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Insight Winter 2011 - South Essex Homes

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2 | CHATS WITH THE CHAIR<br />

Chats with the Chair<br />

With stories of record-breaking resident events and significant achievements,<br />

this issue certainly reflects what a busy year <strong>2011</strong> has been.<br />

Community<br />

involvement is<br />

a major theme,<br />

with our<br />

successful<br />

residents’<br />

conference in<br />

November and<br />

a round-up of<br />

photos and news from August’s wellattended<br />

Community Tie-in, which will<br />

definitely be hard to beat! I must also<br />

say a special congratulations to one of<br />

our most elderly residents, Mrs Witton,<br />

who celebrated her 108th birthday in<br />

July. <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> was proud to<br />

sponsor two community categories at<br />

this year’s Echo Business Awards, which<br />

recognise businesses making a<br />

difference in the lives of local people.<br />

Read our Chief Executive’s regular<br />

column on page 13 for a fuller update<br />

about our performance and<br />

achievements, including a recent fire<br />

safety visit by one of the Government’s<br />

top advisors, and <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />

being elected to the Board of the<br />

National Federation of ALMOs, giving<br />

us even more of a say on behalf of<br />

social housing tenants.<br />

I hope you enjoy this issue of <strong>Insight</strong>.<br />

As always, it is full of news,<br />

entertainment features and<br />

information about your community<br />

and services. We also have an inspiring<br />

interview with a young energy<br />

apprentice, Adam Rush. Our Just for<br />

Fun pages contain plenty of activities<br />

and events for the whole family to get<br />

involved in. We’ve had some positive<br />

Your Community, Your News<br />

We have moved<br />

<strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> has relocated to Cheviot House,<br />

following feedback from residents that one office would<br />

improve communication and allow our services to be<br />

delivered more efficiently.<br />

All our staff are now based at Cheviot House, 70 Baxter<br />

Avenue, <strong>South</strong>end, SS2 6HZ. The office has a fully-equipped<br />

reception area for the comfort of visitors.<br />

If you would like to pay us a visit please see the map above.<br />

The local train station is <strong>South</strong>end Victoria and the nearest bus<br />

stops are located on Victoria Avenue.<br />

You can still contact us as normal via our freephone on 0800<br />

833 160 or visit our website www.southessexhomes.co.uk<br />

feedback to Kids’ Corner so keep those<br />

suggestions coming!<br />

Plus, don’t miss out on an opportunity<br />

to win a great hamper in our<br />

Facebook and Twitter competition.<br />

Social media is a good way to stay upto-date<br />

with <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> and I<br />

would certainly encourage all residents<br />

to sign up.<br />

Finally, I would like to wish you and<br />

your household a fulfilling festive<br />

season and a Happy New Year.<br />

Best regards<br />

Phil Lyons<br />

Chair of <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />

We would like to reassure residents that part one sheltered<br />

schemes are not being decommissioned.<br />

Rumours have circulated recently that part one sheltered<br />

schemes were being decommissioned. <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />

would like to assure residents that this is NOT the case and the<br />

rumours were a result of a miscommunication.<br />

At the beginning of the year, the alarm system supplier<br />

Tunstall informed us that the existing systems were redundant<br />

and the manufacturer could not maintain or support them<br />

beyond March <strong>2011</strong> and as such the systems would need to be<br />

replaced at a significant cost.<br />

Rather than incur the high cost of replacing the alarm system<br />

which historically had only been used by a minority of residents,<br />

<strong>South</strong> <strong>Essex</strong> <strong>Homes</strong> worked in partnership with the Council and<br />

in full consultation with residents to install new individual<br />

systems free-of-charge only for residents who wanted it.<br />

Working via the resident’s phone line, the ‘dispersed alarm’<br />

device can be triggered in case of a health emergency and<br />

operates in a similar manner to the previous system.<br />

Therefore only the original alarm equipment has been<br />

decommissioned and NOT the part one schemes themselves.<br />

We hope this clarification resolves any concerns.<br />

Mario Ambrose, Executive Director<br />

MORE COMMUNITY NEWS ON PAGES 4 TO 7...<br />

Get in touch<br />

To send in your story ideas for future issues of <strong>Insight</strong><br />

Magazine, or to provide feedback on something you've read,<br />

contact the Editor via the following methods:<br />

<strong>Insight</strong> Magazine, <strong>South</strong> <strong>Essex</strong> <strong>Homes</strong><br />

Cheviot House, 70 Baxter Avenue<br />

<strong>South</strong>end-on-Sea SS2 6HZ<br />

Phone: 01702 214 254<br />

Email: insightmagazine@acceleris-mc.com

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