This is Caterpillar presentation outline - Troux

Lessons Learned
“We’ve not had a new problem reported in 30 years......
We just keep experiencing the old one’s over and over!”
Cat Marketing Manager
1. Tribal knowledge is priceless
Don’t underestimate the damage caused by lost resources
2. Engage in high profile programs
Success will become contagious
3. Answer questions that ‘require’ answers….
Temper your enthusiasm to answer that which provides value
4. Collect data which you have sponsorship to be maintained….
Data integrity is critical!
5. To the extent possible, avoid extending the meta-model
Lack of cumulative release support makes upgrades more complex
6. Once you start using Troux……..
People will have their “ah hah” moments that can be leveraged, driving re-use
and value