or related functions);<br />

• Have a degree from a recognized degree-granting institution in Canada<br />

or abroad;<br />

• Be recommended by the relevant Deputy Minister, or Assistant Deputy<br />

Minister, or equivalent;<br />

• Be willing to commit to complete the Program assignments, attend the<br />

sessions, <strong>and</strong> participate actively; <strong>and</strong><br />

• Be functionally bilingual, especially with a reasonable level <strong>of</strong> oral<br />

comprehension <strong>of</strong> both English <strong>and</strong> French.<br />

The two-year cost for the Program is $32,000 which covers tuition,<br />

instructional materials, on-site meals for Ottawa sessions, <strong>and</strong> coaching.<br />

Sponsoring organizations also need to cover participants’ travel <strong>and</strong><br />

accommodation costs for the study tours. Participants not based in the<br />

National Capital Region will be responsible for similar costs when attending<br />

the regular sessions, but will be assisted by reimbursement <strong>of</strong> normal travel<br />

<strong>and</strong> accommodation costs <strong>of</strong> up to $10,000.<br />

APPLICATIONS SHOULD INCLUDE:<br />

• a letter explaining the<br />

applicant’s reasons for wishing<br />

to participate in the Program,<br />

• a letter <strong>of</strong> support from the<br />

relevant Deputy Minister or<br />

Assistant Deputy Minister, or<br />

equivalent where appropriate,<br />

• two other letters <strong>of</strong> reference,<br />

• a current curriculum vitae, <strong>and</strong><br />

• details <strong>of</strong> previous postsecondary<br />

degrees or courses.<br />

We request that applications for<br />

Cohort VI (beginning in September<br />

2012) be submitted by July 30, 2012.


Annex A<br />

Examples <strong>of</strong> Distinguished Leaders <strong>and</strong> Scholars that<br />

have addressed Cohorts II, III, IV or V between September 2009 <strong>and</strong> May 2012<br />

Distinguished Leaders<br />

Since September 2009, these have included:<br />

• Michael Adams – Founding President, Environics Research<br />

• William Baker – Deputy Minister, Public Safety Canada (retired)<br />

• David Beatty – Conway Pr<strong>of</strong>essor <strong>of</strong> Strategy, Rotman School <strong>of</strong><br />

Business, University <strong>of</strong> Toronto; formerly Founding Managing<br />

Director, Canadian Coalition for Good Governance<br />

• Marie Bernard-Meunier – formerly Canadian Ambassador to the<br />

Netherl<strong>and</strong>s <strong>and</strong> then to Germany<br />

• Margaret Biggs – President, Canadian International<br />

Development Agency<br />

• Margaret Bloodworth- former senior <strong>public</strong> servant who was<br />

most recently Associate Secretary to the Cabinet <strong>and</strong> National<br />

Security Advisor to the Prime Minister (2006-2008).<br />

• Mel Cappe – President, Institute for Research in Public Policy<br />

(retired); formerly Secretary to the Cabinet <strong>and</strong> Clerk <strong>of</strong> the Privy<br />

Council<br />

• Claude Carrière – Associate Deputy Minister, Agriculture <strong>and</strong><br />

Agri-Food Canada<br />

• Susan Cartwright – Special Advisor to the Privy Council Office,<br />

Public Service Modernization Act (retired)<br />

• Janice Charette – Associate Secretary to the Cabinet <strong>and</strong> Deputy<br />

Minister <strong>of</strong> Intergovernmental Affairs; formerly Deputy Minister<br />

<strong>of</strong> Human Resources <strong>and</strong> Skills Development Canada<br />

• Ian Clark – Pr<strong>of</strong>essor, School <strong>of</strong> Public Policy <strong>and</strong> Governance,<br />

University <strong>of</strong> Toronto<br />

• Andrew Cohen – Assistant Pr<strong>of</strong>essor, Carleton University School<br />

<strong>of</strong> Journalism <strong>and</strong> Communication, <strong>and</strong> journalist<br />

• Keith Coulter – formerly Commissioner <strong>of</strong> Corrections<br />

• Claire Dansereau – Deputy Minister, Fisheries <strong>and</strong> Oceans Canada<br />

• Michelle D’Auray – Secretary <strong>of</strong> the Treasury Board<br />

• Richard Dicerni – Deputy Minister, Industry Canada<br />

• Christine Donoghue – Executive Director, Policy Horizons<br />

Canada, Human Resources <strong>and</strong> Skills Development Canada<br />

• Cassie Doyle – Consul General <strong>of</strong> Canada, San Francisco; formerly<br />

Deputy Minister, Natural Resources Canada<br />

• Don Drummond – Matthews Fellow <strong>and</strong> Distinguished Visiting<br />

Scholar, School <strong>of</strong> Policy Studies, Queen’s University; formerly<br />

Senior Vice-President <strong>and</strong> Chief Economist, TD Bank Financial<br />

Group<br />

• Richard Fadden – Director, Canadian Security Intelligence<br />

Service<br />

• Graham Flack – Associate Deputy Minister, Public Safety Canada<br />

• Liseanne For<strong>and</strong> – President, Shared Services Canada<br />

• Daniel Gagnier – Consultations Daniel Gagnier; formerly Chief <strong>of</strong><br />

Staff to the Premier <strong>of</strong> Quebec<br />

• Dan Gardner – Journalist, Author, <strong>and</strong> Lecturer<br />

• Ian Glen – Chair <strong>of</strong> the Board, Canadian Air Transportation<br />

Security Agency; formerly Chairman, National Parole Board<br />

• John Graham – Patterson Creek Consulting; formerly Senior<br />

Associate, Institute on Governance<br />

• Ian Green – formerly Deputy Minister, Health Canada<br />

• François Guimont – Deputy Minister, Public Works <strong>and</strong><br />

Government Services Canada<br />

• Jim Judd – formerly Director, Canadian Security Intelligence<br />

Service<br />

• André Juneau – Director, Institute <strong>of</strong> Intergovernmental Affairs,<br />

Queen’s University; formerly Deputy Minister, Infrastructure<br />

Canada<br />

• Michael Keenan – Assistant Deputy Minister, Strategic Policy at<br />

Environment Canada<br />

• Avrim Lazar – formerly President, Canadian Forest Products<br />

Association<br />

• Dr. Les Levin – Head, Medical Advisory Secretariat, Health Quality<br />

Ontario<br />

• Kevin Lynch – Vice-Chair, BMO Financial Group; formerly<br />

Secretary to the Cabinet <strong>and</strong> Clerk <strong>of</strong> the Privy Council


• Kevin Malone – formerly Cabinet Secretary, Government <strong>of</strong> New<br />

Brunswick<br />

• Richard Manicom – Consultant in IT Project Governance<br />

• Bill Matthews – Assistant Secretary, Expenditure Management<br />

Sector, Treasury Board <strong>of</strong> Canada Secretariat<br />

• Jim Mitchell – Founding Partner, Sussex Circle<br />

• Marie-Lucie Morin – Executive Director for Canada, World Bank;<br />

formerly National Security Advisor to the Prime Minister <strong>and</strong><br />

Associate Secretary to the Cabinet<br />

• Michael Nelson – Audit Committee Chair, Office <strong>of</strong> the Public<br />

Sector Integrity Commissioner <strong>of</strong> Canada<br />

• William Pentney – Deputy Secretary to the Cabinet, Priorities<br />

<strong>and</strong> Plans, Privy Council Office<br />

• Dan Perrins – Executive-in-Residence, Johnson-Shoyama School<br />

<strong>of</strong> Public Policy, University <strong>of</strong> Regina; formerly Cabinet Secretary,<br />

Government <strong>of</strong> Saskatchewan<br />

• William Pristanski – Principal, Prospectus Associates<br />

• Morris Rosenberg – Deputy Minister, Foreign Affairs <strong>and</strong><br />

International Trade<br />

• Tim Sargent – Assistant Secretary to the Cabinet for Economic<br />

<strong>and</strong> Regional Development Policy, Privy Council Office<br />

• Sheridan Scott – Senior Partner, Bennett Jones LLP; formerly<br />

Commissioner, Competition Bureau<br />

• Ian Shugart – Deputy Minister, Human Resources <strong>and</strong> Skills<br />

Development Canada<br />

• Jeffrey Simpson – Globe <strong>and</strong> Mail columnist <strong>and</strong> noted author,<br />

as well as Senior Fellow at the University <strong>of</strong> Ottawa Graduate<br />

School <strong>of</strong> Public <strong>and</strong> International Affairs<br />

• John Sims – formerly Deputy Minister, Justice Canada <strong>and</strong><br />

Deputy Attorney General<br />

• Monte Solberg – Senior Advisor, Fleishman-Hillard; formerly<br />

Minister <strong>of</strong> Human Resources <strong>and</strong> Skills Development Canada<br />

• Carole Swan – formerly President, Canadian Food Inspection<br />

Agency<br />

• John Weekes – Senior Business Advisor, Bennett Jones LLP;<br />

formerly Canadian Ambassador to the World Trade Organization<br />

• Michael Wernick – Deputy Minister, Aboriginal Affairs <strong>and</strong><br />

Northern Development Canada<br />

• Jodi White – Senior Fellow at the Norman Patterson School <strong>of</strong><br />

International Affairs at Carleton University; formerly President,<br />

Public Policy Forum<br />

• John Wiersema – Formerly Deputy Auditor General <strong>of</strong> Canada<br />

• Joe Wild – Assistant Secretary to the Cabinet, Machinery <strong>of</strong><br />

Government, Privy Council Office<br />

• Ian Wilson – formerly Librarian <strong>and</strong> Archivist <strong>of</strong> Canada<br />

• Yuen Pau Woo – President <strong>and</strong> CEO, Asia-Pacific Foundation <strong>of</strong><br />

Canada<br />

• Wayne Wouters – Secretary to the Cabinet <strong>and</strong> Clerk <strong>of</strong> the Privy<br />

Council<br />

• Robert Wright – formerly Canadian Ambassador to Japan <strong>and</strong><br />

then to China<br />

• Neil Yeates – Deputy Minister, Citizenship <strong>and</strong> Immigration<br />

Canada<br />

University <strong>of</strong> Ottawa Pr<strong>of</strong>essors <strong>and</strong> Senior<br />

Fellows<br />

The following have shared their knowledge <strong>and</strong> experience with<br />

participants:<br />

• Robert Asselin – Robert is Assistant Director <strong>of</strong> the GSPIA. Prior<br />

to that, he held several senior governmental positions such as<br />

Advisor <strong>and</strong> Speechwriter to the Prime Minister <strong>of</strong> Canada, Policy<br />

Advisor to the Minister <strong>of</strong> Intergovernmental Affairs, as well as<br />

Chief <strong>of</strong> Staff to the Associate Minister <strong>of</strong> National Defence.<br />

• Gordon Betcherman - Gordon Betcherman is Pr<strong>of</strong>essor in the<br />

School <strong>of</strong> International Development <strong>and</strong> Global Studies as<br />

well as the GSPIA. Dr. Betcherman joined the University <strong>of</strong><br />

Ottawa after 11 years at the World Bank, most recently as Sector<br />

Manager <strong>and</strong> Lead Economist in the Human Development<br />

Sector, Europe <strong>and</strong> Central Asia Region.<br />

• Patrick Fafard – An Assistant Pr<strong>of</strong>essor at the GSPIA, Patrick has<br />

worked as Director General <strong>of</strong> Strategic Policy <strong>and</strong> Research at<br />

the federal Department <strong>of</strong> Intergovernmental Affairs, <strong>and</strong> in the<br />

Saskatchewan Department <strong>of</strong> Health.<br />

• Robert Fowler – Robert Fowler has had a distinguished career<br />

as a Canadian diplomat <strong>and</strong> <strong>public</strong> servant. In addition to<br />

having served as Canada’s ambassador to the United Nations<br />

(1995-2000) <strong>and</strong> to Italy (2000-2006), he also served as foreign


policy advisor to three Prime Ministers. He was also the Deputy<br />

Minister <strong>of</strong> National Defence (1989-1995) <strong>and</strong> the Prime<br />

Minister’s Personal Representative for Africa.<br />

• Richard French – Richard holds the CN Paul M. Tellier Chair<br />

on Business <strong>and</strong> Public Policy at the GSPIA. Richard French<br />

previously served as vice-chairman (telecommunications) <strong>of</strong> the<br />

Canadian Radio-Television <strong>and</strong> Telecommunications Commission<br />

(CRTC). He taught at McGill University before entering provincial<br />

politics in Quebec, which lead him to serve as a Member <strong>of</strong> the<br />

National Assembly as well as Minister <strong>of</strong> Communications. He<br />

also worked in the private <strong>sector</strong>, serving as vice-president <strong>of</strong><br />

Bell Canada <strong>and</strong> CEO <strong>of</strong> Tata Communications in India.<br />

• Greg Fyffe – A Senior Fellow at the GSPIA, Greg served in several<br />

Assistant Deputy Minister roles in the federal government as<br />

well as Chief <strong>of</strong> Staff to various federal Ministers. Prior to his<br />

retirement in 2008, Greg was Assistant Secretary, Intelligence<br />

Assessment at the Privy Council Office.<br />

• Ralph Heintzman – An Adjunct Research Pr<strong>of</strong>essor at the GSPIA,<br />

Ralph served in the federal <strong>public</strong> service for over thirty years,<br />

including positions as Assistant Secretary at the Treasury Board<br />

Secretariat. In 2006, he was awarded the Vanier Medal by the<br />

Institute <strong>of</strong> Public Administration <strong>of</strong> Canada.<br />

• Luc Juillet – Luc is Jean-Luc Pépin Research Chair on Canadian<br />

Government. He recently co-authored a book on the merit<br />

principle in the <strong>public</strong> service, Defending a Contested Ideal: Merit<br />

<strong>and</strong> the Public Service Commission 1908-2008.<br />

• Michael Kergin – Michael, also a Senior Fellow at the GSPIA<br />

<strong>and</strong> long-serving leader in the Canadian Foreign Service, was<br />

Ambassador to the United States from 2000 to 2005, <strong>and</strong> Foreign<br />

Policy Advisor to the Prime Minister. He is currently Special<br />

Advisor on Border Management to the Premier <strong>of</strong> Ontario.<br />

• André Laliberté - André is a Pr<strong>of</strong>essor at the School <strong>of</strong> Political<br />

Studies at the University <strong>of</strong> Ottawa. He is a graduate <strong>of</strong> UQAM<br />

(1991), <strong>and</strong> received his Ph.D. in Political Science from the<br />

University <strong>of</strong> British Columbia in 1999. André has written on the<br />

issue <strong>of</strong> identity <strong>and</strong> the relations between state <strong>and</strong> religion in<br />

the People’s Re<strong>public</strong> <strong>of</strong> China <strong>and</strong> Taiwan.<br />

• Claude Laverdure – During his long career in the Canadian<br />

Foreign Service, Claude served as Ambassador to France,<br />

Belgium <strong>and</strong> Haiti. From 2000 to 2003 he was Foreign Policy<br />

Advisor to the Prime Minister. He is currently a Senior Fellow<br />

at the GSPIA, <strong>and</strong> Vice-President <strong>of</strong> the Canadian Ditchley<br />

Foundation.<br />

• Patrick Leblond – Before joining the GSPIA as Assistant Pr<strong>of</strong>essor,<br />

Patrick was Assistant Pr<strong>of</strong>essor <strong>of</strong> international business at HEC<br />

Montréal <strong>and</strong> Director <strong>of</strong> the Réseau économie internationale<br />

(REI) at the Centre d’études et de recherches internationales de<br />

l’Université de Montréal (CERIUM).<br />

• Gilles Paquet – Gilles has spent over forty years as a scholar,<br />

prolific writer, teacher <strong>and</strong> senior university administrator,<br />

divided more or less equally between the University <strong>of</strong> Ottawa<br />

<strong>and</strong> Carleton University. He was President <strong>of</strong> the Royal Society <strong>of</strong><br />

Canada from 2003 to 2005.<br />

• Rol<strong>and</strong> Paris - Rol<strong>and</strong> is holding the University Research Chair<br />

in International Security <strong>and</strong> Governance at the University<br />

<strong>of</strong> Ottawa; he is the founding Director <strong>of</strong> the Centre for<br />

International Policy Studies, <strong>and</strong> Associate Pr<strong>of</strong>essor at the<br />

GSPIA. His research interests are in the fields <strong>of</strong> international<br />

security, international <strong>governance</strong> <strong>and</strong> foreign policy.<br />

• Barry Stemshorn – A long-time federal <strong>public</strong> servant,<br />

most notably in the regulatory field, Barry was Assistant<br />

Deputy Minister for the Environmental Protection Service at<br />

Environment Canada from 2000 to 2006. He is now a Senior<br />

Fellow at the GSPIA.<br />

• Thomas Townsend – Thomas is a Senior Fellow at the GSPIA. He<br />

served for many years as a federal <strong>public</strong> servant, most notably<br />

as Executive Director <strong>of</strong> the Policy Research Initiative, <strong>and</strong> as an<br />

executive in Human Resources <strong>and</strong> Skills Development Canada,<br />

<strong>and</strong> in the Correctional Service <strong>of</strong> Canada.<br />

Centre on Public Management <strong>and</strong> Policy<br />

www.cpmp.uOttawa.ca

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