erin malone - User Interface Engineering

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make sure people are sufficiently invested bake in accountability image: yksin http://www.flickr.com/photos/henkimaa/2906842036/
ake in accountability bake in accountability
Page 1 and 2: designing ratings & reviews erin ma
Page 3 and 4: 2. make sure there is a “there”
Page 5 and 6: 5. let the community elevate people
Page 7 and 8: where do ratings & reviews fit? ima
Page 10 and 11: 83.8% said they would trust user re
Page 12 and 13: 11-20% 1/3 of retailers 2007reporte
Page 14 and 15: atings & reviews need to be part of
Page 16 and 17: from your users reward good content
Page 18 and 19: from the system from the system fea
Page 20 and 21: from the system adapt & personalize
Page 24 and 25: find the sensical moment find the s
Page 26 and 27: ate the object not the person defin
Page 28 and 29: principles summary sufficiently inv
Page 30: types of ratings multi-faceted 5 st
Page 34 and 35: types of ratings multi-faceted 5 st
Page 36: travelocity
Page 39: Autos Custom 1 2 3 4 5 types of rat
Page 42: You Tube switched to Thumbs up/down
Page 45 and 46: eward quality reward quality
Page 47 and 48: anatomy of a review name of the ite
Page 49 and 50: anatomy of a review Image of the it
Page 51: only 1 vote per person reflect back
Page 58: overarching recommendations 1 disco
Page 72 and 73:
3 surface everywhere
Page 79:
4 search, sort, & filter
Page 89 and 90:
ecommendations summary 4 flavors of
Page 91 and 92:
gaming the system gaming the system
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erin malone - User Interface Engineering

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