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COLLECTION CALENDAR RETHINK WASTE 2013 - City of Surrey

COLLECTION CALENDAR RETHINK WASTE 2013 - City of Surrey

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REPORT A PROBLEM /<br />

REQUEST A SERVICE 604 - 590 -7289<br />

Waste And Recycling<br />

Directory<br />

<strong>City</strong> <strong>of</strong> <strong>Surrey</strong> Waste<br />

Collection Hotline<br />

www.surrey.ca<br />

604-590-7289<br />

Large Item Pickup Program<br />

604-590-7289<br />

BC Recycling Hotline<br />

www.rcbc.bc.ca<br />

604-732-9253<br />

Gyproc Disposal – New<br />

Westminster Gypsum<br />

604-520-6647<br />

Household Hazardous Waste<br />

www.productcare.org<br />

604-732-9253<br />

<strong>Surrey</strong> Transfer Station<br />

www.wastech.ca<br />

604-513-2409<br />

What if my carts are damaged<br />

or stolen or my collection is<br />

missed?<br />

Please contact the <strong>City</strong> <strong>of</strong> <strong>Surrey</strong> Waste Collection<br />

Hotline at 604-590-7289 between 8:00a.m. and<br />

4:00p.m., Monday to Friday (excluding statutory<br />

holidays) to report a service problem, order new<br />

carts, report a damaged or missing cart, or if you<br />

wish to order different sized carts.<br />

You can also report a problem at www.surrey.ca<br />

- just click on “contact <strong>Surrey</strong>” and then “report a<br />

problem” or “submit a service request”.<br />

If your carts were missed, you should contact the<br />

Waste Collection Hotline within 24 hours. Failure<br />

to report a missed collection within this time may<br />

result in your missed carts not being collected.<br />

Waste Collection During<br />

Snow And Ice Conditions<br />

Garbage, recycling and organics collection services<br />

may be disrupted during snow and ice conditions.<br />

When this happens, we will focus on collecting<br />

waste from roads that are passable, which may<br />

mean that some areas do not receive collection<br />

services on their scheduled day. Impacted<br />

households may place out up to 120 litres <strong>of</strong><br />

additional garbage the following week. A waste<br />

collection advisory will be placed on the <strong>City</strong>’s<br />

website at www.surrey.ca during these events.

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