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Insight Winter 2011 - South Essex Homes

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“I look forward to receiving <strong>Insight</strong><br />

Magazine. Having been previously<br />

shown a copy by a neighbour, it is<br />

of interest and appears to also have<br />

useful information for us as occupants<br />

of a Leaseholder Flat.”<br />

Mr and Mrs S,<br />

Eastwood Road North<br />

This dedicated section of <strong>Insight</strong> gives residents the opportunity to<br />

have their letters and feedback published. This issue’s Star<br />

Letter was sent in by Ms P from Canterbury Avenue<br />

who wins a £10 gift voucher.<br />

★<br />

“This year’s Community Tie-in<br />

event was very well organised and<br />

even better attended. I will<br />

definitely go again next year!”<br />

Mr F, <strong>South</strong>end Hospital<br />

★<br />

★<br />

★<br />

Star Letter<br />

“It is always a pleasure to speak to<br />

anyone from the Customer Contact<br />

Team. They are always polite and very<br />

helpful.”<br />

Ms P, Canterbury Avenue<br />

★<br />

★<br />

If you have a compliment, suggestion or<br />

comment you would like to feature in the<br />

next issue of <strong>Insight</strong> Magazine, please<br />

send it through to us using one of the<br />

‘Get in touch’ methods on page 2.<br />

★<br />

There’s a fantastic £10 gift voucher up<br />

for grabs for our favourite letter.<br />

“I think your recent Disability<br />

Conference was a great<br />

success. Well done.”<br />

Mr A, Westwood<br />

“I rang to check if a rent account<br />

was in order and spoke to Lauren<br />

Anderson. Lauren was very<br />

patient and took time to explain<br />

the system for rent statements.<br />

It was a pleasure dealing with her.<br />

She is a credit to her department<br />

and to <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong>.”<br />

Anonymous Mystery<br />

Shopper<br />

Online <strong>Insight</strong><br />

- Competition<br />

0800 833 160<br />

If you would like a copy of this<br />

newsletter in large print, on<br />

audio tape or CD, in braille or<br />

on a CD-rom, please phone<br />

the number above<br />

Want to get up-to-the-minute updates from <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> straight to<br />

your PC or smartphone? Why not connect with us via Facebook and Twitter,<br />

and even be entered into a prize draw to win a fantastic hamper brimming<br />

with goodies?<br />

Chances are you already have a Facebook account, and may even be on Twitter,<br />

so it will take seconds to ‘like’or ‘follow’us, and be kept constantly in the loop<br />

about what’s going on at <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> and our services. You can even send<br />

messages to us and receive a very quick response.<br />

What’s more, if you sign up before 31st January 2012, you have the chance of<br />

winning a great prize. One lucky household will receive a hamper, kindly donated<br />

by ASDA, full of family essentials, including cleaning products, toiletries and much<br />

more!<br />

Go on – what are you waiting for? Search for <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> on Facebook<br />

and Twitter, then ‘like’or/and ‘follow’us. We look forward to keeping you updated.<br />

We will be in touch with the winner of the hamper after the closing date.<br />

Good luck!<br />

There are now 234 followers on Twitter and 76 members who 'like'<br />

our Facebook page (figures correct as of 1 Nov <strong>2011</strong>)<br />

Why not join them?

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