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Operator Accreditation Hire and Drive Manual - Transport

Operator Accreditation Hire and Drive Manual - Transport

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Introduction 2<br />

MODULE 1: ADMINISTRATION 3<br />

1.1 Responsible Person 4<br />

1.2 Record keeping 5<br />

1.3 <strong>Accreditation</strong> details 6<br />

1.4 Vehicle registration 6<br />

Best Practice Customer Service 8<br />

MODULE 2: VEHICLE MANAGEMENT 9<br />

2.1 Roadworthiness inspections 11<br />

2.2 Pre-hire inspection 12<br />

2.3 Fault reporting procedures 15<br />

2.4 Safety inspection 17<br />

Glossary 19<br />

<strong>Hire</strong> & <strong>Drive</strong> <strong>Operator</strong> <strong>Accreditation</strong> <strong>Manual</strong> 1

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