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<strong>Troux</strong> Value: Supporting<br />

<strong>Caterpillar</strong>’s Transformation<br />

Initiatives


Introduction<br />

Mark Zielinski<br />

Strateg<strong>is</strong>t - Enterpr<strong>is</strong>e Business Process Architect<br />

38 yr Career with <strong>Caterpillar</strong><br />

Prior Experience: Supply Chain, Order Fulfillment,<br />

Engineering & Manufacturing, Quality,<br />

Software Development Methodology, IT<br />

Infrastructure Planning & Support<br />

David Frederick<br />

Strateg<strong>is</strong>t - Enterpr<strong>is</strong>e Information Architecture<br />

25 yr Career with <strong>Caterpillar</strong><br />

Prior Experience: Global Product Owner for Demand,<br />

Orders & Marketing Systems, IT Service<br />

Management Leadership, Engineering &<br />

Manufacturing Systems, IT Infrastructure<br />

Planning & Support


A H<strong>is</strong>tory of Progress<br />

1960-1970: Rapid global expansion<br />

1925: Holt & Best<br />

companies merge<br />

into <strong>Caterpillar</strong><br />

Tractor Co.<br />

2001: Joined World<br />

Business Council for<br />

Sustainable Development<br />

1925<br />

$13.8<br />

Million<br />

1930<br />

$45.4<br />

Million<br />

1940<br />

$73.1<br />

Million<br />

1950<br />

$337.3<br />

Million<br />

1960<br />

$716<br />

Million<br />

1970<br />

$2.1<br />

Billion<br />

1980<br />

$8.6<br />

Billion<br />

1990<br />

$11.4<br />

Billion<br />

2000<br />

$20.2<br />

Billion<br />

2010<br />

$42.5<br />

Billion<br />

2011<br />

$60.1<br />

Billion<br />

1931: First diesel<br />

track-type tractor<br />

1942: Cat<br />

machines serve<br />

in World War II<br />

1986: Factory modernization<br />

2011: Acquired<br />

Bucyrus International, Inc.<br />

* In 1978, the company began reporting Sales & Revenues


Range<br />

Financial Performance<br />

• Fortune 100 Company<br />

• 2010 – Dow Leader<br />

Consolidated Sales & Revenue<br />

(dollars in millions)<br />

$72,000<br />

$1.85<br />

$1.80<br />

$1.75<br />

$1.70<br />

$1.65<br />

$1.62<br />

Dividends per Share<br />

$1.68<br />

$1.74<br />

$1.82<br />

$70,000<br />

$60,000<br />

$50,000<br />

$40,000<br />

$51,324<br />

$32,396<br />

$42,588<br />

$60,138<br />

$68,000<br />

$1.60<br />

$1.55<br />

$1.50<br />

$8.00<br />

2008 2009 2010 2011<br />

Earnings per Share<br />

(diluted)<br />

$7.40<br />

$30,000<br />

$20,000<br />

$7.00<br />

$6.00<br />

$5.00<br />

$5.66<br />

78%<br />

$4.15<br />

$10,000<br />

$-<br />

2008 2009 2010 2011 2012<br />

$4.00<br />

$3.00<br />

$2.00<br />

$1.00<br />

$1.43<br />

202%<br />

$-<br />

2008 2009 2010 2011<br />

Results as of December 31, 2011


A Global Reach<br />

Dealer Main FG Wilson – MaK – Perkins – Solar Manufacturing Office Facilities Parts Progress Rail


A Broad Range of Products and Industries


A Diverse Brand Portfolio<br />

Japan


The Next Great Chapter in Mining


IT Business Problem<br />

Facility Growth (Last Decade)<br />

Americas 203<br />

Asia-Pacific 28<br />

Europe-Africa-Middle East 24<br />

Total 255<br />

Acqu<strong>is</strong>ition<br />

Growth<br />

Organic Growth<br />

Business Unit Autonomy<br />

IT Cost & Complexity<br />

Proliferation of<br />

Processes &<br />

Solutions<br />

Time<br />

Growth


Optimization through Business Transformations<br />

Efficient flow of accurate<br />

information supports our<br />

business processes<br />

DESIGN &<br />

BUILD<br />

MARKET &<br />

SELL<br />

SUPPORT<br />

SUSTAIN … WITH ROBUST, EFFICIENT INFORMATION SYSTEMS<br />

• Product Lifecycle Management<br />

• Collaboration @ Work<br />

• Order to Delivery<br />

• Accounting & Finance<br />

• Transportation<br />

• Procurement<br />

• Business Intelligence & Analytics<br />

• eBusiness<br />

• Product Support<br />

• Telematics<br />

• Service Parts Management<br />

• HR / Recruiting<br />

Wired for Success:<br />

<strong>Caterpillar</strong>’s technology value stream


<strong>Caterpillar</strong> IT Portfolio<br />

Business Taxonomy<br />

Business Processes - 139<br />

Business Functions - 369<br />

Applications (Active) - 3800<br />

Structure<br />

Facility Organizations – 316<br />

IT Matrix Regions - 10<br />

Roles – 401<br />

Business Process Owners – 17<br />

Global Product Owners – 17<br />

Regional Product Owners – 124<br />

Regional Product Superv<strong>is</strong>ors – 140


EA Objectives: Powered by <strong>Troux</strong><br />

Question:<br />

How am I assured of the data integrity within <strong>Troux</strong>?<br />

Foundation<br />

Operational Excellence<br />

Question:<br />

Execution<br />

How can I find what applications are within a portfolio and where are they used?<br />

Which facilities are aligned with my (GPO) product v<strong>is</strong>ion?<br />

How much application redundancy actually ex<strong>is</strong>ts within each business function?<br />

Question:<br />

Question:<br />

Which applications touch data with Sensitive Privacy considerations?<br />

What are the sources of key master data? What applications use it?<br />

How does master data v<strong>is</strong>ibility aid in retirement of applications?<br />

Foundation<br />

Strategic Enablement<br />

Execution<br />

Acceleration<br />

Business Unit Value<br />

Acceleration<br />

What Applications will be impacted by the implementation of Mach1 at my facility?<br />

What applications and infrastructure should I recommend for deployment in China?<br />

What key integration ex<strong>is</strong>ts between applications?<br />

Grow<br />

Optimization<br />

Information Assets<br />

•Maintain Data Integrity<br />

• Review Application Portfolio Annually<br />

• Require specific information<br />

• Update application portfolio from other<br />

initiatives<br />

• Business Aligned Strategy<br />

• Rationalizes Processes/Functions<br />

• Tie Applications to Business Function<br />

• Classifies Application Recommendation<br />

• Capture “Where Used” data<br />

• Support Transformation Programs<br />

• Define EAA / Reference Architecture<br />

• Define “factory in a box” configurator<br />

• <strong>Troux</strong> for TOGAF Purchased to support<br />

transformation “transition states.”<br />

• Define Portfolio of Information Asset<br />

• Identify Access to Data with Confidential or<br />

Personal Privacy considerations<br />

• <strong>Troux</strong> Information package purchased<br />

• Deliver V<strong>is</strong>ibility to Key Master Data<br />

Application<br />

Portfolio<br />

Business<br />

Process<br />

Architecture<br />

Reference<br />

Architecture<br />

Enterpr<strong>is</strong>e<br />

Data<br />

Modeling<br />

Configuration<br />

Management<br />

(CMDB)<br />

Asset<br />

Management<br />

(MRO)<br />

Business<br />

Strategy<br />

Roadmaps<br />

Portfolio<br />

Management


Optimization through Business Transformations<br />

Efficient flow of accurate<br />

information supports our<br />

business processes<br />

DESIGN &<br />

BUILD<br />

MARKET &<br />

SELL<br />

SUPPORT<br />

SUSTAIN … WITH ROBUST, EFFICIENT INFORMATION SYSTEMS<br />

• Product Lifecycle Management<br />

• Collaboration @ Work<br />

Corporate Roll Out<br />

Multiple Year Program<br />

Transitions - <strong>Troux</strong> for TOGAF<br />

• HR / Recruiting<br />

• Order to Delivery<br />

• Accounting & Finance<br />

• Transportation<br />

• Procurement<br />

• Business Intelligence & Analytics Site Preparation<br />

• eBusiness<br />

• Product Support<br />

• Telematics<br />

• Service Parts Management<br />

What Functionality <strong>is</strong> Included?<br />

What <strong>is</strong> the impact upon Local<br />

Solutions & Integration?


Use Case: Business Aligned Strategy<br />

Build Out Taxonomy<br />

Determine Strategic<br />

Fit<br />

Tie Business<br />

Applications<br />

Validate Facility<br />

Consumption


Use Case: Facility Configurator


Use Case: Facility Configurator


Why <strong>Troux</strong> Information?<br />

V<strong>is</strong>ibility to <strong>Caterpillar</strong> Information Assets<br />

• Enable Business Transformations<br />

• Manage Data Related R<strong>is</strong>ks<br />

• Leverage Information to Make Better<br />

Business Dec<strong>is</strong>ions<br />

2011 - Added to Application Portfolio:<br />

• Confidentiality<br />

• Data Privacy


Business Transformation / Initiative<br />

Data Sources<br />

Information Needs & Impact Assessment<br />

Data Subject Area / Elements<br />

Goal<br />

Use <strong>Troux</strong> to<br />

Capture and<br />

Eventually<br />

Generate<br />

Data Subject Area / Elements (As Is or To Be)


Where to Start Building the Information Portfolio?<br />

• Logical Data Model<br />

• Master Data<br />

• Initiative Driven<br />

• Other?<br />

Product<br />

• Engineering BOM<br />

• Mfg BOM<br />

• Service BOM<br />

• Parts<br />

• Product<br />

• Product Hierarchy<br />

• Cost<br />

• Packaging


Looking for Help / D<strong>is</strong>cussions<br />

• Data model taxonomy considerations<br />

• Best practices for <strong>Troux</strong> Information / Enterpr<strong>is</strong>e Information modeling<br />

• Understanding of challenges you have faced / overcome


Lessons Learned<br />

“We’ve not had a new problem reported in 30 years......<br />

We just keep experiencing the old one’s over and over!”<br />

Cat Marketing Manager<br />

1. Tribal knowledge <strong>is</strong> priceless<br />

Don’t underestimate the damage caused by lost resources<br />

2. Engage in high profile programs<br />

Success will become contagious<br />

3. Answer questions that ‘require’ answers….<br />

Temper your enthusiasm to answer that which provides value<br />

4. Collect data which you have sponsorship to be maintained….<br />

Data integrity <strong>is</strong> critical!<br />

5. To the extent possible, avoid extending the meta-model<br />

Lack of cumulative release support makes upgrades more complex<br />

6. Once you start using <strong>Troux</strong>……..<br />

People will have their “ah hah” moments that can be leveraged, driving re-use<br />

and value


From Chaos to Harmony: Unifying Business and IT<br />

• Business Aligned Strategy<br />

• Demonstrates Alignment of <strong>Caterpillar</strong> Sites to Enterpr<strong>is</strong>e Product<br />

Owner Strategic Direction<br />

• Facility Configurator<br />

• Accelerates New Facility Start-up’s<br />

• Realize Significant Savings - Transformation Planning<br />

• Portfolio Optimization <strong>is</strong> of Secondary Priority<br />

• V<strong>is</strong>ion – Leverage Information Assets


Contact Information<br />

Mark Zielinski<br />

Strateg<strong>is</strong>t - Enterpr<strong>is</strong>e Business Process Architect<br />

<strong>Caterpillar</strong> Inc<br />

eMail: mlzielinski@cat.com<br />

David Frederick<br />

Strateg<strong>is</strong>t - Enterpr<strong>is</strong>e Information Architect<br />

<strong>Caterpillar</strong> Inc<br />

eMail: frederick_david@cat.com

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