Dorma Sept 2010.pdf - Access Hardware Supply

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DORMA Price List #21 Terms of Sale TERMS OF SALE Prices – The price list in effect on the date the customer order is received will determine billing price. Orders requiring price protection must be clearly indicated and received prior to the effective date of the price list increase. Delivery of price-protected orders will only be honored for immediate shipment. Orders requiring delivery in excess of three (3) months will be billed at prices in effect at time of shipment, unless quoted to the contrary in writing by DORMA. Prices and availability subject to change without notice. Terms – 1% -10 days; Net - 30. Minimum order – $100.00 Net. Orders – We reserve the right to decline the whole or part of orders in which price, finishes, or quantity of goods or credit status of the buyer is not satisfactory to us. We reserve the right to discontinue items or change specifications at any time without notice and without incurring any obligations. DORMA cannot be held liable for extended delivery dates that may result in the cancellation of an order. Acknowledgements – Acknowledgements are exact copies of the manufacturing order and should be checked upon receipt. If incorrect, please notify us immediately. Cancellations – While DORMA will attempt to comply with customer’s telephone or written change orders and/or cancellations, we cannot guarantee that they can be accomplished before shipment. Appropriate handling charges on returns will be exercised if the order has been shipped before processing a change order request. A cancellation or change charge will apply if any costs for material or labor have been incurred prior to notification by customer of the change. Delivery – Delivery dates are contingent upon conditions at the time of order acknowledgement and can be subject to delays caused by shortages of materials, strikes, or other labor problems, equipment failure, fire, flood or other acts of God, or causes beyond our control. DORMA will not be liable under any circumstances for consequential damages arising from any delays. Claims – All claims, whether referring to errors in prices, in filling orders, or for defective goods, must be submitted IN WRITING within 30 days after receipt of shipment. Requests for tracing of all lost shipments must be submitted IN WRITING within 30 days or the liability and risk is placed on the purchaser. All issued documents by a carrier confirming receipt of a shipment must be honored by the purchaser. Return Goods – Returned goods will not be accepted unless authorized by a Return Goods Authorization (RGA) in writing within 120 days of invoice date. An RGA becomes void 30 days after its issue date. Credit will be given for products that are current production, new, unused, and in undamaged condition as received at the DORMA facility. A minimum 35% restock charge will apply. Locks and exit devices should be shipped to DORMA Architectural <strong>Hardware</strong>, Returns Department, 1003 West Main Street, Steeleville, Illinois 62288. All other products should be shipped to DORMA Architectural <strong>Hardware</strong>, Returns Department, DORMA Drive, Reamstown, PA 17567. Returned material must be freight prepaid. Any exceptions to this policy will be noted on the RGA document. iv
DORMA Price List #21 Freight Policy FREIGHT POLICY Freight Policy for Consignees within Contiguous United States Customer orders that exceed $5,000 (USD) in net value (before tax and freight) will be shipped by a carrier selected by DORMA, freight prepaid as a single shipment to a single business destination within the contiguous United States. Other terms apply to Alaska, Hawaii, Puerto Rico, and export orders. When a customer requests either multiple destinations or multiple shipments to the same destination, the $5,000 minimum will apply to each shipment requested. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Orders for less than $5,000 in net value will be shipped by a carrier selected by DORMA, freight prepaid. All shipping and handling charges will be added to the customers invoice. Shipments via UPS will be prepaid and charges will be added to the invoice. All charges resulting from customer designated carrier, air freight, special handling, special routing or other freight services requested by the customer will be prepaid and added to the customers invoice. All goods ship F.O.B. factory. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, consignee must file claim with the carrier. Freight Policy for Consignees in Alaska, Hawaii, Puerto Rico, and Destinations Outside the Contiguous United States Customer orders that exceed $5,000 (USD) in net value (before tax and freight) will be shipped by a carrier selected by DORMA, freight prepaid to a U.S. airport or port of exit for single shipment orders. When a customer requests either multiple destinations or multiple shipments to the same destination, the $5,000 minimum will apply to each shipment requested. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid as Buyer's exclusive remedy. At DORMA's option, this freight policy may be subject to special terms and conditions for certain export orders. Orders for less than $5,000 in net value will be shipped by a carrier selected by DORMA, freight prepaid to a U.S. airport or port of exit. All shipping and handling charges will be added to the customer’s invoice. All charges resulting from customer designated carrier, air freight, special handling, special routing, or other freight services requested by the customer will be prepaid and added to the customer’s invoice. All goods ship F.O.B. factory. Customer shall be responsible for obtaining insurance. Title and risk of loss for products shall pass when made available to Customer on delivery to carrier in the United States; provided that if payment has not been made at the time of shipment, DORMA shall retain title (but not risk of loss) until payment has been made. If product is damaged in transit, Customer must file claim exclusively with airline, carrier, vessel and/or insurance company; provided, however, that if DORMA has not received payment in full at the time the product is damaged in transit, DORMA shall have the right to file claim exclusively with airline, carrier, vessel and/or insurance company. v
Page 1 and 2: Concealed Closers/Pivots Fire/Life
Page 3: Dead Bolts D800 Series . . . . . .
Page 7 and 8: DORMA Price List #21 Finishes Cross
Page 9 and 10: DORMA Price List #21 Surface Closer
Page 13: OPTIONS FOR TS93 (List Price ‘add
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Page 27 and 28: OPTIONS FOR 7400 (List Price 'add'
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Page 47: OPTIONS FOR 1800 Series (List Price
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DORMA Price List #21 Concealed Clos
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Painted Plated Package Description
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ACCESSORIES FOR BTS80 Pivots Painte
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Painted Plated Package Description
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OPTIONS FOR RTS SERIES (List Price
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DORMA Price List #21 Other Door Con
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DORMA Price List #21 Other Door Con
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DORMA Price List #21 Low Energy Ope
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ED800 INSTALLATION ITEMS (continued
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DORMA Price List #21 Sliding Door H
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DORMA Price List #21 Locks DORMA LO
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DORMA Price List #21 Locks Mortise
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DORMA Price List #21 Locks - Mortis
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DORMA Price List #21 Locks - Mortis
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DORMA Price List #21 Locks Intercon
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DORMA Price List #21 Locks Tubular
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DORMA Price List #21 Merchandising
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DORMA Price List #21 Exit Devices D
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DORMA Price List #21 Exit Devices A
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DORMA Price List #21 Exit Devices M
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DORMA Price List #21 Access Control
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