AMBULANCE VICTORIA 2010-2011 ANNUAL REPORT

Statutory Compliance
Freedom of Information
AV received 3,031 requests under the Freedom of
Information Act 1982 in 2010–2011. This total was
made up of 1,032 personal requests and 1,999
non-personal requests.
158 requests were carried over from the previous
financial year while 63 requests were pending as at
30 June 2011.
Full or partial access was granted for 2,828 requests.
Six requests were denied in full and no documents
were identified for 226 requests.
The most common reason for AV seeking to fully
or partially exempt requested documents was the
protection of personal privacy in relation to requests
for information about persons other than the applicant.
62 requests were withdrawn or not proceeded with
by the applicant.
Most applications were from lawyers, members of
the public and Transport Accident Commission.
Most applications were for access to Patient Care
Records by patients attended by AV, their legal or
other representatives, or surviving next of kin.
AV collected $67,264.90 in application fees and
waived $5,176.
AV fulfilled its obligations to protect patient and staff
privacy and/or confidentiality.
Internal Reviews 2010–2011
Requests received 2
Outcome of Internal Reviews
Original decision confirmed 2
Original decision varied 0
Original decision overturned 0
Freedom Of Information Requests 2010–2011
Requests received during the year 3,031
Requests carried over from the previous year 158
Response not completed within the statutory period 18
Requests transferred to another agency 0
Requests transferred from another agency 0
Requests withdrawn or not proceeded with by the applicant 62
Access granted in full 2,670
Access granted in part (exemptions claimed) 158
Access denied in full (exemptions claimed) 6
Requests where no relevant documents could be located 226
Requests awaiting completion at the end of the financial year 63
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AMBULANCE VICTORIA
2010 - 2011 Annual Report