Australian Open - Employment Application Process Frequently ...

Australian Open - Employment Application Process
Frequently Asked Questions (FAQs)
How can I find out about Australian Open employment vacancies?
Australian Open vacancies are advertised via our jobs board which is accessible under Event Guide > Jobs
section of australianopen.com.au.
Can I email my resume to Tennis Australia?
We request that all employment applications are submitted online via Tennis Australia’s jobs board. This
ensures that your application is processed and reviewed in the most efficient manner.
How do I know that my application has been received by Tennis Australia?
Once you have completed your application and selected the ‘Submit application’ option, your application
will be sent to Human Resources.
If you successfully completed this process, you will receive:
• An on screen acknowledgement confirming that your application has been received.
• An email confirming your application has been received.
The position will also be listed in your profile under the ‘Current applications’ tab with the status
‘Applied’.
How will Tennis Australia communicate with me?
Our primary means of contact with you will be via email so be sure to check your emails regularly. If you
have registered using a Hotmail or Yahoo account, please remember to check your ‘junk’ folders for
correspondence from us.
If I am an overseas applicant will Tennis Australia sponsor me for a work visa?
No. One of the minimum employment requirements is that applicants are eligible to work in Australia.
Overseas applicants who are offered a position for the Australian Open must provide evidence that they
have the right to work in Australia. Further information regarding Australian work visas can be accessed
via the Department of Immigration and Citizenship web site: http://www.immi.gov.au/.
How do I update my personal details?
To update your personal details, visit the jobs board and complete the following:
• Select the ‘Login’ link.
• Enter your existing username and password.
• Select the ‘My details’ tab.
• Enter your new details in the relevant fields.
• Select the ‘Save’ option to save the information.
How do I change my email address or password?
• Log in to the jobs board using your existing username and password.
• Select the ‘Change login’ tab.
• To change your username, enter your new email address in the ‘New email’ field and re-type the
address in the ‘Confirm email’ field.
• To change your password, enter your new password in the ‘Password’ field and re-type this
password in the ‘Confirm password’ field.
• Select the ‘Save’ option.

Australian Open - Employment Application Process
Frequently Asked Questions (FAQs)
If I have forgotten my password, how do I get a new one?
Select the jobs board and proceed to the Job Applications page. Then:
• Select the ‘Login’ link.
• Select the ‘Forgotten your password’ link.
• Enter your email address and select the ‘Get password’ option.
• The system will automatically generate a temporary password which will be sent to your email
address.
• Log in using your email address and temporary password.
• You will be prompted to change your temporary password. Enter a password that is at least eight
characters long and contains one numeric character.
I attempted to register my email address and have received a message stating that the email address
has already been registered. What can I do to apply?
Email addresses can only be registered once. Your email address is your username for the jobs site so it is
important to note that it cannot be shared with anyone else. You will receive this message if your email
account has already been used to register to TA’s jobs board. You will need to use another email account
in order to register and apply for positions.
Am I required to attach my resume as part of my application?
Yes. Applicants are required to submit a resume or a document outlining their work experience history as
part of their Australian Open application.
How can I withdraw my application?
• Visit the jobs board and proceed to the Job Applications page.
• Select the ‘Login’ link.
• Select the ‘Current applications’ tab.
• Select the ‘Withdrawn’ option from the drop down list which will appear under the vacancy
heading.
• Select the ‘Save’ option.
If I worked at Australian Open 2011 will I automatically be re-employed for Australian Open 2012?
You will need to submit an application or expression of interest for Australian Open 2012 which will be
assessed by the Human Resources team along with your performance appraisal results from Australian
Open 2011. Performance appraisals are undertaken by area supervisors on each tournament staff member.
Based on the feedback provided by area supervisors in your performance appraisal, your application may:
1. Automatically progress through the recruitment process without an interview;
2. Progress to the short-list stage of the recruitment process which will see you invited to attend an
interview for the position;
3. Not progress to the short-list stage of the recruitment process.
I have previously worked at the Australian Open but did not work during Australian Open 2011. Do I
need to submit a new application for Australian Open 2012?
Yes. You will need to submit a new application for Australian Open 2012. Your application will be assessed
by our recruitment team against the key selection criteria of the workstream you apply for.
Which positions are suitable for ex-ballkids?
Ex-ballkids are encouraged to apply for Grassroots Promotions, Court Services or Office Runner positions.

Australian Open - Employment Application Process
Frequently Asked Questions (FAQs)
When can I expect to hear from the TA Recruitment team?
The recruitment process timeframe can vary depending on the number of applications received during
the application period. The Human Resources team will endeavour to keep you posted on the status of
your application as frequently as possible. You may also log in to your profile at any time and check the
status of your application.