AMBULANCE VICTORIA 2009-2010 ANNUAL REPORT

Statistical Summary 2009-2010 continued
Road Patients Transported (All Regions) - Charging Categories 10
Compensable Transports
Veterans’ Affairs
Transport Accident Commission
Workcover
Hospital Transfers
Ordinary
Subscriber
Total Compensable Road Transports
Community Service Obligation Road Transports
2009-2010 2008-2009 2007-2008 2006-2007 2005-2006
53,752
11,882
4,373
25,074
50,485
93,173
238,738
372,500
54,497
12,117
4,309
24,946
47,473
88,443
231,786
355,570
56,019
11,940
4,658
24,368
45,674
85,533
228,192
352,978
55,867
11,792
4,601
20,815
41,360
79,618
214,053
345,158
50,366
13,638
4,454
19,648
36,644
73,685
198,435
329,173
Total Patients Transported by Road 611,238 587,356 581,170 559,211 527,608
Road Patients Transported - Kilometers Travelled (Rural) 11
Code 1
Code 2
Code 3
2,856,657
1,838,455
6,216,090
2,408,085
1,795,814
6,238,226
1,861,794
1,946,034
6,038,303
1,618,892
2,038,128
5,250,177
1,531,514
1,944,301
4,954,518
Total Kilometres (Rural Region) 10,911,202 10,442,125 9,846,131 8,907,197 8,430,333
Referral Service (Metropolitan Region) 12
Calls Managed
Referrals (no emergency dispatch required)
39,190
28,952
33,034
24,145
30,249
20,808
26,528
18,516
20,942
13,498
Notes:
1) AV commenced operation on 1 July 2008. Data prior to 2008-2009 are aggregated Metropolitan Ambulance Service and Rural Ambulance
Victoria data. Some data published in previous Annual Reports have been updated to ensure consistency and reflect more up to date data
and may therefore differ from data previously reported to DH.
2) The classification of Fixed Wing emergency incidents and transports was updated in 2009-2010 to better reflect the clinical condition of patients.
3) The HEMS 4 helicopter based in Warrnambool commenced operations on 1 July 2009.
4) The HEMS 5 retrieval helicopter based at Essendon Airport commenced operations on 16 March 2009.
5) AV assumed responsibility for the Docklands paediatric retrieval helicopter in July 2006. This helicopter ceased operations on 16 March 2009.
6) AV assumed responsibility for Adult Retrieval Services in November 2007.
7) All retrievals also appear as either a road or an air incident. Some changes in retrieval processes and classification occurred in 2009-2010
and this accounts for some of the decrease in road retrievals and increase in air retrievals.
8) Metropolitan response time reporting from 2007/08 is based on data sourced from the Computer Aided Dispatch system. Earlier
metropolitan response times and all rural response times are sourced from Patient Care Records completed by paramedics.
9) Based on the Australian Bureau of Statistics Urban Centre boundaries and resident population data (2006 Census).
10) The charge class assigned to patients transported is subject to change during the period when an account is being finalised, and
significant movements between charge classes occur over a period of approximately four months from the time of the transport.
The charge class breakdown for 2009-2010 has therefore been estimated.
11) Metropolitan region data are not available.
12) The Referral Service commenced operations in September 2003. Referrals are not included in road or air incidents or transports.
2009 - 2010 Annual Report AMBULANCE VICTORIA 25