Publisher - The Spectrum Magazine - Redwood City's Monthly ...
Publisher - The Spectrum Magazine - Redwood City's Monthly ...
Publisher - The Spectrum Magazine - Redwood City's Monthly ...
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<strong>The</strong> <strong>Spectrum</strong> . <strong>Redwood</strong> <strong>City's</strong> <strong>Monthly</strong> <strong>Magazine</strong><br />
Through the years<br />
<strong>Redwood</strong> General Tire<br />
has been here for us<br />
Valerie Harris<br />
Special to the <strong>Spectrum</strong><br />
Alpio Barbara’s office at<br />
General Tire in <strong>Redwood</strong> City<br />
is adorned with a wall of golf<br />
balls and two other walls of<br />
plaques of honor. Instantly,<br />
the read on Alpio shows his<br />
deep commitment to everything<br />
he tackles in life. <strong>The</strong><br />
walls show gratitude for<br />
benevolence from the police<br />
and fire departments, and a<br />
number of community organizations.<br />
Alpio was even a<br />
police reservist.<br />
Alpio Barbara (everyone calls<br />
him, simply, “Alpio”) was born<br />
in Malta, of Maltese immigrant<br />
parents. When his parents<br />
emigrated to the United States,<br />
they moved to San Francisco.<br />
Alpio was two years old. Alpio<br />
lived in San Francisco for the next 12 years, before moving to San Mateo. <strong>The</strong>re he<br />
attended Aragon High School, then studied Administration of Justice at the College of<br />
San Mateo. Alpio wanted to be a cop, until a knee injury thwarted that dream. He<br />
moved to <strong>Redwood</strong> City in 1973.<br />
Alpio started working for Al Howard of Howard Tire Company in 1969. He started<br />
on the ground floor as a tire mechanic, then became an auto mechanic, was promoted<br />
to assistant store manager, then warehouse manager, then general manager. When<br />
Alpio tackles a job, he sticks with it.<br />
In May of 1985, at the California State Tire Association trade show meeting, Alpio<br />
chatted with Dave Redfern, whose father started General Tire in May of 1957. After<br />
the trade show, Dave approached Alpio with hesitation, figuring Alpio planned to stay<br />
put at Howard Tire. But after some discussion about future opportunities, Alpio took<br />
Redfern up on his offer and moved to General Tire in 1985. “On my first day on the<br />
job, a transformer blew and a fire started,” Alpio recounted. Luckily, everything since<br />
has been a smooth undertaking. Alpio came in as a partner in General Tire, and when<br />
Redfern retired three years ago, Alpio bought out the business and now owns it in its<br />
entirety.<br />
Sitting in his office, it becomes clear that the customer comes first. <strong>The</strong> store fields<br />
customers’ questions at the front desk. <strong>The</strong> garage is humming with compressed air<br />
wrenches and clanking with mechanics’ tools. <strong>The</strong> toolboxes shine and are absent of<br />
grease smudges. <strong>The</strong> most remarkable aspect of the garage was the spotless floor.<br />
With such a clean work environment, Alpio insures that the customers’ cars are<br />
returned clean and smudge free.<br />
“We offer a full-service garage. We do full automotive repair: tires, brakes, and everything<br />
else. Denny and Carlos at the counter are there to answer questions such as: ‘Is<br />
this the right tire?’ “What about my brakes?’ or ‘How long for a tune-up?’” Alpio states.<br />
“Our customers are number one. We have been voted number one ever since they<br />
started the number-one contests. But we really don’t need to see the results of the contests.<br />
Our business is always on a steady climb.”<br />
General Tire can give the customer great service because it re-mains a small inde<br />
(continued on page 27)