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High Level Bus Service - Concept and recommendations
show the value of a comprehensive approach to a system that includes a strong identification in the
field (vehicles of a specific colour, red-coloured reserved lanes, tram-type stations soon to have
ticket vending machines on the platforms, special numbering of lines, regularity and high frequency).
The users have identified the High Service Level, and recently gave it an extra satisfaction
point compared with the tram.
The guidance has become very reliable (less than 4 incidents for 10,000 dockings) and is well accepted
by the drivers. It offers regular accessibility without pallets (from the experience of the first
phase, improvements were undertaken and should allow, in the second phase, for horizontal gaps
that are all of less than 50 mm at the second door). The passengers have gotten used to moving
back to avoid the sweeping of the rear-view mirror.
The average investment cost (studies, infrastructure and vehicles) per km is about €5.5 million (before
tax), a ratio that includes three civil engineering structures (the Mont Riboudet exchange pole
and parking lot, a three-lane, wide-gauge tunnel approach to take the traffic under a complex intersection,
and a rail bridge to take the reserved lanes under the Paris-Rouen-Le Havre rail line) and
the rolling stock. The cost of the guidance represents about 5% of the total cost (about 15% for the
vehicle).
TEOR on the two-way reserved
lanes, common section, Mont Riboudet
station
Source Certu
TEOR, the entrances to the alternating
reserved lanes
Source Certu
Certu - October 2005 83