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ADULT SOCIAL 

CARE TRAINING 

PROGRAMME 

<strong>Stockton</strong> Borough Council Employees, 

the Independent Sector and Personal Assistants 

April 2013 - March 2014 

Big plans for the <strong>care</strong> we provide

2 | Adult Social Care Training Programme April 2013 - March 2014

Contents 

Page 

Index of <strong>courses</strong> available 4 

Introduction and welcome 7 

The <strong>training</strong> team 8 

Administration process 9 

Non attendance and cancellation policy 11 

Past achievements 12 

Post qualifying awards for <strong>social</strong> workers 13 

Accredited <strong>courses</strong> 15 

E-learning <strong>courses</strong> 33 

Safeguarding <strong>courses</strong> 36 

Short <strong>courses</strong> 51 

Training venues 97 

Booking form 99 

Adult Social Care Training Programme April 2013 - March 2014 | 3

Course Title 

Page 

1. Post Qualifying Awards for Social Workers 

Law and Practice for Best Interest Assessors (Level 6/7). 

Also open to other professional groups 14 

Post Graduate Certificate - Approved Mental Health Professional 

(AMHP) Northumbria University 14 

2. Accredited Courses 

Emergency First Aid 17 

Food Hygiene Level 2 (CIEH) 18 

Food Hygiene Refresher 19 

Induction - Skills for Care 20 

Level 4 – Introduction to the Management of Medication 21 

Level 5 – Managing Medication Systems 22 

QCF Level 2 Award in the Prevention and Control of Infection 24 

QCF Level 2 Award in Awareness of Dementia 25 

QCF Level 2 Award in Awareness of Stroke Care 26 

QCF Level 2 Award in Food Safety and Nutrition in Health 27 

QCF Level 3 Diploma Health and Social Care (Adults) 28 

QCF Level 3 Unit 3047/331 – Administer Medication to Individuals 29 

QCF Level 5 Diploma in Leadership for Health and Social Care and Children 

and Young People’s Services (England) 30 

Skills for Life Literacy (various levels) 32 

Skills for Life Numeracy (various levels) 32 

3. E-Learning Courses 

Fair Access to Care Services (FACS) 35 

Safeguarding Adults 36 

Safeguarding Children 37 

Self-Directed Support 41 

Mental Capacity Act 42 

4. Safeguarding Courses 

Basic Adult Protection 43 

Basic Child Protection 44 

Deprivation of Liberty Safeguard (DoLS) 45 

Domestic Abuse 46 

Safeguarding Adults - 2 day Intermediate 47 

Safeguarding Adults - 2 day Advanced 48 

Safeguarding Adults - Advanced Chairing Skills – 2 days 49 

Safeguarding Adults - Planning and Conducting Investigations - 2 days 40 


5. Short Courses Page 

Addressing the Challenges of Parkinson’s 53 

Adult Service Legal Update 54 

Asylum and Refugee Awareness 55 

Autism Spectrum Disorder (ASD) Awareness 56 

Autism Spectrum Disorder (ASD) Intermediate 57 

Carers Awareness and Carers’ Assessment Training 58 

Catheter, Stoma and Continence Awareness 59 

Cerebral Palsy Awareness 60 

Chronic Obstructive Pulmonary Disease (COPD) 61 

Comments and Complaints Training 62 

Dementia Awareness 63 

Deprivation of Liberty Safeguard (DoLS) 64 

Diabetes Awareness 65 

Disability Equality Awareness 66 

Effective Communication with Service Users (Introduction to) 67 

Effective Communication with Service Users 68 

Effective Complaints Handling in Adult Social Care 69 

Forced Marriages and Honour Based Violence 70 

Hearing Impairment and Deaf Awareness 71 

Heart Failure Awareness 72 

Hidden Sentence 73 

HIV and AIDS Awareness 74 

Huntington’s Disease Awareness 75 

Learning Disabilities Awareness 76 

Lesbian, Gay, Bi Sexual and Transgender Awareness 77 

Life After Stroke 78 

Loss and Bereavement 79 

Low Arousal Approaches to Managing Aggression in Care Settings 80 

Medication Refresher 81 

Mental Capacity Act 82 

Mental Health Awareness 83 

Motivational Approaches for Difficult to Engage Families 84 

Multiple Sclerosis Awareness 85 

Muscular Dystrophy Awareness 86 

Police and Criminal Evidence Act (PACE) 87 

Positive Risk Taking 88 

Putting Analysis into Assessment and Recording 89 

Recording and Reporting for Care Staff 90 

Safer People Handling 91 

Supervision for Children, Education and Social Care (CESC) Staff 92 

Support Planning 93 

Tele<strong>care</strong> and Assistive Technology 94 

Theory Refresher for Social Workers 95 

Visual Impairment Awareness 96 



Introduction and welcome 

Welcome to this year’s programme of continuous professional development opportunities for the 

<strong>adult</strong> <strong>social</strong> <strong>care</strong> workforce. 

<strong>Stockton</strong> Borough Council is currently facing unprecedented financial challenges similar to 

many other publicly funded organisations. However, in developing this programme, the authority 

has continued to recognise the importance of investing in the <strong>training</strong> and development of its 

employees and those organisations with whom it contracts. This enables the ongoing development 

of skills and knowledge of workers to facilitate the provision of high quality and effective services 

to service users and their <strong>care</strong>rs. 

The council’s aim is to enable people to exercise choice and control over how their <strong>care</strong> needs are 

met. This programme provides a wide range of <strong>courses</strong> which embed this principle whilst also 

ensuring that workers and services meet the current National Occupational Standards for <strong>social</strong> 

<strong>care</strong> services. 

There continues to be significant development within <strong>adult</strong> <strong>social</strong> <strong>care</strong>, particularly in the field of 

<strong>social</strong> work. The Assessed and Supported Year in Employment for newly qualified <strong>social</strong> workers 

has been introduced and is being fully supported by both workforce development and operational 

staff. Work continues to embed the Professional Capabilities Framework (PCF), the new standards 

framework for <strong>social</strong> workers, into the <strong>training</strong> and development activities provided. Throughout 

the year <strong>training</strong> opportunities will be developed to meet emerging needs, ensuring that these are 

responsive to the needs of all levels of workers. 

The <strong>adult</strong> <strong>social</strong> <strong>care</strong> programme is open to Children, Education and Social Care staff, the private 

and voluntary sector in registered and supporting people services and personal assistants working 

in <strong>Stockton</strong>. 

This programme sits alongside the authority’s multi-agency safeguarding programme and 

together they demonstrate <strong>Stockton</strong> Borough Council’s commitment to providing high quality 

<strong>training</strong> opportunities. 

Jane Humphreys 

Corporate Director 

Children, Education and Social Care 


The Training Team 

Janet Hayes – Training and Development Manager 

Janet has worked in <strong>social</strong> <strong>care</strong> for over 30 years in residential <strong>care</strong>, day services, <strong>social</strong> work and 

latterly <strong>training</strong> and development. She is a registered <strong>social</strong> worker, qualified teacher, assessor 

and internal quality assurer and has qualifications in management. 

Tel: (01642) 527348 

Email: janet.hayes@stockton.gov.uk 

Isobel Buxton - Development Officer 

Isobel is a registered <strong>social</strong> worker, qualified teacher, assessor and internal quality assurer with 

qualifications in management. She is also a qualified trainer in Safer People Handling. Isobel has 

worked within health and <strong>social</strong> <strong>care</strong>, <strong>adult</strong>s and children for 19 years. 

Tel: (01642) 528212 

Email: isobel.buxton@stockton.gov.uk 

Victoria Nightingale - Development Officer 

Victoria originally trained as a State Registered Nurse. She has 22 years experience in <strong>adult</strong> 

health and <strong>social</strong> <strong>care</strong>. She is a qualified teacher, assessor and internal quality assurer and has 

management qualifications. Victoria is also a qualified trainer in Safer People Handling. 

Tel: (01642) 528365 

Email: victoria.nightingale@stockton.gov.uk 

Workforce Development Administration 

Stephanie Frost 

Sophie Poulton 

Carol Sansum 

Tel: (01642) 528362, 527698, 527675 

Email: workforcedevelopmentcesc@stockton.gov.uk 


Administration Processes from 1 April 2013 

A new application form has been introduced which should be used to apply for all <strong>courses</strong>. 

A copy of the application form can be found on page 101 of this brochure. Alternatively an 

electronic version of the application form can be downloaded from www.stockton.gov.uk/cpd 

One application form per person per course is required. Please ensure that all sections of the 

application form are completed .Incomplete application forms will be returned. 

Completed application forms should be returned via: 

Email: 

workforcedevelopmentcesc@stockton.gov.uk 

Post: 

Workforce Development 

The Education Centre 

Junction Road 

Norton 

<strong>Stockton</strong>-on-Tees 

TS20 1PR 

Fax: 

(01642) 528676 

What will you receive? 

All correspondence in relation to <strong>training</strong> requests will be sent to you by email. You will receive an 

email confirming your place on the requested <strong>training</strong> and a reminder two weeks prior to the date 

of the <strong>training</strong>, which will include venue, dates and times. 

Please ensure that you note the content of these emails as they will provide you with all the 

information you require for the <strong>training</strong> you requested. 

If you have submitted an application form and have not received an email confirming your place 

within one week, please contact the Administration Team on (01642) 528362/527698. Please do 

not attend a course unless you have received confirmation of your place as it may not be possible 

to accommodate you. 


What is expected from the learner? 

For accredited <strong>courses</strong>, all applicants are required to sign an ‘undertaking’. The purpose of this is 

to confirm learner’s commitment to the required study in order to achieve the qualification. It also 

forms a formal agreement to refund the cost of the <strong>training</strong> if unsatisfactory progress is made or if 

the learner chooses to discontinue the course. 

Course Fees 

All <strong>courses</strong> contained within this brochure are free to <strong>Stockton</strong> Borough Council staff and 

contracted providers. 

Non Attendance and Cancellation Policy 

Late cancellations and non attendance will result in a fee being charged, if the required five 

working days notice before the course date is not provided to the Workforce Development Team. 

Please refer to the cancellation and non attendance policy on page 12 of this brochure for 

full details. 

All <strong>courses</strong> provided by the Workforce Development Team are partly subsidised and these charges 

are reinvested into additional learning provision. 


Non Attendance and Cancellation Policy 

Please note that all <strong>courses</strong> provided by the Workforce Development Team are partly subsidised and 

these charges are reinvested into additional learning provision. 

Charges for non attendance and late cancellations are detailed below. 

Cancellation more than 5 working days before the course date: 

• All cancellations must be made in writing (preferably via email to 

workforcedevelopmentcesc@stockton.gov.uk) by the delegate or their line manager. 

• No telephone cancellations will be accepted 

Cancellation 5 working days or less before the course date: 

• Written notification must be received by the Workforce Development Team from the delegate or 

their line manager 

• Where written notification is not received 5 working days before the course start date or where there 

is insufficient reason for non-attendance, a charge of £50 will be made 

• If you are unable to attend the course on the day, due to unforeseen circumstances (such as illness) 

then written notification from your line manager must be sent to the Workforce Development 

Team workforcedevelopmentcesc@stockton.gov.uk and consideration will be given to a waiver of 

the charges if this is deemed appropriate. Please note this is at the discretion of the Workforce 

Development Team 

Charges will be made where there is a non attendance due to: 

• Other work pressures 

• Annual leave bookings 

• Course booked in error 

• Applicant forgot or went to wrong location 

Charges are unlikely to be made where: 

• There is a personal or family emergency 

• Compassionate leave has been given 

• Staff have called in sick using absence reporting policies and procedures 

• Having justified work pressures e.g. court attendance/inspections 

Substitute delegates are acceptable providing you notify the Workforce Development Team in advance. 

Any delegate who wishes to transfer to a later course date but who sends written notification of 5 

working days or less before the course start date will be charged £50 cancellation fee for the 

cancelled course. 

It is the responsibility of all staff to ensure they have signed the attendee list at the beginning of each 

<strong>training</strong> course day. Any staff who have not signed in will be considered a non-attendee and will be 

charged accordingly. 

Contact: 

Workforce Development Team, workforcedevelopmentcesc@stockton.gov.uk 

Tel: 01642 527675 / 527698 / 528840 


Past Achievements 

Our programmes leading to qualifications are co-ordinated and delivered in a manner that 

provides a positive outcome for all students. This is identified in our excellent retention and 

success rates. 

Kendra Jane Shaw 

100% Pass Rate - Level 3 diploma Medication Unit 

Doing the medication Level 3 HSC3047/331 course has made me feel more confident in carrying 

out duties in my workplace. The workshop classes were also very valuable as the information 

discussed helped a great deal. My assessor Isobel Buxton was very clear on information she was 

giving which helped me a great deal and made me feel that I was accomplishing the right work I 

had set out to achieve to complete the course which was to improve my knowledge and skills. 

Tracy Cowans 

100% Pass Rate - Level 5 Leadership & Management for Health & Social Care Services & 

Children & Young People (Adult Residential Pathway) 

I have found that enrolling on the Level 5 Diploma & Management has proved to be very valuable 

learning experience and has helped me tremendously to carry out my role as a Care Home 

Manager more effectively. My knowledge base, skills & expertise have greatly improved and this 

has most definitely also been due to the help, support and expertise of my assessor Isobel Buxton. 

Learning materials were provided by Isobel covering all I needed to complete my course. This also 

proves valuable when your time is restricted for research due to home and work commitments. 

Attending the course each week also allows for 1-1 time with your assessor which also proves very 

helpful. 

Louise Carling 

100% Pass Rate - Level 5 Leadership & Management for Health & Social Care Services & 

Children & Young People Children & Young People (Residential Pathway Residential Pathway) 

I am currently completing the new Level 5 CYP. The course is delivered via structured workshops 

which are valuable in developing knowledge, offering guidance and masses of support. They are 

friendly and relaxed and led by very experienced and dedicated assessors, who are able to offer 

direct teaching as well as individual one to one mentoring. Great course delivered by great people. 

Ann Ellis 

100% Pass Rate - Level 2 Award in the Prevention and Control of Infection 

I found this course very interesting and informative and very relevant to anyone working in <strong>care</strong>, 

irrespective of their job role. I liked the way it was presented over several weeks; the course 

facilitator was very good and I learned a lot. Since completing the course, other members of staff 

have attended and found it very useful. 

Kathryn Hall 

100% Pass Rate - Level 2 Award in Dementia Awareness 

I greatly enjoyed this course. Training within the workshop with Vicki Nightingale was very 

informative, clearly explained and very interesting. I feel the course will be very beneficial in my 

work role and has given me some insight to be able to better support people who have dementia 

and their families. I didn’t realize there was so much to learn and I have been inspired to go on to 

do further research on this topic. 


Post Qualifying Awards for Social Workers 

Changes for Social Work: Learning, Training and Development 

The Professional Capabilities Framework (PCF) has been introduced and is managed by the 

College of Social Work. The PCF contains 9 domains to map our development against as workers. 

These are: 

• Professionalism 

• Values and Ethics 

• Diversity 

• Rights, Justice and Poverty 

• Knowledge 

• Critical Reflection and Analysis 

• Intervention and Skills 

• Contexts and Organisations 

• Professional Leadership 

A copy of the PCF can be accessed at: http://www.collegeof<strong>social</strong>work.org/pcf.aspx 

Different level descriptors are available whether you are a student, ASYE, <strong>social</strong> worker, 

experienced <strong>social</strong> worker or manager. 

We are all now registered with the Health Care Professions Council and have the following CPD 

requirements: 

• Maintain a continuous, up-to-date and accurate record of their CPD activities 

• Demonstrate that their CPD activities are a mixture of learning activities relevant to current or 

future practice 

• Seek to ensure that their CPD has contributed to the quality of their practice and service 

delivery 

• Seek to ensure that their CPD benefits the service user, and 

• Upon request, present a written profile (which must be their own work and supported by 

evidence) explaining how they have met the standards for CPD 

Whenever a profession renews its registration, they randomly audit (check) the CPD of 2.5 % of 

professionals. Those registrants who are chosen for audit must submit a CPD profile to show how 

their CPD meets the standards. 

The HCPC site suggests profile templates, which include personal statements as well as recording 

of the activity undertaken. More detailed information on this can be obtained from the HCPC 

http://www.hcp-uk.org/aboutregistration/aspirantgroups/<strong>social</strong>workers/ 


Law and Practice for Best Interest Assessors 

(also open to other professional groups) 

Date(s) To be confirmed 

Training Provider Northumbria University 

This module aims to prepare students, from a range of professional backgrounds, to practise as 

Best Interest Assessors within the Deprivation of Liberty Safeguards (Mental Capacity Act 2005) 

Students will be required to demonstrate an applied knowledge of the Mental Capacity Act 2005 

and its Code of Practice; the ability to keep appropriate records and to provide clear and reasoned 

reports in accordance with legal requirements and good practice; and the skills necessary to 

obtain, evaluate and analyse complex evidence and differing views and to weigh them appropriately 

in decision making 

The teaching and learning involved seeks to develop understanding of the specialist knowledge 

and skills needed to work effectively with service users who lack the capacity to make decisions 

about their <strong>care</strong> or treatment, and who may be deprived of their liberty. Assessment is designed to 

enable students to critically review, consolidate, and extend their theoretical understanding of the 

DoLS framework, and the policy and practice implications of implementing the safeguards within a 

multi-disciplinary environment 

If you are interested in this award please contact Janet Hayes janet.hayes@stockton.gov.uk 

for discussion in the first instance 

Post Graduate Certificate – Approved Mental Health 

Professional (AMHP) Northumbria University 

This award is designed to equip students, from a range of professional backgrounds, to undertake 

the statutory role of Approved Mental Health Professional under the Mental Health Act (1983) (as 

amended by the Mental Health Act 2007) 

The PG Certificate consists of three core modules: 

• Contemporary Themes in Mental Health 

• Mental Health Law 

• Assessment and Planning Under the Mental Health Act 1983 (as amended by the Mental Health 

Act 2007) 

If you are interested in this award please contact Pat Haslam pat.haslam@stockton.gov.uk or 

Janet Hayes janet.hayes@stockton.gov.uk for discussion in the first instance 


ACCREDITED 

COURSES 



Emergency First Aid 

Date(s) and Venue(s) 

17 April 2013 The Education Centre 18 October 2013 To be confirmed 

03 May 2013 The Education Centre 04 November 2013 To be confirmed 

15 May 2013 The Education Centre 18 November 2013 To be confirmed 

03 June 2013 The Education Centre 02 December 2013 To be confirmed 

21 June 2013 The Education Centre 10 January 2014 To be confirmed 

02 July 2013 The Education Centre 21 January 2014 To be confirmed 

16 September 2013 To be confirmed 20 February 2014 To be confirmed 

24 September 2013 To be confirmed 19 March 2014 To be confirmed 

07 October 2013 To be confirmed 

Time(s) 

9:30am – 4:00pm 

Who Should Attend 

Anyone who needs to provide emergency aid cover to the Appointed Persons standard, where full 

First Aid at Work cover is not required 

Managers please note that any candidates put forward for this <strong>training</strong> must be physically able to 

participate in the practical element of this course 

This is a mandatory course for <strong>social</strong> <strong>care</strong> workers 

Training Provider 

Aqua Leisure Safety and Training Service Limited 

Course Aim(s) 

This course provides emergency aid <strong>training</strong> for people working in <strong>social</strong> <strong>care</strong> settings 

Learning Objectives 

• Explain the priorities of emergency aid 

• Deliver Cardio Pulmonary Resuscitation (CPR) 

• Treat shock, unconscious patients, bleeding and burns 

• Treat injuries to bones and joints 

• Keep simple documentation 


Food Hygiene Level 2 (CIEH) 


30 April 2013 The Education Centre 02 September 2013 To be confirmed 

13 May 2013 The Education Centre 27 September 2013 To be confirmed 

05 June 2013 The Education Centre 15 October 2013 To be confirmed 

04 July 2013 The Education Centre 15 October 2013 To be confirmed 

08 November 2013 To be confirmed 

09 December 2013 To be confirmed 

17 January 2014 To be confirmed 

04 February 2014 To be confirmed 

10 March 2014 To be confirmed 

Time(s) 

9:30am – 4:30pm 


Anyone who is involved in food preparation, cooking and serving food e.g. cooks, assistant cooks, 

kitchen assistants and <strong>care</strong> staff 

This is a mandatory course for <strong>social</strong> <strong>care</strong> workers 


Pamela Hardy Food Safety Training 

Course Aim(s) 

This course is accredited and certificated by the Chartered Institute of Environmental Health and 

provides the knowledge required by all staff working with food. There will be a multiple-choice test 

at the end of the session, which participants are required to pass in order to gain their certificate. 

The certificate is valid for 3 years 


• Identify the characteristics of bacteria and how they can cause illness 

• Demonstrate methods of preventing food poisoning 

• Explain the need for, and the benefits of, high standards of hygiene in food premises 


Food Hygiene Refresher 

Date(s),Time(s), Venue(s) 10 July 2013 6:00pm – 9:00pm The Education Centre 

26 September 2013 1:00pm – 4:00pm To be confirmed 

25 November 2013 9:30am – 12:30pm To be confirmed 

30 January 2014 9:30am – 12:30pm To be confirmed 

05 March 2014 1:00pm – 4:00pm To be confirmed 


Anyone who is involved in food preparation, cooking and serving food e.g. cooks, assistant cooks, 

kitchen assistants, <strong>care</strong> staff. All staff enrolling on this course must hold a current 

Level 2 Certificate in Food Hygiene which is still valid but due for renewal and must send in a copy 

of this certificate when applying for the course. The certificate is valid for 3-years. 


Pamela Hardy Food Safety Training 

Course Aim(s) 

Food safety regulations and best practice are constantly changing and in order to guarantee safe 

food to consumers, food handlers must keep their knowledge up-to-date 


• Explain the importance of food safety procedures and reporting and how individuals can take 

personal responsibility for food safety 

• Describe effective personal hygiene practices, their importance in food safety and their role in 

reducing the risk of contamination 

• Explain how working areas are kept clean and hygienic 

• Identify the sources and risks of food safety and understand the importance of keeping food safe 


Induction – Skills for Care 

Accredited 6 Day Induction Programme for Care Workers 

Date(s) and Venue(s) 13 to 20 March 2013 Belle Vue Centre, Hartlepool 

15 to 22 May 2013 Morton Park Business Centre, Darlington 

03 to 10 July 2013 Teesside University, Middlesbrough 

04 to 11 September 2013 Grangefield Media Centre, <strong>Stockton</strong> 

06 to 13 November 2013 Eston City Learning Centre, Eston 

Additional dates for the rest of the year are to be advised 

Lunch and refreshments will be provided 

Time(s) 

9:00am - 5:00pm 


This is a mandatory course for all new <strong>social</strong> <strong>care</strong> workers 


Tees Valley Alliance 

The Course 

The 6-day programme (delivered over 2 weeks) will meet Skills for Care National Occupational 

Standards and will include the following mandatory <strong>training</strong> 

• Client Moving and Handling 

• Emergency Aid 

• Food Hygiene 

• Infection Control Awareness 

Following completion of the course all participants need to carry out a local induction at their place 

of employment to cover the organisation’s policies and procedures. The overall responsibility for 

signing off an employee’s induction will continue to lie with the manager. If, after attending the six 

days, the candidate has not met the standard required for accreditation, support will be offered to 

enable them to achieve the accreditation 

Day 1 

• Introduction to programme 

• The role of the health and <strong>social</strong> <strong>care</strong> worker 

• Person centred support/duty of <strong>care</strong> 

• Equality and inclusion 

• Communication/storing and handling of information 

• Personal development 

• Reflective practice 

Day 2 

• Risk assessment 

• Client Moving and Handling - theory and practical 

• Falls 


Day 3 

• First Aid 

Day 4 

• Food Hygiene 

• Infection Control 

Day 5 

• Health and Safety 

• Recognise signs of dementia 

• Spirituality and emotional wellbeing 

• Nutrition and hydration 

• Managing stress 

Day 6 

• Medication awareness 

• Safeguarding <strong>adult</strong>s 

• MCA and DoLS 

• Duty of <strong>care</strong> consolidation/person centred <strong>care</strong> planning 

The course will be assessed on a daily basis through observation, reflective accounts and 

questioning. Worksheets from each session will be marked and a portfolio of evidence will be 

collated, assessed and verified. There is an end of day test/assessment. 

Accreditation is provided through the Open College Network North East Region (OCNNER) for the 

parts of the National Occupational Standards (NOS), which can be met throughout the course – the 

Registered Manager will be issued with a log book to show clearly which areas of the NOS have yet 

to be completed, as it will remain their responsibility to sign off the full induction process 

Food Hygiene/Emergency Aid/Client Moving and Handling/Infection Control will be assessed and 

certificated by the <strong>training</strong> providers 

Candidates from the independent sector should ensure that funding from <strong>Stockton</strong> Borough 

Council has been agreed before attending this course 


Level 4 – Introduction to the Management 

of Medication 


This module is designed for any person involved in management and administration of medicines 

whilst working within the <strong>social</strong> <strong>care</strong> workforce. It is an ideal opportunity for registered nurses 

to refresh their knowledge or for senior members of staff within a residential/domiciliary <strong>care</strong> 

setting to increase their knowledge and understanding in line with the Skills for Care knowledge 

framework for medication 


<strong>Stockton</strong> Riverside College (SRC) Teesside University Awarding Body 


• Explain the legislation protecting the public: Medicines Act, Misuse of Drugs Act, Care 

Standards Act, Data Protection Act, local policies and procedures 

• Identify the roles and responsibilities of those involved in prescribing, dispensing, 

administering, storing and disposing of medicines including consent and refusal 

• Describe the classifications of medication; maintaining therapeutic levels 

• Indicate the types of medication; antibiotics, analgesics, anti-coagulants, diuretics, laxatives and 

hormones 

• Detail the routes of administration; record keeping and disposal of medicines 

• Maintain standard precautions; hygiene, handling, correct dosage, safe administration and 

storage 

• Outline adverse reactions and how to respond to these appropriately 

It is the delegate’s responsibility to forward an application form so that funding (£840) may be 

considered. Those for whom funding is agreed will receive a letter of confirmation from the 

Workforce Development Team. Without this agreement, responsibility for course fees rests with 

the delegate. Delegates also need to secure their own place on the course by contacting <strong>Stockton</strong> 

Riverside College after funding has been agreed 

Funded places 

Delegates attending this programme will be requested to sign an undertaking letter to 

ensure attendance and completion of the course, otherwise the cost of the course will not be met 

by SBC 

If you are interested in this course or if you want more information on funding, please contact 

Isobel Buxton: isobel.buxton@stockton.gov.uk or SRC 


Level 5 – Managing Medication Systems 


Managers or assistant managers who are responsible for overseeing the process involved in the 

management and administration of medication 


<strong>Stockton</strong> Riverside College (SRC) Teesside University Awarding Body 


• Critically analyse current medication policies and procedures 

• Demonstrate detailed knowledge of relevant legislation, regulations and guidelines regarding 

medication administration 

• Identify key problematic areas in relation to medication management and identify appropriate 

tools / methods for their resolution 

• Develop audit tools based upon your understanding of key problems with medication 

administration 

• Provide arguments to support the use of audit tools developed 

• Ensure all actions are ethically sound and take account of the diverse needs of service users 

It is the delegate’s responsibility to forward an application form to SBC administration team so 

that funding (£840) may be considered. Those for whom funding is agreed will receive a letter of 

confirmation from the Workforce Development Team. Without this agreement, responsibility for 

course fees rests with the delegate. Delegates also need to secure their own place on the course 

by contacting <strong>Stockton</strong> Riverside College after funding has been agreed 

Funded places 

Delegates attending this programme will be requested to sign an undertaking letter to 

ensure attendance and completion of the course, otherwise the cost of the course will not be met 

by SBC 

If you are interested in this course or if you want more information about funding please contact 

Isobel Buxton: isobel.buxton@stockton.gov.uk 


QCF Level 2 Award in the Prevention 

and Control of Infection 

Date(s) and Time(s) 

03 June 2013 to 15 July 2013 1:00pm – 4:00pm (4:30pm 1st session) 

09 September to 14 October 2013 1:00pm – 4:00pm (4:30pm 1st session) 

22 November 2013 to 20 December 2013 9:00am – 12:00pm (12:30pm 1st session) 

03 February 2014 to 3 March 2014 1:00pm – 4:00pm (4:30pm 1st session) 

This is a 5 week half-day course and delegates must attend all 5 <strong>training</strong> sessions. The first 

session of each course lasts half an hour longer than the following 4-weeks 

Venue(s) 

To be confirmed 


All levels of staff that need to gain information on this topic 


Workforce Development Team 

Course Aim(s) 

To support learners to achieve a practical and knowledge based, City and Guilds accredited 

qualification in preventing and controlling infection. This consists of 3 units with a total value of 7 

credits on the Qualification Credit Framework (QCF) 


• Identify the principles of infection prevention and control 

• Recognize the causes of infection and how it is spread 

• Explain the cleaning, decontamination and waste management procedures 

Funded places 

SBC <strong>adult</strong> <strong>care</strong> staff and registered <strong>care</strong> providers in <strong>Stockton</strong> will be funded by SBC Workforce 

Development 

Delegates will be requested to sign a financial undertaking letter to ensure attendance 

and completion 


QCF Level 2 Award in Awareness of Dementia 


31 May 2013 to 2 August 2013 The Education Centre 

24 January 2014 to14 March 2014 To be confirmed 

This is an 8-week half-day course and delegates must attend all 8 <strong>training</strong> sessions 

Time(s) 

9:30am – 12:30pm 


Any <strong>care</strong> worker in <strong>adult</strong> services that is supporting an individual who has been diagnosed with 

dementia or that is supporting an individual who may develop dementia in the future 



Course Aim(s) 

To support learners to achieve a knowledge based, City and Guilds accredited qualification in 

dementia <strong>care</strong>. This consists of 4 units with a total value of 8 credits on the Qualification Credit 

Framework (QCF) 


• Outline what dementia is, the most common types of dementia and what causes it 

• Explain the process and experience of dementia 

• Identify the person centred approach to the <strong>care</strong> and support of individuals with dementia 

• Discuss the factors that can influence communication and interaction with individuals who 

have dementia 

• Define the diversity of individuals with dementia and the importance of inclusion 

Funded places 

SBC <strong>adult</strong> <strong>care</strong> staff and registered <strong>care</strong> providers in <strong>Stockton</strong> will be funded by SBC 





QCF Level 2 Award in Awareness of Stroke Care 

Date(s) 

02 October 2013 to 23 October 2013 

This is a 4-week half-day course and delegates must attend all 4 <strong>training</strong> sessions 

Time(s) 

Venue(s) 

1:00pm – 4:00pm 



Any <strong>care</strong> worker in <strong>adult</strong> services that supports individuals who may be at risk of having a stroke 



Course Aim(s) 

To support learners to achieve a knowledge based City and Guilds accredited qualification in stroke 

awareness. This consists of one unit which has a value of 3 credits on the Qualification Credit 

Framework (QCF) 


• Describe what a stroke is 

• Identify the risk factors and how to reduce these 

• Define signs, symptoms and potential changes that may occur as a result of stroke 

• Recognize the importance of emergency response and treatment 

• Explain the management of stroke 

Funded places 






QCF Level 2 Award in Food Safety and Nutrition in 

Health and Social Care 


10 June 2013 to 15 July 2013 


Time(s) 

Venue(s) 

9:30am – 12:30pm 



Any <strong>care</strong> worker in <strong>adult</strong> or children’s services who has responsibility for, or interest in, food 

safety, nutrition and hydration when supporting individuals with dietary requirements 



Course Information 

To support learners to achieve a competence based City and Guilds accredited qualification in 

food safety and nutrition. This consists of 3 units with a total value of 8 credits on the Qualification 

Credit Framework (QCF) 

Course Aim(s) 

To provide the underpinning knowledge and competence relating to the importance of food safety, 

nutrition and hydration when supporting individuals with their dietary requirements. 


• List the principles of food safety 

• Demonstrate the Ayliff hand cleaning technique and the use of personal protective clothing 

• Explore the principles of healthy eating 

• Identify how to monitor and promote a healthy diet 

• Recognise the importance of promoting nutrition and hydration 

• Identify the nutritional needs of a variety of individuals 

Funded places 






QCF Level 3 Diploma Health and Social Care (Adults) 

Date(s) Starting 04 June 2013 

Time(s) 

Venue(s) 

1:00pm – 4:00pm weekly 



A Level 3 Diploma qualification is appropriate for workers who are currently in a senior, 

supervisory role within <strong>adult</strong> <strong>social</strong> <strong>care</strong> settings 



Course information 

QCF Level 3 Diploma Health and Social Care (Adults) is a City and Guilds accredited qualification 

with a value of 58 credits on the Qualification Credit Framework (QCF) that recognizes the skills, 

knowledge and professional attitude of workers in the health and <strong>social</strong> <strong>care</strong> field and meets the 

National Occupational Standards (NOS) 

Workshops will be held weekly on Tuesdays 1:00pm – 4:00pm and will consist of knowledge 

input, evidence collection, assessment and portfolio building. Learners will be expected to attend 

all workshops, carry out a proportion of study in their own time and research relevant topics. 

Observations of work practice will be conducted in learner’s own workplace. 

Course Aim(s) 

To collect sufficient evidence to demonstrate competency and knowledge across a variety of 

situations, relevant to participant’s work practice and the requirements of the Diploma standards. 


• Describe and apply the legislation, theories, basic concepts, principles, codes of practice, 

policies and procedures relevant to their working practice 

• Recognize their own occupational competence and reflect on what is good <strong>care</strong> practice and 

how they are responsible for their own development 

• Appreciate the need to form effective working relationships with service users and colleagues 

and promote a professional attitude that recognizes equality, diversity, anti discrimination 

and rights 

• Demonstrate new skills and understanding by assembling a portfolio of sufficient valid and 

authentic evidence that can be judged against the standards 

Funded places 

SBC <strong>adult</strong> <strong>care</strong> staff and registered <strong>care</strong> providers in <strong>Stockton</strong> will be funded by SBC Workforce 

Development. 

Delegates will be requested to sign a financial undertaking letter to ensure attendance and 

completion 


QCF Level 3 Unit 3047/331 – Support use of 

Medication in Social Care Settings 


22 May 2013 to 26 June 2013 The Education Centre 

30 October 2013 to 04 December 2013 To be confirmed 

08 January 2014 to 12 February 2014 To be confirmed 


Time(s) 

9:00am – 12:30pm 


Members of staff who are currently administering medication 



Course Aim(s) 

To assess and collect sufficient evidence that meets the standards of performance and knowledge 

in supporting use of medication in <strong>social</strong> <strong>care</strong> settings 


• Describe and apply the legislation, basic concepts, principles and procedures relevant to their 

working practice when assisting an individual with medication 

• Demonstrate new, existing skills and understanding by assembling a portfolio of sufficient valid 

and authentic evidence that can be judged against the standards 

Funded places 






Level 5 Diploma in Leadership for Health and Social 

Care and Children and Young People’s Services 

(England) 


To be arranged 


Participants must be working in a leadership and management role within <strong>care</strong> services and 

have proven prior experience within a specific employment role. Participants must be able to 

demonstrate, at interview, the ability to meet the competence and knowledge criteria for Level 5 



Course information 

The Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s 

Services (England) is an award for those in a leadership and management role within <strong>care</strong> 

services. The award replaces the Level 4 NVQ in Leadership and Management for Care Services 

and Level 4 NVQ in Health and Social Care (Adults and Children and Young People). Five mandatory 

units must be taken with additional units chosen from pathways specific to job role. The course has 

a duration of 12 months and consists of workshops, lectures, evidence collection, assessment and 

portfolio building. Participants will be expected to attend all workshops and carry out a proportion 

of study in their own time 

Course Aim(s) 

This qualification recognises the skills, knowledge and professional attitude of workers in the 

health and <strong>social</strong> <strong>care</strong> field and aims to support participants to assemble a portfolio of evidence of 

occupational competence and knowledge that meets the Qualification Credit Framework standards 


• Define legislation, concepts, theories, principles, and procedures that underpin the recognition 

and exercise of rights 

• Demonstrate their own occupational competence and reflect on good practice 

• Monitor, promote, illustrate continuous improvement within the workplace 

• Demonstrate throughout a professional attitude that promotes equality, diversity and rights for 

individuals’ using services 

Funded places 






Skills for Life – Literacy and Numeracy 

Date(s) 

Time(s) 

Venue(s) 



Dates throughout the year 

Various 

Various 

Open to all workers 

Tees Achieve 

Course Aim 

To provide a framework for raising standards in the delivery of literacy and numeracy by using 

an appropriate range of teaching methods. Targets set will be SMART: Specific, Measurable, 

Achievable, Realistic and Time-bound 


Literacy 

• To brush up on spelling, punctuation and grammar to improve life and work skills 

• To sit the National Test in Literacy at Entry Level, Level 1 or Level 2 

Numeracy 

• To brush up on personal numeracy skills to improve ability in life and at work 

• To sit the National Test in Numeracy at Entry Level, Level 1 or Level 2 

Funded places 

Courses will run throughout the year dependent on demand. Please complete an application 

form if you need to undertake these <strong>courses</strong> 



E-LEARNING 

COURSES 



E-learning: Fair Access to Care Services (FACS) 

This <strong>training</strong> module aims to support re-orientation and re-skilling of staff directly involved in 

decision-making using FACS and eligibility criteria, their supervisors and line managers, and those 

monitoring and reporting on the operations of the system. It sets out to: 

• Be accessible and useful to front-line <strong>social</strong> workers, <strong>care</strong> managers and support brokers, as 

they make key decisions about people’s eligibility for support 

• Assist first-line managers to oversee the decision being made in their organisations 

• Be accessible to the users of services, and their <strong>care</strong>rs and families, as well as advocacy groups 

and user-led organisations (ULOs), so that the basis on which funding decisions are made is 

clear to those most affected by them 

This <strong>training</strong> can be accessed on the internet via the following link: 

http://www.scie.org.uk/publications/elearning/fairaccessto<strong>care</strong>services/index.asp 

Once you have completed this on line, print off the learning record and send a copy to Workforce 

Development, The Education Centre, Junction Road, Norton, <strong>Stockton</strong> on-Tees, TS20 1PR 

or fax to (01642) 528676 


Safeguarding Adults E-learning 

Course Aim 

The module aims to enable staff to gain the key knowledge of inter–agency policy, procedures and 

practice guidance involved in the protection of <strong>adult</strong>s from abuse 

Course Content 

• What is abuse? 

• Recognising abuse 

• Risk factors 

• If you suspect abuse 

• Recording abuse 

• Referral 

• Inter-agency approach 

• Good practice 

• Help and support 

• Quiz – online assessment 


• Describe and explain the decision making process involving inter-agency perspectives and the 

roles and responsibilities of agencies for dealing with suspected abuse 

• Identify and explain the importance of gathering, recording, evaluating and preserving evidence 

• Recognise and apply knowledge of <strong>adult</strong> abuse 

• Recognise the general complexities of inter-agency policy, procedures and practice guidance 

• Operate in an appropriate ethical manner within the complexities of <strong>adult</strong> protection practice 

• Recognise the dilemmas inherent in working with <strong>adult</strong>s at risk of, or subject to, abuse and the 

role of supervision, as appropriate 

This programme will take 1 ½ - 2 hours to complete 

At the end of the e-learning course the participant will undertake a quiz to test the knowledge 

gained. The pass mark is 80%. On completion, the learner can print a certificate. 

All teams and establishments, both internal and external, have been issued with login details 

for this programme. If you have any queries regarding your login arrangements please contact 

workforcedevelopmentcesc@stockton.gov.uk for details 

This course meets the same learning outcomes as Basic Adult Protection on page 45 


Safeguarding Children E-learning 

A number of e-learning <strong>courses</strong> hosted by the Virtual College are available and they are free to all 

organisations who are members of SLSCB (including the voluntary sector) 

SLSCB Contributing Members 

- SBC 

- CAFCASS 

- Police 

- Probation 

- <strong>Stockton</strong> CCG (includes NT&H Foundation Trust and TEWV NHS Trust) 

How do I access the <strong>training</strong>? 

Complete the registration form on page 40 of this brochure and forward to Workforce Development 

Team, The Education Centre, Junction Road, Norton, TS20 1PR or contact slscb@stockton.gov.uk to 

request an electronic version of the registration form. 

Once you have completed and returned your registration form you will receive an email containing 

your log on details. To access your <strong>training</strong> you simply need to log in to 

www.safeguardingchildrenea.co.uk where you will find the <strong>training</strong> and quiz links for each of your 

<strong>training</strong> modules. Work though the interactive material for each module and, when you feel ready, 

undertake the relevant quiz. You will receive instant feedback on your quiz answers and your score 

will appear on your <strong>training</strong> record. If you get less than the pass mark you can review the <strong>training</strong> 

materials again and just re-sit the quiz when you feel ready 

What is e-learning? 

The e-Learning <strong>training</strong> material supplied by the e-Academy can be accessed from any computer 

with an internet connection and this gives the flexibility of being able to work at a time and place 

that is convenient. The interactive modules provide an enjoyable learning experience which also 

tests knowledge and progress, and provides a record of your achievement 

How long will it take? 

You should work at your own pace but, as a guide, it should take you approximately 2-3 hours 

per <strong>training</strong> module and around 10 minutes for the associated quiz questions. You do not have to 

complete the <strong>training</strong> all in one session 

Accreditation 

On completion of the <strong>training</strong> you will be able to download a virtual college certificate 

Booking Information 

If you would like to enrol on one or more of the <strong>courses</strong> please complete the registration form that 

can be found on page xx of this brochure and send it via email to slscb@stockton.gov.uk 

Additional Information 

If you have concerns that a child is being abused or neglected, or that they may be at risk of harm, 

you should contact: First Contact, Wrensfield House, Wrensfield Road, <strong>Stockton</strong>. 

Tel: (01642) 527764 email: firstcontact@stockton.gov.uk 

or Emergency Duty Team (outside office hours) Tel: 08702 40299 

In an emergency, contact the Police 


The programme we will be offering during 2013/2014 includes: 

An introduction to Safeguarding Children 

This module is aimed at anyone who comes into contact with children or their families. The aim 

of the module is to concentrate on ways in which children and young people can ‘stay safe’ by 

minimising the incidence of child abuse and child neglect 

Awareness of Child Abuse and Neglect – Core Module 

This course covers a variety of child protection issues. It aims to inform about the various types of 

abuse or neglect to a child and then explain what you must do if you suspect that a child is being 

abused or neglected. This is the full version and is suitable for members of staff who regularly 

come into contact with children throughout the day 

Awareness of Child Abuse and Neglect Core Module – Police Version 

This course is specifically aimed at professionals working for the police service 

Awareness of Abuse and Neglect Foundation Module 

This course is suitable for anyone who may come into contact with children. It is a reduced version 

of the safeguarding children (core) course and it is designed to be suitable for all, not just child 

specialists 

Awareness of Child Abuse and Neglect – Young People Version 

This course is specifically aimed at those who work with young people aged 12-18 and covers a 

variety of child protection issues which affect this age group 

Hidden Harm 

It is estimated that there are 1.5 million children of problem drug and alcohol users in the UK 

(acMd 2006). Services naturally focus their attention on the problem user but in this process, the 

effects on the children can be overlooked. There is now a government directive that aims to raise 

awareness of this issue and increase opportunities for early intervention. The course aims to raise 

awareness of the issues affecting the children of problem substance users. It helps the learner 

to spot the signs of harm and identify appropriate windows of opportunity to break the cycle and 

safeguard the child. The course has been developed by 5 national drug and alcohol teams and peer 

reviewed by panels of experts in the field 

An Introduction to Integrated Working - CAF, Information Sharing & Lead Professional 

This basic awareness course covers the following learning objectives: The Common Assessment 

Framework (CAF), information sharing and the role of the lead professional. The course will give 

an in depth understanding of these topic areas so that they can confidently discuss the concepts 

with families, should they need to. It will provide underpinning knowledge for lead professionals or 

practitioners, prior to face to face <strong>training</strong> 

Safeguarding Children Refresher Training 

It is a statutory requirement for anyone who works with children to update their knowledge of 

legislation and guidance and maintain the ability to act on concerns regarding the safety and 

welfare of children and young people. The government guidance suggests that refresher <strong>training</strong> 

should take place every three years. Whilst necessary, this can be costly for organisations and 

frustrating for staff, who may have heavy case loads and find it difficult to get away from work 

to attend a refresher course. The safeguarding children e-academy has developed an online 

refresher course in collaboration with experts from six Local Safeguarding Children Boards 

(LSCBs), which covers all the changes in safeguarding over the last three years. It is regularly 

updated to reflect changes 

Risk Assessment in Safeguarding 

The aim of this module is to help practitioners from all agencies develop an understanding of 

theories of risk assessment, and become competent and confident in applying them when working 


with children, young people and their families. This course aims to be a tool for analysing risk and 

identifying: 

• Needs when working to strengthen families 

• Model of assessment 

• Risk assessment framework 

• Triggers for concerns 

• Information sharing 

Think Safe, Be Safe, Stay Safe 

This module is aimed at young people aged 11-18yrs who work with children or other young 

people, for example, as young volunteers, peer mentors, babysitters etc 

We are also able to offer a limited number of the <strong>courses</strong> below, they will therefore be offered 

on a first come, first served basis 

• An Introduction to the Autism Spectrum 

• Child Development 

• Child Accident Prevention 

• Childhood Obesity and HENRY 

• Common Core of Skills and Knowledge 

• Cultural Awareness in Safeguarding 

• Dementia Awareness 

• Duty of Care in Health, Social Care or Children and Young People Settings 

• Early Child Development – Foundation Stage 

• E-Safety 

• Equality and Diversity in the Work Place 

• Equality and Inclusion in Health, Social Care or Children & Young People Settings 

• Information Sharing 

• Integrated Working Strategic Managers Overview 

• Hate Crime 

• Manual Handling for Parents and Carers 

• Medicine Awareness 

• Mental Capacity Act 2005 

• Parental Mental Health 

• Right from the start with HENRY 

• Risk Taking Behaviour 

• Runaways 

• Safeguarding Adults 

• Safeguarding Children from Abuse by Sexual Exploitation 

• Safeguarding Children with Disabilities 

• Safeguarding Everyone – Protecting Children, Young People and Vulnerable Adults 

• Safer Recruitment 

• Safer Working Practices 

• Short Breaks for Disabled Children 

• Supervision and Appraisal in Early Years Settings 

• The Role of the Health and Social Care Worker 

• Well being in Sexual Health 


Registration Form for Safeguarding 

Children E-learning Courses 

Provided by 

<strong>Stockton</strong>-on-Tees Local Safeguarding Children Board & Children’s Trust 

*MANDATORY FIELDS ARE MARKED WITH AN ASTERISK 

Please ensure these sections are completed to enable your application to be processed. 

Registration Details 

* Course Applied For (Please insert title): ............................................................................................. 

* Surname: ......................................................................................................................................... 

* Forename: ....................................................................................................................................... 

* Title: ................................................................................................................................................. 

* Job Role: .......................................................................................................................................... 

* Organisation: ................................................................................................................................... 

Address : ............................................................................................................................................. 

............................................................................................................................................................. 

.......................................................................................... * Postcode: .............................................. 

Contact Number:: ............................................................................................................................... 

* Email:: .............................................................................................................................................. 

Line Manager’s Name: ....................................................................................................................... 

Line Manager’s E-mail: ...................................................................................................................... 

Send your completed e-learning registration form to: slscb@stockton.gov.uk 


Self Directed Support E-learning 

This self-directed support e-learning programme aims to provide all health, <strong>care</strong> management 

and voluntary sector employees and managers with: 

• An understanding of the benefits of personalisation and self directed support so they can help 

service users or patients to gain access to their own funding 

• Guidance about how individualised budgets (personalised budgets) are arranged, allocated, 

supported, funded and audited 

• Information about how the transformation agenda in <strong>social</strong> and health <strong>care</strong> is being developed 


• Background 

• Outcomes and services 

• Self assessment 

• Re-ablement 

• Resource allocation 

• Funding 

• Support planning 

• Risk 

• Auditing 

• Role of professionals 

• Local impact of change 

• Quiz 

This <strong>training</strong> can be accessed on the internet via the following link: 

http://www.kwango.com/stocktonsdslogin 

The user name: stockselfds 

The password is: stocksds 


Mental Capacity Act E-learning 

This e-learning course aims to provide participants with an understanding of the Mental Capacity 

Act 2005 and the implications of this for practice. All teams and establishments, both internal and 

external, have been issued with login details for this programme. If you have any queries regarding 

your login arrangements, please contact: workforcedevelopmentcesc@stockton.gov.uk for details 


• Background to the Act 

• Five key principles 

• Assessing capacity 

• Making decisions 

• IMCA service 

• Care and treatment 

• Other legal services 

• Advanced decisions 

• Safeguarding <strong>adult</strong>s 

• Young people 

• Information sharing 

• Change of practice 

• Quiz 


Basic Adult Protection 

Date(s), Time(s), Venue(s) 08 April 2013 1:00pm – 4:30pm The Education Centre 

20 May 2013 1:00pm – 4:30pm The Education Centre 

07 June 2013 9:00am – 12:30pm The Education Centre 

01 July 2013 1:00pm – 4:30pm The Education Centre 

07 August 2013 9:00am – 12:30pm To be confirmed 



28 October 2013 1:00pm – 4:30pm To be confirmed 

12 November 2013 1:00pm – 4:30pm To be confirmed 

16 December 2013 1:00pm – 4:30pm To be confirmed 

13 January 2014 1:00pm – 4:30pm To be confirmed 





Workers from any setting, including health and <strong>social</strong> <strong>care</strong>, education, housing, community and 

special projects who have contact with vulnerable <strong>adult</strong>s 



Course Aim (s) 

In a multi-agency learning environment, the course aims to raise awareness regarding the need to 

protect vulnerable <strong>adult</strong>s from abuse and to operate within ‘No Secrets’ guidelines 


• Define what abuse is and who is vulnerable 

• Summarize the legislation and policies/procedures on abuse 

• Itemise the types of abuse 

• List signs and symptoms of abuse 

• Outline how to respond to suspected or actual abuse 

• Describe the procedures for recording and reporting suspected or actual abuse 


Basic Child Protection 

Date(s), Time(s), Venue(s) 24 April 2013 3:30pm–5:30pm The Education Centre 

8 May 2013 6:30pm–8:30pm The Education Centre 

8 June 2013 11:00am–1:00pm The Education Centre 

28 June 2013 9:30am–12:30pm The Education Centre 

3 July 2013 6:30pm–8:30pm The Education Centre 

24 September 2013 1:30pm-3:30pm To be confirmed 

2 October 2013 6:30pm–8:30pm To be confirmed 

26 November 2013 3:30pm–5:30pm To be confirmed 

4 January 2014 6:30pm–8:30pm To be confirmed 

30 January 2014 9:30am - 11:30am To be confirmed 

27 March 2014 9:30am–11:30am To be confirmed 


This course is relevant for all members of staff at every level who come into contact with children and 

young people 




This course provides information about what should be done if the participant is ever worried about a 

child and feels that the child or the family could do with some support or services. Participants will be 

provided with information about how to tell that a child has been abused and also the risks from families, 

strangers and trusted <strong>adult</strong>s. The course will consider both real and digital world risks to children. The 

participant will be provided with the information necessary for to undertake responsibilities under the 

Children Act 2004. This course is offered in line with the requirements of Working Together, 2010 

Course Aim(s) 

To recognise and know what to do if the participant is worried that a child or young person might be 

subject to abuse or neglect 


• Explain everyone’s roles and responsibilities in relation to child protection across the continuum of 

needs and services for <strong>Stockton</strong> children and young people 

• Identify the various forms of abuse and neglect and be able to list potential indicators that a child is 

suffering from one of these 

• Recognise the importance of keeping records, multi-agency working and information sharing in the 

protection of children and young people 

NB. Also available via e-learning at this level: Awareness of Abuse and Neglect (foundation module) 

or at a more advanced level: Awareness of Child Abuse and Neglect Core Module. When considering 

a renewal (every 3 years) of your Child Protection Training you should discuss with your organisation 

either attending a further face to face session or an e-learning course 

Please note that in order to avoid incurring a cancellation fee for this course, the cancellation period 

is 10 working days in line with the <strong>Stockton</strong> Local Safeguarding Children Board Charging Policy 

2013/2014. 


Deprivation of Liberty Safeguards (DoLS) 

Date(s) 11 November 2013 

Time(s) 

Venue(s) 


1.00pm – 4.30pm 


Pattison and Millburn Training Limited 

Course Aim(s) 

This course provides an overview of the Deprivation of Liberty Safeguards, which are incorporated 

into the Mental Capacity Act 2005. It raises awareness of the context in which the Deprivation 

of Liberty Safeguards will affect the individual and reflects on the roles and responsibilities of 

the Supervisory Bodies (PCTs/Foundation Trusts/Local Authorities) and Managing Authorities 

(hospitals and <strong>care</strong> homes) 


• Explain the Mental Capacity Act Deprivation of Liberty Safeguards and why they have been 

introduced 

• Describe the impact of Mental Capacity Act Deprivation of Liberty Safeguards and the two types 

of authorisations 

• Highlight the key responsibilities of Supervisory Bodies 

• Explain the assessment process 

• Describe what happens when the assessment does not meet the specified requirements 

• Explain the responsibilities of the Supervisory Body while an authorisation is in force 

• Identify the role of the Court of Protection 


Domestic Abuse 

Date(s), Time(s), Venue(s) 13 May 2013 9:30am – 12:30pm The Education Centre 

11 December 2013 9:30am – 12:30pm To be confirmed 


This course is suitable for all members of staff who come into contact with children and young 

people and would like to enhance their awareness of this issue 




This course informs the participant about all the aspects of our work with families where the family 

members are involved in domestically abusive relationships. It considers what children need in 

order that they can experience healthy development and how an abusive family environment might 

impact on the potential of that family to meet those needs; the common obstacles in working 

effectively across <strong>adult</strong> and children’s services and identifies a range of interventions that might 

meet the needs of this group of children and young people across the continuum of need used by 

<strong>Stockton</strong>. This will include reflecting on the types of information that need to be assessed and the 

most effective ways to minimise impact and safeguard children and young people. The course will 

consider when to use a CAF and when a more urgent, <strong>social</strong> <strong>care</strong> response might be required for 

child protection issues 

Course Aim(s) 

To improve the identification of and professional responses to, children and young people whose 

needs are being poorly met, neglected or harmed whilst living in or connected to domestically 

abusive family environments 


• Define domestic abuse and describe the behaviours involved 

• Describe opportunities and barriers to effective assessment, including personal and societal 

attitudes 

• Analyse the risks of domestically abusive situations to children and young people of different 

ages 

• Recognise the potential short and long term effects that being part of a family experiencing 

domestic abuse may have on a child, with particular reference to stress and resilience factors 

• Distinguish your role and the relationship between <strong>adult</strong> and children’s services in safeguarding 

vulnerable children and young people (think family) and identify best practice with regard to 

safety work with children and <strong>adult</strong>s in cases of domestic abuse 


Safeguarding Adults - 2 day Intermediate 


Time(s) 


9:15am - 4:30pm 


This programme is for Social Workers, assistant <strong>care</strong> co-ordinators, review officers, unit 

managers and deputies, occupational therapists and other appropriate workers 



Course Aim(s) 

This course aims to enable staff to gain the key knowledge of inter-agency policy, procedures and 

practice guidance, involved in the protection of vulnerable <strong>adult</strong>s 


• Describe and explain the decision making process involving inter-agency perspectives, and the 

roles and responsibilities of agencies for dealing with suspected abuse 

• Identify and explain the importance of gathering, recording, evaluating and preserving evidence 

• Recognise and apply knowledge of <strong>adult</strong> abuse 

• Recognise the general complexities of inter-agency policy, procedures and practice guidance 

• Recognise the dilemmas inherent in working with <strong>adult</strong>s at risk of, or subject to, abuse 

Additional Information 

Please be aware that you will be required to complete an assignment following attendance. This 

will be assessed at level 6 for qualified workers and at level 4 for others 

Funded places 






Safeguarding Adults – 2 day Advanced 

(In partnership with Tees Valley Alliance and 

Teesside University) 


Time(s) 

Venue(s) 


9:30am - 4:30pm 

Teesside University 


This programme is for Social Workers in <strong>adult</strong> services. Successful completion of Safeguarding 

Adults - Intermediate is a requirement for registration on this course 

Course Aims(s) 

To enhance participants knowledge and understanding of ethical dilemmas and practice issues, 

including risk, inherent in the practice of safeguarding <strong>adult</strong>s. To further develop knowledge of 

relevant legislation and policy related to safeguarding <strong>adult</strong>s and facilitate students to analyse and 

evaluate this knowledge and apply to <strong>social</strong> work practice 


• Plan, undertake and evaluate a negotiated risk assessment and management plan that involves 

issues in <strong>adult</strong> safeguarding with at least one individual service user or family within the 

learners current setting in practice 

• Analyse and evaluate different models of intervention related to contemporary issues in <strong>adult</strong> 

safeguarding 

• Demonstrate a comprehensive and detailed knowledge of legislation and national and local 

policy relevant to <strong>adult</strong> abuse 

• Synthesise and critically appraise conceptual models which apply <strong>social</strong> work values and ethics 

to complex contexts in modern safeguarding practice 

• Analyse and evaluate concepts of risk, independence and capacity and apply to practice complex 

safeguarding contexts 

• Demonstrate intellectual flexibility and openness to new ideas in the development of practice in 

<strong>adult</strong> safeguarding 

• Demonstrate the ability to challenge others, including other professionals, using balanced and 

logical argument that is supported by evidence and knowledge used to guide ‘best practice’ in 

the safeguarding of <strong>adult</strong>s 

• Synthesise, appraise and evaluate data and evidence from all appropriate sources relevant to 

safeguarding <strong>adult</strong>s 

Assessment 

Assessment is via a presentation at the end of the module. The presentation will be observed and 

assessed by the Module Leader, an assessor from <strong>social</strong> work practice, and may include a service 

user or <strong>care</strong>r. If you are interested in this programme or if you want more information, please 

contact Janet Hayes via email: janet.hayes@stockton.gov.uk 


Safeguarding Adults Advanced Chairing Skills 

(2 days) 




Experienced practitioners who will be chairing <strong>adult</strong> safeguarding meetings, either now or in 

the future 


Bond Solon 


The course will equip those individuals whose responsibility it is to co-ordinate and hold strategy 

meetings and case conferences with a level of confidence in order to manage very difficult issues 

pertaining to <strong>adult</strong> protection. The course will draw upon <strong>adult</strong> protection legislation in a manner 

to implement the <strong>adult</strong> protection process in a confident and competent manner. The course will 

focus on best practice within <strong>adult</strong> protection work. Delivery of this course will include individual 

and group work, group discussions, case studies and role play. The course will be participative in 

style. Course length will be 2 days. 

Course Aim(s) 

To familiarise course participants with the process of chairing and convening <strong>adult</strong> protection 

strategy meetings and case conferences 


• Recognise the role of a chair person within <strong>adult</strong> protection work 

• Appreciate the dynamics pertaining to strategy meetings and case conferences 

• Identify <strong>adult</strong> protection legislation in order to navigate through strategy meetings and case 

conferences 

• Implement strategy meetings and case conferences and chair them with confidence 

• Manage difficult conflict within the case conference and strategy meeting setting 

• Be assertive within the chairing of meetings in order to maintain a client centred approach to 

<strong>adult</strong> protection 

• Manage the process and devise action plans with <strong>adult</strong> protection case conferences 

• Feel more confident within the role of chair-person within <strong>adult</strong> protection conferences 

• Reflect upon current working practices within <strong>adult</strong> protection work 


Safeguarding Adults - Planning and Conducting 

Investigations (2 days) 




Those responsible for planning and conducting safeguarding investigations in <strong>adult</strong> services 


Bond Solon 

Course Aim(s) 

To assist participants to recognise what is required of them when planning or investigating a 

safeguarding concern and practice in managing the process and improving outcomes for <strong>adult</strong>s 

at risk 


• Describe the different types of safeguarding investigations (including criminal investigations) 

• Define the dilemmas and complexities of the multi-agency aspects of the investigation process 

• Identify the safeguarding <strong>adult</strong>s process, their role and the role of others with that process of 

subsequent investigation 

• Explain the importance of record keeping of evidencing and differentiate between fact, inference 

and opinion 

• Specify the skills necessary in facilitating communication with the <strong>adult</strong> at risk and others 

involved in the process when interviewing relevant people during the investigation and following 

subsequent decision making 


SHORT 

COURSES 



Addressing the Challenges of Parkinson’s 




Social Workers responsible for assessing an individual’s <strong>care</strong> needs and <strong>social</strong> <strong>care</strong> or housing 

staff that support individuals who have Parkinson’s 


Parkinson’s UK 

Course Aim(s) 

To introduce participants to a basic awareness of the changes associated with Parkinson’s 


• Appreciate the key challenges of living with Parkinson’s, such as mobility, communication 

and swallowing 

• Identify the importance of drug management 

• Discuss strategies to meet the cognitive challenges of Parkinson’s 

• Recognise the role of Parkinson’s UK 

• Evaluate their own practice and support of people with Parkinson’s 


Adult Services Legal Update 

Date(s) 17 October 2013 

Time(s) 

Venue(s) 


10:00am – 4:00pm 


Care and Health Law (Belinda Schwehr) 


Senior Social Workers, Social Workers, Managers 

Course Aim(s) 

To provide an update on current legislation and to discuss/debate how this complies with practice 


• Deliver an effective service with minimum risk of legal challenge or complaint 

• Obtain legal entitlement with less anxiety and more efficiency 

• Define what the law now says about <strong>social</strong> <strong>care</strong> and thus recognize the constraints to policy 

making which case law has introduced 

• Ensure that the advice and assistance given to clients is both accurate and the most 

constructive possible, within the confines of current case law 


Asylum and Refugee Awareness 




Social Workers, Nurse Care Managers, Assistant Care Co-ordinators and Review Officers 


Tribeca 

Course Aim(s) 

To raise awareness of the difference of asylum seekers and refugees and how to provide and 

support individuals 


• Differentiate between asylum seekers and refugees 

• Identify support systems available to asylum seekers and refugees 

• Describe Home Office policy with regard to asylum seeking 

• Identify when it is appropriate to use an interpreter 

• Distinguish between myths and facts with regard to asylum seekers and refugees 


Autism Spectrum Disorders (ASD) Awareness 

Date and Times(s) 08 May 2013 1:00pm – 4:00pm 

14 October 2013 9:30am – 12:30pm 

03 December 2013 9:30am – 12:30pm 

17 March 2014 1:00pm – 4:00pm 

Venue(s) 



Everyone within the <strong>adult</strong>s and children’s <strong>social</strong> <strong>care</strong> workforce and other workers who need an 

awareness of ASD e.g. library and leisure centre staff 


Educational Psychology Service 

Course Aim(s) 

This ½ day awareness-raising session is suitable for those who wish to gain a basic understanding; 

want to re-visit prior learning; or, who want to underpin their current ASD related practice with a 

formal session 


• Describe ASD and its history 

• Explain the concept of ASD as a spectrum 

• Recognise the basic signs that might be exhibited by someone on the Autism Spectrum 


Autism Spectrum Disorders (ASD) 

Intermediate Level 

Date(s) and Venue(s) 16 May 2013 The Education Centre 

19 September 2013 To be confirmed 



Workers from the <strong>adult</strong> <strong>social</strong> <strong>care</strong> workforce who come into regular contact with people with ASD 

You need to have attended the Autism Spectrum Disorders Awareness course before attending 

this intermediate course (Please see page 56) 


Educational Psychology Service 

Course Aim(s) 

This full day session builds on the basic ½ day awareness-raising session to cover a range of 

material in more detail, including the transition to <strong>adult</strong>hood and <strong>adult</strong> services 


• Describe the main characteristics of ASD 

• Identify different theories and concepts about ASD 

• Explain referral pathways and diagnostic processes 

• Describe the role of relevant professionals 

• Identify the implications of ASD for <strong>adult</strong>s and young people and those around them 

• Explore post 16 planning 

• Consider meaningful outcomes for <strong>adult</strong>s with ASD 


Carers Awareness and Carers’ Assessment Training 

Date(s) and Time(s) 14 June 2013 9:30am – 12:30pm 

27 November 2013 1:00pm – 4:00pm 

Venue(s) 

The George Hardwick Foundation 


All members of staff who have responsibility for assessment 



Course Aim(s) 

To increase expertise in assessing <strong>care</strong>rs, both through an examination of the relevant legislation 

and policy and through evaluation of good practice 


• Define the term ‘<strong>care</strong>r’ 

• Identify hidden <strong>care</strong>rs 

• Recognise the impact caring has on the life of a <strong>care</strong>r 

• Specify how to carry out a <strong>care</strong>r’s assessment to ensure positive outcomes 

• Explain <strong>care</strong>rs’ rights and the laws and policies protecting <strong>care</strong>rs 


Catheter, Stoma and Continence Awareness 

Date(s) 10 May 2013 

02 December 2013 

Time(s) 

Venue(s) 

9:30am – 12:30pm 

JD Training Solutions Limited 


Workers from any setting, including health and <strong>social</strong> <strong>care</strong>, education, housing, community and 

special projects who have contact with vulnerable <strong>adult</strong>s 



Course Aim(s) 

To be aware of the issues relating to incontinence and potential difficulties that may occur and 

support service users to manage their incontinence with dignity and independence 


• Define possible reasons for catheterisation and intestinal stomas and the equipment that may 

be used 

• Identify difficulties, ethical issues and adverse affects relating to incontinence and what the 

appropriate action is 

• Recognise the effects of incontinence and a persons wellbeing, dignity and independence and 

what can be done to improve outcome 

• Describe the practical issues regarding incontinence and how to provide the best <strong>care</strong> 

• Identify the importance of personal protective equipment and infection control measures 

• Explain correct procedures for emptying a catheter bag and fitting continence pads 


Cerebral Palsy Awareness 


Time(s) 

Venue(s) 

1:00pm – 4:00pm 



Any members of staff that work in <strong>adult</strong>s and children’s services who support individuals who have 

cerebral palsy 


CATS at Clinical Services 

Course Aim(s) 

To provide participants with the opportunity to examine the wider issues of cerebral palsy; its 

causes, manifestations, progressions and treatments 


• Define the term ‘cerebral palsy’ 

• Identify the features of each type of cerebral palsy and the reasons behind these 

• Outline their role as <strong>care</strong>rs 

• Recognize how to promote independence for the individual 

• Explain how to assist with the individual’s activities of daily living 


Chronic Obstructive Pulmonary Disease (COPD) 

Awareness 


Time(s) 

Venue(s) 

1:00am - 4:00pm 



Workers from health and <strong>social</strong> <strong>care</strong> settings that have contact with people who have Chronic 

Obstructive Pulmonary Disease (COPD) 


Practitioner Development UK Ltd 

Course Aim(s) 

Recognise the common causes, treatments and effects of COPD and how these may affect the 

service users in all aspects of daily living activities 


• Recognise the causes and types of COPD 

• Name the common co-occurring difficulties 

• List the current treatment protocols including the use of oxygen therapy 

• Suggest <strong>care</strong>/case management strategies 

• Identify the possible impact on an individual’s quality of life. 


Comments and Complaints Training 

Date(s), Time(s), Venue(s) 8th May 2013 1.00pm - 3.30pm The Education Centre 

25th November 2013 9.30am - 12.00pm To be confirmed 


All staff within <strong>social</strong> <strong>care</strong>, apart from those responsible for investigating complaints at stage two 

of the statutory complaints procedures 


Children & Young People’s Strategy 

Course Aim(s) 

To familiarise managers and non managerial staff with the comments, commendations, and 

complaints procedure and have a fuller understanding of their role 


• Describe the statutory complaints procedure in <strong>social</strong> <strong>care</strong> 

• Illustrate <strong>Stockton</strong> Borough Council’s Policy for all comments 

• Describe how the procedure operates 

• Explain the role of a manager in the procedure 

• Carry out appropriate action under the procedure 

• Follow up complaints appropriately 

NB: For staff responsible for investigating stage 2 of the complaints procedure please refer to 

the course entitled ‘Effective Complaints Handling in Social Care (Children): Investigating & 

Resolving Complaints’ 


Dementia Awareness 

Date(s) and Venue(s) 03 April 2013 The Education Centre 

17 July 2013 The Education Centre 



Time(s) 

9:30am – 4:00pm 


Workers from health and <strong>social</strong> <strong>care</strong> settings that have contact with people who have dementia, 

and their <strong>care</strong>-givers) 



Course Aim(s) 

To provide a basic awareness of dementia 


• Explain what is meant by the term ‘dementia’ 

• Describe the key functions of the brain that are affected by dementia 

• Explain why depression, delirium and age-related memory impairment may be mistaken for 

dementia 

• Recognize the signs and symptoms of dementia 

• Suggest strategies that will help support service users who have dementia 


Deprivation of Liberty Safeguards (DoLS) 


Time(s) 

Venue(s) 

1.00pm – 4.30pm 



All health and <strong>social</strong> <strong>care</strong> workers 



Course Aim(s) 

This course provides an overview of the Deprivation of Liberty Safeguards, which are incorporated 

into the Mental Capacity Act 2005. It raises awareness of the context in which the Deprivation 

of Liberty Safeguards will affect the individual and reflects on the roles and responsibilities of 

the Supervisory Bodies (PCTs/Foundation Trusts/Local Authorities) and Managing Authorities 

(hospitals and <strong>care</strong> homes) 


• Explain the Mental Capacity Act Deprivation of Liberty Safeguards and why they have been 

introduced 

• Describe the impact of Mental Capacity Act Deprivation of Liberty Safeguards and the two types 

of authorisations 

• Highlight the key responsibilities of Supervisory Bodies 

• Explain the assessment process 

• Describe what happens when the assessment does not meet the specified requirements 

• Explain the responsibilities of the Supervisory Body while an authorisation is in force 

• Identify the role of the Court of Protection 


Diabetes Awareness 

Date(s) and Time(s) 01 May 2013 9:30am – 12:30pm 

12 July 2013 1:00pm – 4:00pm 

10 October 2013 9:30am – 12:30pm 

06 February 2014 1:00pm – 4:00pm 

Venue(s) 



Workers from health and <strong>social</strong> <strong>care</strong> settings who have contact with people who have diabetes 



Course Aim(s) 

To give participants the knowledge to confidently provide the best possible <strong>care</strong> when supporting 

people with diabetes 


• Explain what diabetes is and the various types 

• Identify the effects diabetes has on the body 

• Recognise the signs and symptoms of poorly controlled diabetes 

• Indicate how to recognise a diabetic emergency and discuss dealing with this appropriately 

• Consider the range and variety of problems experienced by people with diabetes including the 

long term effects of poor management 


Disability Equality Awareness 

Date(s) 13 March 2014 

Time(s) 

Venue(s) 

10:00am – 4:00pm 



Workers who need knowledge of disability equality awareness within any service group 


Disability North 

Course Aim(s) 

This course provides a background to the legislative framework relating to disability. It aims to 

increase awareness of disability issues within the workplace and make participants more at ease 

when dealing with customers and colleagues who have a disability 


• Develop definitions of disability that are helpful rather than patronising 

• Identify problems caused by stereotyping people who are disabled 

• Explain the power of language to reinforce negative images of people with a disability 

• Identify aspects of access that go beyond the provision of ramps 

• Identify medical and <strong>social</strong> definitions of disability 


Effective Communication with Service Users 

(An Introduction to) 

Date(s) 09 July 2013 

Time(s) 

Venue(s) 

9:30am - 4:30pm 



This course would be particularly relevant for residential staff and those requiring an 

understanding of core counselling skills 


Highbury Training Services 


This course aims to provide communications skills theory and, more specifically, practice for 

people who have had no previous communication or counselling <strong>training</strong> but who have, during the 

course of their everyday duties and responsibilities, a requirement to work alongside individuals 

or families who require advice, guidance or counselling. They may not be required to provide 

counselling themselves but may be required to support people in conjunction with the general 

aims of their organisation or a specific worker 

Course Aim(s) 

To provide an introduction to the basic principles of communication and engagement. To provide 

an opportunity to explore the role of attitudes, values and beliefs when engaging with client groups 


• Identify a variety of communication skills in depth and common blocks to this process 

• Explore the core conditions of empathy, congruence and positive regard 

• Examine good practice and explore the role of beliefs and judgements 

• Practice opening techniques, active listening 


Effective Communication with Service Users 


Time(s) 

Venue(s) 

9:30am - 4:30pm 



Social workers, family support workers 




This one day course will explore the complex world of communication by defining both the barriers 

and the roles of the worker. The course will be based around the core conditions required for 

developing a collaborative client worker relationship as well as looking at the foundations of a 

problem focussed and solution focussed approach 

Course Aim(s) 

To explore the concepts around person centred counselling. An opportunity to explore specific 

skills associated with a problem focussed and solution focussed approach to engaging clients 


• Explore a variety of communication skills and identify common blocks to this process 

• Practise core conditions and explore the skills associated with building and retaining trust 

• Practise eliciting and reflection skills 

• Further their understanding of problem focussed and solution focussed practice 

• Explore motivation and goal setting 

NB: For staff who have no knowledge/experience of counselling skills, please refer to the 

course titled ‘Effective Communication with Service Users (An Introduction to)’ on previous page 


Effective Complaint Handling in Adult Social Care 


Time(s) 

Venue(s) 

10:00am - 4:30pm 



SBC Managers in <strong>adult</strong> <strong>social</strong> <strong>care</strong>, who investigate and resolve complaints under the new 

complaints regulations. By nomination, via Head of Service 


Local Government Ombudsman (LGO) 

Course Aim(s) 

To help participants develop their skills in dealing with complaints. The course is interactive using 

a variety of activities and materials 


• Define and analyse complaints 

• Plan investigations and make the best use of sources of information 

• Evaluate information 

• Make sound decisions and communicate those decisions effectively 

• Resolve and learn from complaints and overcoming common problems 


Forced Marriages and Honour Based Violence 

Date(s) and Time(s) 24 April 2013 9:30am – 12:00pm 

25 September 2013 9:30am – 12:00pm 

07 February 2014 1:30pm – 4:00pm 

Venue(s) 





Soraya Azam 

Course Aim(s) 

To raise awareness of, and professional responses to, forced marriage 


• Describe the difference between forced and arranged marriage 

• Recognise the indicators of forced marriage 

• Take steps to safeguard vulnerable <strong>adult</strong>s at risk of forced marriage 

• Respond to potential forced marriage in an appropriate manner 


Hearing Impairment and Deaf Awareness 

Date(s) 17 July 2013 

Time(s) 

Venue(s) 

10:00am - 4:00pm 



Workers who would find it useful to have a knowledge of deaf awareness within any service group 


Walker Consultancy 

Course Aim(s) 

This course is aimed at participants who come into contact with people who have a hearing 

impairment or who are profoundly deaf 


• Outline various types of deafness 

• Identify terms that are not acceptable to use when referring to people with a hearing 

impairment 

• Appreciate some of the principles of British Sign Language as a language in its own right 

• Recognise their role in effective communication with people who have a hearing impairment 


Heart Failure Awareness 


Time(s) 

Venue(s) 

1:00pm - 4:00pm 



Health and <strong>social</strong> <strong>care</strong> staff that need to gain more insight into this condition 


Practitioner Development UK Limited 

Course Aim(s) 

This is a basic course for health and <strong>social</strong> <strong>care</strong> workers who want a better understanding of heart 

failure. It will introduce practitioners to its causes and effects, deterioration assessment and the 

implications on health and <strong>social</strong> <strong>care</strong> 


• Recognise what is meant by heart failure 

• Recognise the signs and symptoms of heart failure 

• Devise a strategy for assessing for deterioration 

• Differentiate between the terms ‘heart failure’, ‘coronary artery disease’, and ‘end stage 

heart failure’ 

• Identify the basic physiology of heart failure 

• Recognise common co-occurring conditions 

• Be aware of case/<strong>care</strong> management strategies 

• Describe the impact of the condition on activities of living 

• Discuss the educational and <strong>social</strong> implications of the condition 


Hidden Sentence 



Time(s) 

9:30am - 4:30pm 


Intermediate Level. This course would be relevant for any staff who come into contact with 

children and young people, particularly school staff 




The <strong>training</strong> will increase participants’ knowledge of the prison system, and enhance their 

understanding of the specific issues experienced by children and families of prisoners. The 

<strong>training</strong> will give a clear overview of the offender’s journey, its impact on the family from arrest to 

release and a range of strategies and resources to help you support them in your work 

Course Aim(s) 

To increase awareness of and responses to children and young people with family members 

serving prison sentences 


• Recognise the impact of imprisonment on offenders’ children and families 

• Describe the offender’s journey through the criminal justice system 

• Consider specific issues regarding contact visits for children and family members in prison 

• Recognise the importance of a multi-agency approach to supporting children and families of 

offenders, with particular reference to the Common Assessment Framework 


HIV and AIDS Awareness 

Date(s, Time(s), Venue(s) 05 July 2013 1:00pm - 4:00pm The Education Centre 

15 November 2013 9:30am – 12:30pm To be confirmed 




Teesside Positive Action Limited 

Course Aim(s) 

This course is designed to increase the level of understanding for those staff who may be directly, 

or indirectly, involved with individuals who have HIV/AIDS 


• Differentiate between HIV and Aids 

• Examine their own and others’ attitudes towards HIV and Aids 

• Explain issues around testing for HIV 

• Identify the effects of disclosure and aspects of confidentiality 


Huntington’s Disease Awareness 


Time(s) 

Venue(s) 

9:00am – 12:00pm 



All levels of staff that support individuals in <strong>adult</strong> services and who need to gain information on 

this topic 


CATS at Clinical Services 

Course Aim(s) 

To provide participants with the opportunity to examine the wider issues of Huntington’s disease; 

its cause, symptoms, progression and treatment 


• Define the term ‘Huntington’s Disease’ 

• Identify features of Huntington’s Disease and reasons behind it 

• Outline their role as <strong>care</strong>rs 

• Recognize how to promote independence for the individual 

• Explain how to assist with the individual’s activities of daily living 


Learning Disability Awareness 



Time(s) 

9:30am – 12:30pm 


Any staff whose work brings them into contact with people with learning disabilities and who want 

to raise their awareness - reception staff, administration staff, support workers, library staff, 

housing department staff, <strong>care</strong> assistants, etc 


Tees Esk and Wear Valley NHS Trust 

Course Aim(s) 

This course is designed to raise awareness of issues relating to learning disability 


• Describe the different types of learning disability 

• Identify the communication issues that can be related to learning disability 

• Describe the issues that may be related to learning disability such as epilepsy, behaviour that 

challenges services and underdeveloped <strong>social</strong> skills 

• Differentiate between appropriate and inappropriate terminology 

• Identify problems caused by stereotyping of people with learning disability 


Lesbian, Gay, Bi-Sexual and Transgender Awareness 

(LGBT) 

Date(s) and Venue(s) 18 June 2013 The Education Centre 


Time(s) 

9:30am – 3:30pm 




Teesside Positive Action Limited 

Course Aim(s) 

To provide participants with an awareness of lesbian, gay, bi-sexual and transgender issues 


• Explain sexual and gender orientation 

• Identify the myths surrounding sexual and gender orientation 

• Discuss the issues regarding sexual and gender orientation 


Life after Stroke 

Date(s) 06 March 2014 

Time(s) 

Venue(s) 

9:30am - 3:30pm 



Staff involved in supporting stroke survivors and their <strong>care</strong>rs in the community or in <strong>care</strong> homes. 

Also those involved in designing <strong>care</strong> plans 


Stroke Association 

Course Aim(s) 

All participants will have the knowledge and confidence to aid someone who is suffering or has 

suffered in the past from a stroke 


• Identify what a stroke and TIA (Transient Ischaemic Attack) are, what causes them and the 

range of effects 

• Explain re-ablement, recovery and re-learning after stroke 

• Appreciate how swallowing can be affected by stroke and the importance of assessment 

• Support communication with people who have communication difficulties after stroke 

• Recognise the psychological impact of stroke 


Loss and Bereavement 


Time(s) 

Venue(s) 

9:30am - 4:00pm 



Staff working within the <strong>care</strong> sector or who are likely to encounter bereavement in the course of 

their work 


Kaye Hunt Associates 

Course Aim(s) 

To develop understanding and self-awareness with regards to loss, with the view to managing self 

and others to best effect 


• Identify the grief stages and associated signs and symptoms 

• Define primary and secondary losses 

• Determine loss particular to the older person 

• Recognise appropriate and inappropriate responses to those who have encountered loss 

• Identify important aspects of self-<strong>care</strong> 


Low Arousal Approaches to Managing Aggression 

in Care Settings 


16 October 2013 To be confirmed 

Time(s) 

9:30am – 4:00pm 


Workers from the <strong>care</strong> setting e.g. learning disability, mental health, domiciliary, older people, etc 

who require <strong>training</strong> in managing aggressive incidents 


Celia Harbottle: Education, Training and Consultancy 

Course Aim(s) 

To help staff to develop techniques in using low arousal approaches to managing aggressive 

incidents in <strong>care</strong> settings. It explores the function and origin of aggressive behaviours, and the role 

of the worker or the context, in causing stress for both service users and staff 


• Examine theoretical explanations for the emergence of aggressive behaviours and why <strong>care</strong> 

settings may add an element of tension for service users 

• Consider staff attitudes to service users who cause them stress and aggravation in the 

workplace; why this may happen and how workers can become aware of their feelings towards 

service users 

• Examine how worker behaviour may contribute towards aggressive incidents i.e. because of 

<strong>care</strong>giver demands, expectations and pressure 

• Explore the contribution of cognitive impairment to the incidents of aggression 

• Consider low arousal approaches; the evidence base for their effectiveness and how such 

techniques can be developed 

• Devise diversion and collusion strategies to de-escalate situations 


Medication Refresher 

Date(s) and Time(s) 09 September 2013 1:00pm – 4:30pm 

11 December 2013 9:00am – 12:30pm 

03 March 2014 1:00pm – 4:30pm 

Venue(s) 



Social <strong>care</strong> staff already administering medication and who have achieved the Level 3 qualification 

(HSC375 or HSC3047/331/616) and who need to update knowledge. This does not replace annual 

observations carried out in the workplace 



Course Aim(s) 

To refresh, enhance and provide ongoing knowledge in the safe handling of medication 


• Describe the legislative framework for the use of medication in <strong>social</strong> <strong>care</strong> settings 

• Examine common types of medication and their use 

• Clarify roles and responsibilities in the use of medication in <strong>social</strong> <strong>care</strong> settings 

• Explain how to receive, store and dispose of medication supplies safely 

• Identify how to promote the rights of the individual when managing their medication 

• Explain how to record and report on the use of medication 


Mental Capacity Act 

Date(s) and Time(s) 15 April 2013 1:00pm – 4:30pm 

12 July 2013 9:00am – 12:30pm 

11 November 2013 9:00am – 12:30pm 

19 February 2014 9:00am – 12:30pm 

Venue(s) 



Workers from any setting who require an in-depth understanding of the Act, including <strong>social</strong> <strong>care</strong> 

and health managers, <strong>social</strong> workers, registered managers and their deputies, district nurses, 

community nurses, practice nurses, police officers 


Pattinson and Milburn Associates 

Course Aim(s) 

To provide an overview of the Mental Capacity Act 2005 


• Explain what is meant by mental capacity 

• Explore the roles and responsibilities of practitioners in relation to the Act 

• Define the five key principles of the Act 

• Describe the functional capacity test 


Mental Health Awareness 


19 July 2013 9:30am – 12:30pm The Education Centre 

23 September 2013 9:30am – 12:30pm To be confirmed 



Any members of staff who come into contact with people with mental health problems in the 

course of their work and who wish to raise their awareness of the issues involved – reception staff, 

administration staff, support workers, library staff, housing department staff, <strong>care</strong> assistants etc 


Tees Esk and Wear Valley NHS Trust 

Course Aim(s) 

This course is designed to raise awareness of mental health issues 


• Define mental health 

• Identify the classifications of mental illness 

• Describe some of the symptoms of mental illness 

• Identify problems caused by stereotyping people who have mental health issues 


Motivational Approaches for Difficult 

to Engage Families 



Time(s) 

9:30am - 4:30pm 


This <strong>training</strong> is suitable for staff involved in assessment and intervention with the <strong>adult</strong>s within 

families. The focus of the <strong>training</strong> is around affecting change in <strong>adult</strong> behaviour in order to improve 

outcomes for children and young people 




Motivational interviewing can be used with a variety of client groups and can be particularly 

useful method of working with complex families and difficult to engage families. Why? Because it 

relies on key skills, attitudes and beliefs that allow individuals to engage and explore the possibility 

of change 

Course Aim(s) 

To raise awareness of, and enhance participants ability to use, motivational tools in their work with 

difficult to engage families 


• Explore recent research on complex and resistant families 

• Further understand capacity and motivation 

• Reflect and develop skills 

• Develop an understanding of ambivalence in the change process 

• Explore and practice early strategies for developing engagement 

• Understand change talk and evaluate some practical tools 


Multiple Sclerosis Awareness 


Time(s) 

Venue(s) 

9:00am - 12:00pm 






Course Aim(s) 

To introduce practitioners to the causes and effects of multiple sclerosis 


• Recognise what is meant by multiple sclerosis 

• Identify the basic physiology of the condition 

• Recognise common co-occurring difficulties 


• Describe some of the physical symptoms of the condition and effects on psychological, mental 

and emotional wellbeing 



Muscular Dystrophy Awareness 


Time(s) 

Venue(s) 

9:00am - 12:00pm 






Course Aim(s) 

To introduce practitioners to the causes and effects of muscular dystrophy 


• Recognise what is meant by muscular dystrophy 

• Differentiate between the terms ‘muscular disease’, ‘muscular dystrophy’, neuro-muscular 

conditions’ and ‘neuro-muscular disorders’ 

• Identify the basic physiology of the condition 

• Recognise common co-occurring difficulties 


• Describe the impact of the condition on learning, senses, behaviour and movement 



Police and Criminal Evidence Act (PACE) 


Time(s) 

Venue(s) 

9:30am - 4:00pm 



Social workers, nurse <strong>care</strong> managers, foster <strong>care</strong>rs, residential workers 


Denis Hart 

Course Aim(s) 

To provide participants with the required knowledge and skills to carry out the appropriate <strong>adult</strong> 

role, for both juveniles and vulnerable <strong>adult</strong>s, to ensure fair and equal treatment of witnesses 

and suspects. 


• Describe the purpose of the appropriate <strong>adult</strong> role, and its place in the legal process 

• Identify the legal and policy context relevant to the role of the appropriate <strong>adult</strong> 

• Effectively carry out the role of the appropriate <strong>adult</strong> in supporting the diverse needs of 

vulnerable <strong>adult</strong>s and juveniles 


Positive Risk Taking 

Date, Times(s), Venue(s) 09 May 2013 9:30am – 12:30pm The Education Centre 



Social workers, <strong>care</strong> managers, and other members of staff working in <strong>adult</strong> <strong>social</strong> <strong>care</strong> 



Course Aim(s) 

To raise awareness of the benefits of positive risk taking for service users 


• Consider risks we all take in life and definitions of risk 

• Define positive risk taking 

• Examine the benefits of positive risk taking, focussing on reasonable risk 

• Outline the legal aspects of risk taking; mental capacity 

• Consider service users’ voices and the personalisation agenda 


Putting Analysis into Assessment and Recording 


04 March 2014 

Time(s) 

Venue(s) 

9:30am - 4:30pm 



Social Workers in <strong>adult</strong>s and children’s services, Family Support Workers, Social Work Managers 



Course Aim(s) 

To enhance practitioners’ confidence and competence in assessment and analysis of risk 


• Define and hone risk assessment skills 

• Critically analyse information and form working hypotheses 

• Formulate assessments of risk based on critical analysis 

• Use assessment and analysis skills to more critically assess risk 

• Usefully record reflections, hypotheses and conclusions 


Recording and Reporting for Care Staff 

Date(s) and Time(s) 28 June 2013 9:30am – 12:30pm 

02 September 2013 1:00pm – 4:00pm 

04 November 2013 1:00pm – 4:00pm 

20 January 2014 1:00pm – 4:00pm 

12 March 2014 1:00pm – 4:00pm 

Venue(s) 



Residential, day and home<strong>care</strong> staff working in <strong>adult</strong> services 



Course Aim(s) 

To provide members of staff with the knowledge and skills to record effectively and efficiently 


• Identify the reasons for recording information 

• Consider what information is recorded 

• Describe how information is recorded 

• Identify who has access to the recordings 

• Explain who will monitor recordings, and why 

• Recognise legislative requirements 


Safer People Handling 

Date(s) 08 April 2013 18 October 2013 

15 April 2013 21 October 2013 

22 April 2013 15 November 2013 

07 June 2013 18 November 2013 

10 June 2013 09 December 2013 

08 July 2013 17 January 2014 

02 August 2013 20 January 2014 

05 August 2013 21 March 2014 

06 September 2013 24 March 2014 

Time(s) 

Venue(s) 

9:30am - 4:00pm 

Independent Living Centre 


All <strong>social</strong> <strong>care</strong> workers who assist individuals to move or transfer 

Please note that any candidates put forward for this <strong>training</strong> must be physically able to 

participate in the practical elements 



Course Aim(s) 

To provide participants with the knowledge and understanding of the legislation and theory behind 

safer people handling in order to help prevent injury 


• Identify legislation relating to safer people handling 

• Outline responsibilities relating to manual handling 

• Explain pre-transfer assessment 

• Demonstrate good posture and the efficient principles of movement through 

practical assessment 

Please note: The certificate is valid for 2-years. 


Supervision for Children, Education and Social Care 

(CESC) Staff 

Date(s), Time(s), Venue(s) 08 July 2013 9:30am – 12:30pm The Education Centre 



All staff in Children, Education and Social Care (CESC) who are responsible for the supervision of 

other staff 



Course Aim(s) 

This course is designed to raise awareness of the supervision process for staff working within 

<strong>adult</strong> services in Children, Education and Social Care (CESC), to ensure that all members of staff 

receive consistent, professional and effective supervision 


• Describe the reason for undertaking, and the benefits of, supervision 

• Identify strategies to make supervision more effective 

• Explain how to give effective feedback and clarify performance requirements 

• Outline <strong>Stockton</strong> Borough Council’s supervision policy 


Support Planning 

Date(s) 11 June 2013 

14 June 2013 

Time(s) 

Venue(s) 

10:00am – 4:00pm 



All members of staff who wish, or need, to gain information on this topic 


<strong>Stockton</strong> Borough Council 

Course Aim(s) 

A key part of self-directed support is people making a support plan, to work out what is important 

to them, and how they can use their personal budget in the best way. This <strong>training</strong> will give the 

chance to learn more about support planning and what it means 


• Describe the element of a support plan and how it fits into the self-directed support process 

• List the 7 key questions that need to be answered by a support plan for it to be approved by the 

Council (and so that it’s a really good plan!) 

• Experience some tools and techniques that can help participants develop a support plan 

• Examine some plans that people have made to see how many different ways a plan can be 

produced and presented 


Tele<strong>care</strong> and Assistive Technology Awareness 


12 September 2013 To be confirmed 

03 March 2014 To be confirmed 

Time(s) 

1:00pm – 4:00pm 


Anyone who needs more information in this field 



Course Aim(s) 

To look at the effects that tele<strong>care</strong> and assistive technology may have on the provision of services 

and the way participants can utilise such technology to support service users to help manage day 

to day life challenges 


• Recognize the impact that tele<strong>care</strong> and assistive technology will have on service users and how 

the use of this can help maintain independence and a quality lifestyle 

• List the different types of tele<strong>care</strong> and assistive technology products currently available 

• Review how the use of tele<strong>care</strong> and assistive technology may impact on the delivery of services 

• Identify how such technology could assist clients to manage their preferred lifestyles 

• Discuss realistic approaches to supporting vulnerable people by the use of such technology 


Theory Refresher for Social Workers 

Date(s) 14 January 2014 

Time(s) 

Venue(s) 

9:30am – 4:30pm 



Social workers wishing to refresh their knowledge of theory 


Kirwin Maclean Associates Ltd 

Course Aim(s) 

To provide <strong>social</strong> workers with a refresher session in <strong>social</strong> work theory 


• Relate <strong>social</strong> work theory to practice 

• Illustrate how different theories may produce different insights into the same case 


Visual Impairment Awareness 


Time(s) 

Venue(s) 

9:30am – 3:30pm 



All members of staff who come into contact with people with visual impairment in the course of 

their work 


North East Vision Impairment Services 

Course Aim(s) 

This course will introduce participants to some of the most common eye conditions through 

simulation, discussion and experiential exercises to facilitate a greater understanding of visual 

impairment and its effects on individuals 


• Identify the four most common eye conditions and the effects they can have on vision 

• Demonstrate the recommended techniques when guiding a person with visual impairment 

• Describe the role of the rehabilitation officer 

• Identify how changes in environment can affect people with visual impairment 


Training Venues 

Billingham Community Centre 

The Causeway 

Billingham 


TS23 2DA 

Billingham Forum 

The Causeway 

Town Centre 

Billingham 


TS23 2LJ 

Education Centre 




TS20 1PR 

Eston City Learning Centre 

Normanby Road 

South Bank 

Middlesbrough 

TS6 9AE 

Hartlepool Centre for Independent Living 

1 Havelock Street 

(on the corner of Burbank Street) 

Hartlepool 

TS24 7LT 

Hartlepool Education Development Centre 

Golden Flatts Primary School 

Seaton Lane 

Hartlepool 

TS25 1HN 

Hartlepool United Football Club 

Victoria Park 

Clarence Road 

Hartlepool 

TS24 8BZ 

Hartlepool College 

<strong>Stockton</strong> Street 

Hartlepool 

TS24 7NT 


Independent Living Centre 

Tithebarn House 

High Newham Court 

Hardwick 


TS19 8RH 


Mill Cottage North 

Castle Quay 


TS18 1BZ 

Kiora Hall Youth and Community Centre 

Ragpath Lane 


TS19 9JS 

Middlesbrough Teaching and Learning Centre 

Tranmere Avenue 

Middlesbrough 

TS3 8PB 

Morton Park 

Yarm Road 

Darlington 

County Durham 

DL1 4PJ 

<strong>Stockton</strong> Riverside College 

Harvard Avenue 

Thornaby 


TS17 6FB 

Teesside University - Darlington 

Vicarage Road 

Darlington 

DL1 1JW 

Teesside University - Middlesbrough 

Middlesbrough 

Tees Valley 

TS1 3BA 


Unit 5 Wellington Shopping Centre 

Wellington Street 


TS18 1RG 


Course Application Form 

A separate application form must be completed for each course. Please note all sections 

must be completed, incomplete applications will be returned. 

The Application Form is also available as a stand-alone document from the Workforce 

Development Team and can be downloaded at 

www.stockton.gov.uk/cpd 

Course Details 

Course Title: .................................................................................................................................. 

Date: ............................................................................................................................................... 

Time: .............................................................................................................................................. 

Venue: ............................................................................................................................................ 

Contact Details 

Name: ............................................................................................................................................ 

Job Title/Role: ............................................................................................................................... 

Your Organisation: ......................................................................................................................... 

Section/Team: ................................................................................................................................ 

Work Address: ............................................................................................................................... 

Telephone Number: ....................................................................................................................... 

Email: ............................................................................................................................................. 

Please ensure your email address is accurate as it will be used for all communication 

regarding the requested <strong>training</strong> 

Managers Name: ........................................................................................................................... 

Telephone Number: ....................................................................................................................... 

Special Requirements (communication aids, access, dietary requirements): ............................ 

........................................................................................................................................................ 

Invoice/Recharge Details (to be completed for all <strong>courses</strong>) 

Invoice Organisation: ..................................................................................................................... 

Invoice Address: ............................................................................................................................ 

Order Number/SBC Cost Centre Code: ....................................................................................... 

Email Address (if different from above): ....................................................................................... 

Please ensure the reverse of the form is also completed Please ensure the reverse of the form is also completed 


Working Together 

To support our multi-agency <strong>training</strong> programmes we need to know which sector you 

come from. 

o 

o 

o 

o 

o 

o 

o 

o 

o 

o 

o 

o 

Independent Schools 

Academies 

Childminder 

Early Years Setting 

FE Colleges 

<strong>Stockton</strong> Clinical 

Commissioning Group 

Carer 

Faith/Community/Voluntary Sector 

Fire Service 

Private Sector 

Probation 

Police 

o 

o 

o 

o 

o 

o 

o 

o 

o 

o 

Self Employed 

SBC CESC Adult Services 

SBC Education, Early Years 

& Complex Needs 

Maintained Schools 

SBC CESC, Integrated 

Youth Support Service 

CAFCASS 

SBC CESC Children & Young People 

Operational Services 

SBC D&NS 

SBC Resources 

Other Local Authority 

o Other (Please state) .............................. 

Terms & Conditions of Booking 

Please be aware that by submitting this application form you are agreeing to the terms of the 

SLSCB/Workforce Development Non Attendance and Cancellation Policy. The full policy can be 

downloaded from www.stockton.gov.uk/cpd 

Return completed forms to: 

Email: workforcedevelopmentcesc@stockton.gov.uk 

Post: 


Children, Education & Social Care 





TS20 1PR 

Fax: (01642) 528676

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