Insight Winter 2011 - South Essex Homes
Insight Winter 2011 - South Essex Homes
Insight Winter 2011 - South Essex Homes
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2 | CHATS WITH THE CHAIR<br />
Chats with the Chair<br />
With stories of record-breaking resident events and significant achievements,<br />
this issue certainly reflects what a busy year <strong>2011</strong> has been.<br />
Community<br />
involvement is<br />
a major theme,<br />
with our<br />
successful<br />
residents’<br />
conference in<br />
November and<br />
a round-up of<br />
photos and news from August’s wellattended<br />
Community Tie-in, which will<br />
definitely be hard to beat! I must also<br />
say a special congratulations to one of<br />
our most elderly residents, Mrs Witton,<br />
who celebrated her 108th birthday in<br />
July. <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> was proud to<br />
sponsor two community categories at<br />
this year’s Echo Business Awards, which<br />
recognise businesses making a<br />
difference in the lives of local people.<br />
Read our Chief Executive’s regular<br />
column on page 13 for a fuller update<br />
about our performance and<br />
achievements, including a recent fire<br />
safety visit by one of the Government’s<br />
top advisors, and <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />
being elected to the Board of the<br />
National Federation of ALMOs, giving<br />
us even more of a say on behalf of<br />
social housing tenants.<br />
I hope you enjoy this issue of <strong>Insight</strong>.<br />
As always, it is full of news,<br />
entertainment features and<br />
information about your community<br />
and services. We also have an inspiring<br />
interview with a young energy<br />
apprentice, Adam Rush. Our Just for<br />
Fun pages contain plenty of activities<br />
and events for the whole family to get<br />
involved in. We’ve had some positive<br />
Your Community, Your News<br />
We have moved<br />
<strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> has relocated to Cheviot House,<br />
following feedback from residents that one office would<br />
improve communication and allow our services to be<br />
delivered more efficiently.<br />
All our staff are now based at Cheviot House, 70 Baxter<br />
Avenue, <strong>South</strong>end, SS2 6HZ. The office has a fully-equipped<br />
reception area for the comfort of visitors.<br />
If you would like to pay us a visit please see the map above.<br />
The local train station is <strong>South</strong>end Victoria and the nearest bus<br />
stops are located on Victoria Avenue.<br />
You can still contact us as normal via our freephone on 0800<br />
833 160 or visit our website www.southessexhomes.co.uk<br />
feedback to Kids’ Corner so keep those<br />
suggestions coming!<br />
Plus, don’t miss out on an opportunity<br />
to win a great hamper in our<br />
Facebook and Twitter competition.<br />
Social media is a good way to stay upto-date<br />
with <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> and I<br />
would certainly encourage all residents<br />
to sign up.<br />
Finally, I would like to wish you and<br />
your household a fulfilling festive<br />
season and a Happy New Year.<br />
Best regards<br />
Phil Lyons<br />
Chair of <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />
We would like to reassure residents that part one sheltered<br />
schemes are not being decommissioned.<br />
Rumours have circulated recently that part one sheltered<br />
schemes were being decommissioned. <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />
would like to assure residents that this is NOT the case and the<br />
rumours were a result of a miscommunication.<br />
At the beginning of the year, the alarm system supplier<br />
Tunstall informed us that the existing systems were redundant<br />
and the manufacturer could not maintain or support them<br />
beyond March <strong>2011</strong> and as such the systems would need to be<br />
replaced at a significant cost.<br />
Rather than incur the high cost of replacing the alarm system<br />
which historically had only been used by a minority of residents,<br />
<strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> worked in partnership with the Council and<br />
in full consultation with residents to install new individual<br />
systems free-of-charge only for residents who wanted it.<br />
Working via the resident’s phone line, the ‘dispersed alarm’<br />
device can be triggered in case of a health emergency and<br />
operates in a similar manner to the previous system.<br />
Therefore only the original alarm equipment has been<br />
decommissioned and NOT the part one schemes themselves.<br />
We hope this clarification resolves any concerns.<br />
Mario Ambrose, Executive Director<br />
MORE COMMUNITY NEWS ON PAGES 4 TO 7...<br />
Get in touch<br />
To send in your story ideas for future issues of <strong>Insight</strong><br />
Magazine, or to provide feedback on something you've read,<br />
contact the Editor via the following methods:<br />
<strong>Insight</strong> Magazine, <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />
Cheviot House, 70 Baxter Avenue<br />
<strong>South</strong>end-on-Sea SS2 6HZ<br />
Phone: 01702 214 254<br />
Email: insightmagazine@acceleris-mc.com