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FUTURE-PROOFING the automotive industry - FP7-Mode

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13<br />

MoDe comes into its own<br />

THE <strong>FUTURE</strong> WITH MoDe<br />

Scenario 1 – Maintenance on Demand<br />

Now…<br />

The vehicle maintenance contracts sold with a vehicle<br />

rely on ‘static’ information provided at <strong>the</strong> time of a<br />

sale.<br />

The MoDe vision…<br />

Services are tailored to a vehicle’s exact configuration,<br />

mission, and <strong>the</strong> dynamic feedback of information.<br />

Reducing periods of vehicle unavailability means that<br />

businesses can better achieve <strong>the</strong>ir objectives.<br />

In practice…<br />

Dealers and <strong>the</strong>ir clients agree what is required<br />

by <strong>the</strong> business up front. Uptime needs, <strong>the</strong> exact<br />

configuration of <strong>the</strong> vehicle, and service needs are<br />

<strong>the</strong>n considered within <strong>the</strong> sales process. This level<br />

of tailoring makes it easier to precisely plan vehicle<br />

stops, and makes service provision far more dynamic.<br />

“Maintenance on demand represents a<br />

major leap forward for fleet management.<br />

And for trade and transport in general. This<br />

collaborative innovation project is already<br />

changing our perspective of logistics. The<br />

ripple of effects will be far-reaching…”<br />

Keeping <strong>the</strong> wheels in motion<br />

Dynamic maintenance planning: plans for<br />

maintenance are changed based on information<br />

from <strong>the</strong> Maintenance on Demand suite.<br />

Your vehicle stops earlier than planned but<br />

can continue its journey with less threat of<br />

disruption.<br />

Maintenance on-<strong>the</strong>-fly: data shows immediate<br />

service is required. Your vehicle drives to<br />

a conveniently located repairspot, before<br />

continuing its journey.<br />

Repair on-<strong>the</strong>-fly: A component breaks down<br />

or is close to breakdown. With MoDe, <strong>the</strong><br />

problem is immediately detected so you can<br />

wait for a service engineer.<br />

Scenario 2 – Repair on-<strong>the</strong>-fly<br />

Now…<br />

Drivers are warned of problems by an on-board<br />

system. They <strong>the</strong>n report issue to a call centre. But <strong>the</strong><br />

location of <strong>the</strong> vehicle and <strong>the</strong> nature of <strong>the</strong> problem<br />

aren’t always obvious, making it difficult to get <strong>the</strong> right<br />

parts delivered to <strong>the</strong> right place at <strong>the</strong> right time.<br />

The MoDe vision…<br />

Roadside repairs are made more efficient. Condition<br />

monitoring and estimates of remaining lifetime<br />

help detect failures in advance. Key information is<br />

communicated to a central system, which calculates<br />

<strong>the</strong> nearest and most suitable workshop for <strong>the</strong> repairs.<br />

In practice…<br />

Where it’s not possible to reach a workshop, <strong>the</strong> MoDe<br />

system will advise drivers of <strong>the</strong> ‘best location to stop’.<br />

Details will be sent to mobile workshops, equipped with<br />

<strong>the</strong> resources needed to make roadside repairs, and<br />

<strong>the</strong> vehicle will be met at an agreed ‘meeting point’. An<br />

efficient spare parts management system will be set up<br />

to support this process.<br />

Summary of <strong>the</strong> key benefits<br />

Safer travel<br />

Chances of breakdowns and accidents are radically<br />

reduced by early fault detection. Associated congestion<br />

is avoided.<br />

More economical<br />

With fewer and shorter breakdowns and unplanned<br />

stops, vehicle uptime is boosted by 30%. More accurate<br />

and timely feedback means more efficient repairs. And<br />

less risk of human error.<br />

Complete control<br />

The system’s centralized synchronization makes possible<br />

remote monitoring, vehicle reconfiguration and ongoing<br />

analysis, for better decision-making.<br />

Environmental gains<br />

By making sure vehicles are serviced at exactly <strong>the</strong> right<br />

time, sub-optimal performance is reduced. Unnecessary<br />

part replacements are avoided and driving time to<br />

maintenance locations cut down. Fuel consumption is<br />

optimized and CO2 emissions cut.

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