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Technology can byte back<br />

Lessons learned the hard way<br />

By Dane Skirtech<br />

Acolleague once told me: "Good judgment comes from experience.<br />

Unfortunately, experience usually comes from bad judgment". This is so<br />

true when it comes to technology. Learning what not to do before you do<br />

it could save you time and money. So let me share a few things about various<br />

technologies that I’ve learned through "experience":<br />

Digital Cameras<br />

• Any camera over three mega pixels is overkill. Three mega pixels will produce<br />

an 11X17 high-resolution image that is much larger than any of us will every<br />

need. Anything bigger is a waste of money.<br />

Personal Digital Assistants (PDAs)<br />

• Keep a set of spare batteries<br />

for your PDA with you at<br />

all times.<br />

•Be sure you sync your PDA<br />

with your desktop at LEAST<br />

once a day.<br />

Computers<br />

• Heat kills computers.<br />

Keep your system as cool as<br />

possible.<br />

• You can never click the "save" button too much.<br />

E-mail<br />

• Be courteous. Don’t send huge files via e-mail (and don’t use an overly fancy<br />

HTML signature in your e-mail window that slows down the speed with which<br />

your recipients can open your message). Zip files first. Visit www.winzip.com,<br />

download the latest version and install it. To zip a file for e-mail, simply "rightclick"<br />

the file and select "zip and e-mail". This will compress your desired file<br />

and automatically launch a new Outlook e-mail message with the file already<br />

attached.<br />

Printers<br />

• If you buy a $79 printer, you will get a $79 printer. The funny thing is that the<br />

ink refills for a $79 printer can cost up to $65. Stick with the leader. Buy a good<br />

HP printer that will last.<br />

Internet Service Providers<br />

• Cheap "mom & pop" internet service providers are rarely "real web based<br />

solutions." Chose a reputable ISP based on service, support and company background.<br />

Security<br />

Your data is your livelihood. And the risk of your database and computerized<br />

files being compromised is great and very real. Don’t think it can never happen<br />

to you. Take necessary steps to avoid becoming the next target of system breaches,<br />

identity theft or back door virus attacks, including:<br />

• Using current anti-virus software and install inexpensive hardware firewalls<br />

(See virus protection article on this page for details).<br />

• Using discretion when it comes to sharing personal or business information.<br />

• Never sending banking account information via Instant Messenger or e-mail.<br />

• Always contacting the sender before opening suspicious e-mail attachments.<br />

n<br />

Bug be gone: Making<br />

virus protection a priority<br />

By Mike Delamater<br />

The biggest threat to your computer comes from malicious programmers<br />

in the form of viruses. Viruses can destroy data on your computer,<br />

cause lockups and spread themselves out to everyone in your<br />

e-mail address book. Recent attacks such as Blaster and MyDoom replicated<br />

themselves in just such a way.<br />

How do you protect yourself? Get the best antivirus protection available,<br />

and keep those definitions updated.<br />

I highly recommend Symantec Norton AntiVirus software (www.symantec.com/nav/nav_9xnt/)<br />

since it has an auto update feature that will check<br />

for new virus definitions regularly when you are online and install them<br />

when there are new ones available. This is all done transparently and without<br />

any effort on the part of the user.<br />

The Symantec Antivirus Research Center (SARC) (www.sarc.com) is<br />

the leader in the virus protection field. When a virus is reported, SARC generally<br />

has a response within 24 hours.<br />

Broadband (DSL or cable) users who have more than one computer connected<br />

to the internet generally have a built-in layer of protection. A router, the<br />

equipment used to connect your network to the internet, offers protection by<br />

keeping your machine invisible to users outside of your network.<br />

Those who have only one computer connected to DSL or cable also<br />

need an added layer of protection. There are software solutions such as<br />

Norton Internet Security (www.symantec.com/sabu/nis/nis_pe/index.html)<br />

or Norton Personal Firewall (www.symantec.com/sabu/nis/npf/). However,<br />

hardware solutions are best. Consider installing a router<br />

between the modem and your PC. For more information<br />

on broadband routers, please visit www.linksys.com. n<br />

Mike Delamater is MAR’s Systems Administrator.<br />

E-mail him at mdelamater@msrealtors.org.<br />

New tech consulting services available through MAR<br />

Take advantage of the <strong>Mississippi</strong> Association of REALTORS ® ’ new<br />

technology consulting services and learn how you can optimize your use of<br />

technology. Our tech team understands the unique needs of REALTORS ® and<br />

how they can and should be using computers, networks, websites and contact<br />

management systems to better their businesses. This affordable new member<br />

benefit is available exclusively to MAR members at a nominal fee. Isn’t it about<br />

time you invested in your success AND in your technology? To schedule a consultative<br />

visit at your office, contact Dane Skirtech, MAR Director of<br />

Information Technology, at dane@msrealtors.org or 800-747-1103.<br />

11 / MISSISSIPPI REAL ESTATE <strong>LEADER</strong> / <strong>Summer</strong> <strong>2004</strong>

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