Hilton University

Hilton University

HU Main Objectives:
To enable team members to develop
both their operational and
management skills
To broaden their knowledge by
moving to other departments to
study other areas of hotel business

Learning schemes
The Elevator - the fast tracking program
The assessment Centers - an open door
for individualized performance
management and career advancement
The Senior Executive Education – the
Commercial Behavior Program by the
International Institute for Management
Development
eLearning: Global English Program,
Management Development, Information
Technology, Food and Beverage

What is elearning?

eLearning:
A key Strategy
for
Maximizing Human Capital
in the
Knowledge Economy

….elearning is
an all-inclusive title for forms of
content delivered electronically
a paradigm shift in the way
education including training is viewed
and delivered; a change to the way
the Team learns
a competitive weapon
a retention tool

…eLearning provides
high speed access to knowledge and
information
a cohesive virtual training
environment
up-date skills and competencies in a
timely, consistent and accurate
manner
the ability to assess, test, and track
the results of thousands of learners

…elearning advantages
Unlimited
Anytime- anywhere
Content: Simple text, audio, animation,
video, simulation, printed and online
resources, online communities,
collaboration
Collaboration: reusable and limitless
Personal: pace and path determined by
user
Recognition of learner types and styles:
teaches across and through them

…eLearning benefits
Training is no longer distinct from work or
an additional ”burden”
Information is always up to date
Substantial travel and time cost savings
Instruction has more meaning for the
learner
Learners have more responsibility for their
personal success
Information retention rates increase

…An additional Incentive:
Return of investment and cost
Corporations can save between 50%
and 70% and increase productivity
when they replace traditional
classroom training with eLearning
including travel time and time away
from the office or the operations

Utilization Ratios
The Americas
Miami Area Office
Regions
Hotels

What about us?...
When was the last time you invest time on
your own professional development?
Are you enrolled in HU elearning?
How many times you have surfed the HU
web site?
When was the last time you encourage a
colleague or a team member to log on into
a particular course or topic?
How many courses from HU elearning did
you include in your business objectives for
2004 to strengthen your knowledge, skills
and talents?

Invest on yourself.
Enroll NOW !!!!

Take the lead.
Share your experience. Set the pace!
Add Hilton University elearning as a topic in your AGENDA
all the time. It is a BUSINESS priority.
Encourage, recognize and reward the TEAM MEMBERS for
their achievements: courses completed and certificates of
levels completion, and increase of productivity among
others
Include eLearning in the PDR interviews and establish goals
and objectives based on the user’s s needs and ROAD(
number of courses, faculties and subjects)
Ask the GMs about their group of users performance
Meet the HU eLearners in your function or area of
responsibility as often as possible
Share the success stories in your area of responsibility with
the team members
Be a HU eLearning spoke person everywhere!

New Initiatives
in the Miami Area Office
After Hours study group- have lots of fun and study with
the team once a month.
Course of the month- a course will be chosen to be
completed based on our unique needs as an Area Team
Our achievements as a Team will be included in the Lead
Table sent to the operations every month ☺
An incentive ( surprise, surprise!) will be awarded in
December 2004 to the function ( engineering, accounting,
taxes, human resources, information, business
development, sales and marketing, Caribbean etc .with the
best utilization ratio per user
A follow up session to be programmed for July 2004 to
measure progress

Open Forum
Suggestion?

Thank you for support!
Have a wonderful day!