Performance Details - Selective Service System

FY 2005 Performance
This FY 2005 PAR identifies the activities and strategies that took place during the fiscal year to achieve Agency
goals and objectives. It also identifies relevant performance measurement target goals to be achieved. The
performance goals for FY 2005 were:
1. Plan an AO Mobilization Prototype Exercise that will test mobilization personnel delivery systems and
support programs.
2. Update and maintain the Agency’s Readiness Plans.
3. Ensure that 90% of State Directors (SDs) and Reserve Force Officers (RFOs) are capable of implementing
Registration Improvement Program functions and responsibilities.
4. Achieve training assessment results indicating that 90% of SDs and RFOs are trained to predetermined
standards.
5. Ensure 90% of assigned SDs and RFOs are trained to predetermine standards.
6. Achieve distribution of 100% of updated training documents to SDs, RFOs, Uncompensated Personnel
(Local, District Appeal, and National Appeal Board Members).
7. Attain a 95% or greater registration compliance rate for 18- through 25-year-old men.
8. Attain and appoint Registrars in 87% of the Nation’s high schools.
9. Obtain 87% of registrations electronically.
10. Reduce acknowledgement turnaround time to less than 20 days.
11. Maintain an average systems change request implementation time of 39 days or less.
12. Maintain a functional proponent and customer satisfaction level of 87%.
13. Implement / Participate in the e-Quip Security Clearance process.
14. Implement performance appraisals for SES and managers that link strategic objectives and annual
performance goals, and provide consequences based on performance.
15. Develop and implement a Human Capital Management Plan.
16. Identify and address gaps in mission critical skills and competencies.
17. Have a telephone call completion rate of 93% or higher.
18. Answer correspondence within 10 days.
19. Train 90% of assigned SDs and RFOs on Alternative Service plans and procedures.
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FISCAL YEAR 2005 PERFORMANCE AND ACCOUNTABILITY REPORT - SELECTIVE SERVICE SYSTEM