Court Services & Player Shades - Australian Open

Court Services
Area Overview
The Court Services team are responsible for ensuring an effective operation of all aspects of on-court
preparation, maintenance and pack down. The role provides supplies to tournament areas including, but not
limited to, field of play (court), change rooms, satellite areas, tournament control and others. Whether you are
scrubbing markings off the court surface, stocking drinks, changing a net or maintaining the integrity of the
sponsor properties on court, Court Services team members form a critical component to the success of the
tournament that the entire world will see. Roles available within this functional area are listed below:
Court Services Team Member
Role Overview:
Your duties in Court Services will vary from day to day. One day you may be scrubbing the court surface clean
and collecting any leaves or debris, wiping down all on court signage and furniture, checking that all on court
equipment is working and functional, stocking the fridges, setting the towels, and then supervising the court
area and sponsor properties during play. The next day you may be preparing the ice requirements for the day,
delivering ice to physio rooms and satellite areas, delivering supplies to the change rooms, preparing ice vests,
covering lunch breaks, running a hat to court, taking a racquet to the stringers hut, performing net changes, and
moving linesperson chairs across the court.
Key Skills Required:
• Strong physical capability to meet varying requirements of the role, and previous experience in
completing physically demanding tasks
• Ability to work effectively under pressure in a fast paced environment, prioritising and problem solving
multiple tasks
• Site and tournament knowledge is desirable
• Outstanding communication skills
• Ability to work as a team member and independently
Employment dates:
3 January – 26 January 2014
Compulsory Training Dates:
• AO 2014 Tournament Staff Launch – Saturday 7December 2013
• Compulsory All Staff Briefing – Monday 7 January 2014
• Undertake the Australian Open 2014 Online Induction Program, to be completed by 30 November 2013,
an email will be sent to you with the link once it becomes live on 1November 2013
Player Shades Volunteer
Role Overview:
As a Player Shades volunteer your role will form part of the Court Services team, providing a shading service to
players on court.
Key Skills Required:
• General tennis and tournament knowledge (desirable)
• Site and tournament knowledge is desirable
• Honest, reliable and trustworthy

Employment dates:
14 January – 26 January 2014
Compulsory Training Dates:
• AO 2014 Tournament Staff Launch – Saturday 7 December 2013
• Compulsory All Staff Briefing – Monday 7 January 2014
• Undertake the Australian Open 2014 Online Induction Program, to be completed by 30 November 2013,
an email will be sent to you with the link once it becomes live on 1 November 2013