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Publisher - The Spectrum Magazine - Redwood City's Monthly ...

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<strong>The</strong> <strong>Spectrum</strong> . <strong>Redwood</strong> <strong>City's</strong> <strong>Monthly</strong> <strong>Magazine</strong><br />

Through the years<br />

<strong>Redwood</strong> General Tire<br />

has been here for us<br />

Valerie Harris<br />

Special to the <strong>Spectrum</strong><br />

Alpio Barbara’s office at<br />

General Tire in <strong>Redwood</strong> City<br />

is adorned with a wall of golf<br />

balls and two other walls of<br />

plaques of honor. Instantly,<br />

the read on Alpio shows his<br />

deep commitment to everything<br />

he tackles in life. <strong>The</strong><br />

walls show gratitude for<br />

benevolence from the police<br />

and fire departments, and a<br />

number of community organizations.<br />

Alpio was even a<br />

police reservist.<br />

Alpio Barbara (everyone calls<br />

him, simply, “Alpio”) was born<br />

in Malta, of Maltese immigrant<br />

parents. When his parents<br />

emigrated to the United States,<br />

they moved to San Francisco.<br />

Alpio was two years old. Alpio<br />

lived in San Francisco for the next 12 years, before moving to San Mateo. <strong>The</strong>re he<br />

attended Aragon High School, then studied Administration of Justice at the College of<br />

San Mateo. Alpio wanted to be a cop, until a knee injury thwarted that dream. He<br />

moved to <strong>Redwood</strong> City in 1973.<br />

Alpio started working for Al Howard of Howard Tire Company in 1969. He started<br />

on the ground floor as a tire mechanic, then became an auto mechanic, was promoted<br />

to assistant store manager, then warehouse manager, then general manager. When<br />

Alpio tackles a job, he sticks with it.<br />

In May of 1985, at the California State Tire Association trade show meeting, Alpio<br />

chatted with Dave Redfern, whose father started General Tire in May of 1957. After<br />

the trade show, Dave approached Alpio with hesitation, figuring Alpio planned to stay<br />

put at Howard Tire. But after some discussion about future opportunities, Alpio took<br />

Redfern up on his offer and moved to General Tire in 1985. “On my first day on the<br />

job, a transformer blew and a fire started,” Alpio recounted. Luckily, everything since<br />

has been a smooth undertaking. Alpio came in as a partner in General Tire, and when<br />

Redfern retired three years ago, Alpio bought out the business and now owns it in its<br />

entirety.<br />

Sitting in his office, it becomes clear that the customer comes first. <strong>The</strong> store fields<br />

customers’ questions at the front desk. <strong>The</strong> garage is humming with compressed air<br />

wrenches and clanking with mechanics’ tools. <strong>The</strong> toolboxes shine and are absent of<br />

grease smudges. <strong>The</strong> most remarkable aspect of the garage was the spotless floor.<br />

With such a clean work environment, Alpio insures that the customers’ cars are<br />

returned clean and smudge free.<br />

“We offer a full-service garage. We do full automotive repair: tires, brakes, and everything<br />

else. Denny and Carlos at the counter are there to answer questions such as: ‘Is<br />

this the right tire?’ “What about my brakes?’ or ‘How long for a tune-up?’” Alpio states.<br />

“Our customers are number one. We have been voted number one ever since they<br />

started the number-one contests. But we really don’t need to see the results of the contests.<br />

Our business is always on a steady climb.”<br />

General Tire can give the customer great service because it re-mains a small inde<br />

(continued on page 27)

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