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Operating Instructions - tormax danmark a/s

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8 Trouble Shooting<br />

Malfunctions become evident by unusual behaviour of the door and / or as a result of an error<br />

message on the user interface. Error messages appear on the user interface as a flashing “E”<br />

or “H” followed by two figures.<br />

Indication H = information the operation of the system can be continued.<br />

Indication E = fault the system has stopped. It must be repaired.<br />

Some malfunctions can be quickly rectified by restarting the door drive with a software reset<br />

and/or briefly switching off the power supply to the door drive.<br />

Display and reset of the error with TORMAX user interface<br />

Step through the faults on the display (if several faults are displayed)<br />

T1242_2<br />

1. Reset the error message<br />

2. Push 5 s for software reset<br />

Fault reset with 3-position switch<br />

Software reset in the event of a breakdown: change operating mode.<br />

T1238_4<br />

Fault reset by cutting off the power supply<br />

Installations without battery unit: cut off power supply for approximately 10 s<br />

If the malfunction cannot be rectified or if it re-occurs after a short time, you should arrange for<br />

it to be rectified by a fitter from your TORMAX dealer. In this case, note the error number and<br />

pass the information to the specialist. Address see back page or service label at the system.<br />

Fault Table<br />

Behaviour of the<br />

System<br />

Door stops during<br />

opening.<br />

Door reverses during<br />

closing.<br />

Door stops repeatedly<br />

during opening.<br />

Door stops repeatedly<br />

during closing.<br />

Information for search<br />

run.<br />

Door functions with reduced<br />

speed.<br />

No. Cause Remedial Action / Reset<br />

H91<br />

H92<br />

H93<br />

H94<br />

H61<br />

H62<br />

Electronic obstacle recognition on<br />

opening by a person, wind pressure,<br />

ventilation or dirt in the floor guide.<br />

Electronic obstacle recognition on closing<br />

by a person, wind pressure, ventilation<br />

or dirt in the floor guide.<br />

Electronic obstacle recognition on<br />

opening in the same position by stationary<br />

obstacle.<br />

Electronic obstacle recognition on closing<br />

in the same position by stationary<br />

obstacle.<br />

Search run of the door after reset or after<br />

power recovery.<br />

Remove obstacle. Clean floor<br />

guide in operating mode P.<br />

Remove obstacle. Clean floor<br />

guide in operating mode P.<br />

Remove obstacle. Clean floor<br />

guide in operating mode P.<br />

Remove obstacle. Clean floor<br />

guide in operating mode P.<br />

Allow the search run to be<br />

completed.<br />

H71 Battery operation Wait for power recovery<br />

Switch on mains supply.<br />

12 <strong>Operating</strong> instructions iMotion 2301/ 2401 T-1321 e

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